Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Santa Ana, CA
Broken spring in combination Microwave/Oven
FPC - Santa Ana, CA
It took a bit of doing and researching, but after two visits and two technicians, the door works great.
Joe - Santa Ana, CA
Albert - Santa Ana, CA
Technician diagnosed the problem fast and was able to make a appointment that fit my availability to fix the problem
Mark - Santa Ana, CA
Jonde - Santa Ana, CA
Betzabeth - Santa Ana, CA
Outstanding. The Service was A+.
Jonde - Santa Ana, CA
Great service, awesome pricing
Adoracion - Santa Ana, CA
Linda - Santa Ana, CA
I appreciated that he recommended a new stove over repairing the existing one.
Luis - Santa Ana, CA
Got The Job done.
Brian - Santa Ana, CA
Craig - Santa Ana, CA
Jonathan knew what to do quickly and had the washer running in less than 30 minutes.
Chief - Santa Ana, CA
Prompt. Explained everything clearly. Friendly.
Stanley - Santa Ana, CA
Sarah - Santa Ana, CA
A great experience, very courteous and quick service.
Prompt Service, Fixed Ice Maker issue.
Lillian - Santa Ana, CA
Katrinka - Santa Ana, CA
Prompt, professional, plainspoken. Did a good job.
Very good service.
Laura - Santa Ana, CA
I really appreciated that he tried and did accommodate my schedule
David - Santa Ana, CA
He understands what was needed and how to repair the item. Comes in and is ready to proceed. He is a nonsense guy.
True - Santa Ana, CA
Victor showed up on time ready to do the job.
Janice - Santa Ana, CA
Went above and beyond. Great service. Definitely would use again.
Richard - Santa Ana, CA
Nice man. Discussed washing machine with my wife. She wasn't sure he knew all the answers to her questions about the ? performance of this new Whirlpool
Very Disappointed in Paradise
Greg - Santa Ana, CA
Pretty disappointed with our experience with your company yesterday. First off, the appointment was scheduled between 8-12pm. Noon rolls around and no one showed. Didn't get a call from anyone at Paradise explaining why he didn't show up. I finally called and was told he was running late and had two appts in front of me. He finally showed at 3pm. Unfortunately, my wife sat at the house all morning waiting for the technician. Not cool. When the technician came to our house he diagnosed a failed motor as the issue with our 2 year old KitchenAid dishwasher. He quickly offered to repair the motor for $450. We declined the repair and gave him a check for $109. I went home, cleaned out the filter in the dishwasher, started it up and it ran without issue. There was no failed motor - the filter needed a good cleaning. Pretty sad we still have to deal with this type of “theft” from service providers. I'd like a refund on the service call, but can only imagine requesting that would be a waste of time. I will be calling Whirlpool and letting them know about our experience with their recommended provider.
Julie - Santa Ana, CA
Great, friendly service!
Kevin - Santa Ana, CA
Knowledgeable, friendly and no fuss service.
Joe - Santa Ana, CA
Working better now.
Ruben - Santa Ana, CA
Service on washer
Albert - Santa Ana, CA
Doug found the problem right away and ordered parts same day
REFRIGERATOR WHIRLPOOL WRB322DMBB00 customer complainig smoke and burning smel unit was unplugged plugged in unit ckd working normalno smoke or burning smell
REFRIGERATOR WHIRLPOOL WRT111SFDW03 cx had clogged drain checked sealed system no further issues at this time
REFRIGERATOR JENN-AIR JS42PPDUDB01 dec est customer alredy payed 109.95 on prv call 3/4/19 11:45: LG Cllctd
KITCHEN WHIRLPOOL n/a cx needs burner caps and grate dierect ship to cx; ordrng 1 dsWPW10183374 (burner caps) and 1 dsW10913665 (grate)
DISHWASHER WHIRLPOOL WDT970SHZ0 dispanser was brokn installed new dispenser ckd working ok customer has 2 yr waranty from costco; used 1 W10861000 (dispanser) from stock
REFRIGERATOR WHIRLPOOL WRF535SWHV00 cx temp was to low in freezer also ice maker was not working replaced ice maker and teste working good; used 1 W10882923 (
DRYER WHIRLPOOL WGD8000DW4 installed panel& baord ckd working ok
REFRIGERATOR KITCHENAID KRSF505ESS01 adj refg door ckd working ok
REFRIGERATOR WHIRLPOOL GB2FHDXWQ00 not defrosting need def board; ordrng 1 WPW10503278 (board)
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "file#772484916 7, i called tech support, found nothing wrong, that probably they leave the door open at night, it took 7 days to ice up both return holes ,per female she insist she want a new refrig, i raized at front for doors to close by themself and defrosted return again"
REFRIGERATOR KITCHENAID KFIS29PBMS03 cx has floor model called tp and spoke with patricia file # is 7724822670 refer is 2014 and missing kick plate and other parts cx bought as is
MICROWAVE WHIRLPOOL KEMC378KSS03 i was helper
MICROWAVE WHIRLPOOL KEMC378KSS03 replaced spring and hinge tested working good...called tp for double labor # is es94015pl2.0
FREEZER WHIRLPOOL WRT518SZFM00 installed evap fan motor ckd working ok; used 1 WP2315539 (EVAP FAN) from stock
LAUNDRY CENTER MAYTAG MVWC565FW1 cx overloading washer recalibrated checked for error cod es none and testedc working good
WASHER MAYTAG MVWX655DW0 replaced hub and recalibrated tested working good
WASHER MAYTAG MVWX655DW1 helper call with jv
REFRIGERATOR WHIRLPOOL WRT518SZFM00 unit was freezing installed contrl-box ckd ok
N/A MAYTAG MVWB855DW0 Unit needs new board assembly. Order imparts sting up soonest appt available. ; ordrng 1 W11093097 (cntrl-elec) and 1 W11226503 (console)
REFRIGERATOR WHIRLPOOL 0 close we dont cover
DISHWASHER WHIRLPOOL WDF520PADM7 replaced panel and ran test on dishwasher working good
RANGE-GAS WHIRLPOOL WEG745HOFS0 cx door had gap took door off and removed left side hinge was bent ...strigthen hinge out and put door back on ....door is closing good now
WASHER MAYTAG MVWX655DW0 cx needs hub; ordrng 6 WP8533953 (screw)s and 1 W10528947 (drive hub kit)
REFRIGERATOR WHIRLPOOL WRT518SZFM00 unit is freezing orderd comtrl box; ordrng 1 W11223729 (contrl-box)
MICROWAVE WHIRLPOOL KEMC378KSS03 cx needs sping and hinge; ordrng 1 WP4452395 (spring) and 1 WP4452398 (spring) and 1 WP4375323 (hinge-door) and 1 WP4375324 (hinge-door) and 1 oven (dolly) and 1 2nd (man)
DISHWASHER KITCHENAID KDTE254ESS1 installed motor pump ckd working ok
REFRIGERATOR KITCHENAID KBSD618ESS01 "defrosted ice by divider side, adj. ff. gasket replaced all led, now freezer led lit, but 1 ligth at f.f. don't lit i replaced but still don't lit per customer to leave it along.. code 3151#"
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "return ice up , i explained to female about all the open container, but she said she wants a new refrig, that she is tired of it."
WASHER WHIRLPOOL WTW5000DW1 drain had clogg in it remove debri testred working good also recalibrated
RANGE WHIRLPOOL PRG4810NP called for double autho # is es93965pL2.0 replaced switch and module tested workng good
RANGE JENN-AIR JGRP548WP01 replaced main control and repaired wire at ui. tested for correct operation of both oven and stove top burners.
DISHWASHER KITCHENAID KDTE254ESS1 need new pump motor not cleaning; ordrng 1 W10902372 (pump&motor)
REFRIGERATOR KITCHENAID KSSC36QTS02 fill tube frozen again repalced water valve ice maker got water.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 ice baket was full of ice i.m working ok
WASHER WHIRLPOOL MAH5500BWW drain backing up when pumping out water. advised to have drain cleaned out
DISHWASHER WHIRLPOOL KUDS30FXPA8 broken top rail wheels.. called into partner team and verified was covered under bulliten W10756177B..s code-S23010; ordrng 1 W10712394 (adjuster) and 1 W10712395 (adjuster)
REFRIGERATOR WHIRLPOOL WRT311FZDW00 checked both seals and advised on normal sealing.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "1 ff door was lower than other raized now is even also refrig was off ,bad receptacle showed to male and female.that if i move cord it turn on. i swap. to another receptacle now stay on."
DRYER MAYTAG MGDC215EW2 "found door hinges loose, causing door to sag misalighned for door to not close properly, tighten door hinges & made adjusment to handle. working ok."
REFRIGERATOR KITCHENAID KBFN506ESS01 door hinge was lose not making contact to door switch adjust hinge checked working ok