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for Anaheim, CA
Greg - Anaheim, CA
Tech showed up on time Wen. Photo was taken of my purchase receipt. Problem discussed with tech. Tech used a key from his key chain to press the door switch micro switch and said the problem is fixed. Said if I have any more problem call him direct. He gave me his card. Seemed like a nice enough guy. Called him back Fri. told him problem still is same. Tech told me he would reschedule me. No call to reschedule was returned. Called him on Mon. he said "who from where"? Oh yea. what's the problem? I told him same problem and he never gave me a return call to reschedule. he said let me check my schedule and I'll call you by the end of the day. Never got that call either. Today Tue. '6 days' after tech arrived. I call the office to ask about my appointment. No appointment set. New appointment was now set by office for Friday. Will send new tech. Hope to get the microwave fixed for real this time. Not real happy being put on ignore.
Very nice thank you
Kris - Anaheim, CA
Carol - Anaheim, CA
Fp - Anaheim, CA
Nicole - Anaheim, CA
Refrigerstor Ice Maker Repair
Jim - Anaheim, CA
The service technician was very knowledgeable and a pleasure to deal with (once he arrived). He diagnosed the problem very quickly and offered a quick and inexpensive "fix". I would suggest that if the 3-hour scheduled service window is not able to be met, then call the customer to alert us of the delay. (I had to call the office approximately one hour after the end of the service window to see if the technician was still planning to come, and was advised it would be another hour.)
Chi - Anaheim, CA
Yi - Anaheim, CA
Zenaida - Anaheim, CA
It was horrible. He just came in so rude. Didn't even take the time to look at the washer. He said it was the soap that we were using because it didn't have HE on. When it did. I use tide. And dreft for my baby clothes. He just walked out. Didn't even say anything. I followed him and asked and he said it was the soap. Machine still does the same thing leaves my clothes soaked in water. He claim that it was impossible. That there wasn't any error. I don't even know why they got such unprofessional person working for your company. I will call again. Hope they sent me a different technician.
Great service, fast respond, reliable, friendly.
Tommy - Anaheim, CA
washing machine repair
Diana - Anaheim, CA
Oriale was very professional and personable. Did an excellent job.
Washing machine repair
Diana - Anaheim, CA
Oriale was very professional and personable. He explained what work he was doing and what happened. Very nice guy.
Bill - Anaheim, CA
Sarkis was fantastic. He was responsible and reliable.
Wendy - Anaheim, CA
Immediately recognized the problem and fixed it, as well as tightened another loose handle without asking.
Competent Service Company!
George - Anaheim, CA
Sharron - Anaheim, CA
Professional Service, courteous and knowledgeable.
The response time was terrific !! The correction on the dishwasher was made. It was not the machine it was a plastic piece probably off a cup that lo
Bob - Anaheim, CA
I am on vacation and don’t have the serviceman’s name’ but he was prompt, cleared the problem and left shortly afterwards He has an A plus personality and is an asset to your company.
Pleasant and quick service
Connie - Anaheim, CA
Victor was prompt, and knew exactly what to do to fix the issue with my refrigerator. He was courteous, friendly, and knew what he was doing. Thanks, Victor!
Jimmy - Anaheim, CA
Kenneth - Anaheim, CA
Since appliance wasn't repairable, technician instructed us on what would happen next with our contract. Contact was made within a few days and a refund is forthcoming.
Luz - Anaheim, CA
There had to be two service calls since the first one was not done in person very unprofessional
Eva - Anaheim, CA
Alejandro - Anaheim, CA
Ramon was very helpful and explained what the problem was and how to prevent it in the future.
Best Tech Ramon
Nancy - Anaheim, CA
My tech gave me 100% satisfaction. He was kind enough to take the time to explain everything that went wrong with my washer and dryer!!!
Calvin - Anaheim, CA
The service provided by Sarkis was highly professional and very knowledgeable with the may tag dryer. He attacked the problem to resolve it to the customers satisfaction. I highly recommend him for any repair request.
Philip - Anaheim, CA
Samuel - Anaheim, CA
Delivered on Performance
Jesse - Anaheim, CA
The tech came to the property on time, as promised they called 30mins before and delivered on performance and very professional. Thank you!
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "q1 no q2 noper female it freezes by corner under the dumper i explained to female is cause the containers that wer heating the air flow, to leave that space at corner. i didn't get signature cause covi-19"
REFRIGERATOR WHIRLPOOL WSF26C2EXW01 water suply was kiged water caming too slow
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Q1Q2 NO unit had bad damper motor replaced from t/s all tested fine no frutehr issues; used 1 W11164593 (
DRYER AMANA NGD4655EW2 ordering motor and burner needs motor assembly; ordrng 1 279827 (motor) and 1 W10823508 (burner) and 1 WP694089 (blower)
REFRIGERATOR WHIRLPOOL WRF757SDEM01 q1 no q2 no no sig c19 unit has 2yr watanty from costco frost bilt up inst cust clean and remuve ice and make sure freezer d
REFRIGERATOR WHIRLPOOL WRS321SDHW02 auth#wp16bpiapl1 hoor hndle was loos and adj air damper
DISHWASHER KITCHENAID KUDE70FXSS3 diffren issu installed motor pump ckd working ok q1 n0 q2 no
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 water reservoir was frozen not allowing water to dispense defrost cks working ok
DRYER WHIRLPOOL WGD4815EW2 dryer gas customer was 220 v only no gas customer going to retern
WASHER WHIRLPOOL WTW4816FW2 cold water valve connection was lose reconnect ckd ok q1 no q2 no no signature
WASHER MAYTAG MVW6230HW0 q1q2 no ran diag no error ocdes theres clacking noises from agitator shifter from wash to spin transition thats normal and the other noise is agitator from left to right thats normal if they dont like it they can reach out to store to see furtehr options but unit is working to manufacture specs
REFRIGERATOR WHIRLPOOL WRT112CZJW00 no frost at all need compressor and evap. needs dennnis with ring kit.; ordrng 1 W11368877 (evap.) and 1 W11370574 (compressor) and 1 w10913906 (access valve)
DISHWASHER KITCHENAID KUDE70FXSS3 found leack from motor pump; ordrng 1 WPW10328226 (motor pamp)
RANGE WHIRLPOOL WEC310S0FW3 installed panl ckd working ok
WASHER WHIRLPOOL WTW7000DW3 cx had unbalanced error cx not happy with normal sound in washer
REFRIGERATOR WHIRLPOOL WRS315SNHM01 display wired was disconnect re connection ckd working ok
WASHER WHIRLPOOL WFW560CHW0 replaced latch and tested working good
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 adj freezer fan nois stop ckd ok
WASHER MAYTAG MVWX655DW1 found oil leaking from gearcase & noisey motor drive also cntrl board is faulty sometimes not starting cust declined est
WASHER WHIRLPOOL WFW5620HW0 drain pump was noisy when pumping water out re-set no more unusual noises.
RANGE WHIRLPOOL WEC310S0FW3 f2 e1 orderd vntrl-elec; ordrng 1 W10894095 (CNTRL-ELEC)
MICROWAVE WHIRLPOOL WOC54EC0HS01 installed panl ckd working ok next time if need main board cust going to have access to install board power cord to short to pull out auth#wp71m00nl2
DISHWASHER KITCHENAID KUDE70FXSS3 wood floor alredy damage from previous water leak water was leaking from door sill was off reinstall ckd ok test it there is no more leak
OVEN KITCHENAID KEMS378SBL04 unit need bake abd broil elements replaced and tested and also replaced sensors all tested fine afterwards called in for autho kp8g100xpl2
DRYER MAYTAG MGDC465HW0 issue with handle broke off replaced from t/s; used 1 W10861225 (handle) from stock
WASHER MAYTAG MVWC565FW2 unit needed new lid swicth replaced from t/s all tested fine; used 1 W11307244 (latch) from stock
WASHER MAYTAG MVWC565FW2 cx had loose agitator tighten and recalibrated and tested working good
REFRIGERATOR WHIRLPOOL WRS311SDHM02 replaced ic bin working good
WASHER MAYTAG MVWX655DW1 replaced all parst with quan tested unit see his notes for details and autho
RANGE KITCHENAID KSGG700ESS1 only one or some of the burners are lighting R F igniter wier was gisconnected reconnect checked working ok
MICROWAVE WHIRLPOOL WOC54EC0HS01 safety issue; oven is not turning off. ordeing panl & cntrl- clec auth#wp71m00nl2; ordrng 1 W11261167 (CNTRL-ELEC) and 1 W11297728 (panl)
WASHER WHIRLPOOL WFW560CHW0 cx needs latch; ordrng 1 W11316250 (latch)
MICROWAVE WHIRLPOOL AMV2307PFS cx had flickering light reset switches and tested several times working good
WASHER WHIRLPOOL MVWX655DW1 "F7E6 – MOTOR FAULT, F5E2 – LID LOCK FAULT; used 1 W10913953 ("
REFRIGERATOR WHIRLPOOL WRS311SDHM02 cx needds ice container; ordrng 1 WPW10558424 (ice-contnr)
DISHWASHER KITCHENAID KDTM384ESS2 replaced part and tested unit no further issues all tested ok
OVEN KITCHENAID KEMS378SBL04 f3e0unit needs bake and broil elemnts and senosr ordeirng parst setting up asap appt ffor thursday; ordrng 1 WP9760774 (broil) and 1 WPW10207398 (bake) and 1 W10871220 (sensor) and 1 dolly (dolly) and 1 WPW10131825 (sensor)
REFRIGERATOR KITCHENAID KRFC704FPS00 replaced all parst from teh service pointer please use autho for 2x labor to cover parst and labor S27311
DISHWASHER KITCHENAID KUDT03FTSS3 replaced parst with s code tested unit no furtehr issues paid via cash for balance.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 cx needs ice maker and control board cx does not wish to proceed