Customer Reviews

Local Reviews
for Los Angeles, California

Rated 4.6 out of 5 stars based on 1554 customer reviews

Our Reviews by City

Map of Los Angeles, CA

Great service- on time

Map of Garden Grove, CA

Oriale was very understanding of my concerns. Great customer service.

Map of Irvine, CA

survey response

Map of Los Angeles, CA

questions about the temperature of my frig. and Raymond did a thorough checking of everything.

He answered all my concerns. I did forget to ask him one question but nothing major.

Map of Hermosa Beach, CA

Good Service

Mr.Martinez was very thorough in his work and concluded that the problem was not with the dishwasher but a simple electrical issue. Kudos to the honesty of Mr. Martinez.

Map of Anaheim, CA

Delivered on Performance

The tech came to the property on time, as promised they called 30mins before and delivered on performance and very professional. Thank you!

Map of Beverly Hills, CA

Efficient! Great problem solver!

Map of Cypress, CA

Excellent service

Appreciate the notification of arrival time by phone and e-mail. On time. Ordering new part which will solve the problem.

Map of Huntington Beach, CA

Guy was nice

Person who came was nice, wasn't able to do much due to the specific situation. Also, now one called 30 minutes ahead of time, just showed up. Thankfully, I happened to get home at the exact same time.

Map of Los Angeles, CA

Excellent service and response

Jaime was great. Prompt service and had the part in his truck to fix the refrigerator motor issue immediately. Super pleasant and knowledgeable too.

Above and Beyond!

Jorge was fantastic! He called ahead and gave me a quick summary and reminder of costs and what may or may not be needed. Then when he arrived he was able to promptly figure out what was wrong with the unit and had the issue fixed within a matter for moments. Thank you so much! I will keep Jorge and Paradise in mind if I have anymore issues!

Great customer service

Great service

Not satisfied

Overpriced.. for the bathtub..waterheater did not need to be fixed

Outstanding person

the gentleman that came by was very professional and knowledgeable. he fixed the dryer in no time, answered my questions without hesitating, and even gave me some tips/pointers.


Best service ever

Outstanding. The Service was A+.

Courteous Service

The technician was on-time and very courteous. He was careful with our dishwasher and was able to find and fix the problem. (This was a warranty repair so there was no charge.)

Took a while but satisfied



Johnny was a very polite, knowledge able & helpful person. I was so pleased with his service. He is a great asset to your company.

Very Professional and Great Service

I was very pleased with the service and would recommend Paradise to friends!!!

Quick good job. Nice guy.

He was there to fix a screwup by the previous guy.


Oriale had the technical expertise to fix my problem. Very thorough, friendly and professional.

Fixed, but took too much time and communication poor

I had a warranty service on a refrigerator, and the initial scheduling was OK, but the tech needed to order parts, which took a week to arrive, and there was no communication as to status until the day before to re-schedule the fix.

Oven window

The problem wasn't solve between the 2 glasses of the oven it is dirty then the first time we used the oven leaking of steam runs between the 2 glasses leaving marks plus between the glasses you can see the dirty, on a new oven range it is not acceptable.

Very nice job 10

Very friendly 10

Dishwasher Repair Visit

My technicians were very professional.

Great Service

Great Service

Our tech was early which was awesome. He addressed the problem quickly. Very pleasant experience

Very professional

very professional service team, identified problem and solved it immediately.

Maytag Dryer

Ramon was awesome. He clued me in to what was going wrong. Everything is good now

punctual, polite, knoweldgeable , found the problem quickly, (unlike previews warranty service in Dec. 2018)



Great job, showed up on time, very good job


Very satisfied!

Jonathan, was extremely efficient and polite. He analyzed and fixed the problem quickly Thanks so much!

Excellent Service

Very knowledgeable & quickly identified the problem & proceeded to fix it. A very pleasant & courteous young man. He even helped us clean up that mess that lives under a refrigerator. Although we hope we don't need another repair we would definitely ask for him. Thank you !

Great service .. reasonable price

I was happy with my tech & his promptness & honesty in figuring out the problem

Excellent service

Jorge does it again!

He's been out a couple of times for various things in our brand new house and always does a good job, and is a courteous and friendly guy.