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for Hawthorne, CA
Tom - Hawthorne, CA
Was still under warranty so price was perfect!
Sameer - Hawthorne, CA
Fred - Hawthorne, CA
Robert ia a pro and communicates well with clients. A-1 service given to me.
Gladys - Hawthorne, CA
Eddie is an amazing technician, very knowledgeable and outstanding customer service. Recommend Paradise Appliance to everyone!
Carlos - Hawthorne, CA
He knew what he was doing in a short period of time.
William - Hawthorne, CA
Came and fixed quickly. Nice person. Very professional
Touhid - Hawthorne, CA
Barbara - Hawthorne, CA
Technician professionally diagnosed problem, updated us, and we were very pleased with his service.
Francisca - Hawthorne, CA
They do a good job
Marique - Hawthorne, CA
Jury is still out
Ella - Hawthorne, CA
Concerned because my repair man had to read manual to learn how to install part. am concerned that it was done correctly, time will tell. I requested late appointments and always got early ones and repair person showed up towards end of those periods. Tried to charge me more for labor on 2nd visit but I had picture from original quote, and he told me "that's right I decided to charge you less on Labor because part was so expensive". When he left it was lunch time and I asked if he was able to accept tips, he said no, but said it would be nice, so he accepted $20.00 to buy his lunch
Linda - Hawthorne, CA
I was with out a freezer for a week the part had to be ordered warrenty service dates were moved around by Lowes said that it would be serviced on Saturday, the service was not opened on Saturdays or Sundays, when I got a service Tech to come out he did not have that part and had to wait to get the part in. Service Tech was great and was working with the customer.
On time service by a knowledgeable, efficient and friendly technician.
William - Hawthorne, CA
great service - ice maker now works
John - Hawthorne, CA
Paul - Hawthorne, CA
Dusan - Hawthorne, CA
( untrustworthy ! ) absolutely the worst service we’ve ever had !
( Diana ) Mr. PATRICK HENRY - Hawthorne, CA
Ray Jackson us completely unprofessional , lack of respect , NO PROPER TRAINING! he lie’s to your face! ( we have been washing clothes for 43 years ! I know what out of balance is that noise was not a out of balance problem! I invite upper management to call and discuss Ray Johnson Mr. PATRICK HENRY
Diana & patrick henry - Hawthorne, CA
Completely terrible! ( DO NOT USE THIS COMPANY ) completely untrustworthy! ( read the text I sent you ! It wishes tell the world about this company ! COMPLETELY UNTRUSTWORTHY ! MR . PATRICK HENRY
Scott - Hawthorne, CA
Carol - Hawthorne, CA
Did a good job
Darren - Hawthorne, CA
Chris was helpful and kind and was great, thanks so much! Very pleased with your service!
great service, typical scheduling
Victoria - Hawthorne, CA
Great fast service
"Whiddenduplicate - Hawthorne, CA
My service tech was great. Kind, fast, safe and educational
Professional, prompt, friendly
Megan - Hawthorne, CA
Robert was great! He showed up on time with parts needed in hand. He fixed our oven quickly. He was friendly and curtious. I was very happy with how this service call went! Thank you for your help Robert.
Sukari - Hawthorne, CA
The scheduling was an issue both times and my appointment was changed the first time and the second time the appointment wasn’t right but in the end it worked out. Chris was great, though he wasn’t given any notes from The previous guy so he had to trouble shoot again (waste). Would be best for paradise to give their workers as much info as possible. There was an issue with the charge but we worked it out and I thankfully have a working dishwasher! I admit when whirlpool contacted me that they would give me the part I needed for free I asked them to set me up with a different repair company (I didn’t want to use paradise again) but I figured it would be best because of continuity (but my guy didn’t even get work notes from the previous guy two weeks before). In the end I’m just happy to have a working dishwasher. Chris was great but my overall experience with paradise was mediocre, there is room for improvement for sure.
Sal - Hawthorne, CA
Barbara - Hawthorne, CA
Myra - Hawthorne, CA
I’ve had some bad experiences in the past with technicians coming in and fixing our appliances so I was skeptical about this new company, Paradise Appliance. When I first met Enrique, he greeted me and introduced himself in a kindly manner. He was very professional and explained the process every step of the way. He then made sure he ordered the correct part and I got my appliance fixed the same week! He understood how much we were in need of our refrigerator especially since most of our food went bad because of it not working. When he came to replace the part he made sure I didn’t have anymore questions. He was very clean as well. He restored my faith in whirlpool again. I can see why they hired this company to look after their appliances. Thank you so much for hiring someone like Enrique. He’s friendly, honest, reliable, professional, kind, and truly wants the best for his customers. I hope he gets recognition for how well he does. He deserves this and so much more. I appreciate your company !
Ayesha - Hawthorne, CA
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Freezer door not closing fully due to no washer onder the door hinge side. Installed washer under the hinge door.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 ordering part for customer one has more color than right side customer sended pics to whirpool; ordrng 1 W11104466 (dor-fip) and 1 W11223753 (nameplate)
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced the drain pump and control board. Customer to correct wiring under the sink.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Customer complaint too much ice: run daignose test found arm at ice maker out of place push it back all components ok to manufactory specifics.
FREEZER WHIRLPOOL WRT311FZDB01 Customer complaint still freezing : found thermistor not attach to refrigerator re attach it found gap by botton of door heated for seal to close LW10599396
DRYER WHIRLPOOL WGD6620HC0 Customer complaint discoloration of air duct vent. This discoloration is normal. Dryer outlet temperature is normal
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Training completed
RANGE WHIRLPOOL WFG505M0BS3 "Complaint unit scrach side panels when repaired were done , ordering part again and inspect for any damaged before eschedule services , part came damaged; ordrng 2 W10873109 (endcap-pnl)s and 1 W11176456 (glass-door) and 1 W10816993 (panel-side) and 1 W10816993 (panel-side)"
FREEZER WHIRLPOOL WRT311FZDB01 "Customer complaint not cooling , ice and water inside: found unit not defrosting and clog drain refrigerator full of ice and water inside replace control box and thermistor all componets ok to manufactory specifics."
REFRIGERATOR WHIRLPOOL HVDR104B "product not whirlpool, closed call, bill w/p"
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Refrigerator compressor tubing vibrating. Rearranged the compressor ttubing to quiet the vibration noise.
WASHER MAYTAG MVWB865GC0 Checked the washer found error code F0-E5 off balance load. Tested fill agitate and spin all were normal. Recalibrated the washer.
WASHER MAYTAG MVWC565FW1 Washer tries to spin in agitation. found gearcase locked up. Replaced the gearcase and recalibrated the washer
REFRIGERATOR AMANA ART318FFDW06 found heater stayin gon longer ordering part for customer; ordrng 1 W11352623 (control) and 1 W11177653 (harness) and 1 W10384183 (thermistor)
FREEZER WHIRLPOOL WRT311FZDB01 Customer complaint leaking : found bad control and thermistor ordering part for customer requesting new machine will call his insurance; ordrng 1 W11357371 (control) and 1 WPW10384183 (thermistor)
RANGE WHIRLPOOL WFG505M0BS3 Replaced the oven burner and broiler door handle.
WASHER MAYTAG MVWC565FW1 "tech ck out washer and found hot water valve no energizing, tech remove and reinstalled . all started working. all test good"
DRYER MAYTAG MGDC465HW0 tech found door catch not in correct position for strike to latch due to closed tab. tech repaired tab on catch and all test good
DISHWASHER WHIRLPOOL WDF520PADM7 Dishwasher tub melted by the heater and now no response when cycles are selected not even drain. Called the safety line gave them the information and was told not to order parts. No sr# as the system was down.
WASHER AMANA NTW4516FW3 Error code f8-e1 long fill. Found cold water valve no turned on fully. Opened the cold water valve for normal water flow.
WASHER MAYTAG MVWX655DW1 debris caught in the pump. Removed the debris and tested the washer.
RANGE WHIRLPOOL WFG505M0BS3 "Complaint side panel side scrach and end cap damaged , ordering part; ordrng 1 W10873109 (END CAP PNL) and 1 W10816993 (PANEL SIDE) and 1 W10816993 (PANEL SIDE) and 1 W11176456 (GLASS DOOR) and 1 WPW10481433 (NAME PLATE)"
OVEN WHIRLPOOL WFG320M0BS3 Customer complaint oven not working : found bad main control board replaced re run test all components ok to manufactory specifics.
DRYER WHIRLPOOL LGB6000KQ2 Checked the dryer found operation normal.
WASHER WHIRLPOOL LSB6200KQ1 checked the washer ran tested with towels and wasaher performed normally
WASHER MAYTAG MVWB835DW4 "Customer complaint noisy: run diagnose test found stator rubbing agaisnt pan cover stiking up , push plunger down re run test all components ok to manufactory specifics."
DRYER WHIRLPOOL WGD6620HC0 Checked the dryer on timed cycle high heat and unit cycles at 162f at lint screen consistently.
RANGE WHIRLPOOL WFG505M0BS3 Oven will run for a short period of time then all power is lost. Found loose connection in the wall outlet. Customer will need an electrician to correct.
WASHER AMANA NTW4516FW2 Replaced the suspension rods and the tub ring. Tested washer operation.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Compressor cycling on the overload. Replaced the ptc start device. Customer will need an exterminator to avoid future problems.; used 1 8201786 (START-DEV) from stock
WASHER AMANA NTW4516FW2 Customer located the model and serial tag as it was lifting from the machine. Broken tub ring tabs and weak suspension rods. Customer will have to make space to repair.; ordrng 1 WPW10531289 (tub ring) and 1 W10780045 (suspension)
WASHER WHIRLPOOL WTW7000DW4 Checked the washer found split washplate. Replaced the washplate and tested operation.
RANGE MAYTAG MGR6600FZ0 Replaced the oven burner along with the burner ignitor and the dsi board. Tested the oven at 350 and oven would re-ignite normally.
WASHER AMANA NTW4516FW2 Washer unplugged upon arrival. Reconnected and checked for error codes non present. Performed manual diagnostics found operation normal with no unusual noises.
WASHER WHIRLPOOL WTW5700AC0 Replaced the actuator and calibrated the washer.
WASHER MAYTAG MVWX655DW1 Lid latch error code. Replaced the lid latch and calibrated the washer.; used 1 W11307244 (LATCH) from stock
REFRIGERATOR WHIRLPOOL WRT518SZFM00 sr#7726419448 called the techline and trade partners and they declined to replace the doors because refrigerator is over thirty day period.
OVEN KITCHENAID KSGG700ESS1 Replaced the oven door outer glass frame.
WASHER MAYTAG MVWC565FW2 Checked the washer all functions normal. Performed dianosics test all passed.
RANGE WHIRLPOOL WFG505M0BS3 Child safety range knob cover fell into the oven and melted. Vacuumed oven bottom burner area and broiler section. Turned broiler on to burn off remaining residue.
WASHER MAYTAG MVWX655DW0 Replacde the control but pump is not running. Removed debris from pump and recalibrated the washer.
REFRIGERATOR WHIRLPOOL WRS311SDHB01 Fill trough to the ice was out of place causing water to run down the back of freezer wall to freeze and obstruct evaporator fan blade movement. Corrected the trough and cust will defrost 24 hrs with the doors open.
WASHER MAYTAG WTW5000DW0 helper complete
WASHER AMANA NTW4516FW2 Error code f5 e1 and lid will not lock in test mode. Replace the lid latch and tested lock operation. Performe a calibration reset.; used 1 W11307244 (LATCH) from stock
M/W OTR WHIRLPOOL WMH31017HS2 Microwave is now installed found screw touching the fan wheel causin noise. also when the microwave runs it trips the gfi. Tried a different gfi outlet and the microwave runs at 14 amps but trips after about 10 seconds. customer needs to call the electrician back.