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for Santa Ana, CA
Cristie - Santa Ana, CA
Very nice. Only looked in manual and did calibration. Temp seemed to be at right temperature, but that night took longer to cook even though heat increased by 20 during calibration. Not sure problem is fixed. Oven fine for 8 months, then this issue. Concerning.
Lorrie - Santa Ana, CA
Really great service
Denise - Santa Ana, CA
The technician was professional. He made sure to explain to us why we were having a problem and fixed it. He provided great service. He was awesome.
Joan - Santa Ana, CA
He was very professional and yet patient and informative. I will continue to call Paradise Appliance for service after our warranty ends. Sarkis was great
Diane - Santa Ana, CA
Great service, great person that repaired my dryer.
Beatrice - Santa Ana, CA
Excellent service; fixed my problem
Cathy - Santa Ana, CA
Can't rate the cost since it was under warranty and was at no cost to me.
Francis - Santa Ana, CA
The rep came to our home and would not listen to my wife as she explained what was wrong with our appliance. He tested the water temp and said we should run our sink water so it gets hot before we run out dishwasher that wasn’t heating properly. The idea that we should run our sink water before we run our dishwasher is ludicrous. This is not 1963 it is 2020 and this is a brand new dishwasher.
Lupid - Santa Ana, CA
He was honest and straight forward!
Ramon found the problem right away. Great service.
David - Santa Ana, CA
service appliance tec.
John - Santa Ana, CA
He called before hand , came over and on time. New what the problem was. Called office for part. They had it. I picked it up While he was continuing to service others, I called Sarkis again Sarkis came back again and installed it. Great job. Jonny on the spot.
Linda - Santa Ana, CA
It’s awesome to have a working dryer again thanks to the repairman that came. He was quick and thorough and explained the problem! Thanks!
As always, we have always had great service from Paradise.
Jonde - Santa Ana, CA
Genaro - Santa Ana, CA
I was very pleased with you service
Jeremy - Santa Ana, CA
Prompt and efficient service. Even with a mix up on the serial number on our work order they were able to resolve the issue and get the job taken care of.
Jeff - Santa Ana, CA
William - Santa Ana, CA
p\rice higher than expected. service quick.
Jonde - Santa Ana, CA
Celia - Santa Ana, CA
The Serviceman was great!
Lori - Santa Ana, CA
👍😊 good jobs and services
Mimi - Santa Ana, CA
Thanks for your help and kindness.
Herminia - Santa Ana, CA
Manuel - Santa Ana, CA
Brian - Santa Ana, CA
Ramon was early to the service appointment. He gave me good tips to prevent problems with my washer operations
Great service your service man was very informative
Dorothy - Santa Ana, CA
Jonathan - Santa Ana, CA
Jolanta - Santa Ana, CA
Victor - Santa Ana, CA
Great service and technician well knowlege of product. Thanks
REFRIGERATOR WHIRLPOOL WRT519SZDB02 "replaced compressor ,and evap.,extra labor# wcev4cexl2."
WASHER MAYTAG MVWB766FW1 q1 q2 no sign due to covid 19 replaced water valve tested working good
WASHER MAYTAG MVWB835DW4 replaced water valve and recalibrated tested working good q1 no q2 no no sign due to covid 19; used 1 W11165546 (WATER VALVE) from stock
REFRIGERATOR WHIRLPOOL WRT518SZFW00 remove frezeer door add washer on door hing ckd working ok q1 no q2 no no sing c 19
DRYER MAYTAG MGD3500FW0 q1 no q2 no no sing c19 unit has full of lint cant be repair without cleaning fire hazard customer and asurion refus to pay
REFRIGERATOR WHIRLPOOL KRSF505ESS00 q1no q2 no no sing c19 cleaned def drain ckd working ok
OVEN KITCHENAID KODE500ESS02 "unit needed new ui i replaced and calibrated no furtehr issues all tested ok q1q2 no, no sig due to cvd19 protocol"
REFRIGERATOR WHIRLPOOL WRT519SZDB02 a ball of ice at evap. ordered comp. and evap. q1 no q2 no; ordrng 1 W10836706 (evap.) and 1 W11092625 (compressor) and 1 w10913906 (access valve) and 1 wpw10143759 (uvdryer)
LAUNDRY CENTER MAYTAG MVWB765FW3 q1 no q2 no no sign due to covid 19 cx had a stuck drain pump rempoved debri and testde working good
MICROWAVE WHIRLPOOL WMH53520CS5 q1 no q2 no no sing c19 problem with outlet plub different outlet ckd working ok
MICROWAVE OTR WHIRLPOOL WMH31017HZ3 q1 no q2 no no sign due to covid replaced magnatron and testde working good CALLED TP FOR AUTHO # IS WQC4JQCNL2
DISHWASHER WHIRLPOOL WDF520PADM7 cx tribity sensor was not on correctly removed and put back on correctly q1 no no q2 no no sign due to covid 19
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 q1 no q2 no no sign due to covid 19 cx door was uneven made right foot of door even with
DISHWASHER WHIRLPOOL KDTE204GPS0 "leaking by treats ordered valve, q1 no q2 no; ordrng 1 W11175771 (valve)"
DISHWASHER KITCHENAID KDTE254ESS2 UNIT NEEDS DISP AND PARTS WIL RETUN NEXT WEEK; ordrng 1 W10781301 (LEFT) and 1 W10781305 (RIGHT) and 1 WPW10463906 (COVER) and 1 W10861000 (DISP)
OVEN KITCHENAID KODC304ESS01 q1 no q2 no no sing c19 unit calibration 20 f hihigher ckd ok
REFRIGERATOR WHIRLPOOL WRT138FZDW00 unit needs sealed system but the contract line was down for getting autrho ordering parst will get autho next visit.; ordrng 1 W10836706 (evap) and 1 WPW10507886 (compressor)
MICROWAVE OTR WHIRLPOOL WMH31017HZ3 cx needs magnatron and diod; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 W10754299 (magnetron)
REFRIGERATOR KITCHENAID KRMF706ESS01 cx needs motor evap and main control; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11109595 (motor-evap)
LAUNDRY CENTER WHIRLPOOL WFW92HEFC0 unit needs pump its different from the issue we had few montsh ago. bill seperatly f9e1
WASHER WHIRLPOOL WFW7590FW "f31f52error ocde ofor door lock and long drain, the unit may have had issue with drain obstructipn but upon tested unit is woekin fine no furtehr issues all else tested fine"
LAUNDRY CENTER WHIRLPOOL WFW92HEFC0 "different issue this time ordering pump assemb;y removed obstructios nand installed new sensor bu tneeds new pump assm.; ordrng 1 WPW10605427 (pump) and 1 W11201293 (acu) and 1 WPW10448876 (sensor), used 1 WPW10448876 (SWITHC - WL) from stock"
WASHER WHIRLPOOL WTW7000DW1 "q1q2 no f5e0f2e1found many coins in dran unit wouldnt spin outt, removed al lcoins and tested unit also had to reset the controls and removed the agitator"
FREEZER WHIRLPOOL KRFC300ESS03 q1 no q2 no no sing c19 repair freezer door gasket ckd ok
WASHER WHIRLPOOL WTW5000DW3 cx had stuck water vale unplugged and plugged back in tested working good q1 no q2 no no sign due to covid 19
REFRIGERATOR WHIRLPOOL KRFF507ESS01 q1 no q2 no no sing c19 need env board dec est
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 replaced the parst and also changed positioning of teh thermister to ensure better cooling allow time for unit to cool back down no furtehr issues all tested fine
REFRIGERATOR KITCHENAID KRMF706ESS01 unit needed parst i replaced teh gaskets and foam in rear tested unit no furtehr issues all 25 hours no more ice
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 unit still freezes spoe with techline regarding this asked regarding a thermister assembly for fresh food and where its located for replacment ordering parst setting up appt for next wekke 4-5k thermister ref 7727661272 ; ordrng 2 W10316760 (thermister)s and 1 W11334745 (fan harness) and 1 WP67006341 (gasket) and 1 WPW10196393 (damper)
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 q1 no q2 no no sing c19 orderd ice baket ---ds none fashiot part pls sent direct to customer no need rsschedule; ordrng 1 W11185686 (ICE-CONTNR ----ds)
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 q1 no q2 no nosing c19 installed evap fan ckd working ok; ordrd 1 WPW10128551 (evaporator fan motor)
REFRIGERATOR KITCHENAID KSSC48QVS06 q1 no q2 no no sing c19 auth#kpvxkpvnl2 sealed system ckd working ok coverd p and L; used 1 W10913906 (COUPLER) from stock
WASHER MAYTAG MVWC565FW1 unit needs new board replaced it tested unit no furthewr issues
REFRIGERATOR WHIRLPOOL KSSS48QMW q1 no q2 no no sing c19 unit ckd working normal freezer -1 refg 37f
REFRIGERATOR KITCHENAID KRMF706ESS01 unit needs ice maker section foam gasket replaced ordering parts; ordrng 1 W11126056 (adapter) and 1 W11087438 (fan) and 1 WPW10392172 (gasket)
REFRIGERATOR WHIRLPOOL WRT541SZDW00 customer sttaing tings are freezing on top shelf next to vent i explained this is the coildest part pof fridge when the unit turns on its going to freeze any liquids she had huge bowl in front so she turns down the temp but then its too warm for teh rest of unit i explained positioning and how to fix issue i also heated gasket she wanted new door but i told her the gasket jus tneeded to be heated slightly no furtehr issues
DRYER MAYTAG MGDC485HW0 "unit needed door switch, replaced t/s all tested fine no furtehr issues; used 1 wp3406105 (switch) from stock"
REFRIGERATOR KITCHENAID KSSC48QVS06 q1 no q2 no no sing c19 sealed cover under warranty; ordrng 1 WPW10427993 (evap) and 1 WPW10140162 (heter) and 1 W10890886 (heat pan) and 1 W10841139 (compressor)
WASHER MAYTAG MVWB835DW4 q1 no q2 no no sign due to covid 19 cx had drain pipe clogged advised cx to call plumber THIS IS NOT THE SAM PROBLEM
RANGE AMANA ACR4303MFW4 q1 no q2 no no sing c19 unit ckd working normal instr cust you have to use sp pan