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for Irvine, CA
Donna - Irvine, CA
Mengxian - Irvine, CA
Great service and took the time to find out the problem and fixed it. Very friendly.
KyleR - Irvine, CA
Very knowledgeable, thorough, friendly and safe. Paradise will be my one and only call for appliance needs. Thank you
Jonathan was excellent you can send him on my service repairs anytime
Buddy - Irvine, CA
Great service, very friendlyz
Steve - Irvine, CA
Golris - Irvine, CA
Adrianne - Irvine, CA
The technician came out and indicated that we needed a replacement of the appliance. He seemed annoyed that he came out for nothing. He said he would email Whirlpool that a replacement was needed and copy me but it had been 9 days and I am still waiting.
Stephanie - Irvine, CA
Samuel - Irvine, CA
Lee - Irvine, CA
He was clearly a very experienced technician. He has been here before and we requested him again.
Barry - Irvine, CA
Anne - Irvine, CA
Ryan - Irvine, CA
Ryan - Irvine, CA
Great service person 👍
Julie - Irvine, CA
John is always friendly and very professional. He is knowledgeable about all of the KitchenAid products.
Amy - Irvine, CA
This is the second time John has come to our home to repair an appliance. He is the nicest, friendliest technician that I have experienced in a very long time! More importantly, John is e trembly knowledgeable and was able to repair our refrigerator very quickly! I will definitely use Paradise for any future appliance repairs we may need!
Was lead time on parts are a little long, and we have to have residents wait but overall it’s cool
Steven - Irvine, CA
Maintenance tech 2
ElementsJho - Irvine, CA
Jonathon was very helpful and knowledgeable on what he was doing very helpful for technicians followed step by step and explaining what he was doing and why he was doing. Excellent Technician. Would it be possible to request him on all are problems?
Saundra - Irvine, CA
Kept me informed as to arrival time, prompt and polite.
Tech was great. Very helpful
Chris - Irvine, CA
Setting up an appointment isn’t the easiest process. But our tech was great
lolajp - Irvine, CA
Ramon did a great job on the oven. He even adjusted our dishwasher door that he noticed was misaligned. thank you.
Carol - Irvine, CA
Sam was everything I could ask for!
Omid - Irvine, CA
Jonathan was great! He provided an amazing service.
Michelle - Irvine, CA
Jonathan H was able to troubleshoot and make the repairs very quickly! He is also very knowledgeable about Whirlpool and showed us different settings that are not found in the user manual. Very friendly and used proper social distancing guidelines.
The BEST Customer Service EVER
Joanna - Irvine, CA
Jog was fabulous, courteous, efficient, friendly and polite. Do all you can to keep home!!
Helen - Irvine, CA
We had a great experience with the tech from Paradise Appliance. He quickly fixed the issue we were having and went above and beyond to ensure others were calibrated and go over some best practices with our appliances. Thank you!
Leelee - Irvine, CA
Over an hour late from window time.
Pearl - Irvine, CA
I got a next day appointment. The repairman instructed me on how to reset my frig after I put in a new water filter and didn't charge me..
COOKTOP KITCHENAID KGCU467VSS01 q1q2 no no sing c19 unit ckd working normal
DISHWASHER KITCHENAID KDTM404ESS1 q1q2 no no sing c19 need motor pump; ordrng 1 W10861526 (pump&motor)
RANGE WHIRLPOOL WFG231LVS authorization # wv26vv1wl1q1q2 no no sing c19 need 2 IGNTR dec est
DISHWASHER KITCHENAID KDTM404KPS0 q1q2 no no sing c19 repair drain pump ckd working ok
VENT HOOD KITCHENAID KVWC956JSS0 q1q2 no no sing c19 repair switch ckd working ok
MICROWAVE WHIRLPOOL n/a Cx needs to rs ; O-emld tckt
MICROWAVE WHIRLPOOL n/a Cx needs thermistor ; ordrng 2 W10832024 (Thermistor)s
OVEN WHIRLPOOL MEW5627DDW q1q2 no no sisg c19 no more wht panle we have to retern
DISHWASHER WHIRLPOOL KDTE104ESS4 q1q2 no no no sing c19 wrong parts reorder; ordrng 1 W11305294 (cntrl-elec)
DISHWASHER WHIRLPOOL KDTE304GPS0 q1q2 no no sing c19 installed motor pump ckd working ok; used 1 482338 (silicone) from stock
REFRIGERATOR KITCHENAID KSSC42QTS00 q1q2 no no sing c19 air retern was full of ice not cirulatiing removed freezer cover defrost ice ckd working ok
WINE COOLER WHIRLPOOL n/a Replaced door no further issues Q1q2 no no sign due to covid 19
WASHER WHIRLPOOL WGT4027HW0 "q1q2 no no sig cvd19 protocol door lock error, rmeoved door lock instaleld latch assemb;ly it was the pin that was jammed for door lock, tested unit no furtehr issues"
WASHER WHIRLPOOL n/a Cx needs main control ; ordrng 1 W11322905 (Main control) and 1 W11316250 (Door lock)
WASHER WHIRLPOOL n/a Q1q2 no no sign due to covid 19 cx had leak coming from dispenser found hose clamp not on hose put clamp on securely and tested working good CALLED TP FOR AUTHO NUMBER IS MUGVKUGAL2
REFRIGERATOR KITCHENAID KSSC42QVS06 q1q2 no no sing c19 installed filter housing ckd working ok
REFRIGERATOR KITCHENAID KSSC42QVS06 q1 q2 no no sing c19 orderd filter housing 2 man sm and sh; ordrng 1 WPW10121140 (housing) and 1 2mashandsm (2 man sh and sm)
OVEN WHIRLPOOL GW397LXUS06 need panl and cntrl-elec dec est
RANGE WHIRLPOOL n/a Q1q2 no no sign due to covid 19 cx ignitor not plugged into ignitor completely off reconnected and tested working good
DISHWASHER WHIRLPOOL KDTE234GPS0 auth#kud9y00apl1 q1q2 no no sing c19 installed spray arm was broken ckd ok installed only 1 spray arm
WASHER WHIRLPOOL WFW6620HC0 Cx needs water valve; ordrng 1 W11316255 (Water valve)
DISHWASHER KITCHENAID KDTM604KPS0 "q1q2 no replaced the wheel rack assembly defective wheel door couldnt cklose, fixed wheel and door now closes all ytested ok no furtehr issues"
MICROWAVE WHIRLPOOL IBS550PWW00 "q1q2 no no sing c19 pulled unit out replaced duse unit ckd working ok; used 1 WP9759243 (THERMST-FIX), and 1 WPW10545255 (FUSE) from stock"
DISHWASHER KITCHENAID KDTM354ESS1 "f6e1 error code no water in unit issue with the float switch stuck in the full position. removed screw fixed flowing into unit but they also have a plumbing issue the faucet isnt at 70psi they need to have a plumber come and fully open the water line. i opened as much as i could and water did come out more steady but its still not enough water, they can run a few loads but theres not enough water comming in."
DISHWASHER WHIRPOOL n/a Cx needs main control ; ordrng 1 Main control
REFRIGERATOR WHIRLPOOL WRS331SDHMOO Q1q2 no no sign due to covid 19 cx wire harness going to ice maker had a very bad connection in the plug took apart and cleaned harness connectors and made a tighter connection
REFRIGERATOR WHIRLPOOL n/a po #4700953738 q1q2 no no sing c19 installed 2 thermster and cont box
OVEN WHIRLPOOL KODE500ESS02 q1q2 no no sing c19 installed door glass ckd ok
MICROWAVE OVEN KITCHENAID KOCE500ESS07 see doug ticket for details and 2mc autho
REFRIGERATOR KITCHENAID KRSC503ESS00 auth# ktx645txnpl2 freezer wier was brokne orderd freezer door; ordrng 1 LW10728959 (dor-fip)
OVEN WHIRLPOOL MEW5627DDW q1q2 no no sing c19 wrong color was black need white and need cnrtl-elec; ordrng 1 5765M443-60 (panl-cntrl) and 1 W10757360 (cntrl-elec)
VENT HOOD WHIRLPOOL WVW53UC6FS2 "different issue, unit needs new cover assm ordering told cust he needs to clean filters more than what their doing also. fixed motor assembly tesdted unit no furtehr issues direct shipping part; ordrng 3 ds-W10169961As"
REFRIGERATOR WHIRLPOOL KBFA25ERWH01 q1q2 no no sing c19 orderd orderd filter water head; ordrng 1 WP67004106 (head- wate)
RANGE AMANA AGR5330BAS3 q1q2 no no sing c19 adj L F burner ckd working ok
REFRIGERATOR WHIRLPOOL WRT318FMDM02 q1q2 no no sing c19 need compressor and evap dec est -------po #4700954086
REFRIGERATOR KITCHENAID KRMF706ESS01 replaced parst tested unit no furtehr issues all tested ok fixed gasket as well heated gasket no furtehr isues
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS00 q1q2 no no sing c19 reset breker unit ckd working ok told customer if happn we need to replac panl
FREEZER JENN-AIR JBZFL18IGX00 q1q2 no no sing c19 orderd i.m; ordrng 1 W11234554 (ice maker)
REFRIGERATOR KITCHENAID KSSC42QMS00 ordering parts setting up again because they sent us wrong parts they sent me a used board; ordrng 1 W10823805 (cntrl-elec) and 1 W10818296 (board)
MICROWAVE WHIRLPOOL KOCE507ESS09 auth #ktvc600nl2 q1q2 no no sing c19 orderd elment dolly; ordrng 1 423107022541 (reflector) and 1 WPW10387651 (elm) and 1 W10909479 (support) and 1 W10909479 (support) and 1 WPW10490593 (housng-lmp) and 1 dolly (dolly)