Schedule Service

APPLIANCE REPAIR COST

Labor Charges
Minimum Labor: $149*
Additional Appliance: $49.95 
*is based on the repair(s) and will be provided by our technicians at the time of diagnosis. We do not accept cash.  Checks/major credit cards only. 

This is how we order the exact replacement part for your product. This can be found on your appliance, but it varies on where it can be located. This isn't required, but can sometimes help expedite your repair.
This is how we identify the individual product you own, helpful for verifying warranty info. This can be found on your appliance, but it varies on where it can be located. This isn't required, but can sometimes help expedite your repair.
Click or drag files to this area to upload. You can upload up to 4 files.
Anything else we need to know about the issue you are having with your appliance?
You will receive two automated texts. One tomorrow, confirming your information, then a second one, the day prior to your appointment, providing you with the shorter timeframe. Message & data rates may apply. You can Reply STOP at any time to no longer receive messages. Text HELP to (323) 767-0626 or email service@pasvc.net for assistance
I'm confirming this product is not covered by any type of warranty. I'm agreeing to pay the Minimum Labor fee of $149 upon arrival. Parts and labor are extra if needed. Mileage charges are extra if needed. We will Quote you for the entire repair once the problem has been diagnosed by our expert technicians. I agree to have payment for services ready upon arrival. I agree to have the product accessible. We do not accept cash. Checks/major credit cards only.

Miki Masumoto
11/28/2024
Michael came out to help us. He is a very professional and informative person. A pure pleasure to work with. He is a credit to your organization.
Overall Experience
Carole J.
11/06/2024
I have a fairly new refrigerator and the ice maker is often on the blink. Fortunately my warranty recommends Paradise Appliance to repair it. They are wonderful and come pretty quickly and repair it. They are very courteous and efficient.
Overall Experience
Miriam Russo
11/05/2024
Thanks Christian for fixing my Maytag washer earlier today efficient and provided additional advice
Overall Experience
Mark S.
10/02/2024
I'm sorry to read all the negative reviews for Paradise Appliance. My wife and I used them for the first time to look at our JennAir microwave/oven combination unit. After completing the self-cleaning process, the oven light would not turn off, even after resetting the circuit breaker. It turned out to be a malfunctioning switch behind the latch and light trip. It took approximately an hour for the repair person to access and replace the switch. I can't speak for the company in general, but my reason for submitting a 5-star review is to commend the repair person, Quang Nguyen, for his totally professional service. He was thorough in diagnosing the problem, efficient in completing the repair, and took the time to explain everything he was doing as he went along. He even offered his expertise on our other kitchen appliances that we had questions about. I saved Quang's business card, and will definitely call him back when we have another appliance issue!!
Overall Experience
Jen L.
09/26/2024
I am going to be honest - I thought I would be writing a one star review but here I am, giving them 5 stars! Very long story short....I purchased a KitchenAid refrigerator in 2018. After 4.5 year it stopped working. It was out of warranty so we went through our home warranty for repair. It was 7 months of back and forth with the other company unable to repair it. I wrote a letter to the BBB, got a payout from the home warranty and used that money to buy a brand new fridge. We got the same model, thinking there is no way this situation could happen again. But it did and it was only 1 year old! Paradise was the company that was assigned by Costco & Whirlpool. Of course I read the reviews and expressed my dissatisfaction; I think it is PTSD from my previous experience. There was a little hiccup with the original service appointment, but since then, they have been great with their communication and service. Most importantly, Victor repaired my refrigerator on the first try! I did buy a thermometer on Amazon to gauge the temperature and have noticed a few inconsistencies. I called and they sent Victor back out. He confirmed everything is working and explained a few things which made it make sense. I am satisfied with my experience with Paradise and really hope that this repair is long term. The biggest lesson I learned from this whole experience is to stay away from KitchenAid refrigerators! 😉
Overall Experience
Charles S.
08/31/2024
I'm honestly surprised by the low ratings. My experience was great! The technician arrived promptly, replaced the part in my Whirlpool washer, and had it running like new in less than 15 minutes. I would absolutely call these guys again, even for out-of-warranty repairs. I was fortunate that they had the part on hand and could fix it immediately, but I would totally understand if it needed to be ordered. Overall, I'm very satisfied with the service
Overall Experience

About Your Appointment

APPLIANCE REPAIR COST

Labor Charges
Minimum Labor: $149
Additional Appliance: $49.95 
*is based on the repair(s) and will be provided by our technicians at the time of diagnosis.

Our Minimum Labor fee is $149 for the first appliance. Other appliances diagnosed while our technician is in your home, will be subject to a $49.95*fee

*For additional appliances, the diagnosis and trip fee of $49.95 is waived if you approve the estimate for repair of the appliance.

The repair estimate provided by our technician is valid for 30 days from receipt.  If you call outside of those initial 30 days, your repair will be subject to regular fees.

Cost of Labor: Our labor diagnoses are based on the job required of our technician. Our labor rates are based off industry standards and not on an hourly basis. Our technicians are trained professionals who undergo yearly training and have our entire organization’s support on the field. We stand behind our work and are 100% insured. Each truck is stocked with commonly used parts and we provide every technician with top of the line technology in order to deliver service that is efficient and effective.

Parts:   We only use components sourced from the manufacture or authorized distributors. Because of that, all parts are carry a one year warranty!

Parts and Labor Warranty:
If any part listed above, and paid for by the customer, fails due to defects in materials or workmanship within 1 year of its installation, we will replace it free of charge.  
Labor charges with NO parts replacement are warranted for 90 days.  The Minimum Labor charge is nonrefundable.

*LEGAL STUFF
The warranty is valid for same issues only. If your appliance has a different and unrelated problem, we will provide you with a quote for the additional repair.  Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

COST BREAKDOWN

What goes into the cost of our service call and diagnostics?

VANS

The purchase and maintenance of each technician's van, including insurance and taxes.

FUEL

Until Tesla releases a service van, we have to continue using gasoline for our vans.

TOOLS

From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.

VAN STOCK

We keep parts in our van that are prone to needing replaced during the average appliance lifespan.

LIABILITY INSURANCE

We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.

TECHNICIAN TRAINING

We are always looking for more talent to join our team and we will train you, also continuing education throughout the technician's career.

MOBILE TECHNOLOGY

Our technicians use the industry's latest tablet/smart phone technology from technician tracking to a paperless work environment.

EMPLOYEE BENEFITS

Health and Retirement plans for each technician. Paid vacation and sick leave.

TAXES & LEGAL

As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.

MARKETING

Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.

OFFICE EQUIPMENT

Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.

OFFICE BUILDING

Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician's day, need a dedicated environment to work together.