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for Lake Forest, CA
Lisa - Lake Forest, CA
He was very nice and did a great job
Above and beyond
Stephen - Lake Forest, CA
These guys have not just got the best customer service I have ever had but the engineers are something special. We had a very very strange problem with our Oven and these guys did stop until they fix. My family and I will only now use these guys. Thank you soooooo much.
On time and courteous
Barbara - Lake Forest, CA
A great service
Patricia - Lake Forest, CA
Lydia - Lake Forest, CA
Jasna - Lake Forest, CA
Ken - Lake Forest, CA
Arrogant attitude to my wife until I got there. Poor workmanship used my glass washer lid as workbench and scratched the heck out of it I took pictures while he was doing it. Twisted and kinked the steel braided water hoses when he installed and I brought it to his attention and he got offended because he thinks he does nothing wrong. I have pictures of that as well. He belittled my wife’s description of the issues as I said until I arrived, then he talks over you when you are trying to describe the actual issue. My dryer top was also his secondary workbench as well for hi laptop 2 phones and tools and the parts as well. You would think with a guy that is so full of himself about what a great repairman he would put some type of cover on the area he works at. I want my dryer top, glass water top and kinked hoses Replaced by paradise at no charge due to the negligence of the repairman I am happy to show the pictures with the tools over the top of my property. I also want a call from management. I do not want that repairman to ever service my home again.
Ron - Lake Forest, CA
Jorge was friendly and professional. He did a great job.
Roseann - Lake Forest, CA
Prompt, honest and upfront regarding fee . Definitely recommend them and will call them in the future.
Vicki - Lake Forest, CA
Super service on time and worked very neatly!
Suzanne - Lake Forest, CA
Great service by Sarkis Mossessian! Very knowledgeable!
Colleen - Lake Forest, CA
Sarkis fixed the leak but now the fridge is not getting cold. We scheduled another appt through Warrantech for Fri. 9-27 btw 8 & 12. We would like to request Sarkis since he knows the problem and is very knowledgeable. Thank you.
Jim - Lake Forest, CA
Never received a copy of the receipt from the call
Melissa - Lake Forest, CA
Excellent service. Very professional and nice.
Susan - Lake Forest, CA
Freezer motor replacement
Susan - Lake Forest, CA
Jacki - Lake Forest, CA
Our technician was great! Professional, helpful and knowledgeable!
Mani - Lake Forest, CA
Thank you very much Sam (Sarkis) for figuring out why the ice dispenser on our frig was not working after the previous repairman replaced our frig door. After finding out that not all the parts were transferred from the original door to the new one, you quickly ordered the missing parts and scheduled the next appointment to install them. You promptly showed up to finish the job when the parts arrived and did an excellent job. My Jenn-Aire refrigerator now dispense ice once again, like it should. Thanks again Sam. Job well done.
Karen - Lake Forest, CA
Pancy - Lake Forest, CA
It would be good if Paradise Appliances educate their staff to wear booties before entering a client's residence. I had to request our service guy to wear booties. My first name was incorrect on the receipt!
Excellent service, great technician
Victoria - Lake Forest, CA
Our technician was super friendly, helpful, quick, and prompt. He even came out a day early for our initial appointment, since he was only a few minutes away on other calls.
Very thorough and informative info given!
Lauren - Lake Forest, CA
Sarkis was diligent and found multiple issues with our Kitchen Aid dishwasher (and it's only 5 years old!!). I appreciated his suggestions and he even vacuumed out the smelly, standing water. Very professional and courteous! Thank you!
THIS WAS THE SECOND TIME WITHIN 2 MOS. I HAD PARADISE COME OUT ON MY DISHWASDOOR ALWAYS FALLING STRAIGHT DOWN WHEN, OPENED. NOW IS FIXED HOPEFULLY! OT
Sherry - Lake Forest, CA
SORRY, I PUT MY OPINION IN THE "REVIEW TITLE" ABOVE~
He was Great. Knowledgable, friendly, and fast
Tony - Lake Forest, CA
"Property - Lake Forest, CA
He was so horrible that I can’t even talk about the experience. I will never allow Paradise Appliance in my home again, never!!
Very satisfied with Service
Maribel - Lake Forest, CA
Mario was professional, friendly, helpful and knowledgeable. He answered all my questions and went above and beyond. I was also impressed with the friendly customer service reps that called and explained the process. Everything went smoothly and my expectations were exceeded.
Dovey - Lake Forest, CA
I was very happy with the service Jorge provided. He came at the time designated. The repair was made efficiently.
Nancy - Lake Forest, CA
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "q1-no, q2-no, no sign due to covid 19, i installed new door for icemaker problems all tested out ok"
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "q1-no, q2- no, no sogn due to covid 19, it is sealed system compressor and fresh food side evaporator same complaint from before just corroborated."
REFRIGERATOR WHIRLPOOL WRS586FIEE00 "q1q2 no, no sig covid 19 protocol ice maker roates but cubes stuck inside low water checked the valve changed from t/s tested unit no furthr issues; used 1 WPW10420083 (VALVE) from stock"
REFRIGERATOR KITCHENAID KBFN502ESS02 q1 no q2 no no sing c19 repair frezzer ied moudl ckd working ok bilt in refg 2 yr waranty customer muved in 11/13 19
RANGE KITCHENAID KGCU483VSS02 "Q1-NO,Q2-NO, no sign due to covid, need to order some part due to rust..customer got approval.; ordrng 1 W10910411 (panl-cntrl)"
REFRIGERATOR KITCHENAID KRFC704FPS00 "need 0rder parts for defrost problems, q1--no q2-no, no sign due to covid 19, need to defrost ice for both.; ordrng 1 W11394920 (cover) and 1 W11167902 (cover-evap)"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 q1 no q2 no no sing c19 repair refg door switch ckd ok
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 q1 no q2 no no sing c19 repair refg door switch ckd ok
OVEN JENN-AIR JJW3830DP02 "q1-no, q2-no, due to covid 19 no sign, installed control panel for proper function."
OVEN JENN-AIR JJW3830DP02 q1 no q2 no no sing c19 i was helper jjw3830dp02
COOKTOP WHIRLPOOL W5CG3625XS00 "q1-no,q2-no, no sign due to covid 1`9, i found harness problems, customer declined repairs, my company will email you a survey about my perdormance in this service , i will like to get 5 star please thanks."
WASHER WHIRLPOOL WTW8500DW4 "q1-no,q2-no due to covid 19, i found big hose lose, i intalled inthe right position and tightned for proper respomse no leak tested out ok"
DISHWASHER KITCHENAID KDTM354ESS1 q1q2 n o replaced parts and tested unit no furtehr issues dishwasher works fine
WASHER WHIRLPOOL WFW95HEDC0 replaced motor and rotor assm use autho for repairs : WPYHI00XPL2motor was stripped needed replacment. ran in diag high speed and no more noises
OVEN KITCHENAID KODE500ESS02 Training complted
DISHWASHER WHIRLPOOL WDT750SAHZ0 "q1-no,q2-n0, no sign due to covid 19, i installed new adjuster for proper function all fine."
REFRIGERATOR WHIRLPOOL WRS588FIZ00 "q1-no,q2-no, no sign dueto covid 19, need to order parts , recall; ordrng 1 W11130216 (cntrl-elec user) and 1 W11089236 (cntrl-elec) and 1 W11449066 (harns wire)"
LAUNDRY CENTER MAYTAG MVWB950YW1 "Q1-N0,Q2-NO, NO SIGN DUE TO COVID 19, , i made adjustment in the feet for proper function and noisy, error code no found altested out fine now."
VENTHOODS KITCHENAID KXW8748YSS0 "q1-no,q2-no, due to covid 19 no sign, customer wants pay only 109.95 because i did not find any issue, i told them 134.95 my fee. she is been quoted 109.95, declined repair because i told her need it new motor."
WASHER WHIRLPOOL WFW95HEDC0 f8e3 error code for the unit but makes loud loud noise in spin cycle griding of teh motor ordering parts setting up asap appt; ordrng 1 WPW10657810 (motor) and 1 WPW10544980 (rotor) and 3 WPW10253476 (screws)s
DISHWASHER KITCHENAID n/a unit needs upper rack support; ordrng 2 WPW10546503 (rack)s
DRYER MAYTAG MEDX655DW1 "q1-no,q2-no, no sign due to covid 19, i installed new idle for better function. all tested out ok"
RANGE WHIRLPOOL AER6303MFW2 "Due to no sign, covid 19, q1-no,q2-no, installed harness wire due to the block it was burn out. all tested out ok"
DISHWASHER KITCHENAID KDFE104HBS0 q1 no q2 n0 no sing c19 water was leaking from fill valve installed valve ckd ok
OVEN KITCHENAID KODE500ESS02 "ordering bake and broil whenwe arrived the l2 was tripped reordering board and will look for short next visit NEED JH. TECHNICIAN, q1-no, q2-no, no sign due to covid 19.; ordrng 2 W10804429 (broil)s and 2 WPW10546517 (bake)s and 1 W11179310 (board) and 1 W11086141 (ui) and 1 W10801665 (control) and 1 ovendolly (dolly) and 1 2mc (2mc JH)"
DISHWASHER KITCHENAID KDFE104HBS0 q1 no q2 no no sing c19 need fill valve water keep caming in d/w call this # 949-294-7600; ordrng 1 W11175771 (valve)
WASHER WHIRLPOOL WTW6600SB0 q1 no q2 no no sing c19 installed drain pump and board ckd working ok
DRYER MAYTAG MEDX655DW1 "q1-n0,q2-n0, no sign due to covid 19, i need to order these parts for; ordrng 1 WPW10314173 (support) and 1 WP691366 (pulley-idr)"
WASHER MAYTAG MVWX655DW1 "q1-no, q2-no, q3,-no, due to no sign for covid, i made some adjustment in front feet and calibration or proper op."
REFRIGERATOR WHIRLPOOL WRS588FIHZOO "due to freezing in refrigerator side, i kinstalled damper /board for proper operation., q1-n0, q2-n0, q3-n0, due to covid 19 no signature."
RANGE WHIRLPOOL AER6303MFW2 "Due to burn out base and wires, need to order base and wiresq1-no q2-no q3-no, no sign due to covid 19; ordrng 1 WPW10245259 (block-term) and 1 W11134840 (harns-wire)"
OVEN KITCHENAID KODE500ESS02 "Due to not heating well , need to order main board ad ui display, need to 2 man RO TECHNICIAN; ordrng 1 W11086141 (console) and 1 W11179310 (cntrl-elec) and 1 W10801665 (cntrl-elec)"
REFRIGERATOR MAYTAG MSS26C6MFZ00 "pick part from the office,, q1-no, q2-no, q3-no, no sign dur to covid 19, i installed new part water filter housing for good operation... WPW10394053-housing pick up from warehouse."
DISHWASHER KITCHENAID KDTE104ESS4 "q1-no, q2-no, q3-no, no sign due to covid 19 , due to noisy, found too much water pression going to fill valve, i made adjustment in the valve all tested out ok"
MICROWAVE KITCHENAID KOCE500ESS07 "Due to broken switch, in order to replaced the switch and holder /adjusted the heater for proper function..... # kpd9jpdnl2"
MICROWAVE KITCHENAID KOCE500ESS07 "need to come back 3-17 with helper , send RO AS a helper and need oven dolly; ordrng 1 ovendolly (oven dollyu) and 1 2man (2 man)"
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "#7727360322, called techline , told me to check sensor and order display/sensor/damper.; ordrng 1 W108847201 (harns-wire) and 1 W11043015 (panel-ui) and 1 WPW10196393 (damper control assy)"
REFRIGERATOR WHIRLPOOL WRT311FZDW01 refrig has a gap in the door gasket repair door gasket ckd ok
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 dispenser-not/slowly dispensing water water filter wasnt turn all the way now working ok
WASHER MAYTAG MVWB765FW0 "Due to no working properly , i installed new water valve for proper function, LF , error code , after this repair all tested out ok; used 1 W11165546 (WATER VALVE) from stock"