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Local Reviews
for Mission Viejo, CA

Paradise Appliance Service Rated 4.4 out of 5 stars based on 57 customer reviews

Map of Mission Viejo, CA

Below average




Review of Paradise Appliance Service

I have been charged for diagnosing fee but never got a solid answer what cased the problem to our refrigerator. I would expect the technician to connect the laptop or any other devices to the main board of the fridge and do a diagnosing test and give me the report for that amount of charge. we still do not have any idea about the problem that causes our fridge which randomly happens to our fridge.


Map of Mission Viejo, CA

Casta d Sol




Review of Paradise Appliance Service

On time, professional and a good sense of humor!


Map of Mission Viejo, CA

Green




Review of Paradise Appliance Service

Jorge was great


Map of Mission Viejo, CA

Great service




Review of Paradise Appliance Service

Jonathan was prompt and very engaging with us. Showed us the burnt board and explained how it possibly happened. Cleaned up and left the kitchen spotless!


Map of Mission Viejo, CA

Super nice man great service




Review of Paradise Appliance Service

He was very professional and efficient.


Map of Mission Viejo, CA

Jorge was great!




Review of Paradise Appliance Service

Jorge asked questions then proceeded to check many different possibilities that might be causing the problem. It ended up being the motor. He also found some other problems. I explained since it was not even a month old I didn’t want it to be repaired but replaced. He turned in his evaluation and a few days later I went back to Lowe’s. John immediately took good care of me also. A new washer is being delivered this week. I would call on Jorge again if I had a problem. He diagnosed the problem, and was very pleasant to work with.


Map of Mission Viejo, CA

Great Job




Review of Paradise Appliance Service

Jorge did a great job. The refrigerator is at least 10 years old. He replaced the fan and got the icemaker working. He went over and above to fix this refrigerator.


Map of Mission Viejo, CA

Great service and awesome price. Thank you.




Review of Paradise Appliance Service

the only issue was the ice maker was not working when the technician left. I was not aware I had to move a latch to make the ice maker work. Once this was done, the ice maker started making ice. the Tech had to come back just for this reason.


Map of Mission Viejo, CA

couldn't be happier




Review of Paradise Appliance Service

Jorge was great about communicating the start time, showed up right on time, found and fixed the problem quickly and completely; very friendly and courteous throughout it all


Map of Mission Viejo, CA

Very happy with Jorge




Review of Paradise Appliance Service

First serviceman who was sent had a lot of trouble figuring out the issue. Jorge came second and was able to solve the problem.


Great service!




Review of Paradise Appliance Service

I told them the problem when I made the appointment and the technician called me to reschedule the initial appointment to a time when he would have the parts ordered and on hand. I appreciated that I only had to be home once - for the repair! Friendly, efficient service - thank you!!!


Accurate service!




Review of Paradise Appliance Service

Problem was accurately diagnosed this time.


Best service man I've ever had!




Review of Paradise Appliance Service


Good technician,




Review of Paradise Appliance Service

Jorge was able to find cause of the noise in our new Whirlpool French door refrigerator. He ordered a new part and came back and fixed the problem. He also is a very nice person.


Good job.




Review of Paradise Appliance Service


Jorge came in to replace and repair the problem that he found at a previous visit. Great service, identified the problem and repaired the it promptly.




Review of Paradise Appliance Service

Excellent response to a situation that required replacement of parts. Appreciate his service and knowledge and ability.


Great Service




Review of Paradise Appliance Service

Our technician, Sam, was wonderful. Upon arriving he asked if I wanted him to wear "booties" to protect our flooring. This small question let me know that he respected us and our home. He was courteous and very knowledgeable, explaining what he was doing while investigating our problem. He found the problem and was able to order the part that day. Our refrigerator was repaired in 2 days. We have appliance insurance coverage so the price is unknown to us, but I would call Paradise Appliance because of the professional technician, Sam, and I hope all of their other technicians the same.


Nice work




Review of Paradise Appliance Service


Not happy




Review of Paradise Appliance Service

Fridge still doesn't work, going to have to take another day off.


Very long time before repairs completed




Review of Paradise Appliance Service

Technician was very polite and knowledgeable, however having being referenced to paradise by whirlpool under warranty, I would have expected necessary parts to have been on hand. I was without my 2 month old refrigerator for almost 2 weeks due to availability of the parts. Very disappointed to have to deal with this on a new appliance.


Great service.




Review of Paradise Appliance Service

Jorge was prompt, efficient, and has a pleasing personality.


Excellent service




Review of Paradise Appliance Service


Great technician, terrible company




Review of Paradise Appliance Service

The technician who fixed the machine was amazing. He was very polite and accommodating. He did a fantastic job. The rest of my experience was terrible. The first technician who came out did nothing. When the next tech came out and it was determined I needed several parts replaced, the company did not want to pay for it even though it was under warranty. It took me many phone calls and talking to several people before you agreed to pay for it. I stayed home from work on the day the tech was supposed to come out and he cancelled. The next time the tech was supposed to come out, he was extremely late and I had to reschedule for another day. This was another day I had to miss work. The supervisor I talked with was extremely rude and nasty. I rescheduled for yet another day. The whole experience was awful and ridiculous. I would never buy another Maytag because of this experience.


Great & efficient service




Review of Paradise Appliance Service


Appliance repair




Review of Paradise Appliance Service


Great Service from Francis at Paradise Appliance




Review of Paradise Appliance Service

Francis was very professional, on time and communicated all information throughly with us and he was able to diagnose the problem with our refrigerator and complete the repair and return our refrigerator to service


Molly




Review of Paradise Appliance Service

This was warranty service. Jorge was knowledgeable, personable, professional, and he did a great job!


Got the job done




Review of Paradise Appliance Service

Friendly, nice, and helpful. Got the part we needed however it took extra follow up.


Jorge A.

Jorge A.

WASHER MAYTAG MVWB765FW3 "Due to broken part, i need to order some partd for proper op.; ordrng 1 W11259006 (lid) and 2 W11398707 (bumper)s and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge) and 2 WP693995 (screw)s"

Near San Torini Rd, Mission Viejo, CA 92692
Jorge A.

Jorge A.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Due to not closinf the bottom panel i installed two new srews for proper function.

Near Solonica St, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR IKEA IK8FXNGFDM00 "#7726590933, Due to freezing in fresh food side, i called techline and made adjustment on temperature setting for proper op. sealed system is fine. customer wants replacement mny issues."

Near Cll Alcala, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KRMF706ESS01 "#7726601098 , due to noi lights in fresh food side, i replaced small little board. unit has some pinch hole in back of the cabinet and is leaking water, called techline unit is unrepairable."

Near Pocetas, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL KRMF606ESS00 "Due to unit is working fine now, i tested all fine"

Near Pemberly, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Due to frosted in fresh foos compartment, i need to order motor assy, ui display and board.; ordrng 1 W11087438 (motor-evap) and 1 WPW10675033 (cntrl-elec-S CODE) and 1 W11330971 (control elec- S CODE)"

Near Pacific Cir, Mission Viejo, CA 92692
Jorge A.

Jorge A.

DRYER MAYTAG MGD5630HC1 "Due to intermittent locks , i found door is not alignment and made these adjustment in door and secure the screws all tested out ok. tryed to call whirpool is closed."

Near Vía Herrera, Mission Viejo, CA 92692
Jorge A.

Jorge A.

WASHER MAYTAG MHW5630HC0 "Due to noisy when wash, I found damaged in back of panel washer rubbing panel with motor also found vello is not installed right , is going to need back panel and probably motor and install new vello. customer just bought it 2 weeks ago and unit is already has severe damaged so custome wants replacement."

Near Vía Herrera, Mission Viejo, CA 92692
Jorge A.

Jorge A.

WASHER MAYTAG MVWB765FW3 "Due to noisy , i ran tested mode all tested out ,ok after calibration and adjusted the auger for proper fucntion. this is differnt appliance from my first vist she got replacement so is new one."

Near Pso Theresa, Mission Viejo, CA 92692
Jorge A.

Jorge A.

ICE MAKER KITCHENAID KSF26C4XYW02 "Due to not dispensing ice, I found ice bucket problems, need to order ice bucket and send straight to customer the parts usable / cleanable customer can handle it-; ordrng 1 W11347840 (ice bucket-ds-DS)"

Near Faroles, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Due to unit is off, i have to reset the main board for good operation all the system come back to work. I just collect only 109.95 for advicement."

Near Munera, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KBFS25ECBL00 "Due to intermittent on/off, i reset the main board and all start working as should be."

Near Coronel Dr, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Due to bad door dent, i replaced new door for better look and function, after replacement all cose fine."

Near Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "# xtra labor #, wnbrrnbnl2, due to bad dorr and dented, i replaced new door for better look and function all tested out. ok"

Near Mission Viejo, CA 92692
Jonathan H.

Jonathan H.

RANGE IKEA IGL730CS0 replaced parst tested unit no furtehr issues lal tested ok

Near Ave Bonachon, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KSC24C8EYP02 "Due to leak at the evaporator, need to order nre fresh fresh food evaporator, Try it to fixed ood evaporatot Try it to fixed. need to send back original technician.; ordrng 1 WPW10643261 (evaporator)"

Near Lanar, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer does not want repair only notes, Found ice in fresh food eva"

Near Tesoro, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR JENN-AIR JS48PPDUDE00 "Due to not cooling, i defrost some ice, and all tested out ok"

Near Pericia Dr, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Due to som e noisy, I need to order parts .; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt)"

Near Barquilla, Mission Viejo, CA 92691
Jorge A.

Jorge A.

DISHWASHER IKEA IDT930SAGX0 "Due to not draining, found drain pump is bad in order to fix right need new pump drain. customer wants replacement due to to unit just got installed in her house one week, unit never been used."

Near Aracena Dr, Mission Viejo, CA 92691
Jonathan H.

Jonathan H.

RANGE IKEA IGL730CS0 never sent us teh manifold reordering; ordrng 1 W10873132 (manfld)

Near Ave Bonachon, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KRFC300EBS01 "Due to door dmaged , I took picture , it is freezer door is damaged. is noticeable, customer said from the dsay got delivered.; ordrng 1 W10919637 (dor-fip)"

Near Gitano, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR JENN-AIR JS48PPDUDE00 Need to order parts for drfrost issue. 3 parts; ordrng 1 WPW10160570 (bimetl-def) and 1 W11212356 (motor-evap) and 1 WPW10200659 (cntrl-elec)

Near Pericia Dr, Mission Viejo, CA 92691
Jorge A.

Jorge A.

DISHWASHER IKEA IDT930SAGX0 "Diue to working properly, i adjusted the Drain pump for better function."

Near Aracena Dr, Mission Viejo, CA 92691
Jorge A.

Jorge A.

DISHWASHER KITCHENAID KUDE60FXSS4 "Due to some water left over inside of tib, i found nothing all tested ok"

Near Summerfield, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRS588FIV00 "Due to not cooling, door handle lose, intermittent diespenser function, in order to fix need to order few parts, mother board, heater,byymetal, dispenser cover, handle, damper. customer is un happy due to just bought the refrigerator 2 weeks ago wants replacement."

Near Jinetes, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "#7726278135, Due to not cooling , i installed new sensor for proper op. also check frost pattern , called techline found fan motor evap. not working.; used 1 WPW10277799 (HARNESS, WIRE) from stock"

Near Zapata Cir, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL GD5PHAXMS10 "Due tpo not making ice , I replkaced icemaker for proper fucntion customer paid from before for part and labor."

Near Wesley Way, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Due to no ice , i installe new icemaker and also installeed new fittings for brpoken tubing all tested out ok.; used 2 WPW10271540 (FITTING), and 1 WPW10300022 (ICEMAKER) from stock"

Near Lagarto, Mission Viejo, CA 92691
Jorge A.

Jorge A.

DISHWASHER KITCHENAID KDFE104HWH0 "dUE TO not washing sometimes , i rest the computer and cleaned the drain pump , ran test mode all tested out ok."

Near Tampico Pl, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KBFN502ESS02 "due to no lights in refrigeratorsaide, i need to ordere lights and board for proper function, tried with lights but no luck. need to comeback; ordrng 1 W11368839 (led board) and 7 W10908166 (module)s"

Near Cielo Azul, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WSF26C2EXW01 "Due to not dispensing ice, i adjusted the the bucket oit was not in right position and cleaned the flapper."

Near Espinoza, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KSSC42QMS02 "Due tonnot making ice , i installed new icemaker for proper function"

Near Pacific Heights Dr, Mission Viejo, CA 92692
Jonathan H.

Jonathan H.

REFRIGERATOR WHIRLPOOL KFCP22EXMP5 unit ice maker heater burnt out on the module fixed module for ice maker no further issues all tsted fine

Near Gallina, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Due to not making ice, i installed new icemaker for proper function all tested out ok."

Near California Ct, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KSC23C8EYY00 "Due to freezing in fresh food side , I installed new parts for proper fucntion. defrost a lot of ice."

Near Esteban, Mission Viejo, CA 92692
Jorge A.

Jorge A.

WASHER WHIRLPOOL WTW7500GW2 "Due to noisy in washer, I did some little bit adjustment in gearcase and ran test mode all teste dout ok."

Near Ganiza, Mission Viejo, CA 92692
Jorge A.

Jorge A.

FREEZER KITCHENAID KFIV29PCMS02 "Due to not cooling, #kmrrj00xpl1, need to order , need to come bavck , need helper for , JV OR SD,; ordrng 1 WPW10608485 (evaporator) and 1 W11116006 (evaporator)"

Near Hazel Crest, Mission Viejo, CA 92692
Jorge A.

Jorge A.

WASHER MAYTAG MVWC565FW1 "Due to sometime lid switch works, i replaced these parts for better function , did calibration and all tested out ok"

Near Majorca Way, Mission Viejo, CA 92692
Jonathan H.

Jonathan H.

RANGE IKEA IGL730CS0 unit needs manifold ordering parst; ordrng 1 W10873132 (mnfld) and 1 W10859916 (fnt)

Near Ave Bonachon, Mission Viejo, CA 92691