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Local Reviews
for Mission Viejo, CA

Rated 4.3 out of 5 stars based on 21 customer reviews

Map of Mission Viejo, CA

Great Service and very professional




Very good experience.


Map of Mission Viejo, CA

Very Pleased




We’ve had several experiences with Paradaise and we’ve been very impressed with both Jorge and Doug, as well as the efficiency of the office. The plumbers are knowledgeable, pleasant and respectful of our property, such as being very careful with our floor. Highly recommend!


Map of Mission Viejo, CA

Refer repair




Very prompt and effective.


Map of Mission Viejo, CA

Great service




Explained and answered questions about the refrigerator addition. to the problem requested


Map of Mission Viejo, CA

Dishwasher repaired





Map of Mission Viejo, CA

He resolve the problem easily




He had good product know;edge


Map of Mission Viejo, CA

Ongoing issue from when I bought new fridge.




Well let's see if my issues will get resolved as all the other repairs for about 1 1/2 have not resolved my ongoing issues with this fridge. Won't really know if issue fully resolved for a while until I use it more.


Map of Mission Viejo, CA

Great service




Great customer service! On time, efficient, and cleaned up before leaving.


Map of Mission Viejo, CA

Great Service




Fast and Efficient


Map of Mission Viejo, CA

Excellent in every way




Everything went smoothly from beginning to end. Responsiveness was extraordinarily on the phone, scheduling was easy and convenient, follow up communication was great for pinpointing a 3-hour window, service man called again to notify he was within distance to us, and upon arrival, he was knowledgeable, courteous, and efficient. Thanks Paradise!


Linda




Great service, Doug was outstanding. Great attitude!


Great installer, but back office needs work




The scheduling is very disorganized, and on the first visit the technician wasn’t given the part I told them was needed. So after waiting a week, I had to schedule another appointment and wait another week for a repair. For the second appointment, I called twice and emailed to remind them that I had to have a morning appointment. They scheduled it between 12 PM and 4 PM, the exact times I told them I would be gone. The company needs to at least listen and try to accommodate customers’ schedules. Also for the first appointment I specifically asked that the technician arrive with the needed part, as I was taking the day off to wait. He arrived without the part and was only there to confirm that that’s exactly what was needed. Five stars to my technician though. He was professional, clean and courteous. The scheduling issues weren’t his fault.


Philipe




Still experiencing and and ice drops


Whirlpool Range Service Call




Doug Scott was prompt, courteous, knowledgeable and helpful. He is an asset to your team!


Incomplete service




My overall experience was not satisfactory. Your company Service Tech Doug Scott did not complete the problem discussed. Only thing he completed was remove Demo Mode from Screen, Message from screen indicated FBEO cooling fan speed set too low was discussed. Doug said this fan gets dirty and will go out, I will type in override so you do not get message, that did not happen, He did not attempt to offer or change out the fan. When he left the glass screen went dark and I phoned him on his cell and he told me what to do to get the clock back. I thought the oven would work since I was hosting for my large family. Message regarding cooling fan kept appearing, NO OVEN. I WANT MY SERVICE CHARGE OF $109.99 CREDITED BACK TO MY VISA CARD. THANKSGIVING WAS RUINED FOR ME. DOUG COMMENTED YOU GET THE PART AND I WILL INSTALL IT FOR FREE. IS THIS YOUR NORMAL MODE OF CONDUCTING BUSINESS WITH CUSTOMERS? I AM CONTACTING YOUR ACCOUNTING DEPT. TO DISCUSS REMOVING THIS CHARGE. ALYCE LEONHARDT


Great Service and Explanation of Everything




Treated me like a VIP, explained it was not broken and why water was in the dishwasher and options for soap to help with the smell. Great guy!


Excellent Service




Doug from Paradise Appliance was the best. He found and fixed the problem with our new dishwasher quickly. He is extremely nice and very professional. We are 100% satisfied with the service.


Owner




Very bad service.


Awesome service!!




Doug was amazing- he was on time, fixed our dishwasher quickly and was super clean!


Great Service, courteous





Great Service




Courtesy and professional to my wife


Sarkis M.

Sarkis M.

M/W OTR KITCHENAID KMHS120ESS UNIT CKD WORKING NORMAL AT THIS TIME UNABL VERF COMPLAN

Near Mikanos Dr, Mission Viejo, CA 92692
Sarkis M.

Sarkis M.

DISHWASHER KITCHENAID KDTM404ESS3 bottom rack keep coming forward leveled lakes ckd ok

Near Mikanos Dr, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "due to noice , I instaleed new icemaker in order cust. have ice again all tested out ok.; used 1 W10873791 (ICEMAKER) from stock"

Near Lagarto, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Found sealed system , need to order parts in order to function right , File #7724229827 from tech -line #7724229621-sr #--approval from AIG-#kj21xj1mpl2.; ordrng 1 8201675 (compressor) and 1 WPW10143759VP (drier-uv) and 1 W11094466 (valve) and 1 W11116006 (evaporator)"

Near Hazel Crest, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "due to freezing in ref. section , I installe all 3 parts in order to be workiung fine."

Near San Leandro, Mission Viejo, CA 92692
Francis C.

Francis C.

MICROWAVE IKEA IBMS1455DS00 "Installed main control electronic , now its working ok tested fine , using mfrref # 7723788062."

Near Rosehedge St, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Found no dispensing water ,ice and broken handle i open display for twisted wire and i put all the wire in right direction, adjusted handle freezer door, put the filter in correct position all tested out ok."

Near Lysanda Dr, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Due to overfreezing in ref. section , need to order part damper control; ordrng 1 WPW10196393 (damper control assy)"

Near Skycrest, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Diue to leak at dispenser tubing, I rewplaced water tubing , filter ousing and water valve and also adjusted water coming from the city side. cust. will check if still leaking or not."

Near Vía Florencia, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KSSC42QMS02 I just adjusted one of the plug from main board in order to icce dispenser motor to work. all tested out ok. warranty from previous ticket.

Near Pacific Heights Dr, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Authorization# wiz6200mpl1. Due to display it was not working as shoul be , I replaced a new one all tested out ok."

Near Chantada, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Due to icemaker not working , I replaced a new IM for proper function."

Near Lucinda, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL n/a "Due to no ice are making, I installe new icemaker in order to customer get a lot of ice all tested out ok."

Near Alamanda, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRT314TFDB00 "Due to not cooling in both compartments, I decided to do seal system dryer been installed and charged 4.44 oz. of freon alow 24 hr to cool down.; used 1 WPW10143759 (DRIER) from stock"

Near Tiagua, Mission Viejo, CA 92692
Francis C.

Francis C.

MICROWAVE IKEA IBMS1455DS00 "found bad main control electronic relay ligth damaged , just ordering part i call whirpool and they gave aditional authorization IIXJ7IXDL2 . custumer complaing about scrach on cabinet when we take off the unit out the cabinet she wants that fix as well .; ordrng 1 W11196485 (control electronic) and 1 2ndtech (12ndtech)"

Near Rosehedge St, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KSCS25FTSS02 "Due to not dispensing ice , need to order some parts.; ordrng 1 WP2252130 (motor) and 1 WP2305243 (shaft)"

Near Pinebrook, Mission Viejo, CA 92692
Jorge A.

Jorge A.

FREEZER KITCHENAID KFIV29PCMS02 "Due to intermittent on/off , frozen and melting, I replaced main board and display board all tested out ok."

Near Hazel Crest, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KSSC42QMS02 installed new board

Near Pacific Heights Dr, Mission Viejo, CA 92692
Jorge A.

Jorge A.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "I foun clips loose from upper rack and need it to order another and make direct shipping to a customer , cust. will install it. DS.; ordrng 2 WPW10195839-DS (dishrack adjuster-DS)s"

Near Begonia Pl, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Found display tactil is not working, need to order display board for pro"

Near Chantada, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Customer not home, seems like they got replacement."

Near San Leandro, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 I installed main board due to intermittent on/off unit now all should be working as should be. by the way the part is under S-Code. the master give me the authorization. MT.

Near Coso, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRT314TFDB00 "need to order parts for on/off refrigerator , timer just in case.; ordrng 1 WPW10511937 (thermostat) and 1 WP2196003 (barrier) and 1 4388931 (timer)"

Near Tiagua, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 Installed all 2 water valve due to leaking at tubing dispenser after these actions all tested out ok.

Near Cll Valdes, Mission Viejo, CA 92692
Sarkis M.

Sarkis M.

DRYER MAYTAG MEDC465HW0 installed motor ckd working ok

Near Halcon, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KRSC503ESS01 dJUSTED TEMP. ALL OK NOW. ORDER PARTS DUE TO SMO CRACK AND WILL BE DIRECT SHIPPED TO CUSTOMER.; ordrng 1 W11217337-DS (shelf glass-DS) and 1 WPW10317270-DS (grille-DS)

Near Aria Dr, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Due to still leaking in dispenser tubing need to order parts, valve and filter housing.; ordrng 1 W10753488 (reservoir) and 1 W11043013 (valve)"

Near Vía Florencia, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Unit is working fine as now , came here to pick up old part also."

Near La Lita Ln, Mission Viejo, CA 92692
Jeremy  G.

Jeremy G.

MICROWAVE IKEA IBMS1455DS00 "units door switch acting irractic ,adjusted and lubercaited door hinge so hits switch everytime tightly"

Near Rosehedge St, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KRSC503ESS01 Installed all these parts due to no defrost in ref. section all tested out ok.

Near Aria Dr, Mission Viejo, CA 92692
Jorge A.

Jorge A.

DISHWASHER KITCHENAID KDTE204GPS0 "Run diagnostic and all running as should be adviced customer to use jET dry , I poor some JET dry in the dispenser."

Near Aria Dr, Mission Viejo, CA 92692
Ramon H.

Ramon H.

LAUNDRY CENTER MAYTAG MVWX655DW1 cx concerned that washer wasnt spinning properly...tested washe levled feet working good

Near Delemos, Mission Viejo, CA 92692
Francis C.

Francis C.

MICROWAVE MAYTAG MMV5208WS1 installed the control board for a safety precaution.use authorization # milxe00epl1mfrref # 7724019841

Near Pacheco, Mission Viejo, CA 92692
Ramon H.

Ramon H.

OVEN WHIRLPOOL WFG525S0HZ0 tested oven adjusted ignitor working good...

Near Vinca Ct, Mission Viejo, CA 92694
Ramon H.

Ramon H.

DISHWASHER WHIRLPOOL WDT750SAHZO tested dishwasher advised cx to fill with rinse aid checked heater working good

Near Vinca Ct, Mission Viejo, CA 92694
Sarkis M.

Sarkis M.

DRYER MAYTAG MEDC465HW0 installed parts lested still not work need motor; ordrng 1 279827 (motor!dryer) and 1 WP694089 (WHEEL)

Near Halcon, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KFCO22EVBL2 "Found unit witrh inoperable water valve , I installed new valve and customer will put back the refrigeartor into their position after they redue their flooring."

Near Oro Blanco, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRT314TFDB00 "Found unit inopesrable , I made some adjustment on compressor relay now all are working fine all tested out ok."

Near Tiagua, Mission Viejo, CA 92692
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KRSF505EWH00 "I got policy Adjustmet # kiokz00epl1.. Due to ice in the evaporator freezer side, I just installed new Bymetal assy, previous tech already installed before new main board. all tested out ok... Need to refund money to customer for 110.00 . .."

Near Vía San Gil, Mission Viejo, CA 92691
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 Due to a leak in tubing dispenser need to order boths water valve.; schdld next appmnt for 2/7 THU !

Near Cll Valdes, Mission Viejo, CA 92692