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for La Mirada, CA
Darrell - La Mirada, CA
Ramon is the Best!!
Thomas - La Mirada, CA
Ramon has worked incredibly hard and he is the reason that I am giving a testimonial regarding my service. I am upset enough that my less than three year old $2,500 KitchenAide double oven needed any kind of repair, but Ramon was awesome and worked diligently to minimize my repair expense. He communicated everything in a caring and detailed manner, and was very prompt and arrived when he said he would. He really took care of things, and now I just have to contact KitchenAide and give them a piece of my mind. I am back in business, as I love to cook, and all the thanks goes to Ramon.
Very friendly and knowledgeable tech
Robert - La Mirada, CA
Vijay - La Mirada, CA
He tried to fix the hood but was not able to do so.He tried his best but the part did not work,
Art - La Mirada, CA
The service technician not only called when he was in route, but he kept me informed, service was great, was knowledgeable and professional. My unit is running with no issues so far. I must say his experience of troubleshooting should be shared within the company to have great technicians across the board.
Robin work was acceptable
Robin - La Mirada, CA
Problem was diagnosed but part wasn’t available for 3 hours
Josee - La Mirada, CA
Ray - La Mirada, CA
Larry was great. Maytag no so much. They instructed me to have a tech out to diagnose the problem. Then they denied all responsibility. Larry clearly stated and wrote. "Not fully painted on edge of cabinet. Causing rust. Maytag said one year warranty and they will not help me. Any suggestions? I would appreciate some feed back from you. HELP!!!
Jonathan - La Mirada, CA
Service call went well only one problem they didn't put the oven flush with the cabinet
Steve - La Mirada, CA
Oven not mounted flush with the cabinet
Jose - La Mirada, CA
Annette - La Mirada, CA
Awesome professional experience, quick and fast. This is how I like things done!
Service great. Bit pricey but the technician did give discount
Howard - La Mirada, CA
Technician was fast and experienced he diagnosed and fixed the problem with in 30 mins
Redwald - La Mirada, CA
Great service and repairman.
Patricia - La Mirada, CA
Ramon was a friendly and warm individual...he was very helpful and willing to do whatever it took to get the job done. Good employee to have to represent your company. Very satisfied customer.
Pam - La Mirada, CA
Our tech was on time and friendly. He had the repair done in no time and demonstrated that it worked correctly. The part was under warranty so there was no charge for the service. ☺
Great Service. Prompt response.
Kim - La Mirada, CA
Larry was great! Professional, courteous, on time, and a pleasure to have in our home. We are very grateful for the great service.
Tom - La Mirada, CA
Larry has been to our house twice,2 separate issues, and has been extremely helpful. I would highly recommend for his professional and friendly service.
MICROWAVE WHIRLPOOL WOC95EC0AS04 blower wheel missing on fan motor. replaced motor assembly and tested for correct operation.
MICROWAVE WHIRLPOOL WOC95EC0AS04 helping LG training job been completed now its ok
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 cleared frozen ice from ice maker line.ran harvest test and fill test.working ok. called into tech line.
WASHER MAYTAG MVWC416FW0 "washer start & stops with lid lock light flashing on & off over & over, also gearcase drive pulley rubbing against cover, loose gearcase shaft, need parts replaced.; ordrng 1 W11307244 (latch) and 1 W11035747 (gearcase) and 1 W11125011 (main cntrl)"
MICROWAVE WHIRLPOOL WOC95EC0AS04 intermittent heating.; ordrng 1 W11097386 (board) and 1 ovendolly (oven dolly) and 1 mastertech (master tech) and 1 WPW10412514 (board) and 1 W11233913 (sensor) and 1 W11098747 (magnetron) and 1 W10838964 (motor-fan) and 1 W11033422 (interlock) and 1 W10217711 (inverter)
WASHER WHIRLPOOL WTW4816FW2 "found faulty main cntrl board unit sometimes will not start cycle, replaced main cntlr board, recalibrated in diagnostics, workiing ok. this is not same issue as previous visits."
REFRIGERATOR WHIRLPOOL WRF535SMBM00 replaced and fitted gaskets . checked for proper fit.
WASHER WHIRLPOOL WTW5500XW0 bad gearcase bearings
REFRIGERATOR WHIRLPOOL WRF535SMBM00 ripped door seals; ordrng 2 W10830162 (gasket-fip)s
WASHER MAYTAG MVWB835DW3 "cust not satified with washer performance, called tech line for cust use & care tips, advised cust on loading & amount of soap usage ran thru test & diagnostics working ok. sr#7724849846"
COOKTOP WHIRLPOOL KODC304EBL00 replaced main and panel tested working good
WASHER WHIRLPOOL WTW5000DW2 "found start button stuck inside console not allowing cust to start unit, made adjustment to button to work properly, ran thru dianostics working ok. this is a different issues from first visit."
ICEMAKER KITCHENAID n/a drain pump not giving power to inside and no pumping out.-ordered; ordrng 1 W10825875 (drain pump)
COOKTOP WHIRLPOOL n/a x needs membrane and main control s code part per jermey; ordrng 1 W10694995 (swtch-memb) and 1 WPW10721210 (cntr elect) and 1 WPW10752316 (cntrl elect)
MICROWAVE WHIRLPOOL WOC95EC0AS04 same issue as 5 months ago. replaced inverter board and mag. tested for correct count down and for heat.
MICROWAVE WHIRLPOOL WOC95EC0AS04 no heating. .. when running from 30 sec it wills stop at 8 sec and turn table also stops.; ordrng 1 W11098747 (magnetron) and 1 W10217711 (inverter) and 1 ovendolly (oven dolly) and 2 W11033422 (interlock)s and 1 WPW10017410 (fuse)
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 i was helper
WASHER WHIRLPOOL WTW5000DW2 "replaced faulty main cntrl boad. will not start, ran thru test & recalibration, working ok.; used 1 W11116590 (main cntrl board) from stock"
HOOD KITCHENAID KWCU265HSS1 both new switches turn the light on only when fan is running at high speed. put original switch back in .left like it was (light on all the time due to slide switch is broken)
WASHER ADMIRAL MVWB835DW4 "f3-e1,,f7-e9,,f0-e5,,,f8-e3,, unable to blow through air dome. cleared air dome and recaibrated . cycle tested for correct operation"
REFRIGERATOR WHIRLPOOL WRT519SZDW02 PLastic cap on top of the door not drilled on opposite side for hadle reversal. Drilled the plastic cap to permit handle install.
REFRIGERATOR KITCHENAID KRMF706ESS01 refrigerator section evap coil iced freezer door not closing fully on left top corner. customer to pay for broken parts; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support) and 1 W11095091 (bin-freezr) and 1 W11131390 (bracket) and 1 W10407216 (gasket-fip)
HOOD KITCHENAID KWCU265HSS1 replaced board. light only comes on when fan is running on high; ordrng 1 WPW10368686 (board-cntr) and 1 W10355168 (control motor)
REFRIGERATOR KITCHENAID KSCS25FTMS02 compreesor or fan not running. bad main control; ordrng 1 W10823803 (cntrl-elec)
COOKTOP WHIRLPOOL CGC2536ADB switches burned under top burner screws rusted will need all orifice bases and burner heads estimate 773.37 to repair declined at this time.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 water line for ice maker frozen. cleared and tested for ice maker fill.
WASHER WHIRLPOOL WTW7000DW5 replaced inlet valve and tested for hot and cold water flow. recalibrated. washer working ok
WASHER WHIRLPOOL WTW7500GW2 "f3-e2,,,f8-e1,,,f0-e3,,,f0-e4,,,no hot or cold water . bad inlet valve.; ordrng 1 W11165546 (inlet valve)"
RANGE WHIRLPOOL KGRC707LWH0 replaced ignitor and tested for correct lighting of flame; used 1 12400035 (IGNITER KIT) from stock
REFRIGERATOR WHIRLPOOL GI6FARXXY04 ".no charge, same complaint as previous visit. unit was freezing produce in fresh food side of fridge. found on the left fridge door was not having a complete seal with icemaker. heated up gasket to get a complete seal. also advised customer not to put food next to vent in the back left of fridge."
REFRIGERATOR KITCHENAID KRFF507ESS00 door were mullium goes is bow in and bend the mullium hinge to open and close
OVEN KITCHENAID KODE507ESS01 "customer complaint is that oven was not pushed all the way in to wall. oven is flush with cabinet, cosmetic tab sticks out on very botton, this is normal. reseated oven, good to go"
REFRIGERATOR MAYTAG M1TXEGMYQ00 "estimate given for compressor,/freon leak customer declinded"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 needs to ice container. broken plastic by chopping blades.; ordrng 1 W11185686ds (ice container)
DISHWASHER KITCHENAID KUDL03ITSS3 "replaced broken wash arm assy, ran test working. cust paid service fee from first visit only charged parts & labor."
REFRIGERATOR WHIRLPOOL WRF990SLAM00 put fridge into test mode everything checks normal. temp reading 8 degrees in freezer and 37 degrees in the fride. all checks normal
LAUNDRY CENTER MAYTAG WTW5000DW2 "customer education, customers complaint is that washer is not filling up with water under eco mode. explained to customer not to use under normal cycle."
WASHER MAYTAG MVWC425BW0 "replaced load noisey gearcase in spin mode, ran test working ok."
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "compressor kind if noisy female don't like it -ordered, WITCI00EPL1; ordrng 1 W10832994 (compressor) and 1 W10913906 (coupler)"
WASHER MAYTAG MVWC416FW1 Checked the washer the only error code was an fo e2 oversuds. Performed manual test washer agitates and spins in both speeds. drain pump is normal. Recalibrated the machine and performed auto test washer passsed.