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Local Reviews
for Trabuco Canyon, CA
Happy Customer
Brenda - Trabuco Canyon, CA
Technician was on time. Since it was a minor issue with refrigerator light, it went quick and well. Happy it got fixed right away.
Great job
Donald - Trabuco Canyon, CA
It took two trips to get it done. That being said, the crew represented both Whirlpool and Paradise very well
Wonderful
John - Trabuco Canyon, CA
Super Helpful!
Valerie - Trabuco Canyon, CA
Jorge was timely, efficient and solve our refrigerator problem. He is the best!!!
Great service
Fardad - Trabuco Canyon, CA
Great service
Sarah - Trabuco Canyon, CA
Great service, he was very polite
Rohan
Rohan - Trabuco Canyon, CA
Not good. Fridge still doesn’t work properly
Good service
Barry - Trabuco Canyon, CA
Jorge arrived on time to provide the service. Since the problem is intermittent, he was no able to find anything to fix.
Great service
Jan - Trabuco Canyon, CA
Customer service seems to be a lost art. Sarkis is an exception. He was not rushed. He listened. He asked questions. He explained what he was doing. He was thorough and had great suggestions.
Jorge was kind and professional
Terri - Trabuco Canyon, CA
Terrific Service
Kathryn - Trabuco Canyon, CA
Jorge from Paradise Appliance arrived within the promise timeframe on the day of my service. He was courteous and did his best to keep The work area clean from start to finish. He was also very helpful with the questions that I had at the end of the service.
Great Service!
David - Trabuco Canyon, CA
Jorge identified problem right away and repaired it under warranty. Very confident is his ability and asked for his card. Very personable!
Great Service!
Gary - Trabuco Canyon, CA
Jorge was great and listened to my concerns. He took the time to run the dryer for some time to make sure problem was resolved.
see below
Dot - Trabuco Canyon, CA
The service man was great! Our product, the dishwasher is not.
disappointed
Joy - Trabuco Canyon, CA
Because he thought it was fixed, he closed my claim and now it has to be reopened and another appointment had to be set up in order to get it fixed. It was not fixed and he said he was going to order a new freezer so that the ice maker could be fixed.
Very satisfied
K - Trabuco Canyon, CA
Very satisfied. Our service professional was congenial, kind, gracious and talented. Would use this organization again.
Excellent Service by Paradise Appliance's Jorge Almerco
Marcus - Trabuco Canyon, CA
Jorge Almerco is highly experienced and fixed the problem with our Whirlpool Refrigerator. He arrived on time, went right to work, evaluated the problem and made necessary repairs. Great job!
Freezer
Elaine - Trabuco Canyon, CA
R
James - Trabuco Canyon, CA
Abc cal
Bama
Michael - Trabuco Canyon, CA
Great service
Sherri - Trabuco Canyon, CA
Claudia
Claudia - Trabuco Canyon, CA
Competant professional service
Thomas - Trabuco Canyon, CA
Great Service!!!!
Aziz - Trabuco Canyon, CA
Sarkis M.
REFRIGERATOR KITCHENAID KBSN608ESS01 installed bin ckd ok q1q2 no no sing c19
Sarkis M.
FREEZER WHIRLPOOL WRT314TFDW00 q1q2 no no sing c19 unit ckd working normal freezer -2 refg 37
Jonathan H.
MICROWAVE IKEA IBMS1455DS00 prescreenin call i ordered wrong buttons last visit for different model possibly; ordrng 2 W11116990 (holder)s and 1 W10770413 (board)
Sarkis M.
MICROWAVE WHIRLPOOL KMHS120ESS3 auth#ktcbttcnl2 installed mag ckd working ok q1q2 no no sing c19
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 auth#wt76ao00al2 installed compressor ckd working ok q1q2 no no sing c19
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 auth#wt76ao00al2 orderd comptessor q1q2 no no sing c19; ordrng 1 W11209866 (compressor) and 1 W10913906 (coupler)
Jonathan H.
DISHWASHER WHIRLPOOL IUD8010DS2 q1q2 no no sig cvd19 protocol door wouldnt close had to remove the kickplate and fix issue with the door hinge hitting top of door cabinet realigned and tested no furtehr issues
Jonathan H.
MICROWAVE IKEA IBMS1455DS00 q1q2 no sig cvd19 protocol unit needs new board assm ordering parst; ordrng 1 W10770413 (board)
Sarkis M.
REFRIGERATOR JENN-AIR JFC2290REY00 q1q2 no no no sing c19 main water suplay
Jonathan H.
REFRIGERATOR KITCHENAID KBSD602ESS01 "liam from techline bad rotting smell comming from the unit looked liek it was from evap cust stated she just moved in and it smells horrible like a decaying i suggested to liam from whirlpool techline mayb its sulfur from the compressor lines sicne thats where it seems to be smelling from in evap section we did video chat and he infomrd me it looks normal and suggested since unit still funtioning we can inform cust to just use newspaper and baking soda to clear smell, if it persists to call cust care for furtehr options ref- 7728800351"
Victor B.
REFRIGERATOR KITCHENAID KBSN602ESS00 "missing the wedge air both sides if evap. fan assembly .; ordrng 1 2259464 (WEDGE-AIR DUCT,RIGHT) and 1 2259465 (WEDGE-AIR DUCT,LEFT)"
Jonathan H.
MICROWAVE KITCHENAID KOCE500ESS05 "arrived and put in microwave model and serial and its not a servicable unit they cant be serviced they can contact whirlpool and see furtehr options as far as oven i ran unit and touchpad now working looks like microwave touchpad may need to be replaced but no parst lookup for this model they dont service microwave parts, use autho for visit. kmcs1016gss1xv83100323"
Victor B.
REFRIGERATOR KITCHENAID KBSN602ESS00 "air flow to f.f. still not good, ordered foam for side of evap. Expires 11/21/2020; ordrng 2 2309283 (deflector for side on evap. fan.)s"
Sarkis M.
OVEN KITCHENAID KODE300ESS03 q1 no q2 no no sing c19 i was helper
Sarkis M.
DISHWASHER KITCHENAID KDPM354GPS0 "q1 no q2 no no sing c10 authorization # s22513 spoke with billing told me cover parts and labor; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Sarkis M.
REFRIGERATOR KITCHENAID KBSD608ESS01 q1 q2 no no sing c19 installed grill ckd ok
Victor B.
REFRIGERATOR KITCHENAID KBSN602ESS00 "replaced evap. motor now motor sound stronger. KQ6ZZQ6APL1, q1 no q2 no, i didn't get signature cause covid-19"
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS00 "q1-no,q2-no, nosign dueto covid 19, i Clean the air return due to it was clogeed of ice. called techline # 7728156672,n next time MT. will be involve; ordrng 1 2209066 (block) and 1 8201798 (block ,)"
Jorge A.
DISHWASHER WHIRLPOOL KUDS01FLSS6 "q1-no,q2-no, nosign dueto covid 19, iinstalled a link for the door not to stay loose all tested out ok.; used 1 8194001 (LINK) from stock"
Jorge A.
REFRIGERATOR WHIRLPOOL KBFC42FSS00 "#7728345249, called techline, q1-no,q2-no, no sign due to covid 19, need to order parts control board and both motor fan.; ordrng 1 W10181323 (motor) and 1 W10856615 (fan assy.) and 1 W10823814 (control)"
Jorge A.
MICROWAVE KITCHENAID KMBS104ESS02 "q1-no,q2-no, no sign due to covid 19, need to order part for bad user microwave; ordrng 1 W11197501 (user) and 1 W10891907 (contyrol user) and 1 W10891908 (control board) and 1 2man (2man) and 1 ovendolly (dolly)"
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS00 "q1-no,q2-no, no sign due to covid 19, i installed new sensor ,motor for proper cooling in refrigerator side."
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS01 "q1-no,q2-no, no sign due to covid 19, i indtalled 2 parts for proper funbction all tested out ok"
Jorge A.
REFRIGERATOR WHIRLPOOL KSSS42QMW00 "q1-no,q2-no, no sign due to covid 19, need to customer will think about it"
Jorge A.
RANGE KITCHENAID KSGG700ESS1 "q1-no,q2-no, no sign due to civid 19, i installed 2 parts for off display after this repair all tested out ok"
Jorge A.
REFRIGERATOR WHIRLPOOL KBFC42FSS00 "q1-no,q2-no, nosign duetocovid 19,iinstalledallthesepartsforproper functio all tested out good"
Jorge A.
RANGE KITCHENAID KSGG700ESS1 "q1-no,q2-no, no sign due to covid 19, i need to order 3 parts due to display is not working.; ordrng 1 W11029431 (pan control) and 1 W11034208 (control) and 1 WPW10603096 (electric)"
Jorge A.
OVEN WHIRLPOOL KODE500ESS03 "q1-no,q2-0no, no sign due to covid 19, i need to order p;arts 4 , for not heating. need 2 man RO TECH.; ordrng 1 W11179310 (control) and 1 W10801665 (control) and 1 W11086141 (user) and 1 WP4449751 (thermostate) and 1 2man (2 man-RO,) and 1 ovendolly"
Jorge A.
REFRIGERATOR KITCHENAID KBSN602ESS01 "q1-no, q2-no, no sign due to covid 19, i installed new led light for proper respomse all test"
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS01 "q1-no,q2-no, no sign due to covid 19 I made adjustment in flapper for better fucntion no air leak."
Jorge A.
REFRIGERATOR KITCHENAID KBSN602ESS00 "q1-no,q2-no, no sign due to covid 19, i installed board anmd bymetal for defrost correction all tested out ok"
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS01 "q1-no,q2-no, no sign due to covid 19, i installed new led bulb for proper respomse all tested out ok...KQ80ZQ8APL1"
Jorge A.
REFRIGERATOR KITCHENAID KBSN602ESS00 "q1-no,q2-no, no sign due to covid 19, need to order parts for defrost issue and blinking issue; ordrng 1 W11212356 (motor-evap) and 1 W10482187 (harns-wire) and 1 WPW10200659 (cntrl-elec)"
Jorge A.
MICROWAVE MAYTAG MMW7730DS01 "use authorization # mpvh2pvapl1, tomorrow i will call back to get double labor right now computer down, q1-no,q2-no, no sign due to covid 19, i installed all parts computer board for both microwave and oven all teste dout ok."
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS00 "q1-no,q2-no, no soign due to covid 19, i clean ice in return air for better function all tesed out ok"
Jorge A.
WASHER MAYTAG MVWB765FW0 "q1-no,q2-no,no sign due to covid 19, different issue frim before, the latch is bad , i installed new latch abnd all start working fine."
Jorge A.
REFRIGERATOR KITCHENAID KBSD602ESS0 "q1-no,q2-no. no sign due to covid 19, i nstalled back the skin and adjusted the handle."
Jonathan H.
REFRIGERATOR KITCHENAID KBSD602ESS01 unit needs new ice maker and valve replaced both and tested unit ice maker started rotating water disp worked fine . all else teste fine dump bin after tmmrw
Jonathan H.
REFRIGERATOR KITCHENAID KBSD602ESS01 unit needs ice maker and valve ordering parst setting up next week appt; ordrng 1 W11126009 (ice maker) and 1 WPW10159842 (valve smrt)
Jorge A.
MICROWAVE MAYTAG MMW7730DS01 "need to order part pre id.., need helper, RO, TECH. q1-no,q21-no, .; ordrng 1 WPW10532438 (cntrl-elec) and 1 WPW10412514 (cntrl-elec) and 1 W10802751 (cntrl-elec) and 2 W11356970 (harness switch)s and 1 ovendolly (dolly) and 1 2mam (2 man RO.)"