Customer Reviews

Paradise Appliance Rated 4.6 out of 5 stars based on 5203 customer reviews

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GPalczewska
05/30/2023
Overall Experience
Bob B.
05/12/2023
Eight months ago, our 4-year old KitchenAid refrigerator wasn’t cooling.  The repairman (not from Paradise) replaced the thermistor, baffle, and control, which fixed the problem, at a cost of $380.  However, the LED temperature reading showed 50+ degrees although the actual temp was 34.  He said to fix it would require a new gemini board at a cost of $1,000-ish.  My daughter relayed this information to me by phone,  and I told her to pass.  As long as the refrigerator worked, we could live with the wrong temperature indicator.This week, I decided to give it another try.  Thinking it might be covered under the KitchenAid warranty, I scheduled a call with one of their authorized companies.  Jimmy from Paradise Appliance Service arrived during the scheduled window (8 am to 11 am).  He advised me it wasn’t covered under warranty, but double-checked, then confirmed that.  I showed him the problem and he advised me the repair usually requires a new gemini board, but he would check everything out.  He did a thorough inspection, then 30 minutes later, showed me the temperature indicator reading correctly.  It had been a problem with the wiring/connectors.  For the $149 service call cost, he fixed it.Jimmy was polite, respectful, professional, and (obviously) very knowledgeable.  I can’t say enough nice things about this experience.
Overall Experience
GGP909 taco__GC8
05/10/2023
I have nothing but good things to say about the guy whom came out today..he was on time very professional, polite and knew exactly what he was doing..he let me know what the problem was and answered my questions with no hesitation..came prepared with the parts and tools needed to fix the problem...so relieved to have our washer working again, THANK YOU ANDREW DIAZ!!!
Overall Experience
Tom Robershaw
05/01/2023
I have utilized Paradise Appliance Service to repair our dryer, dishwasher, refrigerator and microwave. They are incredible reliable, knowledgeable and service oriented.
Overall Experience
Ronald Chilver
05/01/2023
Tam has been the best we have had problems with our Maytag washer and finally tam found the problem
Overall Experience