Where We Service

Paradise Appliance Rated 4.6 out of 5 stars based on 4827 customer reviews

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Mitch R
04/26/2024
We’ve had them come out twice in the past few years. Always friendly, fast, and know what they’re doing. They showed up on time, and even pre ordered the parts to fix it in one visit.
Overall Experience
Steph G.
04/15/2024
I saw the many varied reviews and I have to ask myself if these were actual warranty issues or if these were customer issues and depending on what the issue was if that was related to the customer service. I had a KitchenAid dishwasher under warranty that needed service Connor reached out to us by email and phone. He arrived on time with all of his tools etc and troubleshoot the problem. It seemed we had some type of pump/drain issue and one other issue. But again because we are under warranty he seem to be able to get the parts and return quicker than some of the reviews. I read so that's why I'm not sure if warranty work takes over general customer request. He was not able to fix it on the first day because he was waiting for some parts but returned two days later and called us to tell us he was coming in available earlier if that would work which it did. He was careful removing the dishwasher and handled it with care along with the floor and counter area around him. He worked very clean and wiped up after himself. Connor explained what was going on and what he was doing and that everything should work well. If we had any issues to reach out to him afterwards. There was no out-of-pocket cost for me which I felt was a good value because I was afraid that I would have to replace the KitchenAid dishwasher from 2019. We did not choose this provider, it was chosen for us from KitchenAid.
Overall Experience
Eileen L.
04/13/2024
I was referred to Paradise Appliance Service for repair of my Maytag washing machine by Whirlpool. Mr. Salvador Lopez provided diagnostic work and got it working properly in short order. Yea! No more trips to the laundromat. Bonus: Mr. Lopez showed us how to properly set our oven clock. I was pleased with his service and just the fact that he's a nice guy. Will use him again.
Overall Experience
Samantha R.
04/05/2024
I'm shocked at the reviews. Our Maytag dryer has an extended warranty and the felt came out of the back of the drum after 4 1/2 years of use. D.R I believe is who was sent out. What a nice man. He was able to service our dryer and now I'm back in business. Super happy that it was fixed so quickly and happy I bought the extended warranty.
Overall Experience
Shiro Liu
04/02/2024
got them right on time for my repair even through have to wait for parts but the tech is very professional and answered a lot of my questions
Overall Experience