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for Laguna Hills, CA
Robert - Laguna Hills, CA
Mr Almerco was very nice , handled things quickly and was very helpful, again thank you
He did awesome
Phillip - Laguna Hills, CA
Arthur - Laguna Hills, CA
Jorge was fine, overall experience with Whirlpool and Paradise was awful
Keith - Laguna Hills, CA
Nina - Laguna Hills, CA
Jorge contacted me, in advance, to let me know he would be delayed (reason for 3/5 on convenience) but, when he arrived, he went right to work and resolved the issue w/our Whirlpool Duet washer. Our thx!
Brenda - Laguna Hills, CA
He was very friendly & prompt.
Rose - Laguna Hills, CA
Technician was definitely very qualified
Did not find the problem to fix
Hassan - Laguna Hills, CA
Wasted one day from work
Hugh - Laguna Hills, CA
Refrigerator Ice Maker Not Making Ice
Mabel - Laguna Hills, CA
Refrigerator Ice Maker Problem
Mabel - Laguna Hills, CA
Professional. Knowledgeable and took care of the issue quickly.
Hugh - Laguna Hills, CA
Great service Tec.
Terry - Laguna Hills, CA
Happy with the service we received.
Came prepared for repair
Jennifer - Laguna Hills, CA
George was super efficient and came prepared to totally fix and eliminate future problems
Very thorough, polite and informative
Cynthia - Laguna Hills, CA
Jorge was very helpful
Henry - Laguna Hills, CA
Jorge was really helpful and worked quickly to diagnose the issue with my dishwasher.
Irene - Laguna Hills, CA
Scott was just awesome. He was able to correctly determine the problem with my washing machine and adjust it. He was kind and respectful in every way. This survey is a little late, but I have been ill. I hope Scott gets to see this. Thank you Scott!
Heidi McCollough - Laguna Hills, CA
Bonnie - Laguna Hills, CA
Doug was great. Very polite and knowledgeable.
REFRIGERATOR WHIRLPOOL KRSC703HPS00 replaced thermister tested unit no furtehr issues melted all the ice q1q2 no no sig cvd19 protcool ; used 1 W10316760 (THERMISTOR) from stock
RANGE WHIRLPOOL KICU500XSS0 will need to reschedule the call for this module and a second man their counter is nice; ordrng 1 2ndman (2ndman)
MICROWAVE KITCHENAID KMHC319ESS5 the microwave is working properly now replaced the interlock on iti also had to fix the cabinet top q1.noq2.nono signature due to covid19
MICROWAVE OTR WHIRLPOOL WMH78019HZ0 see RO ticket for double labor
DISHWASHER WHIRLPOOL JDB9200CWS2 "q1q2 no no sig cvd 19 protol issue with teh units motor assrmbly impellar siezed, unsized openeed motor ran diag and fixed issue clearing code asan unit it now operates dosnt drain after first 4 mins no furtehr issues all tested ok"
OVEN JENN-AIR JMW2427DS01 q1q2 no no sig cvd19 protocol replaced console tested unit reprogrammed no issues
DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced wheeels stoper and dispencer that tech dg ordered, all the screwes on the door were loose, dispencer door broken. q1 no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "freezer door wasn't closing the switch all the way for ice motor to delivery, i add foam now delivery ice well."
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "1 connector under the freezer was disconnected i connected now delivery ice, q1 no q2 no, i didn't get signature cause covid-19"
MICROWAVE OTR WHIRLPOOL WMH78019HZ0 replaced parst but screw was strippede ro and JH will return with parst q1q2 no; ordrng 3 W10596040s and 1 W10818229 (wraper-cab) and 4 W10821385 (hard-mount)s
REFRIGERATOR KITCHENAID KRFC300ESS01 "q1,no q2-no, no sign due to covid 19, i made some reset in the computer and check all function to ok."
REFRIGERATOR WHIRLPOOL WRB322DMBW01 "q1-no,q2-no, no sign due to covid 19, i need to order parts due to intermittent on/off most like need the thermistor.; ordrng 1 WPW10503278 (control) and 2 12002355 (thermistor)s"
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "q1-no,q2-no, nosign due to covid 19, freezer is totally closed due to ice inside of freezer , I told customer need to unplugged the refrigerator for days and then callus back to check the door."
RANGE WHIRLPOOL KICU500XSS0 "q1-no,q2-no, no sign due to covid 19, i need to order parts for this range compouter, i will need techni cal helper.; ordrng 1 WPW10328453 (display)"
REFRIGERATOR KITCHENAID KRFF305ESS00 "q1-no,q2-no, no sign dueto covid 19, i instaslled new daMPER DUE TO FREEZING IN REF. SIDE"
DISHWASHER KITCHENAID KDTM354DSS5 "qa1-no,q2-no, no sign due to covid 19,iinstalkled one track due t broken ,alltested out ok"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "q1-no,q2-no, no sign due to covid 19, i cleaned the ice from air return torefrigerator side and also installed washer in freezer door for proper fubction"
DRYER WHIRLPOOL WGD9610XW1 "q1-n0, q2-no,no sign due to covid 19, i reset the computer and adjusted the door lock for proper functionn all tested out ok. msaybe in future will oing to need parts."
REFRIGERATOR KITCHENAID KRFF507HBS00 "needed door adjusted cold air seeping out f rom gasket not keeping temp, condensation, fixed door alignment tested door operation no more issues"
MICROWAVE WHIRLPOOL KMHS120EBS6 "unit not closing i opened consode the switch assembly cam was pushed in forced in, removed power, unjammed the spring and cam, yetsted unit no furtehr issues"
WASHER MAYTAG MVWX655DV1 "q1-no,q2-no, no sign due to covid 19, i clean dispenser housing and reset the computer for beeter function."
WASHER MAYTAG MVWX655DW1 "q1-no,q2-no, no sign due to covid 19, due to nopisy when spin , need to order parts for transmission jonb.# assurion will cointact to customer for replacement in two days, closde call"
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "unit needs new fan assm ordering parts cust paid via check will pay balance next visit; (created new UIS, deleted prior attachment to UisID 19701), ordrng 1 W11224591 (fan assm)"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "q1-no,q2-no, no sign due to covid 19, i installed new cover for freezer side due t o broken off, check all temp. all ok."
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "q1-no,q2-no, no sign due to covid 19, need to order duct air for proepr. op.; ordrng 1 W11040868 (duct-air)"
DRYER WHIRLPOOL WGD7000DW0 "unit needed new drum, replaced it and vacumed inside and behind unit and washer as well, also informed cust of the HE detergent for washer"
REFRIGERATOR WHIRLPOOL KRMF706ESS01 customer wont to rs; schdld next appmnt for 5/5 TUE !
WASHER WHIRLPOOL WTW8000DW5 "q1-n0,q2-no, no sign due to covidb 19, installed new water valve for proper function all tested out ok."
DRYER WHIRLPOOL WGD8000DW4 "q1-no,q2-no, no sign due to covid 19, i made adjustmentb on the door switch after this repair all tested out fine"
WASHER MAYTAG MVWB865GC0 unit needs new agitator as per service matters; ordrng 1 W11161960 (agitator)
DRYER MAYTAG MGDX655DW2 "q1-no, q2-no, no sign due to covid 19, i made some adjustment in blower wheel and adjusted also in tub rotation after tthis repair all sound fine"
DRYER WHIRLPOOL MGDC300XW3 "q1-no,q2-no, no sign due to covid 19, in order to repair need parts main boad /timer, customer declined repair."
WASHER WHIRLPOOL WTW8000DW5 "this is pre id, order valve,; ordrng 1 W11220230 (valve)"
WASHER MAYTAG MVWX655DW1 "re: covid-19 , no signature, answered q1-no q2-no q3-no, d ue to loose washplate , i made adjustment in the screws all tested out ok."
DRYER WHIRLPOOL WED92HEFW2 "Due to door is revesed, i installed all the parts in right position, q1-no, q2- no, q3-no, due to covid -19 no sign"
WASHER WHIRLPOOL WFW6620HC0 unit intermittnly wont finsih spin cycle ordering board; ordrng 1 W11322905 (board)
DRYER WHIRLPOOL WGD6620HC1 tj from techline gave me SR number 7727409687 he belives this board acu is defective we will order board and sensor and return and replace ; ordrng 1 W11410329 (board) and 1 W10906551 (harness)
DISHWASHER KITCHENAID KDTE334GPS0 "unit door hinge right side was popped out so door couldnt close, i removed door hinge and reinstalled and door now closes, i pushed back in and customer installed himself so he said he will put the screws back in to hold in unit all else tested fine"
WASHER WHIRLPOOL WFW95HEDW0 "Due to lock, i reset the main board for proper function , unlock the door /resseting for proper oip."
OVEN KITCHENAID KEBS209BSS00 "Due to need some calibration, i made adjustment in restting the board all tested out fine."