q1q2-no sign do to covid-19cx concern unit making poping noise.diagnosed and found that the noise is coming from the diffuser. need to order diffuser.; schdld next appmnt for 1/18 TUE !

q1q2-no sign do to covid-19cx concern no power.diagnosed and found control with no power coming from it. need to replace control.

Q1 no Q2.No signature due to covid-19. Ice build up under ice bin and ice on the coupler. removed the ice bin and removed the ice. Advised the customer to remove and clean ice bin weekly.

Q1 no Q2 no.No signature due to covid-19. Replaced the left oven door hinge

"q1q2-no sign do to covid-19cx concern agitatot is loose.diagnosed and found no issues, no error codes.re-calibrated unit and tightened the agitator just in case."