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for Irvine, CA
Maintenance tech 2
ElementsJho - Irvine, CA
Jonathon was very helpful and knowledgeable on what he was doing very helpful for technicians followed step by step and explaining what he was doing and why he was doing. Excellent Technician. Would it be possible to request him on all are problems?
Saundra - Irvine, CA
Kept me informed as to arrival time, prompt and polite.
Tech was great. Very helpful
Chris - Irvine, CA
Setting up an appointment isn’t the easiest process. But our tech was great
lolajp - Irvine, CA
Ramon did a great job on the oven. He even adjusted our dishwasher door that he noticed was misaligned. thank you.
Carol - Irvine, CA
Sam was everything I could ask for!
Omid - Irvine, CA
Jonathan was great! He provided an amazing service.
Michelle - Irvine, CA
Jonathan H was able to troubleshoot and make the repairs very quickly! He is also very knowledgeable about Whirlpool and showed us different settings that are not found in the user manual. Very friendly and used proper social distancing guidelines.
The BEST Customer Service EVER
Joanna - Irvine, CA
Jog was fabulous, courteous, efficient, friendly and polite. Do all you can to keep home!!
Helen - Irvine, CA
We had a great experience with the tech from Paradise Appliance. He quickly fixed the issue we were having and went above and beyond to ensure others were calibrated and go over some best practices with our appliances. Thank you!
Leelee - Irvine, CA
Over an hour late from window time.
Pearl - Irvine, CA
I got a next day appointment. The repairman instructed me on how to reset my frig after I put in a new water filter and didn't charge me..
Great Service Nice guy
Uriah - Irvine, CA
Always a pleasure to have very informative really nice man and very through and clean up after anything he does.
Ryan - Irvine, CA
Gail - Irvine, CA
Luis - Irvine, CA
The problem has yet to be resolved
Technician was very curtious and professional.
Larry - Irvine, CA
Yu - Irvine, CA
Servicing led to water damage
Monique - Irvine, CA
The technician that came out, Sarkis, was very nice and seemed to be knowledgeable as he explained what he thought the issues were. I put in a (business) service call for one of our Fridges/Freezers in our break room. He said he needed to unplug the fridge to defrost the freezer. Unplugging the fridge ended up causing the water (from the freezer) to leak through the wall leading to water damage in our suite and the adjoining suite. The technician told me that the tray should have sufficed in catching all the water, however, it did not. Now I'm in the process of going back and forth with Paradise Appliance so they can cover the damages but they've ghosted me.
Jose - Irvine, CA
Showed on time. Knowledgeable. Worked on getting the repair done.
Whirlpool Range Repair
Pamela - Irvine, CA
Professional, on time, etc. All is good!
Excellent service, Efficiency Par Excellence!
Kathi - Irvine, CA
Our Paradise service man was EXCELLENT, EFFICIENT, and FAST with diagnosing the problem with our gas range top, answered all our questions, and told us what our options were. Very helpful👍
Great repair team
Melody - Irvine, CA
The experience with Paradise scheduling was terrible. However, the person that showed up was wonderful. Friendly, and didn’t give up until he found the issue and fixed it. Extremely satisfied
Lawrence - Irvine, CA
Called before , helpful and professional
Whirlpool Refrigerator Service
Tiet - Irvine, CA
World Class service
Very good service
Ling - Irvine, CA
Great service! Great experience!
Rhonda - Irvine, CA
Hope they service me the next time
Great service and very knowledgeable legdeable
Charles Bergh - Irvine, CA
Very professional awesome service!
Jeffrey - Irvine, CA
DISHWASHER WHIRLPOOL MDB8979SFZ2 q1q2 no no signature covid19 protocol unit needs new rails psp parts cust needs to pay labor for unit will order parst and return next week.; ordrng 1 W11259785 (rail) and 1 W11259786 (rail)
DISHWASHER WHIRLPOOL JDTSS244GL0 q1 no q2 no no sing c19 not draining clean drain pump ckd working ok
OVEN WHIRLPOOL WOS51EC0HS00 "q1q2 no no sig covid19 protocol unit user interface was not allowing light to engage reset the controsl and re input the remote controls from ui and wifi, tested unit no furtehr issues all tested ok."
REFRIGERATOR JENN-AIR JS48NXFXDE01 q1 q2 no no sing c19 ice maker activating fill tub not frozen i.m valv activating no water caming in to i.m inst customer to ck water suplp
OVEN KITCHENAID KEMS309BSS00 Q1 Q2 NO NO SING C19 CUSTOMER SAID conventionnot working i checked fan working ok unable verifing complain
RANGE WHIRLPOOL WFG515S0ES1 unit not allowing flames to ignite properly ordering parst setting up appt q1q2 no no sig covid19 protocol; ordrng 1 WPW10170534 (kit) and 1 W10170516 (orifice) and 1 WPW10602001 (regulator) and 1 3392235A (reg)
OVEN WHIRLPOOL WOS51EC0AS03 q1q2 no no sing c19 installed seafty themo ckd working ok auth#wr1fb00xl2
DISHWASHER WHIRLPOOL WDF331PAHS0 unit 720 needs soap dispncer and rack assembly ordering parts u; ordrng 1 WPW10671905 (disp) and 1 W10909088 (upper) and 1 WPW10525643 (lower) and 1 WPW10317197 (arm)
REFRIGERATOR WHIRLPOOL KRFC704FPS00 q1 q2 no no sing c19 need evap cover and board 8 to 10 am; ordrng 1 W11333076 (board) and 1 W11333076 (board) and 1 W10815735 (cover-evap)
REFRIGERATOR WHIRLPOOL KRMF706ESS01 q1 no q2 no no sing c 19; ordrng 1 WPW10769076 (cntrl-elec) and 1 W11170612 (harns-wire) and 1 WPW10675033 (cntrl-elec) and 1 W11289496 (switch)
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 q1 no q2 no no sing c19 repair frezeer door gasket ckd ok
REFRIGERATOR KITCHENAID KFCS22EVMS4 "q1-no,q2-no, no sign due to covid 19, i need to order damper due to a noisy.; ordrng 1 WPW10594329 (damper)"
WASHER WHIRLPOOL WFW5620HW0 unit needed calibration i ran cycle with clothes and no more issues with unit rocking out of balance all tested ok
DISHWASHER KITCHENAID KDFE104HPS0 q1q2 no no signature covid19 protocol tested unit they havd 7-1 error code reset control and heater came on tested unit no furtehr issues all tested ok
WASHER AMANA NTW4605EW0 i was helper
REFRIGERATOR WHIRLPOOL WRT318FMDM05 this unit needed new sealed system but required special tools SD running call. see sd notes for detail and autho. also see for q1q2 response and covid19 protocol signature
DISHWASHER WHIRLPOOL JDTSS244GL0 replaced heaster assembly and tetsed unit no leaks no more issues unit powers up all tested fine q1q2 no nosignature covid19 protocol
WASHER WHIRLPOOL WFW560CHW0 q1q2 no no signature covid 19 protcol unit had obstruction in the drain assembly dryer stacked on top removed and fixed drain pump assembly tested unit no furtwehr issues all tested ok. use autho - wr3lpr3nl2
HOOD KITCHENAID KVUB606DSS3 "replaced part and tested unit no issues unit now pulls air in thru the vent motor, use autho for extra labor - kr191r1al2"
RANGE WHIRLPOOL WFG525S0HS1 REPLACED PARTS TESTED UNIT NO FURTHER ISSUES ALL ETSTED OK
DISHWASHER WHIRLPOOL JDTSS244GL0 unit needs new heater ordering new heater assm will retun next week; ordrng 1 W10703867 (heater)
WASHER WHIRLPOOL WGT4027HW0 unit had issue with the agitator it was completely loose inside i removed agitator assemblyc completely and teted unit no furtehr isuses
DRYER WHIRLPOOL WGT4027HW0 "unit had issue with the detergent that spilled into console i foudn connection isue not allowiung timer motor to rotate, fixed issue and tested unit no furtehr issuesit starst and stops and heats like normal all tested ok"
WASHER WHIRLPOOL WFW5620HW0 "suds error pressure switch fine but they have powder detergent they were using too mcuh, erased error ocodes ran test 12 recalibrated unit no furtehr issues"
RANGE WHIRLPOOL WFG515S0ES1 "q1q2 no no signature covid19 protocol unit ignitor bad connection not making any conatct i found pinched wire from dsi to teh main burner, tested unit no furtehr issues ignites fine now"
DISHWASHER WHIRLPOOL WDF331PAHS0 "q1q2 no no signature covid19 protocol unit had issue with impellar not rotating 120 to pump but no movemnt just vibration, opened drain motor found impellar siezed up unsiezed unit tested unit no furtehr issues cleared error codes in diagnostics unit fills washes and drains liek normal"
VENTHOOD WHIRLPOOL n/a q1 no q2 no no sing c10 repair fan blad no more nois
WASHER MAYTAG MVWB865GW0 f9e1 error code drain issue i ran unit they had stuck pump ran again tested and clearedcode no frutehr issues impellar gets 120 all tested ok q1q2 no no signature covd 29 protcol if callback order drain pump assm. W10876600
REFRIGERATOR WHIRLPOOL n/a UNIT NEEDS NEW SLIDES ORDERING PARST SETTING UP ASAP APPT; ordrng 2 WPW10120018 (SLIDES)s
OVEN WHIRLPOOL WOS51EC0AS03 "q1 no q2 no no sist c 19 orderd thimst-fix --auth#wr1fb00xl2; ordrng 1 WP4449751 (thrmst-fix) and 1 W10545255 (safty thermostat), used 1 W10545255 (thermostal) from stock"
MICROWAVE WHIRLPOOL KMBP100ESS01 q1q2 no if parts come in sooner please schdule sooner appt. ordering mag and inverter covering parts psp ordering parts now will retun next week for service uninstalling and will have drop cloth for service ; ordrng 1 W10217711 (inverter) and 1 W11346197 (magntron) and 1 dolly (dolly)
REFRIGERATOR KITCHENAID KRSC503ESS01 AUTHO - KR1Q5R1NL2 replaceddoor tested unit no furtehr issues
DRYER WHIRLPOOL WGD5000DW3 q1 no q2 no no sing c19 orderd door gasket; ordrng 1 W10906683 (seal-door)
REFRIGERATOR KITCHENAID KRSC703HPS00 q1 no q2 no no sing c19 frost built up in fresh food evap change from 24hr to 8hr defrost
REFRIGERATOR WHIRLPOOL EB9SHKXVQ03 q1 no q2 no no sing c19 unit ckd working ok
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 q1 no q2 no no sing c19 found frion leack in sarvic valvr repaird and 134a ckd working ok
REFRIGERATOR KITCHENAID KRFF507HPS00 q1 no q2 no no sing c 19 customer seaing leacking water rfom i.m ckd i.m ok inst customer to lower watwe presser possible splashing when feel with water
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "i replaced parts and the unit compressor ramped up i waited for unit to start cooling i coukd hear the freon passing thru, i called techline for documentation if theres a callback we may have sealed system issue, the unit was cooling perfectly before we replaced the controls so if callback customer wants us to go step furtehr i contacted techline he told me tehers noting else to do at this point they would have to claim it non repairable, he gave me ref number as well. SR number - 7728169181rep name - kevin"
OVEN WHIRLPOOL KOSE500ESS04 q1 no q2 no no sing c19 no power indtalled fuse-thrml ckd working ok; used 1 W11025102 (FUSE-THRML) from stock
REFRIGERATOR WHIRLPOOL WRB322DMBM01 q1q2 no unit needed evap and compressor replaced parst tested unit no furtehr issues allow 24 hours to cool use policy adjustmnt WQLFK00AL2