Oriale Preston

Paradise Appliance Rated 4.8 out of 5 stars based on 328 customer reviews

We serviced a
AMANA DRYER
Model NGD4655EW2
Near Long Beach, CA 90805
Oriale Preston
Job Details: 06/10/2021
"found belt off idler pulley tenstion wheel, reinstalled belt, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Fullerton, CA 92832
Oriale Preston
Job Details: 06/10/2021
"found bent door catch causing door to not close properly, reinstalled latch & strike. tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Downey, CA 90240
Oriale Preston
Job Details: 06/10/2021
"found cust hot & cold water lines crossed & dispenser clogged with softer, cust removed debris & reinstalled lines. unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
IKEA REFRIGERATOR
Model IXDDEXGZ000
Near Lakewood, CA 90713
Oriale Preston
Job Details: 06/10/2021
"replaced bad led light assy in ff section, unit cooling & working ok. 5yrs ext waranty ikea. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Fullerton, CA 92833
Oriale Preston
Job Details: 06/10/2021
"replaced pressure regulator & fill tube causing chattering noise, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Buena Park, California
06/07/2021
Overall Experience
Gomez
Long Beach, California
05/24/2021
Overall Experience
Washer repair
Lakewood, California
05/12/2021
Did not disclose pricing on service fees prior, would not recommend this company to anyone.
Overall Experience
apeardon@ocea.org
Buena Park, California
05/06/2021
It took over 3 months to finally get our Washing Machine repaired, while the technician was decent, we had continual problems. After waiting and not receiving any phone calls or emails, I checked back and was told our service was cancelled because they attempted a robocall. They had our email address and never emailed, we checked voicemail and got nothing. When calling back, I was simply told that oh IT has stated that has been happening. Then instead of just taking the initiative to resolve the issue and set a new appointment, I was told that I had to contact Maytag/Whirlpool again and that they could not do so because they do not get responses when they email. I professionally work as a Union representative for the largest public union in Orange County. We represent over 18,000 members. I have personally represented hundreds of employees in disciplinary matters. If any of our members had provided this poor of service they would have been facing discipline. Then I find out the office is like 5 minutes from our home, but still have to go through a complete run around. COVID or not this was very poor service. I felt as if I was being made to just give up and by a new washing machine, well I didn't and it was finally fixed, but still not a good experience.
Overall Experience
Norwalk, California
05/06/2021
Very professional company. Excellent workmanship
Overall Experience