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Local Reviews
for Mission Viejo, CA
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Emma - Mission Viejo, CA
great communication ang great service
Excellent service
Jonathan - Mission Viejo, CA
Both people were helpful and knew exactly what they were doing.
All good
Nima - Mission Viejo, CA
Quick and efficient
Diane - Mission Viejo, CA
Kathryn
Kathryn - Mission Viejo, CA
Repair was handled in a professional manner.
Great service
Lynn - Mission Viejo, CA
Fixed defective lid and hot water detector. Purchased washer in August and it never worked correctly from day purchased. Repaired on 3-17-20 and works like a charm.
Chris
Stephanie - Mission Viejo, CA
Disappointed
Lynn - Mission Viejo, CA
The cracked plastic on the back left corner was not fixed, still getting error codes and lid still doesn't not lock every time.
Super Service
Daniel - Mission Viejo, CA
Received a new Maytag Steam dryer that arrived with a scraping sound from the drum. Jorge was an excellent tech. He said the dryer would have to be disassembled to fix the problem. I said I want a new one. And that’s where we are now.
Excellent service
Cari - Mission Viejo, CA
The technician showed up on time was very professional explained everything and solved our problem.
Good experience
Ed - Mission Viejo, CA
Maytag Washing Machine
Jacqueline - Mission Viejo, CA
Called 30 minutes before arrival. Was on time. Dealt with the problem and fixed machine on the spot Machine was under warranty.
Maytag freezer repair
Joe - Mission Viejo, CA
waiting two weeks to see if what the repairman did works - it was leaking from the compressor I feel repairman should return to so if his fix worked and address the rust issue on our freezer that was caused by the leaks I am disabled and should not have to pull freezer out and remove panel in back to see if it is still leaking or not. thank you sincerely Joe
Joy
Joy - Mission Viejo, CA
Jorge gave good service and showed me how to take care of things in the future.
familiar with the problem. Immediate resolution.
Jean - Mission Viejo, CA
Great service!
Tracey - Mission Viejo, CA
The tech was on time and fixed our problem quickly.
Good service
Roy - Mission Viejo, CA
Great service
Alex - Mission Viejo, CA
Below average
Kourosh - Mission Viejo, CA
I have been charged for diagnosing fee but never got a solid answer what cased the problem to our refrigerator. I would expect the technician to connect the laptop or any other devices to the main board of the fridge and do a diagnosing test and give me the report for that amount of charge. we still do not have any idea about the problem that causes our fridge which randomly happens to our fridge.
Casta d Sol
Allison - Mission Viejo, CA
On time, professional and a good sense of humor!
Green
Lea Ann - Mission Viejo, CA
Jorge was great
Great service
Mary - Mission Viejo, CA
Jonathan was prompt and very engaging with us. Showed us the burnt board and explained how it possibly happened. Cleaned up and left the kitchen spotless!
Super nice man great service
Patricia - Mission Viejo, CA
He was very professional and efficient.
Jorge was great!
Wendy - Mission Viejo, CA
Jorge asked questions then proceeded to check many different possibilities that might be causing the problem. It ended up being the motor. He also found some other problems. I explained since it was not even a month old I didn’t want it to be repaired but replaced. He turned in his evaluation and a few days later I went back to Lowe’s. John immediately took good care of me also. A new washer is being delivered this week. I would call on Jorge again if I had a problem. He diagnosed the problem, and was very pleasant to work with.
Great Job
Lory - Mission Viejo, CA
Jorge did a great job. The refrigerator is at least 10 years old. He replaced the fan and got the icemaker working. He went over and above to fix this refrigerator.
Great service and awesome price. Thank you.
Lisa - Mission Viejo, CA
the only issue was the ice maker was not working when the technician left. I was not aware I had to move a latch to make the ice maker work. Once this was done, the ice maker started making ice. the Tech had to come back just for this reason.
couldn't be happier
Craig - Mission Viejo, CA
Jorge was great about communicating the start time, showed up right on time, found and fixed the problem quickly and completely; very friendly and courteous throughout it all
Very happy with Jorge
Robert - Mission Viejo, CA
First serviceman who was sent had a lot of trouble figuring out the issue. Jorge came second and was able to solve the problem.
Jorge A.
DRYER WHIRLPOOL WGD94HEAC1 "Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, NEED TO ORDER PART FOR NOISY, NEED HELPER PREFRENCE , RO TECH.; ordrng 1 WPW10211915 (blower wheel) and 1 4392067 (dryer repair kit) and 1 2MAN (2 MAN- RO)"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "q1-no,q2-no, no sign due to covid 19, i installed new freezer door for better fucntion all tested ok."
Jorge A.
FREEZER MAYTAG MSC21C6MFZ00 "q1-no, q2-no, no sign due to covid 19, need tpo order cover evap. due to bend cover.; ordrng 1 WPW10388269 (cover-evap)"
Jorge A.
FREEZER MAYTAG MSC21C6MFZ00 "q1-no,q2-no, no sign due to covid 19, installed evaporator, display,icemaker and charged 5 oz freon allow 24 hr cool down"
Jorge A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "q1-no,q2-no, no sign dueto covid 19, i made adjustment in front feet for better closing also adviced customer to check the doors for better close."
Jonathan H.
FREEZER KITCHENAID KFIS29PBMS00 unit needs new kit ordering parst from service pointer ordering parst; ordrng 1 W10878993 (kit) and 1 W10633627 (harness) and 1 W10917531 (evap) and 1 WPW10143759 (dier)
Jorge A.
FREEZER MAYTAG MSC21C6MFZ00 "q1-no,q2-no,no sign due to covid 19, i need to order display,icemaker and evaporstor for cooling and displat; ordrng 1 WP2188822 (evaporator) and 1 W11114753 (cntrl-elec) and 1 W10873791 (icemaker)"
Jorge A.
REFRIGERATOR KITCHENAID KRSC703HPS00 "Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, i installed board, fan scroll , sensor for proper respomse in defrost isse, ked sesor"
Jorge A.
OVEN WHIRLPOOL WOS51EC0AS04 "q1-no,q2-no, npo sign due to covid, i installed ne sensor fuse for proper function all tested out ok. we going to split the money with my helper. 195/ by two. se authorization # wpk6wpkap1; used 1 WPW10545255 (FUSE) from stock"
Jorge A.
FREEZER MAYTAG MSC21C6MFZ00 "q1-no,q2-no, no sign due to covid 19, i installed sall these parts for cooling function 5 oz freon , check leaks all good"
Jorge A.
WASHER MAYTAG MVWB835DW3 "q1-no,q2-no, nosign diure to covid 19, i installed all these 2 parts for proper fucntion alll tested out ok."
Rose K.
WASHER WHIRLPOOL WTW5000DW3 replaced main control
Jorge A.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "q1-no,q2-no, no sign due to covid 19, installed all thes parts for defrost issue all tested out ok"
Jorge A.
WASHER MAYTAG MVWB865GW0 "q1-no,q2-no, no sign due to covid 19, installed these 2 parts for good function all tested out ok."
Jorge A.
OVEN WHIRLPOOL WOS51EC0AS04 "q1-n0,q2-no, no sign due to covid 19, ordere parts due to no power main board and cosole; ordrng 1 W10839510 (cntrl-elec) and 1 W10864141 (panl-cntrl)"
Jorge A.
OVEN WHIRLPOOL WOS51EC0AS04 "q1-n0,q2-no, no sign due to covid 19, ordere parts due to no power main board and cosole; ordrng 1 W10839510 (cntrl-elec) and 1 W10864141 (panl-cntrl)"
Jorge A.
WASHER MAYTAG MVWB865GW0 "q1-no,q2-no, no sign due to covid 19, installed these 2 parts for good function all tested out ok."
Jorge A.
DRYER WHIRLPOOL LER8648PW1 "q1-no q2-no, no sign due to covid 19, i installed new heating element for proper fucntion."
Jorge A.
REFRIGERATOR KITCHENAID KRFF507ESS01 "q1-n0,q2-no, due to covid 19 no sign, i made aDJUSTMEN IN FREEZER DOOR AMD FRESH FOOD SDE DOOR for proper function"
Jorge A.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "q1-no,q2-no, no, no sign due to covid 19, need to order sealed system parts, compressor.; ordrng 1 WPW10466675 (compressor) and 1 W10913906 (coupler) and 1 W11114753 (cntrl-elec)"
Jorge A.
WASHER MAYTAG MVWB835DW3 "q1-no, q2-no, no sign due to covid 19, order console /main board for no operation , customer will pay when comeback.; ordrng 1 W11112656 (console-scpode) and 1 W11170706 (cntrl-elec-scode)"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "q1-no,q2-no, no sign due to covid 19, due to noisy in fresh food side, i replaced new damper for proper function., You will receive survey in your email about my service couldi have 5 star for my performance thanks."
Jonathan H.
REFRIGERATOR GLADIATOR GARF30FDGB00 unit was making noise i opened rear and foudn teh compressor hot line was jitting teh back wall near compressor making grinding sound all else tested fine after we fixed fans good compressor turning opn no furtehr issues with noise
Rose K.
DRYER WHIRLPOOL LER8648PW1 ordered new heating elment; ordrng 1 279838 (element)
Rose K.
WASHER WHIRLPOOL WTW5000DW3 "ordered new control; (created new UIS, deleted prior attachment to UisID 53237), ordrng 1 W11417466 (control)"
Jorge A.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "q1-no,q2-no, no sign due to covid 19, order parts for defrost.; ordrng 1 W11103760 (harness) and 1 WPW10316428 (heater) and 1 WPW10383615 (thermistor)"
Jorge A.
REFRIGERATOR KITCHENAID KRMF606ESS01 "q1-no,q2-no, no sign due to covid 19, installed motor, motor, control and display for defrost issue in both compartments."
Jorge A.
WASHER WHIRLPOOL WFW5620HW0 "q1-no,q2-no, no sign due to covid 19, i installed new pump for leaks issue all tested out ok"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "pre id damper,; ordrng 1 W11236851 (diffuser)"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "#7727636741, DUE TO NO SIGN COVID 19, q1-no q2-no, called techline told to adjusted the rear air coming from freezer and no put food next to damper. customer upset too many repairs."
Jorge A.
WASHER WHIRLPOOL WFW6620HW0 "q1-no, q2-no, no sign due to c0vid 19 , installed new dispenser bucket per techline for leaks. #7727603659, alltested out ok"
Jorge A.
WASHER WHIRLPOOL WFW5620HW0 "q1-n0, q2-n0, no sign to covid 19, need to order part due to a leak pump; ordrng 1 W11316609 (pump-water)"
Jorge A.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Due to no sign for covid 19, q1-no, q2-no, i made adjudstment in front feet and gasket for good function."
Jorge A.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Due to not cooling, found defrost issue, need to order both motors and control board/user interface, q1no q2- no due to covid 19 no sign; ordrng 1 W11087438 (motor-evap) and 1 W11109595 (motor-evap) and 1 WPW10675033 (cntrl-elec) and 1 W10894103 (cntrl-elec)"
Jorge A.
COOKTOP WHIRLPOOL KGCC566RBL04 "installed new sw valve harness assy, and f/l orifice base, cust pay for parts labor cover by whirpool auth l1, due to no sign for covid 19, q1-no. q2-no"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "q1-no, q2-no, q3,-no, no sign due to covid 19, installed these parts due to freezin in back of icemaker."
Jorge A.
REFRIGERATOR JENN-AIR JS48SEDBFA "Due to not cooling, in order to fix right need all these parts plus compressor is unavailable and customer claim the liner in the bottom of freezer is all scratches that parts is unfixable, q1-no, q2-no, q3-no, nosign due to covid 19"
Jorge A.
REFRIGERATOR KITCHENAID KSSC42QVS06 "Due to covid 19 no sign, q1-no, q2-no, q3-no, due to not making ice, i installed new icemaker for proper respomse"
Francis C.
REFRIGERATOR WHIRLPOOL WUW55X24DS0 "Installed part , now its working ok all is cover under factory warranty authorization WPB7000FL1 , Q1NO Q2 NO NO SIGNATURE COV-19., first compressor came damaged ."
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Due to noisy in fresh food side , i just installed new damper for better operation., q1-no, q2-no, q3-no, no sigh due to covid 19; used 1 W11164593 (DIFUSER) from stock"