Shawn

Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint not making ice. Disconnected IM and then reconnected IM started running cycle but kept on running cycle over and over without calling for water. Need IM order and resch. Total Cust paid today. Once repair completed remaining to be paid.; ordrng 1 W10882923 (Icemaker)

Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint making noise. Found idler pulley wheel causing noise. Installed new all functions tested good no more noise well on site.; used 1 279640 (Pulley-idr) from stock

Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint delicates and permanent press not working. Found timer getting stuck. Order new and resch. Total Cust paid once repair complete remaining will be paid.; ordrng 1 WP22003362 (Timer)

Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint not working. Found UI not responsive except the lock button. Need UI. Cust will call trade team and see if can get a policy adjustment. Cust paid today.

Different issue. Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint freezer IM not making ice. Found IM shorted need new order and resch.; ordrng 1 W10886931 (Icemaker)