We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Hermosa Beach, CA 90254
Christian
Job Details:
11/15/2021
"Consumer states unit is leaking. Tested and found leak to be coming from sump assembly. Gave cx a quote and it was accepted, replaced sump and tested. unit now working fine. no sign due to covid19 q1n q2n"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Anaheim, CA 92804
Javier
Job Details:
11/15/2021
"found bad thermistor on fresh food section, will need to order new thermistor also will melt all the ice within unit upon return, solid block of ice is covering fresh food evap; ordrng 1 W11087438 (motor-evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near La Mirada, CA 90638
Javier
Job Details:
11/15/2021
will need to order damper also new sensor same issue fo unit is that it keeps freezeing vegetables; ordrng 1 W11040893 (sensor) and 1 W11050016 (dampert)
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Long Beach, CA 90808
Chris
Job Details:
11/15/2021
Doors locked I will need to replace control so I can open the door and get the serial number you know how to DN air code which relates to a bad control board; ordrng 1 W11574590 (Cntrl)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Compton, CA 90221
Larry
Job Details:
11/15/2021
q1q2no--no sign covid-19---customer says it was leaking from side of dispenser handle; ordrng 1 W11524105 (dispenser) and 1 W11316604 (hose)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Redondo Beach, CA 90278
Jonathan
Job Details:
11/15/2021
q1 n0q2 nono signiture required due to covid-19 CALLED AIG TO GET APPROVAL CX NEEDS GEARCASE SPLUTCH AND BELT AND ACTUATER AND AGITATER CX WAS APROVED HAVE TO ORDER PARTS AUTHO#M1022P0XPL2; ordrng 1 W11161960 (agitator) and 1 W10528947 (drive hub kit) and 1 W11454734 (GEARCASE) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley) and 1 W11481722 (ACTUATER)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Rancho Palos Verdes, CA 90275
Brandon
Job Details:
11/15/2021
q1q2-no sign do to covid-19replaced defective circulating pump. tested for leaks and proper function. everything looks good. no other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Cerritos, CA 90703
Oriale P.
Job Details:
11/15/2021
"found unit not cooling in ff section & frezzer section needs sealed system parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 W11506635 (coupler) and 1 WP2315539 (motor-evap) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Irvine, CA 92606
Carlos
Job Details:
11/15/2021
"q1-no,q2-no, no sign due to covid-19-- timer doesnt move. need to order timer . add jose number 949 514 2065. contact cx when parts has arrived; ordrng 1 WPW10436302 (timer)"
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS377DBL2
Near Santa Ana, CA 92705
Carlos
Job Details:
11/15/2021
helped qn
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Los Angeles, CA 90046
Gilbert
Job Details:
11/15/2021
it just get hot water; ordrng 1 W11419171 (control) and 1 W11400157 (water valves)
We serviced a
KITCHENAID TRIO CD
Model n/a
Near Los Angeles, CA 90066
Gilbert
Job Details:
11/15/2021
cust complain some times make ice sometimes not i call tech line they said the frezer door do not touch light switch properly they sugested to repleace the door SR #7732243362 authorization k1016g0dpl1; ordrng 1 WPW10221048 (spacer) and 1 12977880SQ (door) and 1 W10876598 (name plate)
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Anaheim, CA 92807
Roger
Job Details:
11/15/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. ; ordrng 1 W10810403 (Latch) and 1 W10812423 (Board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Santa Ana, CA 92705
Denis
Job Details:
11/15/2021
Tech was assigned as a helper;
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Anaheim, CA 92807
Roger
Job Details:
11/15/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. ; ordrng 1 W10810403 (Latch) and 1 W10812423 (Board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Santa Ana, CA 92705
Roger
Job Details:
11/15/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Call techline they want us to install a water regulator onto the refrigerator ordering part file number 7732241907; ordrng 1 8212547 (Adapter) and 1 W10786952 (Regulator)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near South Gate, CA 90280
Guillermo
Job Details:
11/15/2021
"Q1no Q2no No signature due to covid 19.Washer not spining. Found suspensions causing the issue. Suspensions no longer have tention. gave customer est of repair, customer agreed replaced suspensions and tested washer, suspensions are good now washer agitates drains and spins fine now no other issues.."
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Redondo Beach, CA 90278
Jonathan
Job Details:
11/15/2021
"q1 n0q2 nono signiture required due to covid-19 need drive motor is defective not turning on need to order parts to complete call; ordrng 1 279827 (MOTOR-DRVE) and 1 341241 (belt,drive) and 1 WP691366 (pulley-idr)"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near View Park-Windsor Hills, CA 90043
Benito
Job Details:
11/15/2021
"UNIT NOT DRAINING,.SUBSTANCE INSIDE UNIT/WONT DRAIN, REMOVED WATER/CLEARED DRAIN FRAGMENTS/RESET BOARD AND TESTED FUNCTION WITH CX. Q1 NO Q2 NO"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Long Beach, CA 90803
Ramon H
Job Details:
11/15/2021
Cx had f8e1 error code reset main control and tested working good sr# 7732247812 CALLED TP FOR AUTHO NUMBER IS W102CH0NL2
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Los Angeles, CA 90044
Benito
Job Details:
11/15/2021
no err codes/set to components tst/all water related components ans all is working proper. tested all functions/only water marks i found were in the back/hoses connection/leaking seals from cx water valve/water source.q1 no q 2no
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Buena Park, CA 90620
Victor B.
Job Details:
11/15/2021
"fill tube frozen needs heater and built ice at gasket by ice maker ordered both, i left ice maker off; (created new UIS, deleted prior attachment to UisID 88071), ordrng 1 W11483245 (ice maker) and 1 W11087201 (heater) and 1 W11399564 (door ice)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Los Angeles, CA 90291
Steven
Job Details:
11/15/2021
"Q1 No Q2 No, NO Covid 19I removed the old sump motor and installed the new sump motor on correctly. I ran a diagnostics test and checked for leaks found none as of now. As of now all specs are in working order."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Long Beach, CA 90808
Chris
Job Details:
11/15/2021
S-Code S22916 to cover parts & labor only on models shown above and?within the date range listed. ; ordrng 1 W11259785 (Rail LH) and 1 W11259786 (Rail RH) and 1 WPW10082853 (Pivot)
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS4
Near Irvine, CA 92620
Robert
Job Details:
11/15/2021
"Installed parts ordered by sm new motor tested unit working ok , no leaks customer cant sign due to covid 19 q1 no q2 no"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Compton, CA 90221
Robert S.
Job Details:
11/15/2021
q1 no q2 no signiture due to covid-19 replace fzdoor and nameplate unit is working
We serviced a
WHIRLPOOL DRYER
Model WGD8500BW02
Near Rolling Hills, CA 90274
Jonathan
Job Details:
11/15/2021
q1 n0q2 nono signiture required due to covid-19 cx needs new door latch and striker are broken need to order parts to complete call; ordrng 1 WPW10111905 (catch) and 1 W10295405 (strike)
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS4
Near Torrance, CA 90503
Christian
Job Details:
11/15/2021
Replaced turn table motor and noise improved but found turn table ring still causing a slight rumbling noise. will direct ship new turn table ring to consumer. no sign deu to covid19 q1n q2n; ordrng 1 dsW11443144 (dsRINGTURNTABLE)
We serviced a
WHIRLPOOL REFRIGERATOR FD
Model WRF560SMYM05
Near Los Angeles, CA 90017
Pablo V.
Job Details:
11/15/2021
pull unit out unscrew rear panel replace bad comppressor and evap intall filter and coupler test ok request completed q1 q2 no sign covid 19 auth # W101W50NPL2
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Carson, CA 90745
Jonathan
Job Details:
11/15/2021
q1 n0q2 nono signiture required due to covid-19 installed new control board and ui board did quick cycle test everthing is working to specauth#m101mi0xpl2
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Manhattan Beach, CA 90266
Jonathan
Job Details:
11/15/2021
q1 n0q2 nono signiture required due to covid-19 CX NEEDS NEW DESPENCER AND MAIN CONTROL BOARD NEED TO ORDER PARTS TO COMPLETE REPAIRS; ordrng 1 W11341628 (CNTRL-ELEC) and 1 W10861000 (detergent dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rancho Palos Verdes, CA 90275
Jonathan
Job Details:
11/15/2021
q1 n0q2 nono signiture required due to covid-19 replaced evap fan from magic box checked that everthing is working fine everthing is working to factory specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Los Angeles, CA 90003
Benito
Job Details:
11/15/2021
installed defective parts and tested function. q1 no q2 no
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Los Angeles, CA 90061
Robert S.
Job Details:
11/15/2021
q1 no q2 no signiture due to covid-19 replace part on unit actuator unit is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Buena Park, CA 90620
Javier
Job Details:
11/15/2021
"job complete, new fan motor ran ok without making noise, put all of assembly back in place also put freezer door back on unit.unit is fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Gardena, CA 90247
Robert S.
Job Details:
11/15/2021
"q1 no q2 no signiture due to covid-19. checked the refrigerator and found the same problem as last service. the unit will need W11170612...W10815674...WPW10677119...W10830861. Allow 3 counts; saved tckt , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Lakewood, CA 90713
Oriale P.
Job Details:
11/15/2021
"found cntrl board turning on & off clicking noise, needs parts replaced advised cust we need to replaced cntrl first before we will know if any sealed system parts needs to be replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10818296 (cntrl-elec) and 1 W10822580 (evap fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Vernon, CA 90058
Guillermo
Job Details:
11/15/2021
"Q1no Q2no No signature due to covid 19.No cooling issue. Found weak frost pattern at fz coil. Will need a seal system repair, Unit is R600a need FC to join on this repair and will need R600 Freon.; ordrng 1 W11580057 (compressor) and 1 W11504415 (coupler cST) and 1 W11504431 (coupler HPS) and 1 W11506619 (coupler PT) and 1 W11546692 (evaporator) and 1 W11504449 (coupler evap CT) and 1 W11506619 (coupler evap SL) and 1 WPW10143759 (dryer) and 1 W11504433 (coupler dier HL) and 1 W11504447 (coupler drier CT) and 1 R600akit (R600a kit)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Los Alamitos, CA 90720
Chris
Job Details:
11/15/2021
I was able to remove the filter but the freezer door has to be opened due to the custom cabinet tree that was on it and I advised customer what has to be done and I also flipped the shells which are sat upside down and one of the shelves actually cracked so I need to replace the shelf but I am directly shipping it to customer; ordrng 1 DsWPW10198701 (Shelf)
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near Los Angeles, CA 90044
Guillermo
Job Details:
11/15/2021
"Q1no Q2no No signature due to covid 19.Washer not starting. Found unit draining none stop. Customer over used detergent, tested washer after clearing cycle. Washer agitates drains and spins fine. Showed and advise customer to do a clean washer cycle to clean tub. No other issues"
We serviced a
WHIRLPOOL ICE MAKER
Model WRS321SDHZ05
Near Compton, CA 90220
Guillermo
Job Details:
11/13/2021
Q1no Q2no No signature due to covid 19.Leak at dispenser. Found door ice not closing all the way causing ice to melt and cause the leak will order parts.; ordrng 1 W11423781 (door ice)
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC3
Near Los Angeles, CA 90034
Gilbert
Job Details:
11/13/2021
unit was not dipencing detegent inst a new dispencer and motor pump run a test unit ok now
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Santa Ana, CA 92703
Ramon H
Job Details:
11/13/2021
Q1q2 no no sign due to covid 19 found hinges bent removed door and bent back tested working good
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Santa Ana, CA 92703
Ramon H
Job Details:
11/13/2021
Q1q2 no no sign due to covid 19 replaced main control and panel tested working good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Los Angeles, CA 90046
Gilbert
Job Details:
11/13/2021
water valve is leaking; ordrng 1 WPW10179146 (valve)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rancho Palos Verdes, CA 90275
Christian
Job Details:
11/13/2021
"tried to install control board but found control originally in machine only has two plugs while replacement has 3 plugs. need to put control into part research for right control board; saved tckt , states that autho needed"
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Los Angeles, CA 90044
Benito
Job Details:
11/13/2021
"display malfunction caused by ui, removed fixed connectors to control elec and reset board for cx/set to desired settings. q1 noq2 no"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Palos Verdes Estates, CA 90274
Christian
Job Details:
11/13/2021
Consumer having issues with unit spinning clothing and not cleaning it well. leveled unit and also found issue with actuator. reinstalled and secured arm to cam. unit now working fine. no sign due to covid19 q1n q2n
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Los Angeles, CA 90046
Gilbert
Job Details:
11/13/2021
water valve is leaking; ordrng 1 WPW10179146 (valve)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rancho Palos Verdes, CA 90275
Christian
Job Details:
11/13/2021
"tried to install control board but found control originally in machine only has two plugs while replacement has 3 plugs. need to put control into part research for right control board; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL ICE MAKER
Model WRS321SDHZ05
Near Compton, CA 90220
Guillermo
Job Details:
11/13/2021
Q1no Q2no No signature due to covid 19.Leak at dispenser. Found door ice not closing all the way causing ice to melt and cause the leak will order parts.; ordrng 1 W11423781 (door ice)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Marina del Rey, CA 90292
Steven
Job Details:
11/13/2021
"Q1 No Q2 No, NO Covid 19I removed the old door latch and installed the new door latch on correctly. I ran a diagnostics test/recalibrated washer I checked for leaks found none as of now. As of now all functions are in working order"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near El Segundo, CA 90245
Steven
Job Details:
11/13/2021
"Q1 No Q2 No, NO Covid 19I found a F5 E1, F2 E1, Cx complaint is that the washer is working intermittent. I fund that the latch is not working at all which can throw off the console/cntrl board. I will order the Latch and rs for a later date.; ordrng 1 W10810403 (lid lock assy 93.93)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Bellflower, CA 90706
Guillermo
Job Details:
11/13/2021
"Q1no Q2no No signature due to covid 19.Fz gasket having frost inside. Found gasket not sealing completely. Rails are good, remolded fz gasket back to shape. Advise customer not to open fz door for 3omins so gasket can expand. No other issues."
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Long Beach, CA 90805
Guillermo
Job Details:
11/13/2021
Q1no Q2no NO signture due to covid 19.Washer not spining going out of balance. Found no issues or error codes with unti. Recalibrated and explained to customer on how to prevent out of balance issues. Washer agitates drains and spins fine.
We serviced a
MAYTAG WASHER
Model MGD7230HC0
Near Long Beach, CA 90805
Guillermo
Job Details:
11/13/2021
"Q1no Q2no No signature due to covid 19.Dryer showing F3e2 error code fro sensor. After checking and testing ,moisture sensor, unit heats and spins fine moisture sensor works fine at the moment advise customer not monitor unit."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Redondo Beach, CA 90277
Christian
Job Details:
11/13/2021
"Unit shaking too much and making noise. found loose cam, tightened and noise gone. shaking due to unbalance, consumer now knows how to balance clothing properly. no sign due to covid19 q1n q2n"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ1
Near Santa Monica, CA 90405
Steven
Job Details:
11/13/2021
"Q1 No Q2 No, NO Covid 19I removed the old cntrl borad and I installed the new cntrl board on correctly. I set the clock timer on the cntrl panel. As of now all functions are in nworking order"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model MGD6230HW0
Near Los Angeles, CA 90062
Benito
Job Details:
11/13/2021
"cx showed me a video of washer trying to wash with minimal water, tightened up all mechanical parts from transmision/cam.agitator/intructed cx in regards of what loads to use/component tst all is working proper/set to normal cycle bulky sheets with a good amount of clothing/waited unit it washed to insure all is working proper. q1 no q2 no"
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Paramount, CA 90723
Guillermo
Job Details:
11/13/2021
"Q1no Q2no No signature due to covid 19.Gas leak when stove is not in use. Found gas leak coming from loose connection at gas line. tighten gas line and tested unit, unit works fine. No leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM00
Near Los Angeles, CA 90731
Christian
Job Details:
11/13/2021
"consumer having issues with frost in freezer and light intermittently not working. heated up gasket for proper seal and tested light, lightbulb is going bad and consumer needs to replace. no sign du eto covid 19 q1n q2n"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Hawthorne, CA 90250
Steven
Job Details:
11/13/2021
"Q1 No Q2 No, NO Covid 19Cx complaint is that the oven was no longer working. I removed the old ignitor. I can see that the old ingitor had fryed/burnt out. I installed the new ignitor on correctly. I tested/ran the oven and it started to heat up right on. As of now all fucnitons are in working order."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near El Segundo, CA 90245
Steven
Job Details:
11/13/2021
"Q1 No Q2 No, NO Covid 19I found a F5 E1, F2 E1, Cx complaint is that the washer is working intermittent. I fund that the latch is not working at all which can throw off the console/cntrl board. I will order the Latch and rs for a later date.; ordrng 1 W10810403 (lid lock assy 93.93)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Torrance, CA 90503
Christian
Job Details:
11/13/2021
"unit has motor error code, replaced motor and calibrated, unit now working fine. no sign due to covid19 q1n q2n"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Los Angeles, CA 90731
Christian
Job Details:
11/13/2021
"replaced sump and tested, unit now working fine.no sign due to covid19 q1n q2n"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC0
Near Inglewood, CA 90305
Benito
Job Details:
11/13/2021
heat malfunction caused by vent hose/way yoo long along with cx needs her vent cleaned for unit to work at its best/heat elements are ok. q1 noq 2no
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Bell Gardens, CA 90201
Larry
Job Details:
11/12/2021
q1q2no--no sign covid-19----checked rollers and drum for correct alignment. ran dryer with load of towles unit is perfoming correctly with normal sound level.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Los Angeles, CA 90291
Edi
Job Details:
11/12/2021
ordering burner for customer not working q1nq2n no signature per covid19; ordrng 1 W10876582 (cap) and 1 WPW10256028 (burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW04
Near Los Angeles, CA 90044
Guillermo
Job Details:
11/12/2021
Q1no Q2no No signature due to covid 19.Fridge having frost building inside fz compartment. Found both gaskets coming off. Remolded and adjusted both gaskets. Advise customer to no opern doors for 1hr to allow gaskets to expand. no other issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Los Angeles, CA 90043
Benito
Job Details:
11/12/2021
"malfunction caused by motor , will need replacing. q1 no q2 no cx states after 9 is okay; ordrng 1 W10822606 (motor)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Rancho Palos Verdes, CA 90275
Jonathan
Job Details:
11/12/2021
q1 n0q2 nono signiture required due to covid-19 cx needs cooling fan parts labor is covered by safty kitchenaid new autho#k101131wpl1 order#1536404776 they are sending part to cx house he should have parts by the 19 will reschedule to come back on 11/19/21; schdld next appmnt for 11/19 FRI !
We serviced a
WHIRLPOOL OVEN
Model KSGG700ESS1
Near Los Angeles, CA 90094
Steven
Job Details:
11/12/2021
"Q1 No Q2 No, NO Covid 19Cx comaplaint is that the oven is not working.I found that the cntrl board/panelnis no longer workjng and may be the cause of why the oven is not working. cntrl baord parts are covered under the entitlement. I will order the parts that the are needed and rs for a later date; ordrng 1 W11034208 (CNTRL BOARD) and 1 WPW10603096 (cntrl-elec) and 1 WPW10324262 (igntr-oven 66.34)"
We serviced a
KITCHENAID FREEZER
Model KRFF305ESS00
Near Stanton, CA 90680
Ramon H
Job Details:
11/12/2021
Cx needs door; ordrng 1 12977880SQ (Door) and 1 W10874836 (End pantry) and 1 W10874836 (End pantry) and 1 W10827015 (Drawer)
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Long Beach, CA 90803
Chris
Job Details:
11/12/2021
I replaced the timer and advised customer to run the time until it's over and then try it
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Irvine, CA 92604
Carlos
Job Details:
11/12/2021
"q1-no,q2-no,no sign due to covid-19--- no drain issue, drain pump is working. off balance error. edcuqated cx. tested unit. unit is working"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1100XTPSA
Near Los Angeles, CA 90045
Steven
Job Details:
11/12/2021
"Q1 No Q2 No, NO Covid 19Cx complaint is that the DW console/cntlrs were no longer working. I checked for voltage in the wall outlet tested ok! I determined that the DW would need a new cntrl board/console. I wrote up and estimate for the Cx and the Cx declined estimate and said he will be buying a new DW."
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HW0
Near Carson, CA 90745
Brandon
Job Details:
11/12/2021
"q1q2-no sign do to covid-19cx concern not allowing to select bake.diagnosed and found touch control none responsive, i unplugged the range from wall for about 1 minute to reset control. when powered back on the touch control was responding properly, no other issues found."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Los Angeles, CA 90043
Benito
Job Details:
11/12/2021
"malfunction caused by motor , will need replacing. q1 no q2 no cx states after 9 is okay; ordrng 1 W10822606 (motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Torrance, CA 90503
Brandon
Job Details:
11/12/2021
q1q2-no sign do to covid-19cx concern frost on rear of freezer.diagnosed and found defrost issue in freezer. need to replace thermistor.; ordrng 1 WPW10383615 (thermistor)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS07
Near Long Beach, CA 90815
Chris
Job Details:
11/12/2021
I replaced all the high voltage parts causing the inverter error. After replacing the parts I powered unit back up and tested and unit heated up a bag of popcorn
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near Lynwood, CA 90262
Larry
Job Details:
11/12/2021
"q1q2no--no sign covid-19----f3-e1,f8-e1,f8-e3---replaced main control and cleaned pump filter--tested for correct operation."
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Anaheim, CA 92807
Roger
Job Details:
11/12/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol.returning with supervisor"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Long Beach, CA 90808
Denis
Job Details:
11/12/2021
Tech was assigned as a helper;
We serviced a
JENN-AIR RANGE-GAS
Model JGRP536WP01
Near Rancho Palos Verdes, CA 90275
Jonathan
Job Details:
11/12/2021
q1 n0q2 nono signiture required due to covid-19 need to order new gas valve and regulater shut gas that goes to valve wile i get parts; ordrng 1 W11239228 (valve-gas) and 1 W11193822 (regulator)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS8
Near Orange, CA 92868
Carlos
Job Details:
11/12/2021
"q1-no,q2-no,no sign due to covid-19-- spinner arm on the top isnt spinning and is causing a large ammount of water on the door. ordering parts; ordrng 1 8193983 (spinner 3rd level) and 1 WPW10077903 (valve-inlt) and 1 W10077859 (tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lakewood, CA 90712
Oriale P.
Job Details:
11/12/2021
"found normal temps in both ff & frezzer section, explained to cust unit needs to be plugged in for 24 to 48 hrs to reach normal temps. unit is working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Culver City, CA 90230
Pablo V.
Job Details:
11/12/2021
"call tech support they help to find problem they recommend to replace MANAGER, APPLIANCE (POWERMAX)CNTRL-ELEC test ok request completed q1 q2 no sign covid 19 sr # 7732228290"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Villa Park, CA 92861
Sarkis M.
Job Details:
11/12/2021
q1q2 no no sing c19 repair refg and freezer door ckd ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fullerton, CA 92833
Victor B.
Job Details:
11/12/2021
"drain pump, stuck-replaced test good, q1 no, q2 no, i didn't get signature caus covid-19"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Los Angeles, CA 90044
Guillermo
Job Details:
11/12/2021
Q1no Q2no No signature due to covid 19.Ice maker not dispensing. Fouce ice tray clogged with ice cubes. Noticed that water pressure is a little slow. Ice maker works and ice dispenses fine after braking ice
We serviced a
AMANA OVEN
Model AGR4230BAW0
Near Long Beach, CA 90807
Brandon
Job Details:
11/12/2021
"q1q2-no sign do to covid-19cx concern white substance in warming drawer, and door seal falling apart.diagnosed and found that the substnce was baking powder, and the gasket is damaged, and needs to be replaced for proper function of the oven."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near La Habra, CA 90631
Javier
Job Details:
11/12/2021
shifter actuator came loose which was the reason that the clothes werent coming out washed properly. fixed issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ00
Near Norwalk, CA 90650
Javier
Job Details:
11/12/2021
"defrosted all the ice also installed new thermistor unit cheked out ok with no other issues found,.; used 1 W10316760 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH949PAM4
Near Inglewood, CA 90305
Guillermo
Job Details:
11/12/2021
"Q1no Q2no No signature due to covid 19.Unit leaking. Found clear tape at upper right side corner off door causing a gap for water to leak out., Removed tape and tested unit, unit works fine no leaks. Advise custome to us affresh to clean Dishwasher."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Los Angeles, CA 90043
Steven
Job Details:
11/12/2021
"Q1 No Q2 No, NO Covid 19Authorization Number# MZZ5A00APL1 Cx complaint is that the DW is no longer draining, I removed the drain pump and the hose I determined that the hose and drain pump motor and in working/good condition. I inspected the air-gap and I can see right away that the air-gap is completely clogged up/ has heavy debri build up. I showed the house keeper an I called the Cx Derek and explained to him that their is some typr of restriction between your garbarge disposal and air-gap. I took Picture on SD Mobile. I advised Cx to habe a plumber to clear out restriction and change air-gap. As of now all specs of the DW are in working order"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Compton, CA 90220
Robert S.
Job Details:
11/12/2021
Q1 no Q2 no No signiature due to covid-19. The Customer did not receive the correct timer cams from delivery Installed the correct timer cam.
We serviced a
WHIRLPOOL OVEN
Model CWE5800ACS
Near Inglewood, CA 90305
Guillermo
Job Details:
11/12/2021
"Q1no Q2no No signature due to covid 19.Oven smoke, and liquid dripping. Found no issue with ovens, both ovens work fine and heat fine. Customer needs to clean both ovens due to food liquids and burnt food inside each compartment."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Manhattan Beach, CA 90266
Christian
Job Details:
11/12/2021
"found unit not starting and resistance when turning basket by hand. checked underneath and found belt off, motor and cam damaged. noticed screw holding cam in place was loose and had no loctite. replaced motor, belt, and cam. tested, unit now working fine./ no sign due to covid19 q1 n q2n; used 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Torrance, CA 90503
Brandon
Job Details:
11/12/2021
q1q2-no sign do to covid-19cx concern frost on rear of freezer.diagnosed and found defrost issue in freezer. need to replace thermistor.; ordrng 1 WPW10383615 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Torrance, CA 90503
Brandon
Job Details:
11/12/2021
"q1q2-no sign do to covid-19apon trying to repair unit cx said he is just going to get paid out for his unit instead of trying to repair it, did not want any parts installed.; (created new UIS, deleted prior attachment to UisID 94513)"