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Local Reviews
for West Hollywood, CA
Powered by Fluid LOCALPabro is great!
AKA WeHo - West Hollywood, CA
Issues with our whirlpool appliances have been ongoing for a while. However, Pablo has finally rectified all the issues we’ve been having. Not only he fixes our appliances but he also has an explanation of what could’ve caused it. He is very knowledgeable and we are delighted with his presence. We know he will get our appliances fixed when he comes in. He’s a professional and very respectful individual and only hope he is recognized by all the hard work he puts in his work. Thanks Pablo! We’ll see you next week!
Whirlpool microwave
Eric - West Hollywood, CA
Counter light bulb kept going out after replacing factory bulb. Wonderful service. Paradise more than earned my trust. Technician knew his stuff.
Freezer repair
Lisa - West Hollywood, CA
Friendly service, technician worked fast. Took a few days to get parts, and scheduling visits wasn't always convenient.
problem was not fixed
Dyson - West Hollywood, CA
Disappointed and unhappy
Douglas - West Hollywood, CA
Bad experience never again
Teresa
Teresa - West Hollywood, CA
excellent service, reasonable prices
Steven - West Hollywood, CA
I had excellent service. They fixed my KitchenAid Oven for a reasonable price. They showed up when they said they would. The service tech, Jaime, did a great job. He arrived with the parts, and was very neat and tidy. My experience went as well as possible, I would definitely recommend this company.
overall rating for our service call
Joseph - West Hollywood, CA
Jaime was a great tech but there were scheduling issues.
Great service!
Armand - West Hollywood, CA
Jamie did a great job and explained why I was having the frost problem in the fridge. He' fixed it ad it works perfectly.
Great Service
Naomi - West Hollywood, CA
Francisco explained everything that he was doing and was very knowledgeable.
Seamless Service
Teresa - West Hollywood, CA
Service technician was prompt, courteous and took the time to address a few concerns I had. Seamless experience
Jaime is a gentleman
EL - West Hollywood, CA
The technician, Jaime, made every effort to be helpful. However, my service call was to clean between the oven glass on my Kitchenaid double ovens after a spill. Since that job was not new to Paradise, I should have been informed AHEAD OF TIME that the cost would be $165.00 per oven in addition to the service call of $109.65. Since the technician was able to tell me 20 minutes before arrival, the office could have done so 24 hours before when I called to confirm. Some people have to miss work or reschedule medical appointments so that information, if available, is important to share if the company truly cares about customer service.
Great Service
Josh - West Hollywood, CA
Pablo Villalta was fast efficient and informative. Best of all he fixed the washer!
Professional service. Scheduling of appointment not so great though.
JJ - West Hollywood, CA
The first time I booked my appointment I got a confirmation but 2hrs before they canceled (service man called in sick). Second time they switched the appointment time on me (I was told I had an afternoon appt and then I got a confirmation that it was a morning appt) so I had to reschedule. I again request an afternoon appt but got a confirmation the night before that it was for the morning. I was able to make it happen, so I kept the appt. The service man (Jaime Garcia) called a half hour before he arrived like I was told her would. He was very professional, considerate and knowledgeable. As it turns out, my machine needed $700 in repairs (the washer was making loud jet like sound when spinning). I decided not to do the repairs as the machine was still working fine (although loud) and cleaning good and I just decided to use it until it dies and then buy a new one. Mr. Garcia informed me when he called that the service call itself was going to be $110 whether or not I did any work. I was fine with that as I needed to know one way or the other what I was going to do about the machine. I would use Paradise again as I was very impressed with Mr. Garcia. The only thing I was not happy about was the scheduling/appointment method that they use.
Great
Eloise - West Hollywood, CA
great service
Maria - West Hollywood, CA
Great
B - West Hollywood, CA
10/10
Was very pleased with technician and service
Leonard - West Hollywood, CA
The company was excellent in providing shorter show window and technician called 30 minutes prior. Mr. Garcia has a very friendly attitude, was able to answer my concerns and provide solutions to the problem. He is a real asset to the company. The visit was covered under warranty by Whirlpool.
Mocrowave
Eric - West Hollywood, CA
Truly excellent service and very reasonable!
Cory - West Hollywood, CA
Pablo was the repair technician from Paradise Appliances and we couldn't ask for better service.
dishwasher checked
James - West Hollywood, CA
Jaime G.
DISHWASHER WHIRLPOOL WDF520PADW5 found devri in the drain pump had it removed
Pablo V.
WASHER WHIRLPOOL WET4027HW0 need new harness; schdld next appmnt for 9/5 THU !
Pablo V.
REFRIGERATOR KITCHENAID KBFN506EPA01 replace icemaker remove all ice defrost drain and ajust seal back in place run testok request completed
Jaime G.
WASHER WHIRLPOOL WET4027HW0 assisted tech AM
Pablo V.
WASHER MAYTAG MHWZ600TW01 customer decided to cancell repair washeris working ok request completed
Pablo V.
DRYER MAYTAG MGDZ600TW2 customer decided not to go with the repair requestcompleted
Pablo V.
DRYER-ELECTRIC WHIRLPOOL WHD5090GW0 replacefilter screws strike cover and belt run test working ok request completed
Pablo V.
FREEZER KITCHENAID KSC24C8EYY02 replace module control and pads run test ok request completed
Pablo V.
REFRIGERATOR KITCHENAID KBFN506EPA01 unit need a new icemaker doorseal need t be ajust and remove all ice from the botton; ordrng 1 W11084540 (icemaker)
Pablo V.
FREEZER KITCHENAID KSC24C8EYY02 refrigerator need a new control pads module icemaker and valve auth # klrvw00xpl1; ordrng 2 WPW10346924 (pads)s and 1 WPW10623103 (control) and 2 W11130208 (module)s
Pablo V.
WASHER WHIRLPOOL WFW5090GW replace latch run test unit fill wash drain spin ok request completed
Pablo V.
WASHER WHIRLPOOL WFW5090GW replace control board and latch run test ok request completed
Pablo V.
DRYER MAYTAG MGDZ600TW2 dryer need a new seal and roller; ordrng 1 280114 (seal) and 4 WPW10314173 (roller)s and 1 WP37001132 (seal)
Jaime G.
OVEN KITCHENAID KEBS107DSS8 installed a new t-stat oven ok
Jaime G.
MICROWAVE OTR WHIRLPOOL WMH31017FS0 installed a new bulb light. checked socket and wires and they loock ok; used 1 8206232A (40W LIGHT BULB) from stock
Jaime G.
DISHWASHER WHIRLPOOL WDF520PADM7 found venting loose on innerdoor upper left corner had tighten and secured. leaking was coming from there
Pablo V.
DRYER-ELECTRIC WHIRLPOOL WHD5090GW0 replace screws latch power cord control board harness test working ok request completed
Jaime G.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "installed a new harness, fan motor, thermister and control; used 1 WPW10290745 (harness) from stock"
Pablo V.
WASHER WHIRLPOOL WFW5090GW replace consolecontrol and latch run test ok request completed
Jaime G.
REFRIGERATOR MAYTAG MRT118FFFH01 installed the new control box (for second time) and thermisters
Pablo V.
WASHER WHIRLPOOL WFW5090GW washer need a new USER INTERFACE; ordrng 1 W11046208 (control)
Pablo V.
DRYER-ELECTRIC WHIRLPOOL WHD5090GW0 found f01 error code replace control board run test ok request completed
Pablo V.
WASHER WHIRLPOOL WFW5090GW new panel and door latch was replace estimate was sumited on 6/18/19 request completed
Pablo V.
DRYER WHIRLPOOL WHD5090GW0 found f01 error code replace control board runtest ok request completed
Jaime G.
DISHWASHER MAYTAG MDBH970AWS installed a new control panel.
Pablo V.
WASHER WHIRLPOOL WFW5090GW unit not able to test until latch was install after latch was install found that a console need to be replace console atno cost; ordrng 1 W10863519 (console)
Jaime G.
REFRIGERATOR WHIRLPOOL KRFC704SS01 installed the new ice maker
Jaime G.
REFRIGERATOR WHIRLPOOL KRFC704SS01 installed the new ice maker
Jaime G.
COOKTOP IKEA ICI500XB00 found a bad module geve the estimate
Jaime G.
DISHWASHER WHIRLPOOL KDTM354DSS3 found dishwasher locked unlocked it and it worked ok
Francisco J.
WASHER MAYTAG MHW8200FW0 the washer needed the door lock the washer is working properly im testing out presently with clothes inside its locked inside
Jaime G.
FREEZER MAYTAG MSD2641KEU "installed the new defrost control, bimetal, toe kick and the freezers light bulb"
Francisco J.
WASHER MAYTAG MHW8200FW0 the washer has a code f05e03 need to order the door lock will come back; ordrng 1 WPW10443885 (door latch) and 1 W11201292 (acu) and 1 W10911043 (panel cntrl)
Jaime G.
FREEZER MAYTAG MSD2641KEU found a defrost problem ordered parts; ordrng 1 W11227239 (defrost control) and 1 WP67004757 (bimetal) and 1 WP67006687 (toe) and 1 8009 (light)
Jaime G.
REFRIGERATOR KITCHENAID KBFN506EPA01 found several lights being off had them replaced fridge ok
Jaime G.
DISHWASHER MAYTAG MDBH970AWS found units panel flshing. had it reseted it and it started working
Jaime G.
DRYER-ELECTRIC WHIRLPOOL WED7990FW0 found the motors harness connector not connecting all the way reconnected and secured coneector dryer ok 2 men job author. WKUV7KUNL2
Pablo V.
STOVE JENN-AIR JDS9860AAW "found bad ignitor module need a new seal, and tub burner is NLA"
Pablo V.
MICROWAVE KITCHENAID KHMC107EWH0 microwave need a new fan motor part is NLA
Pablo V.
ICE MAKER KITCHENAID KUID308ESS2 install 1901a pump run test no leaks request completed