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for Seal Beach, CA
Donald - Seal Beach, CA
Chris was knowledgeable, courteous and efficient; good job!
Sharon - Seal Beach, CA
Technician was on top of everything
Stanley - Seal Beach, CA
Very pleased with the technician
Philip - Seal Beach, CA
The technician, Chris, was properly attired, mask, gloves, booties and all, completed the repair quickly and neatly, in a very short time.
overall - very impressive
Joan - Seal Beach, CA
Prompt, very professional, clean and honest.
He did a great job
Nathan - Seal Beach, CA
Beverly - Seal Beach, CA
Jonathan was very professional and recommended a water filter and that was the fix.
Failed to resolve
John - Seal Beach, CA
Guys worked hard and dug into the washer and found a plastic piece the may have clogged the spin cycle/drain process. Did not replace the old pump, closed the washer and asked me to make a test run ASAP. Did so and found problem still existed. Never asked me about replacing pump, yes for no. Closed up with old pump in place, and test rum failed, the washer did not drain. Need them back!
Failed to find source of problem
John - Seal Beach, CA
Problem continues as problem source not yet identified
Kent - Seal Beach, CA
Debbie - Seal Beach, CA
It was excellent thank you
Elizabeth - Seal Beach, CA
Came on time. Had trouble activating my extended warranty. He made an effort and got the problem resolved.
Timely and efficient service.
Tonianne - Seal Beach, CA
Very good customer service in setting up appointment and follow up on apt time and call from tech when he was on his way over.
Julie - Seal Beach, CA
I’m very happy with the job that was done
Kenneth - Seal Beach, CA
Chris did an excellent timely job, diagnosing and replacing the sensor in our Kitchen Aide refrigerator, we are very pleased with the service.
Kathy - Seal Beach, CA
This is the third time we've had Chris from Paradise Appliance service our JennAir appliances. All under warrantee. Prompt, professional, and knowledgeable. We highly recommend Chris from Paradise Appliance.
Michelle - Seal Beach, CA
Larry was very professional and friendly. Great communication. Thanks!
Great service all the way around
Lorraine - Seal Beach, CA
Very happy with the service provided. Quick to respond, constantly staying in touch giving updates was very impressive.
Philip - Seal Beach, CA
Great and timely service.
James - Seal Beach, CA
It was terrific. On time and very informative.
Terry - Seal Beach, CA
Great guy.knows his stuff.
Clair - Seal Beach, CA
Enjoying my appliances now!
Beatriz - Seal Beach, CA
I was very unhappy that my new appliances weren't working properly. Fortunately, they were still under warranty. I called Jenn-Air who arranged repair by Paradise Appliance Service. Ramon, the technician assigned, was very prompt, courteous, knowledgeable, and understanding. He fixed all that needed to be fixed and they've been working flawlessly ever since. I highly recommend Paradise Appliance and Ramon.
Great service!! Quick and personable!
Courtney - Seal Beach, CA
Quick, clean and very kind!
Jessica - Seal Beach, CA
Very personable, polite and knowledgeable.
Philip - Seal Beach, CA
Professional and fast service!
Joseph - Seal Beach, CA
Technician worked well with husband in finding & resolving issue (pocket knife left in pocket) caused issues with washing machine.
Shirley - Seal Beach, CA
Professional, knowledgeable, pleasant, well dressed.
WASHER MAYTAG MHW5630HW0 Q1: noQ2: no no signature due to covid-19i replaced torn bellow with a new one and tested for leaks and found none. all is complete
DISHWASHER WHIRLPOOL KDTE334GPS0 Q1: noQ2: no no signature due to covid-19i corrected hinge on door that was installed wrong and now door is able to close proproly and i also corrected instalation issues by leveling unit
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Q1: noQ2: no no signature due to covid-19i added felt to the bottom of the foot with missing rubber. and also leveled unit due to poor instalation
REFRIGERATOR KITCHENAID KRFC704FPS03 "found cust has too much food in ff section causing poor air circulation & uneven temp on shelves, advised cust to clear air vent to allow better air flow, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR KITCHENAID KRSF505ESS00 found broken wires at bottom freezer door causing isuue with ice maker needs door replaced auth#KSKW300XPL2; ordrng 1 LW10755680 (dor-fip) and 1 2man (2 man)
REFRIGERATOR KITCHENAID KBSN602EPA01 "Q1: noQ2: no no signature due to covid-19unit has no freon running thorugh system. coil is clear annd compressor is running hot and the condensor is cool to the toutch; ordrng 1 WPW10427992 (evaporator) and 1 W10841139 (compressor) and 1 WPW10143759 (dryer) and 1 W10591457 (condenser) and 1 sealedsystem and 1 W10913906 (coupler), used 1 W10913906 (COUPLER) from stock"
LAUNDRY CENTER WHIRLPOOL WFW9600TW00 broken hinge-replaced test good.
REFRIGERATOR KITCHENAID KRFC704FSS02 it was wrong board the board i oedered the descripcion come as panel-UI per debbie to order it she'll check if is a board or not; ordrng 1 W11450890 (board)
REFRIGERATOR BI KITCHENAID KBSD618ESS01 q1no-q2no--no sign covid-19--s/r#7728799965--returned iced.. removed freezer evap cover and removed ice from right side of evap and return. repositioned foam right side of evap. unit working ok
REFRIGERATOR KITCHENAID KRSF505ESS00 KS9GE00XL2 NEEDS NEW DOOR AND NEW BIMETAL ASWELL; ordrng 1 LW10755680 (dor-fip) and 1 W11449066 (HARNESS) and 1 W10822640 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Q1: noQ2: no no signature due to covid-19i replaced door with wireharness issue and new door doesnt dispense by itsself
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "found compressor not running & over heating, sealed system issue, needs parts replaced not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10317012 (evaporator)"
REFRIGERATOR KITCHENAID KRFC704FSS01 "compresor was working and was hot but not cooling at all, ordered compressor ff.. evap. and condensor.; ordrng 1 W11442050 (condensor) and 1 W11393142 (compressor) and 1 W11291123 (f.f. evap.) and 1 w10913906 (access valve)"
DISHWASHER WHIRLPOOL WDT750SAHW0 Q1: noQ2: no no signature due to covid-19i replaced the sump assembly and tested new motor and all is working proporly and now unit can circulate water
REFRIGERATOR WHIRLPOOL WRT318FZDW06 unit has restriction on evap coil so its not getting full frost pattern and only top coil.ordering lock ring kit for sealed system repair; ordrng 1 w1140426 (compressor) and 1 w11407409 (evap) and 1 lockringkit (lock ring kit) and 1 sealedsystemtech and 1 W11024683 (cover-evap)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 i replaced defuser due to noise and now unit is quietQ1: noQ2: no no signature due to covid-19
DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1: noQ2: no no signature due to covid-19i replaced a main cntrl and tested and now unit is able to cycle water proproly. unit is complete
WASHER MAYTAG MVWB835DW4 "no water coming into unit causing long fill error, replaced bad water valve ran test in diagnostics, working ok.; used 1 W11165546 (WATER VALVE) from stock"
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "fridge had full charge, and there was a ball if ice at biggening of evap. only-replaced compressor test good.,q1 no q2 no, i didn't get signature cause covid-19"
DRYER WHIRLPOOL WGD9200SQ0 Q1: noQ2: no no signature due to covid-19i replaced a thermal fuse aand screen and now unit is compplete; used 1 WP3392519 (FUSE) from stock
WASHER WHIRLPOOL WFW5090GW "re-set breaker washer start working., q1 no q2 no, i didn't get signature cause covid-19"
VENT HOOD KITCHENAID KVIB606DSS3 Q1: noQ2: no no signature due to covid-19i found one of the connectors to be loose and so i reinstalled it and tied down with zipties and now all is complete
WASHER MAYTAG MHW6630HC0 "replaced dispener box & hose, tested working ok no leaks. not signed due to COVID-19 protocol. Q1: No, Q2: No authorization # mrknn00apl1"
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Q1: noQ2: no no signature due to covid-19i found wires broken at the bottom harness need to replace door; ordrng 1 LW10913113 (dor-fip)
OVEN WHIRLPOOL WOC54EC0AS04 "replaced interlock door switches for intermitten no heat issue, ran test working & heating ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
WASHER WHIRLPOOL WFW75HEFW0 "replaced faulty main cntrl board not allowing unit to get to high speed spin, ran test in diagnostics working ok. auth#wrjvs00xl2 not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR KITCHENAID KRSC503ESS01 Q1: noQ2: no no signature due to covid-19 i switched out the rusty and leaky door with a new one and tested after and now unit seals and is in good condition
REFRIGERATOR WHIRLPOOL WRS571CIDM02 q1 no q2 no no sing WR2TL00DP1 auth#wribmrial2 installed frezeer door ckd working ok
DRYER WHIRLPOOL WGD49STBW2 Q1: noQ2: no no signature due to covid-19i replaced the ignightor and now unit is heating.truckstock part was broken so i had to order one; used 1 279311 (IGNITOR) from stock
REFRIGERATOR WHIRLPOOL WRT318FZDW05 ball of ice at topof evap. only-ordered compressor and evap.; ordrng 1 W10919804 (duck air) and 1 W11407409 (evap.) and 1 W11209866 (compressor.) and 1 w10913906 (access valve)
DRYER WHIRLPOOL WGD4950HW0 "removed dry sticky debris from drum & baffles causing stain issue, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
WASHER WHIRLPOOL MVWB835DW3 q1no-q2no--no sign covid-19--f6-e3--- not powering up---only goes in test cycle and shows code. wont exit test mode unless unplugged-has bad main control/userinterface
REFRIGERATOR KITCHENAID KRFC604FSS00 i replaced the evap cover and also the main cntrl and cleaned out evap from ice and installed sensor on propor position on coil. now unit hsould cool w no issue
REFRIGERATOR KITCHENAID KBSN608EPA01 "helper for tech VB not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR KITCHENAID KBSN608EPA01 "kr4bs00nl2; replaced noisy compressor, start cooling., q1 no q2 no, i didn't get signature cause covid-19"
DISHWASHER WHIRLPOOL WDT750SAHW0 Q1: noQ2: no no signature due to covid-19i need new wash motor quoting 395.35; ordrng 1 W11087376 (pump&motor)
WASHER WHIRLPOOL WFW86HEBW0 Q1: noQ2: no no signature due to covid-19unit needs new board and pump; ordrng 1 WPW10391443 (pump-water) and 1 WPW10573393 (cntrl-elec)
WASHER WHIRLPOOL WFW75HEFW0 "found unit not getting into high speed spin, causing wet clothes at cycle end, needs acu replaced per service pointer. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11201274 (cntrl-elec) and 1 helper (1 helper)"
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "i showed to male about the bottle that was infront of vent that were ice up for that reason, also dispencer was lock i unlock it and showed to male also. q1 no q2 no, i didn't get signature cause coid-19"
REFRIGERATOR KITCHENAID KRFC704FSS02 "door that customer have has the wrong connector to ice maker, customer needs to get the right door with the right ice maker connector. q1 no q2 no.; schdld next appmnt for 8/21 FRI !"