Customer Reviews


4.7

5,102 reviews

Los Angeles, CA
4.7
1384 reviews
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Long Beach, CA
4.7
572 reviews
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Irvine, CA
4.7
338 reviews
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Torrance, CA
4.7
187 reviews
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Garden Grove, CA
4.6
148 reviews
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Santa Ana, CA
4.7
143 reviews
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Santa Monica, CA
4.8
139 reviews
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Lakewood, CA
4.9
129 reviews
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Cypress, CA
4.6
126 reviews
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Anaheim, CA
4.6
118 reviews
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2red2white
01/31/2024
This company is apparently authorized to fix Whirlpool brand appliances. I had a busted ice maker in my Whirlpool refrigerator. These guys were given the task. Cost me $150 but no fix. Repeat visits are tough to schedule. Techinician has given me a lot of reasons for the problem but has offered no sure fix. Authorized? Wow! Stay away and don’t waste your time.
Overall Experience
Frank Baldacci
01/24/2024
This is a "shout out" to Larry who repaired our Kitchen Aid dishwasher (leaking). He was thorough, polite, professional and friendly. Bottom line, the dishwasher had to have three parts replaced that required Larry to come to our home twice more after his first visit. The six year old dishwasher is now leak free. Side note: Think twice about Kitchen Aid appliances. We have a history of multiple problems with both our dishwasher and refrigerator (both replaced, thankfully both were under warranty).
Overall Experience
Jerry Leininger
01/17/2024
Worst repair shop I have ever used. They are not concerned with fixing appliances, only getting the $149 service-call money. On October 15, 2023, a Paradise repairman came. After getting the $149, he cleaned my refrigerators' ice maker. He said it was OK and we would have ice in a couple of hours and left. The ice maker never made an ice cube. Nothing had changed. I called Paradise and told them of the problem. They said they would come back for another $149 plus the cost of a new icemaker and replace it. They evidently can stay in business because of naive or unconcerned manufacturers feeding them customers. I have also notified Whirlpool of this situation.
Overall Experience
Carlos Cortez
01/17/2024
This service provided by paradise Appliance is they don’t know how to properly diagnose it’s alarmist doing process of elimaination I have been waiting for a dryer to be repaired they came out twice and now I have to wait 2 more weeks until they have another opening To come back and finish what they started are u kidding me don’t bother with these people
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Timothy Faraci
01/07/2024
Bad experience. Stove top repair. 1) He told me to clean it (ok) 2) He told me to put a pot on there to trap gas (not fixing, and cause flashback). -- Talked to city gas company. They told me bad regulator. Asked Paradise to fix. They want to send out another guy for another $180 or whatever service fee. That guy tells me model is out of warranty and they wont do anything.
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