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Local Reviews
for Mission Viejo, CA
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Fred - Mission Viejo, CA
Great service
Melanie - Mission Viejo, CA
The repairman showed up in a timely manner, was able to diagnose the issue quickly. Everything has been working perfectly since. Friendly and helpful.
work great
Emma - Mission Viejo, CA
great communication ang great service
Excellent service
Jonathan - Mission Viejo, CA
Both people were helpful and knew exactly what they were doing.
All good
Nima - Mission Viejo, CA
Quick and efficient
Diane - Mission Viejo, CA
Kathryn
Kathryn - Mission Viejo, CA
Repair was handled in a professional manner.
Great service
Lynn - Mission Viejo, CA
Fixed defective lid and hot water detector. Purchased washer in August and it never worked correctly from day purchased. Repaired on 3-17-20 and works like a charm.
Chris
Stephanie - Mission Viejo, CA
Disappointed
Lynn - Mission Viejo, CA
The cracked plastic on the back left corner was not fixed, still getting error codes and lid still doesn't not lock every time.
Super Service
Daniel - Mission Viejo, CA
Received a new Maytag Steam dryer that arrived with a scraping sound from the drum. Jorge was an excellent tech. He said the dryer would have to be disassembled to fix the problem. I said I want a new one. And that’s where we are now.
Excellent service
Cari - Mission Viejo, CA
The technician showed up on time was very professional explained everything and solved our problem.
Good experience
Ed - Mission Viejo, CA
Maytag Washing Machine
Jacqueline - Mission Viejo, CA
Called 30 minutes before arrival. Was on time. Dealt with the problem and fixed machine on the spot Machine was under warranty.
Maytag freezer repair
Joe - Mission Viejo, CA
waiting two weeks to see if what the repairman did works - it was leaking from the compressor I feel repairman should return to so if his fix worked and address the rust issue on our freezer that was caused by the leaks I am disabled and should not have to pull freezer out and remove panel in back to see if it is still leaking or not. thank you sincerely Joe
Joy
Joy - Mission Viejo, CA
Jorge gave good service and showed me how to take care of things in the future.
familiar with the problem. Immediate resolution.
Jean - Mission Viejo, CA
Great service!
Tracey - Mission Viejo, CA
The tech was on time and fixed our problem quickly.
Good service
Roy - Mission Viejo, CA
Great service
Alex - Mission Viejo, CA
Below average
Kourosh - Mission Viejo, CA
I have been charged for diagnosing fee but never got a solid answer what cased the problem to our refrigerator. I would expect the technician to connect the laptop or any other devices to the main board of the fridge and do a diagnosing test and give me the report for that amount of charge. we still do not have any idea about the problem that causes our fridge which randomly happens to our fridge.
Casta d Sol
Allison - Mission Viejo, CA
On time, professional and a good sense of humor!
Green
Lea Ann - Mission Viejo, CA
Jorge was great
Great service
Mary - Mission Viejo, CA
Jonathan was prompt and very engaging with us. Showed us the burnt board and explained how it possibly happened. Cleaned up and left the kitchen spotless!
Super nice man great service
Patricia - Mission Viejo, CA
He was very professional and efficient.
Jorge was great!
Wendy - Mission Viejo, CA
Jorge asked questions then proceeded to check many different possibilities that might be causing the problem. It ended up being the motor. He also found some other problems. I explained since it was not even a month old I didn’t want it to be repaired but replaced. He turned in his evaluation and a few days later I went back to Lowe’s. John immediately took good care of me also. A new washer is being delivered this week. I would call on Jorge again if I had a problem. He diagnosed the problem, and was very pleasant to work with.
Great Job
Lory - Mission Viejo, CA
Jorge did a great job. The refrigerator is at least 10 years old. He replaced the fan and got the icemaker working. He went over and above to fix this refrigerator.
Great service and awesome price. Thank you.
Lisa - Mission Viejo, CA
the only issue was the ice maker was not working when the technician left. I was not aware I had to move a latch to make the ice maker work. Once this was done, the ice maker started making ice. the Tech had to come back just for this reason.
Francisco J.
DRYER WHIRLPOOL WGD8620HC0 the dryer needs a cntrl and a console the thermistor q1.noq2.nono signature due to covid19; ordrng 1 W11417163 (console) and 1 W11350216 (cntrl)
Jonathan H.
WASHER MAYTAG MVWC565FW1 "unit has motor fault code from the bottom grinding aginst the drain pan on bottom from teh weight i attached photo, they need to elevate unit installation issue or remnove the pan underneath or atleast the hole positioning, all else tested fine i recalibrated unit no furtehr issues other than them elevating unit, cleared error ocode"
Jonathan H.
WASHER MAYTAG MVWB865GW0 unit needs new valve replaced valve from t/s motor error code removed motor and reinstalled tehers was defective in mtor assrmbly install no furtehr issues use autho - MRYQC00NL2; used 1 W11165546 (valve) from stock
Victor B.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "per:8/7/20 11:15 DG: Per Dennis, we are covering the price of the water valve, DG ordered the valve i repalced i/m. got water. q1 no q2 no, i didn't get signature cause covid-19"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ q1 no q2 no no sing c19 ice baket full of ice i.m working ok installed frezeer led modul ckd working ok --------------x
Sarkis M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1 q2 no no sing c19 heating element is warking customer not using jet dry inst cust to use jet dry
Sarkis M.
DRYER MAYTAG MGD5630HW1 q1 q2 no co sing c19 repaired thumping sound ckd ok
Jonathan H.
FREEZER KITCHENAID KRSC503ESS01 unit needs new door assembly the door pads are defetive and the seal also defective. called trade partner and they informed its to ofar out of warrnty but customer is getting alot of water spilled on the floor and is concerned for familys safety as its leaking consistantly but at random times. cust service 1800-253-1301SR- 7728494734
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHB05 "freezer gasket atR. top was open i warmed now closes fine.q1 no q2 no, i didn't get signatur cause covid-19"
Jorge A.
REFRIGERATOR KITCHENAID KBFS20ECMS00 "q1-no,q2-no, no sign due to covid 19, i installed new icemaker due to bad old icemaker all tested out ok"
Jorge A.
REFRIGERATOR KITCHENAID KDTM404KPS0 "q1-no,q2-no, no sign due to covid 19, i check at the bottom found hose out of his position and putting backl in their position solve the problem."
Jorge A.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "q1-no,q2-no, no sign due top covid 19, i installed new icemaker for proper function. all tested out ok"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "q1-no, q2-no, no sign due to covid 19, i need to order new frezzer door due to dent took pics.; ordrng 1 W11436967 (door fip)"
Jorge A.
REFRIGERATOR KITCHENAID KRFC704FSS00 "q1-no,q2-no,no sign due to covid 19, i found compressor off and need to order mother board and also just in case compressor. need sealed system tech.; ordrng 1 W11333076 (control 259.04) and 1 W11131873 (orion board 235.98) and 1 W11025999 (compressor) and 1 W10913906 (coupler) and 1 sealedsystemtech (tech. sealed system)"
Jorge A.
REFRIGERATOR MAYTAG MFI2570FES06 "q1-no,q2-no,no sign due to covid 19, i clean ice in the bucket in order toshoot ice again and adviced customer to no use crush ice."
Jorge A.
DRYER ADMIRAL AGD4675YQ "q1-no,q2-no, no sign due to covid 19, Itested due to heating , i found ventilation of lint and told customer the hose need to be clean."
Jorge A.
REFRIGERATOR KITCHENAID KBFS20ECMS00 "q1-no,q2-no no sign du e to covid 19, due to a bad icemaker need to order another and adjustedb the door freezer for air leak; ordrng 1 W10884390 (icemaker)"
Jorge A.
REFRIGERATOR WHIRLPOOL KRFF507ESS00 "q1-no,q2-no, nosign due to covid 19, i installed new sensor due to no defrost all tested out ok"
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "q1-no,q2-no, nosign dfue to covid19, i instslled new ui interface for proper respomseall testedout ok"
Jorge A.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "q1-no,q2-no, nosign due to covid 19, i need to order icemaker forproper fucntion; ordrng 1 W10889233 (icemaker 139.94)"
Jorge A.
OVEN WHIRLPOOL WOD51ES4ES01 "q1-no,q2-no, no sign due to covid 19, i found unit need control board but customer does not want repair sinceunit is too new lees than 30 days. for now call is completely."
Jorge A.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "q1-no,q2-no, nosign due too covid 19, i installed new evaporator , dryer, coupler allow24 hr to coold down."
Jorge A.
DISHWASHER MAYTAG MDB4949SHZ0 "q1-no, q2-no, no sign due to covid , i did ran testmode and all tested out fine adviced customer to use jet dry in number 5 or 6 fo raise the dryness also told him to rinse the plate first."
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHW "Q1-NO,Q2-NO, NOSIGNDUE TO COVID 19, i adjuted the ref. door for better closing all tested out ok"
Jorge A.
REFRIGERATOR JENN-AIR JFX2897DRP02 "q1-no,q2-no,no sign due to covd 19, i adjusted the switch fopr light and installed newone."
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "q1-no,q2-no, no sign due to covid 19, in talled one ligfht for refreigerator side. all tested out ok, i got approval from MT. togive priceat our cost.; used 1 WPW10515058 (light) from stock"
Jorge A.
REFRIGERATOR WHIRLPOOL KRFF507ESS00 "q1-no,q2-no, nosign due to covid 19, I needtoorder thisparts due to defrost issuein refrigerator section.; ordrng 1 WPW10277799 (harness 28.86)"
Jorge A.
ICE MAKER KITCHENAID KUIX505ESS2 "q1-no,q2-no sign due to covid 19, i installed new cutting grit for good funtion and customer will call me to follow up withe unit."
Jorge A.
REFRIGERATOR WHIRLPOOL WRS311SDHW01 "q1-no,q2-no, nosign due tocovid 19, iinstallednew icemaker for making ice all tested outok hear the water running to icemaker. same issue from before.; used 1 WPW10300022 (icemaker) from stock"
Jorge A.
REFRIGERATOR KITCHENAID KBSD602ESS01 "q1-no,q2-no, no sign due to covid 19,iinstalled this part due to broken one alll tested out ok."
Jorge A.
DRYER WHIRLPOOL WGD7000DW3 "q1-no,q2-no,, no sign due to covid 19, i found no leak at the gas line but imade little adjustment for better function."
Jorge A.
REFRIGERATOR JENN-AIR JFX2897DRP02 "q1-no,q2-no, no sign due to covid 19, iinstalled new control board due to intermittent on/off all tested out ok"
Jorge A.
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "q1-no,q2-no, no sign due to covid 19,i i installed these parts due to air leak from dispenser abd broken bucket."
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "q1-no,q2-no, no sign due to covid 19, iinstalled new parts due to one is for freezing in refrigerator side and the other for air leak at dispenser side."
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "q1-no,q2-no, no sign due to covid 19, iadsjusted the freezer door and lift the 2 feet for proper function ,noleak."
Jorge A.
FREEZER MAYTAG MSC21C6MFZ00 pre i id parts due to out stock; ordrng 1 W11236851 (damper) and 1 W10316760 (thermistor) and 1 W11035841 (control)
Jorge A.
DISHWASHER MAYTAG MDB4949SDM2 "q1-no,q2-no, no sign due to covid 19, i ifound control board shorted out need to order new , customer decdlined"
Jorge A.
FREEZER KITCHENAID KSC24C8EYY02 "q1-no,q2-no, no sign due to covid 19, found unit not cooling, need to order sealed system parts, #kr6l000xpl2.; ordrng 1 WPW10643261 (rc evaporator) and 1 W10309988 (compressor) and 1 w10913906 (coupler) and 1 WPW10143759 (drier)"
Jorge A.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "q1-no,q2-no, no sign due top covid 19, i installed dryer, evaoprator and charged 4.6 oz freon all tested out ok"
Jorge A.
REFRIGERATOR JENN-AIR JFX2897DRP02 "q1-no,q2-no, no sign due to covid 19, i need to order main board due to unit goes on/off, jeen air 2 years warranty; ordrng 1 W10843055 (control)"