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for Carson, CA
Andrew - Carson, CA
Great service, prompt
Idalyne - Carson, CA
Good Service In the End
Daniel - Carson, CA
We had to open a claim twice before our refrigerator was repaired. The repairman didn't have the greatest attitude, and complained that he could not definitively prove the root cause of the problem (the compressor). He closed the first ticket saying my son cancelled the call (which he did not). The second time around the repairman had to deal with me. He whined a lot but ended up ordering and replacing the refrigerator compressor. The refrigerator is now working perfectly and we can trust it to keep food cold / frozen.
Did a good job
Caselyn - Carson, CA
Seems like knows what she's doing
Angel - Carson, CA
Thank you for taking care of us. The tech was very nice and took go care of the problem.thanks again
Sonny - Carson, CA
Very pleasant,great personality and excellent service,knowledgeable as well
Danielle - Carson, CA
Rep was on time and VERY knowledgeable.
Demetris - Carson, CA
Mr.Enrique Martinez gave me excellent customer service!!!
Marci - Carson, CA
Mr. Enrique Martinez is friendly & was very polite to me. He explained everything in detail to me. He answered all my questions clearly. And he eased my concerns. He worked quickly & efficiently. He paid attention to every detail. He took good care of my freezer/refrigerator. And he cleaned up after himself. I also like the way he went over the invoice with me. He was very clear & accurate. He did all the above with a smile! He has a great attitude!! I really do appreciate Mr. Enrique Martinez for his expertise & kindness!!
Great Customer service
Angela - Carson, CA
The technician that came out was very professional. He was courteous and knowledgeable
Joyce - Carson, CA
Luis - Carson, CA
Great service on time
Liborio - Carson, CA
Our service rep was amazing! Very kind and helpful. He was very professional and our washer works great so far!!
Beth - Carson, CA
Technician was very polite and very helpful he was also on time and called me when he said he would, no complaints! Give the guy a raise!!
Randy - Carson, CA
Great service and an awesome guy. Highly recommend!
Very good Service
Ione - Carson, CA
Happy with the service done
DISHWASHER WHIRLPOOL WDTA50SAHW replaced vlave that was constantly letting in water even after opporation
WASHER MAYTAG MVWB835DW4 replaced suspention rods
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Self is slipping off, please mail out shelf, customer will install; ordrng 1 WPW10329866 (frame DS)"
WASHER MAYTAG MVWC200BW0 Checked the washer error code was for a dstuck key. Manually tested the washer and recalibrated the machine also
WASHER MAYTAG MVWB765FC3 "replaced bad water valve for long fill error, ran test working ok.; used 1 W11165546 (WATER VALVE) from stock"
REFRIGERATOR FD KITCHENAID KRFF507ESS01 "Stll not defrosting, replaced main control board and evaporator fan motors with defrost thermistors....."
WASHER WHIRLPOOL WTW5000DW1 replaced main control board
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced the evaporator coil and drier installed a low side valve evacuated and recharged the system
WASHER WHIRLPOOL WFW75HEFW0 Replaced the main control board and pressure switch hose.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Unit was unpluged, customer stated unitr had big block of icde aroundc evaporators, ordering main control board and fan motors with defrost thermistors.; ordrng 1 W10843055 (control elect) and 1 W11033168 (fan motor) and 1 W11032800 (fan motor)"
WASHER MAYTAG MVWC200BW0 "Customer complaint not working : found error codes for out of balance , level unit calibrate control board info customer of out of balance load washer tested ok to manufactory speicfics."
LAUNDRY CENTER WHIRLPOOL WTW5200VQ replaced bad water valve causing the unit not to dispense any hot water.
WASHER WHIRLPOOL n/a Customer complaint shaking: found bad shox replaced them run diagnose test washer tested ok to mnaufactory specifics.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Replaced pantryh door that was defective, no electricity to check unit, customer said it was worlking fine...."
WASHER MAYTAG MVWB835DW0 replaced wash plate
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Customer complain of bad odor, checked machine compartment and evaporator area, unable to verify bad odor....called tech line #7724074772"
WASHER MAYTAG MVWB835DW4 needs new suspension; ordrng 1 W11130356 (suspension)
REFRIGERATOR WHIRLPOOL WRT518SZFM00 sealed system problem possible leak or bad compressor; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)
REFRIGERATOR KITCHENAID KBRC36FKS00 EVAPORATOR FAN MOTOR WAS REPLACED AND THE SPLICE ON THE BLUE WIRE DID NOT MAKE CONTACT. RECONNECTED ALL FAN MOTOR WIRES. EVAPORATOR FAN MOTOR IS NOW RUNNING. THE MAIN CONTROL IS NO LONGER AVAILABLE
WASHER MAYTAG MVWC200BW0 "replaced weak suspension rods, ran test working ok."
WASHER MAYTAG MVWX655DW1 "ran test no errors unit working ok. found broken softner dispenser chip stim causing no siphon mfg defect, direct ordered part cust will install part.; ordrng 1 W11127356 (drawer ds)"
DRYER WHIRLPOOL WGD75HEFW0 "replaced main cntrl & ui boards, ran test working ok."
RANGE WHIRLPOOL WGG745SOFS02 replaced the membrane switch burner grates to be mailed out
WASHER WHIRLPOOL WFW75HEFW0 "replaced bad drain pump causing pressure error, advised cust on amount of detergent to use on loads, ran test working ok.; used 1 WPW10605427 (PUMP-WATER) from stock"
REFRIGERATOR FD KITCHENAID KBFS25EVMS00 "Unit have been working fine at time of arrival, customer reported unit stops freezing at times, replaced the compressor...."
DRYER MAYTAG MGDB850YW0 replaced thermo cut off
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 "Replaced the evaporator fan motor, customer reported it was making noise but Icould not fine any...."
DRYER WHIRLPOOL WGD9200SQ vent was kinked unkinked vent and advised cx on time dry cycle.
DRYER WHIRLPOOL WGD5000DW3 "found very low gas pressure comming thru cust gas supply line causing long dry issue, advised cust to cal gas company to fix issue."
MICROWAVE OTR WHIRLPOOL WMH53520CS2 replaced bad door switches and removed rack that was casuing arching
WASHER MAYTAG MVWC200BW0 "found weak suspension rods, causing shacking & wet clothes at end of cycle, needs new rods.; ordrng 1 W10780045 (suspension)"
REFRIGERATOR FD KITCHENAID KBFS25EVMS00 "Unit stops cooling intermittently, ordering compredsssor for the 31st, using auto KIMQCOOMPL1; ordrng 1 W10160407 (compressor)"
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 replaced water filter customer provided
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 fill tube was frozen defrosted ice maker got water
DRYER WHIRLPOOL WGD75HEFW0 found no power on unit 120v to main cntrl but does not turn on; ordrng 1 W10875486 (cntrl-elec) and 1 W10919207 (panel-cntl)
WASHER MAYTAG MVWB765FC3 "unable to ferify complaint of noise issue, advised cust unit makes noise when changing gears form wash to spin is normal. ran test working ok."
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 replaced dampner and tested for correct operation on test 9. dampner opens and closes ok
DRYER MAYTAG MGD3500FW0 drum not turning. replaced worn idler pulley and belt. tested for correct operation of drum. heating ok; used 1 4392067 (REPAI KIT) from stock
DRYER MAYTAG MGDB725BW0 replaced the grille out parts
WASHER MAYTAG MVWB765FW0 explained liquid there hearing is in the self balancing ring