We serviced a
WHIRLPOOL REFRIGERATOR
Model WFG540H0ES1
Near Los Angeles, CA 90744
Jonathan
Job Details: 09/14/2021
q1 n0q2 nono signiture required due to covid-19 cx needs knobs for stove there all cracked cx wants us to ship him the parts to him he can install them himself; ordrng 5 W10766544ds (knob)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Bell, CA 90201
Guillermo
Job Details: 09/14/2021
Q1no Q2no No signature due to covid 19.Ice maker not harvesting cubes. Ice maker was found turned off. Turned back on ice maker and reset ice maker. Ice maker works and water was supplied. Advise customer to wait for harvesting.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXB01
Near Bell, CA 90201
Guillermo
Job Details: 09/14/2021
"Q1no Q2no No signature due to covid 19.Replaced diffuser and dispenser pads. Tested both components, both work fine. No other issues after repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Norwalk, CA 90650
Oriale P.
Job Details: 09/14/2021
"made adjustment to tubing from compressor virbating on frame, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
KITCHENAID RANGE
Model KESS907SSS00
Near Cypress, CA 90630
Oriale P.
Job Details: 09/14/2021
"found fron left surface burner not working, needs parts replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WP9763762 (switch-inf) and 1 W10823692 (elmnt-surf) and 1 W10823698 (elmnt-surf)"
We serviced a
JENN-AIR RANGE
Model JDRP536HM00
Near Placentia, CA 92870
Javier
Job Details: 09/14/2021
"complain oven door not closing properly oven door not aligned, ordered right and left door hinges; ordrng 1 W11096984 (hinge door (left)) and 1 W11096983 (hinge door (right))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QVS05
Near Santa Monica, CA 90403
Francis C.
Job Details: 09/13/2021
"Complain not cooling , found bad compressor and evaporator , customer need to wait 24hrs for a good cooling performing , also after cooling satify , need to rest over temperature setting if still on , need calls us back maybe the control panel is bad"
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDW
Near Signal Hill, CA 90755
Victor B.
Job Details: 09/13/2021
"drain ice up defrosted test good, q1 no, q2 no, i didn't get signature cause covid-19"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rolling Hills Estates, CA 90274
Brandon
Job Details: 09/13/2021
"q1q2-no sign do to covid-19cx concern door handle is loose.diagnosed and found loose door handle on freezer, i removed the door handle to tighten the handle hinge screws and then tightened and secured door handle, job complete no other issues."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rancho Palos Verdes, CA 90275
Christian
Job Details: 09/13/2021
"cx states buttons are sometimes unresponsive. Removed front console and seperated ui from console assembly, found loose connectoin, fixed and reinstalled everything. unit now working fine no sign due to covid19 q1n q2n"
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW0
Near Rancho Palos Verdes, CA 90275
Christian
Job Details: 09/13/2021
replaced all parts and tested unit now working fine no sign due to covid19 q1n q2n
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Irvine, CA 92620
Roger
Job Details: 09/13/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. ; ordrng 1 W11416460 (Vent) and 1 W11545539 (Gasket) and 1 W11545290 (Deflector)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Irvine, CA 92606
Sarkis M.
Job Details: 09/13/2021
q1q2 no no sing installed led ckd working ok authorization # ky2m300dpl1-----x------- 1 *
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near El Segundo, CA 90245
Guillermo
Job Details: 09/13/2021
"Q1no Q2no No signature due to covid 19.Fridge not cooling or weak cooling. Fridge food spoiling. Checked frost pattern forst pattern is good. Will order add parts,; ordrng 2 WPW10384183 (thermistor)s and 1 W11399425 (harness)"
We serviced a
WHIRLPOOL OVEN
Model JMW2430IL03
Near Rolling Hills, CA 90274
Jonathan
Job Details: 09/13/2021
q1 n0q2 nono signiture required due to covid-19 installed frond door glass assembly checked that door was closeing properly everthing is working to factory specs
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near South Gate, CA 90280
Larry
Job Details: 09/13/2021
Q1 No Q2 No No sign due to covidCx complaint was the washer was leaking from the rear. Seen the trail of water coming from the water valve it was leaking and started to rust beneath the valve leaking into back panel. secured the water valve and as of now there were noleaks when i ran diagnotics and tested all the cycles.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN602ESS01
Near Manhattan Beach, CA 90266
Jonathan
Job Details: 09/13/2021
q1 n0q2 nono signiture required due to covid-19 replaced 3 module lights now all the lights work to factory specs
We serviced a
JENN-AIR OVEN
Model JDS9860AAB
Near Anaheim, CA 92806
Steven
Job Details: 09/13/2021
"Q1 No Q2 No, NO Covid 19Cx complaint was that the left burners weren't lighting up. I removed the old terminal block and installed the new terminal block. I tested the burners after the install and the started ligh up right away. Cx is satisfied. As of now all functions are in working order"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Los Angeles, CA 90047
Robert S.
Job Details: 09/13/2021
Q1 no Q2 no.No signiature due to covid-19. Cheked the refrigerator and advised the customer that the ice dispenser door sweating is normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Torrance, CA 90504
Christian
Job Details: 09/13/2021
Fridge has issue with drain pan. needs new one; ordrng 1 W11457241 (drip pan)
We serviced a
KITCHENAID OVEN
Model KFGD500ESS01
Near Redondo Beach, CA 90278
Jonathan
Job Details: 09/13/2021
"q1 n0q2 nono signiture required due to covid-19 cx needs top touch panel also top oven heat is escaping on top and ignighters are bad aswell parts go over 300 dollars authorization needs to get autho and put 3 call counts; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model LGR5636PQ0
Near Los Angeles, CA 90034
Edi
Job Details: 09/13/2021
found bad gas coils and bad push to start ordering parts for customer q1nq2n no signature per covid19; ordrng 1 279834 (coils) and 1 WP3404233 (switch)
We serviced a
WHIRLPOOL DRYER
Model WGD97HEDU0
Near Los Angeles, CA 90069
Gilbert
Job Details: 09/13/2021
steeam valve is remainns open; ordrng 1 W10815373 (valve) and 1 WPW10654006 (board)
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Placentia, CA 92870
Sarkis M.
Job Details: 09/13/2021
q1q2 no no sing c19 need timer and puly --*****--- authorization # ayu02ytwpl1; ordrng 1 W10857611 (timer) and 1 4392065 (NORM REPAIR)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Tustin, CA 92782
Carlos
Job Details: 09/13/2021
"q1-no,q2-no, no sign due to covid-19-- there is debris on the cx clothes after wash. cx provided a pic, from the pic it looks like lint. cx is using clean washer cycle. the debris cx is getting on the clothes is coming from the dryer"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Long Beach, CA 90803
Chris
Job Details: 09/13/2021
I checked temps and both ff and fz were at the set temps.. I raised the temp up to 42 degree to help combat the freezing. I also reset the ref by powering down for a minute.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFX2897DRP02
Near Redondo Beach, CA 90278
Christian
Job Details: 09/13/2021
** SCODE S16360 **Unit has issues defrosting and has ice build up on evaporator. Replaced drip pan and secured evaporator in accordance with service bulletin. Also replaced motor w/ wire harness due to thermistor needing to be replaced as well. No sign due to covid19 q1n q2n
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KVEXVL01
Near Los Angeles, CA 90062
Benito
Job Details: 09/13/2021
malfunction caused by a clogged drain/condenser really dirty/unclogged drain along with cleaned condenser for cx/cleared the interior ice and tested with cx. q1 no q2 no
We serviced a
WHIRLPOOL WASHER
Model WGT4027HW1
Near Irvine, CA 92606
Carlos
Job Details: 09/13/2021
"q1-no,q2-no, no sign due to covid-19-- door lid erroe, ordering latch; ordrng 1 W11176112 (latch)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Fullerton, CA 92832
Javier
Job Details: 09/13/2021
"complain aig washer no water flow. checked diagnostics error code F8E1 and F3E2, replaced water valve Q1NQ2N NO SIGNATURE DUE TO COVID19 PROTOCOL"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW
Near Commerce, CA 90040
Benito
Job Details: 09/13/2021
replaced defective parts and tested. q1 no q2 no
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Anaheim, CA 92802
Sarkis M.
Job Details: 09/13/2021
q1q2 no no sing c19 installed T B led ckd warking ok; used 1 W11462342 (MODULE) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Gardena, CA 90248
Brandon
Job Details: 09/13/2021
q1q2-no sign do to covid-19cx concern washer locks up at end of cycle intermittenly.diagnosed and found no error codes cx claims it only works on quick wash. requesting main control.; ordrng 1 W11322879 (cntrl-elec)
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Anaheim, CA 92804
Steven
Job Details: 09/13/2021
"Q1 No Q2 No, NO Covid 19Cx complaint was that the washer wasn't turning on. I will need to order a cntrl board and rs for a later date; ordrng 1 W11170317 (cntrl board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Los Alamitos, CA 90720
Oriale P.
Job Details: 09/13/2021
"found frozen water resivoir lines inside fridge causing no water to come to dispenser, defrosted water lines tested woorking ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Compton, CA 90220
Brandon
Job Details: 09/13/2021
"q1q2-no sign do to covid-19cx concern clothes not getting dry.diagnosed and found that the exit venting tip has a screen on it, causing lint to build up and not exhaust properly. job complete no issues with dryer."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX00
Near Long Beach, CA 90815
Victor B.
Job Details: 09/13/2021
"replaced compressor and evap. that CZ ordered test good,q1 no q2 no, i didn't ge tsignature cause covid-19"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX00
Near Long Beach, CA 90815
Javier
Job Details: 09/13/2021
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Long Beach, CA 90815
Chris
Job Details: 09/13/2021
Unit needs a new water valve and cntrl elect; ordrng 1 WPW10238100 (Water valve) and 1 W11088499 (Cntrl elec) and 1 WPW10372206 (Cntrl ui) and 1 WPW10254285 (Ui face)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Tustin, CA 92780
Robert
Job Details: 09/13/2021
C/S not cooling - refrigerator section - refrigerator/Found freezer fan motor not orking causing not too cool on fresh food area and not getting enough power on 65 volts need to order parts customer cant sign due to covid 19 q1no q2 no; ordrng 1 W11024089 (fan motor) and 1 WPW10317076 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Long Beach, CA 90806
Chris
Job Details: 09/13/2021
I'm going to replace the main cntrl due to the unit depowering during a cycle ; ordrng 1 W11162440 (Cntrl elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Los Angeles, CA 90066
Pablo V.
Job Details: 09/13/2021
unit need a new cover and control; ordrng 1 W11395558 (cover) and 1 W11450890 (control)
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS
Near Irvine, CA 92602
Steven
Job Details: 09/13/2021
"Q1 No Q2 No, NO Covid 19DOUBLE LABOR# KYUO900NPL2Cx compalint was that the MW was not heating. We pulled out MW and installed the magnatron and the capacitor. We tested out MW with a cup of water for about 1min. Showed Cx that the MW is now heating up and in working order. We installed MW back together properly as of now all specs are in working order"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Long Beach, CA 90814
Chris
Job Details: 09/13/2021
I replaced the damper and also the user interface due to the freezing and being the sensors checked out it was all that was left in system
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW4
Near Irvine, CA 92604
Sarkis M.
Job Details: 09/13/2021
q1q2 no no sing c19 installed door switch unit ckd working ok
We serviced a
WHIRLPOOL MICROWAVE OTR
Model KMHS120ESS09
Near Stanton, CA 90680
Denis
Job Details: 09/13/2021
"installed new motor blower fan, adj. main cba conector assy, unit checked ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JUW24FRERS00
Near Irvine, CA 92602
Robert
Job Details: 09/13/2021
"C/S temperature is too warm/not cooling properly - wine cellar/Found unit not cooling due to sealed system failure , need to order parts but evaporator not lisyed on marcone need to order aprts; ordrng 1 8201787 (compressor) and 1 sstech (xxxx)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Los Angeles, CA 90046
Gilbert
Job Details: 09/13/2021
unit is not working display get activeted by it self. turn on and off i check the wire on the botton they are ok need board and display. unable to make a test; ordrng 1 W10866124 (main board) and 1 W10902370 (display) and 1 WPW10705575 (sensor)
We serviced a
MAYTAG WASHER
Model MHWE200XW000
Near Los Alamitos, CA 90720
Victor B.
Job Details: 09/13/2021
"repalced bellow test good, q1 no, q2 no, i didn't get signature cause covid-19"
We serviced a
WHIRLPOOL FREEZER
Model KBSN608EPA01
Near Santa Ana, CA 92705
Javier
Job Details: 09/13/2021
Tech was assigned as a helper;
We serviced a
WHIRLPOOL FREEZER
Model WRS322FDAM04
Near Los Angeles, CA 90043
Guillermo
Job Details: 09/13/2021
"Q1no Q2no No signature due to covid 19.New issue, Fridge cooling issues water leak underneath fz drawer. Light flickers at times whe openning door. will order parts; ordrng 1 W11439253 (switch) and 1 W11225843 (harns-wire) and 1 WPW10236142 (motor-evap) and 1 WPW10583801 (thermostat) and 1 819043 (heat-probe)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Torrance, CA 90503
Brandon
Job Details: 09/13/2021
"q1q2-no sign do to covid-19cx concern water is dispensing slowly.diagnosed and found that the water filter housing may be clogged, also valve may be an issue, need to replace both.; ordrng 1 WPW10349187 (valve) and 1 W11346622 (reservoir)"
We serviced a
WHIRLPOOL RANGE-OVEN
Model WEE510S0FS2
Near Orange, CA 92868
Steven
Job Details: 09/13/2021
"Q1 No Q2 No, NO Covid 19Cx complaint was that the oven door handle was loose and was making it difficult to open and close oven door. I removed the oven door and removed the inner panel. I removed the door handle inspected for damages found none. I installed the door handle back on tighten up the screws properly. I nstalled the inner panel and oven door back on properly. Handle is no longer loose tested opening/closing of the door. all specs are in working order"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4950HW0
Near Inglewood, CA 90305
Benito
Job Details: 09/13/2021
"malfunction caused by catch, removed tension reinstalled and tested with cx. q1 no q2 no"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Long Beach, CA 90810
Brandon
Job Details: 09/13/2021
"q1q2-no sign do to covid-19cx concern icemaker not working properly, stuck.diagnosed and found that the icemaker has failed and needs to be replaced.; ordrng 1 WPW10300022 (icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near South Gate, CA 90280
Guillermo
Job Details: 09/13/2021
Q1no Q2no No signature due to covid 19.Ice maker not making ice due to ice maker plate coming off from position. installed back ice maker and rest. Ice maker not harvesting will need a I.M replacement.; ordrng 1 W10873791 (icemaker)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Torrance, CA 90505
Brandon
Job Details: 09/13/2021
"q1q2-no sign do to covid-19cx concern unit is running for a long time.diagnosed and found no error codes, no issues present at time of diag, cx did tell me that there was an electrician out the same day it was givivng issues, possible control issue do to power going on and off. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Tustin, CA 92780
Robert
Job Details: 09/13/2021
"C/S not making ice - refrigerator/Found ice maker not making ice due to ice got stuck on stripper and fill cup frozen with ice removed ice maker and cleared ice on stripper and fill cup reassemble tested ice maker working ok , customer cant sign due to covid 19 q1no q2 no"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Los Angeles, CA 90003
Robert S.
Job Details: 09/13/2021
Q1 no Q2 no.No signiature due to covid-19. Replaced the evaporator coil and the compressor.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Santa Monica, CA 90404
Pablo V.
Job Details: 09/13/2021
found unit not working need new panel; ordrng 1 W11128223 (display) and 1 W11100100 (cntrl-elec) and 1 W10913685 (panl-cntrl)
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Garden Grove, CA 92840
Roger
Job Details: 09/13/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Check out washer found no fault codes stored ran unit threw diagnostics and a test cycle unit working as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Inglewood, CA 90303
Robert S.
Job Details: 09/13/2021
Q1 no Q2 no.No signiature due to covid-19. Checked the washer and found no error codes.Tested through diagnostics and all functions passed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Beverly Hills, CA 90212
Gilbert
Job Details: 09/13/2021
found a broken top right door bushing repleaced test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Torrance, CA 90501
Brandon
Job Details: 09/13/2021
"q1q2-no sign do to covid-19cx concern washer is not cleaning the clothes properly.diagnosed and found that the actuator has slipped off the CAM, causing agitator to not agitate, there for not washing clothes properly.i removed the motor cover to gain access to the actuator, removed actuator to properly attach to CAM so that way it engages the agitator, tested unit for other issues, non found, job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Manhattan Beach, CA 90266
Jonathan
Job Details: 09/13/2021
q1 n0q2 nono signiture required due to covid-19 installed control board but also found that transmission is bad leaking oil allover ground called aig to get aproval autho#myuvyyuxpl2 need to order parts to complete call; ordrng 1 W11161960 (agitator) and 1 W10528947 (drive hub kit) and 1 W11454734 (gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Orange, CA 92868
Steven
Job Details: 09/13/2021
"Q1 No Q2 No, NO Covid 19DOUBLE LABOR# WYV0J00NL2Cx complaint is that the washer was working intermittently. I found a F8 E3 error. Units are stacked units. I asked one of the maintenance guys to help me unstack the dryer so I could open up the washer and inspect the console/cntrl board along with the sensor. I removed the the top panel and the console along with the cntrl board. I inspected all the connectors along with pressure sensor and I found a loose connector to the cntrl board. I removed loose connector and plugged back in firmly. I installed the cntrl board and the console back on properly. I recalibrated washer mutilple times, As of now all specs are in working order."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Santa Ana, CA 92705
Steven
Job Details: 09/13/2021
"Q1 No Q2 No, NO Covid 19Cx complaint was that the DW was to noisy during wash cycle I found that the Cx was missing a kick panel and insulation all around the DW. I will need to order kick panel and the insulation in order to fix issue. I will rs for alater date; ordrng 1 W11545318 (panel) and 1 W10919858 (insulation) and 1 W11038694 (insulation) and 1 W11090487 (latch) and 1 W10877094 (sheild)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Stanton, CA 90680
Ramon H
Job Details: 09/13/2021
Q1Q2 no no sign due to covid 19 cx had gap in fresh food door formed gap and tested working good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Long Beach, CA 90815
Chris
Job Details: 09/13/2021
I replaced the harness that had a ripped wire
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Buena Park, CA 90620
Victor B.
Job Details: 09/13/2021
"E5 = Ice maker thermistor is bad, also ice fan is slow replaced ice maker, ice fan and main board, ice maker got water"
We serviced a
KITCHENAID MICROWAVE OVEN
Model KMBD104GSS01
Near Irvine, CA 92602
Carlos
Job Details: 09/13/2021
"q1-no,q2-no, no sign due to covid-19-- replaced mgt and capactr. tested microwave. micorwave heats up and is working , auth#kyupf00nl2"
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Santa Monica, CA 90405
Edi
Job Details: 09/13/2021
replaced spark module tested bake unit went on bake works q1nq2n no signature per covid19
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Los Angeles, CA 90035
Edi
Job Details: 09/13/2021
"found weak floor uit no balance info customer of fixing floor washer shaking goin out of balance leaving cloth wet , washer ok to manufactory specifics q1nq2n no signature per covid19"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48FMX02
Near Los Angeles, CA 90291
Edi
Job Details: 09/13/2021
replaced defros thermostat all components ok to manufactory specifics q1nq2n no signature per covid19
We serviced a
WHIRLPOOL COOKTOP
Model KCGD506GSS00
Near Los Angeles, CA 90056
Robert S.
Job Details: 09/13/2021
helper complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Santa Monica, CA 90402
Edi
Job Details: 09/13/2021
replaced icemaker and bimetal asdvise customer wait 24 hrs for proper tempts all components ok to manufactory specifics q1nq2nno signature per covid19
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Los Angeles, CA 90043
Guillermo
Job Details: 09/13/2021
"Q1no Q2no signature due to covid 19.Replaced heater, thermistors and control boar. Tested unit after repair, frost is good and heater activates fine. No other issues found advise customer to monitor unit."
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC10FXSS5
Near Los Angeles, CA 90024
Edi
Job Details: 09/13/2021
"secure hoses and botton panel run diagnose test no leak found, advice customer to use cleaning product to clean from suds q1nq2n no signature per covi19"
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBM01
Near Gardena, CA 90247
Larry
Job Details: 09/13/2021
Cx compliant was not cooling in the FF section and freezer. Arrived and unplugged unit and tested the ampridge and checked to see and it tested 1.9 amps intially and i changed the compressor it was reading 1 amp when it first kicked on and i seen no visible leaks and the unit is cooling as of now everything is in working order
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Signal Hill, CA 90755
Chris
Job Details: 09/13/2021
I went ahead and replaced both user interface and control and control due to the consistent beeping and interminal operations I tested afterwards unit is working perfectly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Long Beach, CA 90805
Victor B.
Job Details: 09/13/2021
"1 screw was holding left freezer track from closing, i tightened now freezer door closes normal, q1 no, q2 no, i didn't get signature cause covid-19"
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW0
Near Seal Beach, CA 90740
Oriale P.
Job Details: 09/13/2021
"replaced damaged drive pulley with loose nut to hold pulley in place. added locktite to nut ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Los Angeles, CA 90059
Christian
Job Details: 09/13/2021
Cx states dryer has a dent. found that it wasnt a dent but that the front panel hadnt been installed properly at factory. Reinstalled front panel and unit now good. no sign due to covid19 q1n q2n
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Irvine, CA 92602
Robert
Job Details: 09/13/2021
"C/S soap dispenser leaking water down the front load door/Ran diagnostic no error tested unit thru auto test cycle unit working ok , but customer said it leaks on dispenser ,Technical Service Pointer #: W11481731 need to order parts customer vcant sign due to covid 19 q1no q2 no PO#4701016445; ordrng 1 W11465532 (DISPENSER) and 1 2man (xxx)"
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Los Angeles, CA 90019
Gilbert
Job Details: 09/13/2021
unit is not drying and making noise nedd coils bell pully and suppr cust pay by phone with a credit card
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Santa Ana, CA 92705
Roger
Job Details: 09/13/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Installed filter housing tested filter housing working as design customer service low water flow due to water getting to the refrigerator advice customer needs a plumber for that job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Santa Ana, CA 92706
Roger
Job Details: 09/13/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Found touch control separating causing moisture to get under ui need touch control and ui holder; ordrng 1 W11116422 (PANEL-CNTL) and 1 W11402115 (HOUSING-UI)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Los Angeles, CA 90045
Guillermo
Job Details: 09/13/2021
Q1no Q2no No signature due to covid 19. LED lights not turning on at fridge side LED lights didnt arrive this morning will reschedule customer for wed. checked with WH lights arrived today.; ordrng 1 W10830288 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Los Angeles, CA 90045
Pablo V.
Job Details: 09/13/2021
replace bad evap compressor coupler and new invertor coupler etc test ok request completed q1 q2 no sign covid 19 auth # WYV0U00NL2
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Los Angeles, CA 90045
Guillermo
Job Details: 09/13/2021
Q1no Q2no No signature due to covid 19.Light not turning on. Control board came with missing connector P4. Wrong board inside correct box. Part picture shows connector but when receiving part connector is missing. Will reorder part again. contacted parts dept to notify them about issue. will reorder part. follow up with customer depending on part eta.; ordrng 1 W11551558 (interlock) and 1 W11551761 (interlock L) and 1 W10892389 (control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Long Beach, CA 90810
Jonathan
Job Details: 09/13/2021
q1 n0q2 nono signiture required due to covid-19 sr#7731728107 called tech line found freezer door bottom hinge is bent aswell as frame is bent not allowing doors to close was demed unrepairable cx has to call i n 5 busness days to 866-233-8547
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Downey, CA 90242
Larry
Job Details: 09/13/2021
q1q2no--no sign covid-19----defective shocks and main control has fault codes.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Los Angeles, CA 90066
Pablo V.
Job Details: 09/13/2021
found unit bad dispenser and adjuster test ok request completed q1 q2 no no sign covid 19
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS01
Near Buena Park, CA 90621
Oriale P.
Job Details: 09/13/2021
"found broken bracket housing holder for dispenser assy, part is not servicable, unable to repair this issue with this unit. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Carson, CA 90746
Robert S.
Job Details: 09/13/2021
Q1 no Q2 no.No signiature due to covid-19. Checked the washer and found error code f7e6 and f7e7. Tested the washer through diagnostics and all functions passed. Recalibrated the washer and the error codes did not return
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Inglewood, CA 90305
Benito
Job Details: 09/13/2021
"noise during operation caused by gearcase, replaced and tested with cx. trade partners is training /will need to call back for 2x autho. q1 no q2 no"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model MVW7230HW0
Near Carson, CA 90745
Brandon
Job Details: 09/13/2021
q1q2-no sign do to covid-19cx concern agitator is broken. diagnosed and found that the agitator has broken and needs to be replaced.; ordrng 1 W11550891 (agitator)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Seal Beach, CA 90740
Oriale P.
Job Details: 09/13/2021
"found bad sump motor assy, wash arm not moving during wash cycle, need part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11416362 (sump motor assy)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Long Beach, CA 90807
Christian
Job Details: 09/13/2021
2nd man helper
We serviced a
WHIRLPOOL DRYER
Model WGD4616FW1
Near Los Angeles, CA 90066
Edi
Job Details: 09/13/2021
customer complaint overhearing and bubbles on paint : run diagnose test check temts reading cocrect temp 3 setting low-med-high orderign bullhead and heater box brown marks; ordrng 1 W11050897 (cut off thermostat) and 1 W10828431 (bullhead) and 1 279980 (heater box) and 1 WP694089 (blower) and 1 279827 (motor)