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for Los Angeles, CA
Nicholas - Los Angeles, CA
Carey - Los Angeles, CA
Sylvis - Los Angeles, CA
Bruce - Los Angeles, CA
Very experienced and effecient and able to diagnose problem immediately.
Romeo - Los Angeles, CA
Hard to get appt
Lynn - Los Angeles, CA
Guy - Los Angeles, CA
Edi Carias is great. Knows his job and explained the process well..Thank you for your help...
Marion - Los Angeles, CA
Charles - Los Angeles, CA
After 3+ attempts with another Company, I had already declared my refrigerator a “lemon”. Yet Jaime arrived, knowledgeable, thorough and efficient. He even gave me a follow up call the day after just to make sure...that’s PARADISE!!!
Jenn-Air Compressor Replacement.
Ken - Los Angeles, CA
The Service techs were very friendly and helped repair the refrigerator that was in need of a new compressor. The tech advised us that it was all covered under warranty and there would be no charge! We were happy with the service and your techs. Thank you!
Quick and Efficient
Caroline - Los Angeles, CA
Rose - Los Angeles, CA
Raymond very thoroughly tried to figure out the problem and ordered several parts. Unfortunately, the new motor design was slightly different and could not be used in my dishwasher. Very friendly and good effort!
Shirley - Los Angeles, CA
Teryl - Los Angeles, CA
Efficient, timely, polite
Jack - Los Angeles, CA
on time, friendly, and informative.
Arline - Los Angeles, CA
Daria - Los Angeles, CA
They came 3 times and didn't resolve the problem. Lots of promises, no delivery on them.
Claudia - Los Angeles, CA
He was very knowledgeable, courteous, and fast.
Jesse - Los Angeles, CA
Amazing service all around.
James - Los Angeles, CA
Jaime was great. Kind, easy to talk to and clearly good at his job. 5 stars!
Lauren - Los Angeles, CA
Very friendly, great service!
Maria - Los Angeles, CA
Kari - Los Angeles, CA
Great service. The price is a bit high.
Tara - Los Angeles, CA
Jaime, showed up early and was informed and fixed my dishwasher very well. A very kind person!
Edi really focused on solving my problem. He is a stellar employee.
Guy - Los Angeles, CA
I question the price for the water pump he replaced but that was set by the office and not the repair person. Why would they charge $180 for a $30 part?
Great Service, great human quality!
Luis - Los Angeles, CA
We received great service. The person helping me was very polite and friendly. He explained what te issue was and gave me advice on how to prevent that from happening again. I was very pleased with the service.
Trustworthy and Knowledgeable
Judy - Los Angeles, CA
Pablo Villalta is exceptionally knowledgable and capable. This is the second service call on our KitchenAid ovens and he knows his stuff! I ask for him personally because I trust him. He also knows how to explain to the client the best way to use and maintain the appliance. He knows every brand. Great employee!!! I'm giving the convenience a lower grade because I think it's disrespectful to keep a customer waiting for half an hour before a call can be answered and to have no way of reaching Paradise after a notification that a repairman will arrive at a certain hour -- when the hour is different than originally planned. This has nothing to do with the repairman, only to do with the company's feeling that the customer's time is not valuable. Poor phone service is inconvenient and frustrating.
Shaun - Los Angeles, CA
DRYER MAYTAG MGDB765FW0 Customer complaint cloht getting caught : found bad bulkhead and drum seal ordering for customer said will call store for replacement; ordrng 1 w10545923 (drum) and 1 WP697557 (bulkhead)
WASHER WHIRLPOOL WTW4616FW2 installed the new agitator; ordrng 1 dsW10772621ds (screw DS)
WASHER MAYTAG MVWB725BW0 found a bad pump had it ordered; ordrng 1 WPW10409079 (drain pump)
WASHER WHIRLPOOL WFW92HEFW0 auth# wmop0moxl2 found clogged drain pump clean test cycle filling washing drain ok request completed
COOKTOP JENN-AIR JGD3536GS00 Training completed
REFRIGERATOR KITCHENAID KBFN502ESS00 nstalled the new ice maker.the process its long door and all around icemaker has to come out
DISHWASHER WHIRLPOOL WDT720PADM3 Customer complaint not wokring : found bad motor ordering part for customer; ordrng 1 WPW10455268 (sump and seal assem)
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "installed the new thermister. after romoving lots of frost build up due to condensation.also, blocked any possible air leak in to the frezeer"
REFRIGERATOR WHIRLPOOL WRB322DMBM00 replace drawer kit run test ok request completed
REFRIGERATOR KITCHENAID KRFC302ESS00 Customer prefer am advise dispatch will confirm bad magnets at ice dispencer door; ordrng 1 WPW10120008 (pan-ice) and 1 W10184030 (arm-dispsr) and 1 W11175810 (magnet) and 1 W10121004 (housing) and 1 W10121002 (magnet-dor)
DISHWASHER WHIRLPOOL WDF330PAHS3 "cx compl dishwasher not cleaning, tech chk and test diahwasher, put through test and all test good. no error code and water pressure is fine. cx needs to add dry aide."
WASHER WHIRLPOOL WFW560CHW0 Found washer in control lock mode. Removed control lock and tested operation in diagnostics step 12.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 found freezer door not closing all the way causing frost buid up had door adjusted
REFRIGERATOR WHIRLPOOL WRT518SZFM00 found fridge packed all the way in the freezer as well as in fridge area.unit itself works fine as far as i know
DRYER AMANA NGD4655EW2 "removed lint ball from exuast pipe inside dryer causing obtruction & poor air flow, ran test working ok."
RANGE WHIRLPOOL WEG750H0HZ0 found a leak on one of the lines coming out of the regulator to the oven. the rest checked ok
REFRIGERATOR WHIRLPOOL ABR2227FES the temperatures were not at the right temp cx had the freezer at the warmest setting therefore it was melting the food and the fresh food section was warm too i adjusted the temperatures to the refrigerator.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "upon return tech found small amount of frost at front center of fzr, tech replaced door after completly sealing cabnet, all test good, fzr door has slighty different texture, cx noticed and was not happy"
OVEN MAYTAG CWE5800ACB25 replaced the hinges to the oven its working properly now ...also replaced the oven lightautho for 2x labor #mmnkz00xl2
WASHER WHIRLPOOL CAE2745FQ0 found devri in the drain pump had it removed washer ok
REFRIGERATOR KITCHENAID KRMF706ESS01 FOUND FROST BULID UP ON BACK ICE BOX AND ICE MAKER VERY SLOW ORDERED PARTS. PER CUSTOMER TO BE BACK FRIDAY 10/25/19; ordrng 1 W10847563 (box) and 1 W11126056 (adapter) and 1 W11294907 (IM)
REFRIGERATOR KITCHENAID KRFF507ESS01 "found temperature @ 38 in the fridge. so, had installed the new harness.will have to wait @ 48 hours and see the results"
FREEZER KITCHENAID KBFN502ESS02 "Ccomplaint door wont closing properly , found damaged door hinges , replaced both sides , now its ok tested fine"
REFRIGERATOR WHIRLPOOL WRS322FDAM04 customer had filter stuck took a bit to unstuck the filter the one the customer uses is not an original whirlpool part but aftermarket explained to customer that he has to buy original parts so he wont have trouble taking the filter out becaue the one on here has a bit of a different shape to it.adjusted doors.
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced defective front panel and adjust door so it will close correctly..cycle tested through test cycle. unit is working ok.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 arrived and saw alot of moisture in the freezer and the fresh food section there big gaps on the both top and lower gaskets customer said the intalled removed the door when installing to place fridge inside home the doors were placed on right cleaned up all the frost inside the freezer and fresh food section and fixed the warped gaskets..completed .
REFRIGERATOR WHIRLPOOL WRF560SEYM05 installed the new ice maker its module was shorted and found a laeky water valve
WASHER WHIRLPOOL WTW8500BW0 found bad valves leaking custogmer declined estimate
RANGE KITCHENAID KSGG700ESS1 "tech replaced only one light socket and the light buld ont the other, tech called offic on 10/9 and was told only charge for parts. all test good"
REFRIGERATOR WHIRLPOOL GSF26C5EXB02 Replaced the freezer door and tested the dispenser.
REFRIGERATOR KITCHENAID KRFF707ESS01 replace controlboard harness/fan run test ok request completed
DISHWASHER KITCHENAID KDFE104HPS0 run test dish washer cycle no problem found instruc customer how unit works that need hot water theamount of detergent and rinse aid for better result test fill wash drain ok dish washer workning the way it was designed request completed
WASHER MAYTAG MHW5630HW0 auth # mmnlj00nl2 replace dispenser and hot/cold valve run test no leaks request completed
OVEN WHIRLPOOL WFG320M0BW2 fixed the harness was not connected the harness from the board to the ignitor oven is working properly the light bulb is out too showed customer how it replaces ..ds the bulb..; ordrng 1 DSW10888179 (light bulb)
REFRIGERATOR KITCHENAID KRFC302ESS00 checked the service pointer did notice that the basket was not sitting on right also the ice drawer is not sitting on right ordering the silicone to do the job .refered to the serrvice pointer provided by the email they sent me service pointer : W10758831; ordrng 1 W10841140 (adhesive) and 1 WPW10170835 (glide ice pan) and 1 WPW10170836 (glide)
REFRIGERATOR KITCHENAID KUIO18NNZS2 "Installed condensor motor , now its working ok tested fine , customer need to wait 24hrs for a good cooling performing , i gave to a customer my cell number to call if she had any questions"
WASHER MAYTAG MVWB980BG0 Customer complaint noisy : found bad bearing ordering part for customer; ordrng 1 W10435302 (bearing)
REFRIGERATOR MAYTAG MBR1956KES found ice maker cycling and is not connected; ordrng 1 WPW10128551 (motor evap)
WASHER WHIRLPOOL WTW4955HW1 replaced main control board
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "tech repaired dispenser door that kept popping open, all test good"