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Local Reviews
for Hawthorne, CA
Great Service
Courtney - Hawthorne, CA
Our Tech was very knowledgeable
He was great very informative.
Karina - Hawthorne, CA
Marjorie
Marjorie - Hawthorne, CA
Your rep was fantastic. Polite and knowledgeable. Explain everything to me and felt he was very covid safe
Phillip
Robert - Hawthorne, CA
Great services
Excellent
Sergio - Hawthorne, CA
Whirlpool Refridgerator service
Richard - Hawthorne, CA
Robert was great! Solved teh problem....unfortunately, cost is always too high....
Fast friendly service
Marlene - Hawthorne, CA
Great service and completed the job swiftly considering the circumstances.
Great
Diane - Hawthorne, CA
Hello😃 I truly appreciate first impressions of some who is knowledgeable of what they do! Mr. C, explained what he was about to do, and listened to my concerns. I recommend this service person, Mr. C to receive all and any awards for being professional and displaying his love for his job😊
great service
Minh - Hawthorne, CA
Good service
Coleman - Hawthorne, CA
Good service
Got it working just great
Maria - Hawthorne, CA
Very professional
Tom - Hawthorne, CA
Was still under warranty so price was perfect!
Good service
Sameer - Hawthorne, CA
Prompt service
Fred - Hawthorne, CA
Robert ia a pro and communicates well with clients. A-1 service given to me.
Gladys
Gladys - Hawthorne, CA
Eddie is an amazing technician, very knowledgeable and outstanding customer service. Recommend Paradise Appliance to everyone!
Great service
Carlos - Hawthorne, CA
He knew what he was doing in a short period of time.
Good Job
William - Hawthorne, CA
Came and fixed quickly. Nice person. Very professional
Tauhid
Touhid - Hawthorne, CA
Professional service
Barbara - Hawthorne, CA
Technician professionally diagnosed problem, updated us, and we were very pleased with his service.
Great service
Francisca - Hawthorne, CA
They do a good job
Carias
Marique - Hawthorne, CA
Jury is still out
Ella - Hawthorne, CA
Concerned because my repair man had to read manual to learn how to install part. am concerned that it was done correctly, time will tell. I requested late appointments and always got early ones and repair person showed up towards end of those periods. Tried to charge me more for labor on 2nd visit but I had picture from original quote, and he told me "that's right I decided to charge you less on Labor because part was so expensive". When he left it was lunch time and I asked if he was able to accept tips, he said no, but said it would be nice, so he accepted $20.00 to buy his lunch
Freezer Repair
Linda - Hawthorne, CA
I was with out a freezer for a week the part had to be ordered warrenty service dates were moved around by Lowes said that it would be serviced on Saturday, the service was not opened on Saturdays or Sundays, when I got a service Tech to come out he did not have that part and had to wait to get the part in. Service Tech was great and was working with the customer.
On time service by a knowledgeable, efficient and friendly technician.
William - Hawthorne, CA
great service - ice maker now works
John - Hawthorne, CA
Very professional
Paul - Hawthorne, CA
Great service!
Dusan - Hawthorne, CA
( untrustworthy ! ) absolutely the worst service we’ve ever had !
( Diana ) Mr. PATRICK HENRY - Hawthorne, CA
Ray Jackson us completely unprofessional , lack of respect , NO PROPER TRAINING! he lie’s to your face! ( we have been washing clothes for 43 years ! I know what out of balance is that noise was not a out of balance problem! I invite upper management to call and discuss Ray Johnson Mr. PATRICK HENRY
Untrustworthy!
Diana & patrick henry - Hawthorne, CA
Completely terrible! ( DO NOT USE THIS COMPANY ) completely untrustworthy! ( read the text I sent you ! It wishes tell the world about this company ! COMPLETELY UNTRUSTWORTHY ! MR . PATRICK HENRY
Great service
Scott - Hawthorne, CA
Good
Carol - Hawthorne, CA
Did a good job
Fantastic Service
Darren - Hawthorne, CA
Chris was helpful and kind and was great, thanks so much! Very pleased with your service!
great service, typical scheduling
Victoria - Hawthorne, CA
Great fast service
"Whiddenduplicate - Hawthorne, CA
My service tech was great. Kind, fast, safe and educational
Professional, prompt, friendly
Megan - Hawthorne, CA
Robert was great! He showed up on time with parts needed in hand. He fixed our oven quickly. He was friendly and curtious. I was very happy with how this service call went! Thank you for your help Robert.
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Q1 no Q2 no.No signiature due to covid-19. The refrigerator right door is broken at the bottom hinge area and will need to be replaced.; ordrng 1 LW10413519 (dor-fip ms) and 1 WPW10481433 (nameplate) and 1 WPW10460580 (gasket-fip)
Robert S.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Q1 no Q@ no.No signiature due to covid-19. Refrigerator not running only has dash marks showing in the display. Replaced the main control board and programmed the code.
Robert S.
DRYER MAYTAG MGDC215EW2 Q1 no Q2 no.No signiature due to covid-19. Checked the dryer and tested for heat on all temperature settings. The dryer heats as it should on timed and automatic cycles.
Robert S.
WASHER MAYTAG MVW7232HW0 Q1 no Q no.No signiature due to covid-19. Replaced the water valve thermistor assembly. Recalibrated the washer.
Robert S.
DISHWASHER WHIRLPOOL WDT710PAYM6 Q1 no Q2 no.No signiature due to covid-19. replaced the drain pump and tested operation.
Robert S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Q1 no Q2 no.No signiature due to covid-19. Secured the filter in the housing for the customer.
Robert S.
WASHER WHIRLPOOL WTW7300DW0 Q! no Q2 no.No signiature due to covid-19. Washplate and the geacase are stripped.Estimate to repair .
Robert S.
DISHWASHER WHIRLPOOL WDT710PAYM6 Q1 no Q2 no.No signitaure due to covid-19. Unit will not drain. Ordering pump and hose.; ordrng 1 WPW10348269 (drain pump) and 1 WPW10545278 (drain hose)
Robert S.
DRYER WHIRLPOOL WGD4815EW2 Q1 no Q2 no.No signitaure due to covid-19. Clogged vent customer needs management to clear the vent.
Robert S.
WASHER WHIRLPOOL WTW5000DW3 Q1 no. Q2 no. no signature due to covid-19. re-recalibrated washer.
Larry G.
WASHER MAYTAG MVWC565FW "q1q2q3no--no sign covid-19---no fault codes stored. they ran a load before i arrived and washer worked ok- there was a load inside washer. i waited for load to finish and water drained completell and load was spinning correctly. i checked tub to but for obstruction. ran serveral test cycles and washer is spinning everytime. i changed actuator. i advised customeer if load is unbalanced this washer wont spin correctly. unit is washing,pump out, and spinning ok at this time.; used 1 W10913953 (SHIFTER) from stock"
Robert S.
WASHER MAYTAG MVWB765FW0 "Q1No Q2 NO. No signature due to covid 19.Replaced control board, housing, door switch and console. tested washer, washer passed all function test."
Larry G.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 q1q2q3no--no sign covid-19--sr#7729800162---full frost pattern lo side 0 and high at 115. unit cooling ok.
Edi C.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 customer compalint leaking : found bad icemaker replaced part for cusstomer all components ok to manufactory specifics q1nq2n no signature per covid19; used 1 W10884390 (ICEMAKER) from stock
Robert S.
REFRIGERATOR KITCHENAID KSCS25FVMS01 Q1 no Q2 no.No signiature due to covid-19. Complaint water leak. Plumber disconnected the water line. I can see water staining under the filter and under the pan in rear all the way to the compressor. Filled the pan with water but see no leaks. Advuised customer to leave disconnected for 2 weeks and check for water leak as trhis wwill rule out the if the leak is from the drain pan or not.
Edi C.
DISHWASHER WHIRLPOOL WDT710PAYM6 Customer complaint not drainning : run diagnose test found water pump trying ot drain humming took pump apart found clog full of glass cleaned re run test all components ok to manufactory specific q1nq2n no signautre per covid19
Robert S.
WASHER WHIRLPOOL MVWB865GW0 Q1 no Q2 no.No signiature due to covid-19. Checked the washer and found error code f0-e3 overload. tested the washer through diagnostics and all functions were normal. Recalibrated the washer.
Raymond J.
WASHER WHIRLPOOL WTW7500GC2 "tech found muli coade in washer f5e2 f7e9 f5e4 f2e1 f6e2 and lid broken, cx will no repaire at this time"
Robert S.
WASHER WHIRLPOOL WFW6620HC0 Q1 no Q2 no.No signiature due to covid-19. Checked the washer found the dispenser assembly leaking down the front of the machine.Load and go drips at tank connection. Unit is powering on normally at this time.; ordrng 1 W11318830 (tank) and 2 W11218383 (oring)s and 1 W11465532 (dispenser)
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Q1 no Q2 no.No signiature due to covid-19. doors are sagging will neew washer to bring the door up.; ordrng 10 WP489467 (washer)s and 1 W10252111 (polish)
Edi C.
DRYER WHIRLPOOL MGDC215EW2 "Customer complaint taking too long to heat and noisy: run diagnose test found clog vent remove coins from door seal no more noise instructy customer to have air ven clean dryer ok to manufactory specifics, q1nq2n no signature per covid19"
Edi C.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 replaced compressor evap tested all components ok to manufactory specifics asdvise customer to wait 24 hrs for temop to be normal q1nq2n no signature per covid19 WT8FUT8NL2
Edi C.
ICE MAKER WHIRLPOOL WRF757SDHZ01 Customer complaint not making ice: foudn bad icemaker replaced part for customer q1nq2n no signature per covid19 policy
Edi C.
OVEN MAYTAG CWG3100AAB25 Customer complaint not heating : found bad control and ignator replaced parts for customer all components ok to manufactory specifics q1nq2n no signature per covid19 autho# MT0MQ00XL2
Edi C.
REFRIGERATOR WHIRLPOOL WRS555SIHW03 found unit not defrosting ordering part for customer q1nq2n no signature per covid19; ordrng 1 W11212392 (control) and 1 W11342162 (harness)
Robert S.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator foud the doors closing normally at this time.
Robert S.
DRYER WHIRLPOOL WGD8000DW3 Q! no.Q2 No signiature due to covid-19. No response from dryer but power is present at the main control.; ordrng 1 W10802080 (cntrl-elec) and 1 W11133029 (panel-cntl)
Robert S.
DRYER WHIRLPOOL MGDC465HW Q1 no Q2 no.No signiature due to covid-19. Checked the dryer and found 2 metal screens at the outlet clogged with lint outside. Customer needs to correct the venting system.
Robert S.
REFRIGERATOR AMANA ASI2575GRB01 Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator all motors running normally temps normal at this time. No frost built up.
Edi C.
ICE MAKER WHIRLPOOL WRF757SDHZ01 Customer complaint not making ice: run diagnose test found e2 error code remove ice cube by doing test 57 did harvest ice maker started to fill with water all components ok to manufactory specifics q1nq2n no signature per covid19
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Q1 no Q2 no.No signiature due to covid-19. Replaced the freezer door brackets slides and the door gasket.
Edi C.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Customer complaint not cooling : found unit not cooling needs sealed system job q1nq2n nos; ordrng 1 W11092625 (compressor) and 1 W10836706 (evaporator) and 1 876765 (mtg kit) and 1 W10913906 (coupler)
Robert S.
MICROWAVE KITCHENAID KMBS104ESS00 Q1 no Q2 no.No signiature due to covid-19. Replaced the touch panel and display board.
Edi C.
DRYER MAYTAG MGD6630HC1 "Customer complaint not heat: run diagnose test found ignator glowing follow by flame heating components working but flame shuttting off too soon verify ariflow clog inform customer to have it clean preventing dryer to keep temperature . dryer tested ok to manufactory specifics,q1nq2n no signature per covid19 policy"
Edi C.
DISHWASHER WHIRLPOOL WDF520PADW7 Customer complaint broken dispencer : replaced part for customer all componets ook to manufactory specifics q1nq2n no signatruer per covid19 policy
Edi C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer complaint broken tracks: replaced tracks and dispencer all components ok to manufactory specifics.q1nq2n no signature per covid19
Edi C.
OVEN MAYTAG CWG3100AAB25 Customer complaint not heating: run diagnose test found unit not getting power ordering parts for customer q1nq2n no signature per covid19; ordrng 1 WPW10201912 (control) and 1 74007498 (ignator) and 1 WP74005550 (valve) and 1 1ovendolley (1 oven dolley)
Edi C.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Customer complaint not cooling : checked unit found damage hinges and doors customer state instalation damage both door have a big gap letting air go inside frost customer on the phone with store doesnt want me to order parts gave customer my number incase she wasnts part to be order , customer requesting replacement since was damage by installer q1nq2n no signature per covid19"
Robert S.
WASHER AMANA NTW4516FW Q1 no Q2 no.no signiature due to covid-19. Replaced the suspension rods and raised leveling legs so tub would not bottom out.
Edi C.
WASHER MAYTAG MVWB835DW1 Customer complaint not drainning : run diagnose test found broken wire at pump fix it re run test all components ok to manufactory specific q1n q2n no signaturte per covid19
Edi C.
WASHER WHIRLPOOL WTW5105HW0 Customer complaint f8e1: run diagnose test found hot water off reset it run diagnose test all components ok to manufactory specifics.q1nq2 no signauter per covid 19 policy.
Edi C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer complaint ref insterio line cracked: took pic of damage summit to whirpool ref 7728655636 will check damage if can be repair or not
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Q1 no Q2 no.No signiature due to covid-19. Customer concerned of freezing in pantry drawer. Customer is loading drawer with produce. Lowered the pantry setting to produce. Corrected dispenser issue.
Robert S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Q1 no Q2 no.No signiature due to covid-19. Checked the dishwasher replaced the dispenser assembly and cleaned the filters.; used 1 W10861000 (DISPENSER) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 Q1 no Q2 no.No signiature due to covid-19. Added spacer to freezer door for alignment.