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Local Reviews
for Santa Monica, CA
Powered by Fluid LOCALGreat Service
C. Hanna - Santa Monica, CA
Ray came out to give a second opinion about our refrigerator that was leaking water and not producing ice. The first representative that came out "couldn't find the problem" even though we explained the issue. The minute Ray arrived, he was professional and was able to assess the issue and find a solution with our Whirlpool refrigerator right awy. We appreciated Ray's knowledge and that he followed health guidelines due to Covid-19.
Edi is fantastic
Margot - Santa Monica, CA
Great service
Laurie - Santa Monica, CA
Good work + considerate of Covid protocols
Great Technician
Debra - Santa Monica, CA
The technician was a pleasure to have in our home. He was polite, professional, knowledgable, and had a wonderful sense of humor.
Great Service
Hayley - Santa Monica, CA
Very professional and knowledgeable. However, am still having issues and getting error messages.
Great
Harriett - Santa Monica, CA
He good. Thank you.
Ray is great
Tanya - Santa Monica, CA
Ray has come to service my Kitchenaid refrigerator a number of times and each time has been considerate, informative, and friendly. Give this man a raise!
Great
Maya - Santa Monica, CA
Edi C did a great analytical assessment and was very kind and useful. Thank you for sending hime our way
Very friendly and efficient workers
Paul - Santa Monica, CA
Showed on time and got the repair done
Totally Professional!
Gil - Santa Monica, CA
Mr. Juarez was totally professional...and I should know because I spent the last 30 years of my working life being a plumber. Most of that time I was either doing plumbing repairs or coordinating plumbing repairs done by other plumbers. So I can assure you, I know quality work when I see it. First off he is very neat and clean. Second, he is respectful. He's also very knowledgeable about the appliance he repaired for us and probably many others as well. He also came prepared. He had all the parts he needed. And his only return to his truck was not for a long duration. I was so impressed, I asked him if he did any side work and he was very clear that he does not. Furthermore, I questioned him about the quality of different brands of appliances and he was totally loyal to Whirlpool. He said that the price, availability of parts, and overall durability are top notch. He also gave me some sage advice about how to properly maintain our oven. In summation, I will just quote the following statement: "Whatever you pay him, it ain't enough!" PS: I hope he gets to see this review!
Great!
Kara - Santa Monica, CA
He was great! Helpful and quick, fixed the problem
Good service
Brooke - Santa Monica, CA
Edi was amazing! Great guy, great service!
Adam - Santa Monica, CA
Great repair man
Christine - Santa Monica, CA
Raymond was terrific. Unfortunately, my machine was not fixable but he was very efficient following up with what we do next.
Great service.
Pat - Santa Monica, CA
Polite, efficient technician.
Great and honest
Hope - Santa Monica, CA
Excellent service!
Leslie - Santa Monica, CA
Paradise is Excellent
Michael - Santa Monica, CA
Edi was efficient and on time and provided excellent suggestions and guidance in solving our dishwasher problem
Good Job done
Louise - Santa Monica, CA
Good job fone
Good service
Vera - Santa Monica, CA
Ok service
Excellent service
Ed - Santa Monica, CA
Edi communicated his time of arrival. He was neat and clean, assessed the situation and repaired the washer and dryer as needed.
Great
Seth - Santa Monica, CA
Great service
Geenen - Santa Monica, CA
He was 5 star
Great Service!
Patricia - Santa Monica, CA
Ray was polite and knew what he was doing. Would recommend and use Paradise Appliance Service again!
Very nice guy :
Linda - Santa Monica, CA
Excellent
Daniel - Santa Monica, CA
Great service
Michele - Santa Monica, CA
Great service and kindly treatment of elders
Holly - Santa Monica, CA
Raymond is a friendly, helpful and knowledgeable service person. My husband and I were very impressed by him. He really helped us with our problem and was a pleasure to have in our home. Thank you Raymond.
Raymond J.
DISHWASHER WHIRLPOOL MDB4949SHZ0 tech replaced sump and doing the same thing not washing will ord controlq1-no q2-nono sign due to cv 19; ordrng 1 W11225084 (cntrl-elec) and 1 W11395600 (console) and 1 W11084121 (sensor) and 1 WPW10195039 (float switch)
Pablo V.
DRYER WHIRLPOOL MHW5500FW run test found dryer vent clooged instruc customer to have them clean for better result request completed Q1no Q2no no sign covid 19
Pablo V.
LAUNDRY CENTER WHIRLPOOL WET4024HW0 run a test found error code from over load and unbalance load advice csutomer how to load washer reun test ok request completed Q1no Q2no no sign covid 19
Francisco J.
REFRIGERATOR WHIRLPOOL KSSS42QMX00 need to order second man the valve is in the back ; schdld next appmnt for 8/11 TUE !
Raymond J.
WASHER WHIRLPOOL WFW88HEAW0 "replaced faughty main control, all test good q1-no q2-no no sign due to cv 19"
Edi C.
DRYER MAYTAG MGD8630HC1 "Customer complaint taking too long to dry : checked temps run diagnose test instruc customer of how sensor works need multiple items in order to work correctly , for calibration all components ok to manufactory specifics.q1nq2n no signature per covid19"
Raymond J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "tech found moisture on center mullion and on fzr door seal, tech preformed chks and still could not feel and heat from mullion.q1-no q2-nonosign due to cv 19 refer 7728448069"
Pablo V.
DISHWASHER WHIRLPOOL KDTE334GPS0 replace panel run test ok request completed Q1no Q2no no sign covid 19
Raymond J.
MICROWAVE IKEA IMH205FS-0 helper complete
Francisco J.
MICROWAVE IKEA IMH205FS-0 replaced the capacitor and the filter for this call completedtested it out and its working properlyq1.noq2.nono signature due to covid19
Raymond J.
RANGE WHIRLPOOL WEG515S0FS0 "chk oven all test no issues,q1-no q2- nono sign cv 19"
Edi C.
MICROWAVE KITCHENAID KOCE500ESS09 Customer compalint light not working : replaced lighst and control board run diagnose test all componets ok to manufactory specific. q1nq2n no signaturep per covid19
Francisco J.
MICROWAVE KITCHENAID KOCE500ESS09 helped ec q1.noq2.nono signature due to covid19
Francisco J.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 advised cx to turn off and turn back on noticed that there is frost in the front ..cx will keep me updated q1.noq2.nono signature due to covid19
Francisco J.
REFRIGERATOR WHIRLPOOL KSSS42QMX00 need to order parts for this repair .q1.noq2.nono signature due to covid19; ordrng 1 W10823377 (ice kit) and 1 W10856124 (arm) and 1 WP2206670B (grill) and 1 WP2188786 (valve) and 1 WP2221296 (air baffle)
Francisco J.
MICROWAVE IKEA IMH205FS-0 need to order parts for this repair .; ordrng 1 8206562 (capacitor) and 1 WPW10531156 (filter) and 1 2ndman (2ndman)
Edi C.
WASHER MAYTAG MHW8630HW1 Customer complaint leaking : found bad dispencer leaking ordering part for custom out of stock q1nq2n no siganture per covid 19; ordrng 1 W11465557 (dispencer)
Edi C.
WASHER MAYTAG MHW3505FW1 "MREMQ00WL1 customer complaint not working : found bad control and touch panel , panel smoking cutomer declined repair already on the phone with whirpool to discuss problem. q1nq2n o siganture per covid19"
Pablo V.
WASHER MAYTAG MHW8200FW0 replace panel and control board run test ok request completed Q1no Q2 no no sign covid 19 auth # MRFI100XPL2
Francisco J.
COOKTOP WHIRLPOOL KFGU766VSS04 assisted ec completed the call unit is working now
Edi C.
COOKTOP WHIRLPOOL KFGU766VSS04 Customer complaint not working : found bad trasnformer replaced part for customer run diagnose test all components ok to manufctory specifics. q1nq2n no signature per covid19.
Edi C.
COOKTOP WHIRLPOOL KFGU766VSS04 Customer complaint not working : found bad trasnformer replaced part for customer run diagnose test all components ok to manufctory specifics. q1nq2n no signature per covid19.
Edi C.
COOKTOP WHIRLPOOL KFGU766VSS04 Customer complaint not working : found bad trasnformer replaced part for customer run diagnose test all components ok to manufctory specifics. q1nq2n no signature per covid19.
Francisco J.
COOKTOP WHIRLPOOL KFGU766VSS04 assisted ec completed the call unit is working now
Pablo V.
REFRIGERATOR KITCHENAID KRFC704FSS00 helper completed
Edi C.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Customer complaint not cooling : found frost inside rf side replaced evaporator cover , icemaker and control board for customer q1nq2n no signature per covid 19"
Raymond J.
RANGE KITCHENAID KICU509XSS tech chk range and found surface of pan tp small used bigger pan and all test goodq1-no q2-nono sign due to cv 19
Pablo V.
RANGE KITCHENAID KSGB900ESS3 found front panel and side panel damage fron the delivery company range need a new front panel left sidepaneland new hinges all images of the damage were sent to SD-QuickPic app
Edi C.
WASHER WHIRLPOOL WFW88HEAW0 Customer complaint not working : run diagnose test found f6e1 ordering control board for customer; ordrng 1 WPW10374126 (cntrl-elec)
Pablo V.
DISHWASHER WHIRLPOOL KDTE334GPS0 dishwasher needs a new panel; ordrng 1 W11165145 (panel)
Francisco J.
DRYER WHIRLPOOL WGD9600TW ref 7727938055 the customer casey says she reported an additional probem which was the door not closing the part to fix that is no longer available so aig informmed me iits non repairable and i got the reference #7727938055 q1.noq2.nono signature due to covid19
Edi C.
COOKTOP WHIRLPOOL KFGU766VSS04 Customer complaint not working : found bad regualator and valve solenoid ordering parts for customer q1nq2n no signature per covid 19; ordrng 1 W11087445 (regulator) and 1 W10368615 (valve-soln) and 1 1twomenFJ (1twomenFJ)
Edi C.
DISHWASHER WHIRLPOOL KUDP02CRBL2 foudn bad bad wash motor and arm call insurance denied claim they will call customer withng 2 days q1nq2n no signature per covid19
Raymond J.
REFRIGERATOR JENN-AIR JFFCC72EFS02 "tech tested water dispenser and found no water, tech removed dispenser and installed again and water working fine now.all test good.q1-no q2-no no sign due to cv 19"
Edi C.
DRYER WHIRLPOOL WGD85HEFC0 customer complaint no heat vent light coming on :run diagnose test increase by 10 percent on auto cycles for the leaving cloth damp check vent air flow good all components ok to manufactory specifics. q1nq2n no signature per covid19
Raymond J.
DRYER WHIRLPOOL CGM2745FQ0 "replaced parts, all test goodq1-no q2-nono sign due to cv 19"
Pablo V.
MICROWAVE JENN-AIR JMV8208CS1 replace filter testok request completed Q1no Q2no no sign covid 19
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 tech found wire broken at bottom of refer door need tech repaired wire but told cx that may not last.q1-no q2-nono sigh due to cv 19
Edi C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Customer complaint not cold water : run diagnose test found unit conected to cold water instruc customer first couple of glass will be cold is seating for a long period of time after that tank will refill and same process repeats all components ok to manufactory specifics. q1nq2n no signature per covid19. thank you Kathy *****
Raymond J.
OVEN JENN-AIR JGRP430WP01 "replaced faughty control, all test good.q1-no q2-nono signatuer due to cv 19"