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Local Reviews
for Laguna Beach, CA
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Neil - Laguna Beach, CA
No paperwork given with details of part that needed to be ordered. Parts could be obtained through Coast Appliance Parts. Complaint filed-NO RESPONSE from supervisors. No information offered for a wasted $109 3 minute visit.
BJ
Patrick & Barbara - Laguna Beach, CA
Took a long time to get in schedule (booked through Kitchenaid corporate), but Paradise tech was GREAT.
denise
Joanna - Laguna Beach, CA
he was great!
Great service
Janice - Laguna Beach, CA
Awesome service!
Sonya - Laguna Beach, CA
Great service
Debra - Laguna Beach, CA
Jeremy was excellent...he was competent,caring and conscientious.
Fred’s Review
Fredric - Laguna Beach, CA
Great on time service
very efficient and knowledgeable
Peter - Laguna Beach, CA
I cannot comment on price since this was covered by warranty.
Great Service
Ken - Laguna Beach, CA
Great Service!
Monica - Laguna Beach, CA
Really appreciate the time, energy, respect and knowledge with our service. Very nice and took the time to explain the situation. Thank you.
Thank you!
Laurie - Laguna Beach, CA
Thank you for the great service and communication. Johnny was very helpful and gave a quick tutorial on the washer. I also appreciate the efficient call out when the technician was on the way.
Mary
Mary - Laguna Beach, CA
I was not given a price. I figured it was tsken care of by my insurance.he was very courteus and knowledgeable.
Sarkis M.
REFRIGERATOR KITCHENAID KBSN608ESS00 not cooling need evap & compressor; ordrng 1 W10841139 (compressor) and 1 W10841139 (evap) and 1 w10913906 (vave)
Jonathan H.
WASHER MAYTAG MVWB765FW2 Error code for seized motor. No moving from actuator. Removed actuator. Gears were stuck. Fixed gear and ran diagnostics. Cleared code and no further issues with motor.
Jonathan H.
REFRIGERATOR WHIRLPOOL KSSC48FMS01 "3/19/19 12:13: JH rspndd 3/19 TUE, call should have been marked complete"
Jonathan H.
DISHWASHER WHIRLPOOL WDT710PAYM3 W10518394 heater (35)WPW10482480 sump W10479763 boardS code for board and motor. Heater needs replacement customer will shop around to see if they want new unit. Total with parts tax labor . If she calls back order parts listed and will return with parts for repairs.
Jonathan H.
DRYER MAYTAG MEDB765FW0 W10545923 drum Unit was having issue its ripping clothing I checked is due and found bent metal on the door assembly. Fixed metal rim and tested unit dosnt seem to have any more issues. Customer very upset at the fact they had clothes ruined. I. Informed them to contact whirlpool regarding the clothes and if any further issues happen they can also contact customer care for further options.
Ramon H.
WASHER MAYTAG MVWB850WL0 cx main control needs to be replaced cx does not wish to proceed
Ramon H.
DISHWASHER WHIRLPOOL WDT720PADM2 reset main control recalibrated tested working good
Ramon H.
DISHWASHER IKEA IUD9500WX2 cx had loose drain pump and hose reconnected tested working good...had to remove diswasher and re install it
Jonathan H.
WASHER WHIRLPOOL MHW8200FW0 New double labor autho - MJ88JJ8DL2Extra labor force separate issue its different from last repairs. Called trade partner and got autho for extra labor. MJ88JJ8DL2Replaced board all tested fine.
Ramon H.
WASHER WHIRLPOOL MHW8200FW0 replaced mcu working
Ramon H.
DISHWASHER KITCHENAID KDTE334DBL0 replaced sump and motor tested working good
Ramon H.
DISHWASHER KITCHENAID KDFE104DSS2 cx is smeliing fish in dishwasher explained to cx not to put old food in dishwasher tested working good advised cx to use rinse aid and lemme shine to clean dishwasher
Jonathan H.
WASHER WHIRLPOOL MHW8200FW0 Arrived and unit was full of suds inside. Not able to properly drain because of so much suds. Removed suds. Ran a load but it won't get up to speed. Ordering new control board. ; ordrng 1 2MC and 1 W11201292 (BOARD)
Jonathan H.
DRYER WHIRLPOOL MGD8200FW0 Door hinge was not allowing door to close. Removed door and repositioned hinge in order to make the door strike the catch. Tested unit no more issues. Ran and heated.
Ramon H.
DISHWASHER KITCHENAID KDTE334DBL0 CX NEEDS SUMP AND MOTOR; ordrng 1 WPW10455261 (pump&motor)
Ramon H.
DISHWASHER KITCHENAID KDTE334GPS0 tested dishwasher turned up rinse aid to 4 working good
Ramon H.
REFRIGERATOR WHIRLPOOL WWRS312SNHW handle was uneven adjusted handle tested working good
Jonathan H.
MICROWAVE WHIRLPOOL CAE2745FQ0 Replaced part tested unit no further issues all tested out fine. Collecting balance on same card as last visit from office
Ramon H.
DISHWASHER KITCHENAID KDTE334DBL0 cx needs sump and motor s code part per jermy
Ramon H.
WASHER WHIRLPOOL MVWB835DW3 cx concerned soap staying on clothes tested washer re calibrated working normally ...cx still unsatified with normal performance of washer....cx wishes washer had the ability to fill more then a quarter full
Ramon H.
VENTHOODS JENN-AIR n/a cx needs light socket and panel control; ordrng 1 W10295808 (socket) and 1 W10293971 (support-lt)
Ramon H.
REFRIGERATOR JENN-AIR JF42NXFXDE02 cx unaware were filter was showed cx were filter was and adjudted temp
Ramon H.
DISHWASHER KITCHENAID n/a replaced sump pump tested working good
Ramon H.
RANGE WHIRLPOOL WFG720H0AS1 cx said it melted from oven being turned on not sure how it happened myself ..but interface main control and outer metal also need to be replaced...cx does not wish to proceede
Ramon H.
WASHER WHIRLPOOL WTW4950HW0 replaced main control re calibrated tested working good
Ramon H.
KITCHEN KITCHENAID n/a cx needs sump assembly s code part per jermey; ordrng 1 WPW10605057 (pump and motor assy)
Ramon H.
DISHWASHER JENN-AIR JDTSS244GS0 cx concerned not heating checked heater working good put in test mode checked out ok
Ramon H.
REFRIGERATOR JENN-AIR JF36NXFXDE01 cx ice maker arm was stuck in off position adjusted arm tested working good
Ramon H.
DRYER WHIRLPOOL GGW9200LW0 opened up dryer and cleaned blower wheel and inside cx also needs vent cleaned
Ramon H.
REFRIGERATOR WHIRLPOOL MBF1958FEZ01 cx leaving door open causing freezer to ice up ...advised cx to make sure door is closed and defroseted
Ramon H.
REFRIGERATOR JENN-AIR JF42NXFXDE01 cx left door open causing a little bit of ice defrosted advised cx to make sure door is closed
Ramon H.
WASHER WHIRLPOOL WTW6700TW1 cx needs drain pump and bearings cx does not wish to proceede
Ramon H.
DRYER WHIRLPOOL WED99HEDW0 cx needs front lint door causing not to heat correctly; ordrng 1 dsW11168387 (lint door)
Jonathan H.
WASHER WHIRLPOOL MHW8200FW0 F8e3Error codes for pressure switch. Replaced switch from t.s all tested fine Extra labor - miriqirml2; used 1 WPW10448876 (SWITHC - WL) from stock
Jonathan H.
DRYER WHIRLPOOL MGD8200FW0 Pulled out dryer checked valve. Valve connection was ok but the valve was stuck closed opened up near solenoid and fixed valve. Tested again n unit fired up no more heatin issues.
Jonathan H.
OVEN KITCHENAID KEMS377DBS6 Glass had chip. Replaced glass tested unit no further issues all tested ok.
Jonathan H.
REFRIGERATOR JENN-AIR JF36NXFXDE01 Unit had issue with the ice maker but ended up being issue with the cam arm not rotating properly. If issue happens again we will replace full ice maker. All else tested fine.
Jonathan H.
WASHER WHIRLPOOL WTW8500DC0 Replaced parts and tested unit no further issues. Instructed customer to get a surge protector as well.
Jonathan H.
WASHER WHIRLPOOL MVWB865GC F3e2F8e1Bad water valve replaced all tested fine ; used 1 W11165546 (WATER VALVE) from stock
Jonathan H.
DISHWASHER KITCHENAID KUDE48FXPA5 Previous tech had wrong part ordered reordering part customer had extended contract they paid but thy had a contract and previous tech didn't know. They want refund so I explained she would have to contact main office. This is all covered u Dee warranty. Ordering parts. ; ordrng 1 WPW10500087 (panel-cntl)