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for Trabuco Canyon, CA
Donald - Trabuco Canyon, CA
It took two trips to get it done. That being said, the crew represented both Whirlpool and Paradise very well
John - Trabuco Canyon, CA
Valerie - Trabuco Canyon, CA
Jorge was timely, efficient and solve our refrigerator problem. He is the best!!!
Fardad - Trabuco Canyon, CA
Sarah - Trabuco Canyon, CA
Great service, he was very polite
Rohan - Trabuco Canyon, CA
Not good. Fridge still doesn’t work properly
Barry - Trabuco Canyon, CA
Jorge arrived on time to provide the service. Since the problem is intermittent, he was no able to find anything to fix.
Jan - Trabuco Canyon, CA
Customer service seems to be a lost art. Sarkis is an exception. He was not rushed. He listened. He asked questions. He explained what he was doing. He was thorough and had great suggestions.
Jorge was kind and professional
Terri - Trabuco Canyon, CA
Kathryn - Trabuco Canyon, CA
Jorge from Paradise Appliance arrived within the promise timeframe on the day of my service. He was courteous and did his best to keep The work area clean from start to finish. He was also very helpful with the questions that I had at the end of the service.
David - Trabuco Canyon, CA
Jorge identified problem right away and repaired it under warranty. Very confident is his ability and asked for his card. Very personable!
Gary - Trabuco Canyon, CA
Jorge was great and listened to my concerns. He took the time to run the dryer for some time to make sure problem was resolved.
Dot - Trabuco Canyon, CA
The service man was great! Our product, the dishwasher is not.
Joy - Trabuco Canyon, CA
Because he thought it was fixed, he closed my claim and now it has to be reopened and another appointment had to be set up in order to get it fixed. It was not fixed and he said he was going to order a new freezer so that the ice maker could be fixed.
K - Trabuco Canyon, CA
Very satisfied. Our service professional was congenial, kind, gracious and talented. Would use this organization again.
Excellent Service by Paradise Appliance's Jorge Almerco
Marcus - Trabuco Canyon, CA
Jorge Almerco is highly experienced and fixed the problem with our Whirlpool Refrigerator. He arrived on time, went right to work, evaluated the problem and made necessary repairs. Great job!
Elaine - Trabuco Canyon, CA
James - Trabuco Canyon, CA
Michael - Trabuco Canyon, CA
Sherri - Trabuco Canyon, CA
Claudia - Trabuco Canyon, CA
Competant professional service
Thomas - Trabuco Canyon, CA
Aziz - Trabuco Canyon, CA
REFRIGERATOR KITCHENAID KBSN602ESS00 "q1-no,q2-no, no sign due to covid 19, i installed board anmd bymetal for defrost correction all tested out ok"
REFRIGERATOR KITCHENAID KBSD608ESS01 "q1-no,q2-no, no sign due to covid 19, i installed new led bulb for proper respomse all tested out ok...KQ80ZQ8APL1"
REFRIGERATOR KITCHENAID KBSN602ESS00 "q1-no,q2-no, no sign due to covid 19, need to order parts for defrost issue and blinking issue; ordrng 1 W11212356 (motor-evap) and 1 W10482187 (harns-wire) and 1 WPW10200659 (cntrl-elec)"
MICROWAVE MAYTAG MMW7730DS01 "use authorization # mpvh2pvapl1, tomorrow i will call back to get double labor right now computer down, q1-no,q2-no, no sign due to covid 19, i installed all parts computer board for both microwave and oven all teste dout ok."
REFRIGERATOR KITCHENAID KBSD608ESS00 "q1-no,q2-no, no soign due to covid 19, i clean ice in return air for better function all tesed out ok"
WASHER MAYTAG MVWB765FW0 "q1-no,q2-no,no sign due to covid 19, different issue frim before, the latch is bad , i installed new latch abnd all start working fine."
REFRIGERATOR KITCHENAID KBSD602ESS0 "q1-no,q2-no. no sign due to covid 19, i nstalled back the skin and adjusted the handle."
REFRIGERATOR KITCHENAID KBSD602ESS01 unit needs new ice maker and valve replaced both and tested unit ice maker started rotating water disp worked fine . all else teste fine dump bin after tmmrw
REFRIGERATOR KITCHENAID KBSD602ESS01 unit needs ice maker and valve ordering parst setting up next week appt; ordrng 1 W11126009 (ice maker) and 1 WPW10159842 (valve smrt)
MICROWAVE MAYTAG MMW7730DS01 "need to order part pre id.., need helper, RO, TECH. q1-no,q21-no, .; ordrng 1 WPW10532438 (cntrl-elec) and 1 WPW10412514 (cntrl-elec) and 1 W10802751 (cntrl-elec) and 2 W11356970 (harness switch)s and 1 ovendolly (dolly) and 1 2mam (2 man RO.)"
OVEN WHIRLPOOL KODE500ESS04 "q1-no,q2-no, no sign due to covid 19, found lower oven door all dented, need new door but cusdtomer want another oven no repair. customer just got it installed 2 days ago."
WASHER MAYTAG MVWB765FW0 "q1-no,q2-no, no sign due to covid 19, i installed main board/console for proper function, error code mis communicatio."
REFRIGERATOR KITCHENAID KBSD602ESS01 "Due to no water coming in, i installed new water valve for proper function, q1-n0,q2-no, no sign due to covid 19"
REFRIGERATOR KITCHENAID KBSD602ESS01 "Due to no watercoming, I order new parts for proper op. due to no sign, covid 19, q1-no, q2-no, q3-no,; ordrng 1 WPW10200659 (cntrl-elec) and 1 W11243758 (valve)"
OVEN KITCHENAID KODE500ESS01 "Due to error code f2, e1 , i replaced control UI anbd tested out all ok"
WASHER MAYTAG MHW5500FW0 "Due to not dsraining, i installed new pump for better correction all tesred ok. Iwould appreciate if have 5 STAR IN MY SURVEY. thanks"
REFRIGERATOR JENN-AIR JS48PPDUDE01 uper grill clip broken orderd grill; ordrng 1 W11251581 (GRILL)
REFRIGERATOR KITCHENAID KFIS25XVMS9 "7727420579, due to no working , i installed new board for proper function"
OVEN KITCHENAID KODE500ESS01 "Due to not heating in top of the oven getting error code, Found MAIN BOARD AND ui front panel/ heat probe in order to fix thie OVEN."
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "#7727376252, dUE TO not cooling in fresh food side, i installed new sensor in freezer side and new wires from 3 way valve. will cool down down in 24 hr.."
REFRIGERATOR KITCHENAID KBSN608ESS01 "#7727353738, called techline, Due to no light , i installed new led light for proper function all tested out ok now."
REFRIGERATOR KITCHENAID KFIS25XVMS9 "Due to sometimes power off/on, order main board for proper function, collected money , He call last week for service, i collected old service charge.; ordrng 1 WPW10312695 (electronic control)"
REFRIGERATOR KITCHENAID KBSD608ESS01 installed bin cks ok
HOOD WHIRLPOOL KXW8748YSS0 light not working removed light housing assy and found connector dislocated reattached connector and light working ok
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Due to not cooling, I made ran test operation and installed new cover for proper function"
REFRIGERATOR KITCHENAID KRSC503ESS01 "I installed new door for proper operation , old door it was broken wires ,
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Due to intermittrent dispensing water, i installed all these parts, water valve, housing, ui display, control board for no more intermittent water coming out from dispenser and all tested out ok"
REFRIGERATOR KITCHENAID KBSN608ESS01 Due to no lights in freezer side i installed lights and board for proper function all tested out ok.
REFRIGERATOR KITCHENAID KBSD608ESS01 need new bin not seting properly; ordrng 1 W11348580 (seal) and 1 WPW10323037 (bin-cntlvr) and 1 W11348580 (bin)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Due to intermittent on/off dispensing water, i order all these parts. need to come around 9.30 am after; ordrng 1 WPW10394053 (housing) and 1 W11293378 (cntrl-elec) and 1 WPW10341320 (valve-inlt) and 1 W11239666 (cntrl-elec)"
REFRIGERATOR KITCHENAID KBSD608ESS00 refrigerator led lights not working installed 1 in freezer 1 inrefg led module ckd working ok; used 2 w10908166 (module) from stock
DISHWASHER JENN-AIR JDB9000CWS3 .s22916 - whirlpool corporation installed r and l track ckd working ok
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "dUE TO no cooling, i installed new cover , main baord, and panel for proper fucntion. all tested out ok, defrostaed some ice."
REFRIGERATOR WHIRLPOOL WRS588FIHB ice maker making a load noise installed i.m ckd working ok; used 1 W10873791 (ice maker) from stock
REFRIGERATOR KITCHENAID KSSC48FTS04 "Due to not cooling , I installed all these parts in order to work fine allow 24 hr to cooling down..1992123282. need receipt send to customer.. firstname.lastname@example.org"
REFRIGERATOR WHIRLPOOL WRS973CIHZ00 "due to dent in right side door, need order new one.; ordrng 1 LW10637804 (dor-fip) and 1 WPW10511972 (nameplate)"
DISHWASHER WHIRLPOOL KDTM704ESS3 "Due to rack is not coming off easy, i made adjutmenr in the rails for proper function all tested out ok"
DISHWASHER JENN-AIR JDB9000CWS3 authorization # s22916 order tracks; ordrng 1 W11259785 (TRACK) and 1 W11259786 (track)
DRYER WHIRLPOOL WED8500DC3 "Due to not fdryen, i cleaned the motor wheel due to noisy also clean inside a lot of lint and adviced customer to clean the ventilation from the dryer to outside the home."
MICROWAVE WHIRLPOOL UMC5225DS0 u it needs latch and oor switch assembly but this unit dosnt have serviceable parst they need to replace unit so calling whirlpool trade partner regarding this info. they gave consession for us going out there for diag - uof9o00al2