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Local Reviews
for Laguna Beach, CA
Powered by Fluid LOCALGreat Service!
Henry - Laguna Beach, CA
Great Service
Lisa - Laguna Beach, CA
Jonathan was awesome. He is very personable efficient and extremely professional and he fixed the fridge problem.. Thank you Paradise we will be using you again!!
Great Service
Ted - Laguna Beach, CA
Very professional, very knowledgeable. Efficient, clean. Great experience for me and my wife.
Best service - professional and pleasant!
Cindy - Laguna Beach, CA
I was very impressed with the efficiency and organization of Paradise Appliance and the exceptional knowledge, professionalism, and helpful personality of Jonathan. I will always use them when possible!
Excellent service
Pat - Laguna Beach, CA
Very professional & knowledgeable young man. Extremely pleased with service.
Never Use This Company
Neil - Laguna Beach, CA
No paperwork given with details of part that needed to be ordered. Parts could be obtained through Coast Appliance Parts. Complaint filed-NO RESPONSE from supervisors. No information offered for a wasted $109 3 minute visit.
BJ
Patrick & Barbara - Laguna Beach, CA
Took a long time to get in schedule (booked through Kitchenaid corporate), but Paradise tech was GREAT.
denise
Joanna - Laguna Beach, CA
he was great!
Great service
Janice - Laguna Beach, CA
Awesome service!
Sonya - Laguna Beach, CA
Great service
Debra - Laguna Beach, CA
Jeremy was excellent...he was competent,caring and conscientious.
Fred’s Review
Fredric - Laguna Beach, CA
Great on time service
very efficient and knowledgeable
Peter - Laguna Beach, CA
I cannot comment on price since this was covered by warranty.
Great Service
Ken - Laguna Beach, CA
Great Service!
Monica - Laguna Beach, CA
Really appreciate the time, energy, respect and knowledge with our service. Very nice and took the time to explain the situation. Thank you.
Thank you!
Laurie - Laguna Beach, CA
Thank you for the great service and communication. Johnny was very helpful and gave a quick tutorial on the washer. I also appreciate the efficient call out when the technician was on the way.
Mary
Mary - Laguna Beach, CA
I was not given a price. I figured it was tsken care of by my insurance.he was very courteus and knowledgeable.
Jonathan H.
DRYER WHIRLPOOL WGD94HEAC2 removed and cleaned inside of duct and inside unit pulled out see ds notes for details and payment
Jonathan H.
DRYER WHIRLPOOL WGD88HEAW0 defective screen unit canmt close when doing cycles fixed housing all tested ok no further issues unit now closes and no heat exzcapes causing the heat to stay in and finish full cycle for drying.
Jonathan H.
WASHER WHIRLPOOL WFW88HEAW0 "f5e2f4e0f1e8looked up error codes found issue with the door lock and no water issue fixed, tested unit no furtehr issues ran diag again no error codes all tested ok"
Ramon H.
REFRIGERATOR WHIRLPOOL WRB119WFBM01 replaced ice maker tested working good; used 1 4317943 (ICEMAKER) from stock
Jorge A.
REFRIGERATOR KITCHENAID KBFN506EBS01 "Due to door is closing right, i have to do estimate for the door replacement, for customer, if decide to to do the job need a 2man helper. estimate is for LOWES"
Jorge A.
DRYER MAYTAG MEDB765FW0 "Due to broken grill, I replaced these 2 new grills for proper oop."
Jonathan H.
WASHER WHIRLPOOL WFW92HEFU0 "bellow leaking water from teh front i removed door and removed the bellow assembly and found the clamp was causing teh leak, reinstalled bellow assembly at proper position the clmap pulled off from pulling door open, tested again in diag after letting it fill at teh way unit stopped leaking no further water leaks"
Jonathan H.
WASHER WHIRLPOOL WFW6620HC0 SR - 7725774538 spoke with techline and got sr number. the ui was stuck on add garmet i removed harness and reset the board unit now is operating properly no furtehr issues if callback we will need ui
Jorge A.
DRYER MAYTAG MEDB765FW0 "due to c;lose are tearing , i take out front panel and re-adjusted with the tumble to make even no more ripped clothes."
Jonathan H.
DRYER MAYTAG MGDC215EW2 needed new switch i had in mb replaced tested unit mno further issues; used 1 wpw10569603 mb (switch) from stock
Jonathan H.
DRYER WHIRLPOOL MGD8200FC0 "error code for vent check i checked vent no issues but checked blower wheel and belt to connect to blower not connected so no air flow, reinstalled belt assembly and tested unit no fuyrther issues"
Jonathan H.
REFRIGERATOR WHIRLPOOL GARF30FDGB00 unit needed adjustment at the kickplate the door wasnt closing proply and the cold air was escaping. fixed kickplate adjustment all else tested fine
Jonathan H.
WASHER WHIRLPOOL MHW8200FW0 "f9e1f8e3f8e1error code for pressure sensor and long drain, removed unit and dryer and tested the pump assembly found unit has osbtruction inside and defective pressure sensor replaced part psp unclogged the drain pump no further issues all tested ok ran unit left unit running when i left; used 1 WPW10448876 (SWITHC - WL) from stock"
Jonathan H.
DRYER WHIRLPOOL WGD92HEFU1 "issue with the touchpad assembly not allowing power to the m otor, checked iml touchpad and harness was loose in the j5 connector light blue to yellow, fixed harness and tested unit again tested all 5 times it worked, no furtehr touchpad issues"
Jonathan H.
REFRIGERATOR KITCHENAID KBSD608ESS00 replaced light switch assemblt also had issue with the drain i attached ac tape for thermister to allow temps to regulate and time for condenser to heat up properly. tested unit no furtehr issues all tested ok; used 2 12002646 (LIGHT SWITCH KIT) from stock
Jorge A.
WASHER WHIRLPOOL WTW7500GW2 "Due to not finish the cyvcle, i adjusted thr drain tube and reset all the fail code, all tested fine after did the test mode with techline."
Jonathan H.
WASHER WHIRLPOOL WFW8620HC0 replaced parts and tested unit no leaks door is fine now all tested ok
Jonathan H.
DRYER WHIRLPOOL WGD4950HW0 "broken blower assembly, caused by outside source its not covered customer will begetting new unit. no repairs customer wants to get new unit."
Jonathan H.
REFRIGERATOR KITCHENAID KBSD608ESS00 "door checked out ok, ice m aker ok, tubing for fill tube on ice and water disp fine, checked for leaks at ice maker mold, no leaks, ice door chute fine, checked the drain pan, it seems as though unit is overflowing the drain, causing water to leak during defrost, techline is closed now but its possible that the compressor cutting off sooner is causing the unit to loose the heat in the heater pan, which is criticial to evaporating the water in there, therefore causing the over flow when the unit goes into defrost few hours later, i set temps lower so compressor stays on longer and therefore can heat up the water, reschdling apt for next week will contact whirlpool techline next available time.; schdld next appmnt for 7/8 MON !"
Jonathan H.
DRYER MAYTAG MGD7000AW1 replaced parts and tested unit no furtehr issues all tested ok no problems they will still need to contact someone for cleaning out the duct assembly other than that its fine also cleared out entire inner unit with vacuum no furtehr issues
Jonathan H.
DRYER WHIRLPOOL WGD8620HC0 defective door catch i had to open door catch and fox the alignment in order for door to close properly tested unit no further issues all testedok
Jonathan H.
WASHER WHIRLPOOL WFW8620HC0 unit needs new door assembly ordering parts setting up appt for next week when it arrives; ordrng 1 W11318810 (door) and 1 W11316777 (door)
Jonathan H.
DRYER MAYTAG MGD7000AW1 s code door and blower and board assembly will return this week for repairs to be finalized customer paid via cc portion as downpay; ordrng 1 WPW10508324 (motor-drve) and 1 WPW10211915 (blower wheel) and 1 W11229601 (door) and 1 W10468520 (panel-cntl)
Jonathan H.
MICROWAVE JENN-AIR JMW2330WS01 charged labor fpor repiars parts are covered and the original diagnostic is covered please bill seperately for diag fee under autho - # jkshekswl1 charged balance today for repairs tested unit no further issues
Jonathan H.
MICROWAVE JENN-AIR JMW2330WS01 unit intermittenl;y turning off and on defective touchpad we can cover parts customer responsible for labor for install no charge on diagnostics we can use jkshekswl1; ordrng 1 W10401259 (panl-cntrl) and 1 WPW10292566 (cntrl-elec) and 1 ovendolly
Jonathan H.
WASHER MAYTAG MVWC465HW2 unit had error code for high temp rinse water wash temps sensor was off fixed issue with sensor also motort fro drain harness messed up fixed that all tested fine no more issues cleared eror codes
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS315SNHW01 customr stated ice cream gets to a liquid and then gets hard again iits been happening for a while we checked power no issues with power possibly the start device and temp settings so we changed device and also changed the temps so it would over freeze fresh food side and have no further issues with freezer side.; used 1 8201786 (START-DEV) from stock
Jonathan H.
REFRIGERATOR KITCHENAID KRSF505ESS01 replaced door tested unit no further issues see TS notes for details and 2man autho.
Jonathan H.
OVEN WHIRLPOOL WFE540H0ES2 "not heasting properly hot along sides hot air comming out checked gasket and it was not pinned in so hot air comming out during use, tested again and holds proper temps 350 after 15 min preheat all checked out fine"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 defective light swicthes tested unit after replaceing and unit now dispences water and ice no further issues all checked out fine now wrx735sdhz01; used 2 W10221048 (
Jonathan H.
MICROWAVE KITCHENAID KMBS104ESS02 Needs display board. Ordering part. ; ordrng 1 W10891907
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Due to dent in refrigerato side door, i found the dent took pic. customer wants replacement, she had it for only 2 days been delivered in home does not wants a door. she will call the store tomorrow. close call per today."
Sarkis M.
REFRIGERATOR KITCHENAID KBSN608ESS00 installed compressor ckd working ok; used 1 WPW10143759 (DRIER) from stock
Sarkis M.
REFRIGERATOR KITCHENAID KBSN608ESS00 aut#kjh8cghnm2 unit cot cooling leak from eva installed evap ckd working ok
Jonathan H.
MICROWAVE KITCHENAID n/a Replaced mag cap diode and tested unit no further issues its heating like normal. kjhpi00wpl2 autho for extra labor.
Sarkis M.
REFRIGERATOR KITCHENAID KBSN608ESS00 not cooling need evap & compressor; ordrng 1 W10841139 (compressor) and 1 W10841139 (evap) and 1 w10913906 (vave)
Jonathan H.
WASHER MAYTAG MVWB765FW2 Error code for seized motor. No moving from actuator. Removed actuator. Gears were stuck. Fixed gear and ran diagnostics. Cleared code and no further issues with motor.
Jonathan H.
REFRIGERATOR WHIRLPOOL KSSC48FMS01 "3/19/19 12:13: JH rspndd 3/19 TUE, call should have been marked complete"
Jonathan H.
DISHWASHER WHIRLPOOL WDT710PAYM3 W10518394 heater (35)WPW10482480 sump W10479763 boardS code for board and motor. Heater needs replacement customer will shop around to see if they want new unit. Total with parts tax labor . If she calls back order parts listed and will return with parts for repairs.
Jonathan H.
DRYER MAYTAG MEDB765FW0 W10545923 drum Unit was having issue its ripping clothing I checked is due and found bent metal on the door assembly. Fixed metal rim and tested unit dosnt seem to have any more issues. Customer very upset at the fact they had clothes ruined. I. Informed them to contact whirlpool regarding the clothes and if any further issues happen they can also contact customer care for further options.