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Local Reviews
for Tustin, CA

Paradise Appliance Service Rated 4.5 out of 5 stars based on 24 customer reviews

Map of Tustin, CA

Ali - jenn air




Review of Paradise Appliance Service

Sarkis provided Fantastic service. Very professional


Map of Tustin, CA

Great service




Review of Paradise Appliance Service


Map of Tustin, CA

Great service




Review of Paradise Appliance Service

Very knowledgeable person


Map of Tustin, CA

Excellent work.




Review of Paradise Appliance Service


Map of Tustin, CA

Awesome Price and Excellent Service




Review of Paradise Appliance Service

Our fridge broke and we are in desperate need of getting a new one. We went in and was helped immediately by friendly and helpful crew members. A crew member helped with checking inventory, best price and delivery options, then came to our house to do complimentary measurement and we got our new fridge 2 days later. Would definitely recommend!


Map of Tustin, CA

The service itself was outstanding. The service tech was efficient, knowledgeable and friend l, but explained everything to us in laymen terms. He




Review of Paradise Appliance Service

Customer service was terrible Technician was outstanding


Map of Tustin, CA

Extremely late to both appointments.




Review of Paradise Appliance Service

I was assigned a 3 hour time slot (12-3 PM, Friday) for my initial appointment. I waited patiently until 4:15 before I called to check on status. I was would not be able to make it out until 45 minutes later which is almost 2 hours past the time slot given. This was frustrating since I scheduled work around this appointment. When he finally arrived, he diagnosed the problem and notified us that the part would have to be ordered and that it wouldn't arrive until Tuesday. He was scheduled me for the first call for the 8-9 time slot. When Tuesday came, I again waited from 8 to 9 AM. By 9 AM, I called the service center to inquire whether the appointment was still happening. The call center told me that they would try to reach out to the tech. I waited until 9:30 AM for a call from the call center... there was no follow-up. When I called, the call center said that they were still having trouble reaching the technician. The technician did not get to my house until 10:30 AM... almost 1.5 hrs past the scheduled time slot!!! This was after my experience on the Friday afternoon. While my fridge was repaired, the customer service and follow-up was horrendous. I will NOT use Paradise Appliance ever again.


Map of Tustin, CA

Home Depot and warranty company not aligned




Review of Paradise Appliance Service

Despite our whirlpool refrigerator being less than 2 years old, it can't make ice anymore. The repair technician came , replaced the ice maker and left without checking to see if it worked. Which it still doesn't. Home Depot sold me the warranty that if anything goes wrong with it I could get a new unit within the warranty period. The technician disagreed and now we wait another week for a new computer part for the fridge.


Map of Tustin, CA

Great service




Review of Paradise Appliance Service


Map of Tustin, CA

Great sevice




Review of Paradise Appliance Service

The technician was very pleasant and knowledgeable and did a great job very happy with his work


Great service




Review of Paradise Appliance Service

The technician was very nice and knowledgeable and handled the job in a very professional way.


Tin




Review of Paradise Appliance Service

Osner


Excellent Service!




Review of Paradise Appliance Service

Sarkis was kind, on time and fixed the leak quickly! He knew right where to look! Thank you Sarkis!!


Excellent service




Review of Paradise Appliance Service

The technician was very professional & knowledgeable. Thank you


Great service




Review of Paradise Appliance Service

Sarkis was friendly and professional and helped diagnose my problem quickly.


Great Service, very Professional Experiance




Review of Paradise Appliance Service

Appliance was under factory warranty, no cost to me, but Sarkis was a well professional, knowledgable and experienced technician. I believe he will be a great assest to Paradise Appliance. Very satisfy customer!


Feld




Review of Paradise Appliance Service


Very good service




Review of Paradise Appliance Service

Mr. Mossessian is very knowable and professional in the service provided.


Great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The gentleman was knowledgeable and respectful. He narrowed down several possibilities as to the cause of our refrigerator’s loud noises.


Great employees. The system is broken!!!!




Review of Paradise Appliance Service

Victor and person answering the phone at the service center were very polite and doing their job. There was a VERY long wait to get someone on the phone. Efficiency of service is poor. In total, three people took a picture of the dent on my brand new refrigerator. The ball was dropped between Howard’s and Paradise appliance, and I had no idea that a separate company was handling things. 1) the person who delivered the refrigerator 2) myself who sent it to the manager at Howard’s when I didn’t get a call regarding fixing it 3) Victor who took a picture of the dent and serial number I had to wait Six weeks to have the door fixed. And stayed home three days with an unknown delivery time window until the day before. I appreciate Victor pre scheduling the final delivery ahead of time or I would have been even longer.


Great Service




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service

I think he did a great job helping with my broken dishwasher dish rack. Thanks!


The technician was great!




Review of Paradise Appliance Service

Some companies apply the service call price to the cost of the part and the labor. I thought it was a bit expensive to replace a part which cost less than $25.


Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 dw spray arms are not working ORDERD MAIN BOARD AND PANLE; ordrng 1 W11116422 (panel-cntl) and 1 W11305308 (BOARD) and 1 W10861000 (detergent dispenser)

Near Alister Ave, Tustin, CA 92782
Victor B.

Victor B.

DRYER WHIRLPOOL WGD5620HW0 "explained light and heavy in the same load will not dry everything well, and reset control."

Near Estrella, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR AMANA ART318FFDW06 autham1y4m1nl2 not cooling. installed compressor ckd working ok

Near E 1st St, Tustin, CA 92780
Jonathan H.

Jonathan H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "no ice checked ice maker, valve is fine jumped wiring found jammed ice inside the mold not allowing unit to push out old ice and make new set, checked no further isses its making ice now."

Near Foxglove Rd, Tustin, CA 92780
Jonathan H.

Jonathan H.

DRYER WHIRLPOOL WED75HEFW1 "unit needed new fuse , replavced all tested fine; used 1 W10909685 (FUSE) from stock"

Near Foxglove Rd, Tustin, CA 92780
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WFW75HEFW0 needs new board iml main bord and pressure switch setting u

Near Foxglove Rd, Tustin, CA 92780
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 not draining/water installed motor pump ckd working ok

Near Alister Ave, Tustin, CA 92782
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 not starting need motor pump; ordrng 1 W11116870 (brckt-cntl) and 1 W11085683 (pump&motor) and 1 W11305308 (board) and 1 W11175771 (valve)

Near Alister Ave, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR AMANA ART318FFDW06 autham1y4m1nl2 not cooling.need compressor and evap; ordrng 1 W11092625 (compressor) and 1 W10836706 (evap) and 1 w10913906 (coupler)

Near E 1st St, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 WM06Z00APL1 making loud thumping evap fan making noise installed evap fan motor ckd working ok; used 1 WP2315539 (EVAP FAN) from stock

Near Pieper Ln, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 this is different issue ice maker fill tub heter wire broken; ordrng 1 W11099789 (ice maker) and 1 W11366500 (fill tub) and 2 w11159728 (sell)s

Near Champion Way, Tustin, CA 92782
Sarkis M.

Sarkis M.

OVEN JENN-AIR JJW2827DS02 installed console part #w11236899 jenn-air sand parts to customer ckd working ok

Near Timmons, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 its not cooling relay ead off reconect ckd working ok purchase from sears outlet on 08/25/19

Near Liberty St, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 no ice production install i.m ckd ok

Near S Prospect Ave, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 need ice maker; ordrng 1 W10908391 (i.m) and 1 W10853597 (fill tub)

Near S Prospect Ave, Tustin, CA 92780
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 d/w was working normal not cover under watanty garbage disp pluugd was remuvd i remuv g/d pluuged ckd working ok

Near Zephyr Run, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 auth#klrullrapl1 i.m arm wad off reconect ckd ok

Near Sunningdale Dr, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRFC302ESS00 adj frezeer door gasket ckd ok

Near Farmington Rd, Tustin, CA 92780
Sarkis M.

Sarkis M.

VENTHOOD WHIRLPOOL UXT5536AAS2 need motor dec est

Near Barnes Rd, Tustin, CA 92782
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 door prablm adf door latch ckd working ok

Near Zephyr Run, Tustin, CA 92782
Ramon H.

Ramon H.

DISHWASHER KITCHENAID KUDI02IRWH0 cx needs new hinges and links cx does not wish to proceede

Near Beneta Way, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 fresh food section in refrigerator is freezing temp was set 34f adj to 38 f ckd working ok

Near Champion Way, Tustin, CA 92782
Sarkis M.

Sarkis M.

RANGE WHIRLPOOL WEE750H0HZ0 unit ckd working normal

Near Seminole, Tustin, CA 92782
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDF560SAFT2 "dw not draining, just makes a clicking noise installed drain pump still not draining instruct to clean air gap; used 1 W10876537 (PUMP-DRAIN) from stock"

Near Riverford Rd, Tustin, CA 92780
Victor B.

Victor B.

DRYER MAYTAG MGDB765FW0 per C/B SM Odor or Smell gas replace gas vave test good.

Near Player Ln, Tustin, CA 92782
Ramon H.

Ramon H.

REFRIGERATOR KITCHENAID KRFC300ESS00 cx gasket is tore and cx doe not wish to prooceede

Near Hyannis Port Rd, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 #wlchcoonl2;unit was contaminated flush system installed new compressor ckd working ok

Near Park Ave, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 i was helper

Near Keller Dr, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 unit ckd working normal i.m working

Near Epping Way, Tustin, CA 92780
Victor B.

Victor B.

REFRIGERATOR MAYTAG MFT2976AEM00 found a leak at f.f. evap. replace f.f. evap. and compressor that tech RO ordered

Near Livingston St, Tustin, CA 92780
Ramon H.

Ramon H.

REFRIGERATOR KITCHENAID KRSC503ESS00 called tp for double labor # is klf6700nl2 replaced door tested working good

Near Barnes Rd, Tustin, CA 92782
Sarkis M.

Sarkis M.

DISHWASHER KITCHENAID KDTE204GPS0 authorization # s23010 installed adjuster ckd working ok

Near Prescott Ave, Tustin, CA 92782
Sarkis M.

Sarkis M.

DRYER MAYTAG MGD5630HC0 makes loud knocking noise adj bpower housing ckd ok not avl to sine

Near Park Ave, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 compresser noise and not cooling orderd compressor double labor auth #wlchcoonl2; ordrng 1 W10507884 (compressor) and 1 w10913906 (coupler)

Near Park Ave, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KSSS42QKX01 not coolinh needcompressor fevap & heat ex

Near Turnleaf Ln, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR MAYTAG MFT2976AEM00 ..Autho.# nlac10068309 installed main board and evap fan evap fan sametime working sametime not

Near Livingston St, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR MAYTAG MFT2976AEM00 ..Autho.# nlac10068309 installed main board and evap fan evap fan sametime working sametime not

Near Livingston St, Tustin, CA 92780
Sarkis M.

Sarkis M.

DRYER MAYTAG MGDB765FW0 gas leaking fromburner assembly customer refus to repair customer going to returnto howerd

Near Player Ln, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID n/a parts not avl to repair

Near Payette Pl, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KFCP22EXMP5 frezzer light & i.m nor working adj frezzer light switch ckd working ok n/a to sine

Near S La Coste Dr, Tustin, CA 92782