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for Newport Beach, CA
very good service
Vic - Newport Beach, CA
John is very helpful and friendly
Bob - Newport Beach, CA
Very new Dishwasher still has a smell in it.
Very pleased with the service!!
Sue - Newport Beach, CA
We had tried two other repair services and had no luck at all, so we were pleasantly surprised with the service we received from Jonathan. Communication was really good.
Jim - Newport Beach, CA
Your tech Johnny was fantastic.
Jenay - Newport Beach, CA
Jonathan was great!
Mary - Newport Beach, CA
Kantor - Newport Beach, CA
Adam - Newport Beach, CA
The technicians that worked on my appliance were very knowledgeable and did the repair quickly. I was impressed and would recommend them to anyone.
Very knowledgeable service technicians
Brian - Newport Beach, CA
He determined what my problem was and fixed it.
Jennifer - Newport Beach, CA
Great service, very detailing and polite service man
Deborah - Newport Beach, CA
John - Newport Beach, CA
The tech was extremely personable but it turns out he and his company do not work on these refrigerators. He was very honest and went back to Maytag which then referred another company
Great svc & professionalism
Krista - Newport Beach, CA
Jonathan appeared to have explored all areas and was very thorough. I appreciated his professionalism as well.
David - Newport Beach, CA
Technician Johnathon was very professional and did a great clean job
Brenda - Newport Beach, CA
Our experience with the product was a nightmare. We received two dryers both defective. Then Jonathan (Super man) to the rescue. He handled each situation with perfection and eventually solved all our problems. When I had my own company Iwish I had a guy like him. He is sure an asset to your company. He is the very very best John Peterson
great service & price will use you co. again.
John - Newport Beach, CA
Jonathon was on time & is a strong asset to your business & has a positive attitude about you company, & fixed the problem correctly the first time.
Michael - Newport Beach, CA
Timely, efficient and professional.
Heidi - Newport Beach, CA
On time, Efficient Knew exactly the problem and handled it expertly!!!!
Cordial and Competent
Dave - Newport Beach, CA
He knew the problem immediately. Shared information about our new refrigerator. We were very satisfied with his repair work and useful hints.
excellent service on my refrigerator
Francie - Newport Beach, CA
Johnny had the problem identified in 5 mins, totally fixed in 15 mins. He know right what to do. was paid for by whirlpool warranty.
Caroline - Newport Beach, CA
The technician was very efficient and got my washing machine repaired quickly.
Betty - Newport Beach, CA
Dianna - Newport Beach, CA
Jane - Newport Beach, CA
Jonathan was very professional and did an excellent job!
Horrible customer service
Christian - Newport Beach, CA
Why would I possibly bother to tell you guys how my customer experience was when I’ve called four times to speak with a supervisor and NO ONE at your company will call me back! I Will be filing a complaint with the better business bureau, as well as a small claims court lawsuit, and a 1 Star Yelp review about Paradise Appliance.
Technicians both really good
Rick - Newport Beach, CA
Service friendly and professional Can't really comment on price as don't know what to compare it to
I wish he had the part on the initial call - I told them iseeual number and. She and model however I understand it was 12 years old...
Pauline - Newport Beach, CA
Good - prompt, no issues,
Roy - Newport Beach, CA
Was quickly and profession and pain free. The had to change out our cooktop board. From start to beginning 10min. Didn’t even know they where there. Great company and service guys.
MICROWAVE WHIRLPOOL KMBS104ESS02 unit needed new fuse replaced from t/s all tested fine no issues; used 1 W10138793 (FUSE) from stock
DISHWASHER KITCHENAID KDPE234GPS0 unit needs new sump assmbly ordering sump assm setting up appt for next week office ssb has available; ordrng 1 W11085683 (sump)
WASHER WHIRLPOOL WFW5620HW0 cx had leak coming from drain pump not securley on tab removed and tighten tested several tomes working good
WASHER WHIRLPOOL WTW4616FW1 replaced all parst tested unit no furtehr issues all tested ok no leaks
OVEN WHIRLPOOL WW27210W cx needs membrane no longer avaliable
MICROWAVE JENN-AIR JMW2427DS02 ui is defective completely different issue from last time ordering ui and board; ordrng 1 W11179310 (appliance manager) and 1 W11236900 (ui) and 1 dolly (oven dolly)
RANGE WHIRLPOOL WFG500M4HS replaced bottom of oven
RANGE WHIRLPOOL WFG510S0HS1 ordering panel defective panel all else tested ok; ordrng 1 W11026866 (panel)
COOKTOP IKEA ICS655DS00 unit needs spark ig and manifold assm ordering parts setting up asap appt; ordrng 1 W10594395 (manifold) and 1 WPW10475149 (ignitor spark)
ICE MACHINE KITCHENAID KUID508ESS1 "when i came back ice container was full and machine working, per male nothing to do to it, i agree nothing to do."
WASHER WHIRLPOOL MVWB965HW customer ended up getting newwasher closing out call.
DRYER MAYTAG MGDB955FW0 door was closing crooked i removed and needed to adjust it also customer very upset that unit had slight dent at top left corner informed we will replace if they want us to W10891045- panel if they dont replace
REFRIGERATOR KITCHENAID KRSC503ESS01 replaaced the auger motor that was frozen.. so now unit is able to dispense ice.
WASHER WHIRLPOOL WGTLV27HW1 "error code stuck key i ran diag, cleared code opened console and pulled out button spring stuck on tested unit again no furtehr issues no more stuck button."
REFRIGERATOR KITCHENAID KBSD608ESS01 "unit had a restriction i opened system found freon still inside but no signs of any leaks, customer very upset wants unit replaced i explained our company does repairs on;ly but that i would inform kitchenaid of the repeated attempts to fix unit, last repair was compressor evap and controls and customer is extremly upset with unit tehy dont want any furtehr repairs we replaced uv drier from restriction and tested unit, started cooling. they will be calling kitchenaid for further options. replaced uv drier on sealed system; used 1 WPW10143759 (DRIER) from stock"
WASHER MAYTAG MVWX655DW1 cx lid was loose causing cx machine to shut off randomly tighten hinges and tested working good
MICROWAVE IKEA IBMS1455WS0 cx needs display board and buttons s code part per jermey; ordrng 1 WPW10317093 (display board) and 1 w11086664 (outer button) and 1 w11116990 (inner button)
DRYER WHIRLPOOL WGTLV27HW1 removed unit replaced all parst and tested no furtrher noises all tested ok use autho for double labor from sticky note
WASHER WHIRLPOOL WTW5000DW1 replaced pump assembly tested unit no furtehr issues all tested ok
ICE MACHINE KITCHENAID KUID508ESS1 i turned on it start making ice i ordered drain pump and francis coming with me. we decide to return on monday 25 to re-check unit.; ordrng 1 W10825875 (pump)
DRYER MAYTAG MEDX655DW1 cx start button came loose reattached tested working good
DISHWASHER KITCHENAID KUDC03FVSS0 unit needs new control assembly user interface touchpad shorted out and also they need new door links but user interface is discontinue. informed customer regarding the repairs are not possible due to part no longer available W10084134 - board i sent email to landlord and customer . they will contact landlord for reimbursment
WASHER WHIRLPOOL WFW5620HW0 "controls were stuck ui not operating at all no display, removed power reset controls and ran diagnostics, fixed door lock error ocode tested again no furtehr issues"
REFRIGERATOR KITCHENAID KRSF505ESS01 ordering new door defective 3cc; ordrng 1 LW10755680 (door)
DISHWASHER WHIRLPOOL WDT970SAHZ0 "unit impelalr siezed up no operation ran diagnostics and found error ocode for motor operation. checked power to motor it gets 120 but no movement i checked connection, its connected, opened motor and fixed siezed motor no furtehr issues cleared error ocee all tested ok"
WASHER WHIRLPOOL WFW87HEDW1 unit needed new water level switch replaced and tested no furtehr issues; used 1 WPW10498976 (VALVE) from stock
WASHER WHIRLPOOL WTW5000DW1 unit needs new pump assembly ordering parst; ordrng 1 W10876600 (pump)
LAUNDRY CENTER WHIRLPOOL WGTLV27HW1 replaced all parst ran unit no further issues no more noises the braket and motor were defective all tested ok no more propblems use the double autho code
WASHER MAYTAG MVWB765FW0 unit fills and when it goes to drain it trickles out the standpipe so something is clogged in teher informed cust to contact a plumber ran diag and found errro codes for drain and lid lock fixed error codes for lock no furtehr issues
REFRIGERATOR WHIRLPOOL KBRA20ELSS01 cx had leak on ice maker replaced ice maker and unclogger drain; used 1 4317943 (ICEMAKER) from stock
OVEN WHIRLPOOL CWE5800ACS unit is 22 years old and almost all parts are nla unable to repair unit
DRYER MAYTAG MGD6630HW0 repalced glitchy consol and now unit is comlete
FREEZER WHIRLPOOL WRT518SZFM00 i removed the corner tab that was pushing gasket away casuing an airleak
MICROWAVE WHIRLPOOL WMH31017HS2 "defective microswitch primary door switch bad, replaced no issues; used 1 W10269458 (SWITCH), and 1 W10269460 (SWITCH) from stock"
DISHWASHER WHIRLPOOL WDF331PAHS0 "no heat, checked the heater, heater has resistance checked power to heater, pinched wire in teh harness, removed unit traced wire fond broken wire tested again in diagnoistics no furtehr issues all tested ok"
RANGE WHIRLPOOL WFG510S0HS1 "unit not igniting fast ebnopugh removed teh bottom base and found ignitor too far away from teh manifold to ignite the gas, removed ignitor and bent ignitor tip to proper placmnt tested unit no fuirtehr isues"
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 DEFECTIVE COMPRESSOR ITS GETTING POWER BUT WONT PUMP ORDERING COMPRESSOR AND EVAP.; ordrng 1 WPW10507886 (COMPRESSOR) and 1 W10669254 (EVAP)
REFRIGERATOR KITCHENAID KBFS25EWMS10 firstname.lastname@example.org clogg in fz unclogged and now unit is working and cooling proporly
DRYER WHIRLPOOL WGTLV27HW1 still making noise we need to have that motor replaced with teh brakt and the blower assembly. will return with parst got double labor for repaisr called trade partner wmxbomxnl2; ordrng 1 w10803218 (brkt) and 1 w11094983 (motr) and 1 wpw10349492 (blower)
DISHWASHER WHIRLPOOL WDF331PAHS0 "motor connection not goot so the unit would get the 120 at the harness pins but no operation fixed issue with the connection and motr started immediatly, fixed issue all tested fine ran thru diag and cleared error ocodee all tested ok"