We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Inglewood, CA 90301
Benito
Job Details: 10/15/2021
"burner malfunction caused by electrode, cleaned repositioned reset and tested function, unit will also need knob to complete repair. q1 noq 2no; ordrng 1 WPW10339442(ds) (knob (ds))"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Los Angeles, CA 90038
Pablo V.
Job Details: 10/15/2021
pull unit out bring down dryer unscrew top and rear panel found shock out of panel install in place test ok request completed q1 q2 no sign covid 19 auth # WZHUSZHAL1.5
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Torrance, CA 90504
Brandon
Job Details: 10/15/2021
"q1q2-no sign do to covid-19cx concern wash arm not installed.diagnosed and found that the bottom wash arm was not installed properly, i properly installed spray arm and ran quick cycle to make sure everything is working. no other issues found.no parts needed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM4
Near Los Angeles, CA 90008
Gilbert
Job Details: 10/15/2021
heater do not work and motor pump; ordrng 1 WPW10463906 (screen) and 1 WPW10491331 (arm spray) and 1 WPW10705575 (sensor) and 1 W10597041 (control) and 1 W10518394 (heater) and 2 WPW10477552 (nut- internal)s and 1 WPW10482480 (motor pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Tustin, CA 92782
Shawn
Job Details: 10/15/2021
Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint making noise. Cust stated she unplugged and plugged back in then it started working again. No ice buildup at this time temp in refrigerator 37 and -3 in freezer. Cust stated not making ice. Found IM turned off. Turned back on IM went to home position and filled with water all functions tested ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Huntington Park, CA 90255
Guillermo
Job Details: 10/15/2021
"Q1no Q2no No signature due to covid 19.Washer not filling error code shows, for long fill and wrong temp water going. Found water valves causing the issue water valves not openning.also slider braking. Washer agitates,drains and spins fine will order additional part.to complete repair.; ordrng 1 W11165546 (valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Long Beach, CA 90810
Chris
Job Details: 10/15/2021
Reordering all parts due to the parts being sent back due to the customer not responding to the emails and phone calls; ordrng 1 W11414073 (Vent motor) and 1 W11344507 ((Harness)) and 1 W11416362 (Pump and motor) and 1 W11434044 (Inlet valve) and 1 2man
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Anaheim, CA 92801
Victor B.
Job Details: 10/15/2021
replaced main board it wasn't unlocking replaced now stay on sensor like in the biggening ordered; ordrng 1 W11481108 (board) and 1 W11447379 (console) and 1 W11481116 (console board)
We serviced a
WHIRLPOOL RANGE
Model SF385PEGQ
Near Garden Grove, CA 92840
Ramon H
Job Details: 10/15/2021
Q1q2 no no sign due to covid 19 cx needs two front ignitors cx does not wish to proceede
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Lakewood, CA 90713
Victor B.
Job Details: 10/15/2021
"replaced vent per tech support sugestion, test good,file#7731979248 q1 no, q2 no.i didn't get signature cause covid-19"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Compton, CA 90221
Larry
Job Details: 10/15/2021
Q1Q2NO--NO SIGN COVID-19--not agitating correctly. repaired shifter and ran manual wawsh test. unit is working ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Tustin, CA 92780
Steven
Job Details: 10/15/2021
"Q1 No Q2 No, NO Covid 19I removed the old adjusters on the upper rack, and installed the new adjusters on properly. I ran a diagnostics test on the DW, as of now all functions are in working order"
We serviced a
WHIRLPOOL ICE MAKER
Model WRF555SDFZ11
Near Los Angeles, CA 90291
Gilbert
Job Details: 10/15/2021
unit was not dispencing ice found ice container froze due by air need a new ice container is crack; ordrng 1 W11185686 (ice-contnr direct to cust)
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Santa Ana, CA 92701
Steven
Job Details: 10/15/2021
"Q1 No Q2 No, NO Covid 19Cx complaint was that the washer lid lock light kept flashing on/off. I diagnosed unit and found that the cntrl board and the strike, along with the latch would need to be replaced. I will rs for a later date.; ordrng 1 WPW10482836 (latch) and 1 W11188527 (cntrl-elec) and 1 WPW10240513 (strike) and 1 WPW10392041 (lid lock bezel)"
We serviced a
KITCHENAID VENT HOOD
Model KVUC606JSS2
Near Irvine, CA 92602
Steven
Job Details: 10/15/2021
"Q1 No Q2 No, NO Covid 19DOUBLE LABOR# KZHSXZHNPL2Cx complaint was that the blower fan is not operating properly. I removed the old/broken blower fan and installed the new blower fan on properly. I made sure it was secured and screwswere tighten firmly. I tested the blower fan on all 3 speeds with the Cx, as of now all functions are in working order"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Los Angeles, CA 90045
Guillermo
Job Details: 10/15/2021
"Q1no Q2no No signature due to covid 19.Replaced motor, impeller and divider. tested dispenser after repair, cubes and crush ice comes out fine now no other issue."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Redondo Beach, CA 90277
Christian
Job Details: 10/15/2021
Cx complaint was the diswasher was leaking from the front left of the machine i seen prior ti was coming from the vent and i ordered parts installed the new parts and ran a test cycle and as of now everything is in working order there is no visible leak coming from unit.q1N q2n no sign due to covid
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Garden Grove, CA 92843
Ramon H
Job Details: 10/15/2021
Q1q2 no no sign due to covid 19 cx needs coin machine to take money at 175.00 its taking it at 100.00 called tech support and I sent cx video on how to change
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Carson, CA 90746
Robert S.
Job Details: 10/15/2021
Q1 no Q2 no.No signiature due to covid-19. Washer lid is cracked estimate to replace is
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Inglewood, CA 90301
Benito
Job Details: 10/15/2021
"unit undergoing improper defrost cycles, will need parts to complete repair. q1 no q2 no; ordrng 1 W11035836 (board) and 1 WPW10397636 (slide)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Gardena, CA 90247
Robert S.
Job Details: 10/15/2021
Q1 no Q2 no.No signiature due to covid-19. Checkd the refrigerator and found no unusual noises at this time. The temperatures are normal. the ice maker is not connected but the ice maker is on. Raised the ice maker arm to shut it off.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Anaheim, CA 92804
Victor B.
Job Details: 10/15/2021
"drain hose was connected to a long water hose and not letting to drain disconnected from water hose now drain well, showed to female, q1 no, q2 no, i didn't get signature cause covid-19"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Los Angeles, CA 90001
Guillermo
Job Details: 10/15/2021
Q1no Q2no No signature due to covid 19.Fridge not cooling. Found fridge not leveled. doors are not closing all the way. Leveled unit and remolded gaskets. Doors are closing and unit is cooling fine cleared all ice build up at fan.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Los Angeles, CA 90047
Robert S.
Job Details: 10/15/2021
Q1 no Q2 no.No signiature due to covid-19. Replaced the lid hinges.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Los Angeles, CA 90028
Francis C.
Job Details: 10/15/2021
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Los Angeles, CA 90028
Pablo V.
Job Details: 10/15/2021
replace compressor evap cuplers test ok request comleted q1 q2 no sign covid 19 auth # WZHUP00NL2
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Buena Park, CA 90620
Oriale P.
Job Details: 10/15/2021
"replaced bad ignitor causing no heat, tested working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 279311 (IGNITOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Los Angeles, CA 90066
Gilbert
Job Details: 10/15/2021
frige door s are broken the botton corner need a new doors. cust will call back when they resive parts; ordrng 1 LW10721548 (door) and 1 LW10721542 (door) and 1 W10876598 (nameplate) and 2 WPW10460580 (gasket)s
We serviced a
KITCHENAID VENT HOOD
Model KVUB606DSS2
Near Irvine, CA 92602
Roger
Job Details: 10/15/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Installed blower motor and tested unit working as designed now"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near Los Alamitos, CA 90720
Chris
Job Details: 10/15/2021
Rs for Monday the times helper was giving was 10-1 and I had this my first call... so the timing didn't correlate ; schdld next appmnt for 10/18 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Long Beach, CA 90815
Victor B.
Job Details: 10/15/2021
"compressor stuck-ordered is r600 needs dennis to come also, customer will talk to whirpool hoping fridge to be replace; ordrng 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11504433 (coupler) and 1 W11504447 (coupler) and 1 W10913906 (coupler)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Signal Hill, CA 90755
Brandon
Job Details: 10/15/2021
"q1q2-no sign do to covid-19cx concern water leaks from inlet valve.diagnosed and found that the fill valve has been cross threaded, and needs to be replaced.; ordrng 1 W11434044 (fill valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Los Angeles, CA 90066
Gilbert
Job Details: 10/15/2021
unit was not cooling properly it was a restriction on seale sistem i flosh the system recharged inst cust wait 24 hours to be normal
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Torrance, CA 90502
Christian
Job Details: 10/15/2021
CX complaint washer wasnt washing ran test cycle seen washer going into spin or wash cycle and seen there was a issue with the outlet plug and leveling of unit also found a motor fault error so i will be replacing the door latch actuator. Will return upon arrival of parts.; ordrng 1 W11212745 (actuator) and 1 W10721967 (drive pulley) and 1 W11418231 (Agitator) and 1 WPW10482836 (latch)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Los Angeles, CA 90066
Gilbert
Job Details: 10/14/2021
unit was not workind display was just blinking instaled anew door panel run atest unit ok now
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Long Beach, CA 90806
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19replaced control, and suspension rods, calibrated and tested unit for proper function. everything is working. job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Santa Monica, CA 90405
Edi
Job Details: 10/14/2021
isntalled plunger to stop unit from falling down customer will use unit see how its works also customer said still waiting for parts from kitchen aid q1nq2n no signature per covid19
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET0MSRXTQ
Near Signal Hill, CA 90755
Chris
Job Details: 10/14/2021
As Tech Support advised to replace the default timer and let thermostat together and that should bring power back to the unit; ordrng 1 WP2211031 (Thermostat) and 1 W10822278 (Defrost timer)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Redondo Beach, CA 90278
Christian
Job Details: 10/14/2021
Dishwasher had f8e4 error code. found leak tray full of water. removed water and leveled unit. unit now working fine no sign due to covid19 q1n q2n
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Tustin, CA 92780
Sarkis M.
Job Details: 10/14/2021
q1q2 no no sing c19 installed handle and orderd shelf and drower ds to cust; ordrng 2 W11239961 (bin-cntlvr--------ds------)s and 1 W11162443 (cover ------------ds-------) and 1 W11162446 (pan-meat ------ds-------)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near West Carson, CA 90710
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19re-diagnosed per cx, this time i found that the turntable ring with rollers was making a little noise when rotating, i advised cx that noise may be normal, cx does not like that and wants parts replaced.; ordrng 1 W11252182 (ring-turn) and 1 W11335034 (turntable)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Irvine, CA 92620
Steven
Job Details: 10/14/2021
"Q1 No Q2 No, NO Covid 19Cx complaint is that the MW works intermittently, that the door says open when its closed also the lens-lamp is out. I will need to order the door switches and the lens-lamp and rs for a later date; ordrng 1 423107022541 (reflector) and 1 W11193483 (lens-lamp) and 1 W11449277 (harnesse wire) and 4 W10211972 (switch)s and 2 WP8205683 (interlock)s and 1 2MAN (2MAN) and 1 ovendolly (oven dolly)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Irvine, CA 92620
Steven
Job Details: 10/14/2021
"Q1 No Q2 No, NO Covid 19Cx complaint is that the MW works intermittently, that the door says open when its closed also the lens-lamp is out. I will need to order the door switches and the lens-lamp and rs for a later date; ordrng 1 423107022541 (reflector) and 1 W11193483 (lens-lamp) and 1 W11449277 (harnesse wire) and 4 W10211972 (switch)s and 2 WP8205683 (interlock)s and 1 2MAN (2MAN) and 1 ovendolly (oven dolly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Los Angeles, CA 90045
Edi
Job Details: 10/14/2021
found bad lights replaced for customer all componets ok to manufactory spefics q1nq2n no signature per covid19
We serviced a
WHIRLPOOL DRYER
Model NGD4655EW2
Near Los Angeles, CA 90062
Benito
Job Details: 10/14/2021
"timer malfunction caused by timer, replaced and tested function with cx. spoke to jeremy regarding part price .q1 no q2 no"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Inglewood, CA 90303
Edi
Job Details: 10/14/2021
customer complaint noisy: run diagnose test advise customer of overloading all componets ok to manufactory specifics q1nq2n no signature per covid19
We serviced a
MAYTAG DRYER-GAS
Model MGD7230HW0
Near Inglewood, CA 90303
Edi
Job Details: 10/14/2021
customer complaint noisy no heat : found cabinet not all the way down from top align cabinet tested no noise also show customer proper use of cleaning product all componets ok to manuafctory specifics q1nq2n no signature per covid19
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FTS06
Near Los Angeles, CA 90027
Pablo V.
Job Details: 10/14/2021
found frezzer leaking water due to a clogged drain unscrew and remove door steam all ice tet ok request completed q1 q2 no sign covid 19
We serviced a
WHIRLPOOL FREEZER
Model KBBR306ESS01
Near Los Angeles, CA 90094
Gilbert
Job Details: 10/14/2021
i was just a helper to pull out complet
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Long Beach, CA 90815
Victor B.
Job Details: 10/14/2021
"drawer wire and electrical board damage from water-ordered drawer and board for drawer i need to check the ice fan., broken shelve; ordrng 1 W10807832 (shelf-glas) and 1 W10815669 (dor-fip ss) and 1 WPW10769076 (cntrl-elec) and 1 W11226501 (heater) and 1 W11336585 (FRONT-PAN) and 1 W10846539 (evaporator fan blade) and 1 WPW10675033 (cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Lawndale, CA 90260
Christian
Job Details: 10/14/2021
"Unit not spinning or completing cycles, is extremely loud during spin. Tested and found gearcase has leaked out its oil but also found that the actuator is defective. the arm is stuck inbetween spin and agitate having also caused damage to cam. Gave consumer quote and it was denied. No sign due to covid19 q1n q2n"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS1
Near Los Angeles, CA 90094
Edi
Job Details: 10/14/2021
recall customer complaint still not cleaning not drying dishes : run diagnose test advice customer to use heat dry sanitize rinse heater went on on test mode all componets ok to manufactory specifics q1nq2n no signature per covid19
We serviced a
KITCHENAID OVEN
Model KEBS177SBL00
Near Carson, CA 90746
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. broiler element burned trhough.; ordrng 1 WP9760774 (elmnt-brol)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Los Angeles, CA 90066
Pablo V.
Job Details: 10/14/2021
found unit making noise pull init out remove door and all sheft steam ice replace cover and control board test ok request completed q1 q2 no sign covid 19 auth # KZH3D00NL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ0
Near Culver City, CA 90230
Edi
Job Details: 10/14/2021
replaced control and diffuser all componets ok to manufactory specifics q1nq2n no signature per covid19
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS2
Near Los Alamitos, CA 90720
Victor B.
Job Details: 10/14/2021
"water doesn't get cold enought to make ice needs seal job and helper, auth#kzgidzgnl2; ordrng 1 WPW10218037 (evaporator) and 1 W10913906 (coupler) and 1 WPW10605286 (compressor) and 1 2ndman (2nd man helper)"
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJZ00
Near Los Angeles, CA 90045
Edi
Job Details: 10/14/2021
replaced control all componets ok to manufactory specifics q1nq2n no signature per covid19
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Downey, CA 90242
Larry
Job Details: 10/14/2021
"Q1 No Q2 No No sign due to covid, storage door panel is not aligned, replaced draw rail tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Tustin, CA 92780
Sarkis M.
Job Details: 10/14/2021
q1q2 no no sing c19 installed handle and orderd shelf and drower ds to cust; ordrng 2 W11239961 (bin-cntlvr--------ds------)s and 1 W11162443 (cover ------------ds-------) and 1 W11162446 (pan-meat ------ds-------)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48FTS15
Near Palos Verdes Estates, CA 90274
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19cx concern not cooling properly.diagnosed and found over heated compressor and bad frost pattern, compressor and evap needs to be replaced. unit is a built in and needs 2 techs to repair.; ordrng 1 W10841139 (compressor) and 1 WPW10427993 (evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Buena Park, CA 90620
Victor B.
Job Details: 10/14/2021
"there was a ice cube holding the ejector from moving i removed it went thru cycle and got water, q1 noq 2no, i didn't ge tsignature cause covid-19adams1180@sbcglobal.net"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ00
Near Long Beach, CA 90808
Oriale P.
Job Details: 10/14/2021
"found water filter stuck inside housing, reinstalled water filter properly, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Los Angeles, CA 90094
Guillermo
Job Details: 10/14/2021
"Q1no Q2no No signature due to covid 19.Replaced compressor, filter dryer, and fresh food evap coil. Charged unit with freon. Pressures are god and compressor is running. Advise customer to wait 48hrs for unit to get back to normal."
We serviced a
WHIRLPOOL MICROWAVE OTR
Model WMH32519HV06
Near Fullerton, CA 92832
Javier
Job Details: 10/14/2021
Found microwave noisy and not heating. Replaced magnetron and blowewr. tested all functioins to be working as design. Call for double labor authorization: wzgq4zgnl2. Q1 no q2 no no signature due to covid 19 protocol.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS20XVMS2
Near Manhattan Beach, CA 90266
Christian
Job Details: 10/14/2021
"Unit isnt cooling. It has power but display board isnt responsive. Tested and found it was receiving proper voltage from main control board. After cycling power unit still not responsive. Has a bad display board part number 13053103SP. Part No longer available. Unable to repair. No sign due to covid19 q1n q2n; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Downey, CA 90242
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19.Evaporator coil completely iced up. Removed all the ice and replaced the evaporator fan motor thermistor assembly.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Santa Ana, CA 92701
Steven
Job Details: 10/14/2021
"Q1 No Q2 No, NO Covid 19Cx compliant was that the washer was not draining. I tested the drain pump, tested ok. I recalibrated washer, checked for leaks found none as of now all specs are in working order. I did recommend that the Cx get his drian pipe shorten that is was about a 'Foot and Half' above the washer which is way too high and could cause the drain process to back up. As of now all functions are in working order"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Redondo Beach, CA 90277
Christian
Job Details: 10/14/2021
Rack is corroding and needs to be replaced. ordering part.; ordrng 1 W10311986 (lower dishrack) and 1 W10727422 (dishrack)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near West Carson, CA 90710
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19re-diagnosed per cx, this time i found that the turntable ring with rollers was making a little noise when rotating, i advised cx that noise may be normal, cx does not like that and wants parts replaced.; ordrng 1 W11252182 (ring-turn) and 1 W11335034 (turntable)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Irvine, CA 92620
Steven
Job Details: 10/14/2021
"Q1 No Q2 No, NO Covid 19Cx complaint is that the MW works intermittently, that the door says open when its closed also the lens-lamp is out. I will need to order the door switches and the lens-lamp and rs for a later date; ordrng 1 423107022541 (reflector) and 1 W11193483 (lens-lamp) and 1 W11449277 (harnesse wire) and 4 W10211972 (switch)s and 2 WP8205683 (interlock)s and 1 2MAN (2MAN) and 1 ovendolly (oven dolly)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Irvine, CA 92620
Steven
Job Details: 10/14/2021
"Q1 No Q2 No, NO Covid 19Cx complaint is that the MW works intermittently, that the door says open when its closed also the lens-lamp is out. I will need to order the door switches and the lens-lamp and rs for a later date; ordrng 1 423107022541 (reflector) and 1 W11193483 (lens-lamp) and 1 W11449277 (harnesse wire) and 4 W10211972 (switch)s and 2 WP8205683 (interlock)s and 1 2MAN (2MAN) and 1 ovendolly (oven dolly)"
We serviced a
WHIRLPOOL FREEZER
Model KRFF507HPS02
Near Rancho Palos Verdes, CA 90275
Brandon
Job Details: 10/14/2021
"q1q2no sign do to covid-19cx concern freezer drawer not opening and closing properly.diagnosed and found that the grease in the track was all gone, causing freezer to get stuck.i greased up both tracks and tested for proper function. everything is good to go. no other issues found. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cerritos, CA 90703
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. Rechecked the refrigerator and found the unit had cycled off upon arrival. The refrigerator temperature taken under the milk was 36.7f the freezer temps is 5.5f. The settings are 33f in the refrigerator and 0f for the freezer.; ordrng 1 WPW10479155 (control) and 1 WP482338 (adhesive) and 1 WP542638 (grease) and 1 W11373777 (air tower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Long Beach, CA 90805
Larry
Job Details: 10/14/2021
"Q1 No Q2 No No sign due to covid, not making ice,found broken icemaker,replaced it tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cypress, CA 90630
Victor B.
Job Details: 10/14/2021
inpeller and yoke just spin and doesn't move the ice container to delivey ice-ordered; ordrng 1 WPW10309864 (divider) and 1 WPW10317991 (motor) and 1 W11378860 (SPACER) and 1 WP63052-2 (impeller) and 1 WP67006341 (gasket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Long Beach, CA 90815
Victor B.
Job Details: 10/14/2021
"repalced freezer led, heater test good, aso replaced ice maker but it doesn't go thru cycle-reordered; ordrng 1 W11483245 (ice maker)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Redondo Beach, CA 90277
Christian
Job Details: 10/14/2021
Q1 No Q2 No No sign due to covidCx complaint washer wouldnt go into a cycle.Changed control board on unit and it was working correctly in a regualr cycle it would activate when manually activated in diagnostic cycle will order a door latch and return upon arrival of parts; ordrng 1 W10810403 (lid lock assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Los Angeles, CA 90062
Benito
Job Details: 10/14/2021
"no cool malfunction caused by frozen return lines/evaporator ctushed in the middle, removed fixed reinstalled and tested function.photos for reference. q1 no q2 no"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS
Near Long Beach, CA 90803
Victor B.
Job Details: 10/14/2021
"both tacks and boh adjusters broken repalced test good, q1 no, q2 no, i didn't ge tsignature cause covid-19"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BW2
Near Tustin, CA 92782
Roger
Job Details: 10/14/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Oven door still heating up talk to techline reordering insulation kit evidently not all parts were in the box; ordrng 1 W11025151 (Insulation kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Long Beach, CA 90805
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. Checked the washer and found the actuator arm out of the slot. Replaced the actuator and tested operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Long Beach, CA 90815
Victor B.
Job Details: 10/14/2021
"drawer wire and electrical board damage from water-ordered drawer and board for drawer i need to check the ice fan., broken shelve; ordrng 1 W10807832 (shelf-glas) and 1 W10815669 (dor-fip ss) and 1 WPW10769076 (cntrl-elec) and 1 W11226501 (heater) and 1 W11336585 (FRONT-PAN) and 1 W10846539 (evaporator fan blade) and 1 WPW10675033 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near La Habra, CA 90631
Javier
Job Details: 10/14/2021
Found led module dead. Replaced led module. tested all functions.. tested ok Q1 no Q2 no. No signature due covid 19 protocol.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290RTB02
Near Anaheim, CA 92807
Roger
Job Details: 10/14/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Refrigerator needs right side refrigerator door gasket ordering gasket; ordrng 1 W10830047 (Gasket)"
We serviced a
KITCHENAID COOKTOP-GAS
Model ABCDEFG
Near Torrance, CA 90505
Christian
Job Details: 10/14/2021
Q1 No Q2 No No sign due to covidcx complaint lack of igniting on front left burner. There was build up in the orfice of the burner and there was gunkin the teeth of the burner head also. i cleaned the inside of orfice and burner head teeth and tested the unit and as of now everything is in working order
We serviced a
MAYTAG DRYER
Model MGD7100DC0
Near Gardena, CA 90247
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. Replaced the idler pulley.
We serviced a
KITCHENAID OVEN
Model KEBS177SBL00
Near Carson, CA 90746
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. broiler element burned trhough.; ordrng 1 WP9760774 (elmnt-brol)
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Redondo Beach, CA 90277
Christian
Job Details: 10/14/2021
UNit not dispensing water with filter installed but will dispense without filter. tested and needs new filter housing.; ordrng 1 WPW10341545 (housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Long Beach, CA 90814
Chris
Job Details: 10/14/2021
I found a clogged in the drain so I cleaned it out with the steamer and now unit shouldn't clogged again. And cause a icebuildup that prevented ff to cool.
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Torrance, CA 90503
Christian
Job Details: 10/14/2021
Unit not completing cycles. Tested and found that unit wasnt able to complete cycles due to improper loading of unit causing balancing issues during rinse/ spin. Explained to consumer how to load properly no sign due to covid19 q1n q2n
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS2
Near Los Alamitos, CA 90720
Victor B.
Job Details: 10/14/2021
"water doesn't get cold enought to make ice needs seal job and helper, auth#kzgidzgnl2; ordrng 1 WPW10218037 (evaporator) and 1 W10913906 (coupler) and 1 WPW10605286 (compressor) and 1 2ndman (2nd man helper)"
We serviced a
MAYTAG DRYER
Model MGD5630HW2
Near La Habra, CA 90631
Javier
Job Details: 10/14/2021
Found dryer dead. Ordering parts.Q1 no Q2 no. No signature due to covid 19 protocol.; ordrng 1 W11384511 (control panel) and 1 W11512510 (control board)
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Lawndale, CA 90260
Christian
Job Details: 10/14/2021
"Q1 No Q2 No No sign due to covidUnit not turning on has power but the user interface wasnt functioning tested control board and checked for correct voltage part number 13053103SP cant fix due to part not avalible; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Irvine, CA 92620
Roger
Job Details: 10/14/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Installed new actuator and cam unit working his design now. No charge for cam that part under warranty PO4701024288"
We serviced a
WHIRLPOOL REFRIGERATOR FD
Model WRV986FDEM01
Near La Mirada, CA 90638
Javier
Job Details: 10/14/2021
Found faulty lower ice maker. ordering part. Q1 no Q2 no. No signature duew to covid 19 protocol.; ordrng 1 W10886931 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48FTS15
Near Palos Verdes Estates, CA 90274
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19cx concern not cooling properly.diagnosed and found over heated compressor and bad frost pattern, compressor and evap needs to be replaced. unit is a built in and needs 2 techs to repair.; ordrng 1 W10841139 (compressor) and 1 WPW10427993 (evaporator)"
We serviced a
WHIRLPOOL DRYER
Model KSRP25FNBT00
Near Los Angeles, CA 90056
Benito
Job Details: 10/14/2021
"malfunction caused by spring from ice route out of place , reinsatlled along with cleaned all of the ice for cx. q1 no q2 no"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFD2561KES
Near South Gate, CA 90280
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator and found dispenser tank frozen. Thawed the tank. Estimate for the end cap and pantry cover is accepted; ordrng 1 W10874836 (endcap) and 1 W10827015 (cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Lomita, CA 90717
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19cx concern not cooling.diagnosed and found defrost issue in freezer, thermistor needs to be replaced.cx will pay apon repair.; ordrng 1 WPW10383615 (thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY01
Near Carson, CA 90745
Brandon
Job Details: 10/14/2021
q1q2-no sign do to covid-19cx concern unit is not cooling.diagnosed and found that the start device has failed and needs to be replaced.cx will pay apon repair.; ordrng 1 WPW10189190 (start-dev)