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Local Reviews
for Hawthorne, CA
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Fred - Hawthorne, CA
Robert ia a pro and communicates well with clients. A-1 service given to me.
Gladys
Gladys - Hawthorne, CA
Eddie is an amazing technician, very knowledgeable and outstanding customer service. Recommend Paradise Appliance to everyone!
Great service
Carlos - Hawthorne, CA
He knew what he was doing in a short period of time.
Good Job
William - Hawthorne, CA
Came and fixed quickly. Nice person. Very professional
Tauhid
Touhid - Hawthorne, CA
Professional service
Barbara - Hawthorne, CA
Technician professionally diagnosed problem, updated us, and we were very pleased with his service.
Great service
Francisca - Hawthorne, CA
They do a good job
Carias
Marique - Hawthorne, CA
Jury is still out
Ella - Hawthorne, CA
Concerned because my repair man had to read manual to learn how to install part. am concerned that it was done correctly, time will tell. I requested late appointments and always got early ones and repair person showed up towards end of those periods. Tried to charge me more for labor on 2nd visit but I had picture from original quote, and he told me "that's right I decided to charge you less on Labor because part was so expensive". When he left it was lunch time and I asked if he was able to accept tips, he said no, but said it would be nice, so he accepted $20.00 to buy his lunch
Freezer Repair
Linda - Hawthorne, CA
I was with out a freezer for a week the part had to be ordered warrenty service dates were moved around by Lowes said that it would be serviced on Saturday, the service was not opened on Saturdays or Sundays, when I got a service Tech to come out he did not have that part and had to wait to get the part in. Service Tech was great and was working with the customer.
On time service by a knowledgeable, efficient and friendly technician.
William - Hawthorne, CA
great service - ice maker now works
John - Hawthorne, CA
Very professional
Paul - Hawthorne, CA
Great service!
Dusan - Hawthorne, CA
( untrustworthy ! ) absolutely the worst service we’ve ever had !
( Diana ) Mr. PATRICK HENRY - Hawthorne, CA
Ray Jackson us completely unprofessional , lack of respect , NO PROPER TRAINING! he lie’s to your face! ( we have been washing clothes for 43 years ! I know what out of balance is that noise was not a out of balance problem! I invite upper management to call and discuss Ray Johnson Mr. PATRICK HENRY
Untrustworthy!
Diana & patrick henry - Hawthorne, CA
Completely terrible! ( DO NOT USE THIS COMPANY ) completely untrustworthy! ( read the text I sent you ! It wishes tell the world about this company ! COMPLETELY UNTRUSTWORTHY ! MR . PATRICK HENRY
Great service
Scott - Hawthorne, CA
Good
Carol - Hawthorne, CA
Did a good job
Fantastic Service
Darren - Hawthorne, CA
Chris was helpful and kind and was great, thanks so much! Very pleased with your service!
great service, typical scheduling
Victoria - Hawthorne, CA
Great fast service
"Whiddenduplicate - Hawthorne, CA
My service tech was great. Kind, fast, safe and educational
Professional, prompt, friendly
Megan - Hawthorne, CA
Robert was great! He showed up on time with parts needed in hand. He fixed our oven quickly. He was friendly and curtious. I was very happy with how this service call went! Thank you for your help Robert.
Thank you!
Sukari - Hawthorne, CA
The scheduling was an issue both times and my appointment was changed the first time and the second time the appointment wasn’t right but in the end it worked out. Chris was great, though he wasn’t given any notes from The previous guy so he had to trouble shoot again (waste). Would be best for paradise to give their workers as much info as possible. There was an issue with the charge but we worked it out and I thankfully have a working dishwasher! I admit when whirlpool contacted me that they would give me the part I needed for free I asked them to set me up with a different repair company (I didn’t want to use paradise again) but I figured it would be best because of continuity (but my guy didn’t even get work notes from the previous guy two weeks before). In the end I’m just happy to have a working dishwasher. Chris was great but my overall experience with paradise was mediocre, there is room for improvement for sure.
Sal
Sal - Hawthorne, CA
New appliance
Barbara - Hawthorne, CA
#1 technician
Myra - Hawthorne, CA
I’ve had some bad experiences in the past with technicians coming in and fixing our appliances so I was skeptical about this new company, Paradise Appliance. When I first met Enrique, he greeted me and introduced himself in a kindly manner. He was very professional and explained the process every step of the way. He then made sure he ordered the correct part and I got my appliance fixed the same week! He understood how much we were in need of our refrigerator especially since most of our food went bad because of it not working. When he came to replace the part he made sure I didn’t have anymore questions. He was very clean as well. He restored my faith in whirlpool again. I can see why they hired this company to look after their appliances. Thank you so much for hiring someone like Enrique. He’s friendly, honest, reliable, professional, kind, and truly wants the best for his customers. I hope he gets recognition for how well he does. He deserves this and so much more. I appreciate your company !
Great service
Ayesha - Hawthorne, CA
Robert S.
DISHWASHER WHIRLPOOL WDF520PADM7 Dishwasher tub melted by the heater and now no response when cycles are selected not even drain. Called the safety line gave them the information and was told not to order parts. No sr# as the system was down.
Robert S.
WASHER AMANA NTW4516FW3 Error code f8-e1 long fill. Found cold water valve no turned on fully. Opened the cold water valve for normal water flow.
Robert S.
WASHER MAYTAG MVWX655DW1 debris caught in the pump. Removed the debris and tested the washer.
Francis C.
RANGE WHIRLPOOL WFG505M0BS3 "Complaint side panel side scrach and end cap damaged , ordering part; ordrng 1 W10873109 (END CAP PNL) and 1 W10816993 (PANEL SIDE) and 1 W10816993 (PANEL SIDE) and 1 W11176456 (GLASS DOOR) and 1 WPW10481433 (NAME PLATE)"
Edi C.
OVEN WHIRLPOOL WFG320M0BS3 Customer complaint oven not working : found bad main control board replaced re run test all components ok to manufactory specifics.
Robert S.
DRYER WHIRLPOOL LGB6000KQ2 Checked the dryer found operation normal.
Robert S.
WASHER WHIRLPOOL LSB6200KQ1 checked the washer ran tested with towels and wasaher performed normally
Edi C.
WASHER MAYTAG MVWB835DW4 "Customer complaint noisy: run diagnose test found stator rubbing agaisnt pan cover stiking up , push plunger down re run test all components ok to manufactory specifics."
Robert S.
DRYER WHIRLPOOL WGD6620HC0 Checked the dryer on timed cycle high heat and unit cycles at 162f at lint screen consistently.
Robert S.
RANGE WHIRLPOOL WFG505M0BS3 Oven will run for a short period of time then all power is lost. Found loose connection in the wall outlet. Customer will need an electrician to correct.
Robert S.
WASHER AMANA NTW4516FW2 Replaced the suspension rods and the tub ring. Tested washer operation.
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Compressor cycling on the overload. Replaced the ptc start device. Customer will need an exterminator to avoid future problems.; used 1 8201786 (START-DEV) from stock
Robert S.
WASHER AMANA NTW4516FW2 Customer located the model and serial tag as it was lifting from the machine. Broken tub ring tabs and weak suspension rods. Customer will have to make space to repair.; ordrng 1 WPW10531289 (tub ring) and 1 W10780045 (suspension)
Robert S.
WASHER WHIRLPOOL WTW7000DW4 Checked the washer found split washplate. Replaced the washplate and tested operation.
Robert S.
RANGE MAYTAG MGR6600FZ0 Replaced the oven burner along with the burner ignitor and the dsi board. Tested the oven at 350 and oven would re-ignite normally.
Robert S.
WASHER AMANA NTW4516FW2 Washer unplugged upon arrival. Reconnected and checked for error codes non present. Performed manual diagnostics found operation normal with no unusual noises.
Robert S.
WASHER WHIRLPOOL WTW5700AC0 Replaced the actuator and calibrated the washer.
Robert S.
WASHER MAYTAG MVWX655DW1 Lid latch error code. Replaced the lid latch and calibrated the washer.; used 1 W11307244 (LATCH) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 sr#7726419448 called the techline and trade partners and they declined to replace the doors because refrigerator is over thirty day period.
Robert S.
OVEN KITCHENAID KSGG700ESS1 Replaced the oven door outer glass frame.
Robert S.
WASHER MAYTAG MVWC565FW2 Checked the washer all functions normal. Performed dianosics test all passed.
Robert S.
RANGE WHIRLPOOL WFG505M0BS3 Child safety range knob cover fell into the oven and melted. Vacuumed oven bottom burner area and broiler section. Turned broiler on to burn off remaining residue.
Robert S.
WASHER MAYTAG MVWX655DW0 Replacde the control but pump is not running. Removed debris from pump and recalibrated the washer.
Robert S.
REFRIGERATOR WHIRLPOOL WRS311SDHB01 Fill trough to the ice was out of place causing water to run down the back of freezer wall to freeze and obstruct evaporator fan blade movement. Corrected the trough and cust will defrost 24 hrs with the doors open.
Robert S.
WASHER MAYTAG WTW5000DW0 helper complete
Robert S.
WASHER AMANA NTW4516FW2 Error code f5 e1 and lid will not lock in test mode. Replace the lid latch and tested lock operation. Performe a calibration reset.; used 1 W11307244 (LATCH) from stock
Robert S.
M/W OTR WHIRLPOOL WMH31017HS2 Microwave is now installed found screw touching the fan wheel causin noise. also when the microwave runs it trips the gfi. Tried a different gfi outlet and the microwave runs at 14 amps but trips after about 10 seconds. customer needs to call the electrician back.
Robert S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found that the mullion rail was very warm and condenser fan blade off the motor shaft. Reinstalled the condenser fan blade and set temp setting to the normal positions.
Robert S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Costco purchase comes with additional year warranty. Low water pressure from the saddle valve at the water heater. customer will need a plumber to correct water volume.
Robert S.
M/W OTR WHIRLPOOL WMH31017HS2 Replaced the cracked main control board
Robert S.
DISHWASHER KITCHENAID KDTE234GPS0 Dishwasher not installed properly and the tub frame is damaged on the lower left hand side. The door will not close properly due to the tub and frame damage.This type of damage is not normal wear and tear.
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 source water flow to the refrigerator is very slow and connection is under the home. Customer will need a plumber to correct.
Robert S.
M/W OTR WHIRLPOOL WMH31017HS2 Main control board is cracked.; ordrng 1 W10892389 (cntrl-elec)
Edi C.
DISHWASHER WHIRLPOOL GU2475XTVY1 Customer complaint leaking : rund diagnose test did not leak but door seal seen worn out customer declined estimate for door seal and labor
Robert S.
DRYER ROPER RGD4516FW0 Motor will not run. found open thermal fuse. Replaced the fuse and tested the dryer.; used 1 WP3392519 (FUSE) from stock
Robert S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced the refrigerator section evaporator coil that the customer purchased installed a dye drier and low side valve. evacuated and rcharged the system. Replaced the evaporator motor and thermistor assembly.
Robert S.
REFRIGERATOR KITCHENAID KSC24C8EYY04 Leak in the sealed system. replaced both evaporator cols the drier with a dye drier installed a low side valve and evacuated and recharged the system.
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Refrigerator operating normally at this time customer said it has stopped working for two days on two different ocasions. Unable to verify complaint.
Edi C.
REFRIGERATOR AMANA ASI2575GRW01 found broken trim door replaced sd to customer grille all components tested ok to manufactory specifics.; ordrng 1 SDW11162037 (grille)
Robert S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer punctured the refrigerator evaporator coil.Estimate 659.61; ordrng 1 WPW10143759 (dryer) and 1 W11033168 (harns-wire)
Robert S.
REFRIGERATOR KITCHENAID KSC24C8EYY04 Sealed system leak frost is only 12 inches long on evaporator inlet.; ordrng 1 WPW10643261 (evaporator) and 1 WPW10239732 (evaporator) and 1 W10779331 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 1 WPW10331270 (valve)
Robert S.
MICROWAVE OTR WHIRLPOOL KHMS2040BSS1 Microwave not heating and drawing 8 amps.Estimate591.19 2 man for mag cap and diode.
Enrique M.
FREEZER WHIRLPOOL WRT518SZFM00 "Frost built up in freezer, removed frost, adjusted door and sealed gaps with silicone...; used 1 W10841140 (ADHESIVE) from stock"
Robert S.
REFRIGERATOR FD WHIRLPOOL WRF736SDAM13 Replaced the evaporator fan-defrost bimetal harness assembly.
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SMBW00 Checked the refrigerator found open defrost bimetal. Freezer temp 9f refrigerator temp 64f. The door gaskets are all torn. Estimate declined.