Customer Reviews
Local Reviews
for Los Angeles, California
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Very nice and professional.
Sara - Garden Grove, CA
The repair man was clean, professional and personable. He explained to me what he was doing and when he had a problem he was honest and let me know what he was going to do. In the end it was fixed.
Rude Non Service
Gregory - Huntington Beach, CA
The repair man showed up and took one look under the sink and saw we had a reverse osmosis water system supplying water to the refrigerator. Without checking anything, he declared that the RO system was the problem. I barely got a chance to tell him that the RO system worked fine with our previous refrigerator. By that time he was already out the door and refused to do any trouble shooting. We called another technician and he fixed the problem in an hour. The problem was internal to the refrigerator and was NOT the RO system. I am disappointed that he didn't listen to me and he refused to do any basic trouble shooting. His visit was a colossal waste of time.
Nice personnel
Steven - Anaheim, CA
Good professional technician.
great service by technician
Christopher - Torrance, CA
the service technician was above and beyond helpful but the scheduling and ability to request timeframe for appointment are horrible
Whirlpool Washing Machine Repair
Carol - Rancho Palos Verdes, CA
Excellent, very knowledgeable and professional technician.
Great service, despite the long wait to schedule the service call
Delia - Laguna Niguel, CA
Ramon was awesome- courteous, knowledgeable and had a great sense of humor!! My only complaint was in the wait time to have a repairmen sent out- it was an entire week.
Excellent Service!
Karen - Lakewood, CA
I had the most respectful and professional technician at our home. He came in prepared to fix our washer. He was patient and answered all my questions. He also gave me tips on taking the best care of our machines. I’d definitely have him back out for future repairs!
Great Service from Enrique
RENT A CENTER - Long Beach, CA
Enrique did a great job. Very professional!
Sánchez
Hector - Los Angeles, CA
Kitchen-Aid Convection Oven
Edith - Los Angeles, CA
The technician, Francisco, arrived within the window the company said he would. He was very friendly and professional. I watched him do the diagnostics. Even though my oven did not act up while he was here, he suggested that I record the noises when they happen so he can hear what I'm talking about. Meanwhile, the diagnostics showed that everything was ok.
Thanks Jonathan!
Doug - Huntington Beach, CA
Dixi
Dixi - Los Angeles, CA
Edi Carias did such a great job.
Great service
Margarita - Los Angeles, CA
Very satisfied
Great service ,
John - Garden Grove, CA
Very knowledgeable, professional, knows his business, heard the noise knew exactly where to go. Could not have had a better experience!
Great Service
Sara - Costa Mesa, CA
Service was well below average, very disappointing
Jim - Newport Beach, CA
1. Ramon parked his truck in our single load driveway, blocking access for others 2. Ramon asked to use our step ladder, did he not have one? 3. Ramon asked to use our vaseline, does he not have tools & supplies? 4. Ramon used our kitchen towel without permission and asked for another larger towel, does he not have supplies? 5. Ramon asked to use my hair dryer, his steamer did not work. 6. Ramon did not give us any pricing for new parts, he just assumed new parts were too expensive and we would rather be left with a freezer door that does not line up with the refrigerator door. I would never use Paradise Appliance again and have reported all the issues to Whirlpool.
Great service
Zan - Newport Beach, CA
Great
Not satisfied, I requested a copy of the report from the technical service
Joseph - Garden Grove, CA
Again I requested a copy of the work report from the technical service person and I have not received any response regarding the paperwork..
Excellent service and honesty
Kacherion - Buena Park, CA
Great service
Esther - Tustin, CA
The gentleman was knowledgeable and respectful. He narrowed down several possibilities as to the cause of our refrigerator’s loud noises.
Service could be better
Maggie - Compton, CA
Technician was rude and would not listen to what I was saying about the appliance and insisted that it could not be doing what I said that was wrong with the appliance.
Very super respectful and profesional great knoledg
Vences - Cudahy, CA
Larry is knowledgeable, professional, and clean
Diane - Anaheim, CA
Johnny rocks! Great service.
David - Huntington Beach, CA
Helped Diagnose immediately
Karin - Culver City, CA
He was able to quickly diagnose and help figure out a solution that is cost effective. It turns out the Dishwasher wasn't broken, and he helped me figure out next steps to address it right away. Kudos!
Great Customer Service
Julie - Garden Grove, CA
The service tech called prior to arrival, showed up on time, was polite, and quickly found and resolved the issue.
Customer
Frances - Los Angeles, CA
Regretful
Hawkins
Bobbi - Laguna Niguel, CA
Came on time
Paula - Westminster, CA
My refrigerator was still under warranty, so the price was perfect: $ 0 It did take a week however, before a technician could come; I would suggest more technicians or more service companies to make the time between the call for service and the day the service is rendered, shorter.
Geoffrey
Geoffrey - Huntington Beach, CA
Great Service
Great service
Penny - Newport Beach, CA
Knowledgeable, competent gentleman
punctual, polite and knowledgeable
Jacqueline - Whittier, CA
Great Service Techinician!
Paul - Huntington Beach, CA
Jon is a great service technician! He is knowledgeable, polite and helpful.
Cruz is best on staff
Barbara - Los Angeles, CA
Excellent job
He was Great. Knowledgable, friendly, and fast
Tony - Lake Forest, CA
Great serviceman. Apopointment service not great.
Sam - Los Angeles, CA
The serviceman was excellent. The issue was that I had requested a morning appointment and 3 times they rescheduled it to the afternoon.
Not much help
Edward - Beverly Hills, CA
Great, fast service. Ramon was very personable and did his job well. We were very satisfied with his work.
Janet - Irvine, CA
Fair Assessment
Dawn - Aliso Viejo, CA
Ramon provided an assessment of our dishwasher pump that we thought was broken and let us know that he couldn’t find anything wrong with it and wouldn’t recommend spending the money to replace it.
Pleasantly surprised!
Shirley - Lakewood, CA
I had been informed by telephone that the service technician would arrive between 6-8 pm, but I was very glad to see the technician around 2:00 pm. I gave no rating for cost/pricing as my work is under warranty.