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for El Segundo, CA
Fred - El Segundo, CA
Fast efficient service!
Lois Moreau - El Segundo, CA
Very Polite, Prompt and professional
Great friendly service
Angela - El Segundo, CA
Keely - El Segundo, CA
This has been the best service I have ever had. Francisco was fast, friendly and efficient. He figured out what was wrong so quickly and knew exactly why needed to be fixed. I have never been so impressed by an appliance service repair. Thank you Paradise and Francisco for such amazing work!
Fast and great service
Joanne - El Segundo, CA
Dryer on/off button was not working. Service man quickly fixed it.
Adrian - El Segundo, CA
Both techs did a good job of fixing the leak and replacing the compressor
Shelby - El Segundo, CA
Great. Washer working great.
Rude incompetent shammy
Rita - El Segundo, CA
Robocall books your appts and time arrival. Tech never arrives on time. Then you are given a new appt if they arrive at all. Manager never called me to discuss all the issues, dispite my many requests. Whirlpool overnighted part for repair after complaining about their lack of service but paradise still took over 2 weeks to arrive. Installed wrong parts, customer service hangs up if you want answers, it just goes on and on. I submitted complaint with Whirlpool to pull their contract, Paradise is giving them a bad name. Many other dissatisfied customers on Yelp.
David - El Segundo, CA
Excellent Customer Service from Ray!
Leslie - El Segundo, CA
Ray Jackson was extremely detailed and thorough. He contacted the manufacturer directly and took photos of the damage. He was very professional and knowledgeable. I was extremely happy with the service received!
Dishwasher Repair Visit
Patrick - El Segundo, CA
My technicians were very professional.
Problem solved -maybe
Janice - El Segundo, CA
Polite service representative. I am not sure the problem is fixed and neither was he because it was the control buttons. May still have problems with it.
Very Professional and Excellent Service,
Elias - El Segundo, CA
Very Professional...Great Service
Todd - El Segundo, CA
Enrique was fantastic. He knew what he was doing and went the extra mile by explaining to me what happened and how to prevent the problem from happening again.
Great, quick service!
Tara - El Segundo, CA
Warranty Repair, quick and efficient
myth - El Segundo, CA
Steve - El Segundo, CA
KitchenAid Refridgeration Repair
Patrick - El Segundo, CA
The repair technician was on time, professional, figured out the problem and fixed it in a reasonable amount of time.
Jordan - El Segundo, CA
Chris was one time, did what he said he would do and was professional. Thank you!
DISHWASHER WHIRLPOOL MDB7959SHZ0 "customer complaint not working : run diagnose test foudn bad control and panel replaced parts for customer re run test all components ok to manufactory specifics, q1nq2n no signature per covid19"
REFRIGERATOR BI KITCHENAID KSSC42QVS03 "tech found fzr not defrosting,; ordrng 1 W10140161 (heater) and 1 WP2188820 (temp sensor) and 1 WPW10160570 (bimetl-def)"
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "tech found refer compressor pumping but not cooling,; ordrng 1 W11368877 (evap) and 1 W11370574 (compressor) and 1 W10895723 (coupler) and 1 W10896710 (coupler) and 1 W11225184 (tube) and 1 W11401409 (coupler) and 1 W11401413 (coupler) and 1 W11401417 (coulper)"
WASHER MAYTAG MHW8630HW0 customer complaint quick cycle takin longer also shutting off: run diagnose test found error codes f0e5 out of balance load and f0e2 suds checked pump balance washer re run test all components ok to manufactory specifics q1nq2n no signature per covid19
DRYER-GAS MAYTAG MGD8630HW0 Customer complaint shutting off : run diagnose test found f3e3 checked reconected j4 plug cnad check vent per pointer W11395626A re tested reset board all components ok to manufactory specifics q1nq2n no signature per covid19
RANGE KITCHENAID KGRS505XSS04 "tech found range in very bad shape, orfices are clogged and will not ign, burner heads are damanged and screws are so corroded that they will have to be drilled out. lr gas valve is also not turning. tech will have to drill out all burner heads to remove top and will need to replace. tech called tech line to locate burner head screws and could not locate.plrase contact AIG to inform.sr7729012238; saved tckt"
REFRIGERATOR WHIRLPOOL WRF540CWBM01 ref#7728931785 Cutomer complaint still not cooling : call tech line above ref# recomended to replaced sealed system again and check leak q1nq2n no signature per covid19; ordrng 1 WPW10507886 (compressor) and 1 W11256565 (evaporator) and 1 1mastertechfrancis (1mastertech francis)
REFRIGERATOR JENN-AIR JS42NXFXDE01 "Q1 no Q@ no.No signiature due to covid-19. Freezer lamps are out and filter cap is missing, both temperatures in both sections are normal .at this time; ordrng 2 W11462342 (lamp module)s and 1 W11238395 (cap-filter) and 1 W10830288 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS312SNHB02 Q1 no Q2 no.no signiature due to covid-19. Replaced the evaporator fan motor and restored aiflow through the refrigerator.
WASHER MAYTAG MVWX655DW1 Q1 no Q2 no.No signiature due to covid-19. Error code f5-e1. Replaced the lid latch. tested operation.; used 1 W11307244 (lid laych) from stock
REFRIGERATOR KITCHENAID KRFC302ESS00 Q1 no Q2 no.No signiature due to covid-19. needs right door gasket.; ordrng 1 W10830046 (gasket-fip)
REFRIGERATOR WHIRLPOOL MFC2061HEW chk and test refer cx says refer got warm and now started working again. all test goodq1-no q2-nono sign cv 19
WASHER WHIRLPOOL WTW4855HW1 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found error code f0-e5 off balance load. Tested the washer all functions normal. Recalibrated the washer.
WASHER WHIRLPOOL MVWX655DW1 Customer complaint noisy when spin : run diagnose test no noise checked pulley and bearing all components ok to manufactory specifics unable to verify complaint checked with towels no noise calibrate control board . q1nq2n no signature per covid19
REFRIGERATOR KITCHENAID KRFC704FPS03 S Code: S27311 q1nq2n no signature per cvodi19 ice on evapo cover refrigerator ordeing part for customer; ordrng 1 W11114721 (control) and 1 W11395558 (evaporator cover) and 1 1twomen (1 twomen)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer complaint not sealing : found bad door ordering parts for customer out stock q1nq2n no siganture per covid19; ordrng 1 LW11038910 (door) and 1 LW11038917 (door) and 1 W11130216 (control) and 1 1twomen (1twomen)
DRYER WHIRLPOOL WGD5620HW1 Q1 no Q2 no. no signiature due to covid-19. Checked the dryer found lint screen completely plugged. Tested the dryer in the timed cycle all normal. Bridged sensor and dryer ran longer than 10 minutes.
REFRIGERATOR JENN-AIR JFC2290RTB02 Customer complaint door wont open 90 degrees :Call tech line advise door wont pass 90 degrees reference #7728064664 q1nq2n no signature capture per covid19 policy wear ppe.
REFRIGERATOR WHIRLPOOL WRS588FIHZ pre ID door sealq1nq2n no signatue capture per covid19; ordrng 2 W10355582 (gasket-fip)s
MICROWAVE WHIRLPOOL KMLS311HSS reference #7728060766 call tech line run test for fan all components working as disign replaced control panel for customer all componnets ok to manufactory specifics.q1n q2n no signature per covid19
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 wpf6ypfnl2; replaced door for customer tested all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 helper complete
REFRIGERATOR WHIRLPOOL MFC2061HEW "tech replaced leaking evap and compressor, all test goodq1-no q2-no"
REFRIGERATOR WHIRLPOOL MFC2061HEW "tech found leak in evap, cx want both replaced and would like two extras,q1-no q2- no; ordrng 2 WPB2150504 (drier)s and 2 12002041 (kit,evap)s and 2 W10160407 (compressor)s and 1 2ndtech (2nd tech)"
RANGE JENN-AIR JGS9900BDS replace bad panel run test ok request completed Q1 no Q2 no Q3 no
WASHER WHIRLPOOL WTW4910XQ0 Customer complaint shaking : run diagnose test found bad shoxs replaced them for customer re run calibration test all components tested ok to manufactory specifics. q1nq2n
FREEZER WHIRLPOOL WRB322DMBM00 Customer complaint frozen inside frezeer : found unit full of frost on left side of rf deforsted replaced seal all components ok to manufactory specifis.q1nq2n
RANGE JENN-AIR JGS9900BDS found bad panel unableto start unit need a new panel and control just in case; ordrng 1 WPW10206071 (panel) and 1 WP8507P236-60 (control)
WASHER WHIRLPOOL WTW4910XQ0 Customer complaint shaking out of balance: found bad shoxs ordering part for customer q1nq2n; ordrng 1 W10780048 (suspension)
DRYER WHIRLPOOL WGD8000DW4 Customer complaint steaming: run diagnose test found condesantion at the end of vent hose outsidehouse instruct customer to have vents clean there is water mix with lint inside vent
MICROWAVE KITCHENAID KMHC319ESS helper complete
DISHWASHER JENN-AIR JDB900CWP3 "tech repaired stuck dispenser, all test good"
LAUNDRY CENTER MAYTAG MVWB765FW3 reference#7727135386the washer panel contrl is turning off and glitching again.called techline and they reccomended to use a different outlet they are saying if its on the same with the dryer it make act up electricity noise.
LAUNDRY CENTER MAYTAG MVWB765FW3 f6e3 reference #7727135386cntrl giving the 5 vdc to the panel contrl replaced panel cntrl back on track performes test polarity okay test 51 passed it all
WASHER WHIRLPOOL WTW7040DW1 Customer complaint leaking : run diagnose test found clog drain no water on floor but drain water rising up instru customer to call plumber to get it clean washer tested ok to manufactory spefics
LAUNDRY CENTER MAYTAG MVWB765FW3 checked outlet 118v polarity okay the board is not resposive customer is requesting benny too since they are familiar with him.; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl)
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Checked the refrigerator found evaporator coil not frosting up and is defrosting normally
REFRIGERATOR KITCHENAID KRFC300ESS01 Right door gasket torn estimate declined at this time.
WASHER MAYTAG MHW8630HC0 Replaced the dispenser float assembly and sensor along with the front console. Ran diagnostics test and unit passed.
WASHER MAYTAG MHW8630HC0 Dispenser assembly did not come with the float or sensor. Will order sensor but cannot order float.; ordrng 1 W11316376 (sensor) and 1 part/research (part/research)