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for Marina Del Rey, CA
Great Service. Great Attitude. Thanks Raymond
Ryan - Marina del Rey, CA
Rick M head of maintenance
Ashley - Marina del Rey, CA
Friendly and very knowledgeable. He had a great attitude and was able to help find resolve to problem.
Great service professional and cooperative
Waeil - Marina del Rey, CA
Kevin - Marina del Rey, CA
Brian did a great job
Danny - Marina del Rey, CA
Fast and friendly
Carolyn - Marina del Rey, CA
Couldn't be happier.
Best repair EVER
Steve - Marina del Rey, CA
The guys were great...RJ figured out the problem with the ice maker...and he and Edi did a perfect install job on the new freezer door! Works great agai!
Thanks for the great fix!
Steve - Marina del Rey, CA
These guys were great... not only did they fix the problem, broken wiring harness, but they made sure it wouldn’t happen again when they installed the new freezer door!
Edi did a great job on his call. He ordered the part needed before he came
Eric - Marina del Rey, CA
The service was completed in under 30 minutes
Kellie - Marina del Rey, CA
estimate for washer repair
Hugh - Marina del Rey, CA
Ray was very courteous, patient, and educated us on the ins and outs of the washer. He spent some time trying to repair the issue without having to order a part and come back. But he demonstrated to us transparently that the device had to be replaced. But the cost to do so was too expensive compared to buying a new washer.
Denis - Marina del Rey, CA
Scott - Marina del Rey, CA
Edi did a great job fixing our washing machine. He was punctual, friendly and worked hard to make things right.
Susan - Marina del Rey, CA
Jesse was great as was the master tech that he brought with him to unlock the oven. I hope I can get one or both techs id I should ever need service again. They were courteous and efficient.
Edi is great!
Melissa - Marina del Rey, CA
Edi fixed our washer quickly and cleaned up too! Thank you.
Kitchen Aid Fridge
Dulce - Marina del Rey, CA
Great people and good service
Edi - Paradise Appliance
David - Marina del Rey, CA
Edi was able to fix our add cleaning problem. Made sure everything else with our ice maker was working properly.
Eliane - Marina del Rey, CA
ray was fabulous, smattered, and super helpful--he saved me from buying a new dishwasher. Great trouble shooter.
Hugo - Marina del Rey, CA
Robyn - Marina del Rey, CA
The technician was great but when he told us that the problem is with the refrigerator as manufactured. The damper lets too much frozen air into the refrigerator. We are not happy that this is not fixable! Maytag needs to figure this out!
Bill - Marina del Rey, CA
Lynn - Marina del Rey, CA
Immediately diagnosed the problem.
Extremely poor communication
Livio - Marina del Rey, CA
A tech came to assess my oven on 1/25 and the part was replaced only on 3/27. I never received any call/email from Paradise to follow up on the unacceptable lead time. I had to call every week and every time the answer was: "the part is in back order but we'll receive it next week and we'll install it immediately". Not only it took 2 months but more parts than needed were ordered and if i didn't ask i would have payed an higher bill to replace parts that were not needed. The Tech even didn't have a termomether to check if the oven reaches the right temperature...
Rika - Marina del Rey, CA
Gail - Marina del Rey, CA
Teresa - Marina del Rey, CA
Ray was excellent. He is a perfectionist and shows in his work. I was so empresses with his patience.
Teresa - Marina del Rey, CA
Eric - Marina del Rey, CA
Service professional came on time and fixed problem quickly and efficiently
REFRIGERATOR KITCHENAID KBFS25EWMS3 "tech replaced faughty fzr door gasket and removed ice covering fzr, all test good.q1no q2nono sign due to cv 19"
FREEZER WHIRLPOOL KRSC703HPS "refer now working fine, no frost build up, all tst good.q1no q2no no sign due to cv 19"
OVEN WHIRLPOOL WOD51ES4ES00 helper done
OVEN WHIRLPOOL WOD51ES4ES00 replaced faighty control and element. all test good.double labor auth #WS5PPS5WPL2q1no q2nono sign due to cv 19
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer complaint discoloring drawer : replaced drawer for customer also customer said low pressure of water could not find shutt off valve customer will call plumber to see where it s and call back tied space inside cabinet
REFRIGERATOR KITCHENAID KRFC302EBS00 "tech found water leaking from water filter housing due to rubber seal not in place, tech repaired and all test good.q1no q2-nono sign due to cv 19"
LAUNDRY CENTER WHIRLPOOL WFW75HEFW0 "Customer complaint cL code: run diagnose test found control panel lock u, unlock it for customer re run test all components ok to manufactory specifics q1nq2n no signature per covid19"
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "replaced faughty filter head, all test goodq1-no q2-no no sign due to cv 19"
OVEN WHIRLPOOL WOD51ES4ES00 tech found faughty broil element and control.q1no q2nono sign due to cv 19auth; ordrng 1 W10685631 (broiler element) and 1 W10807576 (cntrl-elec) and 1 2ndtech (2nd tech) and 1 ovendolly (oven dolly)
REFRIGERATOR WHIRLPOOL MBB1956GES freezer temp=10 degreesfresh food temp is 38 degreeschecked condensor warm not overheatingfan condensor and evaporator workinggaskets are not ripped they are okay condesnsor coild are okay not dirty.q1.noq2.non
DISHWASHER WHIRLPOOL WDT730PAHZ0 filter not able to stay in place remove pump unscrew bottom panel found link no on the whell install in place test ok request completed Q1no Q2no no sign covid 19
REFRIGERATOR KITCHENAID KBFS25EWMS3 refer has faughty seal at top.q1-noq2-nono sign due to cv 10; ordrng 1 W10571967 (frz door gasket (gr)) and 2 WPW10120018 (slide rail (frz))s and 1 212643 (sealer-gum)
OVEN WALL KITCHENAID KOCE500ESS09 was checking cx fridge asked check the oven checked the oven diagnostics customer asked me on the self cllean explained to her that to do a self clean you have to remove the racks went through diagnostics and checked the thermostats values with my thermocouple to make sure she had the right temps.q1.noq2.nono signature due to covid19
FREEZER WHIRLPOOL KRSC703HPS fridge is working at this moment customer states it turned off there was no cooling or freezing in the compartments its making ice at this moment i will my phone number so the customer can reach me if it happens again .
REFRIGERATOR WHIRLPOOL KRFC300ESS01 tech found faughty water head assym.q1-no q2-nono sign due to cv 19; ordrng 1 W11346623 (filter head) and 1 EDR4RXD1 (water filter)
WASHER WHIRLPOOL WFW5090JW0 found bad timer and switch replace control and presure switch test cycle ok request completed Q1no Q2no no sign covid 19 auth # WRSTM00NL2
RANGE WHIRLPOOL WFG320M0BS3 the range needed the gas valve switch to be turned on to let the gas flow through completed the calland showed customer q1.noq2.nono signature due to covid19
RANGE JENN-AIR JGRP536HL00 replace bad hinges test open closing ok requet completed Q1no Q2 no no sign covid 19
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "found low water pressuer and faughty drip tray,will send tray direct shipQ1-NOQ2-NOno sign due to cv 19; ordrng 1 W11192301 (tray-drip DS (DIRECT SHIP))"
LAUNDRY CENTER WHIRLPOOL WGT4027HW0 REPLACE BAD BLOWER UNSCREW TOP PANEL FRONT PANEL REOVE DRUM INSTALL NEW BLOWER SCREW PANEL BACK IN PLACE TEST OK REQUEST COMPLETED Q1NO Q2 NO NO SIGN COVID 19 auth # WRR1NRQNL2
REFRIGERATOR WHIRLPOOL WZC3115DW01 installed door seal all componets ok to manufactory specifiics..q1nq2n no signature per covid 19
WASHER WHIRLPOOL n/a "tech could not get washer to unlock, had to call w/p and get two man auth and come back, was on hold for a very long time them w/p say they cant auth because no ser # cx will call back with m/n and serq1-no q2-nono sign due to cv 19"
DRYER WHIRLPOOL WGT4027HW0 found dryer completely full of lint and faughty burner assym. maintance says they will install.Q1-NO Q2-NONO SIGH DUE TO CV19
WASHER MAYTAG MVWB835DW4 "chk and test washer , put through dign and not codes found, tech put through calibration to get better wash preformance, all test goodq1-no q2-nono sign due to cv 19"
MICROWAVE OTR WHIRLPOOL WMH32519HZ3 "replaced faughty magtron and parts, all test good.q1-no q2-no no sign due to cv 19"
MICROWAVE OTR WHIRLPOOL WMH32519HZ3 helper done
MICROWAVE WHIRLPOOL KMHS120ESS fixed the microwave and its working properly now completed the callneeded a second man to bring it downi also put aluminum tape around the vent and i also put a side back in when i arrived it was out explained to customer that i would someone had been here before and left the side out checked the microwave and its working and the turntable is turning .entiitlement board covered
MICROWAVE WHIRLPOOL KMHS120ESS helper done
DRYER WHIRLPOOL WHD5090GW0 "tech found water tank full and would not allow unit to heat, tech removed water and all test good.q1-no q2-nono sign due to cv 19"
WIMECOOLER KITCHENAID n/a found wine coller off turn wait testtempok request completed Q1no Q2no no sign covid 19
ICE MAKER KITCHENAID KUIC15PLTS2 icemaker need a new valve a pump customer is going to purchase a new icemaker Q1no Q2no no sign covid 19
DISHWASHER KITCHENAID KUDS30CXSS2 dishwasher need a new pump customer is going to purchase a new diswasher
MICROWAVE WHIRLPOOL KMHS120ESS cntrlis the problem will order and come back need 2ndman q1.noq2.nono signature due covid19; ordrng 1 W10881539 (cntrl) and 1 W10642989 (motor) and 1 2ndman (2ndman)
MICROWAVE WHIRLPOOL WMH32519HZ3 "found faughty magtron, q1-n0 q2-nono sigh due to cv 19; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 W10832024 (thrmst-fix) and 1 WPW10693025 (magnetron) and 1 2ndtech (2nd tech)"
REFRIGERATOR WHIRLPOOL WZC3115DW01 Customer complaint frosting : door does not come with seal or panel ordering part for customer made a mistake explain to customer showing out of stock q1nq2n no signatue per covid 19; ordrng 1 WP4-35260-005 (gasket-dor) and 1 W10914249 (panel-int)
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Customer complaint over freezing : run diagnose test found frost inside frezeer close to door defrosted fix door seal for humidity door close correctly all componets ok to manufactory specifics.q1nq2n no signature per covid19.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Customer complaint not light: replaced light customer had all components ok q1nq2n no signature per covid19
ICE MAKER KITCHENAID KUIC15PHZS0 Customer complaint not making ice: replace ice bin was broken leaking causing thin ice reference7728155128 info customer wait 24 hrs to make ice q1nq2n no signature covid19
DRYER WHIRLPOOL WHD5090GW0 "chk test dryer put in test mode and all test good, ran with load and all test good.q1-no q2-nono sign due to cv 19"
REFRIGERATOR KITCHENAID KRFC704FPS01 need to order these parts edxplaining to customer that the door takesa while so i cantr give a return date .; ordrng 1 W10849509 (door) and 1 W11371720 (cover) and 1 W11179355 (spring) and 1 W11243377 (stop)