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Local Reviews
for West Hollywood, CA
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Teresa - West Hollywood, CA
Service technician was prompt, courteous and took the time to address a few concerns I had. Seamless experience
Jaime is a gentleman
EL - West Hollywood, CA
The technician, Jaime, made every effort to be helpful. However, my service call was to clean between the oven glass on my Kitchenaid double ovens after a spill. Since that job was not new to Paradise, I should have been informed AHEAD OF TIME that the cost would be $165.00 per oven in addition to the service call of $109.65. Since the technician was able to tell me 20 minutes before arrival, the office could have done so 24 hours before when I called to confirm. Some people have to miss work or reschedule medical appointments so that information, if available, is important to share if the company truly cares about customer service.
Great Service
Josh - West Hollywood, CA
Pablo Villalta was fast efficient and informative. Best of all he fixed the washer!
Professional service. Scheduling of appointment not so great though.
JJ - West Hollywood, CA
The first time I booked my appointment I got a confirmation but 2hrs before they canceled (service man called in sick). Second time they switched the appointment time on me (I was told I had an afternoon appt and then I got a confirmation that it was a morning appt) so I had to reschedule. I again request an afternoon appt but got a confirmation the night before that it was for the morning. I was able to make it happen, so I kept the appt. The service man (Jaime Garcia) called a half hour before he arrived like I was told her would. He was very professional, considerate and knowledgeable. As it turns out, my machine needed $700 in repairs (the washer was making loud jet like sound when spinning). I decided not to do the repairs as the machine was still working fine (although loud) and cleaning good and I just decided to use it until it dies and then buy a new one. Mr. Garcia informed me when he called that the service call itself was going to be $110 whether or not I did any work. I was fine with that as I needed to know one way or the other what I was going to do about the machine. I would use Paradise again as I was very impressed with Mr. Garcia. The only thing I was not happy about was the scheduling/appointment method that they use.
Great
Eloise - West Hollywood, CA
great service
Maria - West Hollywood, CA
Great
B - West Hollywood, CA
10/10
Was very pleased with technician and service
Leonard - West Hollywood, CA
The company was excellent in providing shorter show window and technician called 30 minutes prior. Mr. Garcia has a very friendly attitude, was able to answer my concerns and provide solutions to the problem. He is a real asset to the company. The visit was covered under warranty by Whirlpool.
Mocrowave
Eric - West Hollywood, CA
Truly excellent service and very reasonable!
Cory - West Hollywood, CA
Pablo was the repair technician from Paradise Appliances and we couldn't ask for better service.
dishwasher checked
James - West Hollywood, CA
Pablo V.
WASHER WHIRLPOOL WFW97HEXW2 found bad mcu customer is going to pruschase a new washer
Jaime G.
REFRIGERATOR IKEA ISC23CNEXY02 found a sealed system problem ordered partsRESCHEDULE FOR 05/29/19. CUSTOMER WILL BE OUT OF TOWN BEFORE THIS DATE; ordrng 1 WPW10239732 (evap) and 1 W10160407 (comp)
Pablo V.
DISHWASHER JENN-AIR JDB9800CWS2 nned a new control and water valve; ordrng 1 W10859298 (valve-inlt) and 1 W10866121 (cntrl-elec)
Jaime G.
DISHWASHER WHIRLPOOL KDTM704ESS2 found dishwasher not filling up although water was present. tried several times till unit filled up properlydishwasher ok now
Jaime G.
OVEN KITCHENAID KOSE500ESS03 found oven dead due to an open thermal fuse had it replaced oven is back
Pablo V.
WASHER MAYTAG MHN33PDCWW1 washer need anew control and switch etc; ordrng 1 WPW10212598 (valve) and 1 WPW10212596 (valve) and 1 WPW10448876 (switch) and 1 WPW10131839 (TRANSFORMR) and 1 W11229666 (control)
Francisco J.
DRYER WHIRLPOOL WGD9400SW1 customer will buy a new dryer they do not want to go through with the repair ..customer will pay for the visit only
Pablo V.
WASHER WHIRLPOOL WGT4027HW0 replace wire harness run test ok request completed
Pablo V.
WASHER WHIRLPOOL WGT4027HW0 washer need a new wire harness; ordrng 1 W11249320 (harness)
Jaime G.
REFRIGERATOR WHIRLPOOL WRS342FIAB INSTALLED THE NEW ICE MAKER AND ONE LIGHTONE LIGHT ITS BEING RETURNED
Jaime G.
FREEZER KITCHENAID KBFS22ECMS00 found freezer door not closing all the way down the bottom right hand corner had it adjusted
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518ZFM00 installed the new compressor and evaporator recharged system
Jaime G.
DISHWASHER MAYTAG MDBH969AWW5 found dishwasher working normal. unit did not have no error codes stored and performed ok
Pablo V.
WASHER WHIRLPOOL WGT4027HW0 repplace cap repair wire harness run test ok request completed
Jaime G.
OVEN KITCHENAID KODC304ESS00 found lots of stain had door apart and cleaned
Jaime G.
RANGE AMANA AGR5330BAW3 installed the new gasket and tighten doors handle
Pablo V.
WASHER WHIRLPOOL WGT4027HW0 washer need new wire harness; ordrng 1 W11028053 (harness)
Jaime G.
DISHWASHER AMANA ADB1400GS1 found door not closing properly due to installationreinstalled dishasher
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518ZFM00 compressor did not start at connection reordered the cmpressor; ordrng 1 w10836706 (cmprsr) and 1 w10913906 (service valve)
Pablo V.
WASHER WHIRLPOOL n/a found error code from motor washer need a neww motor cap act and control board need to call for auth for helper; ordrng 1 W11158830 (cap) and 1 W10913953 (actuator) and 1 W10890624 (motor-drve) and 1 W11305797 (control) and 1 2man (2man)
Jaime G.
MICROWAVE JENN-AIR JMV8208BAS customer had purchesed a new microwave
Jaime G.
REFRIGERATOR KITCHENAID KBFN402EPA01 found a bad plugged up filter. filter its to be replaced as i explained to them on my first visit
Pablo V.
DISHWASHER WHIRLPOOL WDF550SAFW instruc customer how wwasher works that need to use jet dry and drain hose need tobe elevated water from gabage disposal going back on drain hose request completed
Pablo V.
DISHWASHER WHIRLPOOL WDF550SAFW instruc customer how wwasher works that need to use jet dry and drain hose need tobe elevated water from gabage disposal going back on drain hose request completed
Pablo V.
LAUNDRY CENTER MAYTAG MHW3505FW1 replace control switch and latch run test ok request completed
Pablo V.
DRYER WHIRLPOOL MGT4027EW0 instruc customer how wahser dryer work that need to clean washer for better result request completed
Pablo V.
WASHER MAYTAG MHW3505FW1 found error code f03 e01 washer need a new control and pressure switch; ordrng 1 W11201284 (control) and 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl)
Pablo V.
DRYER WHIRLPOOL LDR3822PQ2 install sticke run test closing ok request completed
Jaime G.
WASHER WHIRLPOOL MHWE500VW11 found a bad bearing on washer customer he dicided not to repair
Jaime G.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 found unit normal called tech support and talked to SCOTT we together went thrue some checking and i could not my finger on nothing customer asking for an exchange i suugested to take it to customer service
Pablo V.
WASHER WHIRLPOOL LSG7804AAE dryer need a new timer WP33001034 and sensor Y303389 sensor is not NLA customer is going to tryto fix him self dont want to pay for parts
Francisco J.
REFRIGERATOR WHIRLPOOL ET1MHKXMQ04 checked the refrigerators temps and they checked out good the fridge when i got here was in defrost mode .the temp of the freezer as im leaving is 12 degrees .its lowering .customer says the the fridge stops working i explained that is the defrost cycle and that he does not have to be alarmed all fridges have a defrost cycle where the fan and everything stops this is a 2006 unit.
Jaime G.
REFRIGERATOR KITCHENAID KBFN402EPA01 fronst build up in the freezer door might have left open door seals properly
Jaime G.
DRYER WHIRLPOOL WHD5090GW0 assisted tech
Pablo V.
WASHER/DRYER COM WHIRLPOOL LTG5243DQC replace springs nuts run test ok reqwuest completed
Jaime G.
REFRIGERATOR WHIRLPOOL ED2KVEXVL01 found fridge to be normal i just noticed a small tiny leak thorugh the recess
Pablo V.
WASHER/DRYER COM WHIRLPOOL LTG5243DQC washer need a new shoks customer can only have service in the mornig; ordrng 1 W10207783 (spring) and 3 279710 (nut)s
Francis C.
REFRIGERATOR SBS WHIRLPOOL WRS571CIDM02 "found bad diffuser , making noise and remaind open all the time , just replaced , now its ok tested fine , use authorization # wigubigepl1."
Jaime G.
DISHWASHER JENN-AIR JDB9800CWX2 FOUND DISHWASHER STICKING OUT A BIT I REINSTALLED UNIT
Jaime G.
DRYER WHIRLPOOL WHD5090GW0 found unit starting and stopping ordered partsI DONT HAVE EXPERIENCE ON THIS UNITSPLEASE SEND (PV) HE IS WORKED ON THEMSTOCKED UNIT IN A SMALL CABINET; ordrng 2 W11086536 (panel (2 panels))s and 1 W11088562 (motor) and 1 W11239098 (control) and 1 W10580150 (drum) and 1 2menjob