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Local Reviews
for Ladera Ranch, CA
Powered by Fluid LOCALGreat experience
Maureen - Ladera Ranch, CA
Jorge was great, he explained in detail the problem. And the customer service rep who I communicated with prior to the appointment Toni was equally wonderful.
Not fixed
Gavin - Ladera Ranch, CA
Washer not fixed. 1. appointment scheduled, 2. then unscheduled, 3. then scheduled, 4. washer not fixed after appointment
Disappointed
April - Ladera Ranch, CA
I was disappointed to discover a new error code today; F2E1. This was only one day after my repair. While the technician was friendly and efficient, this is the third issue with the same appliance. Probably more related to KitchenAid than the repair company.
Customer
Tom - Ladera Ranch, CA
Superb?
Professional Technician & Service
Doug - Ladera Ranch, CA
33 Granja Court
Ryan - Ladera Ranch, CA
Great Service
Fast friendly service!
Audrey - Ladera Ranch, CA
He went above and beyond for me!
dishwasher repair
Brian - Ladera Ranch, CA
Great Service, nailed the problem right on!
Matt - Ladera Ranch, CA
The lingering issue with the reset button of our Whirlpool dishwasher is finally resolved by the second technician the first time!
Jorge was very good with our service
John - Ladera Ranch, CA
Friendly, great service
Doug - Ladera Ranch, CA
Great service but messy
Tracy - Ladera Ranch, CA
Great service but he left the old parts and trash on my counter and some pieces of plastic on my floor
Jorge does it again!
Steve Borsch - Ladera Ranch, CA
He's been out a couple of times for various things in our brand new house and always does a good job, and is a courteous and friendly guy.
Ramon was great
Sanaz - Ladera Ranch, CA
Jorge did a great job!
John - Ladera Ranch, CA
Great service - very quick, fixed the problem
Ashok - Ladera Ranch, CA
Awesome service
Aundrea - Ladera Ranch, CA
Mimi
Kathleen - Ladera Ranch, CA
He was so helpful and professional Amazing service!!
Great service!
Jenny - Ladera Ranch, CA
Great service!
Aundrea - Ladera Ranch, CA
Great service!
John - Ladera Ranch, CA
Paradise Appliances was quick to respond. The technician was professional and personable, and explained exactly what caused the issue. He had parts available and was able to repair our dryer in no time!
Feedback for Service provided
Ravi - Ladera Ranch, CA
Doug was very polite and fast to identify the issue and fix it for us within no time. He gave us helpful tips for the future as well.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 unit dispcning ice properly found the solenoid in rear for crushed/ cubed ice was in down position from bar fixed issue adjusted door flapper for the inside of unit no furtehr issues with air leaking in door flap for ice all tested ok
Jeremy G.
MICROWAVE WHIRLPOOL WOC54EC0HS03 none of the tones were working on the unit went into setting and they were on . Unplugged unit for 5 min and reset the board unit started working and tones started working. no signature due to CONVID 19 ..NO TO QUESTION 1 AND 2
Sarkis M.
DISHWASHER KITCHENAID KDTM354ESS3 q1q2 no no sing c19 now home customer moved in 10/1020 wier connection was disconnected reconect ckd working ok
Jorge A.
LAUNDRY CENTER MAYTAG MHW8200FW0 "q1-n0,q2-no, no sign due to covid19, iinstallednew computer board for proper respomse all testedoutok. partis been cover by whirlpool"
Jorge A.
DISHWASHER KITCHENAID KDTE234GPS0 "q1-no,q2-no,no sign dued tocovid 19, i installed new drain pump for better fuunction."
Jorge A.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY7 "q1-n0, q2-no, nosign duetocovid 19, i need to otder partforbad icemaker; ordrng 1 W10882923 (icemaker)"
Jorge A.
REFRIGERATOR WHIRLPOOL KSSS42FKX00 "q1-no,q2-no, nosign duetocovid 19, i need to orderparts due to defrost issue.; ordrng 1 WP2188820 (thermistor 33.36) and 1 WPW10225581 (bymetal 34.51)"
Jorge A.
DRYER WHIRLPOOL WGD8500DC3 "q1-no,q2-no, no sign due to covid 19 , need to order parts due to noisy.; ordrng 1 W10837240 (idler) and 1 WP697772 (wheel)"
Jorge A.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "q1-no,q2-no,nosign due to covid 19, i found left door of refrigerator is bad the whole door due to is likeang from inside part # w10815695, customer declined repair for now."
Jonathan H.
DRYER WHIRLPOOL WGD75HEFW0 "reordering valve ignitor wont turn on but unit has power, no more ignitors in truck used last one earlier today at a call. q1q2 no no sig covid19 protocol ; ordrng 1 280119 (valve) and 1 279311 (ignitor)"
Jorge A.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "q1-no,q2-no, no sign due to covid 19, donew as a helper"
Jorge A.
MICROWAVE WHIRLPOOL KOCE500ESS06 "q1-no,q2-no,nosign due to covid 19 , found the door is normal the gat from door liner."
Jorge A.
LAUNDRY CENTER MAYTAG MHW8200FW0 "q1-no,q2-no, no sign due to covid 19, i reset the computer and all back to work"
Jorge A.
RANGE KITCHENAID KEBC107KSS0 "q1-no,q2-no, no sign dueto covid ,FPUND not heating and also intermittent panel on/off, is going to meed control board and thermo fuse in order toi repair completetly.customer declined due to unit unnrepairable for parts."
Jorge A.
REFRIGERATOR KITCHENAID KFIS29BBWH00 "# 7727994242, installed new evaporator after this repair found in the back of cabinet smsallest hole and it was leaking water out there.customer also complaint about leak water in the back of fridge , called techline decided unit is unrepairable. ,they will contact then in 24 hours.. put 5.5 oz freon"
Jorge A.
DRYER WHIRLPOOL WGD8500DC4 "q1-no,q2-no, no sign due to covid 19, i rest the computer for lints failure als o adviced customer to check their lint ventilation."
Jorge A.
REFRIGERATOR KITCHENAID KBFN402ESS01 "q1-no,q2-no, no sign due to covid 19, i installed new icemaker and installed led light the part are from scrap, if i can get back these parts.; used 5 W11462342 (leed light) from stock"
Jorge A.
REFRIGERATOR KITCHENAID KFIS29BBWH00 "Q1-NO,Q2-NO, B # 7727994242, no sign due to covid 19, need to order par sealed system, compressor, evaporator, dryer. # kqlaeqlxpl2,; ordrng 1 W10276644 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 1 W10525236 (evaporator) and 1 W11116006 (evaporator)"
Jorge A.
REFRIGERATOR KITCHENAID KFIS29BBWH00 "q1-no, q2-no, no sign due to covid, I installed new parts for defrost issuein fresh food side , this is defferent issue from lats time last time wasi in freezer side all tested out ok, need TO SEND THIS PART DIRECT SHIPPING TO CUSTOMER NO TECH. NEED IT.; ordrng 1 W10871842 (grille DS, JUST COVER)"
Jorge A.
OVEN KITCHENAID KOSE900HSS00 "# 7727632636, CALLED TECHLINE NEED STILL FIXING, need top order more parts fdor the same problems. neeed MT INVOLVE.; ordrng 1 W11291121 (plug-male) and 1 W11294389 (cntrl-elec) and 1 W10834506 (harns-wire) and 1 W10588740 (panl-cntrl) and 1 W11294388 (cntrl-elec)"
Jorge A.
REFRIGERATOR KITCHENAID KFIS29BBWH00 "q1-no, q2-no, no sign due tocovid 19, i need to order parts for defrost in both section; ordrng 1 WPW10277799 (harns-wire) and 1 WPW10514110 (motor evaporator) and 1 W11380560 (control)"
Jorge A.
OVEN- DOUBLE KITCHENAID KDRS483VSS04 "q1-no,q2-no, no sign due to covid 19, i reset the board for proper function all tested ok"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS973CIHZ00 "q1-no,q2-no, no sign due to covid 19, i made adjustment in dispenser motor for proper function."
Jorge A.
DISHWASHER KITCHENAID KDTE704DSS0 "q1-no,q2-no, no dsign due to covid 19, in stalled new seal for proper function. all tested out ok"
Jorge A.
FREEZER JENN-AIR JBZFL18IGX00 "q1-no,q2-no, no sign due to covid 19, i made adsjustment in freezer box for proper opening all testred out ok"
Jorge A.
REFRIGERATOR KITCHENAID KRFC302ESS00 "q1-no,q2-no, no sign due to covid 19, i installed new motor and cleaned some ice for poper function all tesred out ok."
Jonathan H.
OVEN WHIRLPOOL WFG320M0BS3 unit needed top for cooktop replaced and tested unit no furtehr issues all tested ok
Jorge A.
OVEN WHIRLPOOL WOS51EC0AS04 "q1-no, q2-no, no sign dueto covid 19, i reset the computer again all tested out ok adviced customer this unit is all is normal, if customer call back need to send another opininon. CUSTOMER NEED MANUAL."
Jonathan H.
OVEN KITCHENAID KDRS483VSS04 ordering parst seperate issue from before issue with teh main board assembly ordering parst will replace and set up next week; ordrng 1 W10852104 (appliance managrr) and 1 WPW10116117 (ui) and 1 WPW10298120 (control) and 1 W10726866 (ribbon)
Jonathan H.
REFRIGERATOR KITCHENAID KSSC42FMS02 "unit condensar fan working the cpompressor working well they had cpntrosl replaced in past thru corecentrics but board is in great condition diag ran thru normal, condensar fan showed no sign of bad bearing it was warm today like normal, if it ever gets extremely hot can be from control failure if thats the case we can replace board with new kit but unit is runnig well. did coild cleaning all else tested ok
Jonathan H.
OVEN WHIRLPOOL n/a unit needs front fascia glass ordering p
Jonathan H.
COOKTOP WHIRLPOOL WCG55US0HS00 issue with dsi controls not making contact with teh switches removed and tested unit no furtehr issues all etsted ok fixed harness and connection to dsi board issue
Jorge A.
REFRIGERATOR KITCHENAID KBSN602ESS01 "q1-n0, q2-no, no sign due to covid 19, i made adjustment in front feet for better performance and pull unit out to open valve water."
Jorge A.
COOKTOP WHIRLPOOL WCG55US6HS00 "q1-no,q2-no, no sign due to covid 19, adjusted the knob from the range and instructed custoer how tpo use it all tested out ok."
Jorge A.
DOUBLE OVEN WHIRLPOOL WOC54EC0HS03 "q1-n0, q2-no, no sign due to covid 19, i adjusted the control panel and rest the panel for better performance all tested out ok."
Jorge A.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "q10-no,q2-no, no sign due to covid 19, i made adjustment in water hoses for better function."
Jorge A.
OVEN KITCHENAID KOSE900HSS00 "q1-no,q2-no, no sign due to covid 19, need to order parts for oven but customer does not want repair due to unit is too new, unit has been delivered in a month. customer upset."
Jorge A.
DISHWASHER KITCHENAID KDTE704DSS0 "q1-no,q2-no, no sign due to covid 19, i made adjutment i n front feet and reset computer board all tested out ok"
Jorge A.
MICROWAVE WHIRLPOOL WMH31017HS3 done as a helper
Jorge A.
OVEN WHIRLPOOL WOS51EC0AS04 "Due to covid 19, no sign, q1-no q2-no q3- no, Due to steam comes out from bottom of the door oven, i adsjusted door and gasket all tesred outok"