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for Irvine, CA
Samuel - Irvine, CA
Lee - Irvine, CA
He was clearly a very experienced technician. He has been here before and we requested him again.
Barry - Irvine, CA
Anne - Irvine, CA
Ryan - Irvine, CA
Ryan - Irvine, CA
Great service person 👍
Julie - Irvine, CA
John is always friendly and very professional. He is knowledgeable about all of the KitchenAid products.
Amy - Irvine, CA
This is the second time John has come to our home to repair an appliance. He is the nicest, friendliest technician that I have experienced in a very long time! More importantly, John is e trembly knowledgeable and was able to repair our refrigerator very quickly! I will definitely use Paradise for any future appliance repairs we may need!
Was lead time on parts are a little long, and we have to have residents wait but overall it’s cool
Steven - Irvine, CA
Maintenance tech 2
ElementsJho - Irvine, CA
Jonathon was very helpful and knowledgeable on what he was doing very helpful for technicians followed step by step and explaining what he was doing and why he was doing. Excellent Technician. Would it be possible to request him on all are problems?
Saundra - Irvine, CA
Kept me informed as to arrival time, prompt and polite.
Tech was great. Very helpful
Chris - Irvine, CA
Setting up an appointment isn’t the easiest process. But our tech was great
lolajp - Irvine, CA
Ramon did a great job on the oven. He even adjusted our dishwasher door that he noticed was misaligned. thank you.
Carol - Irvine, CA
Sam was everything I could ask for!
Omid - Irvine, CA
Jonathan was great! He provided an amazing service.
Michelle - Irvine, CA
Jonathan H was able to troubleshoot and make the repairs very quickly! He is also very knowledgeable about Whirlpool and showed us different settings that are not found in the user manual. Very friendly and used proper social distancing guidelines.
The BEST Customer Service EVER
Joanna - Irvine, CA
Jog was fabulous, courteous, efficient, friendly and polite. Do all you can to keep home!!
Helen - Irvine, CA
We had a great experience with the tech from Paradise Appliance. He quickly fixed the issue we were having and went above and beyond to ensure others were calibrated and go over some best practices with our appliances. Thank you!
Leelee - Irvine, CA
Over an hour late from window time.
Pearl - Irvine, CA
I got a next day appointment. The repairman instructed me on how to reset my frig after I put in a new water filter and didn't charge me..
Great Service Nice guy
Uriah - Irvine, CA
Always a pleasure to have very informative really nice man and very through and clean up after anything he does.
Ryan - Irvine, CA
Gail - Irvine, CA
Luis - Irvine, CA
The problem has yet to be resolved
Technician was very curtious and professional.
Larry - Irvine, CA
Yu - Irvine, CA
Servicing led to water damage
Monique - Irvine, CA
The technician that came out, Sarkis, was very nice and seemed to be knowledgeable as he explained what he thought the issues were. I put in a (business) service call for one of our Fridges/Freezers in our break room. He said he needed to unplug the fridge to defrost the freezer. Unplugging the fridge ended up causing the water (from the freezer) to leak through the wall leading to water damage in our suite and the adjoining suite. The technician told me that the tray should have sufficed in catching all the water, however, it did not. Now I'm in the process of going back and forth with Paradise Appliance so they can cover the damages but they've ghosted me.
Jose - Irvine, CA
Showed on time. Knowledgeable. Worked on getting the repair done.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 q1q2 no no sing c19 installed diffuser ckd working ok
REFRIGERATOR WHIRLPOOL WRT541SZDM00 po#4700932106 q1q2 no no sing c19 condensation build up around freezer add silicon around freezer door cabinet ckd ok
DISHWASHER WHIRLPOOL WDT710PAHZ1 cx handle was off completely put back on
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 cx needs both doors; ordrng 1 W11307204 (dor-fip) and 1 W11301144 (dor-fip)
MICROWAVE KITCHENAID KEMS309BSS01 "909-8691328q1q2 no no sig cvd19 protocol unit needs inverter and controsl for repairs, parst covered 120 months cust needs to pay 434 for repairs reaching out to landlord. i spoke with christine rep with cuntury and ingformed her of teh service charge im sending info to her parst are covered will replace parst if they choose to do repairs, have office bill if they decline. firstname.lastname@example.org@centurycommercialpm.com; schdld next appmnt for 9/21 MON !"
WASHER WHIRLPOOL WFW560CHW0 replaced parts see SH for details and 2mc autho
RANGE WHIRLPOOL WEG515S0FS2 q1q2 no no sing c19 installed module ckd working ok
REFRIGERATOR KITCHENAID KBSD602ESS00 q1 no q2 no no sing c19 installed cntrl-elec nkd working ok
REFRIGERATOR KITCHENAID KRFC300ESS01 q1q2 no no sing c19 installed centr-elec ckd ok
OVEN WHIRLPOOL WGG745S0FS02 2man wasnt needed replaced part tested unit no furtehr issues defective board
WASHER WHIRLPOOL WGT4027EW0 cust cancelled see QN notesd
DISHWASHER WHIRLPOOL GU2475XTVY1 q1q2 no no sing c19 soap dispenser not opening because customer blockung soap des insturct customer
REFRIGERATOR JENN-AIR JS48NXFXDE q1 q2 no no sing c19 unit ckd working normal at this time refg 38 freezer 0
DRYER WHIRLPOOL WGTLV27HW0 unit needs nee gas valve they are mad with teh fact that its broken before tehy noved in. q1q2 no no; ordrng 1 279726 (gas buenr) and 1 2mc
WASHER WHIRLPOOL WFW5620HW0 i was helper
REFRIGERATOR JENN-AIR JS48NXFXDE01 installed led module ckd working ok q1 q2 no no sing c19
REFRIGERATOR WHIRLPOOL MSD2542VEB00 cx has water leak from back of refer
RANGE-OVEN WHIRLPOOL WFG525S0JS0 cx had door sticking due to right side door lock not in locked position took door off and reinstalled door put lock in correct position and tested working good
DISHWASHER WHIRLPOOL WDF331PAHS0 tested heater working correctly ran test no further issues
DRYER WHIRLPOOL WED560LHW0 cx had noise coming from blower assembly applied shives under blower assembley tested no more noise CALLED TP WS9U7S9NL2
MICROWAVE OTR WHIRLPOOL WMH31017HS-3 found cx vent turned wrong way took down and turned fan correct way tested working good CALLED TP AUTHO # IS WS9U8S9NL2
RANGE WHIRLPOOL WEG745H0FS0 cx bake was not working found wire to bake ignitir not connected reconnected securely tested working goood
MICROWAVE OTR WHIRLPOOL WMH31017HS-3 cx had no heating found wire going to tco not fully connected re connected secuerly and tested working good CALLED TP FOR AUTHO # IS WS9VPS9NL2
DISHWASHER KITCHENAID KDFE104HPS0 q1 q2 no no sing c19 unit ckd working normal
MICROWAVE WHIRLPOOL WHM31017HS3 ordering parst; ordrng 1 W11441128 (fan) and 1 W10892389 (board)
MICROWAVE OVEN KITCHENAID KOCE500ESS01 q1q2 no no sing c19 pull unit out installed lamp and reintall ckd working ok8/25/20 12:15 MG:
REFRIGERATOR KITCHENAID KRSF505ESS01 replaced the pan-snack and the light completed callq1.noq2.nono signature due to covid19
DISHWASHER WHIRLPOOL KDFM404KPS0 q1q2 no nosing c19 orderd manifold; ordrng 1 W11174340 (MANIFOLD)
RANGE WHIRLPOOL WFG525S0HZ1 q1 no q2 no no sing c19 2 yr waranty from costco adj berner ckd working ok and inst cust to not lod in stoeg too moch
REFRIGERATOR WESTINGHOUSE WRF532SMHZ02 q1q2 no no sing c19 orderd board; ordrng 1 WPW10637328 (cntrl-elec)
DISHWASHER KITCHENAID KDTE204ESS4 q1 q2 no no sing c19 installed adjuster ckd ok
REFRIGERATOR WHIRLPOOL WRF540CWHZ03 q1q2 no no sig cvd19 protocol replaced pars tetsted unit no furtehr issues no leaks
RANGE WHIRLPOOL WEG515S0FS2 q1 q2 no sing c19 orderd module and valv; ordrng 1 W10898290 (VALVE) and 1 W10898291 (module-spk)
RANGE WHIRLPOOL KDRU763VSS00 need to order the latch its clicking but the light sometimes stays on q1.noq2.nono signature due to covid19not charging customer its the same issue as before; ordrng 1 W11029221 (latch)
REFRIGERATOR WHIRLPOOL WRF532SMHZ03 replaced tube no more leaks
DISHWASHER WHIRLPOOL WDF520PADM7 replaced all parst etsted unit ansd foudn the unit still is acting up not consist power its spiking from 118 to 160 then 150 then 160 again so they need electrcian unit is finer new parts no furtehr issues with unit q1q2 no n osig cvd19 protocol
REFRIGERATOR KITCHENAID KRFF507HPS00 the fridge needed the water valve from the houe to be reduced there was too much water pressure coming out which causes the water lines to vibrate customer tried it out and he is satified ]completed callq1.noq2.nono signature due to covid19
REFRIGERATOR WHIRLPOOL KRFF507HPS00 q1 q2 no sing customer going to install
REFRIGERATOR KITCHENAID KRFC300ESS01 q1 q2 no no sing c19 orderd cntrl-elec; ordrng 1 WPW10746274 (cntrl-elec)
DRYER WHIRLPOOL LGR7648PQ1 q1 q2 no no sing c19 installedcoil-valve ckd working ok; used 1 279834 (COIL-VALVE) from stock