Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
Local Reviews
for Rancho Santa Margarita, CA
Powered by Fluid LOCALProfessional Service
Joseph - Rancho Santa Margarita, CA
John was prompt, on time, knowledgeable and understanding. The issue we experienced was with the anomalies of the machine itself..John clearly explained its workings, and though we are not happy with the machine's performance, we were satisfied that John did everything he could to remedy it.
Review
Charles - Rancho Santa Margarita, CA
Great service and extremely responsive to our needs
Good
Chris - Rancho Santa Margarita, CA
Great job!
Stephanie - Rancho Santa Margarita, CA
The technician was on time, friendly and did a great job. Thank you!
Fantastic
Anita - Rancho Santa Margarita, CA
Great service
Krista - Rancho Santa Margarita, CA
Jorge knew exactly what the problem was,and fixed it quickly.
Im still waiting for them to fix it correctly
Chrystal - Rancho Santa Margarita, CA
Fantastic Warranty Service
Mike M - Rancho Santa Margarita, CA
I would absolutely use Paradise again for warranty or non-warranty service of my Maytag appliances.
Good service
Chelsea - Rancho Santa Margarita, CA
Service was good. Pricing of service call was too high. Cost of service call should be applied to any service rendered.
Great Service
Michael - Rancho Santa Margarita, CA
Eric
Eric - Rancho Santa Margarita, CA
Johnathan was AWSOME and Knowledgeable
Great service
Jeff - Rancho Santa Margarita, CA
Took care of the issue, courteous, and efficient.
Unsatisfied
Michael - Rancho Santa Margarita, CA
I had to reschedule 2 times and the repairman left after replacing a gasket on our dishwasher and it wont close at all. I have to clamp the door closed to make it work. I would never use this company again. In fact, I have called Home Depot to let them know my dissatisfaction with this service which was a part of HD’s warranty service plan
Very friendly
Julia - Rancho Santa Margarita, CA
Lisa
Dan - Rancho Santa Margarita, CA
On time, thorough and helpful
Pamela
Eric - Rancho Santa Margarita, CA
New Refrigerator Service
Karen - Rancho Santa Margarita, CA
My window for service was 8 to 4. He got there @5:20pm. He stated the refrigerator just bought 5/8/2019 noise non-stop is normal. I am getting rid of it as it drives me nuts.......
Eugenia
Eugenia - Rancho Santa Margarita, CA
Great friendly service
James
James - Rancho Santa Margarita, CA
Steve
Steve - Rancho Santa Margarita, CA
Great prompt service
Paul
Paul - Rancho Santa Margarita, CA
Whirlpool
Michelle - Rancho Santa Margarita, CA
"Excellent Service, Stands Behind Warranty!"
Lori - Rancho Santa Margarita, CA
Jorge Almerco was beyond courteous, prompt & efficient
Thorough and friendly!
Ashley - Rancho Santa Margarita, CA
Great Service
Lysa - Rancho Santa Margarita, CA
Appreciate Jeremy’s customer service and knowledge of dryer.
KitchenAid Refrigertor
Howard Berry - Rancho Santa Margarita, CA
Did not look under unit
service
Gholam - Rancho Santa Margarita, CA
Sandi
Sandylee - Rancho Santa Margarita, CA
Great job
Jonathan H.
MICROWAVE WHIRLPOOL KMLS311HBS3 replaced parst tested unigt no furtehr issues unit working well door opens and closes also q1q2 no
Jonathan H.
DRYER WHIRLPOOL WGD4815EW2 q1q2 no no sig cvd19 protocol unit had issue with closing found alignemnt was off on door hinge and laos the door catch needed to be remoevd and installed. reinstalled door catch tested unit no furtehr issues
Jonathan H.
WASHER WHIRLPOOL WTW4816FW2 "replaced the con trols and recalibrated then ran normal cycle and deep water fill and uni tstill only fills with 1/3 i told her the presets may be at that point but she states 8 out of 10 times it fills to that level and theres been times where it will actually fill to teh top, so i tested otehr cycles like casual and it went all teh way to top so she states theers a defect in unit shes very upset i told her ill document this on paper work, called techline and infoermed and told them situatio nand was told different cycles have different presets"
Jonathan H.
WASHER WHIRLPOOL WTW4816FW2 q1q2 no no sig cvd19 protocol unit has issue with normal and deep water fill. ordering control assembly wit hpressure will replace and see teh normal cycle for presets; ordrng 1 W11170319 (board)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 q1q2 no no sing c19 orderd 2nd time order board; ordrng 1 W11224256 (cntrl ele)
Jonathan H.
RANGE-GAS WHIRLPOOL KSGG700EBS2 replaced touchpad assembly tested unit no furtehr issues all etsted ok no problems q1q2 no no sig cvd19 protocol
Jonathan H.
MICROWAVE WHIRLPOOL KMLS311HBS3 unit needed panel ordering panel again sen twrong one; ordrng 1 W11226998 (panl-cntrl)
Jonathan H.
REFRIGERATOR WHIRLPOOL KRFC302EBS02 q1q2 no n osig cvd19 protocol replaced parst door opens and closes now no condensation and no door closure issue all etsted ok
Sarkis M.
REFRIGERATOR KITCHENAID KRFC704FPS q1q2 no no sing c19 installed i.m foll tob ckd ok
Sarkis M.
OVEN WHIRLPOOL MEW9527FZ03 q1 q2 no no sing c19 calibrate upper oven - 10 ckd ok
Sarkis M.
REFRIGERATOR KITCHENAID KRFC704FPS q1q2 no no sing c19 orderd i.m tub; ordrng 1 W11230096 (tube-water)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIHB01 q1q2 no no sing c19 2nd time instr customer to not overload freezer too packed door not closing properly causing built frost
Jonathan H.
DISHWASHER WHIRLPOOL KDTE204EPA4 "q1q2 no no sig cvd19 protocol replaced the controls checked heater it turns on in diag i checked water temp its hot as it fills up they are using seventh detergent its known to leave alot of water behind after load, tehy may have had buildup last visit with it inside i told customer to run cascade this time, ran unit will know in 1.5 hr if its drying properly austin from techline SR number - 7728916089"
Jonathan H.
DISHWASHER WHIRLPOOL KDTE204EPA4 no furtehr issues after replaining rails all
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT112CZJW00 auth#ws64ss5al2 q1 q2 no no sing c19 installed compressor ckd working ok-------auth#ws64ss5al2
Sarkis M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 q1 no q2 no no sing c19 orderd adjuster and tracks; ordrng 2 W10712395 (adjuster)s and 2 WP3385089 (track)s and 4 WPW10078083 (dishrack wheel)s
Jonathan H.
WASHER WHIRLPOOL WTW8500DC0 replaced parst tested unit no furtehr issues see ro ticket
Jonathan H.
RANGE KITCHENAID KFGC506JSS00 replaced parst see ro ticket for details
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1 q2 no nosing frezeer has tiny tiny tiny dant customer going to get discont no need to order door
Jonathan H.
DISHWASHER WHIRLPOOL KDTE204EPA4 "q1q2 no no sig cvd19 protocl unit needs new board ordering parst will return next week cust needs am app or late pm, has doctors at 11; ordrng 1 W10891913 (panel-cntl) and 1 W10909702 (cntrl-elec)"
Sarkis M.
REFRIGERATOR KITCHENAID KRSC503ESS01 q1 no q2 no sing c19 orderd panl and board; ordrng 1 W11340158 (panl) and 1 W11172798 (cntrl-elec)
Sarkis M.
OVEN WHIRLPOOL WOD51EC7HB01 q1 no q2 no co sing c19 installed panl orderd ro ckd working ok
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1 no q2 no no sing cust going to call houerd to c if going to exch or order door; schdld next appmnt for 8/13 THU !
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 q1 q2 no no sing c19 installed panl ckd ok
Sarkis M.
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 q1 q2 no no sing c19 same issu
Sarkis M.
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 q1 no q2 no no sing c19 def drain was pluugd cleaned ckd ok
Jorge A.
LAUNDRY CENTER WHIRLPOOL MGD7230HW0 "q1-no, q2-no, no sign due to covid 19, reset the computer and calibraten the unit"
Jorge A.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "q1-no,q2-noacces valve, no sign due to covid 19, i need to order sealed system, compressor, evaporator, dryer,; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 w10913906 (acces)"
Jorge A.
DISHWASHER KITCHENAID KDTE334GBS0 "q1-no, q2-no, no sign due to covid 19, I installed pump for better fucntion all tested out ok"
Jorge A.
DISHWASHER MAYTAG MDB4949SHZ0 "q1-no,q2-no, no sign due to covid 19, i reset the computer and clean the heater due to plastic went trhough heater."
Jorge A.
DISHWASHER KITCHENAID KDTE334GBS0 pre id 2 paerts; ordrng 1 W11178672 (pump) and 1 W11120155 (control)
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "q1-n0,q2-no, no sign due to covid 19, i found door liner in the bottom of refrigerator side is bad broken probably will need a new door but customer is unhappy , they want rep"
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "q1-no,q20no, no sign due to cividd19 , i made adjutment in the rails upper for better function."
Jorge A.
WASHER MAYTAG MVW8230HC0 "RECONNECTED CONNECTION FROM MAIN BOARD, UNIT TEST OK"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "q1-no,q2-no, no sign due to covid 19, i installed these 3 parts due to air leak and not dispensing ice all tested out ok"
Jorge A.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, INSTALLED 2 PARTS DUE TO DEFROST IN FRESH FOOD SIDE ALLOW 24 HR T O COOL DOWN . authorization # kq5w000dpl1"
Jorge A.
WASHER MAYTAG MVWB865GC1 "q1-no,q2-no, no sign due to covid 19, i installed new water valve fdor proper function , i reset the display to erase the old error code.; used 1 W11165546 (WATER VALVE) from stock"
Jorge A.
DRYER MAYTAG MEDB835DC4 "q1-no,q2-no, no sign due to covid 19, i rest the board and cean some lints at the dryer and adviced customer to check the vent. from outside."
Jorge A.
WASHER WHIRLPOOL MVWB855DC3 "q1-no,q2-no, no sign due to covid19 , i installed new water valve for proper fill all tested out ok.; used 1 W11165546 (WATER VALVE) from stock"
Jorge A.
DRYER MAYTAG MGDB855DC4 "q1-no,q2-n0, no sign due to covid 19, i clean some of the lint for ptroper function and reset the machine."