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for Rancho Santa Margarita, CA
Eric - Rancho Santa Margarita, CA
Johnathan was AWSOME and Knowledgeable
Jeff - Rancho Santa Margarita, CA
Took care of the issue, courteous, and efficient.
Michael - Rancho Santa Margarita, CA
I had to reschedule 2 times and the repairman left after replacing a gasket on our dishwasher and it wont close at all. I have to clamp the door closed to make it work. I would never use this company again. In fact, I have called Home Depot to let them know my dissatisfaction with this service which was a part of HD’s warranty service plan
Julia - Rancho Santa Margarita, CA
Dan - Rancho Santa Margarita, CA
On time, thorough and helpful
Eric - Rancho Santa Margarita, CA
New Refrigerator Service
Karen - Rancho Santa Margarita, CA
My window for service was 8 to 4. He got there @5:20pm. He stated the refrigerator just bought 5/8/2019 noise non-stop is normal. I am getting rid of it as it drives me nuts.......
Eugenia - Rancho Santa Margarita, CA
Great friendly service
James - Rancho Santa Margarita, CA
Steve - Rancho Santa Margarita, CA
Great prompt service
Paul - Rancho Santa Margarita, CA
Michelle - Rancho Santa Margarita, CA
"Excellent Service, Stands Behind Warranty!"
Lori - Rancho Santa Margarita, CA
Jorge Almerco was beyond courteous, prompt & efficient
Thorough and friendly!
Ashley - Rancho Santa Margarita, CA
Lysa - Rancho Santa Margarita, CA
Appreciate Jeremy’s customer service and knowledge of dryer.
Howard Berry - Rancho Santa Margarita, CA
Did not look under unit
Gholam - Rancho Santa Margarita, CA
Sandylee - Rancho Santa Margarita, CA
Rafael - Rancho Santa Margarita, CA
Sandylee - Rancho Santa Margarita, CA
Your service rep was very professional and prompt
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Due to frosted in evaporator side , need to order parts.. some parts are s-code. customer will payme 109.95, diagnostic fee, and need to get authorization from whirlpool for repair when i vcome back to repair.; ordrng 1 WPW10277799 (harns-wire) and 1 W11380560 (control-s-code) and 1 W10878992 (cntrl-elec-s code)"
FREEZER KITCHENAID KRSC503ESS01 installed all parts orderd by prv tech ckd working ok
OVEN KITCHENAID KODE507ESS01 doe as helper
REFRIGERATOR KITCHENAID KBSD602ESS01 "Due to broken ice , i replaced these parts for proper op."
REFRIGERATOR KITCHENAID KRFC704FPS03 "Due to sometimes dispensing water, I did some adjustment in hoses for the water."
MICROWAVE OTR WHIRLPOOL WMH31017HS2 done as help
DRYER MAYTAG MGDC465HW0 "chedked for noise, bracket on bottom cover rattling fixed bracket for motor assm tested unit no further issues if any noises cust will contact us again"
WASHER MAYTAG MVWC465HW2 "unit had dimebetween agitator needed to remove the agitator and clucth, reinstalled and tested for noise no furtehr issues also had water concerns i made sure unit filled properly with no overfilling, its calibrated no furtehr issues"
DRYER WHIRLPOOL WGD7500GW0 "Due to no on, i installed switch for proper function."
WASHER WHIRLPOOL KRSF505ESS01 "Due to sometimes LEd on/of , I did reset the main board and cleared all codes, run diagnsotic test all ok"
WASHER MAYTAG MVWB835DW1 "UNIT NEEDED NEW VA;VE PSP PART TESTED UNIT THE COLD VALVE WHEN DISENGAGED WAS STILL FILLING EVEN AFTER IT WAS TURNED OFF PLUNGER WAS STUCK, REPLACED AND TESTED UNIT NO FURTEHR ISSUE COLLECTED PAYENT; used 1 W11165546 (WATER VALVE) from stock"
DRYER WHIRLPOOL WGD7500GW0 "Due to broken lid, i did it, need to order switch for tomorrow; ordrng 1 WP3406107 (switch-dor)"
DISHWASHER WHIRLPOOL WDT970SAHZ0 "dUE TO NOT DRTEN AT THE ENDE OF CYCLE, i ADVICED TO CUSTOMER TO USE jet dry FOR BETTER FUCNTION all tested ok"
DISHWASHER KITCHENAID KDPE234GPS0 "Diue to knife it was stuck in the heater body, i tookit out and cleaned, tested and tested ok."
DRYER WHIRLPOOL WGD7500GW0 "Diue to missing part , I need to order partloverlay comeback this thursday.; ordrng 1 W11124277 (overlay)"
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Due to not making ice, i found kink line in back of water fill hose now all tested out ok"
REFRIGERATOR KITCHENAID KBSD602ESS01 "Due to air leak at freezer to side, I heated the gasket around freezr cabinet for proper function."
DRYER WHIRLPOOL WGD7500GW0 "Due to not starting, I need to order parts board/ console.; ordrng 1 W11124284 (cntrl-elec) and 1 W11124264 (console)"
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Due to leaknat the freezer side , i installed new washer and adjusted the gasket door for proper operation"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "dUE TO drawers are little bit harder to open/close, i made some adjustment and put some vaseline in rails for proper function."
DISHWASHER MAYTAG MDB4949SDH0 "Due to leak , i installed new gasket for proper function , i was there w/ customer and found no leaks."
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Due to broken adjuster , i installed new adjuster for proper operation all tested out ok"
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Authorization # wmjp6mjnpl1, Due to broken rack i will order adjuster; ordrng 1 W10712395 (adjuster)"
WASHER WHIRLPOOL WFW6620HW0 "Due to soap not coming in the tub, i did calibration in the unit and also did ran test mode and all passed."
DISHWASHER WHIRLPOOL KUDE70FXPA5 "Due to stuck key, i told him to reset tthe ui board panel."
REFRIGERATOR KITCHENAID KRMF706ESS01 "Due to intermittent on/off, I installed new control board for proper fucntion"
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Due to no light in freezer, i made some adjustement in switch take in out and put it back for porper connection all tested out ok"
DISHWASHER AMANA ADB1500AWS3 "Due to broken latch kit, I replaced new latch kit for proepr fucntion."
DISHWASHER KITCHENAID KDTE334GPS0 "Due to dent in front panel and also dent in lower cover, customer wants replacement due to unit is new and not even installed yet."
REFRIGERATOR KITCHENAID KRMF706ESS01 "Due to a leak water , i check everywhere in dispenser side ice cube side and found no leak at this moment, adviced to customer to video or take pictur of the leak."
DISHWASHER AMANA ADB1500AWS3 "Due to the broken part is the handle, need to order this part , i called Edwin to get this part #.; ordrng 1 WPW10130695 (latch kit) and 1 wpw10275768 (latch)"
WASHER WHIRLPOOL WFW6620HW0 "Due to detergent it solve slowly, I reset the computer and calibrated and explained to customer all depends the load how u used. alltested out ok"
DISHWASHER AMANA ADB1500AWS3 "Dueto loose latch, I order new latch to install for proper op.; ordrng 1 WP99002751 (switch- do) and 1 WPW10275768 (latch-door)"
DISHWASHER KITCHENAID KDPE234GPS0 "Due to not running, I reset the power and main board for proper function"
REFRIGERATOR KITCHENAID KBSD602ESS01 "Due to not dispensing ice, i defrost some ice in dispensing chute all tested out ok, adviced customer not use to much crush ice."
DRYER MAYTAG MGDB835DW4 "F2-E1, due to not dryen properly, I have to oredr UI displau and board; ordrng 1 W11158457 (overlay) and 1 W11133021 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Due to leak water , I adjusted measure fill valve cup and installed water valve and ice maker for proper function."
WASHER WHIRLPOOL WTW8040DW4 "Due to not washing properly, i reset the main board and did calibration for proper test , also called to techline for test all runs fine."
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Due to leak at the icemaker, i need to order icemaker and water valve; ordrng 1 W11043013 (valve) and 1 WPW10300024 (icemaker)"
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Due to not cooling, i made some adjustment in relay in compressor side for proper function all teste dout ok"