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for Laguna Beach, CA
Patrick - Laguna Beach, CA
Jonathan was very knowledgeable. He found the issue via a clogged drain pipe. Thanks!
Professional, quick and friendly
Mathys - Laguna Beach, CA
Quick diagnosis, clear communication, accurate fix - all with a great attitude.
Francis Cruz was outstanding
Stephen - Laguna Beach, CA
Francis 1. Communicated with me on times problems etc 2. He was very professional,,on time every service call 3. He respected me and my home 4. He technically new his job
Henry - Laguna Beach, CA
Lisa - Laguna Beach, CA
Jonathan was awesome. He is very personable efficient and extremely professional and he fixed the fridge problem.. Thank you Paradise we will be using you again!!
Ted - Laguna Beach, CA
Very professional, very knowledgeable. Efficient, clean. Great experience for me and my wife.
Best service - professional and pleasant!
Cindy - Laguna Beach, CA
I was very impressed with the efficiency and organization of Paradise Appliance and the exceptional knowledge, professionalism, and helpful personality of Jonathan. I will always use them when possible!
Pat - Laguna Beach, CA
Very professional & knowledgeable young man. Extremely pleased with service.
Never Use This Company
Neil - Laguna Beach, CA
No paperwork given with details of part that needed to be ordered. Parts could be obtained through Coast Appliance Parts. Complaint filed-NO RESPONSE from supervisors. No information offered for a wasted $109 3 minute visit.
Patrick & Barbara - Laguna Beach, CA
Took a long time to get in schedule (booked through Kitchenaid corporate), but Paradise tech was GREAT.
Joanna - Laguna Beach, CA
he was great!
Janice - Laguna Beach, CA
Sonya - Laguna Beach, CA
Debra - Laguna Beach, CA
Jeremy was excellent...he was competent,caring and conscientious.
Fredric - Laguna Beach, CA
Great on time service
very efficient and knowledgeable
Peter - Laguna Beach, CA
I cannot comment on price since this was covered by warranty.
Ken - Laguna Beach, CA
Monica - Laguna Beach, CA
Really appreciate the time, energy, respect and knowledge with our service. Very nice and took the time to explain the situation. Thank you.
Laurie - Laguna Beach, CA
Thank you for the great service and communication. Johnny was very helpful and gave a quick tutorial on the washer. I also appreciate the efficient call out when the technician was on the way.
Mary - Laguna Beach, CA
I was not given a price. I figured it was tsken care of by my insurance.he was very courteus and knowledgeable.
REFRIGERATOR WHIRLPOOL WRS571CIHB00 "fridge was off i turn it on start working, q1 no q2 no, i didn't get signature cause covid-19"
MICROWAVE OTR KITCHENAID KMLS311HSS0 "Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Installed door motor and main control board unit working as designed now"
WASHER MAYTAG MHW8200FC0 replaced boot complted jobq.1noq2.nono signatutre due to covid19
OVEN WHIRLPOOL KEBS208SSS04 unit needs liner door it has 10 year warrnty parts covered ordering parts setting up next week repairst will pay balance next visit took pics of teh glass and he stated the floor is burnt due to the hot glass being on the floor he can send those photos also to kitchenaid for furtehr options we handle just the repairs on the door and glass replacmnt q1q2 no no sig cvd19 protocol; ordrng 1 W10755522 (door)
REFRIGERATOR JENN-AIR JS42NXFXDE00 W10785722- ui WPW10200659- board WP2188820- thermister q1q2 no no sig cvd19 protocol replaced thermister from t/s tested unit no furtehr issues all etsted ok ; used 1 WP2188820 (thermister) from stock
DRYER WHIRLPOOL WGD9400SW2 q1q2 no no sig cvd19 protocol unit needed new pully assm replaced from truck stock tested unit no furtehr issues charge via cc 1 year warrnty for pully and labor; used 1 279640 (pully) from stock
REFRIGERATOR KITCHENAID KRSC503ESS01 "water hose was kink at back, now delivery water and ice maker got water. q1 no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR JENN-AIR JF42NXFXDE01 "q1-no,q2-no, no sifgn due to covid 19, i need to order parts light led; ordrng 1 W11462342 (led) and 4 W11462342 (led)s and 1 W11368839 (led)"
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1q2 no no sig covid19 protocol replaced sump no leaks no issues motor working great fills frains washes
DISHWASHER WHIRLPOOL WDT730PAHZ0 "no one was home, prescreening parts; ordrng 1 W11085683 (motr) and 1 W11305308 (board)"
REFRIGERATOR WHIRLPOOL WRT318FZDM05 replaced parst tested unit no leaks all etsted fine evap frosted 4 coisl down before leaving all seems fine they sent evap for stainless steel tool.s all tested fine use autho - wrbgrrbnl2q1q2 no no signature covid 19 protocol
LAUNDRY CENTER WHIRLPOOL MED8630HW replaced main control and fuse testedc working good CALLED TP FOR AUTHO # IS MR8QY00NL2
REFRIGERATOR AMANA WRS325SDDHZ04 "thermister error for ice maker in diag i removed ice maker assembly and realigned the thermister assembly anbd waited few mins, found the unit went rigfht into harvest, if callbcak order ice maker but all tested fine needs 24 hours to mke ice q1q2"
REFRIGERATOR WHIRLPOOL JFC2290REP00 Q1Q2 NO NO SIGNATURE PROTOCOL COVID 19replaced patrst tested unit no elaks all tested ok 5.2 oz freonJR1CS00LL2
DISHWASHER WHIRLPOOL WDT730PAHZ0 unit needed f4e3 error code fixed it was loose connection at motor fixed harness and reinstalled motor assm tetsed unit no furtehr issues
DISHWASHER JENN-AIR JDTSS245GX0 as per service matter use S22916 tehy have rails that fell under teh recall all else tested fine replaced parst no furtehr issues
REFRIGERATOR WHIRLPOOL WRT318FZDM05 unit needs new compressor but they state they have contract i told them contact the warrnty contract if they get it dispatched properly we can order compressor and evap W11407409- evap W11209866- compressor
WASHER MAYTAG MHW6630HC0 unit still leaking ordering parst spoek with customer will be comming back ntxt week; ordrng 1 w11316255 (valve) and 1 w11316599 (valvw) and 1 w11316600 (disp)
WASHER MAYTAG MHW6630HC0 81error codes for long drain they had drain very deep in stand pipe also teh water pressure high all tested fine aftera ajustments if callback order valves and disp.
DISHWASHER KITCHENAID KDTM404KPS0 replaced float switch sensor and adjusted teh drain too much water being left in unit after drain cycle i elevated all else tested fine no furtehr issues no service pointers on unit if cllback lets get MT involved
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "q1-no,2-no, no sign due to covid 19, i need to order right side refrigerator door due to hinge broken down.; ordrng 1 LW10858417 (dor-fip) and 1 W11178521 (nameplate)"
WASHER WHIRLPOOL WFW6620HW0 "Q1-=NO,Q20-NO, NO SIGN DUE TO COVID 19, I INSTALLED 2 PARTS FOR GOOD FUNCTION."
DISHWASHER KITCHENAID KDTM404KPS0 prescreening call; ordrng 1 W11036170 (float switch assm) and 1 W11410066 (board) and 1 W11412291 (pump)
REFRIGERATOR KITCHENAID KBSD608ESS01 "q1-no,q2-no, no sign due to covid 19, helper done/"
LAUNDRY CENTER WHIRLPOOL MED8630HW cx needs main control and fuse; ordrng 1 w11388027 (central elec) and 1 W10909685 (fuse-thrml)
WASHER WHIRLPOOL MLG2000AWW 22004473 motor discontinued 22003247- mcu discontinued unit timer works now but no movemnt from motor assm needs parst buyt their discontinued they need new unit please send back down pay explained to cust we will only chareg initial service charege
DISHWASHER KITCHENAID KDTM404KPS0 "arrived and unit had error ocde i do npticed they changed teh air trap as well, before water was gushing out if they used unit before replacing that then it never fixed initial problem so them changing the air trap now makes sense why this is working normal just had the original error ocode for the overflow, ran unit in diag tested all functions its all working now keep eye on it ffor next few days if callback order sensor and board ."
WASHER WHIRLPOOL MLG2000AWW unit neefs new timer assm orderin parts; ordrng 1 WP22002452 (timer) and 1 WP22002119 (wax)
WASHER MAYTAG MHW8630HW1 cx door hinge srews were loose tighten and tested door working good no q1 no q2 no sign due to covid 19
LAUNDRY CENTER WHIRLPOOL MED8630HW cx needs lid lock and main control panel control cx refuse service wishes to return to store
REFRIGERATOR KITCHENAID KRFF507HPS00 unit needs new damper replaced and tested unit no furtehr issues all tested ok afterwards
DISHWASHER KITCHENAID KDTM404KPS0 "unit error code f8e4 for teh sensor for float switch, unit not properly drainig i reset controls and ran diag and foudn it fills and washes but drain is the issue they need plumber i explained he needs to unclogg the piping from air trap to disposal or even get beiiger thicker hose all else tested fine until they fix that the unit will keep thinking overflowing issues with sensor."
DRYER WHIRLPOOL WED4815EW1 "thermostat for high limit was stuck open we reset and tested again and heater started cycling opn and off normally stuck thermostat just needed recalibration reset, tested in 15 mins no furtehr issues all tested ok"
WASHER MAYTAG MVWB835DW4 F0E3F8E1replaced the valve defective tested unit no furtehr issues all tested ok ran diagh no issues; used 1 W11165546 (WATER VALVE) from stock
DRYER MAYTAG MEDB835DW4 "unit not responding to any touch on teh topuch screen, unplugged and opened console and found terminal yelllow and light blue for uji not inserted properly and has some cpnnectoon issue, fixed harness and tested unit powered up and leds turned on tested in diag no furtehr issues unit staretd heating liek normal."
LAUNDRY CENTER WHIRLPOOL WTW5000DW2 unit needed new cam assembly replaced from t/s no furtehr noises and issues all tested ok; used 1 W10721967 (CAM) from stock
WASHER WHIRLPOOL WFW9620HW0 erro code for door lock not latching i took off clamp for bellow and fixed door lock assembly catch wasnt lockin in proeprly aligned spring and tested unit no furtehr issues all tested ok
DRYER WHIRLPOOL MGD5500FW1 "unit needed high limit thermostat reset no power from thermitat to the ignitor, fixed issue tested unit no furtehr issues"
REFRIGERATOR KITCHENAID KRFF507HPS00 unit needs new control damper assembly ordering parts setting up asap; ordrng 1 WPW10479155 (damper) and 1 W11224256 (board)
DRYER WHIRLPOOL WGD9620HW0 they didnt send me with a 2mc i ran call on my own use autho for labor to JH replaced parts tested unit no furtehr issues