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for San Clemente, CA
Courtney - San Clemente, CA
On the day of our original scheduled service date, a representative called us to find out more details. He then decided the day of, that he needed to order more parts and would be canceling our service that day. It took a week for them to get the parts needed and he scheduled our new appointment for that time. The service rep that came out argued that a part was not broken, although it absolutely without a doubt was. He replaced the parts anyways despite disagreeing that it was broken. The service in general was just mediocre, I wouldn’t recommend the company to anyone nor have any major complaints. Just wasn’t a pleasant experience.
OVEN JENN-AIR n/a HELPING damon training
REFRIGERATOR SBS KITCHENAID KRSC500ESS01 "complaing not cooling , found inverter board flashing 4 time , compressor lock up , i call whirpool and they gave me sr #7724643950., now its ok tested fine"
REFRIGERATOR KITCHENAID KSC23C8EYW02 "complaing still not cooling , found enefficient compressor , i call whirpool and they gave me aditional authorization KJR8L00DL2 , aslo i call tech line and they gave sr #7724583520.compressor its on our warehouse; schdld next appmnt for 4/11 THU !"
REFRIGERATOR KITCHENAID KSC23C8EYW02 helping damon training .
DISHWASHER JENN-AIR JDTSS244GS0 "Due to a leat at diepenser and not dyen well, I installe new board and new dispenser all tested out ok."
DISHWASHER KITCHENAID KDTE234GPS0 "Due to d/w not wroking , I rest the main board and run diagnostic testa all fine after that test"
DISHWASHER WHIRLPOOL WDT710PAHW1 "Due to not washing intermittent, i installe new sump pump for better function amd all working great."
REFRIGERATOR KITCHENAID KSSC42FKS00 "Due to not cooling in ref. scetion, I installe new fan motor for proper air circulation all tested out ok"
WASHER WHIRLPOOL WTW8500DC0 "complaing washer has no power, i run a test and i found F6E2, comunication erroe btewn control elect and ui user interface , just replaced now its ok tested fine , use authorization # wixapixepl1mfrref # 7724167354."
OVEN JENN-AIR JJW3830WP02 found loose connection in board re tighten tested working good
OVEN KITCHENAID KOSE507ESS01 cx needs fuse and tod; ordrng 1 WPW10545255 (fuse-thrml) and 1 WP4449751 (tod)
DISHWASHER WHIRLPOOL WDT710PAHW1 I did some adjustment in motor connector and run mode test all works fine.