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for Marina Del Rey, CA
Kevin - Marina del Rey, CA
Brian did a great job
Danny - Marina del Rey, CA
Fast and friendly
Carolyn - Marina del Rey, CA
Couldn't be happier.
Best repair EVER
Steve - Marina del Rey, CA
The guys were great...RJ figured out the problem with the ice maker...and he and Edi did a perfect install job on the new freezer door! Works great agai!
Thanks for the great fix!
Steve - Marina del Rey, CA
These guys were great... not only did they fix the problem, broken wiring harness, but they made sure it wouldn’t happen again when they installed the new freezer door!
Edi did a great job on his call. He ordered the part needed before he came
Eric - Marina del Rey, CA
The service was completed in under 30 minutes
Kellie - Marina del Rey, CA
estimate for washer repair
Hugh - Marina del Rey, CA
Ray was very courteous, patient, and educated us on the ins and outs of the washer. He spent some time trying to repair the issue without having to order a part and come back. But he demonstrated to us transparently that the device had to be replaced. But the cost to do so was too expensive compared to buying a new washer.
Denis - Marina del Rey, CA
Scott - Marina del Rey, CA
Edi did a great job fixing our washing machine. He was punctual, friendly and worked hard to make things right.
Susan - Marina del Rey, CA
Jesse was great as was the master tech that he brought with him to unlock the oven. I hope I can get one or both techs id I should ever need service again. They were courteous and efficient.
Edi is great!
Melissa - Marina del Rey, CA
Edi fixed our washer quickly and cleaned up too! Thank you.
Kitchen Aid Fridge
Dulce - Marina del Rey, CA
Great people and good service
Edi - Paradise Appliance
David - Marina del Rey, CA
Edi was able to fix our add cleaning problem. Made sure everything else with our ice maker was working properly.
Eliane - Marina del Rey, CA
ray was fabulous, smattered, and super helpful--he saved me from buying a new dishwasher. Great trouble shooter.
Hugo - Marina del Rey, CA
Robyn - Marina del Rey, CA
The technician was great but when he told us that the problem is with the refrigerator as manufactured. The damper lets too much frozen air into the refrigerator. We are not happy that this is not fixable! Maytag needs to figure this out!
Bill - Marina del Rey, CA
Lynn - Marina del Rey, CA
Immediately diagnosed the problem.
Extremely poor communication
Livio - Marina del Rey, CA
A tech came to assess my oven on 1/25 and the part was replaced only on 3/27. I never received any call/email from Paradise to follow up on the unacceptable lead time. I had to call every week and every time the answer was: "the part is in back order but we'll receive it next week and we'll install it immediately". Not only it took 2 months but more parts than needed were ordered and if i didn't ask i would have payed an higher bill to replace parts that were not needed. The Tech even didn't have a termomether to check if the oven reaches the right temperature...
Rika - Marina del Rey, CA
Gail - Marina del Rey, CA
Teresa - Marina del Rey, CA
Ray was excellent. He is a perfectionist and shows in his work. I was so empresses with his patience.
Teresa - Marina del Rey, CA
Eric - Marina del Rey, CA
Service professional came on time and fixed problem quickly and efficiently
Deborah - Marina del Rey, CA
Quick Fix on a Whirlpool warrantied item. No hassles.
Greg - Marina del Rey, CA
Very assuring to the client that the problem with refrigerator was solved in one service visit. Excellent service.
Very good service
DS - Marina del Rey, CA
Very good service. Technician was very knowledgeable.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Customer complaint over freezing : run diagnose test found frost inside frezeer close to door defrosted fix door seal for humidity door close correctly all componets ok to manufactory specifics.q1nq2n no signature per covid19.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Customer complaint not light: replaced light customer had all components ok q1nq2n no signature per covid19
ICE MAKER KITCHENAID KUIC15PHZS0 Customer complaint not making ice: replace ice bin was broken leaking causing thin ice reference7728155128 info customer wait 24 hrs to make ice q1nq2n no signature covid19
DRYER WHIRLPOOL WHD5090GW0 "chk test dryer put in test mode and all test good, ran with load and all test good.q1-no q2-nono sign due to cv 19"
REFRIGERATOR KITCHENAID KRFC704FPS01 need to order these parts edxplaining to customer that the door takesa while so i cantr give a return date .; ordrng 1 W10849509 (door) and 1 W11371720 (cover) and 1 W11179355 (spring) and 1 W11243377 (stop)
MICROWAVE WHIRLPOOL WMH31017HS2 helper complete q1nq2n no signature per covid19
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 replace all parts run test ok request completed Q1no Q2no nosign covid 19
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 replace switch and damper test okrequest completed Q1no Q2no nosign covid19
REFRIGERATOR JENN-AIR JFC2290VEM8 "replaced faughty damper, all teest good/q1-no q2-no no signature due to cv 19"
REFRIGERATOR KITCHENAID KRFC704FPS01 will need the water valve on the next visit rescheduling myself.q1.noq2.nono signature due to covd19; ordrng 1 W11194380 (dual water valve) and 1 2ndman (2ndman)
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 found ice on evap not cooling refrigerator remove all ice steam clean clogged drain ok request completed Q1no Q2no no sing
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 found icemaker not going in to harvest cycle run test works ok found door switch stuck remove install back in place test ok request completed
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 found frost on by the door remove all ice steam evap test ok request completed Q1no Q2no no signcovid 19
OVEN WHIRLPOOL WEG515S0FS2 found ignitor not sensing the plame remove repair ignitor in better place test oven reaching temperature and keeping the flame ok test ok request completed Q1 no Q2no no sign covid 19
REFRIGERATOR JENN-AIR JFC2290VEM8 "tech found faughty damper assym, q1-no q2-nono signature due to cv 19; ordrng 1 WPW10594329 (control) and 1 WPW10116216 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRT311FZDB01 defrost all ice raise refrigerator door silicone test ok request completed Q1no Q2no no sign covid 19
ICE MAKER KITCHENAID KUIC15PHZS0 unit needs new sensor and harness termistor; ordrng 1 WPW10485962 (sensor) and 1 W11123917 (harness)
REFRIGERATOR KITCHENAID KRFC704FPS01 autho#KQS8VQSFPL2 borken parts ordering for customer q1nq2n no signatuer per covid19.; ordrng 1 w11222983 (trim) and 1 11442053 (panel) and 1 w11371720 (cover) and 1 1twomen (1 two men)
DISHWASHER WHIRLPOOL WDT970SAHZ0 "tech chk dishwasher and found that dishes were coming out gritty, called tech line and says due to filter. dishwasher has no codes and all test goodq1-no q2-nono signature due to cv 197728066338"
ICE MAKER KITCHENAID KUIC15PHZS0 Customer complaint not making ice : replaced pump sensors run test compresor goes on pump working wait 24hrs to make ice q1nq2n no signature capture per covid19
REFRIGERATOR KITCHENAID KRFC704FPS01 helped eddie asisted.q1.noq2.nono signature due to covid19
REFRIGERATOR KITCHENAID KRFC704FPS01 Customer complaint not makin ice : order new door replaced for customer all componets ok to manufactory specific. q1nq2n no signature capture per covid19.
DRYER WHIRLPOOL LSE7804ACE "Customer complaint not running : found bad motor , wheel and belt replaced part for customer tested dryer ok to manufactory specifics. q1nq2n no signature capture per covid19."
DRYER WHIRLPOOL MDG4000BWW Customer complaint stainning cloth noisy: found bad seals and tumbler shows as discontinued call customer insurance they will contact customer with next step q1nq2n no signature capture covid19 wear ppe
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Customer complait frost inside frezeer ; run diagnose test found unit not defrosting replaced part for customer re run test all components ok to manufactory specifics. q1nq2n no signature per policy covid19 wear PPE. costco purchase took pics.
DISHWASHER MAYTAG MDB8959SKZ0 Customer complaint f8e4 : run diagnose test for code all components tested ok to manufactory specifics. q1nq2n no signature capture per policy covid 19 wear ppe.
WASHER WHIRLPOOL WFW5090JW0 helper done
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Costco purchase took pics of receive : found frost behind frezeer fan not working ordering part for cusotmer q1nq2n; ordrng 1 WPW10464673 (motor-evap) and 1 WPW10383615 (thermsistor) and 1 W11035836 (control)
WASHER WHIRLPOOL WTW5000DW3 Customer complaint leaks: run diagnoset test checked hose and pipes fix fix line to hose re tested and calibrate control all components ok to manufactory specifics. q1nq2n non siganture capture per policy covid19
OVEN KITCHENAID KODE500ESS01 checked unit run diagnose test all componets ok to manufactory specifics. q1nq2n
REFRIGERATOR KITCHENAID KSSC36QTS05 Customer complaint replacing of filter and light flikering : run diagnose test foudn bad filter adjsuted lights were illuminating checked temps all components ok to manufactory specifics.q1n q2n
ICE MACHINE KITCHENAID KUIC15PHZS0 pre id see previous job 170643 ordering part for customer q1nq2n; ordrng 1 1901A (pump) and 1 WPW10489122 (pump) and 1 w11034363 (control) and 1 WPW10485962 (sensor)
REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer complaint not making ice even after another company replaced ice maker: call tech line found broken wires inside door needing part W10367517 show is discontinued . q1nq2n no signature capture per policy covid19
OVEN KITCHENAID KODC304EWH00 "replaced faughty control and thrmst-fix. all test good.q1-no q2-no cx compl that heat from vent has caused discolor, tech call w/p and not covered"
DISHWASHER WHIRLPOOL WDT970SAHZ0 "tech chk dishwasher and found suds coming over lip of dishwasher, had cx remove sud all test goodq1-no q2-no"
OVEN KITCHENAID KODC304EWH00 "tech check oven , and found upper oven not heatingfkq5F000NL2q1-no q2-no; ordrng 1 2ndtech (2nd tech) and 1 W11165152 (thrmst-fix)"
DRYER WHIRLPOOL WHD5090GW0 "tech replaced faughty control on stack , all test good.2x laborq1-no q2-nowq3l3q3nl2"
DISHWASHER WHIRLPOOL WDT970SAHZ0 tech chk and dw and did not see leak but will ord and come back will call hour before arrivedq1-no q2-no; ordrng 1 W10861000 (detergent dispenser) and 1 W10300924V (door seal)
ICE MAKER KITCHENAID KUIC15PHZS0 "tech arrived and found parts ordered but on back order, cx will call to reschq1-no q2-no"
DISHWASHER KITCHENAID KDTE104ESS1 Customer complaint not drainning : found bad water pump replaced it for customer re run test all components ok to manufactory specifics q1nq2n