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for Marina Del Rey, CA
Our tech, Pablo?, was fantastic. Was masked, and followed clean practices while in the residence. HIGHLY satisfied
mjr - Marina del Rey, CA
Mariak - Marina del Rey, CA
Michael - Marina del Rey, CA
Professional, courteous and neat.
Great Service. Great Attitude. Thanks Raymond
Ryan - Marina del Rey, CA
Rick M head of maintenance
Ashley - Marina del Rey, CA
Friendly and very knowledgeable. He had a great attitude and was able to help find resolve to problem.
Great service professional and cooperative
Waeil - Marina del Rey, CA
Kevin - Marina del Rey, CA
Brian did a great job
Danny - Marina del Rey, CA
Fast and friendly
Carolyn - Marina del Rey, CA
Couldn't be happier.
Best repair EVER
Steve - Marina del Rey, CA
The guys were great...RJ figured out the problem with the ice maker...and he and Edi did a perfect install job on the new freezer door! Works great agai!
Thanks for the great fix!
Steve - Marina del Rey, CA
These guys were great... not only did they fix the problem, broken wiring harness, but they made sure it wouldn’t happen again when they installed the new freezer door!
Edi did a great job on his call. He ordered the part needed before he came
Eric - Marina del Rey, CA
The service was completed in under 30 minutes
Kellie - Marina del Rey, CA
estimate for washer repair
Hugh - Marina del Rey, CA
Ray was very courteous, patient, and educated us on the ins and outs of the washer. He spent some time trying to repair the issue without having to order a part and come back. But he demonstrated to us transparently that the device had to be replaced. But the cost to do so was too expensive compared to buying a new washer.
Denis - Marina del Rey, CA
Scott - Marina del Rey, CA
Edi did a great job fixing our washing machine. He was punctual, friendly and worked hard to make things right.
Susan - Marina del Rey, CA
Jesse was great as was the master tech that he brought with him to unlock the oven. I hope I can get one or both techs id I should ever need service again. They were courteous and efficient.
Edi is great!
Melissa - Marina del Rey, CA
Edi fixed our washer quickly and cleaned up too! Thank you.
Kitchen Aid Fridge
Dulce - Marina del Rey, CA
Great people and good service
Edi - Paradise Appliance
David - Marina del Rey, CA
Edi was able to fix our add cleaning problem. Made sure everything else with our ice maker was working properly.
Eliane - Marina del Rey, CA
ray was fabulous, smattered, and super helpful--he saved me from buying a new dishwasher. Great trouble shooter.
Hugo - Marina del Rey, CA
Robyn - Marina del Rey, CA
The technician was great but when he told us that the problem is with the refrigerator as manufactured. The damper lets too much frozen air into the refrigerator. We are not happy that this is not fixable! Maytag needs to figure this out!
Bill - Marina del Rey, CA
Lynn - Marina del Rey, CA
Immediately diagnosed the problem.
Extremely poor communication
Livio - Marina del Rey, CA
A tech came to assess my oven on 1/25 and the part was replaced only on 3/27. I never received any call/email from Paradise to follow up on the unacceptable lead time. I had to call every week and every time the answer was: "the part is in back order but we'll receive it next week and we'll install it immediately". Not only it took 2 months but more parts than needed were ordered and if i didn't ask i would have payed an higher bill to replace parts that were not needed. The Tech even didn't have a termomether to check if the oven reaches the right temperature...
Rika - Marina del Rey, CA
Gail - Marina del Rey, CA
REFRIGERATOR WHIRLPOOL KSCS25FTMS02 customer compalint not cooling : found bad controls ordering for customer q1nq2n no signature per covid19 q1nq2n no signature per covid19; ordrng 1 WP2307037 (control displ) and 1 W10823803 (control)
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Customer comnplaint ice sticking : found frozen ice clear cube from bin re testesd all compoents ok to manufactory specifics q1nq2n no signature per covid19
REFRIGERATOR JENN-AIR JFC2089HEP customer complaint not cooling : found bad sealed system customer declined estimateq1nq12n no signature per covid19
MICROWAVE WHIRLPOOL KMHS120ESS3 custoemer complaint light keeps going on and off not starting : recall replaced interlock for customer match with service pointer replaced parts all components ok to manufactory specifics q1nq2n no signature per covid19
WASHER WHIRLPOOL WFW3090JW0 found unit in demo mode unscrew rear panel disconect all wire from control board isntall back in place screw cover clean control test ok request completed Q1no Q2no no sign covid 19
LAUNDRY CENTER WHIRLPOOL WHD3090GW installed new wire harness. found a thumping sound. removed all panels. found out it was a lose barring. tightened up the barring. put panels back into place. stacked washer and dryer. request complete. double labor aut #WV5rRQ00NL2 Q1 NO Q2 NO no sign covid 19
WASHER WHIRLPOOL WTW5000DW3 pulled out unit. unti was shaking violently due to tub not being in place. removed and re installed gear case. reinstalled hub. screwed panel. run spin test with towels. no more shaking. request complete/ Q1 NO Q2 NO no sign covid 19. doube labor aut # WV27DV2NL2
LAUNDRY CENTER WHIRLPOOL WTW7990XG0 helper done
MICROWAVE WHIRLPOOL KMHS120ESS3 recall light not working : found imterlock no making contact service pointer W11245251 spoke to FC related problem no charge ordering part for customer q1nq2n no signature pe covid19; ordrng 1 W11244490 (iterlock)
REFRIGERATOR KITCHENAID KRSC703HPS01 "Q1 no. Q2 no. No signature due to covid-19.water line was frozen, used heat gun to unfreeze the water line. water is now dispensing."
MICROWAVE KITCHENAID KOCE500ESS09 Customer complaint oven not heating : KUWFT00NL2 run diagnose test checked for 240 volts missing check wires found outlet out reset re tested unit getting 240volt heat all components ok to manufactory specifics q1nq2n no signature per covid19
REFRIGERATOR WHIRLPOOL WRS325FDAB06 run test water temp ok instruc customer how water line is conected the cold water line run test water temp ok request completed Q1no Q2no no sign covid 19
WASHER MAYTAG MVW6230HW0 Customer complaint not working : run diagnose test found bad f0e9 out of balance load instruct customer how to sort cloth and how machine works customer not happy re run test all components ok to manufactory specificis q1nq2n no signature per covid19
REFRIGERATOR KITCHENAID KBFS25EWMS3 applied gasket ointment on the gaskets to give em a firmer closure the doors are closing properly q1.noq2.nono signature due covid19
REFRIGERATOR KITCHENAID KSSC48QVS05 tech found compressor running but unit not cooling..please call for double labor; ordrng 1 WPW10427993 (evaporator) and 1 W10841139 (compressor) and 1 WPW10143759 (dryer) and 1 W10528578 (tube) and 1 W10234133 (tube) and 1 2ndtech(sealsystem) (2nd tech (sealed system))
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 Customer complaint temp stayig high: foudn bad ba controls replaced parts for customer all components ok to manufactory specifics q1nq2n no signature per covid19
RANGE KITCHENAID KSGG700ESS1 "tech replacedfaughty sensor, all test good. q1no q2no no sign due to cv 19"
REFRIGERATOR KITCHENAID KBFS25EWMS3 "tech replaced faughty gaskets, all test good.q1no q2no no sigh due to cv 19"
REFRIGERATOR JENN-AIR JFC2290VPY2 the rails are coming out proeperly as of now customer says she has done nothing to themits all working q1.noq2.nono signature due to covid19
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 customer complaint not reseting temp : run diagnose test found bad controls diffuser staying close not reseting ordering part for customer q1nq2n no signature per covid19; ordrng 1 WPW10594329 (control) and 1 WPW10428901 (cntrl-elec)
DISHWASHER JENN-AIR JDB1250AWS "Customer complaint broken rack clips, leaking door opening : found broken latch and clips for rack ordering part for customer , customer put chair on door in order to use it advise to keep an eye or dont use machine unitl we get part for 11/20; ordrng 1 WP99003106 (latch) and 1 WPW10275768 (latch-door)"
FREEZER WHIRLPOOL KRSC703HPS evap in fzr working intermittly.q1no q2no no sign due to cv 19; ordrng 1 W11396715 (mtr) and 1 W11235110 (bi metal)
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "replaced door seal for customer all components ok to ,manufactory specifics, q1nq2n no signature per covid19"
REFRIGERATOR KITCHENAID KBFS25EWMS3 "door gaskets are torn, need autho; ordrng 2 W10830162 (gasket-fip)s, states that autho needed"
WASHER MAYTAG MVWX655DW1 Q1 no Q2 no.No signiature due to covid-19. Checked the washer found error code f5-e2. Replaced the lid latch and tested operation.; used 1 W11307244 (LATCH) from stock
REFRIGERATOR JENN-AIR JFC2290VPY2 replaced the grease and applied grease to the gaskets need to order the rails now THIS IS A DIFFERENT PROBLEM now .; ordrng 2 WPW10170835 (slide)s
LAUNDRY CENTER WHIRLPOOL CSP2971HQ0 customer complaint not working : found bad board ordering part for customer q1nq2n no signature .; ordrng 1 W11398779 (control)
REFRIGERATOR JENN-AIR JFC2290VPY2 ordrng 2 w10830047 / gaskets and w10830047 / gasket (by SR)
LAUNDRY CENTER WHIRLPOOL WFW75HEFW0 "repaired seized drain pump impeller that was not turning, all test good."
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 tech found copper watr line kinked and needs replaced . q1no q2no no sign due to cv 19
LAUNDRY CENTER WHIRLPOOL WFW75HEFW0 tech chk washer and found stuck on control lock. tech disconnect and restarted washer and put through dign. all warking fine.q1no q2no no sign due to cv 19
REFRIGERATOR KITCHENAID KRFC302EBS00 tech found faughty filterhead.; ordrng 1 WP2300868 (fitting) and 1 W11346623 (filter haad)
WASHER MAYTAG MVWB865GW0 out of stock part ordering part for customer q1nq2n no siganture percovid19; ordrng 1 W11135391 (console) and 1 W11162440 (control)
DISHWASHER KITCHENAID KDTE104DSS "Customer complaint broken wheels: replaced wheels for customer all components ok to manufactory specifics, q1nq2n no signature per covid19"
REFRIGERATOR KITCHENAID KBFS25EWMS3 "tech replaced faughty fzr door gasket and removed ice covering fzr, all test good.q1no q2nono sign due to cv 19"
FREEZER WHIRLPOOL KRSC703HPS "refer now working fine, no frost build up, all tst good.q1no q2no no sign due to cv 19"
OVEN WHIRLPOOL WOD51ES4ES00 helper done
OVEN WHIRLPOOL WOD51ES4ES00 replaced faighty control and element. all test good.double labor auth #WS5PPS5WPL2q1no q2nono sign due to cv 19
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer complaint discoloring drawer : replaced drawer for customer also customer said low pressure of water could not find shutt off valve customer will call plumber to see where it s and call back tied space inside cabinet
REFRIGERATOR KITCHENAID KRFC302EBS00 "tech found water leaking from water filter housing due to rubber seal not in place, tech repaired and all test good.q1no q2-nono sign due to cv 19"