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Local Reviews
for Laguna Niguel, CA

Paradise Appliance Service Rated 4.7 out of 5 stars based on 23 customer reviews

Map of Laguna Niguel, CA

Frost at Janeiro




Review of Paradise Appliance Service

During pandemic, Jon provides service instilling care and confidence. Thankful.


Map of Laguna Niguel, CA

Great customer service/technician




Review of Paradise Appliance Service


Map of Laguna Niguel, CA

Kathryn




Review of Paradise Appliance Service

Jonathan is great and courteous but the problem is not fixed after 5 weeks and 3 visits. He has to come back and try to figure it out The first person in the office I spoke with today was rude and the second was helpful I am upset that we paid and still don’t have ice


Map of Laguna Niguel, CA

dryer repair




Review of Paradise Appliance Service

Arrived on time. Friendly, courtesy, efficient. Explained the repair


Map of Laguna Niguel, CA

Excellent




Review of Paradise Appliance Service


Map of Laguna Niguel, CA

Excellent service and person




Review of Paradise Appliance Service

In and our. Fixed dishwasher with a smile


Map of Laguna Niguel, CA

Great service




Review of Paradise Appliance Service


Map of Laguna Niguel, CA

He was awrsome




Review of Paradise Appliance Service


Map of Laguna Niguel, CA

Great service




Review of Paradise Appliance Service


Map of Laguna Niguel, CA

Knows his craft




Review of Paradise Appliance Service

Jonathan was on time, a professional, listened to our concerns and was able to address the problem immediately, and so far the problem has been resolved.


Great service




Review of Paradise Appliance Service


Still Broken




Review of Paradise Appliance Service

It's a new refrigerator and you have been to my house 4 times and it still does not work


Great Customer Service




Review of Paradise Appliance Service

Our technician, Doug, was knowledgeable and very professional. We had a difficult wiring problem (covered under warranty), but Doug handled it with ease. I can highly recommend Doug and Paradise Appliance. He was careful, left the kitchen spotless and was just a great guy to work with.


Lei




Review of Paradise Appliance Service

Good


It works




Review of Paradise Appliance Service

Had a good experience


Knowledgeable




Review of Paradise Appliance Service


Great service, despite the long wait to schedule the service call




Review of Paradise Appliance Service

Ramon was awesome- courteous, knowledgeable and had a great sense of humor!! My only complaint was in the wait time to have a repairmen sent out- it was an entire week.


Hawkins




Review of Paradise Appliance Service


X




Review of Paradise Appliance Service


Above average




Review of Paradise Appliance Service


Excellent help; efficient and fast




Review of Paradise Appliance Service


Good service with an experienced technician




Review of Paradise Appliance Service

Good service with an experienced service tech. with a desire to make the repairs in a timely fashion.


Jonathan was knowledgeable and efficient.




Review of Paradise Appliance Service

He evaluated and troubleshooted the problem quickly.


Jonathan H.

Jonathan H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "q1q2 no no sig cvd19 protocol fixed issue with the defrost theres no connection at the ehater i fixed connection and harness, tested unit in diag 4 heater comes on no furtehr issues ."

Near Sunshine Dr, Laguna Niguel, CA 92677
Francisco J.

Francisco J.

DISHWASHER WHIRLPOOL WDF550SAHS0 this part needs to be ordered the panel cntrlfor the dishwasher thats whats scratchedq1.noq2.nono signature due to covid19; ordrng 1 W11230397 (panl cntrl)

Near Mariposa, Laguna Niguel, CA 92677
Francisco J.

Francisco J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 the refrigerator is not closing properly customer has water leaking its due to condesation and moisture build up took pictures of it and attached to the sd mobile to see them my diagnostic that the customer is not getting any water or ice when we come back we have to tighten one of the handles they are loose and with the steamer defrost the ice bin its frosted over because the door has never closed right defrost that water resorvoir .q1.noq2.nono signature due to covid19; ordrng 2 W10830274 (gaskets)s and 1 WPW10311757 (rail mullion)

Near Via Verde, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

RANGE WHIRLPOOL WEG750H0HZ0 replaced user interface tested unit no furtehr issues all etsted ok q1q2 no no sig cvd19 protocl

Near Crown Ridge, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

STACK WASHER WHIRLPOOL WET4027HW0 autho - ws5rds5al2replaced part tested unit no furtehr issues removed the section for the lid lock assembly and tested no furtehr issues

Near Seaspray W, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

DRYER WHIRLPOOL MGDB955FW0 "door hineg off placmnt not allowing door to shut so it wont start just does the 3 beeps, fixed hinge placmnt ndf tested unit no furtehr issues 1year warrnty extra on entitlement q1q2 no no sig cvd19 protocol"

Near Dane Ct, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

LAUNDRY CENTER MAYTAG MVWB965HW0 q1q2 no no sig cvd19 protocol needs new lid lock assembly ordering parst setting up next week appt; ordrng 1 W11188327 (latch)

Near Dane Ct, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

REFRIGERATOR KITCHENAID KRFF305EWH00 parst covered under 120 month waarnty and labor covered 5 years ordering sealed system getting autho for repairs KS5WGS5NL2 q1q2 no ; ordrng 1 W11256565 (evaporator) and 1 W10507884 (compressor) and 3 WPW10143759 (dryer)s

Near Monteras St, Laguna Niguel, CA 92677
Francisco J.

Francisco J.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 autho#ws4wrs4apl1replaced the fan motor its working properlyq1.noq2.nono signature due to covid19

Near El Pilar, Laguna Niguel, CA 92677
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL KDTM404ESS q1 q2 no no sing c19 ceed motor pump dec est

Near Via Valverde, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WFW9620HC0 q1q2 no no sig cvd19 protocol replaced parst tested unit its working no more error code allow a few loads to run

Near La Brise, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

STACK DRYER KITCHENAID KSC24C8EYY02 "explained to custome this needs a thernmister, she said same issue happened 2 years ago and they replaced a compressor and now same issue 2 years later i explained its becausde this was the issue from the beggining this unit is cooling rpoeprly it just dosnt know when to stop cooling due to thermister issue she said i want kitchenaid to pay for it i said its 6 years old their not going to repair it for free she said im going to call kitchenaid i said ok call them and then call us back in 2 weeks she said no ill call now but fix it it needs to be fixed anyways. so i di repsairs fixed door isseu and thernmiste melted all teh ice and then she said im not going to pay, we argued for 15 minutes and shes refusing to pay and refusingf to allow me to remove the part that was insatlled.; used 1 w10383615 (thermister) from stock"

Near Via Laguna, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

DISHWASHER KITCHENAID KDTE234GPS0 q1q2 no no sig covid19 protocol replaced parst tested unit no furtehr issues no leaks all etsted ok

Near Nicosia, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

RANGE WHIRLPOOL WEG750H0HZ0 pre id parts; ordrng 1 W11339755 (board) and 1 W11205353 (board)

Near Crown Ridge, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WFW9620HC0 q1q2 no no sig covd19 protocolunit had f8e1 i ran activation test abd cold valve 1 wasnt enagging properly ordering parst ; ordrng 1 W11316246 (switch-wl) and 1 W11352117 (board) and 1 W11316256

Near La Brise, Laguna Niguel, CA 92677
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 floor on the back right is lower and we cann't level it cause it'll be worse for the bottle and doors.q1 no q2 no i ddin't get signature cause covid-19

Near Young Dr, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

REFRIGERATOR JENN-AIR JS48NXFXDE01 "q1-no,q2-no,nosign duetocovid 19, iinstaleednew inverter forproperfunction in compressor allow 24 hr. tocooldown"

Near Rollins Pl, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "q1-no,q20no,nosigndue tociovd 19,iadjusted therefrigerator gasket forproper function all tested out ok"

Near Park Pl Dr, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WFW9620HC0 q1q2 no no sig covid 19 protocl replaced parst tested unit reset board all tested ok use autrho for double labor - autho - wrko00nl2

Near La Brise, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

REFRIGERATOR KITCHENAID KBFS20EVMS6 q1q2 no no sig covid19 protocll replaced part sealed off everyting if any issues he can call back i informed a slight amount of frost isnt that bad and theres def no freon leakage

Near Via Janeiro, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

DRYER WHIRLPOOL WGD4815EW2 "q1-no,q2-no, nosign duetocovid 19, iinstalled new parts iddley, wheelsforproperrespomse nomorenoisy.; used 1 4392067 (REPAI KIT) from stock"

Near Grande Vista Ave, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

WASHER WHIRLPOOL WTW5000DW3 "q1-no, q2-no, nosign duetocovid19, ireset the computer and made calibration for proper respomse."

Near Grande Vista Ave, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

DISHWASHER JENN-AIR JDB8500AWF3 "q1-no,q2-no0, no sign due to covid, i made adjustment in the bootom door alll tested out ok"

Near Ponders End, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

REFRIGERATOR JENN-AIR JS48NXFXDE01 "#7728405883, called techline order inverter for now , if this did not work and then will need compressor; ordrng 1 W10645666 (inverter)"

Near Rollins Pl, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

WALL OVEN JENN-AIR T546WIWIKKK cancel onlydiswasher

Near Ponders End, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

WASHER MAYTAG MHW5500FC1 "q1-no, q2-no, nosign dueto covide19, I rest the computer and clean thehose from pression switch for better performance."

Near Manor Hill Rd, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WFW9620HC0 q1q2 no unit needs new valve assm; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)

Near La Brise, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "q1-no,q2-no,npo sign due to covid 19, imade adjustment in the rails reck for proper function."

Near Loretha Ln, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

REFRIGERATOR KITCHENAID KRSC503ESS01 "q1q2 no no sig covd19 protocol customer extremely upset unit still not cooling button section of teh fresh food door not even closing i opened to checked and the door fell on top of me this is a safety hazard i explained we can order door and customer very upset that this will take 4 plus weeks to get servie done, customer dosnt want this unit anymor dosnt feel safe i informed her to please contact whirlpool contract and also home depot. she stated this door was defective from day 1 when they installed unit. will order door but they can contact home depot and contract regarding furtehr options"

Near La Triana, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

DISHWASHER WHIRLPOOL KDTM404ESS1 "q1-no,q2-no, no sign due to covid 19, i installed these two parts due to upper rail keeping falling down. i only charged labor due to customer satisfaction same issue since last year, Spoke with MT."

Near Clipper Way, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "q1-no,q2-no,no sign due to covid 19, i reset the computer and also door lock was on locked. after this adjustment all tested out ok."

Near Via Alto Cerro, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

DISHWASHER WHIRLPOOL WDTA50SAHW0 "q1-no,q2-no, no sign due to covid 19, i found leak at the bootom of filling valve, imade adjustment at the connection and tested out ok."

Near Trellis Way, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

REFRIGERATOR KITCHENAID KBFS20EVMS6 unit needed gasket heated up and also needed the humidity control selcted for humidty buildup on the mullion all tested fine charged service charge via cc q1q2 no no signature covid19 protocol

Near Via Janeiro, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

DISHWASHER WHIRLPOOL KDTM404ESS1 "q1-no,q2-no,nosignd duetocovid19, need toorder part for rack for next week; ordrng 1 WPW10546503 (adjustr) and 1 WPW10588164 (housing) and 1 WPW10250160 (clipper) and 1 WPW10195840 (positioner) and 1 WPW10250162 (cover)"

Near Clipper Way, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

WASHER MAYTAG MVW8230HC0 "q1-no,q2-no, no sign duer to covid 19, i installed drum ,agitator and screw for error code, asdviced to customer to put the load equal and not too high in basket in order not to off balance."

Near Country Lane Rd, Laguna Niguel, CA 92677
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 q1 no q2 no no sing c19 auth#wr3qk00nl2 installed compressor and evap ckd working ok

Near Las Arubas, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

DISHWASHER KITCHENAID KDTE254ESS1 "q1-no,q2-no, no sign due to covid 19, i installed new board for proper fucntion all tested lout fine"

Near Sand St, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WTW5000DW2 replaced pump assembly tested unit no furtehr issues all tested ok

Near Curacao, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "q1-no,q2-no, no sign due to covid 19, i made adjustment in both door for proper look and customer happy , all the rest are working normal"

Near Del Norte, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

REFRIGERATOR KITCHENAID KFIS29PBMS02 "arrived and customer was expecting MT she was told 3 seperate times she would get a MT today. she called this morning and accoding to office she did call and they confirmed a MT was set up but eric infrmed this was never set up as a MT call. previous tech informed customer she needed to pay for the UI dor deli drawer, that ui was replaced already, i havnt had any conversations with previous tech or office after i left on this call. my notes specify that i replaced front ui back main board and teh zip ties are on the evap harness. when i did checkes i noticed orange wire to ice maker assembly was crushed when previous tech installed the roof cover. fixed wire ran diag 45 57 unit fills and rotates the freezer is freezing the food so its freezing allow 3 4 hours will wait for cust wil update"

Near Larkfield Ln, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WTW5000DW2 DRAIN PUMP ISSUE NOT ALLOWIN GWATER TO DRAIN FIXED SIEZED IMPELLAR AND TESTED UNIT NO FURTEHR ISSUES Q1Q2 NO

Near Curacao, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KBSD612ESS01 "Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, NEED TO ORDER PARTS DUE TO LEAk at the bottom, need 2 man job RO. AS TECHNICIAN; ordrng 1 2307584 (grommet) and 2 WP2300868 (fitting)s and 1 WPW10296807 (tube-water)"

Near Bergamo, Laguna Niguel, CA 92677
Francis C.

Francis C.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Complaint freeze is sweating and unven door , found freezer section over pack with a lot of food , weak air flow , also the floor wood in uneven , level doors but still the same because floor is already uneven. Q1N Q2 N no signature for COVID-19"

Near La Triana, Laguna Niguel, CA 92677
Jorge A.

Jorge A.

DRYER WHIRLPOOL WGD9600TW1 "q1-no,q2-no, due to covid 19 no sign, i installled new ignitor for proper function all tesed out ok.; used 1 279311 (IGNITOR) from stock"

Near Nelson Ct, Laguna Niguel, CA 92677
Jonathan H.

Jonathan H.

REFRIGERATOR KITCHENAID KRSC503ESS01 unit needed thermister assembly replaced from t/s amd tested unit no furtehr issues allow 24 hours; used 1 W10316760 (THERMISTOR) from stock

Near La Triana, Laguna Niguel, CA 92677