Local Reviews
Powered by Fluid LOCALEdward - Los Angeles, CA
A lousey job that still has the same problem.
Service Tech did awesome job, but part took one month
Shawn - Whittier, CA
Bad service
Joel - Norwalk, CA
I will not recommend Paradise because They always late or They don’t show up to their appointments
owner
Elias - Cypress, CA
Great Service and very professional
Barbara - Mission Viejo, CA
Very good experience.
Good
Carol - Hawthorne, CA
Did a good job
Larry
Mari - Garden Grove, CA
Fix it
Fixed it right
William - Irvine, CA
Sarkis knows how to fix it right. We had another technician try to fix our fridge and he knew what to do
Good job
Feli - Anaheim, CA
Great
Refrigerator/Freezer Repair
Stephen - Palos Verdes Estates, CA
Ice maker repair
Joseph - Torrance, CA
Problem not fixed on first appointment
Fast and Good Service
Shelle - Los Angeles, CA
I had a great experience with Paradise Appliance. I can't speak to pricing as my IKEA fridge is still under warranty (so I did not pay for the service), but they gave me a window for the arrival time, came, and quickly took care of the problem.
fabulously educational service
Belle - Seal Beach, CA
I greatly appreciate the prompt service and the things Preston told me about the appliance repair so I won't be ignorant about things that can go wrong with it. He was so helpful and really kind and patient with my questions and concerns as well as the photos I took of the work he was doing.
great service
Tohnny - Irvine, CA
Great Service
Pamela - Newport Beach, CA
Great service very knowledgeable technician.
no
Bill - Newport Beach, CA
the tecks were very professional and courtious.
Fast Service
Bethani - Lakewood, CA
Wish you served on Saturdays
Thanks for listening... and the great service
JJ - Redondo Beach, CA
This was the 5th visit for service, 2nd for Chris, but I really am grateful for Chris’ help. I explained the issue and what I thought he could be able to do to resolve my leaking Kitchenaid refrigerator. None of the previous techs took the time nor made the effort to consider these ideas. Chris listened to my ideas and came up with an idea to check and was able to identify a possible solution to the problem. His openness to hear my concerns and his technical skills allowed him to think “outside the box” and find a solution. I really appreciate his effort and am hopeful that he was able to fix the problem the refrigerator was having.
Great service
Debra - Laguna Beach, CA
Jeremy was excellent...he was competent,caring and conscientious.
Comments on service
Barbara - Los Angeles, CA
I hate that this company cannot give a time range until the night before. Overall decent service but the washer had more noise problems after yesterdays repairs but this mornings visit could not duplicate so I must record the next time it happens or just wait till it breaks again. It is under warranty
Fred’s Review
Fredric - Laguna Beach, CA
Great on time service
Delayed timer Fixed
Dj - Los Angeles, CA
Great service
William - Los Angeles, CA
Bob
Bob - Newport Beach, CA
We appreciated Ramon calling and letting us know his approximate arrival time.
great service- very knowledgeable!
Paula - Huntington Beach, CA
He was here on time. He was very efficient.
Very professional!
Michelle - Vernon, CA
He was very professional and was able to answer all my questions! Great guy! Thank you very much!
great service
Lawrence - Lynwood, CA
highly reccomened
Great
Robert - Garden Grove, CA
Repairman was pleasant, efficient, and quickly diagnosed the problem. Fixed with a minimum of fuss. Thanks!
excellent & totally professional
Karl - Anaheim, CA
the repair person, mr. larry grimes, was the type of person who made you feel comfortable and confident about him, his knowledge, and his work. i recommend him without qualification and reservation. my experience with paradise appliance was great too. it kept me informed about mr. grimes' arrival, etc. from beginning to end. so far, my experience with paradise has been flawless.
Happy Customer
Sharon - Long Beach, CA
Old school customer from Ramon and his partner.
Great service
Sherri - Trabuco Canyon, CA
GREAT SERVICE
Amy - Los Angeles, CA
TECHNICIAN IS VERY PROFESSIONAL WITH A PLEASANT ATTITUDE. KNOW THE PROBLEM AND COMPLETE WITH TIMELY MANNER
Warranty Repair, quick and efficient
myth - El Segundo, CA
Quick fix system error code
Au - Garden Grove, CA
Thank for prompt service
Good Service
Silvia - Torrance, CA
Very good service
DS - Marina del Rey, CA
Very good service. Technician was very knowledgeable.
Robert was great
Zachary - Whittier, CA
Robert was very friendly and knowledgeable. He was great.
Rachel
Rashel - Los Angeles, CA
Great experience!
Dishwasher repair
Laura - Redondo Beach, CA
Robert
Robert - Huntington Beach, CA
Great Service, will ask for company for any future moproblems with our machines.
Jesse - Torrance, CA
Edi was awesome, knew exactly what the problem with our machine was. He took care of the problem quickly and efficiently.
Great. Service. Reasonable price
Layton - Redondo Beach, CA
Very professional and took care of problem
Gra
Thomas - Huntington Beach, CA
Great service.
Great service
Johnny - Compton, CA
Great Service
James - Cerritos, CA
Ramon Heredia
Sherman - Newport Beach, CA
EXCELLENT SERVICE
Robert - Irvine, CA
Francis and his assistant provided prompt, accurate and fast service .
fix ice dispener
John - Huntington Beach, CA
Great Service
Lysa - Rancho Santa Margarita, CA
Appreciate Jeremy’s customer service and knowledge of dryer.
Great fast service
Margarita - Los Angeles, CA
Our tech was polite, honest and fast. If we ever have another issue please send him again
Great service
Deborah - Los Angeles, CA
Great professional service
Suzy - Hermosa Beach, CA
Kathleen
Kathleen - Long Beach, CA
My service technician was great
Awesome service
Jason - Huntington Beach, CA
He was professional and resolved the problem. He was great!
Quick and easy
Keith - Huntington Beach, CA
More job and communication training
Mary - Gardena, CA
I am under a service contract. It took lo long for a repair person to come to my home for each (3) visit. The problem was not known by repair person which cause additional visits. The first person told me what he thought I wanted to hear and the last person who actual did the repair spoke to me as if I would not understand and it would take too long and he needed to be at another job. I was given a 3 hour window to wait on repair person.
Electric range
Anne - Long Beach, CA
Wonderful service!
Irene - Laguna Hills, CA
Scott was just awesome. He was able to correctly determine the problem with my washing machine and adjust it. He was kind and respectful in every way. This survey is a little late, but I have been ill. I hope Scott gets to see this. Thank you Scott!
Edy
Nicole - Santa Monica, CA
Very good service! Fast polite.
Gloria - Huntington Beach, CA
I really missed using my dishwasher, I am happy that it did not take that long to get it fixed. thanks to the great salesman.
Customer
Mimi - Garden Grove, CA
Very Good Service
Very Pleased
Jacqueline - Mission Viejo, CA
We’ve had several experiences with Paradaise and we’ve been very impressed with both Jorge and Doug, as well as the efficiency of the office. The plumbers are knowledgeable, pleasant and respectful of our property, such as being very careful with our floor. Highly recommend!
Great Service
Brad - Tustin, CA
Good Service In the End
Daniel - Carson, CA
We had to open a claim twice before our refrigerator was repaired. The repairman didn't have the greatest attitude, and complained that he could not definitively prove the root cause of the problem (the compressor). He closed the first ticket saying my son cancelled the call (which he did not). The second time around the repairman had to deal with me. He whined a lot but ended up ordering and replacing the refrigerator compressor. The refrigerator is now working perfectly and we can trust it to keep food cold / frozen.
understanding
David - Santa Ana, CA
He understands what was needed and how to repair the item. Comes in and is ready to proceed. He is a nonsense guy.
Refer repair
Howard - Mission Viejo, CA
Very prompt and effective.
The Right Thing To Do
Perry - View Park-Windsor Hills, CA
Contaminated ice from maker. Tech made the right call and changed it. Whirlpool 0.
Fantastic Service
Darren - Hawthorne, CA
Chris was helpful and kind and was great, thanks so much! Very pleased with your service!
Excellent Service
Sisi - Irvine, CA
Sarkis Mossessian was very professional and personable. Extremely pleased with his service.
Excellent service
Terry - Los Angeles, CA
Great Service
Dalila - Lynwood, CA
Great service
Annette - La Mirada, CA
Awesome professional experience, quick and fast. This is how I like things done!
Did a good job
Caselyn - Carson, CA
Seems like knows what she's doing
great
Navouth - Redondo Beach, CA
Excellent service.
Joseph - Rancho Palos Verdes, CA
Excellent service, but price was high for no parts used plus the service-call charge. Arrival and repair was too late - evening rather than daytime.
Very pleasant service call
Denise - Los Angeles, CA
Ray was very forthcoming, answered all my questions patiently and explained the problem at hand and what it will entail to fix it. Overall great service
Jorge did a great job!
John - Ladera Ranch, CA
Great Service and Professionalism
Jacqueline - Los Angeles, CA
Pablo was a Wonderful technician and so helpful!
Great service!
Amber - Lakewood, CA
Preston was great! Took awhile to get the appointment.
Awesome
Danielle - Westminster, CA
great service
Maria - West Hollywood, CA
Not efficient, but finally fixed.
Chad - Los Angeles, CA
It took 4 appointments (a month total) to get the microwave fixed. Appointment 1: Technician called the morning of appointments to say he needed to order parts (obviously). Rescheduled another week later. Appointment 2: Technician arrived and serviced microwave. It worked when he was here, but stopped working shortly after. Appointment 3: Technician called the morning of appointment to (again) say he needed parts; rescheduled for a week later. Appointment 4: Technician arrived with parts and fixed. Unit is working now. Overall, just not organized.
Great service
Frances - Whittier, CA
Very efficient and prompt.
Great service
Monique - Los Angeles, CA
Ray was great . He was professional and very polite. He took care of everything right away.
Great
Angel - Carson, CA
Thank you for taking care of us. The tech was very nice and took go care of the problem.thanks again
Awesome
Danielle - Westminster, CA
Awesome
Got us up and running right away
James - Long Beach, CA
Professional customer service
Eva - Los Angeles, CA
Excellent customer service
Great service, handled quickly and professionally.
Debbie - Long Beach, CA
Would recommend service to others.
not great
Derek - Cypress, CA
Very hard to get approval to repair though I have warranty and waited long time to get an appointment.
Great Service
Ed - Santa Monica, CA
knowledgeable effective service
David - Los Alamitos, CA
Victor did all the things that were needed including calling, replacing components, cleaning and drying.
Warranty Call
Matt G - Lakewood, CA
Tech was on time, fast and helped us out on one of other appliances not even associated with the call. Good guy !
Very tidy and efficient
Linda - Newport Beach, CA
DRYER Repair
Barbara - Gardena, CA
Over-priced service visit; inaccurate repair diagnosis that would have cost more than a new appliance. Had dryer repaired for less than the Paradise service charge.
Jose
Antonio - Los Angeles, CA
Great service!
Kim - Gardena, CA
My washing machine was fixed and the repairman took his time and was respectful.
Chris
Chris - Whittier, CA
God checkout of refrig;
Ronald - Huntington Beach, CA
There is no doubt the technician was very knowledgeable about the potential problem with the refrig issue. It's too bad we didn't wait for them instead of having a second party . We wound up with a $75.00 charge and an "I think your circuit board is bad" and wham he's gone. However the Tech guy that came out had no spare filters and so now we have to go out and buy a filer. Thought these service people were supposed to be prepared!!
Rich
Rich - Long Beach, CA
Quickly diagnosed our problem and provided clear directions to avoid same in the future.
Excellent service!
Sharon - Costa Mesa, CA
My new Whirlpool washer was delivered on Tuesday, Jan 29 and it had a problem. Called Whirlpool warranty service and they scheduled Paradise Appliance to come out the next day. Johnny came out, ran some tests and fixed the problem. Thank you!
Very nice and helpful technician
Paul - Santa Monica, CA
It took a while to get the part, but the guy who came out was helpful and nice. I want to point out that i have an extended warranty, when i first called in all of that was set up properly; at no point did Paradise question whether there was a warranty...not until the technician got there and asked. He said it says it's not under warranty. i said i called in and gave my warranty info and the order was taken through that warranty info. instead of packing up and leaving, he did the work. then he ran into a snag as he took my word for it but his boss's were saying it's not under warranty; the order had come in not under warranty. but it was under warranty. so i called whirlpool, got the warranty people, they confirmed it, it was THEIR mistake and not mine and not the technician's and not Paradise's. BUT HAD IT NOT BEEN FOR THE TRUST THE TECHNICIAN GAVE ME, this would have been a disaster, he would have left, I would have been angry, and so on. He handled it perfectly. I was right. He believed me. And the order was completed. Hooray for him. Good guy.
Great Service
Dovey - Lake Forest, CA
I was very happy with the service Jorge provided. He came at the time designated. The repair was made efficiently.
Very satisfied with Victor
Janet - Lakewood, CA
Our repair man was great. Called before arrival an took care not to scratch our floor an swept under the refrigerator. Figured out what was wrong in a few minutes. Nothing to do with Victor but having to wait five days for repair when you have a warranty an then find out it can’t be fixed is way to long to go without a refrigerator.
Dryer Repair
Suraya - Los Angeles, CA
Great service and very prompt
Unable to fix product
Barbara - Los Angeles, CA
Nice man very knowledgeable but can’t fix product looks like it is defective
Great Service
Jessica - Los Angeles, CA
On time, knowledgeable rep, friendly service
Service was really good.
Max - Lakewood, CA
Great service, the tech was very informative and professional.
Danny - Los Angeles, CA
great service, typical scheduling
Victoria - Hawthorne, CA
Great Service
Alvaro - Paramount, CA
Prompt Service
Alex - Inglewood, CA
Very satisfied with Edi's service and professionalism.
Excellent service
Sonny - Carson, CA
Very pleasant,great personality and excellent service,knowledgeable as well
Friendly Service
Christine - Los Angeles, CA
Technician was very helpful and gave clear explanations related to the problem.
Great service
Zane - Mission Viejo, CA
Explained and answered questions about the refrigerator addition. to the problem requested
Service
Tyche - Los Angeles, CA
Very professional
The best service technician.
Danilo - Whittier, CA
Francis Cruz is the best technician that we have ever had service our appliances. Paradise is lucky to have him.
Denitz
Jena - Los Angeles, CA
It’s been many years since I’ve been able to say great service all the way around!!
Great service!
Marrina - Irvine, CA
Very nice service.
Amazing
Rachel - Los Angeles, CA
The technician was amazing!! So pleasant and kind he even helped me move something.
Terrible Experience
Catherine - Los Angeles, CA
This was one of the worst experiences I have ever endured. The representative was late, rude and condescending. He left a mess in my kitchen and had no supplies. I was referred directly by Kitchenaid - I do not recommend this company.
Disne
Diane - Redondo Beach, CA
Called to inform Parsdise that I Was pleased with the service and particularly the agents very polite
Very good service
Art - Hermosa Beach, CA
Great friendly service!
Seth - Los Angeles, CA
Great service
Sara - Los Angeles, CA
Phenomenal Customer Service
Matt - Huntington Beach, CA
I can't even begin to express how awesome Johnny was. He knew what he was doing, had great customer service, was so kind to our son, and such a joy to have service our oven.
Claudia barajas
Park place - Irvine, CA
Came 5 times for same microwave and still cannot fix if.
Good service
Vivian - Torrance, CA
Washer machine works perfectly after getting it serviced. Thanks
Whirlpool Corporation...defective KitchenAid refrigerator
Piper - Garden Grove, CA
Victor-I am still waiting for digital invoiced on service call; polite individual Paradise-Janice in Miami=nice individual; Irwina in Cypress-nice individual, could not find the service call for 1/21and did not return call on new service time; Jazzmine in Cypress-NOT a nice individual concerning new service time...All phone communication was initiated by Piper over the MLK holiday weekend.
Great Services
Kim - Fountain Valley, CA
Kitchenaid Fridge Leaking, freezing not cooling
JJ - Redondo Beach, CA
I really appreciated Chis' effort in trying to solve our ongoing trouble with our KRMF706 refrigerator. He is the 3rd tech that has shown up and the only one that ran a diagnostic on our system! Nobody prior to him even mentioned it. He decided that our issue was probably an intermittent error with the control board and replaced it on a follow up visit. I appreciate that he actually took the time to understand what was going on and decided that something should be done.
Great service!
JR - Long Beach, CA
Larry is very professional, polite, and courteous. He fixed our dishwasher and tested it thoroughly.
Great service
Fann - Irvine, CA
Great
Raghda - Orange, CA
Very good thanks
Excellent Service!
Robert - Long Beach, CA
Isabel
Isabel - Costa Mesa, CA
Awesome
Danielle - Carson, CA
Rep was on time and VERY knowledgeable.
Repaired wrong thing
Gordon - Seal Beach, CA
He could not fix the problem and set the machine to a cycle that took an hour and a half to run, though only a laundry basket of clothes. Told me touse as a permanent setting
Professional, prompt
Michael - Irvine, CA
First visit was to diagnose problem with dryer. Tech was on time, knowledgeable, friendly, saw problem immediately. Unfortunately did not have replacement part on truck so a second visit was necessary. Second tech also on time and replaced timer quickly. Checked to make sure timer was working, was done in under 30 minutes.
Awesome Serice
Drake - Buena Park, CA
On time and took care of the problem quickly. Friendly and nice to talk to. I was impressed. They obviously like helping people. Thanks Ramon!
Refr. warranty repair service
Patricia - Long Beach, CA
Other than the wait for parts that had to be factory ordered, the service was excellent!
Very satisfied!
Andrea - Los Angeles, CA
The repair person was excellent. He knew exactly what to do with my dishwasher to fix it. I had another company out 3 times that did not fix it!
Excellent help; efficient and fast
Lisa - Laguna Niguel, CA
Great Observation.
Brenda - Inglewood, CA
Technician identified the problem & noted that the equipment was inoperable & has a bad motor.
Great service
Larissa - Torrance, CA
Enrique went above and beyond his duties to be sure he did a good job.
Great technician
Todd - Los Angeles, CA
This was a great service and repair situation! They showed up on time too!
Great
Mark - Torrance, CA
Great service
Christy - Westminster, CA
The customer rep I spoke to was amazing and helpful. The tech who fixed the issue came on time and provided a courtesy call which was very helpful. Efficient and fast. Thank you.
Paradise
Doug - Newport Beach, CA
Technician Johnny was on time, pleasant, efficient, and very competent.
Honest
Glenn - Los Angeles, CA
We had a power surge that disabled our micro/oven combo Expected a large bill but it was a loose fuse which took 2 guys about an hour to discover and reinstall.
Great customer service
Giselle - Los Angeles, CA
Great
B - West Hollywood, CA
10/10
Terrible experience
Richard - Torrance, CA
1/1/19 Microwave issue-time set worked but turntable didn't turn and light didn't come on. Called to set up appointment, earliest they could come was the 10th of January. First appointment 1/10/19 fuse issue $30 part that had to be ordered, repairman returned on 1/15/19 to replace, 3 1/2 hours later not only wasn't he able to fix the problem but now the oven didn't work, which was working the evening before his arrival to repair the microwave. Another part had to be ordered was due in on the 18th and that repair was to be made on the 18th. The part didn't arrive so had to be rescheduled for the 21st. Still no part, finally the part arrived on the 22nd and the repairs of both the microwave and the oven were completed. We were required to pay for the oven part which worked fine before their repair man caused a problem. Therefore we were without a microwave for 22 days and an oven for 10 days due to incompetent repairman who caused the problem with the oven. During this time we continued to try to reach a superior at the company and were told an email would be sent to a supervisor who would contact us within 24 to 48 hours. We received a voice mail from some one named Edwin two days after our call we called him back three times left messages and we have yet to hear from him. Repair capabilities for inadequate. Customer service terrible Access to management or owners is unavailable Price was unreasonable considering they caused the problem.
Kevin
Kevin - Huntington Beach, CA
Great service.
Not happy with the service / awful
Sean - Los Angeles, CA
The technician made damage on the new wooden floor. I was not at the site when they were doing service, but when I get back, I was distraught that they damaged and marked on the new floor. How come they did not cover the working area and when they were pulling out the machine and changing the housing unit and left huge garbage. Hope they have insurance to cover the damage.
Trinh
Trinh - Westminster, CA
Knowledgeable technician
Steven - Lomita, CA
Demetris
Demetris - Carson, CA
Excellent
Mimi ( Not Milo Pleas
Mimi Tiu Tumang ( Please correct my name it’s not - Garden Grove, CA
It was good service and they fix whatever has to be taken care of. Again please correct my name it’s not Milo it’s Mimi. I hope for your kind attention. Thank you very much.
Paige
Paige - Beverly Hills, CA
Very informative service man
Marcia - Santa Monica, CA
He was a very informative and considerate person. He gave me suggestions and support on my new double oven. Ray is a great positive plus to this company.
Ray Great job in Santa Monica
City - Santa Monica, CA
Ray was timely, efficient, knowledgeable, and polite.
Great service
Joel - Santa Fe Springs, CA
It’s was quick and efficient
Service
William - Los Angeles, CA
Great service
Great service
Marilyn - Los Angeles, CA
Excellent Service and Customer Experience
Prashant - Torrance, CA
The team was great. They fixed the issue we had in no time. The went beyond there way to explain not only about the appliance we called for but the others we had as well. Awesome Job!
Great Service
Garo - Rolling Hills, CA
Rose was very professional. Only want her to service our washer.
Awesome
Blake - Newport Beach, CA
Enrique is a hardworking genius!!!
Sean - Torrance, CA
Refrigerator Repair
Julie - Irvine, CA
Good
Paul - Long Beach, CA
Great service, Rose was very nice and did a great job
Diane - Seal Beach, CA
Friendly, Kind hearted service
Laurie - Los Alamitos, CA
super service
Isaias - Torrance, CA
Edi was very fast and profesional
Great Service
Sorin - Anaheim, CA
Ramon was great to work with - Thank you!
Great service!
Nancy - Long Beach, CA
Ramone and Chris were very knowledgable about my ovens and fixed the problem in no time.
Great service Leak problem fixed.
Dianne - Redondo Beach, CA
Pleasant staff
Service great. Bit pricey but the technician did give discount
Howard - La Mirada, CA
Technician was fast and experienced he diagnosed and fixed the problem with in 30 mins
Peggy
Peggy - Huntington Beach, CA
Very pleasant and fixed the problem
X
Michael - Los Angeles, CA
Maria
Maria - Long Beach, CA
Awesome service
Great service
Judith - Manhattan Beach, CA
Technicians were terrific!!
Great Service
Rogelio - Torrance, CA
Chris diagnose the problem of the washer, replace the part, and then test the washer. Very good job and great service. Thank you.
on time, friendly and professional
Catherine - Redondo Beach, CA
Enrique was great. He was on time, replaced our ice machine, followed up immediately with an order for a needed water pump. Ultimately he was correct, that was what was needed, now that it's installed we have ice again. He was professional, thorough and was back to complete the job precisely when he said he would
Ice maker
Jason - Long Beach, CA
Thanks for prompt service
Al - Anaheim, CA
Thanks for calling during the window and coming over immediately, and resolving our issue.
Terrific service
Loranie - Santa Monica, CA
Ray Jackson called and was at my house in 10 minutes. He was knowledgeable and explained the problem and fixed it in no time at all. I would only ask for Ray if I have another problem which I hope won't happen.
Awful service
Barbara - Rolling Hills Estates, CA
Terrible experience with inexperienced technicians
Great experience
Redwald - La Mirada, CA
"Great Service"
Lawrence - Los Angeles, CA
We were very pleased with the Service from Edi Carias. We did not have to pay for anything because we have a warranty on our washer. He was very courteous and polite and did an excellent job.
Great Service
Faviola - Los Angeles, CA
Great service fix my problem.
Good service with an experienced technician
Duane - Laguna Niguel, CA
Good service with an experienced service tech. with a desire to make the repairs in a timely fashion.
Great Service
Noel - Cypress, CA
Nasrin johnson
Nathern - Irvine, CA
Excellent service
Good Service and Fast
Brian - Costa Mesa, CA
Sarkis was able to remove and replace the part in a timely manner
Yes, great service. Johnny is so professional and genuine.
William Kirrane - Newport Beach, CA
Excellent attention to detail
Dottie - Los Angeles, CA
He was polite, concerned & efficient.
Magtag Washer Service
Judith - Los Angeles, CA
Great efficient service
Vivienne - Los Angeles, CA
Great service
Jhovanna - Torrance, CA
Very professional
Robert S.
WASHER WHIRLPOOL WTW7500GC2 Q1no Q2 no.No signiature due to covid-19. Error code f6-e3 communication fault.; ordrng 1 W11130238 (cntrl-elec) and 1 W11130341 (console)
Raymond J.
REFRIGERATOR JENN-AIR JFC2290VEP5 "tech found faughty fzr rails, a;; three door seals are torn and light swtich in fzr does not work, will call back if decide.q1-no q2 n0no sign due to cv 19"
Edi C.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Customer complaint not working : found broken wire harness replaced it for customer also replaced door handle all components ok to manufactory specifics. q1nq2n no signature capture per covid19
Edi C.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Customer complaint door not closing : found broken handles replaced themn for customer all componets ok to manufactory specifics. q1nq2n no signature per covid19
Chris Z.
DRYER WHIRLPOOL MGD5620HW0 I REPALCED THE MAIN CNTRL AND UI DUE TO THE ERROR CODE SERVICE BULLITON RELATING TO THIS ISSUE SO NOW UNIT SHOULD BE COMPLETE
Robert S.
OVEN WHIRLPOOL WFG525S0HS1 Q1 no Q2 no.No signiature due to covid-19. Newer construction closing date on the home was 12/17/19. Right door hinge failed. Replaced the right door hinge.
Larry G.
REFRIGERATOR KITCHENAID KRSC703HBS01 q1no-q2n0--no sign covid-19----auth#krdn900nl2---replaced both doors sent to customer from whirlpool---ord.1534606569-
Jonathan H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "no one was home, prescreening parts; ordrng 1 W11085683 (motr) and 1 W11305308 (board)"
Oriale P.
REFRIGERATOR KITCHENAID KRSC703HBS01 "helper for tech LG not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
REFRIGERATOR WHIRLPOOL WRT318FZDM00 q1no q2no--no sign covid 19----freon leak no frost pattern
Rose K.
REFRIGERATOR WHIRLPOOL MFI2665XEM4 replaced water inlet valve q1no q2no no sign covid19
Jonathan H.
MICROWAVE MAYTAG MMV4205DS1 customer cancelled ppt
Chris Z.
REFRIGERATOR WHIRLPOOL WRT112CZJB00 "UNIT LOW ON FREON AND ISNT COOLING AT ALL,, COMPRESSOR IS RUNNING EXTREAMLY HOT AND FANS ARE ALL RUNNING; ordrng 1 W11370574 (COMPRESSOR) and 1 W11368877 (EVAP) and 1 W11368894 (CONDENSER) and 1 W11107829 and 1 SEALEDSYSTEMTECH"
Ramon H.
WASHER WHIRLPOOL WFW8620HW2 cx was complaining that button was stuck un plugged and reset main control tested working good CALLED TP FOR AUTHO # IS WRE4Z00NL2
Jonathan H.
MICROWAVE WHIRLPOOL WMH78019HZ0 unit needs new door assembly ordering parst setting up asap apptq1q2 no sig covd 19 protocol ; ordrng 1 W11188093 (door)
Sarkis M.
REFRIGERATOR KITCHENAID KSSC42QVS02 q1 q2 no no sing c19 repait ice desp door ckd working ok
Jorge A.
REFRIGERATOR JENN-AIR JFX2897DRP02 "q1-no,q2-no,no sign due to covd 19, i adjusted the switch fopr light and installed newone."
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "q1-no,q2-no, no sign due to covid 19, in talled one ligfht for refreigerator side. all tested out ok, i got approval from MT. togive priceat our cost.; used 1 WPW10515058 (light) from stock"
Oriale P.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "replaced door with broken wires near hinge, unit cooling & working. auth#WQKNJ00XPL2; not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
WASHER MAYTAG MVWB765FW1 q1 no q2 no no sign due to covid 19 cx concernred ripping clothes recalibrated and tested working good no further vissues at this time
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 q1no-q2no--no sign covid-19---supply water pressure low. needs to have repaired
Victor B.
MICROWAVE OTR WHIRLPOOL WML55011HB2 "completedd helper job, q1 no q2 no i didn't get signature cause covid-19"
Chris Z.
MICROWAVE OTR WHIRLPOOL WML55011HB2 Q1: noQ2: no no signature due to covid-19unit had a burnt out fan that most liekly shorted the board casuing the lights to not work. wrdpn00nl2
Ramon H.
DRYER WHIRLPOOL WGD8620HW1 NEEDED TO RESET MAIN CONTROL TESTED WORKING GOOD NO FURTHER ISSUES AT THIS TIME
Sarkis M.
DRYER WHIRLPOOL MGDB850WQ "q1 q2 no no sing c19 installed rerpair kit ckd ok; used 1 4392067 (REPAI KIT), and 1 WPY055980 (adhes980) from stock"
Pablo V.
RANGE WHIRLPOOL WFG320M0BW0 replace bad control sensor and ignitor run test ok request completed Q1no Q2 no no sign covid 19
Francisco J.
DRYER MAYTAG MGDB765FC0 replaced the burner gas valve completed its working now i never smelled gas but she called again replaced the whole burner asssembly.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 q1q2 no no sig covd19 protcl unit needs new gaskets ordering parst setting up asap appt ; ordrng 2 W10830055 (gasket)s
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 "q1q2 no no sig covd19 protocol customer extremely upset unit still not cooling button section of teh fresh food door not even closing i opened to checked and the door fell on top of me this is a safety hazard i explained we can order door and customer very upset that this will take 4 plus weeks to get servie done, customer dosnt want this unit anymor dosnt feel safe i informed her to please contact whirlpool contract and also home depot. she stated this door was defective from day 1 when they installed unit. will order door but they can contact home depot and contract regarding furtehr options"
Chris Z.
DRYER WHIRLPOOL LER5620KQ1 I FOUND A LOOSE CONNECTION AT THE TIMER AND SO I REINSTALLE DIT ND NOW UNIT IS COMPLETE AND OPORATING
Rose K.
OVEN - GAS JENN-AIR JGS9900CDF01 replaced switches and spark module q1no q2no no sign covid19
Oriale P.
RANGE WHIRLPOOL ISG650WS00 "found weak oven ignitor causing long times to pre heat, needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 74007498 (igniter,oven)"
Oriale P.
REFRIGERATOR KITCHENAID KRFF507HPS00 "found evap fan not running causing cooling issues, needs parts replaced.not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11224591 (motor-evap) and 1 W11224256 (cntrl-elec)"
Victor B.
REFRIGERATOR MAYTAG MRT118FFFH04 compressor came open oil al over the box-reordered.; ordrng 1 W10913906 (access valve) and 1 W11209866 (compressor)
Jorge A.
REFRIGERATOR WHIRLPOOL KRFF507ESS00 "q1-no,q2-no, nosign due to covid 19, I needtoorder thisparts due to defrost issuein refrigerator section.; ordrng 1 WPW10277799 (harness 28.86)"
Jonathan H.
DRYER WHIRLPOOL WGD75HEFW0 "reordering valve ignitor wont turn on but unit has power, no more ignitors in truck used last one earlier today at a call. q1q2 no no sig covid19 protocol ; ordrng 1 280119 (valve) and 1 279311 (ignitor)"
Oriale P.
WASHER WHIRLPOOL MHW8630HW1 "unit has bad dispenser pump motor not dispensing any soap, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11316271 (motor-pump) and 1 W11465557 (dispenser) and 2 hose (W11316272)s"
Raymond J.
RANGE JENN-AIR JDRP436WP02 "tech replaced faughty control and sensor, all test good,q1-no q2-nono sign due to cv 19double labor auth JRDS5RDAPL2"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Q1Q2 NO NO SIG COVID19 PROTOCOL unit fan running and compressor when we adjusted temps it turned off so unit is cooling proeprly no excessive freezing but they will need to have temps adjusted to make ice proeprly to allow unit to stop making ice at proper time and to cut power to fan for ice maker assm when temps are satisfied all tested fine no furtehr issues
Chris Z.
WASHER WHIRLPOOL MHW3505FW Q1: noQ2: no no signature due to covid-19I REPALCED A BAD LOCK ASSEMBLY AND TESTED AFTERWARDS AND ALL IS WOKRING PERFECTLY
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 q1 q2 no no sing c19 this type odor notihing to do with refrigerator -----c/b
Oriale P.
WASHER MAYTAG MVWB835DW4 "unit is dead no power not turning on need parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11115285 (panel-cntl) and 1 W11170706 (cntrl-elec)"
Robert S.
WASHER MAYTAG MVWB765FW4 Q1 no Q2 no.No signiature due to covid-19. Checked the washer all functions are normal. Advised cust to use deep fill and extra rinse.
Pablo V.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 sr# 7728368292 unit needa new connector and new panel; ordrng 1 W11130216 (control) and 1 WPW10271543 (connector)
Edi C.
WASHER MAYTAG MVWX655DW1 Customer complaint feet keep coming off: replaced all four feet level it tested all components ok to manufactory specifics. q1nq2n no signature per covid 19
Edi C.
WASHER WHIRLPOOL WTW8500DW1 Customer complaint not working : found bad control and touch panel replaced parts for customer run diagnose test all components ok to manufactory specifics q1nq2n no signature per covid 19
Edi C.
REFRIGERATOR WHIRLPOOL JS42SEFXDB01 Customer complaint not cooling : found bad evapotar and compressor replaced unit run diagnose test all compoents ok to manufactory specifics q1nq2n no signature per covid 19
Francis C.
REFRIGERATOR WHIRLPOOL JS42SEFXDB01 Tech was assigned as a helper;
Raymond J.
DRYER WHIRLPOOL WHD5090GW0 "tech found water tank full and would not allow unit to heat, tech removed water and all test good.q1-no q2-nono sign due to cv 19"
Larry G.
DISHWASHER KITCHENAID KDTE334GPS0 q1no-q2no--no sign covid-19--sp--w11296667---S-Code S22916--adjuster was broken by defective rails when they broke---replaced both parts and tested for correct operation.
Pablo V.
OVEN MAYTAG MGR8700DH0 found range working customer had problem with ovent not heating and front lef burner not working customer isgoing to purchase a new range Q1no Q2no no sign covid 19
Jonathan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 "q1q2 no no sig covd19 protocl unit needed adjustments on door, changed temps ice maker working nno furtehr issues"
Robert S.
WASHER WHIRLPOOL CHW9150GW1 Q1 no Q2 no.No signiature due to covid-19. Checked the washer cleared the error code and set control to 2.75.
Victor B.
DRYER WHIRLPOOL WGT4027HW0 "F7E5 – SHIFTER FAULT, F7E6 – MOTOR FAULT, replaced shifter test good; used 1 W10913953 (SHIFTER) from stock"
Sarkis M.
OVEN WHIRLPOOL WFG525S0JSO q1 q2 no sing c19 installe module ckd working ok
Jonathan H.
WASHER WHIRLPOOL WFW560CHW0 q1q2 no no signature covid19 protocol
Jonathan H.
DRYER WHIRLPOOL WGT4027HW0 replaced parst tested unit no furtehr issues they mpoved unit to garage couldnt test afterwards no furtehr issues all tested ok q1q2 no no sig covid19 protocol
Oriale P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "found ice maker pour spout blocked with ice causing water to spill into bucket, cleared ice from spout made adjustment, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
MICROWAVE WHIRLPOOL KMHC319ESS-5 "replaced broken light, cust purchase light installed light tested working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
WASHER MAYTAG ATW4675YQ1 Q1 no Q2 no.No signiature due to covid-19. Weak suspension rods and broken tub ring.; ordrng 1 WPW10215107 (tub ring)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1 q2 no no sing c19 1 week old need compressor customer frfus to repair going to retern
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS2 "q1q2 no no sig covid19 protocol unit needed new door switch replaced fuse and switch no furtehr issues no more error code; used 1 W10269460 (SWITCH), and 1 W10138793 (FUSE) from stock"
Jonathan H.
WASHER WHIRLPOOL WFW5620HW0 "q1q2 no no sig covid 19 protocol door locked ran diag and error code for door locked and drain, found impellar siezed up i unlocked door tested unit drained unit ran diag and cleared codes unit door unlocked and door switch is fine, drain fis fine calibrated unit"
Robert S.
WASHER WHIRLPOOL WFW7590FW0 Q1 no Q2 no.No signiature due to covid-19. Found broken rotor and bolt. Washer will need a new tub assembly.; ordrng 1 WPW10737541 (tub-outer) and 1 W10870752 (stator) and 1 WPW10453673 (rotor) and 1 W11253212 (screw) and 1 2NDMAN (2NDMAN)
Pablo V.
WASHER MAYTAG MVWX655DW1 found error code fron thelastime clear error code calibrate unit test ok request completed Q1no Q2no nosign covid 19
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 cx ice maker was stuck took apart and put back correctly tested working good
Larry G.
WASHER WHIRLPOOL LTG5243DQ2 q1no-q2no-no sign covid 19---replaced broken lid switch and test for wash pump out and spin
Ramon H.
OVEN KITCHENAID KEBS277SBL04 cx needs glass non lo0nger avaliable CALLED SAFETY FOR AUTHO # KRCVH00WL2 SR#7728299699
Robert S.
RANGE WHIRLPOOL WFG320M0BS3 Q1 no Q2 no.No signiature due to covid-19. Found bulb briken in the socket. Removed the bulb base from the socket and replaced the bulb.
Chris Z.
REFRIGERATOR JENN-AIR JS42NXFXDE01 Q1: noQ2: no no signature due to covid-19i replaced modual and now all leds are working pproprly
Chris Z.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Q1: noQ2: no no signature due to covid-19unit just needed to be levled a little bit, vibration is due to chassie being twisted so i leveled it so chassie is straightend out"
Ramon H.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 this is not a recall NOT THE SAME ISSUE CX ICE MAKER WAS NOT CONNECTED TOOK APART AND PUT BACK TOGETHER TESTED WORKING GOOD
Jonathan H.
WASHER AMANA NTW4516FW3 "contacted customer and they informed that they didnt make appt arrived and w]knocked on door, no repairs needed unit began working assumably"
Victor B.
DRYER-GAS WHIRLPOOL WGD7500GC0 "replaced toe cover cause has a sm. dip, q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
MICROWAVE WHIRLPOOL CAE2745FQ1 Q1: noQ2: no no signature due to covid-19i need new main cntrl and lock due to lock light blinking non stop no matter what i do to make it stop.; ordrng 1 W11368855 (cntrl) and 1 WPW10482836 (latch)
Robert S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Q1 Q2 no. No signiature due to covid-19. Checked the refrigerator found ice cubes stuck and holding ip the shut off arm. Removed the ice and the ice maker harvested and filled.
Pablo V.
LAUNDRY CENTER MAYTAG MVWC565FW0 washer not working found bad actuator replace actuator run test ok request completed Q1no Q2no nosign covid 19
Rose K.
DISHWASHER KITCHENAID KDTE334GPS0 replaced upper dis rack and adjuster q1no q2no no sign covid19
Robert S.
DISHWASHER JENN-AIR JDB8200AWP0 Q1 no Q2 no. No signiature due to covid-19. Dishwasher is not responding to input keypad. Replaced the keypad console and tested operation.
Oriale P.
REFRIGERATOR KITCHENAID KRFF507HPS00 "found doors uneven, releveled doors to make even , advised cust to remove weight from right side door, was too heavy, unit cooling & working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 repair plastic on the ice maker test holding in place request completed Q1no Q2no nosign covid 19
Victor B.
DISHWASHER KITCHENAID KDTM354DSS4 "not pumping water it some white residue at sensor, replaced pump and motor test good. q1 no q2 no i ddin't get signature cause covid-19"
Oriale P.
WASHER MAYTAG MVWC360AW0 "replaced bad drain pump & broken sheld cover, ran test working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
BUILT-IN M/W JENN-AIR JMC8130DDS "installed left door hinge cust purchased part, installed part for cust unable to warranty for 1 year"
Edi C.
MICROWAVE OTR AMANA AMV2307PFS3 part ordering MT; schdld next appmnt for 7/17 FRI !
Rose K.
REFRIGERATOR JENN-AIR JF42NXFXDE02 wrong unit had jenn air send me a new service order
Edi C.
MICROWAVE OTR AMANA AMV2307PFS3 part ordering MT; schdld next appmnt for 7/17 FRI !
Ramon H.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 replaced ice maker and tested working good
Chris Z.
REFRIGERATOR JENN-AIR JB36NXFXLE01 Q1: noQ2: no no signature due to covid-19i replaced bad leds and now unit is fully lit up
Francis C.
REFRIGERATOR KITCHENAID KBSD602ESS01 "found a lot of moister on ffc section and causing water leaking an condensation all over the walls , i call tech line and they recomend to order adhesive sealer for both section , they gave me SR7728317887 .; (created new UIS, deleted prior attachment to UisID 17384), ordrng 2 WP482338VP (adhesive)s"
Larry G.
WASHER WHIRLPOOL WFW560CHW0 q1no-q2no--no sign covid-19---door not closing correctly. realigned loose door lock and checked for correct opening/closing of door
Rose K.
FREEZER WHIRLPOOL WZF7R20DW03 ordered new compressor q1no q2no no sign covid19; ordrng 1 W10750851 (compressor) and 1 W10913906 (coupler) and 1 sealsystemtech (sstech)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT108FZDM07 q1 no q2 no no sing c 19 frezeer and refg door has dant under 30 days oild; ordrng 1 WP2315539 (motor-evap) and 1 W11127829 (motor-cond) and 1 LW10636410 (dor-fip) and 1 LW10638683 (dor-fip) and 4 WP489357 (screw)s
Jorge A.
WASHER MAYTAG MVWB765FW3 "q1-no,q2-no, nosign due to covid 19, i did calibration in the computer and also adjusted the agitator dueto tear clothes. all tested out ok."
Jorge A.
DRYER MAYTAG MGDB765FW0 "q1-no,q2-no, nosign due to covid 19, i did ran test mode for and check for error code and found no error codes ,i pull little bit awy from the wall so will be no kink in the ventilation hose in back."
Jonathan H.
DISHWASHER WHIRLPOOL MDB8979SFZ2 replaced parst tested unit fine no furtehr issues all tested fine no leaks psp parst q1q2 no no sig covid19 protocol
Jorge A.
ICE MAKER KITCHENAID KUIX505ESS2 "q1-no,q2-no sign due to covid 19, i installed new cutting grit for good funtion and customer will call me to follow up withe unit."
Larry G.
RANGE WHIRLPOOL WFG505M0BS3 q1n0--q2n0---no sign covid--door coming apart--defective..--home depot told that i can her new oven...go ahead and give her new oven. but i'm going to order part that is broken; ordrng 1 W11105139 (brkt-glass) and 1 W11176456 (glass-door)
Edi C.
DRYER WHIRLPOOL MDG7400AWW Customer complaint timer not moving : replaced timer for customer run diagnose test all components ok to manufactory specifics. q1nq2n no signature per covid19
Chris Z.
WASHER MAYTAG MTW6300TQ0 Q1: noQ2: no no signature due to covid-19i replaced the suspenstion due to the last ones being completely shot and htese new ones
Ramon H.
WASHER WHIRLPOOL MVWX655DW2 q1 no q2 no no sign due to covid 19 cx had a stuck drain pump took apart and tested working good
Ramon H.
DRYER-GAS MAYTAG MGDX655DW2 q1 no q2 no no sign due to covid 19 cx door catch was fallig off took apart and put back on secuerly tested sevral times working good
Jorge A.
REFRIGERATOR WHIRLPOOL WRS311SDHW01 "q1-no,q2-no, nosign due tocovid 19, iinstallednew icemaker for making ice all tested outok hear the water running to icemaker. same issue from before.; used 1 WPW10300022 (icemaker) from stock"
Robert S.
WASHER AMANA NTW4516FW0 Q1 no Q2 no.No signiature due to covid-19. Washer will only agitate counterclock wise. Wiggled harness nea actuator and the washer began to agitate nornmally.; ordrng 1 W10678690 (harns-wire) and 1 W10890624 (motor-drve)
Ramon H.
REFRIGERATOR WHIRLPOOL WRF560SMYW04 q1 no q2 no no sign due to covid 19 cx leaving door open causing ice to build up on freezer evapo also cx has gap in freezer gasket formed gasket and no more gap
Jonathan H.
WASHER WHIRLPOOL WFW560CHW0 q1q2 no no sig covid 19 protocol use double labor autho - WRDBL00ML2replaced parst etsted unit no furtehr issues all tested ok
Chris Z.
DRYER MAYTAG MGD6630HC0 Q1: noQ2: no no signature due to covid-19i replaced consol kit as per service pointer and now unit shouldnt come up with the same error cde any more
Oriale P.
WASHER WHIRLPOOL WTW6600SW2 "replaced weak suspension rods for ul error, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
DRYER MAYTAG MEDC200XW1 q1no--q2no--no sign covid-19---replaced defective timer due to bad heat contacts. and verifed correct heat operation..
Victor B.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "customer doesn't like the fridge cause she doesn't want to reset the setting on winter or summer, and also she puts tall bottles infront of f.f. vent that gets frozen, i explained i called partner team, sr#7728290409"
Rose K.
DISHWASHER MAYTAG MDB4949SHZ0 ordered new wash motor and control if needed q1no q2no no sign covid19; ordrng 1 WPW10591570 (pump&motor) and 1 W11225084 (cntrl-elec)
Rose K.
FREEZER WHIRLPOOL WRS588FIHZ00 repaired sealed system leak q1no q2no no sign covid19
Larry G.
RANGE WHIRLPOOL WEG515S0FS2 q1no-q2no--no sign covid-19----defective front console panel and burner valve hard to turn. door latch locking when door closed.; ordrng 1 W10893960 (panl-cntrl) and 1 W11310915 (cntrl-elec) and 1 W10901555 (valve-brnr) and 1 W10901554 (valve-brnr) and 2 W11122869 (knob)s and 2 W11131701 (bushing)s and 1 WPW10107820 (latch-door)
Sarkis M.
MICROWAVE WHIRLPOOL WMH31017HS2 q1 no q2 no no sing c19 need baord; ordrng 1 W11175576 (panl-cntrl) and 1 W10892389 (cntrl-elec) and 1 W11252187 (interlock) and 1 W11252186 (interlock)
Oriale P.
DRYER MAYTAG MGDB835DW4 "replaced drum roller kit for screeching noise, ran test working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 4392067 (REPAI KIT) from stock"
Pablo V.
DRYER WHIRLPOOL WED9290FC0 run test normal drying time instruc customer about condenser that need to be clean request completed Q1no Q2no no sign covid19
Pablo V.
REFRIGERATOR WHIRLPOOL WRB533CZJW00 found hole in the cabinet call tech line they are going to call customer and take care of the problem request completed sr #7728351411
Ramon H.
REFRIGERATOR KITCHENAID KFIV29PCMS03 cx needs fan and harness; ordrng 1 W10277799 (harns-wire) and 1 W10633627 (motor-evap)
Larry G.
OVEN KITCHENAID KOSE500ESS01 q1no-q2no---no sign--covid19----replaced temperature sensor and tested for correct temperature
Victor B.
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 "replaced dumper now f.f. gets cold air., q1 no q2 no, i ddin't get signature cause covid-19"
Chris Z.
DRYER WHIRLPOOL WET4027HW0 Q1: noQ2: no no signature due to covid-19i found pully to be loose so i tightended it and now unnit is quiet
Edi C.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint not working : found bad water pump replaced for customer re run test all components tested ok to manufactory specifics, q1nq2n no signature per covid19; used 1 W10876600 (PUMP-WATER) from stock"
Chris Z.
MICROWAVE KITCHENAID KMLS311HSS1 unit needs main cntrl again lights arent working correctly even after i installed new moduals; ordrng 1 W11129649 (cntrl-elec)
Sarkis M.
DISHWASHER WHIRLPOOL WDT710PAHZ1 q1q2 no no sing c19 reoair track ckd working ok
Jonathan H.
MICROWAVE WHIRLPOOL WMH78019HW2 unit needs new door and mag ordering parts setting up next week appt q1q2 no no sig covd 19 protocol; ordrng 1 W11196122 (door) and 1 W11230995 (mag) and 1 W10561770 (cap)
Chris Z.
RANGE WHIRLPOOL WFC150M0EW3 i replaced switched thtat burnt up and melted and now burner works and heats up and turns off perfectly
Rose K.
WASHER MAYTAG MVWC500VW1 replaced water pump q1no q2no no sign covid19
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Q1 no Q2 no.No signiature due to covid-19. Checked the doors found operation normal and advised the customer on filter replacement.
Robert S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Q1 no Q2 no. No signiature due to covid-19. Freezing in the fresh food compartment.; ordrng 1 W11357371 (cntrl-box) and 2 WPW10384183 (thermistor)s and 1 WP2315539 (motor-evap) and 1 W10838965 (thermistor)
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 q1 no q2 no no sing c19 auth#krddf00xpl1; ordrng 1 W10815668 (dor-fip bl) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)
Larry G.
RANGE JENN-AIR JGS9900CDS02 q1no-q2no--no sign covid-19---replaced burner head and orffice assembly and worn door gasket---all burners working ok now; pckd up 1 WPW10162384 (gaskt-door) and 1 74007736 (burner asy)
Jonathan H.
DRYER WHIRLPOOL WGD5620HW1 q1q2 no no sig covid19 protocol unit had bad connection the mian board assembly fixed terminal tested unit no furtehr issues all tested ok
Larry G.
MICROWAVE WHIRLPOOL WMH53520CS2 q1no-q2n0--no sign covid-19---replaced blown fuse and defective door switches--tested for start up and unit is heating ok.
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "i showed to male about the bottle that was infront of vent that were ice up for that reason, also dispencer was lock i unlock it and showed to male also. q1 no q2 no, i didn't get signature cause coid-19"
Pablo V.
OVEN WHIRLPOOL WOD51EC7HB01 worng part; schdld next appmnt for 7/27 MON !
Edi C.
OVEN WHIRLPOOL WOD51EC7HB01 Customer complaint not working : re orderign part wrong color came in q1nq2n no signautre per covid 19; ordrng 1 W11297710 (panel) and 1 ovendolley
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "per male over the phone fridge is cooling fine., q1 no q2 no, not to come to the house."
Oriale P.
WASHER WHIRLPOOL WTW5000DW2 "found long fill error, advised cust to make sure both hot & cold water lines are open at all times when using, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
REFRIGERATOR KITCHENAID KRFC704FSS00 helper completed
Edi C.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Customer complaint not cooling : found frost inside rf side replaced evaporator cover , icemaker and control board for customer q1nq2n no signature per covid 19"
Francis C.
RANGE JENN-AIR JGS9900CDS02 Tech was assigned as a helper;
Oriale P.
REFRIGERATOR MAYTAG MSS25C4MGZ00 "ice cube gettting stuck in flapper shutte called tech line refered to service pointer w10647960 advised cust to push level all the way in to avoid cubes getting stuck per service pointer sr#7728345483 not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
LAUNDRY CENTER WHIRLPOOL MVWX655DW0 Customer complaint not working : found bad motor 10 years warranty on part replaced motor for customer tested all components ok to manufactory specifics. q1nq2n no signature per covid19
Jorge A.
REFRIGERATOR WHIRLPOOL KBFC42FSS00 "#7728345249, called techline, q1-no,q2-no, no sign due to covid 19, need to order parts control board and both motor fan.; ordrng 1 W10181323 (motor) and 1 W10856615 (fan assy.) and 1 W10823814 (control)"
Sarkis M.
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 q1 no q2 no no sing c19 def drain was pluugd cleaned ckd ok
Victor B.
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "there was some pressur but not cooling at all installed a uvdryer and access valve , start getting cold, needs to check for leaks. ordered compressor nd evap; ordrng 1 W11122867 (evap.) and 1 WPW10507886 (compressor), used 1 W10913906 (COUPLER), and 1 WPW10143759 (DRIER) from stock"
Ramon H.
RANGE WHIRLPOOL WEG750H0HZ0 cx needs console and control; ordrng 1 W11205353 (control) and 1 W11339755 (console)
Oriale P.
LAUNDRY CENTER WHIRLPOOL WET4027EW1 helper for tech JV
Chris Z.
REFRIGERATOR KITCHENAID KRFC604FSS00 Q1: noQ2: no no signature due to covid-19frosted evap needs new cover and contrl board; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CNTRL-ELEC)
Ramon H.
DRYER MAYTAG MGD7230HW0 q1 no q2 no no sign due to covid 19 cx had no plastic lock on wheel put one on and tested working good
Ramon H.
REFRIGERATOR KITCHENAID KRSC703HPS00 cx over freezing in fresh food side advised cx to defrost naturally
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 need to orderparts for this repair .; ordrng 1 WPW10464673 (motor) and 1 W11035836 (cntrl)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 i leveled FZ dooor due to it being very uneven and so now it should be creating a perfect seal. when i arrived there wasnt an icebuildup but i still think it was due to door not sealing
Jonathan H.
RANGE WHIRLPOOL WFG515S0ES1 q1q2 no no signature covid19 protocol replaced parst and tested unit unit was running fine afterwards gas flow is perect no fruther issues
Robert S.
COOKTOP WHIRLPOOL W5CE3024XB00 Q1 no Q2 no .No signiature due to covid-19 helper complete.
Larry G.
OVEN WHIRLPOOL KODE500ESS04 q1no-q2no--no sign covid-19--checked for correct heating and advised on cooling fan blower down by bottom draw- unit working ok.
Jonathan H.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "S27311q1q2 no no sig covid19 protocol unit has ice build needs new controls and evap cover assm unplugged unit for cust, the have wrong dop im sumbitting date of escrow for closing date to office sd pics. ordering parts; ordrng 1 W11167902 (cover) and 1 W11332011 (board) and 1 W10888882 (ice maker assm.)"
Edi C.
DRYER MAYTAG MGDC465HW0 Customer complaint not heating and seal out: replaced door seal and replaced gas coils for customer all components ok to manufactory specifics. q1nq2n no siganture per covid19
Ramon H.
WASHER MAYTAG MVW7230HW0 cx had a very loose agaitator plate took off and tighten down very good recalibrated and tested working good
Ramon H.
RANGE-GAS KITCHENAID KSGG700ESS1 q1 no q2 no no sign due to covid 19 cx had loose handle on door tignten down working good
Francis C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Tech was assigned as a helper;
Victor B.
DISHWASHER WHIRLPOOL IDT830SAGS0 "repalced tub that tech CZ ordered, auth#irb3b00nl2, q1 no q2 no ,i didn't get signature cause covid-19"
Ramon H.
REFRIGERATOR JENN-AIR JFC2089BEP01 q1 no q2 no no sign due to covid 19 cx possibly leaving door open advised cx to make sure there closing door
Pablo V.
MICROWAVE KITCHENAID KOCE500ESS05 unit need a new panel control and harness; ordrng 1 W11157180 (harness) and 1 W10874060 (harness) and 1 W10915648 (control) and 1 W10789995 (harness) and 1 W11179310 (control) and 1 W10603949 (harness) and 1 W11093254 (panel)