Local Reviews

Paradise Appliance Service Rated 4.7 out of 5 stars based on 4116 customer reviews

Map of Palos Verdes Estates, CA

Excellent service




Review of Paradise Appliance Service


Map of Long Beach, CA

Prompt and great service




Review of Paradise Appliance Service

Fixed my problem promptly and was very professional and courteous.


Map of Long Beach, CA

Jamie




Review of Paradise Appliance Service


Map of Newport Beach, CA

Horrible customer service




Review of Paradise Appliance Service

Why would I possibly bother to tell you guys how my customer experience was when I’ve called four times to speak with a supervisor and NO ONE at your company will call me back! I Will be filing a complaint with the better business bureau, as well as a small claims court lawsuit, and a 1 Star Yelp review about Paradise Appliance.


Map of West Hollywood, CA

Teresa




Review of Paradise Appliance Service


Map of Fountain Valley, CA

Fixed the problem that A&E cannot fix




Review of Paradise Appliance Service

My Maytag French Doors Refrigerator has got a freezing problem in the freezer compartment. A&E did the repair but cannot fix the problem. I called extended warranty again, they sent Paradise Appiance Service to repair. Paradise came and just reset something using the keypad of the frid. and the problem has gone.


Map of Huntington Beach, CA

excellent job




Review of Paradise Appliance Service


Map of Long Beach, CA

Christopher did research on our dishwasher in preparation for this service Calle




Review of Paradise Appliance Service


Map of Santa Ana, CA

Super Happy




Review of Paradise Appliance Service

Everyone was helpful, not rushed, and professional to help solve my fridge's problem!


Map of Los Angeles, CA

Both young men, phenomenal character.




Review of Paradise Appliance Service

Because our oven is a double oven, (Top oven repaired) they should have tested the lower oven also while they were here. We return back too our vacation site after they left and upon returning home two days later, we discovered the lower oven has the apparent problem as did the top oven. We would appreciate having the same two gentlemen return to fix the lower oven, if that's possible, (ASAP). We have out of town guests coming the last week of this month. James


Great service!




Review of Paradise Appliance Service


Maytag washer




Review of Paradise Appliance Service

Larry is a great asset to your company he is very knowledgeable and does excellent work great service. Thank you.


Great prompt service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The team that showed up to fix my washer were prompt and very knowledgeable. Great service!


Excellent Service




Review of Paradise Appliance Service

Edi was professional and efficient. He listened to my problem, diagnosed the cause, and had my washing machine working again quickly. He answered my questions and told me what probably caused the problem and how to avoid it in the future I also had good service with the phone representative who scheduled the appointment for me.


Great service




Review of Paradise Appliance Service

Was quickly and profession and pain free. The had to change out our cooktop board. From start to beginning 10min. Didn’t even know they where there. Great company and service guys.


Excellent Service!




Review of Paradise Appliance Service


Great service.




Review of Paradise Appliance Service

Eso Carias quickly diagnosed the washing machine problem. He ordered the part and installed it. It works perfectly n


overall rating for our service call




Review of Paradise Appliance Service

Jaime was a great tech but there were scheduling issues.


Gray service




Review of Paradise Appliance Service

Larry was very helpful and very professional


Knowledgable




Review of Paradise Appliance Service


Great Communication Skills




Review of Paradise Appliance Service

Pablo has much integrity in what he does. Awesome, respectful, and excellent communication skills.


Great service




Review of Paradise Appliance Service

Jonathan was very informative concerning how the washing machine works He informed me of several things that I was not told about when I called Maytag company


Mary Ann




Review of Paradise Appliance Service

He was super helpful and fixed the problem in a timely manner. Great customer service


Good job.




Review of Paradise Appliance Service


fast service




Review of Paradise Appliance Service

tech came and replaced part fast. Tenant was on site. I didn't see the tech.


Great service and handled with care. Great explanation what he was going to repair




Review of Paradise Appliance Service

I recommend his service to all


Excellent




Review of Paradise Appliance Service

Great friendly service. Ray is an excellent rep.


Great service. Friendly and explained everything to me.




Review of Paradise Appliance Service

I was surprised how friendly and amazing they were. Some repair places send out people who won’t let you ask questions but he did. He explained how everything worked and what an amazing machine I had. I bought it second hand online and he made me feel good about the purchase. They wore booties on their shoes (no need really) and that was very considerate of them. They were friendly with my attention seeking dog as well. They made sure the door was closed after them to avoid him getting out even though I had him in a leash. I really can’t say enough good things about them. Definitely will use them in the future if needed.


GGGRREEAATT!!!




Review of Paradise Appliance Service


Ray is a Ray of Gold




Review of Paradise Appliance Service

I already told you guys how amazing Ray was. Nice, friendly, on purpose and quick to fix and thorough. Thanks.


Espino




Review of Paradise Appliance Service

Very good services


Awesome service




Review of Paradise Appliance Service

Ramon was very helpful and explained what the problem was and how to prevent it in the future.


Robyn




Review of Paradise Appliance Service

The technician was great but when he told us that the problem is with the refrigerator as manufactured. The damper lets too much frozen air into the refrigerator. We are not happy that this is not fixable! Maytag needs to figure this out!


Mixed reactions




Review of Paradise Appliance Service

Have mixed reactions. Check for breaker's or fuse's next time.


Excellent service




Review of Paradise Appliance Service


Happy in Santa Monica




Review of Paradise Appliance Service

Ray was perfect. Great service, arrived with parts, knew how to perform the repairs.


Andrea




Review of Paradise Appliance Service

Rose was great. She diagnosed the problem with the dishwasher quickly and replaced the water pump.


Great service




Review of Paradise Appliance Service

Edi Carias was great!


Friendly Knowledgeable Service




Review of Paradise Appliance Service

Warranty repair was completed promptly and professionally.


Great Service, Efficient, Courteous




Review of Paradise Appliance Service

Paradise is the best team we have Ever worked with. They are so efficient, courteous, and helpful. Our refrigerator works better than it did when we bought it brand new. Highly recommend them!


Great Service




Review of Paradise Appliance Service

Jorge was great.


Great service




Review of Paradise Appliance Service

Great service


Great service




Review of Paradise Appliance Service


DJ




Review of Paradise Appliance Service

Very professional, on time each trip and knowledgeable because it didn’t take a long time to complete


Wonderful technician




Review of Paradise Appliance Service

Very happy with service


Tanya




Review of Paradise Appliance Service

Very good repair woman took her time and looked at everything. She was able to tell me my water pressure needed to be increased. The plumber came today and changed out the pipe making water flow much better.


Rajinder




Review of Paradise Appliance Service

Great service


Great service and professionalism




Review of Paradise Appliance Service

Great service, on time and very professional.


Great Customer Service skills.




Review of Paradise Appliance Service


Dishwasher warranty work




Review of Paradise Appliance Service


Ray was the Best!!!




Review of Paradise Appliance Service

Ray was key to making this repair happen seamlessly. Nicest guy ever and knew exactly what was up. Total professional and speedy and communicative. He's gold!


Andrea




Review of Paradise Appliance Service

Rose was great. On time and very knowledgeable. Diagnosed my dishwasher issue quickly and fixed the problem


Great Service




Review of Paradise Appliance Service

Larry was terrific, was able to fix the freezer leak quickly.


kb




Review of Paradise Appliance Service

He was great. I wish I could use your company to fix all of the appliances in our units, not just the whirlpool appliances.


Great service




Review of Paradise Appliance Service

Very satisfied


Service




Review of Paradise Appliance Service

Great service! I’m very satisfied and recommend Paradise to anyone needing appliance repair.


Great service




Review of Paradise Appliance Service


Never happens




Review of Paradise Appliance Service

Precise , on time and solves the problem.. it’s a trifecta it never happens. Super professional, courteous and professional. I would highly recommend them! Service is impeccable


Efficiently performed a great service call.




Review of Paradise Appliance Service

Victor was very efficient and worked very hard to clear the "iceberg" that had accumulated at the freezer bottom. He was clean, efficient and courteous.


Jacki




Review of Paradise Appliance Service

Our technician was great! Professional, helpful and knowledgeable!


Great service!




Review of Paradise Appliance Service

Jamie did a great job and explained why I was having the frost problem in the fridge. He' fixed it ad it works perfectly.


Debbie




Review of Paradise Appliance Service

My ice maker is not fixed. It is doing exactly what it did before my “ service”. It makes ice. It does not crush ice and when it dispenses ice the door does not close causing the ice to defrost. I am not sure exactly what she did while here but nothing was done to fix my refrigerator ice maker problem.


Great service, exceptional knowledge




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Very happy his services


Gary




Review of Paradise Appliance Service


Broken Again!




Review of Paradise Appliance Service

Lights in my freezer are out again and the refrigerator lights are dim


Great guy!




Review of Paradise Appliance Service


Super grey experience




Review of Paradise Appliance Service

Went very smooth


Great service




Review of Paradise Appliance Service

Very good


Mrs




Review of Paradise Appliance Service

Good service


Great service




Review of Paradise Appliance Service

He was very prompt. Everyone was asleep and he was as quiet as he could be.


Great job, on time and effective!




Review of Paradise Appliance Service


Manuel




Review of Paradise Appliance Service

Great costumer service


Shahla




Review of Paradise Appliance Service

He was professional , knew what he was doing


Sean




Review of Paradise Appliance Service


Great technician.




Review of Paradise Appliance Service

Very friendly and helpful!


technician was great.




Review of Paradise Appliance Service

The technician who serviced my dryer was knowledgeable and enabled my appliance did a good job, left the site clean and changed my opinion of Paradise appliance, the tech here last year left me very dissatisfied.


Hope to get Enrique Martinez on every service.He is expert, quick, knowledgeable, neat,and offers welcome advice when asked.He is very very good.




Review of Paradise Appliance Service


Jeri




Review of Paradise Appliance Service


Whirlpool Refrigerator repair




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Francisco explained everything that he was doing and was very knowledgeable.


Maritza




Review of Paradise Appliance Service


owner




Review of Paradise Appliance Service


Jaime




Review of Paradise Appliance Service

This Company operates just like their Yelp reviews say, Terrible. The Tech was Rude and Unprofessional and the Only reason he was even let in the house is because "Paradise" is an authorized repair facility for Kitchenaid.


Great




Review of Paradise Appliance Service

Perfect service.


Allan




Review of Paradise Appliance Service

Great service. Very knowledgeable. Professional. Thorough. Went above and upon than expected.


Great service




Review of Paradise Appliance Service

Too expensive for time spent.


good service.




Review of Paradise Appliance Service


GREAT Service




Review of Paradise Appliance Service

Very professional. Did an excellent & fast repair. Had the parts with him & had the washer up & running in little time


Very Professional




Review of Paradise Appliance Service


Good Service




Review of Paradise Appliance Service


Mr




Review of Paradise Appliance Service

Great communication with the technician.


The service itself was outstanding. The service tech was efficient, knowledgeable and friend l, but explained everything to us in laymen terms. He




Review of Paradise Appliance Service

Customer service was terrible Technician was outstanding


On time service by a knowledgeable, efficient and friendly technician.




Review of Paradise Appliance Service


Excellent services




Review of Paradise Appliance Service

The technician, Raymond, provided excellent service. He seemed very knowledgeable and worked until my problem was solved.


Amazing service




Review of Paradise Appliance Service

Great services , really friendly and professional. Thank you for your help 🙂


Eugenia




Review of Paradise Appliance Service

Great friendly service


Great service technician




Review of Paradise Appliance Service

Technician was very knowledgeable and gave me some good information on preventive maintenance (preserving) my dishwasher.


Great service.




Review of Paradise Appliance Service

Jamie was great, understanding and very professional.


Awesome Experience




Review of Paradise Appliance Service

Setting up service appointment was super easy and quick. Service representative arrived on-time as described by dispatch center. Francisco did a great job is assessing the repair need, explained the process, and contact the appliance make to describe a possible design flaw in the appliance. On the second visit, Francisco completed the repair quickly. Awesome experience, thank you!


Great service




Review of Paradise Appliance Service

Did what they said they would


Penny




Review of Paradise Appliance Service

Pablo was knowledgeable, friendly, timely, and helpful.


Debra




Review of Paradise Appliance Service

Seem very knowledgeable


Didn’t fix




Review of Paradise Appliance Service


arrived on time and was pleasant to interact with




Review of Paradise Appliance Service

The technician deemed that I did not have electricity running to the outlet which ultimately was not the case. But it gave direction in finding the problem.


Best Tech Ramon




Review of Paradise Appliance Service

My tech gave me 100% satisfaction. He was kind enough to take the time to explain everything that went wrong with my washer and dryer!!!


Johnny On the Spot




Review of Paradise Appliance Service

Johnny was prompt, courteous, and efficient. He not only fixed our washer and dryer, but also gave me tips on how to keep it running smoothly. I appreciated his positive spirit and interest in giving us excellent service. Thank you.


"Good fast clean service".....




Review of Paradise Appliance Service

Good communication...


Jkkk




Review of Paradise Appliance Service


Great service.




Review of Paradise Appliance Service

He listened to my concerns and discussed options.


Excelente servicio. Excelente empleado




Review of Paradise Appliance Service

El empleado dió un excelente trabajo, fué cordial y amistoso. Explicó muy bien el problema de mi refrigerador. Quedé contenta y satisfecha hasta ahorita. Gracias


Great service




Review of Paradise Appliance Service


Chris was my service guy and he was very fast and efficient. He also knows the problem and repair it well. Excellent service.




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Very Professional


Great service




Review of Paradise Appliance Service

Super qualified tech very honest


Amy




Review of Paradise Appliance Service

Good job thanks


disappointed




Review of Paradise Appliance Service

Because he thought it was fixed, he closed my claim and now it has to be reopened and another appointment had to be set up in order to get it fixed. It was not fixed and he said he was going to order a new freezer so that the ice maker could be fixed.


Very satisfied




Review of Paradise Appliance Service

Very satisfied. Our service professional was congenial, kind, gracious and talented. Would use this organization again.


Great service excellent




Review of Paradise Appliance Service

Very good


Zollie




Review of Paradise Appliance Service

Great service, and CSR agents was awesome even on the phone


Unhappy wasn’t able to fix




Review of Paradise Appliance Service

Overall experience was above average just unhappy couldn’t fix my microwave Was told will be back in 2 weeks to fix


James




Review of Paradise Appliance Service


Best Repairman




Review of Paradise Appliance Service

Thank you very much Sam (Sarkis) for figuring out why the ice dispenser on our frig was not working after the previous repairman replaced our frig door. After finding out that not all the parts were transferred from the original door to the new one, you quickly ordered the missing parts and scheduled the next appointment to install them. You promptly showed up to finish the job when the parts arrived and did an excellent job. My Jenn-Aire refrigerator now dispense ice once again, like it should. Thanks again Sam. Job well done.


Great communication




Review of Paradise Appliance Service

Tech explained everything very well and opened my cases in further than before. Appreciated his dedicated to resolving my on going problem


Ice Maker




Review of Paradise Appliance Service

Arrived on time knew what needed to be done


Great




Review of Paradise Appliance Service


Broken spring in combination Microwave/Oven




Review of Paradise Appliance Service

It took a bit of doing and researching, but after two visits and two technicians, the door works great.


Excellent Service by Paradise Appliance's Jorge Almerco




Review of Paradise Appliance Service

Jorge Almerco is highly experienced and fixed the problem with our Whirlpool Refrigerator. He arrived on time, went right to work, evaluated the problem and made necessary repairs. Great job!


Great Service!




Review of Paradise Appliance Service

Very knowledgeable , helpful and completed service in a timely manner. Thank you so much!


Great service company




Review of Paradise Appliance Service

If you have whirlpool and in my case from Ikea you can't go wrong!


Joe's review




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Plain and simple, great service


Good services




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Very nice experience with Larry


Polite ,on time/ quick fix like he called me and told me he was on his way




Review of Paradise Appliance Service

knew quickly what was wrong


Great service




Review of Paradise Appliance Service

Technician diagnosed the problem fast and was able to make a appointment that fit my availability to fix the problem


Warranty Issues




Review of Paradise Appliance Service


Satisfied Customer




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service

He did a great job and was very helpful


Honest and Efficient




Review of Paradise Appliance Service

Sarkis was both Honest and Efficient. I'll return to Paradise Appliance and Sarkis in the future.


No




Review of Paradise Appliance Service

Bad customer service


Dishwasher Problem




Review of Paradise Appliance Service

Nice person; good service.


Problem resolved




Review of Paradise Appliance Service

Mr. Mosessian was on time and asked me about the problem with the KitchenAid refrigerator. I told him that when I had a new floor installed, the tiler spotted water under the fridge and thought there might be a leak. After close inspection, Sarkis discovered that the drip pan had probably been dislodged when the fridge was moved for tile placement, thus spilling some of the water accumulated in the pan. He did not find any other leaks, thankfully!


St Peter




Review of Paradise Appliance Service

very attentive andefficient


Very friendly and efficient




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Courteous, determined problem quickly, and went out of his way to fix problem


Enrique was excellent




Review of Paradise Appliance Service


plus service




Review of Paradise Appliance Service


great service - ice maker now works




Review of Paradise Appliance Service


Knowledgeable & Professional




Review of Paradise Appliance Service

Edi diagnosed quickly and fixed the problem.


Jorge came in to replace and repair the problem that he found at a previous visit. Great service, identified the problem and repaired the it promptly.




Review of Paradise Appliance Service

Excellent response to a situation that required replacement of parts. Appreciate his service and knowledge and ability.


John




Review of Paradise Appliance Service

They were very thorough on this visit and removed the Freon and cleared the system, and so far we are not having the problem we had before.


Yesol




Review of Paradise Appliance Service

Great service!


Good service




Review of Paradise Appliance Service

I was very impress by the professional way how’s they’re Handel and preforming the repair work in my refrigerator


Perfect!




Review of Paradise Appliance Service

The service provided was professional and quick.


great service




Review of Paradise Appliance Service


Perfect service




Review of Paradise Appliance Service

Professional and timely service


Fantastic




Review of Paradise Appliance Service

Chris was super nice and efficient!


Seamless Service




Review of Paradise Appliance Service

Service technician was prompt, courteous and took the time to address a few concerns I had. Seamless experience


Efficient!




Review of Paradise Appliance Service

Knowledgeable


awful service they have come out 4 times and washer is still not working!!!




Review of Paradise Appliance Service

this company should not be named Paradise it should be living hell. The tech was very nice and not his fault that his company gives him limited information on what prior work has been done on the washer. so of course they continue to order the same part that keep burning out. Hopefully now they have requested the right part and we can have a washer after 5 times of them coming out in the last 5 weeks.


Thourogh work




Review of Paradise Appliance Service

Great service


Washer Service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Good communication


Good service




Review of Paradise Appliance Service


Ramon is the Best!!




Review of Paradise Appliance Service

Ramon has worked incredibly hard and he is the reason that I am giving a testimonial regarding my service. I am upset enough that my less than three year old $2,500 KitchenAide double oven needed any kind of repair, but Ramon was awesome and worked diligently to minimize my repair expense. He communicated everything in a caring and detailed manner, and was very prompt and arrived when he said he would. He really took care of things, and now I just have to contact KitchenAide and give them a piece of my mind. I am back in business, as I love to cook, and all the thanks goes to Ramon.


Great service




Review of Paradise Appliance Service

Larry was professional and kept things neat and double checked that everything was working before he left! Would definitely use Paradise again!


Great Service!




Review of Paradise Appliance Service

Jaime was super friendly and polite. He fixed our office fridge fast and efficiently. He was also accommodating with my time and made the process very simple. I highly recommend this service.


Great Service




Review of Paradise Appliance Service

Our technician, Sam, was wonderful. Upon arriving he asked if I wanted him to wear "booties" to protect our flooring. This small question let me know that he respected us and our home. He was courteous and very knowledgeable, explaining what he was doing while investigating our problem. He found the problem and was able to order the part that day. Our refrigerator was repaired in 2 days. We have appliance insurance coverage so the price is unknown to us, but I would call Paradise Appliance because of the professional technician, Sam, and I hope all of their other technicians the same.


Great service




Review of Paradise Appliance Service

Oriole was professional, knowledgeable, and courteous! The best service tech I’ve had in years. He is an asset to your company and should be commended highly!


Very professional




Review of Paradise Appliance Service


Francisco




Review of Paradise Appliance Service

Excellent service


Great service. Very knowledgeable




Review of Paradise Appliance Service


awesome repair man




Review of Paradise Appliance Service

Francis was efficient, friendly and very professional! i would ask for him again!!! the work was under warranty which i appreciated!!! i would highly recommend your company!!!


Disappointing




Review of Paradise Appliance Service

Technicians have been to the house twice and they have not fixed the ice maker. This is our second home so we are not there all of the time. The first time they came my nephew met them at the house. My nephew said the technician told him it was fixed. When we arrived a week later no ice was being made. We called and set up another appointment and they came and determined what was wrong and had to order the parts. Another appointment was made and the day of the appointment he was sick so another appointment was set up which my wife requested a morning appointment. They told her yes but then they called to tell her it would be a 1 - 4 appointment which she could not do. Another appointment was set up for last Wednesday for 8-11. We were not there but our house keeper would be there. At 10 my wife called to ask when they we’re coming and a lady answered and they were on their way. The house keeper stayed until 11:15 as she had another appointment. The technician called my wife at 12:30 to tell her they arrived at our house however my wife was 300 miles away. This has been very frustrating as my wife was there for 2 weeks and your service could not get this done. My wife will be back down on Friday May 24th and available to meet a technician. Let us know if we can get a early morning appointment. Thanks Steve and Melinda Church


Alice




Review of Paradise Appliance Service

The Tech was great in his explanation in everything I asked him and he was very informative on the problem of my appliance. He was friendly great personality. You have a great employee there. Thank you.


Dishwasher




Review of Paradise Appliance Service

Excellent Service


Fast service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Mediocre service




Review of Paradise Appliance Service

As an appliance service person. He fixed the problem, temporarily. As a person who gets their costumers through HD, he sucked. He refused to speak to the HD rep even though the HD was on speaker phone and saying out loud, “ it’s the technicians job to call us and let’s us know regarding the lemon item.”


Service




Review of Paradise Appliance Service

It would be good if Paradise Appliances educate their staff to wear booties before entering a client's residence. I had to request our service guy to wear booties. My first name was incorrect on the receipt!


Jonathan




Review of Paradise Appliance Service


Dishwasher wheels




Review of Paradise Appliance Service

Chris came here with the correct parts and quickly installed them to our satisfaction.


Tenacious




Review of Paradise Appliance Service

She kept coming back, determined to get my washer fixed.


Good professional service




Review of Paradise Appliance Service


Jon




Review of Paradise Appliance Service


Nice work




Review of Paradise Appliance Service


Fast and efficient service.




Review of Paradise Appliance Service


Great technician




Review of Paradise Appliance Service

Pablo was fast and reliable. Really good at his job.


Great Service, Awesome Price




Review of Paradise Appliance Service

Pablo Villalta was a very professional and knowledgeable repair person, who knew what I needed. He made excellent recommendations. I was very pleased for him taking the time to explain what was going on with the washer and what I needed to do.


fixed the problem




Review of Paradise Appliance Service


Patrick




Review of Paradise Appliance Service

There is no more problem in the refrigerator. However, The freezer started to have icing. There is also water stain shown on the floor. We will contact your office.


Refrigerator




Review of Paradise Appliance Service

Your service techision did a wonderful job the light is our and he show my wife how to resolve the problem the next time I change the filter I could not figure it out and i consider myseft preity smart LOL I was not at home but please give him my thanks Best Regards Francis B. Earley


Service was great.




Review of Paradise Appliance Service

Raymond was a great service Technician. He was patient, understand, knowledgable and very professional.


Great experience




Review of Paradise Appliance Service


Great work




Review of Paradise Appliance Service

Great work on time and friendly


110% Professional @ Knowledgeable!!




Review of Paradise Appliance Service

Chris Z. was the technician who came out. He was professional from the start, first, putting on booties to cover his shoes b4 walking in our door. I’ve never had an appliance technician do that in my entire 60+ years & it really set the tone for the entire visit! Chris Z. was so professional & knowledgeable & he answered every question I had without hesitation. He was incredibly personable as he went about his work. He was also attentive & empathetic & listened to every single thing I told him about our month+ long journey, with 5 appointments with Home Depot’s installation company & 3 total new dishwashers installed (& BTW, after Chris Z. ran his diagnostics, he verified that the dishwashers had been correctly installed, which I had already truly believed, so to my relief, he told me that none of this had been the fault of the installation company!). When I told him of all the trouble we’ve had, not only with only our brand new appliance(s) not working correctly, but to make matters even worse, especially with the “Customer Escalation Reps” at Maytag & the totally unprofessional & frankly rude & condescending way they “handled” our problem, Chris Z. listened intently. When I told Chris Z. what the Maytag “Customer Escalation Reps” had told me what their “fix” was for our recurring problem with THREE of their dishwashers of the same model & I advised him that I had asked many people who have had brand new dishwashers installed within the past year if THEY had ever heard of such a thing & none of them had, plus that not even the regular Maytag Call Center Reps had ever told me such a thing on multiple calls to them, he said HE had never heard of such a thing either & then he went above & beyond. He made a call to your company’s Master Technician & asked him if HE had had ever heard if what I was told by the Maytag “Customer Escalation Reps” was a fix for our problems & if it was a fact, as had been stated by Maytag. The Master Technician told Chris Z. no, he had never heard of such a thing either, not as it being a “fact” as Maytag had stated & not as a fix for our recurring problem with 3 Maytag dishwashers (thus far!). After literally being browbeaten & handled in such an uncaring, rude, utterly condescending & totally unprofessional manner by the Maytag “Customer Escalation Reps” (who BTW, were both located in a Call Center in Tennessee), your company, Paradise Appliance, and your wonderful technician, Chris Z., restored my faith in the appliance industry. Chris’s very human & caring approach (vs. the rude & robotic approach from Maytag!) made me feel like after everything i’d gone thru over the past month+, including the FIVE business days I’d given up waiting on Home Depot’s installation company’s technicians to come to my home, after having 3 dishwashers installed & then after the abhorrent treatment I’d received at the hands of the two Maytag “Customer Escalation Reps” that in the end, it was going to be ok. And we agreed after performing the “fix” I’d been given by those Maytag reps for the exact length of time specified, Chris wanted me to please call & let him know if the problem had finally been remedied. And if not, he would escalate the issue to Whirlpool, Maytag’s parent company. Chris Z. was simply a wonderful breath of fresh air, when I needed it the most. I have his card put away for safekeeping, plus I’ve added your company’s contact Information to My Contacts in my iPhone, because if I EVER have a problem with ANY of our appliances, I will definitely be calling Paradise Appliance for help!! Chris Z. represented your company in a manner of which you should be so very proud! If I could rate him 100 stars, I would happily do so! He represented your company in the best way possible. Thank you for having such a professional & knowledgeable technician & such a wonderful person as a part of your company.


great




Review of Paradise Appliance Service

ok


Thank you!




Review of Paradise Appliance Service

Awesome.


Ramon H.

Ramon H.

MICROWAVE OTR WHIRLPOOL WMH31017HZ0 called safety cx no longer wants unit took down and tested could not find any problem at this file number 7728436428 CALLED FOR AUTHO # WRR7B00WL2

Near Coral Springs Ct, Huntington Beach, CA 92646
Robert S.

Robert S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Q1 no Q2 no.No signiature due to covid-19. Replaced the freezer light module to restore lighting and tightened the freezer door handle.

Near S Kalsman Ave, Compton, CA 90222
Pablo V.

Pablo V.

MICROWAVE JENN-AIR JMW2427DS01 unit need a new panel and control; ordrng 1 W11179310 (control) and 1 WPW10260060 (control) and 1 W11236900 (panel)

Near Kendra Ct, Los Angeles, CA 90068
Victor B.

Victor B.

WASHER MAYTAG MHW6630HW0 "run on delicate as per female it leaks by dispencer on delicate, no leak at all. q1 no q2 no, i didn't get signature cause covid-19"

Near W Avenida Cornelio, San Clemente, CA 92672
Oriale P.

Oriale P.

WASHER MAYTAG MVWC200XW3 "replaced weak suspension rods, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Pounds Ave, Whittier, CA 90603
Oriale P.

Oriale P.

DRYER MAYTAG MGD5630HW1 "found blower fan not attached to motor, reinstalled blower wheel, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Santa Anita Cir, Buena Park, CA 90620
Francisco J.

Francisco J.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 the way they have the fridge is too full in the fc wont let any air ciculation advised them on how to organize it and with the ice the icemaker was off left em my number in case they have another problemq1noq2nono signature due to covid19

Near 10th Ave, Los Angeles, CA 90018
Pablo V.

Pablo V.

REFRIGERATOR KITCHENAID KRFF507HPS00 unitneed a new damper and control board; ordrng 1 WPW10479155 (damper) and 1 W11224256 (control) and 1 W11405309 (panel)

Near S Wetherly Dr, Beverly Hills, CA 90211
Chris Z.

Chris Z.

LAUNDRY CENTER MAYTAG MVW7232HW0 Q1: noQ2: no no signature due to covid-19all i got was off ballance error codes on unit and so i tested all components theough test activation and all passed including high spin speed. i advised cx not to overload unit and propor usage and care

Near Salta Verde Point, Long Beach, CA 90803
Pablo V.

Pablo V.

REFRIGERATOR KITCHENAID KRFF707ESS01 sr # 7728502233 call tech support the recomend to replace harnesand to check Technical Service Pointer #: W11092686E; ordrng 1 W11033168 (harness) and 1 212643 (seal) and 1 W11456069 (clamp)

Near Stanwood Dr, Los Angeles, CA 90066
Pablo V.

Pablo V.

WASHER WHIRLPOOL WFW6620HC0 found washer not working disconect wait to discharge power run a test erase error code test all cycle ok request completed Q1no Q2 no no sign covid 19

Near Navy St, Los Angeles, CA 90291
Raymond J.

Raymond J.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 "tech chk wall oven m/w combo. found object restricting vent , removed all test goodq1-no q2-nono sugn due to cv 19"

Near Daniel Freeman Circle, Inglewood, CA 90301
Pablo V.

Pablo V.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 replace door and nameplate test ok request completed Q1 no Q2 no nosign covid 19

Near Selma Ave, Los Angeles, CA 90028
Larry G.

Larry G.

REFRIGERATOR KITCHENAID KRFF507HPS00 q1no-q2no--no sign covid--replaced freezer light and tested ok-all lights working.

Near S Vermont Ave, Gardena, CA 90247
Ramon H.

Ramon H.

LAUNDRY CENTER WHIRLPOOL WET4124HW0 q1 no q2 no no sign due to covid 19 found loose wire in thermistor also found small leak on drain pump not tighten down properly CALLED TP FOR AUTHO # IS WRQ1C00NL2

Near El Rey Ave, Fountain Valley, CA 92708
Sarkis M.

Sarkis M.

DISHWASHER KITCHENAID KDTM354ESS3 q1 q2 no no sing c19 insralled tracks ckd working ok

Near S Hollydale Ln, Anaheim, CA 92808
Sarkis M.

Sarkis M.

MICROWAVE OTR WHIRLPOOL WMH31017HS4 q1 no q2 no no sing c19 nnit working normal no power in outlet inst customer to call election

Near S Kinney Way, Anaheim, CA 92805
Chris Z.

Chris Z.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Q1: noQ2: no no signature due to covid-19the set screws on handle were very loose so i tighted as tight as possible now cx shouldnt have issues

Near E Coralite St, Long Beach, CA 90808
Robert S.

Robert S.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Q1 no Q2 no.No signiature due to covid-19. refrigerator evap coils iced up. led lights not working estimate 613.02; ordrng 1 WPW10277799 (harness) and 1 W10633627 (motor) and 1 WPW10389152 (support) and 1 WPW10306786 (led board) and 1 W10758333 (led)

Near 139th St, Hawthorne, CA 90250
Chris Z.

Chris Z.

REFRIGERATOR KITCHENAID KRMF706ESS01 Q1: noQ2: no no signature due to covid-19i was able to replace the main cntrl and power boards and unit powered up and lights are on and cooling system is on and so unit is complete

Near Surfdale Ln, Huntington Beach, CA 92648
Raymond J.

Raymond J.

DISHWASHER MAYTAG MDB7959SHZ0 "tech chk dishwasher and put through dign, no codes, would not dup poblem, all test goodq1-no q2-nono sign due to cv 19"

Near Corinth Ave, Los Angeles, CA 90066
Raymond J.

Raymond J.

DISHWASHER MAYTAG MDB8989SHZ0 "tech repaired ronse aide cap that was not sealing causing liquid to drain premature, all test goodq1-no q2-nono sign due to cv 19"

Near Corinth Ave, Los Angeles, CA 90066
Chris Z.

Chris Z.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 sr:7728510284Q1: noQ2: no no signature due to covid-19mullion issue cannot be fixed due to heat loop being installed too far from liner wp will contact cx

Near Campo Walk, Long Beach, CA 90803
Chris Z.

Chris Z.

DRYER WHIRLPOOL WGD97HEDW1 unit is spraying valve in dellecate cycle even when steam cycles isnt on.; ordrng 1 W10849080 (cntrl-elec) and 1 W10800231 (cntrl display) and 1 W10815373 (valve)

Near E Broadway, Long Beach, CA 90803
Robert S.

Robert S.

DISHWASHER WHIRLPOOL KDFE104DWH2 Q1no Q2 no.No signiature due to covid-19. checked the dishwasher found clogged air gap. clearedthe air gap and testedthe dishwasher.

Near Casimir Ave, Gardena, CA 90249
Victor B.

Victor B.

REFRIGERATOR MAYTAG MRT118FFFH04 "installed compressor came wrong evap.-reordered; ordrng 1 W10836706 (evap.), used 1 WPW10143759 (DRIER) from stock"

Near E 6th St, Long Beach, CA 90814
Francis C.

Francis C.

REFRIGERATOR WHIRLPOOL KRFC704FSS02 Tech was assigned as a helper;

Near Hermosa Ct, Cypress, CA 90720
Chris Z.

Chris Z.

REFRIGERATOR KITCHENAID KRFF507HPS00 Q1: noQ2: no no signature due to covid-19one of the led assemblys were out so i replaced with part and now unit is complete

Near Yellowtail Dr, Los Alamitos, CA 90720
Robert S.

Robert S.

DRYER WHIRLPOOL WGD7500GC0 Q1 no Q2 no.No signiature due to covid-19. Door not closing. Adjusted the door hinges.

Near Butler Ave, Long Beach, CA 90805
Chris Z.

Chris Z.

OVEN JENN-AIR JJW2830DS01 Q1: noQ2: no no signature due to covid-19part is covered under 5 year warrenty.i replaced cntrl and now unit is working proporly and all else is checking good.

Near E 1st St, Long Beach, CA 90803
Pablo V.

Pablo V.

REFRIGERATOR WHIRLPOOL KBSD602ESS00 replace all valve evap compressor and drier parts reset temperature on the control board Q1no Q2 no no sign covid 19

Near Alto Oak Dr, Los Angeles, CA 90068
Pablo V.

Pablo V.

FREEZER JENN-AIR JFFCC72EFP02 7728502971 call tech support they recommend to replace icemaker; ordrng 1 W11262316 (icemaker)

Near S Burl Ave, Inglewood, CA 90304
Pablo V.

Pablo V.

WASHER WHIRLPOOL WRT134TFDM00 raise front leg unit still notlevelinstruc customer abouth floor not level customer need a second opinion; schdld next appmnt for 8/10 MON !

Near Tica Dr, Los Angeles, CA 90027
Francis C.

Francis C.

REFRIGERATOR WHIRLPOOL KBSD602ESS00 "complaint not cooling , found unit temperature has to be reset , now unit its working ok tested fine"

Near Alto Oak Dr, Los Angeles, CA 90068
Victor B.

Victor B.

WASHER WHIRLPOOL CAE2745FQ1 "leak coming from drain at wall showed to male, q1 no q2 no, i didn't get signature cause covid-19"

Near Calle Del Comercio, San Clemente, CA 92672
Oriale P.

Oriale P.

DISHWASHER KITCHENAID KDTM384ESS1 "found wash motor not running need part replaced, motor. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10805015 (pump&motor)"

Near Ivywood Dr, La Palma, CA 90623
Larry G.

Larry G.

REFRIGERATOR WHIRLPOOL KRFC704FSS02 q1no-q2no--no sign covid-19---replaced noisy compressor and tested for correct operation.

Near Hermosa Ct, Cypress, CA 90720
Oriale P.

Oriale P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "found broken ice maker needs harness with icemaker replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10882923 (icemaker) and 1 W11029433 (harns-wire)"

Near Bouma Ct, Cerritos, CA 90703
Sarkis M.

Sarkis M.

DRYER WHIRLPOOL WGD5000DW1 q1 q2 no no sing c19 different issue install reapir kit; used 1 4392067 (REPAI KIT) from stock

Near Coleman Pl, Garden Grove, CA 92843
Rose K.

Rose K.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 installed main control and used inverter from new compressor file number 7728503506 q1no q2no no sign covid19

Near Sharonhill Dr, Whittier, CA 90604
Pablo V.

Pablo V.

REFRIGERATOR AMANA ART308FFDM06 replace harness thermistor and control testok request completed Q1no Q2 no no sign covid 19

Near Selby Ave, Los Angeles, CA 90064
Larry G.

Larry G.

WASHER MAYTAG MVWB765FW3 q1no-q2no--no sign covid-19---lf error..replaced defective valve and tested for hot/cold water..unit working ok.; used 1 W11165546 (WATER VALVE) from stock

Near El Arco Dr, Whittier, CA 90603
Larry G.

Larry G.

DRYER MAYTAG MGDB765FW0 q1no-q2no--no sign covid-19--checked for proper operation. advised on cycle selection and wrinkle gaurd setting.

Near El Arco Dr, Whittier, CA 90603
Sarkis M.

Sarkis M.

OVEN WHIRLPOOL KEB1206DBL6 q1 q2 no no sing c19 installed fuse but need panl and back thermostat customer coing to repair hemself neighbor has same ovne his going use parts from that ovne

Near Parkridge, Lake Forest, CA 92630
Chris Z.

Chris Z.

DISHWASHER KITCHENAID KDTE254ESS1 Q1: noQ2: no no signature due to covid-19i tightened the set screws on the handle so now unit shouldnt have issue again

Near Via Angelina Dr, Huntington Beach, CA 92647
Rose K.

Rose K.

OVEN WHIRLPOOL AWO6313SFS02 recalebrated oven temps settles down at 35 now q1no q2no no sign covid19

Near Anson Ave, Santa Fe Springs, CA 90670
Pablo V.

Pablo V.

LAUNDRY CENTER WHIRLPOOL WGT4027HW0 REPLACE BAD BLOWER UNSCREW TOP PANEL FRONT PANEL REOVE DRUM INSTALL NEW BLOWER SCREW PANEL BACK IN PLACE TEST OK REQUEST COMPLETED Q1NO Q2 NO NO SIGN COVID 19 auth # WRR1NRQNL2

Near Yale Ave, Marina del Rey, CA 90292
Francis C.

Francis C.

OVEN WHIRLPOOL WOC75EC7HS01 "Found problems with the wifi connections , we just reconnected , unit working ok , so if this unit not communicated with WiFi ap will not work and unit will reset and change the time on display ."

Near Gates Ave, Redondo Beach, CA 90278
Raymond J.

Raymond J.

REFRIGERATOR KITCHENAID KRFF507HPS00 "replaced faughty lights, all tst goodq1-no q2-nono sign due to cv 19"

Near Cimarron St, Los Angeles, CA 90047
Pablo V.

Pablo V.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 run test found recommended temperature advise customer if they have problem with temp tochagetothe one they like customer chage temp to the highest and still was over freezing test no problem found request completed Q1no Q2no nosign covid 19

Near W 58th St, Los Angeles, CA 90037
Larry G.

Larry G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 q1no-q2no--no sign covid-19----7728503613---no frost pattern..08 amps at compressor..checked for leaks with light and glasses.recharged unit and now have full frost pattern and 1.25 amps at cpompressor.

Near San Pedro St, Los Angeles, CA 90061
Sarkis M.

Sarkis M.

DISHWASHER KITCHENAID KDTM504EPA2 q1 no q2 no no sing c19 customer saing water leking from door ckd not leking at this time installed door gasket

Near S Old Bridge Rd, Anaheim, CA 92808
Jonathan H.

Jonathan H.

HOOD KITCHENAID KXW9748YSSO unit brackets were psuhed in i tried to see if we can order but not a servicable part we unbent and fixed clamps no furtehr issues q1q2 no no sig covd19 protocl

Near Summerland, Irvine, CA 92602
Pablo V.

Pablo V.

DISHWASHER WHIRLPOOL WDT750SAHZ0 replace bad panel and bad controltest ok request completed

Near Santa Monica Blvd, Los Angeles, CA 90025
Larry G.

Larry G.

WASHER MAYTAG MVWB765FW3 "q1no-q2n0--no sign covid-19---no error codes. ran and tested for correct operation through test cycles.fills,agitated,pump out and spins ok..afvised on cycles selection. unit working ok."

Near Rives Ave, Downey, CA 90240
Robert S.

Robert S.

WASHER WHIRLPOOL WTW5005KW0 Q1no Q2 no.No signiature due to covid-19. Error f9-e1 long drain found drain hosed clamped to drain pipe because the drain is backed up. customer needs a plumber to clear the drain.

Near S Gate Ave, South Gate, CA 90280
Pablo V.

Pablo V.

DRYER WHIRLPOOL WGD560LHW1 stack unit dryer making noise from the blower housing remove top front panel install one screw in the housing to hold in place run intallfornt top test no more sound request completed Q1no Q2 no no sign covid 19 auth # WRPVLRPNL2

Near Santa Monica Blvd, Los Angeles, CA 90025
Pablo V.

Pablo V.

RANGE WHIRLPOOL WFG505M0BS3 burner not working ELECTRODE not making contact with cap unscrew top panel raise ELECTRODE test burner ok request completed Q1no Q2no no sign covid 19

Near Santa Monica Blvd, Los Angeles, CA 90025
Pablo V.

Pablo V.

MICROWAVE WHIRLPOOL WMH31017HS-6 found error code brin down microwave removecover found wire harness in the wrong position trace wire diagram install on the correct relay install back testok request completed auth # WRPVMRPNL2 Q1no Q2 no nosign covid 19

Near Santa Monica Blvd, Los Angeles, CA 90025
Robert S.

Robert S.

WASHER MAYTAG MGT3800TW Q1 no Q2 no. No signiature due to covid-19. washer not running because lid switch failed.; ordrng 1 WP3355458 (switch-lid)

Near Crest Dr, Manhattan Beach, CA 90266
Pablo V.

Pablo V.

DRYER WHIRLPOOL WGD560LHW1 stack dryer dont start unstack unit found door switch harness not conected install conector to the harness test start ok request completed Q1 no Q2no nosigncovid19 auth # WRPWHRPNL2

Near Santa Monica Blvd, Los Angeles, CA 90025
Pablo V.

Pablo V.

WASHER WHIRLPOOL WFW560CHW1 found water run start cycle water coming fron the fron remove front panel found gasket clamp not holding gasket in place on the tub remove clamp install gasket in place run a cycle no more water request completed Q1no Q2no no sign covid 19

Near Santa Monica Blvd, Los Angeles, CA 90025
Larry G.

Larry G.

DRYER WHIRLPOOL MGDB765FW0 q1no-q2no--no sign covid-19---replaced main control and checked sensor for correct operation. advised on cycle selection.

Near 3rd St, Downey, CA 90241
Jonathan H.

Jonathan H.

WASHER MAYTAG MVWC415EW1 q1q2 no no sig cvd19 protocol unit pully loose fixed issue no furtehr issues if callback they need motor and camp pully but this policy adjustmnt was just for vsit today

Near N Mirasol St, Santa Ana, CA 92705
Pablo V.

Pablo V.

FREEZER WHIRLPOOL KBSN608ESS01 found badmodule replace newmodule test ok request completed Q1 no Q2 no sign covid 19; used 1 W11462342 (MODULE) from stock

Near S Victoria Ave, Los Angeles, CA 90019
Ramon H.

Ramon H.

MICROWAVE KITCHENAID KMHC319ESS5 replaced magnetron and tested worki9ng good..CALLED TP FOR AUTHO # IS KRP55RPNL2

Near Santana Cir, Huntington Beach, CA 92646
Ramon H.

Ramon H.

OVEN WHIRLPOOL KODE500ESS04 replaced main control and tested unit no more flickering CALLED TP FOR AUTHO # IS KRP43RPNL2

Near Mauretania Cir, Huntington Beach, CA 92646
Robert S.

Robert S.

WASHER MAYTAG MVWB765FW0 Q1 no Q2 no. no signiature due to covid-19. checked the washer found no hot water to the machine and improper drain set up. Corrected the hot water problem but customer needs to correct the drain.

Near N McDivitt Ave, Compton, CA 90221
Pablo V.

Pablo V.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 found bad compressor customer have cockroach infestation advise customer that he need topay for for the repair parts and labor he isgoing topurchase a new refrigerator

Near Rosewood Ave, Los Angeles, CA 90004
Sarkis M.

Sarkis M.

RANGE JENN-AIR JDS8860BDP q1 q2 no no sing c 19 need panle and regulator parts not available ro repair

Near W Spruce Ave, Orange, CA 92868
Larry G.

Larry G.

FREEZER WHIRLPOOL WRB322DMBM00 q1no-q2no--no sign covid19--freezing food in refer section.torn gaskets; ordrng 1 WPW10503278 (main control) and 1 WPW10594330 (control) and 1 12002355 (thermistor kit) and 1 W10443314 (gasket-fip) and 1 W10443316 (gasket-fip)

Near Cowlin Ave, Commerce, CA 90040
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "reservoir connector crack, freezer and top f.f. led burn out-ordered; ordrng 1 W11168758 (reservoir) and 1 W11130208 (led) and 5 W11390781 (tie)s"

Near Poolside Ln, Huntington Beach, CA 92648
Raymond J.

Raymond J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 frz door gasket still not sealing correctlyq1-no q2-nono sig cv19; ordrng 1 WPW10714545 (gasket-fip) and 1 212643 (sealer-gum)

Near W 67th St, Los Angeles, CA 90043
Raymond J.

Raymond J.

DISHWASHER WHIRLPOOL KDTE234GPS0 "tech found float swtich stuck in full position not allowing water valve to energize, repaire and all test goodq1-no q2-nono sign due to cv 19"

Near S Seabluff Dr, Los Angeles, CA 90094
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WFW87HEDW1 q1q2 no no sig covid 19 protocl use autho - wrph400xl2fixed issu ewith teh drain pump assembly not allowing any drain fixed teh pump motor it was siezed all etsted ok

Near S Hickory St, Santa Ana, CA 92707
Francis C.

Francis C.

WASHER WHIRLPOOL WTW8500DC5 "Found scratch control panel , reordering again and inspecting the part before goes out ; pckd up 1 W11095624 (Control panel) and 1 W11095624 (Control panel)"

Near Myra Ave, Cypress, CA 90630
Ramon H.

Ramon H.

REFRIGERATOR KITCHENAID KRFF507HPS00 replaced module tested working good

Near Maryknoll St, Westminster, CA 92683
Jonathan H.

Jonathan H.

FREEZER WHIRLPOOL WZF34X20DW01 replaced parst tested unit no furtehr issues no leaks no issues with controsl all checked out fine use autho - wrppz00nl2

Near Chirping Sparrow Way, Tustin, CA 92780
Raymond J.

Raymond J.

DISHWASHER KITCHENAID KDFE104HBL0 "tech chk dishwasher, put through dign and cycle , all test good, no codes,q1-no q2-nono sign due to cv 19"

Near Malcolm Ave, Los Angeles, CA 90024
Victor B.

Victor B.

DISHWASHER KITCHENAID KDTE204EPA0 not pumping the water; ordrng 1 WPW10605058 (pump and motor)

Near Appian Way, Long Beach, CA 90803
Oriale P.

Oriale P.

DISHWASHER WHIRLPOOL WDT910SAYE0 "found water leak at sump motor assy, needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WPW10482482 (pump&motor)"

Near Volk Ave, Long Beach, CA 90808
Robert S.

Robert S.

REFRIGERATOR WHIRLPOOL WRF757SDHZZ00 Q1 no Q2 no.No signiature due to covid-19. replaced the freezer light module and the ice bin is full.

Near Minnesota Ave, South Gate, CA 90280
Larry G.

Larry G.

WASHER WHIRLPOOL WTW8900BC0 q1no-q2no--no sign covid19----basket bearing sticking on bearing shaft--basket not floating; ordrng 1 W10435302 (bearing)

Near Olive St, Bellflower, CA 90706
Francisco J.

Francisco J.

REFRIGERATOR JENN-AIR JFD2589KEP fz temp-5fridge temp-39the fridge is working properly there is nothing wrong with it at this momentq1.noq2.nono signature due to covid19customer is just paying for the visit

Near S Halm Ave, Los Angeles, CA 90056
Pablo V.

Pablo V.

FREEZER WHIRLPOOL WRT314TFDB00 found a gap on the door raise door and steam all the ice trest ok request completed Q1no Q2no no signcovid 19

Near S Burnside Ave, Los Angeles, CA 90019
Oriale P.

Oriale P.

WASHER WHIRLPOOL WFW9750WW01 "found bad motor cntrl board causing no start issue & bad bearings for loud noise, cust declined est will replace unit. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Wimbleton Dr, Los Alamitos, CA 90720
Francisco J.

Francisco J.

WASHER WHIRLPOOL WTW5000DW2 replaced the washplate the cam the hub and the transmissioni had to break the washplate it was stuck on the transmissionq1.noq2.nono signature due to covid19

Near Van Buren Pl, Los Angeles, CA 90007
Ramon H.

Ramon H.

WASHER WHIRLPOOL MVWX655DW2 q1 no q2 no no sign due to covid 19 cx had a stuck drain pump unplugged and reset working good

Near Redwood St, Fountain Valley, CA 92708
Oriale P.

Oriale P.

WASHER MAYTAG MVWC565FW1 "found drive pulley rubbing on motor cover reinstalled pulley tighten nut, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Studebaker Rd, Norwalk, CA 90650
Oriale P.

Oriale P.

DRYER WHIRLPOOL MGDC465HW0 "found cust exuast vent clogged causing long dry times, advised cust to clear vent, unit heating & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Studebaker Rd, Norwalk, CA 90650
Sarkis M.

Sarkis M.

STOVE WHIRLPOOL SF368LEPQ1 PO: 4700922204 q1 no q2 no no sing c19

Near Piedmont, Irvine, CA 92620
Larry G.

Larry G.

LAUNDRY CENTER WHIRLPOOL WET4027EW1 q1no-q2no--no sign --covid-19---removed top and front panel ...did cycle complete with load---unable to verify leak at this time--1 tab on righ side of tub ring was loose.

Near Rio Hondo Cir, La Mirada, CA 90638
Ramon H.

Ramon H.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 REPLACED CONTROL AND HARNESS NO FURTHER ISSUES AT THIS TIME

Near Grove Pl, Costa Mesa, CA 92627
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRS973CIHZ00 q1 q2 no co sing c19 unit ckd working normal at this time refg 37f frezeer 0f

Near Sunset River, Irvine, CA 92604
Jonathan H.

Jonathan H.

OVEN WHIRLPOOL WOD51EC7HS01 q1q2 no no sig covd19 protocl use autho for repairs - WRPPT00NL2replaced parst etsted unit also connected it to wifi for customer to do teh update all etsted ok n ofurtehr issues

Near Abalone Ave, Newport Beach, CA 92662
Francisco J.

Francisco J.

REFRIGERATOR WHIRLPOOL WRX735SDBE02 placed the data logger inside will come bacl wenesday to pick it up q1.noq2.nono signature due to covid19; schdld next appmnt for 8/12 WED !

Near W 65th St, Los Angeles, CA 90044
Jonathan H.

Jonathan H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 q1q2 no no sig cvd19 protovcl W11174870 - door unit needs new panel; ordrng 1 W11174870 (panel)

Near E Mayfair Ave, Orange, CA 92867
Pablo V.

Pablo V.

DISHWASHER KITCHENAID KDTE334GPS0 found water in dishwasher unscrew botton panel remove drain pump remove a piece of glass test drain ok screw panel back request completed Q1no Q2no no sign covid 19

Near S Hobart Blvd, Los Angeles, CA 90006
Victor B.

Victor B.

WASHER WHIRLPOOL WFW560CHW0 "ref#7728235523, per partner team nothing is cover cause is residential and is use in comercial store, customer decline estimate and refuse to pay for trip/diagnos charge, i informed to clames. to send a bill for 134.95, and i told the lady she'll get a bill"

Near Beach Blvd, Huntington Beach, CA 92646
Pablo V.

Pablo V.

REFRIGERATOR KITCHENAID KRFC704FPS03 run test set temp to recommended adivse customer how the refrigeator work test ok request completed Q1no Q2no no sign covid 19

Near S Hobart Blvd, Los Angeles, CA 90006
Robert S.

Robert S.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Q1 no Q2 no.No signiature due to covid-19. The refrigerator reboots every 10 to 15 m,inutes. Refrigerator temperature is warm. Ice maker not working.; ordrng 1 W11114721 (main board) and 1 W11314429 (ui) and 1 W11336586 (orion board) and 1 W11024494 (fan) and 1 W11394920 (cover freezer)"

Near Eighth St, Manhattan Beach, CA 90266
Victor B.

Victor B.

REFRIGERATOR MAYTAG MFI2269VEM10 compressor comes on but doesn't get cold-ordered evap. compressor and access valve; ordrng 1 W10160407 (compressor) and 1 W10166256 (evap.) and 1 W10913906 (access cvale)

Near Talbert Ave, Huntington Beach, CA 92648
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 bad compressor pulling 10A- ordered; ordrng 1 W10507884 (compressor) and 1 w10913906 (access valve)

Near Bond Cir, Huntington Beach, CA 92646
Francisco J.

Francisco J.

REFRIGERATOR WHIRLPOOL KSSS42QMX00 need to order second man the valve is in the back ; schdld next appmnt for 8/11 TUE !

Near Neilson Way, Santa Monica, CA 90405
Sarkis M.

Sarkis M.

COOKTOP WHIRLPOOL MGC7536WS00 Q1 Q2 NO NO SING NEED SWITCH HARNSS PARTS NOT AVL TO REAPIR

Near Richmond, Irvine, CA 92620
Francisco J.

Francisco J.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 the fridge is working properly there is nothing wrong with the fridge temps are okay q1.noq2.nono signature due to covid19

Near W 36th Pl, Los Angeles, CA 90007
Pablo V.

Pablo V.

DISHWASHER WHIRLPOOL WDF560SAFM2 unit need a new sump pump; ordrng 1 W11085683 (sump pump)

Near Santa Monica Blvd, Los Angeles, CA 90038
Robert S.

Robert S.

WASHER MAYTAG MVWB835DW5 Q1 no Q2 no.No signiature due to covid-19. Checked the washer found overload error code. Cleared the error code tested operation and recalibrated the washer.

Near Long Beach Blvd, Long Beach, CA 90805
Robert S.

Robert S.

WASHER WHIRLPOOL WTW4855HW1 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found error code f0-e5 off balance load. Tested the washer all functions normal. Recalibrated the washer.

Near Richmond St, El Segundo, CA 90245
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WTW5000DW3 "unit had code for long drain, shaft was siezed, chercked pump intermittnly is siezing up ordering pump and motor will retun nxt week q1q2 no no sig cvd19 protol ; ordrng 1 W11399437 (pump) and 1 W10890624 (motor-drve)"

Near Stanford Ct, Irvine, CA 92612
Sarkis M.

Sarkis M.

DRYER MAYTAG MGDB725BW0 Q1 NO Q2 NO NO SING ; ordrng 1 4392067 (REPAIR-DYR) and 1 WPW10547292 (pulley-idr)

Near La Perla, Lake Forest, CA 92610
Raymond J.

Raymond J.

DRYER WHIRLPOOL CGM2745FQ "found faughty timer, dryer runs all the time.q1-no q2-nono sign dur to cv 19; ordrng 1 WPW10114740 (key) and 1 W10521400 (harns-wire) and 1 WPW10327105 (switch-cyc)"

Near Corinth Ave, Los Angeles, CA 90064
Sarkis M.

Sarkis M.

OVEN JENN-AIR JJW8527DDQ q1 no q2 no no sing c19 parts no longr avl to reapir

Near Fort Sumter, Irvine, CA 92620
Robert S.

Robert S.

WASHER MAYTAG MVW6230HW0 Q1 no Q2 no.No sig niature due to covid-19. Replaced the main control board.

Near E 118th Pl, Los Angeles, CA 90061
Larry G.

Larry G.

MICROWAVE JENN-AIR JMV9186WP0 q1no-q2no--no sign covid-19---replaced top grill and checked for correct operation.

Near E 60th Pl, Huntington Park, CA 90255
Oriale P.

Oriale P.

WASHER MAYTAG MVWB855DWO "removed container lid from underneath washerran test with load working ok, no repairs needed. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Vuelta Grande Ave, Long Beach, CA 90815
Ramon H.

Ramon H.

DRYER-GAS WHIRLPOOL WGD560LHW1 "cx was making noise found frame rattling tighten down and tested working good,,,CALLED TP FOR AUTHO # IS WRP3Y00NL2"

Near Baypointe Dr, Newport Beach, CA 92660
Oriale P.

Oriale P.

REFRIGERATOR WHIRLPOOL WRS325SDHW04 "replaced main cntrl & user display causing issue with dispenser, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Claretta Ave, Lakewood, CA 90715
Larry G.

Larry G.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 q1no-q2no--no sign covid-19---replaced compressor and checked for correct cooling.

Near Pope Ave, Lynwood, CA 90262
Larry G.

Larry G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "q1no-q2no--no sign covid-19--replaced both boards and freezer light, and tightn freezer handle--all lights working refercolling system start ok.--

Near Pinehurst Ave, South Gate, CA 90280
Ramon H.

Ramon H.

REFRIGERATOR WHIRLPOOL WRB119WFBM01 cx needs compressor; ordrng 1 W10507884 (compressor) and 1 W10920993 (evap)

Near El Rey Ave, Fountain Valley, CA 92708
Francisco J.

Francisco J.

WASHER WHIRLPOOL GHW9100LW q1noq2.nono signature due to covid19the mcu is responsible right now for stopping cx will replace

Near 8th Ave, Los Angeles, CA 90018
Victor B.

Victor B.

DISHWASHER KITCHENAID KDTM604KPS0 "it wasn;t draining well, air gap was clogg, i cleared now drain fine, also info. about the noise when washing is normal. q1 no q2 no, i didn't get signature cause covid-19"

Near Mt Walton Cir, Fountain Valley, CA 92708
Robert S.

Robert S.

OVEN WHIRLPOOL WGG745S0FS02 Q1 no Q2 no.No signiature due to covid-19. Grate broken and membrane warped.; ordrng 1 W10879587 (swtch-memb) and 1 WPW10318550 (panl-cntrl) and 1 W11449099 (grate-kit)

Near Saucer Ln, Los Angeles, CA 90059
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL WRF757SDEH01 compressor wasn't coming on afterrr i disconnected and connected start working- ordered board. and ice fan for in case.; ordrng 1 W10843055 (board) and 1 W10846539 (ice fan) and 1 W11033168 (f.f. fan)

Near Andover Cir, Fountain Valley, CA 92708
Pablo V.

Pablo V.

DISHWASHER WHIRLPOOL WDT730PAHZ0 replace sump pump run test ok request completed Q1no Q2no no sign covid 19

Near Myra Ave, Los Angeles, CA 90029
Raymond J.

Raymond J.

MICROWAVE WHIRLPOOL CAE2745FQ1 "replaced faughty control , all test goodq1-no q2- nono sign due to cv 19"

Near W Olympic Blvd, Los Angeles, CA 90064
Francis C.

Francis C.

REFRIGERATOR WHIRLPOOL KBSD602ESS00 Tech was assigned as a helper;

Near Alto Oak Dr, Los Angeles, CA 90068
Pablo V.

Pablo V.

REFRIGERATOR WHIRLPOOL KBSD602ESS00 replace bad compresor drier valve and evap request completed Q1no Q2no no sign covid19 auth #KRPVJRPNL2; schdld next appmnt for 8/7 FRI !

Near Alto Oak Dr, Los Angeles, CA 90068
Raymond J.

Raymond J.

RANGE KITCHENAID KDRS483VSS03 "tech found faughty hinge ,liner and inner door. cx will considerq1no q2-nono sign due cv 19"

Near S Crest Dr, Los Angeles, CA 90035
Jonathan H.

Jonathan H.

LAUNDRY CENTER MAYTAG MVWB835DW0 reordering parst techline didnt know what was wrong with this. cust very upset sr - 7728490796; ordrng 1 W10861510 (console) and 1 W11100602 (board)

Near E Meadowbrook Ave, Orange, CA 92865
Oriale P.

Oriale P.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "replaced fan blade kit, checked all door seals good no gaps, advised cust to not leave door open to long, unit cooling & working ok. authorization # wroksrodpl1 not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10916494 (BLADE-FAN) from stock"

Near 70th St, Long Beach, CA 90805
Oriale P.

Oriale P.

REFRIGERATOR KITCHENAID KRFF507HPS00 "replaced bad evap fan motor & main cntrl, unit cooling & working. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Tacuba Dr, La Mirada, CA 90638
Larry G.

Larry G.

REFRIGERATOR KITCHENAID KSC23C8EYY02 q1noq2no--no sign covid-19----not cooling...refer evap iced/frosted; ordrng 1 W10317255 (separator) and 1 WPW10623106 (cntrl-elec) and 1 W10316760 (thermistor) and 1 WPW10453428 (fan-scroll) and 1 WPW10235503 (cntrl-elec)

Near Country Club Dr, Lakewood, CA 90712
Robert S.

Robert S.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator and found freezing issue due to food loading. Advised the customer to keep vents clear and all foo to stay on the shelves only.

Near E Piru St, Compton, CA 90222
Oriale P.

Oriale P.

OVEN WHIRLPOOL KCGS956ESS02 "found center burner continues to keep sparking after flame is lit up, needs burner replaced per service pointer, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W10837359 (burnr-head)"

Near E Septimo St, Long Beach, CA 90815
Oriale P.

Oriale P.

WASHER MAYTAG MVWC565FW "replaced broken actuator & bad cam , ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10913953 (SHIFTER), and 1 W10721967 (CAM) from stock"

Near Priam Dr, Bell Gardens, CA 90201
Ramon H.

Ramon H.

REFRIGERATOR KITCHENAID KBFC42FTS07 cx needs door stopper; ordrng 2 W11403572 (stopper)s

Near Moonglow Ln, Huntington Beach, CA 92647
Oriale P.

Oriale P.

OVEN WALL KITCHENAID KOSC504ESS01 "cust was concerned with oven still heating or running, ran test with temp probe unit is cooling down normally, explained to cust the cooling fan will run after unit is turned off for oven a hour to cool, this is normal. also reinstall door to seat properly, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near E Septimo St, Long Beach, CA 90815
Raymond J.

Raymond J.

WASHER WHIRLPOOL WFW88HEAW0 "replaced faughty main control, all test good q1-no q2-no no sign due to cv 19"

Near Euclid St, Santa Monica, CA 90404
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "cooling fine, water filter needs to be replace with filter water flow is very low. q1no q2 no, i didn't get signature cause covid-19"

Near Magnolia St, Huntington Beach, CA 92646
Oriale P.

Oriale P.

REFRIGERATOR WHIRLPOOL WRX735SDHB "replaced faulty ice maker with wire harness, ran test in fiil & harvest, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Montecito Rd, Los Alamitos, CA 90720
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "there was ice build up by evap. motor from door been open, cause evap. had a good frost., q1 no q2 no,1 didn't get signature cause covid-19"

Near Raymond Ave, Long Beach, CA 90804
Ramon H.

Ramon H.

DISHWASHER WHIRLPOOL WDF330PAHS3 q1 no q2 no no sign due to covid 19 cx spring on right side of door was loose connected correctly working normal

Near Lantana Dr, Stanton, CA 90680
Ramon H.

Ramon H.

DISHWASHER WHIRLPOOL WDT780SAEM1 cx had clogg in air gap tested working good

Near New York Ave, Costa Mesa, CA 92626
Chris Z.

Chris Z.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1: noQ2: no no signature due to covid-19 i need a new wash motor; ordrng 1 W11085683 (pump&motor) and 1 W11305308 (cntrl-elec)

Near W Balboa Blvd, Newport Beach, CA 92661
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WGT4027HW0 replaced parst tested unit no furtehr issues q1q2 no no sig covid19 protocol

Near White Cap Ln, Newport Beach, CA 92657
Larry G.

Larry G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 q1no-q2no--no sign covid-19--replaced defective ice maker and tested for correct operation

Near Pine St, Los Alamitos, CA 90720
Pablo V.

Pablo V.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 found lock compressor and bad evap; ordrng 1 W10507884 (compressor) and 1 W11179385 (drier) and 1 W11284480 (evap) and 1 WPW10197428 (start) and 1 WPW10350564 (cap)

Near W 25th St, Los Angeles, CA 90018
Pablo V.

Pablo V.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 refrigerator need a newcompresorandevap etc auth # WRLHBRLXL2; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (drier) and 1 w10912906 (valve) and 1 W11122867 (evap) and 1 2MANFRANCIS (2MANFRANCIS)

Near S Union Ave, Los Angeles, CA 90017
Raymond J.

Raymond J.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "tech found freezer return vents completly clogged with ice, cleaned all test good.q1-no q2-nono sign due to cv 19"

Near Wesley St, Culver City, CA 90232
Raymond J.

Raymond J.

WASHER MAYTAG MVWC565FW2 "replaced faughty drain pump, all test goodq1-no q2-nono sign due to cv 19"

Near S Cloverdale Ave, Los Angeles, CA 90008
Edi C.

Edi C.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 Customer complaint freezing on RF side: found diffuser staying open ordering part for customer q1nq2n no signature per covid19; ordrng 1 W11317276 (diffuser) and 1 WPW10384183 (thermistor)

Near W 64th St, Los Angeles, CA 90047
Ramon H.

Ramon H.

REFRIGERATOR KITCHENAID KRSC703HPS00 cx needs thermistor and fan; schdld next appmnt for 8/6 THU !

Near Sierks St, Costa Mesa, CA 92627
Sarkis M.

Sarkis M.

FREEZER WHIRLPOOL WRF535SWHZ02 q1 no q2 no no sing c19 didren issu repair frezeer door trak ckd working ok

Near W Bellevue Dr, Anaheim, CA 92805
Sarkis M.

Sarkis M.

MICROWAVE KITCHENAID KMHC319ESS4 q1q2 no no sing c10 installed prderd prv tech ckd working ok

Near Marty Ln, Santa Ana, CA 92706
Jorge A.

Jorge A.

REFRIGERATOR JENN-AIR JS48NXFXDE01 "q1-no,q2-no,nosign duetocovid 19, iinstaleednew inverter forproperfunction in compressor allow 24 hr. tocooldown"

Near Rollins Pl, Laguna Niguel, CA 92677
Oriale P.

Oriale P.

WASHER WHIRLPOOL WFW5620HW0 "helper for tech CZ not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near E 5th St, Long Beach, CA 90802
Ramon H.

Ramon H.

OVEN WHIRLPOOL WOD93EC7AS04 cx needs panel; ordrng 1 W10864171 (panl-cntrl)

Near Pompano Ln, Huntington Beach, CA 92648
Chris Z.

Chris Z.

WASHER WHIRLPOOL WFW5620HW0 Q1: noQ2: no no signature due to covid-19we replaced all the boards and the new filter and now unit powers on and works proproly. ran through test mode and and no errors were found

Near E 5th St, Long Beach, CA 90802
Larry G.

Larry G.

WASHER MAYTAG MHW3505FW0 q1no-q2no2-no sign covid-19-defective pump; ordrng 1 WPW10605427 (pump-water)

Near Parise Dr, Whittier, CA 90604