We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH04
Near Anaheim, CA 92801
Sarkis M.
Job Details: 07/13/2021
q1q2 no no sing c19 need compressor haming x; ordrng 1 W11209866 (compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Downey, CA 90242
Larry
Job Details: 07/13/2021
q1q2no--no sign covid-19--added spacer for left door switch and checked dispenser for correct operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Redondo Beach, CA 90277
Jonathan
Job Details: 07/13/2021
left door hinge is bad not allowing door to seal properly need to order parts; ordrng 2 WP12028505AP (ref dr closer cam)s and 2 WPW10191119 (stop-door)s and 1 W10917988 (hinge-door) and 1 W10917988 (hinge-door)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Los Alamitos, CA 90720
Oriale P.
Job Details: 07/13/2021
"removed seed & debris from wash arm at top & bottom, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Los Angeles, CA 90004
Armando
Job Details: 07/13/2021
q1nq2n no sig due to covid19.. cx complain was not drying dishes properly.. checked unit uninstalled and and reinstalled tested ok.. informed cx tenant needs to add rinse aid for dishes to dry properly. tank its empty..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Fullerton, CA 92833
Sarkis M.
Job Details: 07/13/2021
q1q2 no no sing c19 adj refg door ckd working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Long Beach, CA 90802
Chris
Job Details: 07/13/2021
Sr : 7731238613 As per tech support nothing is wrong with unit will not be replacing any parts
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Manhattan Beach, CA 90266
Robert S.
Job Details: 07/13/2021
Q1 no Q2 no.No signiature due to covid-19. Checked the dryer and found the vent crushed behind the dryer. RThe customer will have to corrrect the venting to resolve drying issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Artesia, CA 90701
Larry
Job Details: 07/13/2021
q1q2no--no sign covid-19--120 volts to black/white at ice maker---needs ice maker replaced.; ordrng 1 W11284458 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW01
Near Los Angeles, CA 90047
Benito
Job Details: 07/13/2021
installed defective pans and holder/tested with cx. q1 no q2 no
We serviced a
JENN-AIR REFRIGERATOR
Model JUD24FRERS00
Near Santa Monica, CA 90402
Edi
Job Details: 07/13/2021
NOT DEFROSTING ORDERGIN PARTS FOR CUSTOMER; ordrng 1 WPW10772868 (control) and 2 W10778966 (THERMISTOR)s and 2 W11238391 (THERNMSITOR)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Norwalk, CA 90650
Larry
Job Details: 07/13/2021
q1q2no--no sign--no sign-19--s-r #-7731238251--ice maker only falf way filled up--customer says she sees water inside ice container and around ice maker.. model #tag not on top left corner. she has registration card with midel and serial #--s-r#7731190162; ordrng 1 W11401679 (fill tube) and 1 W11115534 (icemaker) and 1 W11371720 (cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Orange, CA 92865
Sarkis M.
Job Details: 07/13/2021
q1q2 no no sing c19 authorization # wxdqaxddpl1fan speed to low des water not working unlugged plugged back in start working need cntrl-elec and efap fan x; ordrng 1 W11293378 (cntrl-elec) and 1 WP2315549 (evap fan motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QKW00
Near Torrance, CA 90503
Christian
Job Details: 07/13/2021
replaced ice maker and ran test to make sure it was working properly. no sign due to covid19 q1n q2n
We serviced a
MAYTAG LAUNDRY CENTER
Model MGDB765FW0
Near Irvine, CA 92620
Quang
Job Details: 07/13/2021
"installed ordered parts. tested ok. job completed.Q1 NO, Q2 NO. CST DID NOT SIGN DUE TO COVID-19 PROTOCOL"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Los Alamitos, CA 90720
Oriale P.
Job Details: 07/13/2021
"ran thru wash & spin test was unable to find any issue, advised cust to make even loads to avoid off balance issue. ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Carson, CA 90746
Christian
Job Details: 07/13/2021
unit works intermittently. cx finds display unreponsive at times. found f2e1 error code. unit is currently working but will need a display if issue persists. consumer would not want to replace display. will try using after reset and if issue persists will replace entirely.
We serviced a
MAYTAG WASHER
Model n/a
Near Long Beach, CA 90803
Chris
Job Details: 07/13/2021
Unit needs a new lid lock assembly due to an intermittent working one Need to collect and blow when I return; ordrng 1 W10810403 (Lid lock)
We serviced a
JENN-AIR RANGE
Model 11111
Near Orange, CA 92867
Sarkis M.
Job Details: 07/13/2021
q1q2 no no sing c19 no m# no s# to ck parts
We serviced a
MAYTAG DISHWASHER
Model MDB5969SDM0
Near Hawthorne, CA 90250
Edi
Job Details: 07/13/2021
Customer complaint no drainnin :ordering part for customer; ordrng 1 WPW10348269 (pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506EBS01
Near Palos Verdes Estates, CA 90274
Christian
Job Details: 07/13/2021
"Unit not making ice. found harness wasnt clipped in completely. clipped harness in and tested, unit now working fine. no sign due to covid19 q1n qn2"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Long Beach, CA 90802
Chris
Job Details: 07/13/2021
undefined; ordrng 1 212643 (Sealer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Seal Beach, CA 90740
Victor B.
Job Details: 07/13/2021
"door ice not opening weel to allow cubes to come out, ordered; ordrng 1 W11098702 (door-ice)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Los Angeles, CA 90006
Armando
Job Details: 07/13/2021
q1nq2n no sig due to covid19.. unit frosting up due to freezer door not closing correctly.. unisntalled and reinstalled door and gasket testd ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Los Angeles, CA 90047
Robert S.
Job Details: 07/13/2021
Q1 no Q2 no.No signiature due to covid-19. Found refrigerator evaporatoir iced at top left corner and had grown to the fan motor preventing movement. Removed all the ice and replaced the evaporator cover.
We serviced a
WHIRLPOOL DISHWASHER
Model MDD8000AWS2
Near Long Beach, CA 90803
Chris
Job Details: 07/13/2021
I was not able to replicate leak but I will order up the but I will order up the fan motorcycle and fan motor testing I'm fine motor just in case Need to collect in full underturned visit; ordrng 1 WPW10155595 (Fan motor assembly) and 1 WPW10286124 (Fan motor seal)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Anaheim, CA 92801
Carlos
Job Details: 07/13/2021
"q1-no,q2-no, no sign due to covid-19--- same issue as before. ice builds up underneath the ice bucket. contacted techline. techline advise tech to replace the door. cx will escalate issue with there extended warrranty. ordering door will need to get auth for double labor for replacing the door SR#7731240173; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDH
Near Los Angeles, CA 90004
Armando
Job Details: 07/13/2021
q1nq2n no sig due to covid19.. not able to vring temp down due to locked dispaly.. uninstalle and reinstalled tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Los Angeles, CA 90006
Armando
Job Details: 07/13/2021
q1nq2n no sig due to covid19.. unit not cooling due to faulty compressor not pumping correctly.; ordrng 1 W11506635 (coupler) and 1 W10309988 (compressor) and 1 WPW10143759 (dryer)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS00
Near Long Beach, CA 90808
Larry
Job Details: 07/13/2021
q1q2no--no sign covid-19---14f in frezer ----ice ball on evap---; ordrng 1 WPW10427992 (evaporator) and 1 W10140161 (heater) and 1 W10720770 (compressor) and 1 W11506635 (coupler) and 1 WPW10143759 (dryer) and 1 2ndmanRS (2nd man RS)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Buena Park, CA 90620
Victor B.
Job Details: 07/13/2021
"unit was lock-unlock test good, q1 no,q2 no, i didn't get signature cause covid-19"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Tustin, CA 92782
Steven
Job Details: 07/13/2021
"Q1 NO Q2 NO, No Covid 19 C compalint is that dryer was over heating, I tested/ ran dryer all specs checked out. I pulled the dryer out to check the duck vent to the dryer and the house and I found heavy lint build up bin the duck vent that is attatched the the house, which indicates that the dryer is not geting the proper air flow. I explained/showed Cx and advised them to get that duck vent cleaned out. As of now everything is in wokring order"
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Los Angeles, CA 90094
Pablo V.
Job Details: 07/13/2021
replace console test turn ok request completed Q1no Q2no no sign covid 19
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Los Angeles, CA 90035
Pablo V.
Job Details: 07/13/2021
found unit leaking water raise front legs and secure hose test no leaks request completed Q1no Q2no no sign covid 19
We serviced a
AMANA REFRIGERATOR
Model AFF2534FEW1
Near Los Angeles, CA 90732
Jonathan
Job Details: 07/13/2021
q1 n0q2 nono signiture required due to covid-19 cxthought price was to high saved est he needs door rails and 2 gaskets he will call back if he decides to repair
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ02
Near Norwalk, CA 90650
Oriale P.
Job Details: 07/13/2021
"repaced broken cover & end caps for crisper drawer, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Rancho Palos Verdes, CA 90275
Christian
Job Details: 07/13/2021
unit gasket is torn and needs to be replaced due to it letting in moisture. replaced gasket and verified it was sealing good. no sign due to covid19 q1n q2n
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Lakewood, CA 90712
Robert S.
Job Details: 07/13/2021
Q1 no Q2 no.no signiature due to covid-19. Refrigerator door hinge is broken.; ordrng 1 W11409290 (hinge)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Carson, CA 90746
Jonathan
Job Details: 07/13/2021
q1 n0q2 nono signiture required due to covid-19 installed all broken pieces and now door opens and closes properly everthings working to factory specificationsautho # WXASAXAAPL1
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Garden Grove, CA 92840
Steven
Job Details: 07/13/2021
"Q1 NO Q2 NO, No Covid 19I removed the old crak lid, and installed the new lid on properly. I recalibrated Washer all specs are in working order as of now."
We serviced a
MAYTAG DRYER-GAS
Model MGD6230HW0
Near Buena Park, CA 90621
Javier
Job Details: 07/13/2021
found dryer door leaning to left hand side due to lose screw at hinge tieghted screw also lubricated door hinge completed call Q1 N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Buena Park, CA 90621
Javier
Job Details: 07/13/2021
replaced water valve due to open theristor on valve no hot water was coming in working good now job completed Q1 N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Los Angeles, CA 90293
Edi
Job Details: 07/13/2021
"Customer complaint not getting power : run diagnose test found unit not conected , plug it back all components ok to mnaufactory specifics q1nq2n no signature per covid19"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Manhattan Beach, CA 90266
Robert S.
Job Details: 07/13/2021
Q1 no Q2 no.No signiature due to covid-19. Replaced the dishwasher tracks per W11296667;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB01
Near Los Angeles, CA 90044
Robert S.
Job Details: 07/13/2021
Q1 no Q2 no.No signiature due to covid-19. Evaporator fan mtor failed. Replaced the evaporator fan mtor and cleared all ice.; used 1 WP2315539 (EVAP FAN) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Torrance, CA 90505
Christian
Job Details: 07/13/2021
unit making noise during spin. replaced control and noise persisted. called techline and was informed unit has already been put into product exchange and that consumer will have to contact customer careline. no sign due to covid19 q1n q2n
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS00
Near Rancho Palos Verdes, CA 90275
Christian
Job Details: 07/13/2021
"unit screw holding arm extension snapped, will need to replace parts by left fridge door hinge to fix. ordering parts.; rqstng P&A on 1 WP2320509 (cam-door), ordrng 1 WP8533980 (screw) and 1 W11416733 (extension) and 1 WPW10485980 (hinge-door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Los Angeles, CA 90019
Armando
Job Details: 07/13/2021
"please cancel and remove its only a gray call... saved estimate, and send it to cx too."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Anaheim, CA 92806
Steven
Job Details: 07/13/2021
"Q1 NO Q2 NO, No Covid 19Cx complaint was that the water was low coming into the washer. I checked the water line hose to the vavle and I found that the water pressure was low and had heavy debri build up in the water line. I advised Cx to replace the water line hose that should take care of the issue and have a plummer check on your water pressure. As of now eveything is in working order"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Santa Monica, CA 90402
Edi
Job Details: 07/13/2021
ordering part for custome q1nq2n no signature per covid19; ordrng 1 WP2318054 (control) and 1 WPW10160570 (bi metal) and 1 W11126009 (icemaker)
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC3
Near Anaheim, CA 92801
Sarkis M.
Job Details: 07/13/2021
q1 a2 no no sing c19 installed coil ckd working ok
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Los Angeles, CA 90008
Pablo V.
Job Details: 07/13/2021
replace bad control and week shocks test ok request completed Q1 no Q2no no sign covid 19 auth # MXLSM00XPL2;
We serviced a
WHIRLPOOL COOKTOP
Model KCGC558JSS00
Near Irvine, CA 92602
Shawn
Job Details: 07/13/2021
DBL autho# KXQ84XQNL2. Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint R/R burner keeps clicking when its on. Had to pull unit. Found loose connection at spark module reseated connector on spark mod all functions tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near La Mirada, CA 90638
Victor B.
Job Details: 07/13/2021
not pumping the water ordered pump; ordrng 1 W11305308 (cntrl-elec) and 1 W11085683 (pump&motor)
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW6200KW0
Near Cerritos, CA 90703
Victor B.
Job Details: 07/13/2021
"repalced strike that tech OP ordere test good., q1 no q2 no, i didn't get sgnaturfe cause covid-19"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Los Angeles, CA 90013
Pablo V.
Job Details: 07/13/2021
replace bad sump pump test ok request completed Q1no Q2 no sign covid 19
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Manhattan Beach, CA 90266
Robert S.
Job Details: 07/13/2021
Q1 no Q2 no.No signiature due to covid-19. Right door gasket needed Estimate to replace; ordrng 1 W10830046 (gasket-fip)
We serviced a
JENN-AIR RANGE
Model JGS1450FS0
Near Torrance, CA 90505
Christian
Job Details: 07/13/2021
wrong part was ordered. ordering correct part.; ordrng 1 W10813140 (brkt-glass) and 1 W11025120 (trim-vent)
We serviced a
KITCHENAID OVEN
Model KODE500ESS03
Near Rancho Palos Verdes, CA 90275
Christian
Job Details: 07/13/2021
ovendolly wasnt ordered. ordering dolly; ordrng 1 ovendolly (ovendolly)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS
Near Redondo Beach, CA 90277
Jonathan
Job Details: 07/13/2021
q1 n0q2 nono signiture required due to covid-19 cx needs touch panel and maincontrol board are bad gave cx an est thought it was to high will call back if nhe dicides to fix dishwasher
We serviced a
WHIRLPOOL COOKTOP
Model WEC530H0DW0
Near Long Beach, CA 90808
Oriale P.
Job Details: 07/13/2021
"found burnout element on front right burner & weak rear left burner, needs parts replaced.not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 2 W11161939 (elmnt-surf)s and 2 814399 (receptical,surf.unit)s and 1 W11162115 (switch-inf)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Long Beach, CA 90805
Jonathan
Job Details: 07/13/2021
q1 n0q2 nono signiture required due to covid-19 drain was clogge cleared it out now everthings working to factory specifications
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Los Angeles, CA 90023
Armando
Job Details: 07/13/2021
q1nq2n no sig due to covid19... refrigerator door screw coming off.. uninstalled and resisntalled and secured it tested ok
We serviced a
WHIRLPOOL DRYER
Model WGD95HEXR1
Near Downey, CA 90241
Javier
Job Details: 07/13/2021
found opened thermal fuse replaced thermal fuse tested working good now job complated Q1 N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL; used 1 WP3392519 (FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cypress, CA 90630
Oriale P.
Job Details: 07/13/2021
"replaced clogged pee trap & adaptor fan kit for ice maker causing water leak. tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Garden Grove, CA 92843
Ramon H
Job Details: 07/13/2021
Q1q2 no no sign due to covid 19 replaced pump and tested working good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Los Angeles, CA 90043
Benito
Job Details: 07/13/2021
"malfunction caused by ice maker, removed cleaned and reset while eye balling ice maker.ice maker called for water valve filled and unit reseted. q1 no q 2no"
We serviced a
WHIRLPOOL FREEZER
Model WRX988SIBM03
Near Downey, CA 90241
Larry
Job Details: 07/13/2021
q1q2no--no sign covid-19--frosted freezer evap; ordrng 1 W11032800 (motor-evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Redondo Beach, CA 90278
Robert S.
Job Details: 07/13/2021
Q1 no Q2 vno.No signiature due to covid-19. When the door is closed a vacuum is reated making the door hard to open. The customer must wait a few seconds for the pressure to equalize.
We serviced a
MAYTAG WASHER
Model MVWX500BW0
Near Redondo Beach, CA 90278
Robert S.
Job Details: 07/13/2021
"Q1 no Q2 no.No signiature due to covid-19, Washer has no error codes stored and the customer states the washer will not advance. Washer needs a new control and a gearcase as the bearing is failing. Estimate to repair over The cust says she has a contract through lowes."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Long Beach, CA 90806
Chris
Job Details: 07/13/2021
Upon inspection I found gaskets is gasket to have an air gap causing condensation is causing condensation inside refrigerator So I sealed the gap and advised cup advise customer not to put anything near Irvin's in fresh food they're air events in fresh food
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Los Angeles, CA 90064
Edi
Job Details: 07/13/2021
customer complaint noisy and broken roller :ordering part for customer q1nq2n no signature per covid19; ordrng 2 W11214482 (roller)s and 1 WPW10119854 (basket) and 1 EDR4RXD1 (filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW02
Near Manhattan Beach, CA 90266
Robert S.
Job Details: 07/13/2021
Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator and found water leaking from dispenser tubing at the fittion at the biottom of the door. Reseated the tubing in the fitting to stop the leak.
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Los Angeles, CA 90002
Benito
Job Details: 07/13/2021
"cx mother states unit nwill turn on and off on its own,upon further inspection unit has power/mafunction caused by intermittent connection to door switch /fixed reinstalled and tested with cx. q1 no q2 no"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Los Angeles, CA 90002
Benito
Job Details: 07/13/2021
malfunction caused by shifter/replaced tested and recalibrated. q1 no q2 no
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Irvine, CA 92602
Carlos
Job Details: 07/13/2021
"q1-no,q2-no, no sign due to0 covid-19--- replaed deflector and vent motor. tested dw. dw is working properly"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS1
Near Los Angeles, CA 90034
Pablo V.
Job Details: 07/13/2021
replace compressor and start kit grid cuttr test ok rqeuest completed auth # KXHIB00XPL2
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Los Angeles, CA 90038
Pablo V.
Job Details: 07/13/2021
unit need a new sump pump; ordrng 1 W11085683 (pump&motor)
We serviced a
KITCHENAID M/W OVEN COMBO
Model KOCE500ESS11
Near Irvine, CA 92602
Shawn
Job Details: 07/13/2021
Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint making noise. Found turntable not seated right. Reseated all functions tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Los Angeles, CA 90029
Pablo V.
Job Details: 07/13/2021
unit need a new diswaher; ordrng 1 W11178672 (pump&motor)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Tustin, CA 92780
Steven
Job Details: 07/13/2021
"Q1 NO Q2 NO, No Covid 19Cx complaint was that the washer made a big noise. I opened the top panel and found that the springs had snapped off the outter tub. I will need to order the springs and rs for a later date; ordrng 2 W11314394 (springs)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Compton, CA 90221
Jonathan
Job Details: 07/13/2021
q1 n0q2 nono signiture required due to covid-19 refrigerater was set at 33 degress to low adjusted temp to recomended setting everthings working to factoryt specification
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Los Angeles, CA 90019
Armando
Job Details: 07/13/2021
"sr number 7731234585q1nq2n no sig due to covid19.. cx complain unit freezing on the refrigerator section... upon arrival checked temps and temps are normal. +3 on freezer and 39 on refrigerator. ran test. all test ok.. informed cx not to stored food next to the damper.. cx stated ' i dont like it, i dont want it'... cx will contact homedepot for an exchange."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Los Angeles, CA 90024
Armando
Job Details: 07/13/2021
q1nq2n nonsig due to covid19.. unit making noise due to faulty control damper.. unitnalled and installed new tested ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hawthorne, CA 90250
Edi
Job Details: 07/13/2021
Customer compalint not drainning wet cloth : found bad hub replaced part for customer re run test all components ok to manufactory specifics q1nq2n no signature per covid 19; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL OVEN
Model KEBS109BSS01
Near Los Angeles, CA 90045
Edi
Job Details: 07/13/2021
customer compalint not power : found bad in line fuse replaced part for customer re run test all components ok to manufactory specifics q1nq2n no signautre per covid; used 1 WPW10545255 (FUSE) from stock
We serviced a
JENN-AIR WINE COOLER
Model JUWFL242HL00
Near Los Angeles, CA 90293
Edi
Job Details: 07/13/2021
installed control unit run advise customer 24 hr waiting for proper temps q1nq2n no signature per covid19
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Los Angeles, CA 90291
Edi
Job Details: 07/13/2021
run diagnosd test found out of balance loads calibrate unit for customer balance unit info customer of sorting load customer not satisfy with product q1nq2n no signature per covid19
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Los Angeles, CA 90059
Benito
Job Details: 07/13/2021
malfunction caused by seal pulled out of door.reinstalled and heated with heat gun instructed cx on how to reinstall if issues reoccurs.q1no q2 no
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Los Angeles, CA 90044
Benito
Job Details: 07/13/2021
"malfunction caused by actuator,removed reinstalled ,secured and recalibrated. q1 no q2 no"
We serviced a
WHIRLPOOL DRYER
Model WGD9270XW1
Near Long Beach, CA 90803
Chris
Job Details: 07/13/2021
undefined; ordrng 1 WP8573713 (Thermostat highlimit) and 1 WP8577274 (Thermistor) and 1 WP3391912 (Thermostat)
We serviced a
KITCHENAID FREEZER
Model KRFF302ESS01
Near Downey, CA 90241
Javier
Job Details: 07/13/2021
found freezing in fresh food section replaced damper control and wire harness completed Q1 N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Norwalk, CA 90650
Victor B.
Job Details: 07/13/2021
"repalced drain pump that was noisy and leaking test good.q1 no, q2 no, i didn't get signature cause covid-19"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Carson, CA 90745
Christian
Job Details: 07/13/2021
door consumer recieved was damaged. consumer doesnt want another door ordered due to risk of it being damaged again. will contact whirlpool instead. leveled door better and fixed slight rattling noise caused by loose screw behind bottom cover. no sing ude to covid19 q1n q2n
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Garden Grove, CA 92840
Ramon H
Job Details: 07/13/2021
Still waiting on panel ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Long Beach, CA 90803
Chris
Job Details: 07/13/2021
We replaced dampers and tested spin with 5 towels and unit was able to spin without any issues.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Anaheim, CA 92806
Javier
Job Details: 07/13/2021
push start not working all the time ordering parts vQ1 N Q2 N NO SIGNATURE DUE TO COVID-19 PROTOCOL; ordrng 1 WPW10446920 (switch-pts) and 1 WPW10436302 (timer)
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Anaheim, CA 92806
Javier
Job Details: 07/13/2021
complain not filling with water found running washer under deep water setting chage setting to auto sensing to dectect load and fill acording to laod size ran auto test hot and cold water opened normal Q1 N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Anaheim, CA 92806
Javier
Job Details: 07/13/2021
found cloged defrost drain removed door to uncloged drain also make sure door is closing good Q1 N Q2 N NO SIGNATURE DUE TO COVID-19 PROTOCOL
We serviced a
WHIRLPOOL DRYER
Model LGB6400KQ1
Near Long Beach, CA 90814
Chris
Job Details: 07/13/2021
Gas was turned off so I advised cx and they stated they had work done and probably forgot to turn it back on.