David - Palos Verdes Estates, CA
Prompt and great service
Susan - Long Beach, CA
Fixed my problem promptly and was very professional and courteous.
Jamie - Long Beach, CA
Horrible customer service
Christian - Newport Beach, CA
Why would I possibly bother to tell you guys how my customer experience was when I’ve called four times to speak with a supervisor and NO ONE at your company will call me back! I Will be filing a complaint with the better business bureau, as well as a small claims court lawsuit, and a 1 Star Yelp review about Paradise Appliance.
Teresa - West Hollywood, CA
Fixed the problem that A&E cannot fix
Ha - Fountain Valley, CA
My Maytag French Doors Refrigerator has got a freezing problem in the freezer compartment. A&E did the repair but cannot fix the problem. I called extended warranty again, they sent Paradise Appiance Service to repair. Paradise came and just reset something using the keypad of the frid. and the problem has gone.
Bari - Huntington Beach, CA
Christopher did research on our dishwasher in preparation for this service Calle
Kathleen - Long Beach, CA
Lucy - Santa Ana, CA
Everyone was helpful, not rushed, and professional to help solve my fridge's problem!
Both young men, phenomenal character.
"4tay" - Los Angeles, CA
Because our oven is a double oven, (Top oven repaired) they should have tested the lower oven also while they were here. We return back too our vacation site after they left and upon returning home two days later, we discovered the lower oven has the apparent problem as did the top oven. We would appreciate having the same two gentlemen return to fix the lower oven, if that's possible, (ASAP). We have out of town guests coming the last week of this month. James
Lisa - Long Beach, CA
Estelle - Pico Rivera, CA
Larry is a great asset to your company he is very knowledgeable and does excellent work great service. Thank you.
Great prompt service
David - Long Beach, CA
Carmen - Whittier, CA
The team that showed up to fix my washer were prompt and very knowledgeable. Great service!
Heather - Los Angeles, CA
Edi was professional and efficient. He listened to my problem, diagnosed the cause, and had my washing machine working again quickly. He answered my questions and told me what probably caused the problem and how to avoid it in the future I also had good service with the phone representative who scheduled the appointment for me.
Roy - Newport Beach, CA
Was quickly and profession and pain free. The had to change out our cooktop board. From start to beginning 10min. Didn’t even know they where there. Great company and service guys.
Kristin - Long Beach, CA
Quintin - Los Angeles, CA
Eso Carias quickly diagnosed the washing machine problem. He ordered the part and installed it. It works perfectly n
overall rating for our service call
Joseph - West Hollywood, CA
Jaime was a great tech but there were scheduling issues.
Claudia - Downey, CA
Larry was very helpful and very professional
Thomas - Fountain Valley, CA
Great Communication Skills
Seabluff - Los Angeles, CA
Pablo has much integrity in what he does. Awesome, respectful, and excellent communication skills.
Judy - Huntington Beach, CA
Jonathan was very informative concerning how the washing machine works He informed me of several things that I was not told about when I called Maytag company
Mary - Garden Grove, CA
He was super helpful and fixed the problem in a timely manner. Great customer service
Bill - Mission Viejo, CA
Oneyda - Gardena, CA
tech came and replaced part fast. Tenant was on site. I didn't see the tech.
Great service and handled with care. Great explanation what he was going to repair
Debra - Whittier, CA
I recommend his service to all
Martin - Los Angeles, CA
Great friendly service. Ray is an excellent rep.
Great service. Friendly and explained everything to me.
Lynnette - Los Angeles, CA
I was surprised how friendly and amazing they were. Some repair places send out people who won’t let you ask questions but he did. He explained how everything worked and what an amazing machine I had. I bought it second hand online and he made me feel good about the purchase. They wore booties on their shoes (no need really) and that was very considerate of them. They were friendly with my attention seeking dog as well. They made sure the door was closed after them to avoid him getting out even though I had him in a leash. I really can’t say enough good things about them. Definitely will use them in the future if needed.
Joshua - Los Angeles, CA
Ray is a Ray of Gold
Peggy - Los Angeles, CA
I already told you guys how amazing Ray was. Nice, friendly, on purpose and quick to fix and thorough. Thanks.
Tomas - Whittier, CA
Very good services
Alejandro - Anaheim, CA
Ramon was very helpful and explained what the problem was and how to prevent it in the future.
Robyn - Marina del Rey, CA
The technician was great but when he told us that the problem is with the refrigerator as manufactured. The damper lets too much frozen air into the refrigerator. We are not happy that this is not fixable! Maytag needs to figure this out!
Kevin - Los Angeles, CA
Have mixed reactions. Check for breaker's or fuse's next time.
Michael - Los Angeles, CA
Happy in Santa Monica
Edward - Santa Monica, CA
Ray was perfect. Great service, arrived with parts, knew how to perform the repairs.
Andrea - Los Angeles, CA
Rose was great. She diagnosed the problem with the dishwasher quickly and replaced the water pump.
Tom - Los Angeles, CA
Edi Carias was great!
Friendly Knowledgeable Service
Steve - Huntington Beach, CA
Warranty repair was completed promptly and professionally.
Great Service, Efficient, Courteous
John - Huntington Beach, CA
Paradise is the best team we have Ever worked with. They are so efficient, courteous, and helpful. Our refrigerator works better than it did when we bought it brand new. Highly recommend them!
SFC - Coto de Caza, CA
Jorge was great.
Charlene - Santa Ana, CA
Charlene - Santa Ana, CA
Dorothy - Buena Park, CA
Very professional, on time each trip and knowledgeable because it didn’t take a long time to complete
Kristin - Long Beach, CA
Very happy with service
Tanya - Carson, CA
Very good repair woman took her time and looked at everything. She was able to tell me my water pressure needed to be increased. The plumber came today and changed out the pipe making water flow much better.
Rajinder - Norwalk, CA
Great service and professionalism
Jose - Whittier, CA
Great service, on time and very professional.
Great Customer Service skills.
Seabluff - Los Angeles, CA
Dishwasher warranty work
Wendy - Costa Mesa, CA
Ray was the Best!!!
Peggy - Los Angeles, CA
Ray was key to making this repair happen seamlessly. Nicest guy ever and knew exactly what was up. Total professional and speedy and communicative. He's gold!
Andrea - Los Angeles, CA
Rose was great. On time and very knowledgeable. Diagnosed my dishwasher issue quickly and fixed the problem
Todd - Downey, CA
Larry was terrific, was able to fix the freezer leak quickly.
Kelly - Los Angeles, CA
He was great. I wish I could use your company to fix all of the appliances in our units, not just the whirlpool appliances.
Chris - Long Beach, CA
Betty - Fountain Valley, CA
Great service! I’m very satisfied and recommend Paradise to anyone needing appliance repair.
Melinda - Laguna Niguel, CA
Kari - Los Angeles, CA
Precise , on time and solves the problem.. it’s a trifecta it never happens. Super professional, courteous and professional. I would highly recommend them! Service is impeccable
Efficiently performed a great service call.
Big Jim - Long Beach, CA
Victor was very efficient and worked very hard to clear the "iceberg" that had accumulated at the freezer bottom. He was clean, efficient and courteous.
Jacki - Lake Forest, CA
Our technician was great! Professional, helpful and knowledgeable!
Armand - West Hollywood, CA
Jamie did a great job and explained why I was having the frost problem in the fridge. He' fixed it ad it works perfectly.
Paul - Long Beach, CA
My ice maker is not fixed. It is doing exactly what it did before my “ service”. It makes ice. It does not crush ice and when it dispenses ice the door does not close causing the ice to defrost. I am not sure exactly what she did while here but nothing was done to fix my refrigerator ice maker problem.
Great service, exceptional knowledge
Wesley - Huntington Beach, CA
Christina - Huntington Beach, CA
Very happy his services
Gary - Lakewood, CA
Lori - Huntington Beach, CA
Lights in my freezer are out again and the refrigerator lights are dim
Darrell - La Mirada, CA
Super grey experience
Mark - Coto de Caza, CA
Went very smooth
Christopher - Long Beach, CA
Patricia - Huntington Beach, CA
Genaro - Norwalk, CA
He was very prompt. Everyone was asleep and he was as quiet as he could be.
Great job, on time and effective!
George - Huntington Beach, CA
Manuel - Los Angeles, CA
Great costumer service
Fathy - Huntington Beach, CA
He was professional , knew what he was doing
Sean - Irvine, CA
Larry - Huntington Beach, CA
Very friendly and helpful!
technician was great.
Betty - Santa Monica, CA
The technician who serviced my dryer was knowledgeable and enabled my appliance did a good job, left the site clean and changed my opinion of Paradise appliance, the tech here last year left me very dissatisfied.
Hope to get Enrique Martinez on every service.He is expert, quick, knowledgeable, neat,and offers welcome advice when asked.He is very very good.
Patrick - Redondo Beach, CA
Jerilyn - Cerritos, CA
Whirlpool Refrigerator repair
Sue - Irvine, CA
Naomi - West Hollywood, CA
Francisco explained everything that he was doing and was very knowledgeable.
Maritza - Pico Rivera, CA
James - Fountain Valley, CA
Jaime - Whittier, CA
This Company operates just like their Yelp reviews say, Terrible. The Tech was Rude and Unprofessional and the Only reason he was even let in the house is because "Paradise" is an authorized repair facility for Kitchenaid.
Angela - Long Beach, CA
Allan - Garden Grove, CA
Great service. Very knowledgeable. Professional. Thorough. Went above and upon than expected.
Michael - Santa Monica, CA
Too expensive for time spent.
Aaron - Los Angeles, CA
Alvina - Cerritos, CA
Very professional. Did an excellent & fast repair. Had the parts with him & had the washer up & running in little time
Richard - Long Beach, CA
Mike - Manhattan Beach, CA
Kyle - Los Angeles, CA
Great communication with the technician.
The service itself was outstanding. The service tech was efficient, knowledgeable and friend l, but explained everything to us in laymen terms. He
Beth - Tustin, CA
Customer service was terrible Technician was outstanding
On time service by a knowledgeable, efficient and friendly technician.
William - Hawthorne, CA
Mary - Los Angeles, CA
The technician, Raymond, provided excellent service. He seemed very knowledgeable and worked until my problem was solved.
Marcos - Los Angeles, CA
Great services , really friendly and professional. Thank you for your help 🙂
Eugenia - Rancho Santa Margarita, CA
Great friendly service
Great service technician
Greg - Long Beach, CA
Technician was very knowledgeable and gave me some good information on preventive maintenance (preserving) my dishwasher.
Robin - Los Angeles, CA
Jamie was great, understanding and very professional.
Anthony - Los Angeles, CA
Setting up service appointment was super easy and quick. Service representative arrived on-time as described by dispatch center. Francisco did a great job is assessing the repair need, explained the process, and contact the appliance make to describe a possible design flaw in the appliance. On the second visit, Francisco completed the repair quickly. Awesome experience, thank you!
Mark - Coto de Caza, CA
Did what they said they would
Penelope - Santa Monica, CA
Pablo was knowledgeable, friendly, timely, and helpful.
Debra - Los Angeles, CA
Seem very knowledgeable
Nora - Los Angeles, CA
arrived on time and was pleasant to interact with
Deborah - Irvine, CA
The technician deemed that I did not have electricity running to the outlet which ultimately was not the case. But it gave direction in finding the problem.
Best Tech Ramon
Nancy - Anaheim, CA
My tech gave me 100% satisfaction. He was kind enough to take the time to explain everything that went wrong with my washer and dryer!!!
Johnny On the Spot
Marlene - Huntington Beach, CA
Johnny was prompt, courteous, and efficient. He not only fixed our washer and dryer, but also gave me tips on how to keep it running smoothly. I appreciated his positive spirit and interest in giving us excellent service. Thank you.
"Good fast clean service".....
Kimberly - Long Beach, CA
Charles - Redondo Beach, CA
Shela - Irvine, CA
He listened to my concerns and discussed options.
Excelente servicio. Excelente empleado
Beatriz - Costa Mesa, CA
El empleado dió un excelente trabajo, fué cordial y amistoso. Explicó muy bien el problema de mi refrigerador. Quedé contenta y satisfecha hasta ahorita. Gracias
Pauline - Cerritos, CA
Chris was my service guy and he was very fast and efficient. He also knows the problem and repair it well. Excellent service.
Julie - Huntington Beach, CA
Jon - Bellflower, CA
Janice - Fountain Valley, CA
Super qualified tech very honest
Julio - Westminster, CA
Good job thanks
Joy - Trabuco Canyon, CA
Because he thought it was fixed, he closed my claim and now it has to be reopened and another appointment had to be set up in order to get it fixed. It was not fixed and he said he was going to order a new freezer so that the ice maker could be fixed.
K - Trabuco Canyon, CA
Very satisfied. Our service professional was congenial, kind, gracious and talented. Would use this organization again.
Great service excellent
Eric - Inglewood, CA
Rochelle - Los Angeles, CA
Great service, and CSR agents was awesome even on the phone
Unhappy wasn’t able to fix
Gary - Lakewood, CA
Overall experience was above average just unhappy couldn’t fix my microwave Was told will be back in 2 weeks to fix
James - Rancho Santa Margarita, CA
Mani - Lake Forest, CA
Thank you very much Sam (Sarkis) for figuring out why the ice dispenser on our frig was not working after the previous repairman replaced our frig door. After finding out that not all the parts were transferred from the original door to the new one, you quickly ordered the missing parts and scheduled the next appointment to install them. You promptly showed up to finish the job when the parts arrived and did an excellent job. My Jenn-Aire refrigerator now dispense ice once again, like it should. Thanks again Sam. Job well done.
Sarah - Fullerton, CA
Tech explained everything very well and opened my cases in further than before. Appreciated his dedicated to resolving my on going problem
Francis - Newport Beach, CA
Arrived on time knew what needed to be done
Andrew - Laguna Woods, CA
Broken spring in combination Microwave/Oven
FPC - Santa Ana, CA
It took a bit of doing and researching, but after two visits and two technicians, the door works great.
Excellent Service by Paradise Appliance's Jorge Almerco
Marcus - Trabuco Canyon, CA
Jorge Almerco is highly experienced and fixed the problem with our Whirlpool Refrigerator. He arrived on time, went right to work, evaluated the problem and made necessary repairs. Great job!
George - Costa Mesa, CA
Very knowledgeable , helpful and completed service in a timely manner. Thank you so much!
Great service company
Todd - Los Angeles, CA
If you have whirlpool and in my case from Ikea you can't go wrong!
Joe - Santa Ana, CA
Irwin - Huntington Beach, CA
Plain and simple, great service
Cyrus - Fountain Valley, CA
Edwin - Cerritos, CA
Very nice experience with Larry
Polite ,on time/ quick fix like he called me and told me he was on his way
Marieta - Whittier, CA
knew quickly what was wrong
Albert - Santa Ana, CA
Technician diagnosed the problem fast and was able to make a appointment that fit my availability to fix the problem
Beverly - Los Angeles, CA
Robert - Cypress, CA
Carol - Westminster, CA
He did a great job and was very helpful
Honest and Efficient
Mark - Aliso Viejo, CA
Sarkis was both Honest and Efficient. I'll return to Paradise Appliance and Sarkis in the future.
Lihn - Long Beach, CA
Bad customer service
Gail - Garden Grove, CA
Nice person; good service.
Elizabeth - Villa Park, CA
Mr. Mosessian was on time and asked me about the problem with the KitchenAid refrigerator. I told him that when I had a new floor installed, the tiler spotted water under the fridge and thought there might be a leak. After close inspection, Sarkis discovered that the drip pan had probably been dislodged when the fridge was moved for tile placement, thus spilling some of the water accumulated in the pan. He did not find any other leaks, thankfully!
St Peter - Hawaiian Gardens, CA
very attentive andefficient
Very friendly and efficient
Klaus - Los Angeles, CA
Beverly - Fullerton, CA
Courteous, determined problem quickly, and went out of his way to fix problem
Enrique was excellent
Daniel - Redondo Beach, CA
sick - Santa Monica, CA
great service - ice maker now works
John - Hawthorne, CA
Knowledgeable & Professional
Robbie for Stephan (owner's son) - Los Angeles, CA
Edi diagnosed quickly and fixed the problem.
Jorge came in to replace and repair the problem that he found at a previous visit. Great service, identified the problem and repaired the it promptly.
Zane - Mission Viejo, CA
Excellent response to a situation that required replacement of parts. Appreciate his service and knowledge and ability.
Marzena - Redondo Beach, CA
They were very thorough on this visit and removed the Freon and cleared the system, and so far we are not having the problem we had before.
Yesol - Westminster, CA
Carlo - Beverly Hills, CA
I was very impress by the professional way how’s they’re Handel and preforming the repair work in my refrigerator
Severine - Los Angeles, CA
The service provided was professional and quick.
Karrie - Gardena, CA
Anthony - View Park-Windsor Hills, CA
Professional and timely service
Gabby - Huntington Beach, CA
Chris was super nice and efficient!
Teresa - West Hollywood, CA
Service technician was prompt, courteous and took the time to address a few concerns I had. Seamless experience
Reidun - Villa Park, CA
awful service they have come out 4 times and washer is still not working!!!
Mary - Huntington Beach, CA
this company should not be named Paradise it should be living hell. The tech was very nice and not his fault that his company gives him limited information on what prior work has been done on the washer. so of course they continue to order the same part that keep burning out. Hopefully now they have requested the right part and we can have a washer after 5 times of them coming out in the last 5 weeks.
Albert - Los Angeles, CA
Gloria - Huntington Beach, CA
Hao - Bellflower, CA
Cameron - Irvine, CA
Ramon is the Best!!
Thomas - La Mirada, CA
Ramon has worked incredibly hard and he is the reason that I am giving a testimonial regarding my service. I am upset enough that my less than three year old $2,500 KitchenAide double oven needed any kind of repair, but Ramon was awesome and worked diligently to minimize my repair expense. He communicated everything in a caring and detailed manner, and was very prompt and arrived when he said he would. He really took care of things, and now I just have to contact KitchenAide and give them a piece of my mind. I am back in business, as I love to cook, and all the thanks goes to Ramon.
Teri - Cypress, CA
Larry was professional and kept things neat and double checked that everything was working before he left! Would definitely use Paradise again!
Meg - Los Angeles, CA
Jaime was super friendly and polite. He fixed our office fridge fast and efficiently. He was also accommodating with my time and made the process very simple. I highly recommend this service.
Kathleen - Mission Viejo, CA
Our technician, Sam, was wonderful. Upon arriving he asked if I wanted him to wear "booties" to protect our flooring. This small question let me know that he respected us and our home. He was courteous and very knowledgeable, explaining what he was doing while investigating our problem. He found the problem and was able to order the part that day. Our refrigerator was repaired in 2 days. We have appliance insurance coverage so the price is unknown to us, but I would call Paradise Appliance because of the professional technician, Sam, and I hope all of their other technicians the same.
Terry - Downey, CA
Oriole was professional, knowledgeable, and courteous! The best service tech I’ve had in years. He is an asset to your company and should be commended highly!
Paul - Hawthorne, CA
Francisco - Cerritos, CA
Great service. Very knowledgeable
Glenda - Seal Beach, CA
awesome repair man
Doris - Newport Beach, CA
Francis was efficient, friendly and very professional! i would ask for him again!!! the work was under warranty which i appreciated!!! i would highly recommend your company!!!
Steve - Newport Beach, CA
Technicians have been to the house twice and they have not fixed the ice maker. This is our second home so we are not there all of the time. The first time they came my nephew met them at the house. My nephew said the technician told him it was fixed. When we arrived a week later no ice was being made. We called and set up another appointment and they came and determined what was wrong and had to order the parts. Another appointment was made and the day of the appointment he was sick so another appointment was set up which my wife requested a morning appointment. They told her yes but then they called to tell her it would be a 1 - 4 appointment which she could not do. Another appointment was set up for last Wednesday for 8-11. We were not there but our house keeper would be there. At 10 my wife called to ask when they we’re coming and a lady answered and they were on their way. The house keeper stayed until 11:15 as she had another appointment. The technician called my wife at 12:30 to tell her they arrived at our house however my wife was 300 miles away. This has been very frustrating as my wife was there for 2 weeks and your service could not get this done. My wife will be back down on Friday May 24th and available to meet a technician. Let us know if we can get a early morning appointment. Thanks Steve and Melinda Church
Alice - Whittier, CA
The Tech was great in his explanation in everything I asked him and he was very informative on the problem of my appliance. He was friendly great personality. You have a great employee there. Thank you.
Mark - Santa Ana, CA
Karen - Lake Forest, CA
Diane - Newport Beach, CA
Amber - Huntington Beach, CA
As an appliance service person. He fixed the problem, temporarily. As a person who gets their costumers through HD, he sucked. He refused to speak to the HD rep even though the HD was on speaker phone and saying out loud, “ it’s the technicians job to call us and let’s us know regarding the lemon item.”
Pancy - Lake Forest, CA
It would be good if Paradise Appliances educate their staff to wear booties before entering a client's residence. I had to request our service guy to wear booties. My first name was incorrect on the receipt!
Jonathon - E RNCHO DMNGZ, CA
Ralph - Huntington Beach, CA
Chris came here with the correct parts and quickly installed them to our satisfaction.
Cheryl - Los Angeles, CA
She kept coming back, determined to get my washer fixed.
Good professional service
Howard - Inglewood, CA
Jonathan - Albuquerque, NM
Rick - Mission Viejo, CA
Fast and efficient service.
Oneyda - Gardena, CA
Corbin - Los Angeles, CA
Pablo was fast and reliable. Really good at his job.
Great Service, Awesome Price
Catherine - Los Angeles, CA
Pablo Villalta was a very professional and knowledgeable repair person, who knew what I needed. He made excellent recommendations. I was very pleased for him taking the time to explain what was going on with the washer and what I needed to do.
fixed the problem
Harold - Huntington Beach, CA
Patrick - Irvine, CA
There is no more problem in the refrigerator. However, The freezer started to have icing. There is also water stain shown on the floor. We will contact your office.
Francis - Gardena, CA
Your service techision did a wonderful job the light is our and he show my wife how to resolve the problem the next time I change the filter I could not figure it out and i consider myseft preity smart LOL I was not at home but please give him my thanks Best Regards Francis B. Earley
Service was great.
Pinkie - Los Angeles, CA
Raymond was a great service Technician. He was patient, understand, knowledgable and very professional.
Antonia - Los Angeles, CA
Miguel - Whittier, CA
Great work on time and friendly
110% Professional @ Knowledgeable!!
Glenda - Huntington Beach, CA
Chris Z. was the technician who came out. He was professional from the start, first, putting on booties to cover his shoes b4 walking in our door. I’ve never had an appliance technician do that in my entire 60+ years & it really set the tone for the entire visit! Chris Z. was so professional & knowledgeable & he answered every question I had without hesitation. He was incredibly personable as he went about his work. He was also attentive & empathetic & listened to every single thing I told him about our month+ long journey, with 5 appointments with Home Depot’s installation company & 3 total new dishwashers installed (& BTW, after Chris Z. ran his diagnostics, he verified that the dishwashers had been correctly installed, which I had already truly believed, so to my relief, he told me that none of this had been the fault of the installation company!). When I told him of all the trouble we’ve had, not only with only our brand new appliance(s) not working correctly, but to make matters even worse, especially with the “Customer Escalation Reps” at Maytag & the totally unprofessional & frankly rude & condescending way they “handled” our problem, Chris Z. listened intently. When I told Chris Z. what the Maytag “Customer Escalation Reps” had told me what their “fix” was for our recurring problem with THREE of their dishwashers of the same model & I advised him that I had asked many people who have had brand new dishwashers installed within the past year if THEY had ever heard of such a thing & none of them had, plus that not even the regular Maytag Call Center Reps had ever told me such a thing on multiple calls to them, he said HE had never heard of such a thing either & then he went above & beyond. He made a call to your company’s Master Technician & asked him if HE had had ever heard if what I was told by the Maytag “Customer Escalation Reps” was a fix for our problems & if it was a fact, as had been stated by Maytag. The Master Technician told Chris Z. no, he had never heard of such a thing either, not as it being a “fact” as Maytag had stated & not as a fix for our recurring problem with 3 Maytag dishwashers (thus far!). After literally being browbeaten & handled in such an uncaring, rude, utterly condescending & totally unprofessional manner by the Maytag “Customer Escalation Reps” (who BTW, were both located in a Call Center in Tennessee), your company, Paradise Appliance, and your wonderful technician, Chris Z., restored my faith in the appliance industry. Chris’s very human & caring approach (vs. the rude & robotic approach from Maytag!) made me feel like after everything i’d gone thru over the past month+, including the FIVE business days I’d given up waiting on Home Depot’s installation company’s technicians to come to my home, after having 3 dishwashers installed & then after the abhorrent treatment I’d received at the hands of the two Maytag “Customer Escalation Reps” that in the end, it was going to be ok. And we agreed after performing the “fix” I’d been given by those Maytag reps for the exact length of time specified, Chris wanted me to please call & let him know if the problem had finally been remedied. And if not, he would escalate the issue to Whirlpool, Maytag’s parent company. Chris Z. was simply a wonderful breath of fresh air, when I needed it the most. I have his card put away for safekeeping, plus I’ve added your company’s contact Information to My Contacts in my iPhone, because if I EVER have a problem with ANY of our appliances, I will definitely be calling Paradise Appliance for help!! Chris Z. represented your company in a manner of which you should be so very proud! If I could rate him 100 stars, I would happily do so! He represented your company in the best way possible. Thank you for having such a professional & knowledgeable technician & such a wonderful person as a part of your company.
Mr - Los Angeles, CA
Scott - Los Angeles, CA
MICROWAVE OTR WHIRLPOOL WMH31017HZ0 called safety cx no longer wants unit took down and tested could not find any problem at this file number 7728436428 CALLED FOR AUTHO # WRR7B00WL2
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Q1 no Q2 no.No signiature due to covid-19. Replaced the freezer light module to restore lighting and tightened the freezer door handle.
MICROWAVE JENN-AIR JMW2427DS01 unit need a new panel and control; ordrng 1 W11179310 (control) and 1 WPW10260060 (control) and 1 W11236900 (panel)
WASHER MAYTAG MHW6630HW0 "run on delicate as per female it leaks by dispencer on delicate, no leak at all. q1 no q2 no, i didn't get signature cause covid-19"
WASHER MAYTAG MVWC200XW3 "replaced weak suspension rods, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
DRYER MAYTAG MGD5630HW1 "found blower fan not attached to motor, reinstalled blower wheel, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 the way they have the fridge is too full in the fc wont let any air ciculation advised them on how to organize it and with the ice the icemaker was off left em my number in case they have another problemq1noq2nono signature due to covid19
REFRIGERATOR KITCHENAID KRFF507HPS00 unitneed a new damper and control board; ordrng 1 WPW10479155 (damper) and 1 W11224256 (control) and 1 W11405309 (panel)
LAUNDRY CENTER MAYTAG MVW7232HW0 Q1: noQ2: no no signature due to covid-19all i got was off ballance error codes on unit and so i tested all components theough test activation and all passed including high spin speed. i advised cx not to overload unit and propor usage and care
REFRIGERATOR KITCHENAID KRFF707ESS01 sr # 7728502233 call tech support the recomend to replace harnesand to check Technical Service Pointer #: W11092686E; ordrng 1 W11033168 (harness) and 1 212643 (seal) and 1 W11456069 (clamp)
WASHER WHIRLPOOL WFW6620HC0 found washer not working disconect wait to discharge power run a test erase error code test all cycle ok request completed Q1no Q2 no no sign covid 19
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 "tech chk wall oven m/w combo. found object restricting vent , removed all test goodq1-no q2-nono sugn due to cv 19"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 replace door and nameplate test ok request completed Q1 no Q2 no nosign covid 19
REFRIGERATOR KITCHENAID KRFF507HPS00 q1no-q2no--no sign covid--replaced freezer light and tested ok-all lights working.
LAUNDRY CENTER WHIRLPOOL WET4124HW0 q1 no q2 no no sign due to covid 19 found loose wire in thermistor also found small leak on drain pump not tighten down properly CALLED TP FOR AUTHO # IS WRQ1C00NL2
DISHWASHER KITCHENAID KDTM354ESS3 q1 q2 no no sing c19 insralled tracks ckd working ok
MICROWAVE OTR WHIRLPOOL WMH31017HS4 q1 no q2 no no sing c19 nnit working normal no power in outlet inst customer to call election
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Q1: noQ2: no no signature due to covid-19the set screws on handle were very loose so i tighted as tight as possible now cx shouldnt have issues
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Q1 no Q2 no.No signiature due to covid-19. refrigerator evap coils iced up. led lights not working estimate 613.02; ordrng 1 WPW10277799 (harness) and 1 W10633627 (motor) and 1 WPW10389152 (support) and 1 WPW10306786 (led board) and 1 W10758333 (led)
REFRIGERATOR KITCHENAID KRMF706ESS01 Q1: noQ2: no no signature due to covid-19i was able to replace the main cntrl and power boards and unit powered up and lights are on and cooling system is on and so unit is complete
DISHWASHER MAYTAG MDB7959SHZ0 "tech chk dishwasher and put through dign, no codes, would not dup poblem, all test goodq1-no q2-nono sign due to cv 19"
DISHWASHER MAYTAG MDB8989SHZ0 "tech repaired ronse aide cap that was not sealing causing liquid to drain premature, all test goodq1-no q2-nono sign due to cv 19"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 sr:7728510284Q1: noQ2: no no signature due to covid-19mullion issue cannot be fixed due to heat loop being installed too far from liner wp will contact cx
DRYER WHIRLPOOL WGD97HEDW1 unit is spraying valve in dellecate cycle even when steam cycles isnt on.; ordrng 1 W10849080 (cntrl-elec) and 1 W10800231 (cntrl display) and 1 W10815373 (valve)
DISHWASHER WHIRLPOOL KDFE104DWH2 Q1no Q2 no.No signiature due to covid-19. checked the dishwasher found clogged air gap. clearedthe air gap and testedthe dishwasher.
REFRIGERATOR MAYTAG MRT118FFFH04 "installed compressor came wrong evap.-reordered; ordrng 1 W10836706 (evap.), used 1 WPW10143759 (DRIER) from stock"
REFRIGERATOR WHIRLPOOL KRFC704FSS02 Tech was assigned as a helper;
REFRIGERATOR KITCHENAID KRFF507HPS00 Q1: noQ2: no no signature due to covid-19one of the led assemblys were out so i replaced with part and now unit is complete
DRYER WHIRLPOOL WGD7500GC0 Q1 no Q2 no.No signiature due to covid-19. Door not closing. Adjusted the door hinges.
OVEN JENN-AIR JJW2830DS01 Q1: noQ2: no no signature due to covid-19part is covered under 5 year warrenty.i replaced cntrl and now unit is working proporly and all else is checking good.
REFRIGERATOR WHIRLPOOL KBSD602ESS00 replace all valve evap compressor and drier parts reset temperature on the control board Q1no Q2 no no sign covid 19
FREEZER JENN-AIR JFFCC72EFP02 7728502971 call tech support they recommend to replace icemaker; ordrng 1 W11262316 (icemaker)
WASHER WHIRLPOOL WRT134TFDM00 raise front leg unit still notlevelinstruc customer abouth floor not level customer need a second opinion; schdld next appmnt for 8/10 MON !
REFRIGERATOR WHIRLPOOL KBSD602ESS00 "complaint not cooling , found unit temperature has to be reset , now unit its working ok tested fine"
WASHER WHIRLPOOL CAE2745FQ1 "leak coming from drain at wall showed to male, q1 no q2 no, i didn't get signature cause covid-19"
DISHWASHER KITCHENAID KDTM384ESS1 "found wash motor not running need part replaced, motor. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10805015 (pump&motor)"
REFRIGERATOR WHIRLPOOL KRFC704FSS02 q1no-q2no--no sign covid-19---replaced noisy compressor and tested for correct operation.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "found broken ice maker needs harness with icemaker replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10882923 (icemaker) and 1 W11029433 (harns-wire)"
DRYER WHIRLPOOL WGD5000DW1 q1 q2 no no sing c19 different issue install reapir kit; used 1 4392067 (REPAI KIT) from stock
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 installed main control and used inverter from new compressor file number 7728503506 q1no q2no no sign covid19
REFRIGERATOR AMANA ART308FFDM06 replace harness thermistor and control testok request completed Q1no Q2 no no sign covid 19
WASHER MAYTAG MVWB765FW3 q1no-q2no--no sign covid-19---lf error..replaced defective valve and tested for hot/cold water..unit working ok.; used 1 W11165546 (WATER VALVE) from stock
DRYER MAYTAG MGDB765FW0 q1no-q2no--no sign covid-19--checked for proper operation. advised on cycle selection and wrinkle gaurd setting.
OVEN WHIRLPOOL KEB1206DBL6 q1 q2 no no sing c19 installed fuse but need panl and back thermostat customer coing to repair hemself neighbor has same ovne his going use parts from that ovne
DISHWASHER KITCHENAID KDTE254ESS1 Q1: noQ2: no no signature due to covid-19i tightened the set screws on the handle so now unit shouldnt have issue again
OVEN WHIRLPOOL AWO6313SFS02 recalebrated oven temps settles down at 35 now q1no q2no no sign covid19
LAUNDRY CENTER WHIRLPOOL WGT4027HW0 REPLACE BAD BLOWER UNSCREW TOP PANEL FRONT PANEL REOVE DRUM INSTALL NEW BLOWER SCREW PANEL BACK IN PLACE TEST OK REQUEST COMPLETED Q1NO Q2 NO NO SIGN COVID 19 auth # WRR1NRQNL2
OVEN WHIRLPOOL WOC75EC7HS01 "Found problems with the wifi connections , we just reconnected , unit working ok , so if this unit not communicated with WiFi ap will not work and unit will reset and change the time on display ."
REFRIGERATOR KITCHENAID KRFF507HPS00 "replaced faughty lights, all tst goodq1-no q2-nono sign due to cv 19"
REFRIGERATOR WHIRLPOOL WRS588FIHB00 run test found recommended temperature advise customer if they have problem with temp tochagetothe one they like customer chage temp to the highest and still was over freezing test no problem found request completed Q1no Q2no nosign covid 19
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 q1no-q2no--no sign covid-19----7728503613---no frost pattern..08 amps at compressor..checked for leaks with light and glasses.recharged unit and now have full frost pattern and 1.25 amps at cpompressor.
DISHWASHER KITCHENAID KDTM504EPA2 q1 no q2 no no sing c19 customer saing water leking from door ckd not leking at this time installed door gasket
HOOD KITCHENAID KXW9748YSSO unit brackets were psuhed in i tried to see if we can order but not a servicable part we unbent and fixed clamps no furtehr issues q1q2 no no sig covd19 protocl
DISHWASHER WHIRLPOOL WDT750SAHZ0 replace bad panel and bad controltest ok request completed
WASHER MAYTAG MVWB765FW3 "q1no-q2n0--no sign covid-19---no error codes. ran and tested for correct operation through test cycles.fills,agitated,pump out and spins ok..afvised on cycles selection. unit working ok."
WASHER WHIRLPOOL WTW5005KW0 Q1no Q2 no.No signiature due to covid-19. Error f9-e1 long drain found drain hosed clamped to drain pipe because the drain is backed up. customer needs a plumber to clear the drain.
DRYER WHIRLPOOL WGD560LHW1 stack unit dryer making noise from the blower housing remove top front panel install one screw in the housing to hold in place run intallfornt top test no more sound request completed Q1no Q2 no no sign covid 19 auth # WRPVLRPNL2
RANGE WHIRLPOOL WFG505M0BS3 burner not working ELECTRODE not making contact with cap unscrew top panel raise ELECTRODE test burner ok request completed Q1no Q2no no sign covid 19
MICROWAVE WHIRLPOOL WMH31017HS-6 found error code brin down microwave removecover found wire harness in the wrong position trace wire diagram install on the correct relay install back testok request completed auth # WRPVMRPNL2 Q1no Q2 no nosign covid 19
WASHER MAYTAG MGT3800TW Q1 no Q2 no. No signiature due to covid-19. washer not running because lid switch failed.; ordrng 1 WP3355458 (switch-lid)
DRYER WHIRLPOOL WGD560LHW1 stack dryer dont start unstack unit found door switch harness not conected install conector to the harness test start ok request completed Q1 no Q2no nosigncovid19 auth # WRPWHRPNL2
WASHER WHIRLPOOL WFW560CHW1 found water run start cycle water coming fron the fron remove front panel found gasket clamp not holding gasket in place on the tub remove clamp install gasket in place run a cycle no more water request completed Q1no Q2no no sign covid 19
DRYER WHIRLPOOL MGDB765FW0 q1no-q2no--no sign covid-19---replaced main control and checked sensor for correct operation. advised on cycle selection.
WASHER MAYTAG MVWC415EW1 q1q2 no no sig cvd19 protocol unit pully loose fixed issue no furtehr issues if callback they need motor and camp pully but this policy adjustmnt was just for vsit today
FREEZER WHIRLPOOL KBSN608ESS01 found badmodule replace newmodule test ok request completed Q1 no Q2 no sign covid 19; used 1 W11462342 (MODULE) from stock
MICROWAVE KITCHENAID KMHC319ESS5 replaced magnetron and tested worki9ng good..CALLED TP FOR AUTHO # IS KRP55RPNL2
OVEN WHIRLPOOL KODE500ESS04 replaced main control and tested unit no more flickering CALLED TP FOR AUTHO # IS KRP43RPNL2
WASHER MAYTAG MVWB765FW0 Q1 no Q2 no. no signiature due to covid-19. checked the washer found no hot water to the machine and improper drain set up. Corrected the hot water problem but customer needs to correct the drain.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 found bad compressor customer have cockroach infestation advise customer that he need topay for for the repair parts and labor he isgoing topurchase a new refrigerator
RANGE JENN-AIR JDS8860BDP q1 q2 no no sing c 19 need panle and regulator parts not available ro repair
FREEZER WHIRLPOOL WRB322DMBM00 q1no-q2no--no sign covid19--freezing food in refer section.torn gaskets; ordrng 1 WPW10503278 (main control) and 1 WPW10594330 (control) and 1 12002355 (thermistor kit) and 1 W10443314 (gasket-fip) and 1 W10443316 (gasket-fip)
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "reservoir connector crack, freezer and top f.f. led burn out-ordered; ordrng 1 W11168758 (reservoir) and 1 W11130208 (led) and 5 W11390781 (tie)s"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 frz door gasket still not sealing correctlyq1-no q2-nono sig cv19; ordrng 1 WPW10714545 (gasket-fip) and 1 212643 (sealer-gum)
DISHWASHER WHIRLPOOL KDTE234GPS0 "tech found float swtich stuck in full position not allowing water valve to energize, repaire and all test goodq1-no q2-nono sign due to cv 19"
WASHER WHIRLPOOL WFW87HEDW1 q1q2 no no sig covid 19 protocl use autho - wrph400xl2fixed issu ewith teh drain pump assembly not allowing any drain fixed teh pump motor it was siezed all etsted ok
WASHER WHIRLPOOL WTW8500DC5 "Found scratch control panel , reordering again and inspecting the part before goes out ; pckd up 1 W11095624 (Control panel) and 1 W11095624 (Control panel)"
REFRIGERATOR KITCHENAID KRFF507HPS00 replaced module tested working good
FREEZER WHIRLPOOL WZF34X20DW01 replaced parst tested unit no furtehr issues no leaks no issues with controsl all checked out fine use autho - wrppz00nl2
DISHWASHER KITCHENAID KDFE104HBL0 "tech chk dishwasher, put through dign and cycle , all test good, no codes,q1-no q2-nono sign due to cv 19"
DISHWASHER KITCHENAID KDTE204EPA0 not pumping the water; ordrng 1 WPW10605058 (pump and motor)
DISHWASHER WHIRLPOOL WDT910SAYE0 "found water leak at sump motor assy, needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WPW10482482 (pump&motor)"
REFRIGERATOR WHIRLPOOL WRF757SDHZZ00 Q1 no Q2 no.No signiature due to covid-19. replaced the freezer light module and the ice bin is full.
WASHER WHIRLPOOL WTW8900BC0 q1no-q2no--no sign covid19----basket bearing sticking on bearing shaft--basket not floating; ordrng 1 W10435302 (bearing)
REFRIGERATOR JENN-AIR JFD2589KEP fz temp-5fridge temp-39the fridge is working properly there is nothing wrong with it at this momentq1.noq2.nono signature due to covid19customer is just paying for the visit
FREEZER WHIRLPOOL WRT314TFDB00 found a gap on the door raise door and steam all the ice trest ok request completed Q1no Q2no no signcovid 19
WASHER WHIRLPOOL WFW9750WW01 "found bad motor cntrl board causing no start issue & bad bearings for loud noise, cust declined est will replace unit. not signed due to COVID-19 protocol. Q1: No, Q2: No"
WASHER WHIRLPOOL WTW5000DW2 replaced the washplate the cam the hub and the transmissioni had to break the washplate it was stuck on the transmissionq1.noq2.nono signature due to covid19
WASHER WHIRLPOOL MVWX655DW2 q1 no q2 no no sign due to covid 19 cx had a stuck drain pump unplugged and reset working good
WASHER MAYTAG MVWC565FW1 "found drive pulley rubbing on motor cover reinstalled pulley tighten nut, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
DRYER WHIRLPOOL MGDC465HW0 "found cust exuast vent clogged causing long dry times, advised cust to clear vent, unit heating & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
STOVE WHIRLPOOL SF368LEPQ1 PO: 4700922204 q1 no q2 no no sing c19
LAUNDRY CENTER WHIRLPOOL WET4027EW1 q1no-q2no--no sign --covid-19---removed top and front panel ...did cycle complete with load---unable to verify leak at this time--1 tab on righ side of tub ring was loose.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 REPLACED CONTROL AND HARNESS NO FURTHER ISSUES AT THIS TIME
REFRIGERATOR WHIRLPOOL WRS973CIHZ00 q1 q2 no co sing c19 unit ckd working normal at this time refg 37f frezeer 0f
OVEN WHIRLPOOL WOD51EC7HS01 q1q2 no no sig covd19 protocl use autho for repairs - WRPPT00NL2replaced parst etsted unit also connected it to wifi for customer to do teh update all etsted ok n ofurtehr issues
REFRIGERATOR WHIRLPOOL WRX735SDBE02 placed the data logger inside will come bacl wenesday to pick it up q1.noq2.nono signature due to covid19; schdld next appmnt for 8/12 WED !
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1q2 no no sig cvd19 protovcl W11174870 - door unit needs new panel; ordrng 1 W11174870 (panel)
DISHWASHER KITCHENAID KDTE334GPS0 found water in dishwasher unscrew botton panel remove drain pump remove a piece of glass test drain ok screw panel back request completed Q1no Q2no no sign covid 19
WASHER WHIRLPOOL WFW560CHW0 "ref#7728235523, per partner team nothing is cover cause is residential and is use in comercial store, customer decline estimate and refuse to pay for trip/diagnos charge, i informed to clames. to send a bill for 134.95, and i told the lady she'll get a bill"
REFRIGERATOR KITCHENAID KRFC704FPS03 run test set temp to recommended adivse customer how the refrigeator work test ok request completed Q1no Q2no no sign covid 19
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Q1 no Q2 no.No signiature due to covid-19. The refrigerator reboots every 10 to 15 m,inutes. Refrigerator temperature is warm. Ice maker not working.; ordrng 1 W11114721 (main board) and 1 W11314429 (ui) and 1 W11336586 (orion board) and 1 W11024494 (fan) and 1 W11394920 (cover freezer)"
REFRIGERATOR MAYTAG MFI2269VEM10 compressor comes on but doesn't get cold-ordered evap. compressor and access valve; ordrng 1 W10160407 (compressor) and 1 W10166256 (evap.) and 1 W10913906 (access cvale)
REFRIGERATOR WHIRLPOOL WRX735SDBM00 bad compressor pulling 10A- ordered; ordrng 1 W10507884 (compressor) and 1 w10913906 (access valve)
REFRIGERATOR WHIRLPOOL KSSS42QMX00 need to order second man the valve is in the back ; schdld next appmnt for 8/11 TUE !
COOKTOP WHIRLPOOL MGC7536WS00 Q1 Q2 NO NO SING NEED SWITCH HARNSS PARTS NOT AVL TO REAPIR
REFRIGERATOR WHIRLPOOL WRS315SDHM01 the fridge is working properly there is nothing wrong with the fridge temps are okay q1.noq2.nono signature due to covid19
DISHWASHER WHIRLPOOL WDF560SAFM2 unit need a new sump pump; ordrng 1 W11085683 (sump pump)
WASHER MAYTAG MVWB835DW5 Q1 no Q2 no.No signiature due to covid-19. Checked the washer found overload error code. Cleared the error code tested operation and recalibrated the washer.
WASHER WHIRLPOOL WTW4855HW1 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found error code f0-e5 off balance load. Tested the washer all functions normal. Recalibrated the washer.
WASHER WHIRLPOOL WTW5000DW3 "unit had code for long drain, shaft was siezed, chercked pump intermittnly is siezing up ordering pump and motor will retun nxt week q1q2 no no sig cvd19 protol ; ordrng 1 W11399437 (pump) and 1 W10890624 (motor-drve)"
DRYER MAYTAG MGDB725BW0 Q1 NO Q2 NO NO SING ; ordrng 1 4392067 (REPAIR-DYR) and 1 WPW10547292 (pulley-idr)
DRYER WHIRLPOOL CGM2745FQ "found faughty timer, dryer runs all the time.q1-no q2-nono sign dur to cv 19; ordrng 1 WPW10114740 (key) and 1 W10521400 (harns-wire) and 1 WPW10327105 (switch-cyc)"
OVEN JENN-AIR JJW8527DDQ q1 no q2 no no sing c19 parts no longr avl to reapir
WASHER MAYTAG MVW6230HW0 Q1 no Q2 no.No sig niature due to covid-19. Replaced the main control board.
MICROWAVE JENN-AIR JMV9186WP0 q1no-q2no--no sign covid-19---replaced top grill and checked for correct operation.
WASHER MAYTAG MVWB855DWO "removed container lid from underneath washerran test with load working ok, no repairs needed. not signed due to COVID-19 protocol. Q1: No, Q2: No"
DRYER-GAS WHIRLPOOL WGD560LHW1 "cx was making noise found frame rattling tighten down and tested working good,,,CALLED TP FOR AUTHO # IS WRP3Y00NL2"
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "replaced main cntrl & user display causing issue with dispenser, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 q1no-q2no--no sign covid-19---replaced compressor and checked for correct cooling.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "q1no-q2no--no sign covid-19--replaced both boards and freezer light, and tightn freezer handle--all lights working refercolling system start ok.--
REFRIGERATOR WHIRLPOOL WRB119WFBM01 cx needs compressor; ordrng 1 W10507884 (compressor) and 1 W10920993 (evap)
WASHER WHIRLPOOL GHW9100LW q1noq2.nono signature due to covid19the mcu is responsible right now for stopping cx will replace
DISHWASHER KITCHENAID KDTM604KPS0 "it wasn;t draining well, air gap was clogg, i cleared now drain fine, also info. about the noise when washing is normal. q1 no q2 no, i didn't get signature cause covid-19"
OVEN WHIRLPOOL WGG745S0FS02 Q1 no Q2 no.No signiature due to covid-19. Grate broken and membrane warped.; ordrng 1 W10879587 (swtch-memb) and 1 WPW10318550 (panl-cntrl) and 1 W11449099 (grate-kit)
REFRIGERATOR WHIRLPOOL WRF757SDEH01 compressor wasn't coming on afterrr i disconnected and connected start working- ordered board. and ice fan for in case.; ordrng 1 W10843055 (board) and 1 W10846539 (ice fan) and 1 W11033168 (f.f. fan)
DISHWASHER WHIRLPOOL WDT730PAHZ0 replace sump pump run test ok request completed Q1no Q2no no sign covid 19
MICROWAVE WHIRLPOOL CAE2745FQ1 "replaced faughty control , all test goodq1-no q2- nono sign due to cv 19"
REFRIGERATOR WHIRLPOOL KBSD602ESS00 Tech was assigned as a helper;
REFRIGERATOR WHIRLPOOL KBSD602ESS00 replace bad compresor drier valve and evap request completed Q1no Q2no no sign covid19 auth #KRPVJRPNL2; schdld next appmnt for 8/7 FRI !
RANGE KITCHENAID KDRS483VSS03 "tech found faughty hinge ,liner and inner door. cx will considerq1no q2-nono sign due cv 19"
LAUNDRY CENTER MAYTAG MVWB835DW0 reordering parst techline didnt know what was wrong with this. cust very upset sr - 7728490796; ordrng 1 W10861510 (console) and 1 W11100602 (board)
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "replaced fan blade kit, checked all door seals good no gaps, advised cust to not leave door open to long, unit cooling & working ok. authorization # wroksrodpl1 not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10916494 (BLADE-FAN) from stock"
REFRIGERATOR KITCHENAID KRFF507HPS00 "replaced bad evap fan motor & main cntrl, unit cooling & working. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR KITCHENAID KSC23C8EYY02 q1noq2no--no sign covid-19----not cooling...refer evap iced/frosted; ordrng 1 W10317255 (separator) and 1 WPW10623106 (cntrl-elec) and 1 W10316760 (thermistor) and 1 WPW10453428 (fan-scroll) and 1 WPW10235503 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator and found freezing issue due to food loading. Advised the customer to keep vents clear and all foo to stay on the shelves only.
OVEN WHIRLPOOL KCGS956ESS02 "found center burner continues to keep sparking after flame is lit up, needs burner replaced per service pointer, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W10837359 (burnr-head)"
WASHER MAYTAG MVWC565FW "replaced broken actuator & bad cam , ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10913953 (SHIFTER), and 1 W10721967 (CAM) from stock"
REFRIGERATOR KITCHENAID KBFC42FTS07 cx needs door stopper; ordrng 2 W11403572 (stopper)s
OVEN WALL KITCHENAID KOSC504ESS01 "cust was concerned with oven still heating or running, ran test with temp probe unit is cooling down normally, explained to cust the cooling fan will run after unit is turned off for oven a hour to cool, this is normal. also reinstall door to seat properly, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
WASHER WHIRLPOOL WFW88HEAW0 "replaced faughty main control, all test good q1-no q2-no no sign due to cv 19"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "cooling fine, water filter needs to be replace with filter water flow is very low. q1no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR WHIRLPOOL WRX735SDHB "replaced faulty ice maker with wire harness, ran test in fiil & harvest, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "there was ice build up by evap. motor from door been open, cause evap. had a good frost., q1 no q2 no,1 didn't get signature cause covid-19"
DISHWASHER WHIRLPOOL WDF330PAHS3 q1 no q2 no no sign due to covid 19 cx spring on right side of door was loose connected correctly working normal
DISHWASHER WHIRLPOOL WDT780SAEM1 cx had clogg in air gap tested working good
DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1: noQ2: no no signature due to covid-19 i need a new wash motor; ordrng 1 W11085683 (pump&motor) and 1 W11305308 (cntrl-elec)
WASHER WHIRLPOOL WGT4027HW0 replaced parst tested unit no furtehr issues q1q2 no no sig covid19 protocol
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 q1no-q2no--no sign covid-19--replaced defective ice maker and tested for correct operation
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 found lock compressor and bad evap; ordrng 1 W10507884 (compressor) and 1 W11179385 (drier) and 1 W11284480 (evap) and 1 WPW10197428 (start) and 1 WPW10350564 (cap)
REFRIGERATOR WHIRLPOOL WRT111SFDM04 refrigerator need a newcompresorandevap etc auth # WRLHBRLXL2; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (drier) and 1 w10912906 (valve) and 1 W11122867 (evap) and 1 2MANFRANCIS (2MANFRANCIS)
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "tech found freezer return vents completly clogged with ice, cleaned all test good.q1-no q2-nono sign due to cv 19"
WASHER MAYTAG MVWC565FW2 "replaced faughty drain pump, all test goodq1-no q2-nono sign due to cv 19"
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Customer complaint freezing on RF side: found diffuser staying open ordering part for customer q1nq2n no signature per covid19; ordrng 1 W11317276 (diffuser) and 1 WPW10384183 (thermistor)
REFRIGERATOR KITCHENAID KRSC703HPS00 cx needs thermistor and fan; schdld next appmnt for 8/6 THU !
FREEZER WHIRLPOOL WRF535SWHZ02 q1 no q2 no no sing c19 didren issu repair frezeer door trak ckd working ok
MICROWAVE KITCHENAID KMHC319ESS4 q1q2 no no sing c10 installed prderd prv tech ckd working ok
REFRIGERATOR JENN-AIR JS48NXFXDE01 "q1-no,q2-no,nosign duetocovid 19, iinstaleednew inverter forproperfunction in compressor allow 24 hr. tocooldown"
WASHER WHIRLPOOL WFW5620HW0 "helper for tech CZ not signed due to COVID-19 protocol. Q1: No, Q2: No"
OVEN WHIRLPOOL WOD93EC7AS04 cx needs panel; ordrng 1 W10864171 (panl-cntrl)
WASHER WHIRLPOOL WFW5620HW0 Q1: noQ2: no no signature due to covid-19we replaced all the boards and the new filter and now unit powers on and works proproly. ran through test mode and and no errors were found
WASHER MAYTAG MHW3505FW0 q1no-q2no2-no sign covid-19-defective pump; ordrng 1 WPW10605427 (pump-water)