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Local Reviews
for Santa Fe Springs, CA
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Carmen - Santa Fe Springs, CA
Great service tech was very nice and very professional
Great service
Dawnmarie - Santa Fe Springs, CA
Unprofessional
Martha - Santa Fe Springs, CA
Customer service people very professional, but the technicians were very unprofessional
Pricing could be better
Rebecca - Santa Fe Springs, CA
The tech was timely and work performed accordingly. They only problem I had with the "Company" is that the service fee is not applied to the repair service. I have dealt with other repair service that will apply this fee if you get the repairs done with them. If not, then you still pay the tech the service fee. I feel the service fee was high (@ $109) . That is not the tech's fault or problem. This company was suggested by Maytag customer service since I needed a certified Maytag/ Whirlpool tech. Wasn't sure if my problem would be covered under warranty. It wasn't !!
Great service
Joel - Santa Fe Springs, CA
It’s was quick and efficient
Oriale P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "replaced faulty ice maker & main with dispenser valve causing issue, tested working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "ice maker not working & cust says water is cloudy when coming thru dispenser, needs parts, replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy) and 1 W10865826 (water valve)"
Larry G.
REFRIGERATOR KITCHENAID KBSN608ESS01 q1no-q2no-no sign-covid-19---replaced defective compressor and evaporator and checked for leaks.charged to 7.25oz. tested for correct cooling operation.
Larry G.
REFRIGERATOR KITCHENAID KBSN608ESS01 q1no-q2no-no sign-covid-19---not cooling ..compressor running but no frost pattern. discharge line not hot.---auth# kqkntqkal2---; ordrng 1 robertsims (robert sims) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 W11103181 (compressor) and 1 WPW10427993 (evaporator) and 1 2310196 (cord-power)
Larry G.
RANGE WHIRLPOOL WFG525S0JZ0 q1no-q2n0--no sign-covid-19---replaced defective console..customer supplied part.
Oriale P.
MICROWAVE WHIRLPOOL MT4155SPS-5 "reinstalled loose door latch causing unit to not start, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
DRYER MAYTAG WGD4800BQ1 q1no-q2no--no sign-covid-19-replaced open thermal fuse and tested for heat. unit working ok.; used 1 WP3390719 (THERMAL FUSE) from stock
Francis C.
RANGE WHIRLPOOL WFG505M0BS3 Training completed
Larry G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 q1-n0--q2-no--covid-19----replaced parts all parts and verified damper is opening and closing. unit is cooling ok.
Larry G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 q1-no---q2-no---damper stuck closed.; ordrng 1 12002355 (thermistor kit) and 1 WPW10503278 (refer elect cont brd) and 1 WPW10594330 (damper control.)
Larry G.
DISHWASHER KITCHENAID KDTE334GPS0 door hinge on wrong part of pin..adjust door pin
Robert S.
OVEN AMANA AWO6313SFS02 Error code F9-E0 mis wired. Black to neutral 113 volts black to ground 125 volts red to neutral 113 volts red to ground only 103 volts black to red 227 volts. Complaint unable to bake at 400f or above.
Oriale P.
WASHER MAYTAG MVWC565FW0 "replaced gearcase & drive hub for loud noise issue in spin, ran test, recalibrated. working ok. auth#MOS1100XL2"
Larry G.
WASHER WHIRLPOOL WTW7500GC2 replaced defective lid and checked for correct opening/closing of lid..
Oriale P.
DRYER MAYTAG MGDC465HW0 "made adjustment to bent door strike & added grease to door catch to open easy, ran test in diiagnostic working & heating ok."
Oriale P.
WASHER WHIRLPOOL MVWC565FW2 "removed pillow case from stuck underneath agitator, ran test working ok."
Larry G.
MICROWAVE KITCHENAID KHMC1857WSS replaced main board and tested for heat on auto and timed
Oriale P.
DRYER MAYTAG MGDC465HW0 "replaced broken ignitor & reinstalled loose drum seal, ran test working ok."
Larry G.
ICE MACHINE KITCHENAID KUIX305ESS1 replaced inlet valve and checked for leaks. check for water fill and water is pumping up to plate to freeze water. unit is working ok
Larry G.
ICE MACHINE KITCHENAID KUIX305ESS1 not filling with water.; ordrng 1 W10897719 (valve)
Robert S.
DRYER WHIRLPOOL MDG7600AWW Open gas valve coils. Replaced the gas valve coils and tested operation.; used 1 279834 (COIL-VALVE) from stock
Oriale P.
MICROWAVE KITCHENAID KHMC1857WSS "reintalled microwave casing, was not on properly, advised cust on overhead mount for microwave is very poor with large holes for mounting screws & rear bracket not aligned properly. unit working ok."
Francis C.
MICROWAVE KITCHENAID KHMC1857WSS Training completed
Francis C.
MICROWAVE KITCHENAID KHMC1857WSS Training Completed
Oriale P.
MICROWAVE KITCHENAID KHMC1857WSS replaced main cntrl & interlocks tested working ok called tsr#7725658220; used 1 mbW10138793 (FUSE) from stock
Oriale P.
MICROWAVE KITCHENAID KHMC1857WSS "replaced magnitron, heating intermittenly still not working properly has bad relay on cntrl needs parts; ordrng 1 WPW10250589 (cntlr panel) and 1 WPW10156813 (interlock) and 1 WP8206419 (interlock)"
Francis C.
MICROWAVE KITCHENAID KHMC1857WSS Training Completed
Oriale P.
MICROWAVE KITCHENAID KHMC1857WSS found unit not heating bad magnitron & or diode needs parts replaced auth#KLN2700XPL2; ordrng 1 W11256462 (diode) and 1 W10245183 (magnetron) and 1 W10850446 (capacitor)
Larry G.
WASHER MAYTAG MVWC565FW1 advised on normal sound level and cycle selection.
Oriale P.
DRYER WHIRLPOOL GGW9250PL0 "replaced broken ignitor causing no heat, ran test working ok.; used 1 279311 (IGNITOR) from stock"
Victor B.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 broken drain pan and cond. fan housing-repalced test good.
Victor B.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 broken drain pan and cond. fan housing ordered contact alex.; ordrng 1 W10565417 (tray-evap) and 1 WPW10570380 (baffle-air) and 1 W11127829 (motor-cond) and 1 W11204896 (blade-fan)
Robert S.
WASHER MAYTAG MVWB835DW3 Replaced the main control and touch console. Calibrated the washer and tested cycles manually.
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Replaced the diffuser control board and user interface. Replaced the ice container also.
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Refrigerator is set on the warmest setting but the refrigerator section temperature is 33f.; ordrng 1 W11236848 (diffuser) and 1 W11174836 (control) and 1 W11214887 (user interface) and 1 WPW10558423 (ice-contnr)
Larry G.
REFRIGERATOR WHIRLPOOL WRT111SFDM02 replaced operating thermostat. everything checks to manufactures specs.
Ramon H.
MICROWAVE MAYTAG MVWP575GW0 cx had drain going to floor plumbing moved drain and tested workin good
Oriale P.
WASHER MAYTAG MVWB725BW "replaced bad noisey bearings, ran test working ok. auth#MK2CG00XPL2;"
Oriale P.
WASHER MAYTAG MVWB725BW "found bad bearings for load noise during spin cycle, needs part replaced. auth#MK2CG00XPL2; ordrng 1 W10435302 (bearing kit) and 1 W10820039 (hub)"
Larry G.
REFRIGERATOR MAYTAG MFI2269FRZ02 replaced ice maker . its not cycle. have 120volts at violet wire at on/off switch.rs dor training; ordrng 1 W10884713 (harns-wire) and 1 WPW10300024 (icemaker) and 1 WP2313326 (switch) and 1 WPW10312695 (main control) and 1 WPW10312696 (water inlet valve) and 1 2ndmanrs (2nd man rs)
Larry G.
REFRIGERATOR MAYTAG MFI2269FRZ02 "not making ice in ice maker. put into test mode, ice maker failed; ordrng 1 WPW10300024 (icemaker) and 1 W10882923 (icemaker)"
Robert S.
FREEZER KITCHENAID KRFC300ESS01 Freezer door handle separated. reinstalled the freezer door handle and checked door operation.
Larry G.
WASHER MAYTAG MVWB765FW1 took off agitator and removed pillow case from under agitator. recalibrated and checked for correct operation.
Robert S.
WASHER MAYTAG MVWB835DW3 checked the washer all functions normal. pre id part is in Prestons tote.
Robert S.
WASHER MAYTAG MVWB765FW0 no hot water through water valve estimate Replaced the inlet water valve and calibrated the machine.; used 1 W11165546 (valve) from stock