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for Lake Forest, CA
Carrie - Lake Forest, CA
Jody - Lake Forest, CA
Melanie - Lake Forest, CA
He was friendly, knowledgeable and on time. Great experience.
Sammi - Lake Forest, CA
Top Rack Repair
Brad Thomas - Lake Forest, CA
Jorge did a great job of fixing the top rack of my dishwasher. This was under Home Depot warranty, so I cannot comment on the price of the repair.
Patricia - Lake Forest, CA
He was friendly, knew what he was doing. he worked on the door and got it even. He checked the water and said the problem was with tank under the sink that Culligan takes care. I told him Culligan was coming to check it.
Very nice and good service.
Arlene - Lake Forest, CA
I would use Jorge anytime. Nice man very pleasent.
Lisa - Lake Forest, CA
He was very nice and did a great job
Above and beyond
Stephen - Lake Forest, CA
These guys have not just got the best customer service I have ever had but the engineers are something special. We had a very very strange problem with our Oven and these guys did stop until they fix. My family and I will only now use these guys. Thank you soooooo much.
On time and courteous
Barbara - Lake Forest, CA
A great service
Patricia - Lake Forest, CA
Lydia - Lake Forest, CA
Jasna - Lake Forest, CA
Ken - Lake Forest, CA
Arrogant attitude to my wife until I got there. Poor workmanship used my glass washer lid as workbench and scratched the heck out of it I took pictures while he was doing it. Twisted and kinked the steel braided water hoses when he installed and I brought it to his attention and he got offended because he thinks he does nothing wrong. I have pictures of that as well. He belittled my wife’s description of the issues as I said until I arrived, then he talks over you when you are trying to describe the actual issue. My dryer top was also his secondary workbench as well for hi laptop 2 phones and tools and the parts as well. You would think with a guy that is so full of himself about what a great repairman he would put some type of cover on the area he works at. I want my dryer top, glass water top and kinked hoses Replaced by paradise at no charge due to the negligence of the repairman I am happy to show the pictures with the tools over the top of my property. I also want a call from management. I do not want that repairman to ever service my home again.
Ron - Lake Forest, CA
Jorge was friendly and professional. He did a great job.
Roseann - Lake Forest, CA
Prompt, honest and upfront regarding fee . Definitely recommend them and will call them in the future.
Vicki - Lake Forest, CA
Super service on time and worked very neatly!
Suzanne - Lake Forest, CA
Great service by Sarkis Mossessian! Very knowledgeable!
Colleen - Lake Forest, CA
Sarkis fixed the leak but now the fridge is not getting cold. We scheduled another appt through Warrantech for Fri. 9-27 btw 8 & 12. We would like to request Sarkis since he knows the problem and is very knowledgeable. Thank you.
Jim - Lake Forest, CA
Never received a copy of the receipt from the call
Melissa - Lake Forest, CA
Excellent service. Very professional and nice.
Susan - Lake Forest, CA
Freezer motor replacement
Susan - Lake Forest, CA
Jacki - Lake Forest, CA
Our technician was great! Professional, helpful and knowledgeable!
Mani - Lake Forest, CA
Thank you very much Sam (Sarkis) for figuring out why the ice dispenser on our frig was not working after the previous repairman replaced our frig door. After finding out that not all the parts were transferred from the original door to the new one, you quickly ordered the missing parts and scheduled the next appointment to install them. You promptly showed up to finish the job when the parts arrived and did an excellent job. My Jenn-Aire refrigerator now dispense ice once again, like it should. Thanks again Sam. Job well done.
Karen - Lake Forest, CA
Pancy - Lake Forest, CA
It would be good if Paradise Appliances educate their staff to wear booties before entering a client's residence. I had to request our service guy to wear booties. My first name was incorrect on the receipt!
Excellent service, great technician
Victoria - Lake Forest, CA
Our technician was super friendly, helpful, quick, and prompt. He even came out a day early for our initial appointment, since he was only a few minutes away on other calls.
REFRIGERATOR WHIRLPOOL WRT519SZDW01 q1 q2 no no sing c19 repair refg door gasket ckd ok
OVEN WHIRLPOOL WFG505MOBS3 q1 q2 no no sing c19 installed door glass ckd ok
WASHER AMANA NFW5700BW0 the washer is working properly now if it happens again the cx will need a cntrl q1.noq2.nono signature due to covid19
REFRIGERATOR WHIRLPOOL WRF757SDEM00 customer is deciding on buying a new fridge he will pay for the visit 134.95
DRYER MAYTAG MGDB725BW0 q1 q2 no co sing c19 installed reapair kit and pulley ckd working ok
LAUNDRY CENTER WHIRLPOOL MVWC565FW2 use autho - q1q2 no no sig cvd19 protocol replaced gearcase motor use authjo for extra labor no furtehr issues with unit all tested ok aftereards recalibrated no more issues no noises
DISHWASHER WHIRLPOOL MDB4949SHZ0 q1q2 no no sig cvd19 protocol replaced the drain pump assmbly parst breakdown coverage 120 month part tested unit no furtehr issues no leaks all etsted ; used 1 W10876537 (PUMP-DRAIN) from stock
REFRIGERATOR KITCHENAID KBSD608ESS00 "over charge on freon from last visit possibly, removed froen melted all teh ice in freezer section tested unit no issues heater works thermisters good on the diag no issues allow few more weeks to monitior q1q2 no no sig cvd19 protol"
WASHER AMANA NTW4516FW3 "q1q2 no no sig cvd19 protocol replaced the board no furtehr issues it fills and starts to qagitate about 1/2 full of water i told her whirlpool stated if theres no codes then its working normal but we replaced board so theres nothing else that can be wrtong with unit all tested ok all checked out fine and shes upset saying she dosnt like her unit, dosnt like that she purchsed a 'Retared unit' as per customer i informed her iftheres any issues she can call cust care"
REFRIGERATOR KITCHENAID KBSD608ESS00 the issue was teh unit was bad connection the part sent was used anewyays no furtehr issues
OVEN WHIRLPOOL KEB1206DBL6 q1 q2 no no sing c19 installed fuse but need panl and back thermostat customer coing to repair hemself neighbor has same ovne his going use parts from that ovne
DRYER MAYTAG MGDB725BW0 Q1 NO Q2 NO NO SING ; ordrng 1 4392067 (REPAIR-DYR) and 1 WPW10547292 (pulley-idr)
REFRIGERATOR KITCHENAID KBFN502ESS02 q1 q2 no no sing c19 installrf ied moudl ckd working ok
MICROWAVE WHIRLPOOL WMH78019HW2 "q2-no,no sign due to covid 19, ineed to order parts due to notheating , after 1 seconds on and then stops.; ordrng 1 W11196122 (door) and 1 W10701700 (grill) and 1 W11284466 (control) and 1 WPW10531156 (filter) and 1 W11230995 (magnetron) and 1 W11197766 (switches) and 1 W10561770 (capacitor) and 1 2man (2 man)"
WASHER MAYTAG MVWB835DW2 "q1-n0,q2-no,nosign duetocovid19,iinstalled new valve due to LF. errorcode all testedoutok"
REFRIGERATOR WHIRLPOOL KBFN502ESS02 q1 no q2 no no sing c19 ice maker arm was off positon turn back on cjkd ok
FREEZER WHIRLPOOL WRF535SWHZ03 pre id; ordrng 2 W10830162 (gasket)s
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "q1-no,q2-no, no sign due ttop covid 19, need to order part for drawer to to go all the way.; ordrng 1 W10798439 (cover)"
DRYER WHIRLPOOL NED4655EW1 "unit needed vent fixed, bad iar flow not allowing unit to vent proeprly the heat, fixed and regulated teh air flow tested unit it heats properly no furtehr issues q1q2 no no sig covid19 prottocl"
DISHWASHER WHIRLPOOL WDT730PAHW0 "dispncer not opening up teh spring fell out i opened door and got inside the dispncer area, reinstalled sping unit now dispnces soap properlyq1q2 no no sig covid19 protocol"
WASHER AMANA NTW4516FW3 q1q2 no no sig covid19 protocl ref number - 7728404632unit getting filled all the top i checked diag and called techline this model has been changed to the water vele amount its more trhan previous models all tested fine no furtehr issues they can contacinue using it i recalibrated unit regardless all tested ok
WASHER WHIRLPOOL MVWC565FW0 "q1-no,q2-n0, found inside of tub /basket there were a small socks, in order to take that off need to dissamble the washer, after this no more noisy"
REFRIGERATOR KITCHENAID KBSD608ESS00 q1q2 no no sig covid19 protocol unit needs new sealed system but its covered so ordering parst setting up for next week will get 3x labor next visit; ordrng 1 W10720770 (comprssr) and 1 WPW10427993 (evap)
MICROWAVE WHIRLPOOL WMH78019HW2 q1q2 no no sig covid 19 protocol replaced mag and cap tested unit and it bstarted heating like normal no further issues all tested okdouble labor autho - WRHSC00NL2
DRYER ROPER RED4516FW0 "q1-no,q2-no, no sign due to covid 19, installed all these parts for proper function."
REFRIGERATOR WHIRLPOOL GSF26C4EXW02 "#7727948742, TRADE PARTNERSAY THEY WOILLNOTPAY FOR NOTHING , ONLY DIAGNOSTIC AND TRIP CHARGE AND CUSTOMER NEED TO PAY FOR ANYTHING DIFFERENCE. IWILL LET CUSTOMERKNOW."
WASHER AMANA NTW4516FW3 "contacted customer and they informed that they didnt make appt arrived and w]knocked on door, no repairs needed unit began working assumably"
WASHER MAYTAG MVWB765FW3 "q1-no,q2-no, nosign due to covid 19, i did calibration in the computer and also adjusted the agitator dueto tear clothes. all tested out ok."
DRYER MAYTAG MGDB765FW0 "q1-no,q2-no, nosign due to covid 19, i did ran test mode for and check for error code and found no error codes ,i pull little bit awy from the wall so will be no kink in the ventilation hose in back."
MICROWAVE WHIRLPOOL WMH78019HW2 unit needs new door and mag ordering parts setting up next week appt q1q2 no no sig covd 19 protocol; ordrng 1 W11196122 (door) and 1 W11230995 (mag) and 1 W10561770 (cap)
DRYER AMANA NGD4655EW2 "q1-no,q2-no,no sign due to covid 19, i found the ventilation hose it waskink , now all twested out ok"
REFRIGERATOR WHIRLPOOL WRS576FIDM00 "q1-no,q2-no, no sign due to covid 19, need to order main board but but declined repair."
DRYER ROPER RED4516FW0 "q1-no,q2-no,no sign due to covid `19, i need to order 3 parts for unit is on al;ways.; ordrng 1 W10857612 (timer) and 1 279827 (motor) and 1 WPW10237959 (switch)"
LAUNDRY CENTER WHIRLPOOL WFW85HEFC1 "q1-no,q2-no,no sign due to covid 19, i installed new user for proper function all tesred out ok."
WASHER WHIRLPOOL WFW5620HW0 "q1-no,q2-no, no sign due to covbid 19, i need to order 2 parts due to pf error code.; ordrng 1 W11319991 (console) and 1 W11322903 (ccu)"
REFRIGERATOR KITCHENAID KBFN502ESS02 q1 q2 no no sing c19 orderd module; ordrng 1 w11368839 (inver box) and 7 w11462342 (module)s
COMPACTOR WHIRLPOOL GX900QPPS6 "q1-no,q2-no, no sign due to covid 19, i reset the computer and put back the fuse in right position all tested out ok"
DISHWASHER WHIRLPOOL KUDS35FXSS8 "q1-no,q2-no,nosign due tocovid 19, customer does not # 7728160881, customer declined repairs closed."
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "q1-no,q2-no, no sign due to covid 19, i instal;ed new hand;e for propoer function."
OVEN- DOUBLE KITCHENAID KOSE500ESS04 BACK TOMORROW; schdld next appmnt for 6/30 TUE !