Customer Reviews

Local Reviews
for Los Angeles, California

Paradise Appliance Service Rated 4.7 out of 5 stars based on 3141 customer reviews

Our Reviews by City

Irvine, CA (125)


Map of Hawaiian Gardens, CA

I'm not remembering




Review of Paradise Appliance Service

It was very bad service


Map of Long Beach, CA

Great




Review of Paradise Appliance Service

He knew exactly what the problem was, took care of it. He was great


Map of Irvine, CA

Great




Review of Paradise Appliance Service

He provided the best service. He is excellent. I will recommend him to anyone needs help. A true gentleman and very professional.


Map of Los Angeles, CA

Great




Review of Paradise Appliance Service

They did an excellent job. The microwave is working fine


Map of Bellflower, CA

Great




Review of Paradise Appliance Service

Larry did a wonderful job and we are very happy with the repair. Thank you Paradise and Thank you Larry very much


Map of Los Angeles, CA

Great




Review of Paradise Appliance Service

Very happy with explanation, options and kindness. I appreciate the professionalism


Map of Irvine, CA

Great




Review of Paradise Appliance Service


Map of Los Angeles, CA

great service quick response




Review of Paradise Appliance Service


Map of Cypress, CA

Because the oven was under warranty I can’t say much about the price, but...




Review of Paradise Appliance Service

I was very impressed with the prompt response by the service person who was polite, professional, knowledgeable and literally went the extra mile to fix my Maytag oven.


Map of Los Alamitos, CA

Great service, very professional




Review of Paradise Appliance Service


Suzie




Review of Paradise Appliance Service


Excellent service




Review of Paradise Appliance Service


Fast service great job done




Review of Paradise Appliance Service

Very professional and nice!


Great Service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

I was very impressed with the high quality of service. Luigi and his "partner" were outstanding. Luigi was careful with the installation and very patient to briefly explain the controls.


My opinion




Review of Paradise Appliance Service

This young man is special and you guys are lucky to have him. He is prompt and efficient and gets the job done and is neat. There should be more people like him serving your clients. If I have any work to be done by your company i sure would ask for Jonathan.


Jamecia




Review of Paradise Appliance Service

Service was excellent. very knowledgeable.


Great service




Review of Paradise Appliance Service

Larry was very professional and friendly. Great communication. Thanks!


Excellent service!




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Did an awesome job on my washer.


Ramon Heredia




Review of Paradise Appliance Service


Great service!




Review of Paradise Appliance Service

Victor was very professional explaining to me the cause of the drying problem. He even demonstrate it to me the reason why my dryer is not venting properly.


Great




Review of Paradise Appliance Service

Professional beyond expectations! I'm not happy with the original oven which is defective and crooked


Hook




Review of Paradise Appliance Service

She did a fine job


Edi did an excellent job




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The man was extremely nice and helpful. Unfortunately the stove is garbage. It is the worst purchase I have made


Awful Delivery




Review of Paradise Appliance Service

My bed was left halfway into my driveway and not anywhere close to the door. The bed was delivered five days before the scheduled date and I received an alert the same day confirming it would be received five days later. This was awful because I wanted to be home the day of delivery. What's the use in me having called the company to confirm a delivery date if the item was not going to be delivered on a particular day.


Francis Cruz was outstanding




Review of Paradise Appliance Service

Francis 1. Communicated with me on times problems etc 2. He was very professional,,on time every service call 3. He respected me and my home 4. He technically new his job


He was awrsome




Review of Paradise Appliance Service


good service




Review of Paradise Appliance Service


Satisfied customer




Review of Paradise Appliance Service

Great service, on time arrival, very knowledgeable and courteous!


Awesome service!




Review of Paradise Appliance Service


Good Service Too Expensive to Repair




Review of Paradise Appliance Service

My Maytag microwave was only two years old and had a blown fuse. Cost of repair exceeded cost of new microwave. Very disappointed with Maytag. It cost $109 to be told it was too costly to repair.


Great Service




Review of Paradise Appliance Service


Paradise is Excellent




Review of Paradise Appliance Service

Edi was efficient and on time and provided excellent suggestions and guidance in solving our dishwasher problem


Horrible experience




Review of Paradise Appliance Service

I called just to get my washer serviced and let me tell you it was just a nightmare. I had them come on the 17th of December because I was expecting my first baby and thought it would be a good thing to do before he was here since I would be doing so much laundry once he got here. They came out and had me run a cleaning cycle with my own cleaner, didn't look at the actual mechanics of the machine and tells me it's fine. Literally as the repair guy is in his car after telling us that there is nothing wrong with our machine we hear a squeaking. My husband goes and get him from the car to show him the squeaking and then says oh it must be a belt. Repair man then tells us he doesn't have the belt and he needs to order it, tells us he's going to come out on another day and to expect a phone call the day prior as to get a time window as to when they would be here, it never happened. I literally had to call and figure out when he was going to come, they had no notations what so ever about him needing to come back. So then I get told he will be here Christmas Eve, to replace the belt, mind you I'm in the hospital with a newborn, thank goodness my mother was here taking care of my dogs as to be able to let him in and repair the machine. But to my surprise my machine still have not been fixed, then I was told it would be about $250 after being told it was covered under warranty. My husband called the repairman and told him the machine was still making the noise. The repairman said he noticed oil spots on the ground underneath the machine, but just figured it was from another source. He then told my husband he thought it was the transmission, and that he would be back in a week with the part. Again, I was supposed to receive a phone call the day before he was going to come out with a time window as to when he would be here, never happened. My husband called the number he had previously called from and got a hold of him and said he was not going to be out because the transmission he order the box was damaged and so was the transmission. Again, waiting for another part to come in and be replaced. Finally, he comes out with a new transmission for my washer only to be told he's never seen this happen before and I'm told that we would need to order another part and that I was better off buying a new washer because repair total would cost me $400 plus dollars. So I am left with a washer that was only squeaking, to no longer being operable at all. Great, I'm stuck with a washer that doesn't work and need to buy a new one, but I'm told, "Here is my card, my manager authorized when you get a new machine give us a call and we will give you a courtesy inspection to make sure your machine is working properly." I've have never had someone come out to service something and be left with a machine that is no longer operable. I call to speak to a supervisor, of course can not get a hold of one and am told they would contact me within 24 hours, three days later I have not heard one thing from a supervisor. I hope to never have to use this company and/or recommend it to anyone. I paid $109 to be left with a machine that no longer works. I have never worked with such an unprofessional company/associates. It was a horrible experience, if I could give them zero stars I would.


Sam was a nice, good, and honest repairman.




Review of Paradise Appliance Service

Sam did a great job


Good service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Great Maytag washer repair




Review of Paradise Appliance Service

Victor was honest and is a experienced certified Maytag repair man