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for Los Angeles, CA
Genny - Los Angeles, CA
Derek - Los Angeles, CA
Paradise was prompt, friendly, professional. Raymond kept me informed of part delivery and had our appliance repaired in no time. Awesome experience with Raymond and Paradise’s service.
Edi is wonderful
Janis - Los Angeles, CA
Tim - Los Angeles, CA
Carmen - Los Angeles, CA
Sharon - Los Angeles, CA
Rep was very friendly, quick & efficient.
Grace - Los Angeles, CA
The service man was very nice
Really knew his stuff.
Paul - Los Angeles, CA
He was the 4th service man, and the only one who knew what he was doing and seems to have fixed the problem. You should give your service people better training.
Robin - Los Angeles, CA
Courteous and helpful
Rudy - Los Angeles, CA
Both young men, phenomenal character.
"4tay" - Los Angeles, CA
Because our oven is a double oven, (Top oven repaired) they should have tested the lower oven also while they were here. We return back too our vacation site after they left and upon returning home two days later, we discovered the lower oven has the apparent problem as did the top oven. We would appreciate having the same two gentlemen return to fix the lower oven, if that's possible, (ASAP). We have out of town guests coming the last week of this month. James
Heather - Los Angeles, CA
Edi was professional and efficient. He listened to my problem, diagnosed the cause, and had my washing machine working again quickly. He answered my questions and told me what probably caused the problem and how to avoid it in the future I also had good service with the phone representative who scheduled the appointment for me.
Quintin - Los Angeles, CA
Eso Carias quickly diagnosed the washing machine problem. He ordered the part and installed it. It works perfectly n
Great Communication Skills
Seabluff - Los Angeles, CA
Pablo has much integrity in what he does. Awesome, respectful, and excellent communication skills.
Martin - Los Angeles, CA
Great friendly service. Ray is an excellent rep.
Great service. Friendly and explained everything to me.
Lynnette - Los Angeles, CA
I was surprised how friendly and amazing they were. Some repair places send out people who won’t let you ask questions but he did. He explained how everything worked and what an amazing machine I had. I bought it second hand online and he made me feel good about the purchase. They wore booties on their shoes (no need really) and that was very considerate of them. They were friendly with my attention seeking dog as well. They made sure the door was closed after them to avoid him getting out even though I had him in a leash. I really can’t say enough good things about them. Definitely will use them in the future if needed.
Joshua - Los Angeles, CA
Ray is a Ray of Gold
Peggy - Los Angeles, CA
I already told you guys how amazing Ray was. Nice, friendly, on purpose and quick to fix and thorough. Thanks.
Kevin - Los Angeles, CA
Have mixed reactions. Check for breaker's or fuse's next time.
Michael - Los Angeles, CA
Andrea - Los Angeles, CA
Rose was great. She diagnosed the problem with the dishwasher quickly and replaced the water pump.
Tom - Los Angeles, CA
Edi Carias was great!
Great Customer Service skills.
Seabluff - Los Angeles, CA
Ray was the Best!!!
Peggy - Los Angeles, CA
Ray was key to making this repair happen seamlessly. Nicest guy ever and knew exactly what was up. Total professional and speedy and communicative. He's gold!
Andrea - Los Angeles, CA
Rose was great. On time and very knowledgeable. Diagnosed my dishwasher issue quickly and fixed the problem
Kelly - Los Angeles, CA
He was great. I wish I could use your company to fix all of the appliances in our units, not just the whirlpool appliances.
Kari - Los Angeles, CA
Precise , on time and solves the problem.. it’s a trifecta it never happens. Super professional, courteous and professional. I would highly recommend them! Service is impeccable
Manuel - Los Angeles, CA
Great costumer service
REFRIGERATOR KITCHENAID KRMF706ESS00 "replaced main power control , all test good"
RANGE WHIRLPOOL WFG745H0FS1 installed new parts range ok
WASHER MAYTAG LAT9706AAW washer need a new gear case customer is going to purchase a new washer
WASHER WHIRLPOOL WFW7590FW0 auth # wknvnknnl2 replace control and switch run test ok request completed
DRYER WHIRLPOOL WHD560CHW0 helper complete
WASHER WHIRLPOOL WFW3090GW helper complete
DRYER WHIRLPOOL MGDB835DW4 FOUND UNIT WORKING NORMAL I DID NOT FIND A PROBLEM OR WAS ABLE TO DUPLICATE
WASHER WHIRLPOOL WTW4800XQ2 found washer working normal i did not find and or duplicated any problem
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "found fridge settings too high also,, fridge was packed explained to them they need to rearrange their food and to keep vent clear"
WASHER WHIRLPOOL WFW3090JW0 Washer will not operate but count down. Error code f9 not in tech sheet. Called the tech line was tols to order main control and rotor and stator. Units are stacked. Authorization#; ordrng 1 W11334214 (timer) and 1 W11044837 (rotor) and 1 W11044838 (stator) and 1 W11046209 (pump-water) and 1 2ndman (2ndman)
RANGE WHIRLPOOL WFG550S0HZ0 Replaced the electronic oven control. Tested operation.
WASHER WHIRLPOOL MVWB835DW4 the washer is working properly tested the water the lid lock the agitation the spin toothe washer was just being overfilled with clothes cx showed me how much clothes the maid put inside it was too much.
WASHER WHIRLPOOL WFW3090JW FOUND UNIT DEAD ORDERED PARTS i dont have much expererience on this washer give me PV as a helper; ordrng 1 W11334214 (CCU) and 1 W11367297 (USR INTRFACE) and 1 W11035628 and 1 2MENPV (PABLO HELPER)
WASHER WHIRLPOOL WFW3090JW FOUND UNIT INTERMITENT ORDERED PARTS; ordrng 1 W11334214 (CCU) and 1 2MEN (GIVE ME PV PLS.)
WASHER WHIRLPOOL WFW5620HW0 to change the board inide dryer on top but replaced the door lock and i also realized that the door latch was extremely loose i tightened it up ..request completed.autho#wkb700nl2
DISHWASHER WHIRLPOOL WDT970SAHZ0 installed the new control board i did not solve the problem ordered user interface; ordrng 1 W11192369 (console) and 1 W10898167 (jumper)
REFRIGERATOR KITCHENAID KRMF706ESS01 found forst build up ordered harness; ordrng 1 W11087438 (harness)
DRYER MAYTAG MGDX655DW2 Checked the dryer found lint screen plugged with lint. Removed the lint and tested operation.
OVEN IKEA IBD350DS04 found control not responding and open fuseikpre00nl2; ordrng 1 W11032470 (cntrl-elec) and 2 WP4449751 (thrmst-fix)s and 1 2ndtech (1 2nd tech)
WASHER WHIRLPOOL WTW2000HW0 "replaced faughty hose, all test good"
WASHER WHIRLPOOL WTW5000DW2 replaced main control and motor.reclibrated and tested for motor operation.
DISHWASHER WHIRLPOOL MDB5130AWW found faughty sump mtr and control not lighting up. unit not cost effective.
WASHER WHIRLPOOL WGT4027HW0 found washer flashing on spinning reseted computer unit worked again
REFRIGERATOR WHIRLPOOL WRS571CIDM01 found evap fan not working; ordrng 1 WP2315549 (evap fan motor) and 1 W10861655 (harns-wire)
COOKTOP WHIRLPOOL JGC1536ADS "found broken gas manifold, needs to be replaced. cust just wanted est. bill for dign"
REFRIGERATOR KITCHENAID KBFC42FTS02 tech found built in refer dead but tech could not chk because previous service company removed control . and took with them
WASHER WHIRLPOOL WTW8500DC5 replaced the control and the console the washe is responding again request completed .
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 replaced the door to the freezer request completed .double labor autho#wkqcmkqal2
WASHER WHIRLPOOL WFW5620HW0 Found washing machine control panel in lock mode. Removed control lock mode and tested operation.
DISHWASHER KITCHENAID KDTE104ESS0 "wash cycle not working properly ** replaced thje sump and drain pump, ran diagnostics, working fine now..."
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 cx had a power outrage after that the fridge stopped workingordering parts..; ordrng 1 WP2315549 (motor fan) and 1 W11239666 (boards) and 1 W11293378 (board)
REFRIGERATOR WHIRLPOOL WRT771RWYB01 referemce#7725058699the gaket is ripped fressh food section needs a gasket ordering fresh food section doorwkof400xpl1; ordrng 1 LW10354703 (door) and 1 WPW10305174 (air tower) and 1 WP2163777 (blade)
DISHWASHER KITCHENAID KDTE334GPS "replaced broken tracks, all test good"
REFRIGERATOR WHIRLPOOL WRT311FZDW01 REINSTALLED THE ICE MAKER WHCIH FELL OFF AND GOT DISCONNECTED
WASHER MAYTAG MVW360AW0 customer is out of warranty checked service bench and there is no authorization for it customer says they have extended warranty they dont have insurance paperwork they dont know which one it is i advised them to call their inurance .
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Freezing in the refrigerator section, found air diffuser iced up and not closing all the way, replaced the diffuser and adjusted ff door gasket....; used 1 W11164593 (DIFUSER) from stock"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 INSTALLED THE NEW WATER-VALVE FRIDGE OK
DRYER WHIRLPOOL WGD6620HC0 found dryer working ok the problem customer is having it has to do with the venting system from wall out of the building. they need to call a company to take care of that dryer ok
RANGE WHIRLPOOL MGR5755QDB the oven needs an ignitor its taking too long to glow very weakneeds the gaslet and the spark harness; ordrng 1 74007498 (ignitor) and 1 74009655 (spark harness) and 1 WPW10162385 (gasket)
DISHWASHER KITCHENAID KDPM354GPS0 needs both adjusters only sent only sent one; ordrng 1 W10911100 (adjuster) and 1 WPW10546503 (adjuster)