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for Lomita, CA
Teresa - Lomita, CA
The technician that came out was very knowledgeable, courteous and understanding about my situation. She made an appointment to come back out and did it in the time frame that I needed, she made me a very very happy customer.
Steven - Lomita, CA
Diane - Lomita, CA
Greg - Lomita, CA
Charles - Lomita, CA
Christian - Lomita, CA
Refrigerator was quickly fixed and service was very friendly.
Refrigerator home service
Viet - Lomita, CA
Valerie - Lomita, CA
Tech was great. However, scheduling was a nightmare due to company not even able to give me a morning or afternoon time slot. My cable TV now gives me a two hour window; oh how times have changed! Tech said he could be back on a Friday, but part wasn’t in, so I took off Friday for no reason and lost a day’s worth of pay. I found out theses motirs fail commonly and therefore should be on the trucks. This experience makes it unlikely I will buy a Whirlpool appliance in tve future. Bad product, terrible service, except for the actual tech who came to the house, he was nice.
Scott - Lomita, CA
Arthur - Lomita, CA
Everything went well.
WASHER AMANA NFW5800HW0 aty6h00npl2need 2nd man to help bring dryer down; ordrng 1 W11465532 (DISPENSER) and 1 W11322878 (CNTRL-ELEC) and 1 W11325578 (cntrl-elec) and 1 2man and 1 ovendolly
RANGE AMANA AGR5330BAS3 ordered new bunner valve and bunner q1no q2no no sign covid19; ordrng 1 W10141711 (valve-brnr) and 2 WPW10636224 (burnr-top)s and 3 WP98017461 (cap-burner)s and 1 WPW10169985 (cap-burner)
FREEZER KITCHENAID KRSC703HPS00 door came in damaged reordered new freezer door q1no q2no no sign covid19; ordrng 1 w11390104 (door) and 1 2man (2man)
DRYER MAYTAG MGDC465HW0 repaired lint screen shooot so lint screen would go in completly q1no q2no no sign covid19
REFRIGERATOR WHIRLPOOL WRS571CIDM01 needs new door ordered new freezer door and ice maker and defuser q1no q2no no sign covid19; ordrng 1 LW10691266 (dor-fip) and 1 W11164593 (diffuser) and 1 W10873791 (icemaker)
WASHER WHIRLPOOL WFW5620HW0 dispenser leaking again called tech line was told to reorder dispenser and both water valves SR#7728710802; ordrng 1 W11465532 (dispenser) and 1 W11316256 (valve) and 1 W11316255 (valve)
DISHWASHER WHIRLPOOL KDFE104HPS0 q1no-q2no--no sign covid-19----air gap was clogged in hole where dishwasher drain hose is connected to.. cleared and water is draining correctly.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 replaced compressor and evap q1no q2no no sign covid19
FREEZER KITCHENAID KRSC703HPS00 ordered new freezer door liner cracked and repair kit for bottom of freezer liner KRXL800LL2 q1no q2no no sign covid19; ordrng 1 W11390104 (door) and 1 W11300659 (shelf) and 1 W11340148 (shelf) and 1 482395 (repair kit) and 1 2MAN (2MAN)
DISHWASHER KITCHENAID KDTE334GPS0 replaced upper dis rack and adjuster q1no q2no no sign covid19
DRYER WHIRLPOOL WGD4800BQ2 REMOVED OBJECT FROM BLOWER Q1NO Q2NO NO SIGN COVID 19
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Q1 no Q2 no.No signiature due to covid-19. Leak in the sealed system snapped sd pics.; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)
WASHER/DRYER COM WHIRLPOOL MHW7100DC0 Q1 no Q2 mno. No signiature due to covid-19. F9-E1 error code. Found clogged drain pu0mp filter. Cleaned the filter and tested operation.
DISHWASHER JENN-AIR JDB9600CWX install hinge customer watting for custom panel to be install test ok request complete Q1 no Q2 no no sign covid 19
WASHER WHIRLPOOL WFW5620HW0 Replace dispenser Q1 no Q2 no no sign covid 18?
DISHWASHER KITCHENAID KDTE334GPS0 Upper rack rubbing on the door seal ordered new rack and adjusters Q1 no Q2 no no sign covid 19?; ordrng 1 W10728863 (Dishrack) and 4 Wpw10195840 (Positioner)s and 4 Wpw10195839 (Adjuster)s and 2 Wpw10546503 (Adjuster)s and 1 W11177741 (Gasget)
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 customer complaint not shutting off : ordering part for customer evaporator fan not shutting off same issues as before q1nq2n no signature capture per policy covid19 wear PPE.; ordrng 1 WPW10384183 (thermistor) and 1 W11174836 (control) and 1 W11405276 (harness)
WASHER WHIRLPOOL MHWE200XW00 ordered new door boot; ordrng 1 WPW10381562 (bellow)
WASHER AMANA NTW4516FW3 replaced motor main board and new basket
REFRIGERATOR KITCHENAID KRFC300ESS03 Freezer temperature -14f and thermistor reading 40k. Refrigerator temp 27f thermistor reading 8k. Replaced the main control board. Display is now reporting proper temperatures.
DRYER WHIRLPOOL LTG5243DQC Training complted
REFRIGERATOR WHIRLPOOL WRS321SDHV01 adjusted doors and door seals
REFRIGERATOR KITCHENAID KRFC704FBS00 Sealed system had no refrigerant and low side had been pierced in two places and system left open.Replaced the compressor condenser both evaporators and the drier evacuated and recharges the system.
DRYER WHIRLPOOL MGD7100DC0 replaced rollers nd idler pulley
DRYER-ELECTRIC WHIRLPOOL MGD7100DC0 ordered new rolleres and idler pully and belt; ordrng 1 W10837240 (idler pulley) and 1 WPW10112954 (belt) and 4 WPW10314173 (support)s
WASHER WHIRLPOOL WTW5000DW1 reset main board checked water levels
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Not defrosting, replaced defrost thermistor and main control board, also replaced the ice maker, diagnostic tests ok."
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Helper complete
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced pantry left door and panty user interface, adjkusted refrigerator doors...."
OVEN WHIRLPOOL WFG550S0HZ0 replaced oven bottom
OVEN WHIRLPOOL WFG550S0HZ0 bottom of oven is warped ordered new bottom; ordrng 1 WP3195097 (bottm-oven)
RANGE WHIRLPOOL SF385PEGQ4 needs new control part nla
WASHER WHIRLPOOL WTW7500GC2 ran a diagnostic check on wahser and it passed no error codes .. explained that those noises and pops she heres is just normal oporations
REFRIGERATOR MAYTAG WRX735SDBM00 "cust. showed me a pitchure tha said PO , everything working fine. i told him that means power outrage he needed to confirm, he told me he'l call home depot for food loss"
REFRIGERATOR WHIRLPOOL WRT311FZDW0 ADJUSTED FF DOOR AND DOOR SEAL
DISHWASHER KITCHENAID KDTE334GPS0 "Unit was dead, replaced main control board and user interface board, also replaced the drain pump due to a broken wire connector..."
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Ball of ice in the freezer, replaced evaporator fan blade asnd sealed gaps with silicone, doors were reversed but not reinstalled correctly, adjusted doors and tested....; used 1 W10916494 (BLADE-FAN) from stock"
RANGE SLIDE IN JENN-AIR JDS9860AAP REPLACED CORRODED BURNER EITH NEW ONE AND NOW UNIT IS COMPLETE
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "NOT COOLING, BIG BALL OF ICE CAUSING NO AIR CIRCULATION, REPLACED THE DEFROST THERMOSTAT AND MAIN CONTROL BOARD.; used 1 W10316760 (THERMISTOR) from stock"
DISHWASHER KITCHENAID KDTE334GPS0 "Dead unit buttoms will not respound, replaced the console and main pcb, working now but no drain, found plastic cover for drain motor broken, ordering drain motor.; ordrng 1 WPW10531320 (drain motor)"