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for Orange, CA
Rocco - Orange, CA
It was the 6th service call since we purchased oven in July 2019. Hopefully they have corrected the defective programming and oven not working. Whirlpool should extend our warranty another 6 months as we are just now able to use this brand new oven.
Travis - Orange, CA
Great work very nice tech
Not good service
Rocco - Orange, CA
Oven does not turn on for baking. Touch screen defective does not allow the oven to turn on. Need technician again 4th visit
David - Orange, CA
Personable and knowledgeable technician
"Apartment 249 - Orange, CA
Jonathan was very professional, very knowledgeable and great to work with we’d be happy to have him take care of our needs anytime!!!
Delia - Orange, CA
The best service
Ryan - Orange, CA
Great service and customer relations.
Good, timely service
Mark - Orange, CA
Sam took care of the problem in a timely manner & communicated well re the issue. Product still under warranty.
Well satisfied with service
Michael - Orange, CA
We were well satisfied with the service to our ice maker provided by Sarkis. We appreciated his expertise and quiet, professional efficiency. Very happy, job well done.
Steve - Orange, CA
Sam was an absolute professional and went out of his way to diagnose, obtain the needed part from a second repair technician and return all in one day to complete our service. He was always smiling and a pleasure to get to know. I will use him in the future and recommend him to my friends and family. Nice job Sam!
Susan - Orange, CA
We've been having problems with our oven for several years. Ramon not only repaired it, but also explained what he did and why he did it.
Punctual, friendly & efficient
Rosalie - Orange, CA
Delia - Orange, CA
Carlo - Orange, CA
My experience was horrible. I was without a Refrigerator for three weeks. I got mixed information from your customer service reps.
Eleven - Orange, CA
Lupe - Orange, CA
Claudine - Orange, CA
Thank you for great service!
Great service great tech
Travis - Orange, CA
Javier was amazing very polite, professional and knowledgeable
punctual, polite, knoweldgeable , found the problem quickly, (unlike previews warranty service in Dec. 2018)
Patricia - Orange, CA
Margaret - Orange, CA
Problem resolved quickly with politeness.
Noisy Garage Fridge
Richard - Orange, CA
No problem could be found with the appliance. Of course, no noise occurred while Victor was here. His inspection could find no probllem with the compressor nor fan. I was pleased with his friendliness and his knowledge.
Horrible service + lazy technicians
Michelle - Orange, CA
First I was reschedule because the technician said he needed a part he had to order. He made this decision without coming to my home and inspecting my stove. Then, the technician that came said I had to switch my electric panel off and on next time it gets stuck. Really? Who wants to fix their applicance by doing that every time? What happened to the part the technician said he “needed” to replace? Sounds like a bunch of lazy technicians to me. Waste my time taking 2 days off of work - UNPAID!!! So disappointed with your service. Unprofessional to say the least.
Raghda - Orange, CA
Very good thanks
Good service and quick response
Victor - Orange, CA
No words, justa GREAT service !
Excellent customer service!
Chris K. - Orange, CA
Jerry - Orange, CA
Preston was professional and respectful and provided service in a timely manner
WASHER WHIRLPOOL WTW5000DW3 ordering parst setting up appt for this week. when its in middle of spin its rattling at the splutch ordering parst; ordrng 1 W10890624 (motor) and 1 W10721967 (cam) and 1 W11417466 and 1 W11035751 (gearcase)
OVEN WHIRLPOOL WOS72EC0HS01 i was helper
REFRIGERATOR MAYTAG MFI2269FRW00 issue with the door hinge i removed the door hinge and reinstalled door all tested fine
REFRIGERATOR KITCHENAID KRFF507HPS00 freezer l e d was out installed l e d module ckd ok; used 1 w10908166 (module) from stock
WASHER MAYTAG MVWX655DW1 replaced parst tested unit no further issues recalibrated and all tested ok
DISHWASHER MAYTAG MDB4949SHZ0 customer saing dw smells like smoke ckd unit ok i found pise found piece of plastic next to heater instruct customer plastic possibility caust to smell
WASHER MAYTAG MVWP575GW0 "according to customer not spinnig and draining ran diag shifter not fullin disengaging ordering parst setting up asap appt once it gets approved,; ordrng 1 W11411581 (board) and 1 W10715787 (coupler) and 1 W11418231 (agitator) and 1 W10721967 (splutch) and 1 W11212745 (shifter), states that autho needed"
WASHER MAYTAG MVWX655DW1 r.a friday AM first call; schdld next appmnt for 2/14 FRI 7:00
REFRIGERATOR WHIRLPOOL WRS321SDHB04 refrig ice shute dropping ice unit ckd working normal
OVEN WHIRLPOOL JJW2730WS02 replaced parst but unit is still needing ui reordering ui tested unit no further issues with fans all etsted fine will return with new ui cust pid for remaining balance today no further issues except ui
WASHER MAYTAG MVWX655DW1 "ran diag and error ocde for stuck key and also for long drain i ran diag, no issue with fill wash and drain, pump is working shifter also workinhg. unit may need board custiomer will talk to husband and reach out to us if they want repaisr within the next 30 days W11116592 - control s code t3"
DISHWASHER KITCHENAID KDTE404DSP0 W11171223- control W10866116- board ran diag and no erro codes cust states it runs forever i explained the express wash is 1 hour and heated dry is 30 min extra if shes using normal it will be 2 half hours and tough would be closer to 4 with heated dry. inspected unit no furtehr issues cust will call us if she wanst it repaied we can replace boards but she would be repsonsible for repairs s code controls and ui and she will be repsonsilbe for 330.00 t6
DISHWASHER KITCHENAID KDTM354DSS5 disp door was brokn installed dispnser ckd ok i swo receipt 03/12/19 picture in sd web; used 1 W10861000 (DISPENSER) from stock
OVEN WHIRLPOOL WOS72EC0HS01 touch screen is not working installed panl ckd ok
DRYER WHIRLPOOL MGD6630HW0 unit ckd working normal air vent long distentgoing to the roof inst cust to clean air duct
OVEN WHIRLPOOL WOS72EC0HS01 touch screen is not working orderd panl; ordrng 1 W11351998 (panl)
DRYER WHIRLPOOL WGD5000DW3 unit ckd working normal inst cust to clean air duct
DISHWASHER MAYTAG MDB4949SHZ0 dwfective sump wll order and replace next week; ordrng 1 WPW10591570 (sump)
REFRIGERATOR KITCHENAID KFIS29PBMS00 "unit needed new ice maker replaced and ran test 45, 57 and 59 all passed no furtehr issues allow time for unit top freeze water and push out ice 24 hours"
WASHER MAYTAG MVWX655DW1 "unit was stuck on the drain safety cycle inturrupted cycle. ran diag and cleared codes, stuck key error fixed issue no furtehr issues all tested ok"
LAUNDRY CENTER MAYTAG MVWX655DW1 unit needs new tramission leaking oil will return amd replace parts when parts arrive; ordrng 1 W10721967 (cam) and 1 W11035751 (gearcase) and 1 W11026785 (motor) and 1 W11239857 (belt)
DRYER WHIRLPOOL WGD4850HW0 replaced handle tested unit no further issues; used 1 W10861225 (HANDLE) from stock
DRYER MAYTAG MGDB850YG1 fuse thermal open and wheels are noisy; ordrng 1 WP3390719 (fuse-thrml) and 1 4392067 (dryer repair kit)
WASHER WHIRLPOOL WTW4850HW1 "customer upset about the water in teh tub assm, theres always water in the tub the gravity from the drain that comes back in after the drain pump stops will always put water back into tub and also these tubs have water in the tub assembly from factory as a counter weight. the unit wobbles due to teh suspension rods it uses teh weight of clothes to balance itself. teh noise is from teh motor as it agitates no error ocdes in teh system unit workking as per manufacure specs."
OVEN WHIRLPOOL WOD51ES4ES00 unit needs fuses and thermostats ordering parst and dolly will get double autho nxt visit.; ordrng 3 W11025102 (fuse)s and 1 W11034459 (thermostat) and 1 dolly
RANGE WHIRLPOOL WFG515S0ES1 unit needed new hinge assmbly tested unit no further issues no heavy weight on door whern opened. all tested ok
MICROWAVE WHIRLPOOL WMH31017HS0 "unit needed new fuse replaced and testd no further issues; used 1 W10138793 (FUSE), and 1 W10269460 (SWITCH) from stock"
RANGE WHIRLPOOL WFG515S0ES1 "hinge causing unit to not close gasket not sealing, removed gasket and foudn tabs not pushed in and not holding on to frame, fixed gasket, pulled off door and hinge, foudn issue with the hinge bracket, fixed and aligned no further issue with closing all tested ok"
DRYER WHIRLPOOL WGT4027HW0 found white wire going to motor cut put it together now dryer works.
OVEN WHIRLPOOL GBD307PDQ09 unit needed fuse it powered up but now it needs touchpad see QN for details
REFRIGERATOR MAYTAG MFI2665XEM7 installed ice meker same problem no charge; used 1 WPW10300024 (icemaker) from stock
DISHWASHER KITCHENAID KDTE104ESS1 repair fill hose ckd working ok
RANGE WHIRLPOOL n/a unit needs hinges ordering parst spoke with; ordrng 1 WPW10299226 (hinge) and 1 wpw10299224 (hinge) and 1 wpw10299227
LAUNDRY CENTER WHIRLPOOL WGT4027HW0 replaced drain pump and main board test good.
WASHER WHIRLPOOL WTW4810BQ0 recalibrated unit fixed controls tested unit no further issu paid for servie via cc es
DRYER MAYTAG MGDC465HW0 installed repair kit ckd working ok; used 1 4392065 (REPAI KIT) from stock
REFRIGERATOR WHIRLPOOL WRF560SEHZ "i could not fine any s,oke neither a short"
DISHWASHER KITCHENAID KUDE50CXSS2 installed motor pump and drain pump parts cover whrlpool autg#kn4jvn4fp1
REFRIGERATOR WHIRLPOOL WRX735SDBM02 door-not closing/sealing installed bracket and slide ckd working ok
FREEZER WHIRLPOOL WZF79R20DW03 installed compressoe an evap ckd working ok auth#wnc9a00nl2