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Local Reviews
for Newport Beach, CA
Powered by Fluid LOCALIce Maker
Francis - Newport Beach, CA
Arrived on time knew what needed to be done
awesome repair man
Doris - Newport Beach, CA
Francis was efficient, friendly and very professional! i would ask for him again!!! the work was under warranty which i appreciated!!! i would highly recommend your company!!!
Disappointing
Steve - Newport Beach, CA
Technicians have been to the house twice and they have not fixed the ice maker. This is our second home so we are not there all of the time. The first time they came my nephew met them at the house. My nephew said the technician told him it was fixed. When we arrived a week later no ice was being made. We called and set up another appointment and they came and determined what was wrong and had to order the parts. Another appointment was made and the day of the appointment he was sick so another appointment was set up which my wife requested a morning appointment. They told her yes but then they called to tell her it would be a 1 - 4 appointment which she could not do. Another appointment was set up for last Wednesday for 8-11. We were not there but our house keeper would be there. At 10 my wife called to ask when they we’re coming and a lady answered and they were on their way. The house keeper stayed until 11:15 as she had another appointment. The technician called my wife at 12:30 to tell her they arrived at our house however my wife was 300 miles away. This has been very frustrating as my wife was there for 2 weeks and your service could not get this done. My wife will be back down on Friday May 24th and available to meet a technician. Let us know if we can get a early morning appointment. Thanks Steve and Melinda Church
Great Service
Diane - Newport Beach, CA
Great service!
Jenny - Newport Beach, CA
REVIEW
Lauren - Newport Beach, CA
JOHN WAS CONFIDENT OF HIS DIAGNOSIS AND SUPER COMPETENT HANDLING THE REPAIR OF MY RANGE. BOUGHT THE LIGHT BULB FOR OVEN OFF AMAZON FOR 80% LESS THAN PARADISE WAS SELLING IF FOR. SO PRICING COULD BE BETTER.
on time - very efficient -
Doris - Newport Beach, CA
i would definitely us your service again
Stellar service
Roy - Newport Beach, CA
Paradise and in particular service rep Jonathan exceeded my expectations. I haven't had a service call of any type be handled so efficiently. Bravo!
Above and Beyond!
Charles - Newport Beach, CA
Jorge was fantastic! He called ahead and gave me a quick summary and reminder of costs and what may or may not be needed. Then when he arrived he was able to promptly figure out what was wrong with the unit and had the issue fixed within a matter for moments. Thank you so much! I will keep Jorge and Paradise in mind if I have anymore issues!
Great customer service
Juan - Newport Beach, CA
Mirpour
Azam - Newport Beach, CA
Johnny was a very polite, knowledge able & helpful person. I was so pleased with his service. He is a great asset to your company.
Good
Alexander - Newport Beach, CA
Mr Sarkis is a great employee for you
Asdghig - Newport Beach, CA
But I had already told you the knobs are not working so it was 109 $ spent for nothing.
Great service!
Adriano - Newport Beach, CA
Great communication on setting up the appointment
Steve - Newport Beach, CA
no price it was on warranty
Very Knowledgeable and quick service
James - Newport Beach, CA
Stellar Service
Maha - Newport Beach, CA
John came to fix a rattle in my Maytag dryer. He knew where it came from, fixed it and was extremely polite and professional.
Very professional, great service
D. - Newport Beach, CA
Very good service. Appliance tech was well informed, efficient and pleasant.
Good
Mr - Newport Beach, CA
Great work, very friendly and professional.
Jaime - Newport Beach, CA
I would recommend such a great service and great customer service.
Very friendly and professional service man and he was able to fix my problem. Very grateful thank you so much
Judith - Newport Beach, CA
felt like I got ripped off
Mrniceguy - Newport Beach, CA
Service man was 2 hours late, did not even bother to call. Charged me $109.95 just to give estimate, no work done. Parts price increased by 75% over cost. Told me unit would run fine without replacing seal so I really did not need service call. Service call should have been less if no work is done
Great Service
Ronna - Newport Beach, CA
John is an excellent technician
Great service. Prompt Knowledgeable service
Kerri - Newport Beach, CA
Fantastic Service!
Fiona - Newport Beach, CA
Great Service
Ryan - Newport Beach, CA
Review of Ramon Heredia
Melissa - Newport Beach, CA
He was great!!!
Great service
Keith - Newport Beach, CA
Great service! Johnny was the best service rep my wife and I have come across. He explained everything in detail, was friendly and polite . The company is indeed fortunate to have a representative like Johnny.
Jonathan H.
COMPACTOR WHIRLPOOL KTTS505ESS0 replaced parst andf tested unit no further issues
Jonathan H.
ICE MACHINE JENN-AIR JF42NXFXDE01 unit has policy adjustment for parts coverage but not labor ordering parst setting up this week; ordrng 1 W10889530 (arm-shut) and 1 W11342242 (shut off)
Jonathan H.
REFRIGERATOR KITCHENAID KRFC704FBS00 UNIT HAD THE ORIGINAL REV D ON THE BOARD CHECKED SERVICE POINTER THAT WAS CAUSING THE COOLING ISSUES AND THE WATER LEAKAGE WAS FROM THE ICE BUILDUP FROM EVAP CHECKED EVAP TODAY NO ICE BUILDUP ONLY ISSUE ACCORDING TO SERVICE POINTER WAS THE BOARD REVISION. REPLACED AND TESTED NO FURTHER ISSUES ALLOW FEW DAYS FOR THE ICE TO MNELT BUT NO FURTHER ISSUES PRESENT
Jonathan H.
RANGE WHIRLPOOL RBS245PD88 "unit still not working they need control board 4453193 but subs to 8186024 and its discontinued repairclinic states tehy have but we dont get from there customer might get board on his own or new unit, reimburse customer not charge for the sensor only charged initial trip charge"
Jonathan H.
REFRIGERATOR JENN-AIR JS48SEDUDB01 "unit needed board coil cleaning also cleaned teh doors inspected motor no need for motor assembly tested the coompressor and invetr, all fans working unit droped down to the 50s before i left all checked out fine no further issues cooling is perfect so sealed system issues presnt."
Jonathan H.
DISHWASHER KITCHENAID KDTM404ESS2 harness issue not allowing power to the controls fixed wire all else tested fine no further issues still in warrnty
Jonathan H.
REFRIGERATOR JENN-AIR JS48SEDUDB01 unit needs new revision kit as per service pointer main board W10789107 also may need motor for disponcer and customer wants filter assembly ordering parst for repairs will complete this week friday. customer stated cooling was fine prior to this issue so assumining no freon leakage or obstrcutions in system wiull confirm nxt visit; ordrng 1 W10789107 (board) and 1 eDR3RXD1 (filter) and 1 W10822635 (motor)
Jonathan H.
DISHWASHER WHIRLPOOL KUDK03FTSS0 replaced part and tested unit fills and drains detergent dispncer was defective.
Jonathan H.
DRYER WHIRLPOOL LGQ9858PW0 Replaced switch and tested unit original switch was defective tested all checked out fine.
Jonathan H.
COOKTOP KITCHENAID KCGS556ESS02 Replaced all tested fine.
Jonathan H.
REFRIGERATOR KITCHENAID KRFC704FBS00 Needs update from service pointer ; ordrng 1 W10815735 (cover-evapEVAP) and 1 W11332011 (BOARD)
Jonathan H.
WASHER WHIRLPOOL WFW9300VU02 Unit needs water valve replacement I checked under unit thru kick plate to see if any water seeping thru the bellow no water. Pump does work but customer stated it wasn't pumping from before. Unit is filling on its own needs valve and 2mc to pull out unit. From the complaint and convo with customer it seems like the drain catch on bottom of unit might also be cracked or issue with the seal on set water did seep thru roof on lower level of home so they might also need plumber to check out the drain pan catch. Paid for service charge today but will look into getting new unit between oarts tax labor and 2mc repairs If they want repairs they can call us back please have 2mc and valve
Jonathan H.
DRYER MAYTAG MED6630HW0 Different issue. Issue with blower assembly not pushing out the air and time cuts off. Sensor issue fixed sensor. Bill separately different problem.
Jonathan H.
REFRIGERATOR KITCHENAID KSSC48FTS02 Unit had a lot of moisture intake did vacuum in it and also had to remove condenser line to flush out system fully. Tested unit after all joints no visible leaks had to install heat exchanger as well old one in liner full of water and brown residue. Tested again no leaks no obstructions in lines added 8.5 oz and tested again no further issues used 2 uv driers from t.s to remove all contaminants. ; used 2 WPW10143759 (DRIER) from stock
Jonathan H.
WASHER MAYTAG MHW2000AWW 22002115 tub WP22002023 bracket Parts are discontinued unit needs inner outer tub assembly but they don't make certain parts. Parts tax and labor Customer will look into new unit
Jonathan H.
DRYER MAYTAG MGDB835DW4 Unit needed the door hinge removed and readjusted. Keeps hitting top right and won't close properly. Fixed door no further issues.
Jonathan H.
REFRIGERATOR KITCHENAID KRSC500ESS00 Unit had issue with ice maker door flap assembly. Removed the flap and adjusted to stop hot air from flowing inside no further issues all tested fine.
Francis C.
REFRIGERATOR KITCHENAID KUDF204ESB00 CUSTUMER NOT HOME HELPING YH TRAINING
Jonathan H.
WASHER MAYTAG MVWB835DW3 Issue was the controls needed reset calibration was needed for the spins cycle all were set for wrong times. Removed power at harness and then tested again after rest in diagnostics no further issues.
Francis C.
COOKTOP-GAS JENN-AIR CG205W "found top pan wont had a good contact with the switch , i just adjusted the pan , now its ok tested fine now its working ok . not charging custumer satisfaction ."
Jonathan H.
DISHWASHER WHIRLPOOL KDTM404ESS3 drain the imepella was seized up. Tested unit after fixing motor for drain and all tested fine afterwards.
Jonathan H.
OVEN WHIRLPOOL KEBS278SSS04 8303840 rack discontinued. Also needed calibration on the lower oven so I calibrated positive 10. Charged just the service charge on 2nd appliance.
Francis C.
WASHER WHIRLPOOL WTW8900BW0 CUSYUMER NOY HOME TRAINING YH
Jonathan H.
COMPACTOR WHIRLPOOL KTTS505ESS0 Compactor needs motor the noise is comming from the gears we can psp parts but labor not covered. Customer will today and will pay balance next visit. T5; ordrng 1 780477 (chain-drve) and 1 882699 (gear-drive) and 1 WP9871971 (switch-off) and 1 WPW10451272 (screw-powr)
Jonathan H.
COOKTOP KITCHENAID KCGS556ESS02 Reordering part. ; ordrng 5 W10853046 (bezel-knob)s
Jonathan H.
REFRIGERATOR KITCHENAID KBFN406ESS01 Unit needed the ice maker shut off put in the wire was off and not allowing unit to make any ice. Also had to lower temps freezer too high.
Jonathan H.
MICROWAVE KITCHENAID KMBD104GSS Replaced board and tested unit no further issues. All checked out ok unit powered up.
Jonathan H.
REFRIGERATOR KITCHENAID KSSC42QMS02 Replaced motor and tested unit. Unit makes ice like normal allow few buckets of ice before using. All tested fine customer paid balance today via check total was tested no further issues customer has 1 year parts labor warranty.
Chris Z.
COOKTOP-ELECTRIC JENN-AIR JED8345ADB15 modual needs to be replaced but the price for total repair is too much
Jonathan H.
REFRIGERATOR KITCHENAID KSSO42FTX00 Unit needs controls. Ordering parts setting up ASAP appt. paid deposit via cc. Will return with part and do coil cleaning as well. ; ordrng 1 W10789107 (BOARD ) and 1 W10801766 (cntrl-elec REPLACMENT )
Jonathan H.
COOKTOP KITCHENAID KCGS556ESS02 Spark module not allowing any of the igniters to ignite. Opened up and found no connection to the main power for module. Rechecked harness and found pinched wire. Reset breaker and then found issue with knob bezel. Fixed issue with igniter. Ordering and direct shipping bezels for customer. ; ordrng 1 DS-W10853046 (BEZEL )
Jonathan H.
DISHWASHER KITCHENAID KDTE204ESS3 Unit heater might have been disconnected. I fasted all parts and tested unit no further issues heater turns on and the disorder gets power for detergent holder. All seems fine allow few runs to ensure its up and running.
Jonathan H.
REFRIGERATOR KITCHENAID KSSC48FTS02 Unit needs full sealed system parts covered for sealed system until 2020 gave customer the option for board replacement as well since we're doing full sweep on the unit. Ordering parts and board will return Thursday to do repairs paid deposit via cc I'll do balance once we finalize repairs. ; ordrng 1 JHONLY and 1 W10508992 (exchanger) and 1 W10789107 (cntrl-elec) and 1 W10801766 (cntrl-elec REPLACMENT ) and 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WPW10281063 (heater-pan)
Ramon H.
MICROWAVE JENN-AIR JMW3430WS01 replaced inverter and mag...tested working good
Jonathan H.
DISHWASHER KITCHENAID KDTE334GPS0 "Customer showed me how she loads the dishwasher and she literally throws the rack inside causing all the dishes to fall left or fall right. I explained she has 2 options, push the rack in much softer or load them up properly. Customer very upset with the unit she wants another one she wants a replacement I explained no marts will fix the dishes falling when u push them in that hard and if she gets another one she must understand the new one will do the same thing it's not a functional issue all else tested fine. Adjusted the racks and hopefully that will be sufficient for her."
Jonathan H.
ALPHA MAYTAG n/a Unit needed new bellow replace gave the quote for customer and she dosnt ant repairs will call in in 39 if she wants repairs. W11106747.
Jonathan H.
DRYER MAYTAG MGDX655DW2 Roller support broke off. Replaced. Tested unit no more issues. ; used 1 4392067 (REPAI KIT) from stock
Jonathan H.
RANGE WHIRLPOOL JGD83488DP Unit has gas leak I g from the buner heads. Ordering new heads and also gas sniffer tool ; ordrng 1 GASSNIFFERTOOL and 2 WP2001F175-09 (cooktop)s and 4 WP3403M075-10 (burnr-head)s and 1 WP74006070 (e-burner-)
Jonathan H.
WASHER MAYTAG MHW3505FW1 Mjziczapl1Unit had defective pressure switch replaced from truck struck and ran diagnostics all tested fine afterwards no more erro code. ; used 1 WPW10448876 (SWITHC - WL) from stock
Jonathan H.
OVEN KITCHENAID KEMS309BSS00 Replaced parts and tested unit no more noises no more issues with the unit replaced and tested also stainless steel polished both doors and warmer drawer. Used protective flooring cover for kitchen no further issues.