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Local Reviews
for Rancho Santa Margarita, CA
Thorough and friendly!
Ashley - Rancho Santa Margarita, CA
Great Service
Lysa - Rancho Santa Margarita, CA
Appreciate Jeremy’s customer service and knowledge of dryer.
KitchenAid Refrigertor
Howard Berry - Rancho Santa Margarita, CA
Did not look under unit
service
Gholam - Rancho Santa Margarita, CA
Sandi
Sandylee - Rancho Santa Margarita, CA
Great job
Rafael
Rafael - Rancho Santa Margarita, CA
Excellent service
Excellent service
Sandylee - Rancho Santa Margarita, CA
Your service rep was very professional and prompt
Jorge A.
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 "Due to no making ice , need to order icemaker.; ordrng 1 W10889233 (icemaker)"
Jorge A.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Found no noisy in refrigerator and also found chipped paint in drawer, I suggest to order new drawers but she does not want it, I told her the noisy is normal. she wants replacement."
Jorge A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Due to frozen in freezer door and no light, I did adjustment in the door / cleaned and lifht up the feet in order to close better and no air gap get into freezer."
Jorge A.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Due to noisy in regrigeartor side , i just installe new damper in order to fucntion fine no more klakaklakaka all tested out ok."
Jorge A.
DISHWASHER WHIRLPOOL WDT970SAHZ0 I replaced new drain pump due to not draining and noisy pump all tested ok
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Found display not working properly, I took out the display and put it back correctly and also i reset the control board / replaced diffuser due to noisy also now all are working fine. from truck stock.; used 1 W11164593 (diffuser) from stock"
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHV0 "Due to unit is going to dry cycle, i have to reset the main board and also run the test mode. all start working as should be."
Jorge A.
REFRIGERATOR WHIRLPOOL WRT541SZDM00 custome bought in 8-22-2018. Found the door is warp is not closing right need door send direct to customer their technician will install the door. need sooner thanks. FREDDY MANAGER TECH.714-852-2063; ordrng 1 LW10648584-DS (door fip-DS)
Jeremy G.
DRYER WHIRLPOOL WGD8000DW4 replaced shorted touchpad and control board unit checks ok
Jorge A.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Installed new damper for proper function and also adviced to unplug the refrigerator for 24 hr.in order to clear all ice back in freezer, adjusted door freezer due to air leak.wrb322dmbm00"
Jorge A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Due to no making , replaced heater tubing, main board,display, andicemaker after these repair unit will be fine. I did called tech-line before already and told me had to replace new heater."
Sarkis M.
MICROWAVE WHIRLPOOL UMV1160CS unit ckd working normal
Jorge A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Called techline told me to order heater tube for IM and probably control board.; ordrng 1 W10843055 (cntrl-elec) and 1 W11087201 (heater) and 1 w11294907 (icemaker)
Jorge A.
REFRIGERATOR KITCHENAID KFIS29PBMS03 customer cancell call
Jorge A.
REFRIGERATOR KITCHENAID KRMF706ESS01 iNSTALLED NEW DOOR DUE TO OLD DOOR IT WAS LEAKING AT BOTTOM AND IT WAS CREATING RUSTIN REFRIGERATOR.
Jorge A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found unit is not making ice, after checking all parts in ice compartment found it water filter it was not fully seated, re installed filter back now water is coming out. all tested out ok."
Jorge A.
REFRIGERATOR WHIRLPOOL KSCS25FKSS02 Found lealking in the floor due to drain problems. Unclogged the drain /defrosted and adjusted evap. cover in order to function proper.
Jorge A.
WASHER WHIRLPOOL WTW8000DW4 helper job
Jorge A.
REFRIGERATOR WHIRLPOOL KFIS20XVMS5 "Due to leak in freezer, I installed new gasket and aslo heat the gasket for proper operation ops...but unit wont star now it will need main board to power on per tech line . cust. declined repairs. they will pay only serv. fee
Jorge A.
REFRIGERATOR KITCHENAID KRMF706ESS01 Called Authorization for the door. # khvjc00mpl1-waiting for sometime to get approval is going to take 4-6 weekes to get the door.; ordrng 1 W10815695 (door fip)
Jorge A.
REFRIGERATOR WHIRLPOOL KFIS20XVMS5 "Found frozen in freezer side , need to order part and repair only air leak; ordrng 1 WPW10714545 (gasket-fip)"
Doug S.
WASHER WHIRLPOOL WTW4855HW0 found the washer works as designed and it is user error. i ran diagnostics checks out ok.
Doug S.
WASHER WHIRLPOOL MHWE550WW01 i removed the drain pump and foud the trap full. something mad it passed a broke the impeller in the pump.
Doug S.
DRYER WHIRLPOOL PYG2300AWW i toook the unit apart and replaced both rear rollers. out together and it tested out ok customer needs to clean behind the dryer is a fire hazard..
Doug S.
WASHER WHIRLPOOL WTW8000DW4 f7E8 found the washer is making a squeeling sound in the spin mode; ordrng 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor) and 1 extaman (extra man washer specialist) and 1 drumremovaltool (drum removal tools)
Jorge A.
REFRIGERATOR WHIRLPOOL AFD2535DEQ Found loose handle at bottom of freezer door. take off handle adjusted screws and re installe handle back all works fine now.
Doug S.
OVEN WALL WHIRLPOOL KODE500ESS03 f2e1 over controls lock when oven is in use. im going to replace the control and panel; ordrng 1 W11179310 (control board) and 1 ovendolly (oven dolly) and 1 W11086141 (control consol)
Doug S.
WASHER WHIRLPOOL MHWE550WW01 very slow drain.; ordrng 1 280187VP (pump-water)
Doug S.
DRYER MAYTAG MGDE500VW2 takes to long to dry unit needs gas coils; ordrng 1 WPW10328463 (coil-valve)
Doug S.
DRYER WHIRLPOOL PYG2300AWW the rear rollers are bad and need replacing; ordrng 2 WP31001096 (roller)s and 1 WP35-2044 (hinge) and 1 WP35-2045 (pin- hinge)
Doug S.
OVEN WHIRLPOOL WFG320M0BWO customer had temp issues. over 10 degrees off. i removed the sensor ignitor and control board. installed new part tested out ok
Doug S.
DRYER MAYTAG MGDX655DW2 i removed the consol and timer. installed a new one and tested out ok
Jorge A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Wter valve and tubes in water valve assy. are broken need to repair and is leaking in refrigeratot side. customer upset unit is too new only 2 weeks in use. cust. wants replacement new unit.
Jorge A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 installed another icemaker due to not making ice alkl tested out ok.
Doug S.
DRYER MAYTAG MGDX655DW2 timer doesnt advance. it needs replacing; ordrng 1 WPW10642928 (timer)
Jorge A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Found water filter display is not resetting, made some adjustment filter housing and resolved the problem all working good."
Doug S.
DISHWASHER KITCHENAID KDTE254ESS1 i ran the machine through a cycle and diagnostics. i believe its the hard water causinng the clouding of the dishes. customer needs to use lemi shine and finish detergent. if customer wants to replace the motor pump assembly.
Doug S.
RANGE WHIRLPOOL WFG320M0BWO it reaches pre heat then takes a long time between maintaining heat.; ordrng 1 W11113908 (control board) and 1 WPW10181986 (sensor) and 1 W10918546 (igntr-oven)
Doug S.
DISHWASHER KITCHENAID KDTE254ESS1 i ran the machine through a cycle and diagnostics. i believe its the hard water causinng the clouding of the dishes. customer needs to use lemi shine and finish detergent. if customer wants to replace the motor pump assembly.
Doug S.
RANGE WHIRLPOOL WFG320M0BWO it reaches pre heat then takes a long time between maintaining heat.; ordrng 1 W11113908 (control board) and 1 WPW10181986 (sensor) and 1 W10918546 (igntr-oven)