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for Laguna Beach, CA
Patrick - Laguna Beach, CA
Jonathan was very knowledgeable. He found the issue via a clogged drain pipe. Thanks!
Professional, quick and friendly
Mathys - Laguna Beach, CA
Quick diagnosis, clear communication, accurate fix - all with a great attitude.
Francis Cruz was outstanding
Stephen - Laguna Beach, CA
Francis 1. Communicated with me on times problems etc 2. He was very professional,,on time every service call 3. He respected me and my home 4. He technically new his job
Henry - Laguna Beach, CA
Lisa - Laguna Beach, CA
Jonathan was awesome. He is very personable efficient and extremely professional and he fixed the fridge problem.. Thank you Paradise we will be using you again!!
Ted - Laguna Beach, CA
Very professional, very knowledgeable. Efficient, clean. Great experience for me and my wife.
Best service - professional and pleasant!
Cindy - Laguna Beach, CA
I was very impressed with the efficiency and organization of Paradise Appliance and the exceptional knowledge, professionalism, and helpful personality of Jonathan. I will always use them when possible!
Pat - Laguna Beach, CA
Very professional & knowledgeable young man. Extremely pleased with service.
Never Use This Company
Neil - Laguna Beach, CA
No paperwork given with details of part that needed to be ordered. Parts could be obtained through Coast Appliance Parts. Complaint filed-NO RESPONSE from supervisors. No information offered for a wasted $109 3 minute visit.
Patrick & Barbara - Laguna Beach, CA
Took a long time to get in schedule (booked through Kitchenaid corporate), but Paradise tech was GREAT.
Joanna - Laguna Beach, CA
he was great!
Janice - Laguna Beach, CA
Sonya - Laguna Beach, CA
Debra - Laguna Beach, CA
Jeremy was excellent...he was competent,caring and conscientious.
Fredric - Laguna Beach, CA
Great on time service
very efficient and knowledgeable
Peter - Laguna Beach, CA
I cannot comment on price since this was covered by warranty.
Ken - Laguna Beach, CA
Monica - Laguna Beach, CA
Really appreciate the time, energy, respect and knowledge with our service. Very nice and took the time to explain the situation. Thank you.
Laurie - Laguna Beach, CA
Thank you for the great service and communication. Johnny was very helpful and gave a quick tutorial on the washer. I also appreciate the efficient call out when the technician was on the way.
Mary - Laguna Beach, CA
I was not given a price. I figured it was tsken care of by my insurance.he was very courteus and knowledgeable.
WASHER WHIRLPOOL WFW6620HW0 "Q1-=NO,Q20-NO, NO SIGN DUE TO COVID 19, I INSTALLED 2 PARTS FOR GOOD FUNCTION."
DISHWASHER KITCHENAID KDTM404KPS0 prescreening call; ordrng 1 W11036170 (float switch assm) and 1 W11410066 (board) and 1 W11412291 (pump)
REFRIGERATOR KITCHENAID KBSD608ESS01 "q1-no,q2-no, no sign due to covid 19, helper done/"
LAUNDRY CENTER WHIRLPOOL MED8630HW cx needs main control and fuse; ordrng 1 w11388027 (central elec) and 1 W10909685 (fuse-thrml)
WASHER WHIRLPOOL MLG2000AWW 22004473 motor discontinued 22003247- mcu discontinued unit timer works now but no movemnt from motor assm needs parst buyt their discontinued they need new unit please send back down pay explained to cust we will only chareg initial service charege
DISHWASHER KITCHENAID KDTM404KPS0 "arrived and unit had error ocde i do npticed they changed teh air trap as well, before water was gushing out if they used unit before replacing that then it never fixed initial problem so them changing the air trap now makes sense why this is working normal just had the original error ocode for the overflow, ran unit in diag tested all functions its all working now keep eye on it ffor next few days if callback order sensor and board ."
WASHER WHIRLPOOL MLG2000AWW unit neefs new timer assm orderin parts; ordrng 1 WP22002452 (timer) and 1 WP22002119 (wax)
WASHER MAYTAG MHW8630HW1 cx door hinge srews were loose tighten and tested door working good no q1 no q2 no sign due to covid 19
LAUNDRY CENTER WHIRLPOOL MED8630HW cx needs lid lock and main control panel control cx refuse service wishes to return to store
REFRIGERATOR KITCHENAID KRFF507HPS00 unit needs new damper replaced and tested unit no furtehr issues all tested ok afterwards
DISHWASHER KITCHENAID KDTM404KPS0 "unit error code f8e4 for teh sensor for float switch, unit not properly drainig i reset controls and ran diag and foudn it fills and washes but drain is the issue they need plumber i explained he needs to unclogg the piping from air trap to disposal or even get beiiger thicker hose all else tested fine until they fix that the unit will keep thinking overflowing issues with sensor."
DRYER WHIRLPOOL WED4815EW1 "thermostat for high limit was stuck open we reset and tested again and heater started cycling opn and off normally stuck thermostat just needed recalibration reset, tested in 15 mins no furtehr issues all tested ok"
WASHER MAYTAG MVWB835DW4 F0E3F8E1replaced the valve defective tested unit no furtehr issues all tested ok ran diagh no issues; used 1 W11165546 (WATER VALVE) from stock
DRYER MAYTAG MEDB835DW4 "unit not responding to any touch on teh topuch screen, unplugged and opened console and found terminal yelllow and light blue for uji not inserted properly and has some cpnnectoon issue, fixed harness and tested unit powered up and leds turned on tested in diag no furtehr issues unit staretd heating liek normal."
LAUNDRY CENTER WHIRLPOOL WTW5000DW2 unit needed new cam assembly replaced from t/s no furtehr noises and issues all tested ok; used 1 W10721967 (CAM) from stock
WASHER WHIRLPOOL WFW9620HW0 erro code for door lock not latching i took off clamp for bellow and fixed door lock assembly catch wasnt lockin in proeprly aligned spring and tested unit no furtehr issues all tested ok
DRYER WHIRLPOOL MGD5500FW1 "unit needed high limit thermostat reset no power from thermitat to the ignitor, fixed issue tested unit no furtehr issues"
REFRIGERATOR KITCHENAID KRFF507HPS00 unit needs new control damper assembly ordering parts setting up asap; ordrng 1 WPW10479155 (damper) and 1 W11224256 (board)
DRYER WHIRLPOOL WGD9620HW0 they didnt send me with a 2mc i ran call on my own use autho for labor to JH replaced parts tested unit no furtehr issues
WASHER MAYTAG MHW5500FW1 leaking from teh drain removed drsain and fixed nbellow issue also informed they need plumber for furtehr issues with standpipe height all else tested fine diag and cleared code no furtehr issues with drain pump assm.
THIN-TWIN KITCHENAID KRFC300ESS03 use autho for labor - KPPR5PPNL2 q1q2 no - replaced parts tested unit no leaks no furtehr issues began cooling restricyion in teh freezer in evap. all etsted ok charged 5.0 oz freon. autho KPPR5PPNL2
DRYER MAYTAG MGDC465HW0 unit needed timer and switch assm replaced and tested no further issues all tested ok
WASHER WHIRLPOOL MAV8551AWW "Due to leak, i rest the timer adjusted the water valves for rpoper fucntion all tested out for now."
DRYER MAYTAG MEDB765FC0 "Due to sometimes on/off , need to order new panel ui, main board for proper f. it were few error code about board and dispay ui and unoit shutdown fast.; ordrng 1 W11170247 (console) and 1 W11089308 (cntrl-elec) and 1 WP3387223 (electrode) and 1 WPW10298258 (harns-wire)"
LAUNDRY CENTER WHIRLPOOL WTW5000DW1 "Due to noisy and not spinning, I installed new gearcase, basket andwashplate for proper funcxtion. all tested out ok"
REFRIGERATOR KITCHENAID KBSN608ESS01 "Complaint compressor wont turn on , found bad cond and inverter control , just replaced now its working tested fine unit start running , costumer need to wait 24hrs and he will let me know if unit working ok"
REFRIGERATOR KITCHENAID KBSN608ESS01 "Installed part and now condensor fan motor turn on for 3 second and turn off and main control electronic making noise and compressor wont turn on , i call whirpool and they gave sr#7726778263 i spoke with Kevin , ordering evap fan motor jiust in case we need it .; ordrng 1 W10436861 (motor-evap) and 1 WPW10200659 (cntrl-elec) and 1 W11127829 (motor-cond) and 1 W10645666 (invrtr-box)"
REFRIGERATOR KITCHENAID KBSN608ESS01 "Complaint not turning on , found wrong part arrive , just ordering part againg and returning back on 26; ordrng 1 WPW10624574 (cntrl-elec)"
DRYER MAYTAG MEDB765FW0 "Due to moisture inside of vents, i reset computer and adjusated all connections plus adviced customer to clean the vent from outside. all tested ok."
DRYER WHIRLPOOL WGD94HEAC2 removed and cleaned inside of duct and inside unit pulled out see ds notes for details and payment
DRYER WHIRLPOOL WGD88HEAW0 defective screen unit canmt close when doing cycles fixed housing all tested ok no further issues unit now closes and no heat exzcapes causing the heat to stay in and finish full cycle for drying.
WASHER WHIRLPOOL WFW88HEAW0 "f5e2f4e0f1e8looked up error codes found issue with the door lock and no water issue fixed, tested unit no furtehr issues ran diag again no error codes all tested ok"
REFRIGERATOR WHIRLPOOL WRB119WFBM01 replaced ice maker tested working good; used 1 4317943 (ICEMAKER) from stock
REFRIGERATOR KITCHENAID KBFN506EBS01 "Due to door is closing right, i have to do estimate for the door replacement, for customer, if decide to to do the job need a 2man helper. estimate is for LOWES"
DRYER MAYTAG MEDB765FW0 "Due to broken grill, I replaced these 2 new grills for proper oop."
WASHER WHIRLPOOL WFW92HEFU0 "bellow leaking water from teh front i removed door and removed the bellow assembly and found the clamp was causing teh leak, reinstalled bellow assembly at proper position the clmap pulled off from pulling door open, tested again in diag after letting it fill at teh way unit stopped leaking no further water leaks"
WASHER WHIRLPOOL WFW6620HC0 SR - 7725774538 spoke with techline and got sr number. the ui was stuck on add garmet i removed harness and reset the board unit now is operating properly no furtehr issues if callback we will need ui
DRYER MAYTAG MEDB765FW0 "due to c;lose are tearing , i take out front panel and re-adjusted with the tumble to make even no more ripped clothes."
DRYER MAYTAG MGDC215EW2 needed new switch i had in mb replaced tested unit mno further issues; used 1 wpw10569603 mb (switch) from stock
DRYER WHIRLPOOL MGD8200FC0 "error code for vent check i checked vent no issues but checked blower wheel and belt to connect to blower not connected so no air flow, reinstalled belt assembly and tested unit no fuyrther issues"