Near Los Angeles, CA 90291
Edi
Job Details: 10/03/2019
RANGE JENN-AIR JGS1450FP0 jen air extended warranty found f2e0 error code replaced controls run diagnose test all componentst tested ok to manufactory specifics.
Near Los Angeles, CA 90011
Francisco Juarez
Job Details: 10/03/2019
WASHER MAYTAG MVWX655DW1 replaced the gearcase to the washer and cam and washplate was also worn out .autho for double labor #mmf7400nl2; ordrd 1 w10902814 (washplate)
Near Wilmington, CA 90744
Rose Kolstad
Job Details: 10/03/2019
WASHER WHIRLPOOL MVWB765FW repaired suspention springs
Near Torrance, CA 90504
Enrique Martinez
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL WDT720PADW2 "Drops down with too much force , replaced the bushings, pads and spring, ran diagnostics, working fine now."
Near Santa Ana, CA 92705
Victor Burgueno
Job Details: 10/03/2019
WASHER WHIRLPOOL WFW9200SQA12 filter was clogg-cleared now drain fine.
Near Long Beach, CA 90803
Chris
Job Details: 10/03/2019
DISHWASHER IKEA IUD8555DX1 tightened nut that holds the floatswitch .. seen evidence of leak coming from swtich
Near Los Angeles, CA 90066
Edi
Job Details: 10/03/2019
WASHER WHIRLPOOL WTW7500GW2 "Customer compliant not washing ,cleaning cloth : run diagnose test not error codes found , run calibration test machine working as design customer not satisfy with product ."
Near Beverly Hills, CA 90212
Francisco Juarez
Job Details: 10/03/2019
OVEN WHIRLPOOL WFG320M0BW2 replaced the ignnitor kit the range oven is working properlly again the cx has an authorization he will only be paying for the visit .
Near Los Angeles, CA 90011
Francisco Juarez
Job Details: 10/03/2019
WASHER WHIRLPOOL WTW4616FW2 the water would back up into the waher the drai n hoe was just dropped on the floor therefore it wa not draining properly the washer is also sitting on a plastic bent board so the washer is not balanced explained to customer that the plastic board will not do they have to set it down or on something not bent but solid.
Near Marina del Rey, CA 90292
Raymond Jackson
Job Details: 10/03/2019
DISHWASHER KITCHENAID KDTE104ESS3 "tech chk dishwasher and found working fine,all test good heat that cx feels in not coming from dishwasher but from refer"
Near Los Angeles, CA 90291
Edi
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL KDTM354DSS5 customer complaint not power : found bad controls ordering part for customer; ordrng 1 w10803367 (panel) and 1 W11177740 (control)
Near Santa Monica, CA 90405
Pablo Villalta
Job Details: 10/03/2019
DRYER MAYTAG MED8200FW0 instruc customer how to turn on dryer test all cycles ok request completed
Near Anaheim, CA 92806
Sarkis Mossessian
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 door switch brokn; ordrng 2 W11396033 (switch)s
Near Long Beach, CA 90805
Robert Sims
Job Details: 10/03/2019
DRYER WHIRLPOOL WGD5000DW3 Socks stuck in the blower wheel. Removed the socks and tested operation.
Near Santa Ana, CA 92705
Victor Burgueno
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL n/a refrig wables raized leg and showed to male no water from wall valve
Near Downey, CA 90240
Larry
Job Details: 10/03/2019
RANGE JENN-AIR JGRP536WP00 f8-01. blower fan motor noisy.needs replacement; ordrng 1 WPW10245511 (blower)
Near Long Beach, CA 90802
Chris
Job Details: 10/03/2019
DRYER WHIRLPOOL WED7000DW2 cleared error codes witch related to a bad L2 connection so i advised to get outlet checked
Near South Gate, CA 90280
Larry
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Inner Freezer door panel cracked and not sealing correctly door needs to be replaced.; ordrng 1 LW10646225 (dor-fip)
Near Beverly Hills, CA 90211
Pablo Villalta
Job Details: 10/03/2019
LAUNDRY CENTER WHIRLPOOL LTG5243DQA run test no problem found with dryer instruc csutomer to have someone to clean vent
Near Los Angeles, CA 90026
Jaime
Job Details: 10/03/2019
DISHWASHER KITCHENAID KDTE104ESS1 found dishwasher working ok. ran some diagnostics and components passed the test
Near Los Angeles, CA 90291
Raymond Jackson
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "chk and tst fzr, cx compl of fzr making loud noise, test chk fan in freezer, fzr working fine would not dupl any problems all test good"
Near Inglewood, CA 90303
Robert Sims
Job Details: 10/03/2019
WASHER WHIRLPOOL WTW4800BQ1 Replaced the weak suspension rods and tested spin cycle.
Near Los Angeles, CA 90035
Jaime
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 found a bad switch ordered part; ordrng 1 W11396033 (switch)
Near Culver City, CA 90232
Pablo Villalta
Job Details: 10/03/2019
REFRIGERATOR SBS KITCHENAID KSSC42QVS02 helper completed
Near Culver City, CA 90232
Raymond Jackson
Job Details: 10/03/2019
REFRIGERATOR SBS KITCHENAID KSSC42QVS02 replace motor and door chute run test closing ok request completed
Near Los Angeles, CA 90020
Pablo Villalta
Job Details: 10/03/2019
WASHER WHIRLPOOL WFW75HEFW0 found f03e1 error code customer instruc customer about presure switch test cycle no problem found request completed
Near Long Beach, CA 90803
Oriale Preston
Job Details: 10/03/2019
DISHWASHER MAYTAG MDB8959SBS0 found bad main & user display board causing unit to run intermittenly needs both parts replaced; ordrng 1 WPW10475779 (panel-cntl) and 1 W10589069 (cntrl-elec)
Near Santa Monica, CA 90405
Raymond Jackson
Job Details: 10/03/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "tech found frozen water tube in back, repaired all test good"
Near Los Angeles, CA 90036
Pablo Villalta
Job Details: 10/03/2019
WASHER MAYTAG MVWC415EW2 found bad motor control cap and actuator; ordrng 1 W11124822 (control) and 1 W10832724 (motor) and 1 W11395618 (cap) and 1 W10913953 (actuator)
Near Los Angeles, CA 90033
Jaime
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM found air return full of frost due to moisture excess caused by the thermister keeping the defrost heater longer then normal. removed the frost and reinstalled the thermister
Near Downey, CA 90241
Oriale Preston
Job Details: 10/03/2019
WASHER MAYTAG MVWB766FW0 "removed paints from underneath agitator, replaced part, tested working ok."
Near Culver City, CA 90230
Robert Sims
Job Details: 10/03/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 System was bvoid of refrigerant. Replaced the evaporator coil and filter drier. Added a low side valve evacuated and recharged the system.
Near Long Beach, CA 90802
Chris
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 found evap to have partial frost pattern only on top 2 coils.. must have restriction in evaporator needs sealed system tech; ordrng 1 WPW10313899 (evaporator) and 1 W11209866 (compressor) and 1 WPW10346415 (condenser) and 1 sealedsystemtech
Near Santa Monica, CA 90405
Edi
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 wmfa500dpl1customercomplaint not cooling : compressor and temps working correctly call whirpool for customer for authorization all components tested ok to manufactory specifics.
Near Inglewood, CA 90305
Robert Sims
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRT771RWYW01 Replaced the evaporator fan motor and removed all ice.
Near Tustin, CA 92782
Sarkis Mossessian
Job Details: 10/03/2019
REFRIGERATOR KITCHENAID KBSD602ESS01 unit ckd working normaltemp frezzer 0 refg38
Near Los Angeles, CA 90031
Jaime
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 found food freezing again in the fresh food area due to a warpped wall just around the diffuserthis is a deffect. i have called tech. support and they suggested me to use perma gum which i did it works for a while then it comes backcalled tech. line again today and spoke to BRUCEand reported it because customer is demanding unit being exchanged BRUCE said he can not do it customer will have to call. CUSTOMER SERVICE
Near Long Beach, CA 90802
Chris
Job Details: 10/03/2019
DRYER WHIRLPOOL WGD5620HW0 unit had broken ignightor and so i replaced and now unit heat; used 1 279311 (IGNITOR) from stock
Near Santa Monica, CA 90405
Edi
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM02 replaced door for customer all tested ok
Near Irvine, CA 92602
Sarkis Mossessian
Job Details: 10/02/2019
RANGE JENN-AIR JDRP548HL00 in front the metal peice where the nobs are are lose repair panle ckd ok
Near Compton, CA 90221
Larry
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 replaced ice maker and fill tested .. no leaks
Near Long Beach, CA 90805
Robert Sims
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced the door switch and the lamp.
Near Los Angeles, CA 90731
Rose Kolstad
Job Details: 10/02/2019
WASHER MAYTAG MHW8200FW0 replaced dispensor sensor and expantion board
Near Cypress, CA 90630
Ramon Heredia
Job Details: 10/02/2019
WASHER WHIRLPOOL n/a cx had overload error and adding more water to washer causing main control to not work properly recalibrated and tested working good
Near Los Angeles, CA 90011
Larry
Job Details: 10/02/2019
REFRIGERATOR MAYTAG MFI2269VEW1 kicking off on overload..replaced start device and tested for compressor start up.; used 1 8201786 (START-DEV) from stock
Near Los Angeles, CA 90059
Robert Sims
Job Details: 10/02/2019
WASHER WHIRLPOOL WFW5620HW0 Replaced the main control board and tested trhough diagnostics.
Near Anaheim, CA 92804
Victor Burgueno
Job Details: 10/02/2019
WASHER WHIRLPOOL WTW4855HW1 agitator is completely loose ordered; ordrng 1 W11223765 (screw) and 1 W10836692 (agitator) and 1 W10680215 (washplate) and 1 W10793634 (dispenser)
Near Santa Ana, CA 92705
Sarkis Mossessian
Job Details: 10/02/2019
FREEZER WHIRLPOOL KSSC42KS00 clean condenser coil ckd ok and des door was off reconekt ckd working ok
Near Stanton, CA 90680
Ramon Heredia
Job Details: 10/02/2019
WASHER WHIRLPOOL WTW8500DC5 cx had loud noise coming frm rotor removed rotor and securly tighten recalibrated tested working good
Near Long Beach, CA 90806
Rose Kolstad
Job Details: 10/02/2019
COOKTOP AMANA ACR4303MFW3 bunners working normal told cust that the thermostat was put into the bunners thay must use lids when cooking on cooktop
Near La Mirada, CA 90638
Oriale Preston
Job Details: 10/02/2019
DISHWASHER KITCHENAID KDFE104DBL2 "ran thru test & started cycle working was unable verify complant found control lock on, removed lock working ok."
Near Culver City, CA 90230
Raymond Jackson
Job Details: 10/02/2019
OVEN KITCHENAID KODE507EBS02 tech found wall oven reading f6e6 needs appl manger; ordrng 1 W11179310 (cntrl-elec) and 1 W10801665 (cntrl-elec) and 1 W10916763 (swtch-memb)
Near Los Angeles, CA 90044
Robert Sims
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM02 Refrigerator door gasket torn.; ordrng 1 W11030683 (gasket) and 1 WP2315539 (motor-evap) and 1 W11025414 (track)
Near Paramount, CA 90723
Enrique Martinez
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Not cooling in the refrigerator compartment, replaced damper and control.."
Near Los Angeles, CA 90066
Raymond Jackson
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 tech found door still not sealing7726013691; ordrng 1 LW10599407 (dor-fip) and 1 W10614946 (harns-wire) and 1 WP2254360 (gasket) and 1 WPW10305175 (cover) and 1 W11126274 (air-tower) and 1 WP2163777 (blade-fan)
Near Los Angeles, CA 90047
Francis Cruz
Job Details: 10/02/2019
DISHWASHER WHIRLPOOL WDF760SADM2 "Complaint not disolving the detergent , found bad pum and motor , replaced now its ok tested fine , customer satisfaction"
Near La Mirada, CA 90638
Oriale Preston
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "replaced fan blade & added siliconeto top & bottom door seals with gap causing moisture in ff section, per service pointer W10916291A completed call; used 1 W10916494 (BLADE-FAN) from stock"
Near Los Angeles, CA 90059
Larry
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 retured ice up...gap in left bottom of rc door. adjust gasket and will left defrost with doors open for 24hrs.; ordrng 1 W10803530ds (bin-cntlvr)
Near Los Angeles, CA 90059
Robert Sims
Job Details: 10/02/2019
REFRIGERATOR MAYTAG MFI2569YEM2 Refrigerator not operating all eights in display ordering the main board and refrigerator door gaskets.; ordrng 1 WPW10312695 (control elec) and 2 W10830055 (gasket-fip)s
Near Torrance, CA 90504
Robert Sims
Job Details: 10/02/2019
DRYER MAYTAG MGDB835DW4 Replaced the motor and the blower wheel.
Near Bell, CA 90201
Larry
Job Details: 10/02/2019
WASHER MAYTAG MHW5500FW1 replaced efective user interface and tested for correct operation of console buttons.
Near Long Beach, CA 90808
Oriale Preston
Job Details: 10/02/2019
DISHWASHER WHIRLPOOL KDTM354DSS5 "replaced broken rails on top basket & adjuster, ran test working ok. parts covered under ext warranty 5 yrs"
Near Los Angeles, CA 90011
Larry
Job Details: 10/02/2019
DRYER MAYTAG MGDC465HW0 checked for correct cycling temperature. also for correct air flow out of dryer with vent off.will need to have vent cleaned.
Near Long Beach, CA 90805
Enrique Martinez
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Not coolling, found ice build up around fan motor and drain, removed all frost and adjustedc freezer door."
Near Long Beach, CA 90804
Oriale Preston
Job Details: 10/02/2019
DRYER ROPER RGD4516FW0 found bad motor drive needs part replaced; ordrng 1 279827 (motor!dryer) and 1 WP694089 (blower wheel)
Near Los Angeles, CA 90004
Pablo Villalta
Job Details: 10/02/2019
COOKTOP-GAS WHIRLPOOL KGCU467VSS02 run test cooktop all burner working ok request completed
Near Huntington Park, CA 90255
Larry
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 ice dropplet all over under side of freezer shelfs. ice was leaking from ice container through door shute. wasnt making ice. they turned off ice maker..rc side lights not working.; ordrng 3 W10908166 (module)s and 1 W10804160 (cntrl-elec) and 1 W10822606 (motor)
Near Long Beach, CA 90803
Chris
Job Details: 10/02/2019
DISHWASHER JENN-AIR JDB8700AWS3 unit needs new drain; ordrng 1 WPW10531320 (drain pump)
Near Los Angeles, CA 90003
Robert Sims
Job Details: 10/02/2019
WASHER MAYTAG MHWE200XW00 Replaced the drain pump and tested for leaks.
Near Los Angeles, CA 90069
Pablo Villalta
Job Details: 10/02/2019
OVEN JENN-AIR JJW2827DS01 helper completed
Near Lakewood, CA 90713
Enrique Martinez
Job Details: 10/02/2019
FREEZER WHIRLPOOL WRX986SIHZ00 "Noisy, found evaporator fan motor making noise, removed and reinstalled plasic bracket holding the motor and the noise styopped.."
Near Los Angeles, CA 90029
Jaime
Job Details: 10/02/2019
REFRIGERATOR JENN-AIR JBR2088HES3 found fridge not cooling due to a leak.another company was there before and tapped on the sealed system adding freon
Near Santa Ana, CA 92703
Victor Burgueno
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRFF707ESS00 f.f. evap. ice up ordered parts; ordrng 1 W11089931 (panel-ui) and 1 W10807590 (cntrl-elec) and 1 WPW10277799 (harns-wire)
Near LONG BEACH, CA 90805
Robert Sims
Job Details: 10/02/2019
DRYER MAYTAG MGDB765FW0 Gas was turned off to the dryer. Gas turned back on and is working properly.
Near Long Beach, CA 90815
Chris
Job Details: 10/02/2019
WASHER WHIRLPOOL WFW6620HC0 leaking from hose due to it not having an oring inside..
Near Los Angeles, CA 90004
Pablo Villalta
Job Details: 10/02/2019
OVEN KITCHENAID KODC304ESS01 run test tempon lower and upper oven all teso ok instruc customer not to place foil on the grill test tempok requestcompleted
Near Los Angeles, CA 90003
Larry
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 replaced cracked fill tube and tested for water fill. unit checked ok. no leaks.
Near Long Beach, CA 90808
Enrique Martinez
Job Details: 10/02/2019
DISHWASHER KITCHENAID KDFE304DSS0 "Water leaking on floor from sump and motor, replaced thec sump and upper rack rails, per sticky note"
Near Long Beach, CA 90815
Chris
Job Details: 10/02/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 unit has intermittant fantom water dispensing..; ordrng 1 W11086558 (panel-ui) and 2 W11087492 (switch)s and 1 W10704135 (harns-wire)
Near Long Beach, CA 90802
Rose Kolstad
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 replaced main board and thermistor and de-iced ff evap
Near Santa Ana, CA 92706
Victor Burgueno
Job Details: 10/02/2019
DRYER MAYTAG MGDB765FW0 "F2E1User Interface (UI) Indicates a stuck button (depressed for over 20 seconds). Stuck Button, main board not giving power to heater.-ordered; ordrng 1 W11089308 (cntrl-elec) and 1 W11089305 (console) and 1 W10907916 (harns-wire)"
Near Palos Verdes Estates, CA 90274
Rose Kolstad
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 replaced compressor and orian board
Near Lakewood, CA 90713
Chris
Job Details: 10/02/2019
WASHER MAYTAG MVWB765FW3 tested unit no sounds out of the ordinary normal clutch sounds.. advised cx there is a pop when the clutch actuates and not to worry on that.. i tightened up the agitator
Near Long Beach, CA 90803
Victor Burgueno
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM10 freezer door not closing all the way itself-ordered; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket)
Near Long Beach, CA 90805
Robert Sims
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Sound insulation damper plastic sticking out enough to intefere with the condenser fan blade. repositioned the sound damper so as to clear the fan blade.
Near Lakewood, CA 90712
Enrique Martinez
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF560SEHW00 "Not cold enogh in thec fridge section, found fan motor not spinning at full speed, replaced the evaporator fan motor and tested air flow."
Near Long Beach, CA 90802
Francis Cruz
Job Details: 10/02/2019
REFRIGERATOR FS WHIRLPOOL WRT518SZFM00 "Complaing freezing all food on refrigerator section ,ordering control electronic and thermistor refrigerator to resolve this situation , floor been damaged when they moved the refrigerator , i took some pictures .; ordrng 1 W11179226 (control elect) and 1 W10316760 (thermistor kit) and 1 WPW10384183 (thermistor) and 1 W10916494 (blade-fan) and 2 WP487576 (washer)s"
Near Torrance, CA 90501
Francis Cruz
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Complaint , freezen all food on refrigerator section , also ffc temperature were at -14 f , ordering display control and main control electronic; ordrng 1 W11089236 (CONTROL ELECT) and 1 W11130216 (CONTROL ELECT) and 1 W10316760 (THERMISTOR)"
Near Buena Park, CA 90621
Ramon Heredia
Job Details: 10/02/2019
COOKTOP WHIRLPOOL WFE320M0ES1 replaced switch tested working good
Near Los Angeles, CA 90094
Raymond Jackson
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KSSC36QMS01 "tech found built in refer blinking and control beeping,with no display cx wants to consider and get back to us"
Near Santa Monica, CA 90403
Pablo Villalta
Job Details: 10/02/2019
WASHER WHIRLPOOL MHW3505FW found bad switch replace test ok reaqurest completed auth # MMETIMENL2
Near Santa Ana, CA 92701
Victor Burgueno
Job Details: 10/02/2019
WASHER MAYTAG MVWC565FW1 "no error codegetting good water flow, showed and explained to girl how machine works."
Near Los Angeles, CA 90028
Jaime
Job Details: 10/01/2019
LAUNDRY CENTER WHIRLPOOL WGTLV27HW0 found a bad lid switch assemly ordered parts; ordrng 1 W11176112 (latch)
Near Gardena, CA 90249
Robert Sims
Job Details: 10/01/2019
WASHER MAYTAG MVWC300XW0 Machine will fill and pause slowly but will not agitates and begins to pump out the water with wash light lit solid.; ordrng 1 W10438123 (cntrl-elec) and 1 WPW10006355 (actuator)
Near Los Alamitos, CA 90720
Victor Burgueno
Job Details: 10/01/2019
DISHWASHER KITCHENAID KDPE234GPS0 dishwasher was crooled-staritened now close fine.
Near Los Angeles, CA 90029
Jaime
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 found bottom drawersand its top glass in sticking out enough for the door not to close had them reinstalled door closes ok now
Near Compton, CA 90220
Robert Sims
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Return duct is foamed in from the factory. Removed the foam from the return duct and restored air flow to the refrigerator section.
Near South Gate, CA 90280
Larry
Job Details: 10/01/2019
WASHER MAYTAG MVWC465HW2 noise when in spin. possibly low water in basket and gearcase noise. ordered basket and gearcase.; ordrng 1 W11172199 (basket) and 1 W11035747 (gearcase)
Near Los Angeles, CA 90064
Edi
Job Details: 10/01/2019
DISHWASHER WHIRLPOOL MDB8600AWW customer complaint shutting off : display work intrermitent shutting off not respoindg getting voltage check part is discontinued assurant will contact custome rwith resolution
Near Gardena, CA 90247
Enrique Martinez
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Not cooling, found unit not defrosting, ordering defrost control and thermistor, part not local wants asap; ordrng 1 W11362145 (control adc) and 1 WPW10384183 (thermistor)"