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for Seal Beach, CA
Kenneth - Seal Beach, CA
Chris did an excellent timely job, diagnosing and replacing the sensor in our Kitchen Aide refrigerator, we are very pleased with the service.
Kathy - Seal Beach, CA
This is the third time we've had Chris from Paradise Appliance service our JennAir appliances. All under warrantee. Prompt, professional, and knowledgeable. We highly recommend Chris from Paradise Appliance.
Michelle - Seal Beach, CA
Larry was very professional and friendly. Great communication. Thanks!
Great service all the way around
Lorraine - Seal Beach, CA
Very happy with the service provided. Quick to respond, constantly staying in touch giving updates was very impressive.
Philip - Seal Beach, CA
Great and timely service.
James - Seal Beach, CA
It was terrific. On time and very informative.
Terry - Seal Beach, CA
Great guy.knows his stuff.
Clair - Seal Beach, CA
Enjoying my appliances now!
Beatriz - Seal Beach, CA
I was very unhappy that my new appliances weren't working properly. Fortunately, they were still under warranty. I called Jenn-Air who arranged repair by Paradise Appliance Service. Ramon, the technician assigned, was very prompt, courteous, knowledgeable, and understanding. He fixed all that needed to be fixed and they've been working flawlessly ever since. I highly recommend Paradise Appliance and Ramon.
Great service!! Quick and personable!
Courtney - Seal Beach, CA
Quick, clean and very kind!
Jessica - Seal Beach, CA
Very personable, polite and knowledgeable.
Philip - Seal Beach, CA
Professional and fast service!
Joseph - Seal Beach, CA
Technician worked well with husband in finding & resolving issue (pocket knife left in pocket) caused issues with washing machine.
Shirley - Seal Beach, CA
Professional, knowledgeable, pleasant, well dressed.
Melissa - Seal Beach, CA
Renee - Seal Beach, CA
This was our 4th visit for the same freezer issue. Ramon confirmed what we surmised... the frig was not fixable and had to be replaced by manufacturer.
fast and great service!
Golden - Seal Beach, CA
Victor was knowledgeable and customer service was great!
Mike - Seal Beach, CA
Steven - Seal Beach, CA
Julio - Seal Beach, CA
First time sowed on time second time delay and appointment changed
Very good service
Suzanne - Seal Beach, CA
Scott - Seal Beach, CA
Andrew - Seal Beach, CA
Very fine and excellent service tech,he did the work very well. Satisfied customer. Thank you!
Terrible customer service
Michael - Seal Beach, CA
Great service. Very knowledgeable
Glenda - Seal Beach, CA
Very pleasant and efficient
Suzanne - Seal Beach, CA
Sonia - Seal Beach, CA
Chris was very professional. Our first contact by phone he assessed the problem, and ordered the correct part. The day he came he arrived right on time, was professional, and repaired my Whirlpool microwave (computer board). We are completely satisfied. I can't rate the cost because the repair was under warranty.
Fixed, but took too much time and communication poor
Travis - Seal Beach, CA
I had a warranty service on a refrigerator, and the initial scheduling was OK, but the tech needed to order parts, which took a week to arrive, and there was no communication as to status until the day before to re-schedule the fix.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 everything frozen in f.f. control not responding to put on test ordered thermistor and control.; ordrng 1 W11108173 (thermstor) and 1 W11353813 (control box)
REFRIGERATOR KITCHENAID KRSF505ESS01 found the drain was clogged and also the sensor was cracked.. so i cleared clogg and replaced sensor with new TS; used 1 W10316760 (THERMISTOR) from stock
WASHER WHIRLPOOL WTW8500DC2 unit had some peice of metal stuck inside it casuing pump to freeze
VENT HOOD JENN-AIR JXW8536HS0 replaced the main board and a transformer too
MICROWAVE JENN-AIR JMV9196CS3 replacced board and lightbuld. board was replacced due to the light relay staying closed casuing light to constantly be on
WALL OVEN WHIRLPOOL WOS51EC0HB01 "replaced broken outter door glass, tested working ok."
DISHWASHER WHIRLPOOL MDB6701AWQ1 unable to find replacement part. due to it being NLA i advised assurant.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 1 of the coupling at evap leaks-replaced coupling test good
OVEN WHIRLPOOL WOS72EC0HV00 cx not feeling safe with oven turning off and on in middle of the nitght contacted saftey spoke with steve going to contact cx and offer resolution 7727011662
DISHWASHER KITCHENAID KDTM404ESS3 cx needs main control; ordrng 1 W11114745 (console) and 1 W11305305 (cntrl-elec) and 1 W10878507 (inlet tubing)
REFRIGERATOR JENN-AIR JS48PPDUDE01 REPLACED BRACKET
WASHER WHIRLPOOL WFC7500VW2 replaced it with a new pump due now it drains
REFRIGERATOR KITCHENAID KBFS20EVWH10 "replaced torn door gasket & pivit block, cust want door to close easy, explained that seal has to reform to make good seal to fridge. all temps & unit working ok."
DISHWASHER IKEA IUD8500BX1 replaced main control and user interface. ran through test cycle for correct operation.
REFRIGERATOR BI KITCHENAID KBSD618ESS01 cx had ice build up on freezer caused by gap door formed gap formed gap and testedworking good
FREEZER WHIRLPOOL WRT518SZFM00 REPLACED DOOR AND ADJUSTED HINGES SO NOW DOOR SEALS PROPORLY
REFRIGERATOR JENN-AIR JS48PPDUDE01 helped ramone on call
REFRIGERATOR JENN-AIR JS48PPDUDE01 "14:03 to 14:12, cx had loose hinge took door off and and moved hinge also direct ship bracket to cx; ordrng 1 DSW10775707 (bracket)"
RANGE-OVEN JENN-AIR JDRP436HL00 range frame was loose screws on knobs not tighten all the way secuerly tighten and frame is secure
REFRIGERATOR WHIRLPOOL WRT318FZDW02 compressor stuck pulling 12A replaced test good.
DISHWASHER IKEA IUD8500BX1 user interface not lighting up.. has 120volts to main control-----s-code part; ordrng 1 W11105144 (panel-cntl) and 1 W10866118 (cntrl-elec)
WASHER MAYTAG MHW3505FW0 just needs to replace watervalve
WASHER MAYTAG MHW3505FW0 Training completed
REFRIGERATOR WHIRLPOOL WRT318FZDW02 compressor stuck pulling 12A-ordered; ordrng 1 W11092625 (compressor) and 1 W10913906 (coupler)
REFRIGERATOR KITCHENAID KRFC704FPS03 cx was concerned about the ice shoute building up with crumbs of ice.. i advised that can happen from time to time. its a design issue with having the icebox in the door
WASHER MAYTAG MHW3505FW0 scode part. W11201283needs new main cntrl due to intermittant oporation issues and unit not giving any error codes..quoted : 414.10 collecting 109.95 ; ordrng 1 W11201283 (cntrl-elec) and 1 WPW10435242 (valve)
DISHWASHER KITCHENAID KDTM404ESS3 defective lower arm-replaced.
MICROWAVE KITCHENAID KEMC308KSS03 cx needs both fans cx does not wish to proceede at this time
OVEN IKEA IBS550DS01 replaced burnt up latch motor and cleared codes and now unit should clean with no problems
DISHWASHER KITCHENAID KDTM404ESS3 1 of the arm spray not moving ordered; ordrng 1 W10860176 (arm-spray)
DISHWASHER KITCHENAID KDTM354DSS5 unit was not leveled. it was tilted forward so water wanted to come out the front.. i leveled unit so no the units front is slightly higher that the rear
WASHER WHIRLPOOL LSE7806ACE unitspart are NLA ( 206505 ) unable to continue with repair
DISHWASHER KITCHENAID KDTE334GPS0 cx door was in wrong slot of hinge took door off and put back on correctly
LAUNDRY CENTER WHIRLPOOL WFW9150WW00 replaced motor control board
DISHWASHER MAYTAG MDB8959SFZ4 "spW11296667 ,S-Code “S22916, repalced both top rail tracks., hose that connect to unit water valve drips i showed to male and info that he needs to repalce that hose i left the water off."
RANGE JENN-AIR JIS1450DS1 i replaced panel that jennair sent cx and pried hinges out to give more leverage to close tighter towards the top of door.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 cx had hard time proproly installing filter so filter would leak
WASHER WHIRLPOOL WFW92HEFW0 cleared clogg out of drain ( socks and paddings ) now unit is able to drain propory
FREEZER WHIRLPOOL WRF535SWHZ01 cx had gap in top gasket of freezer formed gap and tested working good
LAUNDRY CENTER WHIRLPOOL WFW9150WW00 quoted cx 507.58 for repairs and cx denied due to cost effectiveness