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Local Reviews
for Irvine, CA

Rated 4.4 out of 5 stars based on 47 customer reviews

Map of Irvine, CA

Great service but expensive




The technician was courteous and helpful.


Map of Irvine, CA

Paradise appliance services




Jeremy is a professional and very easy to work with. He’s knowledgeable and the overall experience was really good!


Map of Irvine, CA

Excellent service.




Dark is Mossessian did a super job. A true professional, friendly and an expert.


Map of Irvine, CA

Worst service appointment ever




Ramone does not like his job. He complained the entire time. Ex: doesn't like to go to make calls by the beach, he isn't supposed to tell the customers what is really wrong with their equipment. Ramona blamed the washer breaking because my son added water, and that my son admitted it. And my son told him that I overloaded the washer and that what broke it. First of all, my son added water because it filled slowly, not to overfill it. Second, when does anyone ask someone else to come witness how they use their washer? Third, Ramona used a very demanding tone when telling me how and why we were at fault. I asked him if that made him feel good to talk down to meand he said he wasn't, he was just explaining his side of the story. He wouldn't let it go, 3 times I tried to let him say ANYTHING nice, or helpful, but nothing. I was scared because of his tone, his response, and then he left my washer inoperable, on purpose. We're a family of 4. We need to wash small loads 2 times a week and he couldn't fix it. The washer fills to the top with any size load, even an empty load. Ramone said we could only use bulky and deep load setting. Why, would anyone, buy a washer, new, to only be able to use 1 setting, and waiste water? Who does that? Ramona is done. Not sure if retraining him would work. He is too confident in all the wrong ways. I never want him in my home again. Ramone insulted me, tried to get my son to throw me under the bus, left me without the use of my washer for 4 days, then 2 more till someone else could fix what he said he fixed. How many customers should have complained about him and didn't? This is borderline abuse at the professional level. The last guy came in, was polite to my son, fixed the washer and was gone in less than 30 min. Now thats what should have happened in the first place.


Map of Irvine, CA

Great service





Map of Irvine, CA

Awesome job





Map of Irvine, CA

Great service and polite!




The gentleman called before he came and actually, he gave the diagnosis in the phone call! after 15mins the washer runs smoothly again!


Map of Irvine, CA

Great, fast service. Ramon was very personable and did his job well. We were very satisfied with his work.





Map of Irvine, CA

Great service




Fixed the problem and was nice


Map of Irvine, CA

Fixed it right




Sarkis knows how to fix it right. We had another technician try to fix our fridge and he knew what to do


both not working




I have no complaints of Paradise Appliance BUT I do have an enormous complaint about Maytag if some one can pass it to Maytag please do. The washer and dryer were delivered May 10, 2018. They are still under warranty. My complaint is that the washer and dryer will not handle a 30"X6' area rug for the bathroom and the dryer takes three rounds to dry on rapid dry, an average load of clothing all light weight. What the heck is that all about? Oh and it will not wash any type of quilt thick or thin in a queen and full size. It will not drain the water. Also the washer only loads not even a third of the inside full of water so your clothes can't even be properly cleaned!!! WHAT IS MAYTAG THINKING???? THIS IS BS!!! If I were strong enough I would take a malet to these machines and toss them over the fence!!! THEY SUCK!!!!!!! I am so disappointed to say the least! DO NOT BUY A MAYTAG ANYTHING!!!! If I could, I would suggest you buy LG appliances. I never had a problem with them. My home warranty would only replace with these stackable machines. Again they suck!!!


great service





EXCELLENT SERVICE




Francis and his assistant provided prompt, accurate and fast service .


Excellent Service




Sarkis Mossessian was very professional and personable. Extremely pleased with his service.


Great service!




Very nice service.


Claudia barajas




Came 5 times for same microwave and still cannot fix if.


Great service





Professional, prompt




First visit was to diagnose problem with dryer. Tech was on time, knowledgeable, friendly, saw problem immediately. Unfortunately did not have replacement part on truck so a second visit was necessary. Second tech also on time and replaced timer quickly. Checked to make sure timer was working, was done in under 30 minutes.


Refrigerator Repair





Nasrin johnson




Excellent service


great service





great service





Francis Cruz




Francis was honest and conscientious. He was unable to fix our washer and dryer because the parts that were sent to us were both damaged. He went over the best way to go about getting things handled and what our next steps would be. Great service!


Professional service




Fast, nice behavior and professional services.


Good





Richard




good service. will need to come back though.


Good service




Jorge was knowledgeable about the refrigerator & was able to revolve the issue , after making couple of trips and ordering the right parts


Great Service




Jorge is so professional and knowledgeable at his job


Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 no rust in the tub unit ckd norman

Near Terrapin, Irvine, CA 92618
Sarkis M.

Sarkis M.

REFRIGERATOR JENN-AIR JSC24C8EAM00 need i.m & des tub & drain plugged

Near Titan, Irvine, CA 92603
Sarkis M.

Sarkis M.

MICROWAVE WHIRLPOOL n/a no power orderd fuse & board; ordrng 1 W10892389 (board) and 1 W10832024 (thrmst-fix) and 2 W10138793 (fuse)s and 1 W10892389 (board)

Near Michelson Dr, Irvine, CA 92612
Jonathan H.

Jonathan H.

MICROWAVE WHIRLPOOL WMH31017HS Found blue wire broken not allowing door to send signal to board that it was closed. Fixed broken wire tested unit no further issues magnetron turns on unit heats like normal. Opens and closes door normal now.

Near Michelson Dr, Irvine, CA 92612
Jonathan H.

Jonathan H.

DRYER WHIRLPOOL WET4024HW0 9498246254 Sandra Replaced parts and tested unit no further issues with unit all tested ok.

Near Los Trancos Dr, Irvine, CA 92617
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 instr customer door closing normal

Near Jeffrey Rd, Irvine, CA 92618
Sarkis M.

Sarkis M.

M/W OTR WHIRLPOOL UMV1160CB3 "uj658j6epl2 128478, 2/26/2019 miss assembly m/o cabinet reinstalled ckd ok"

Near Morning Dove, Irvine, CA 92604
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 water leaking inside refrigerator drain tub was plugged cleaned ckd ok

Near Claremont St, Irvine, CA 92614
Jorge A.

Jorge A.

FREEZER WHIRLPOOL WZF34X16DW "Due to freezer in uneven, i tilted one side of the freezer now is fine"

Near Blackthorn St, Irvine, CA 92606
Ramon H.

Ramon H.

DRYER WHIRLPOOL WGT4027HW0 dryer operating normally no problem at this time advise cx to get vent cleaned

Near Las Palmas, Irvine, CA 92602
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 ADJ I.M ARM CKD WORKING OK

Near Sierra Bravo Rd, Irvine, CA 92603
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL ER6AHKXPQ02 ADJ DOOR GASKET CKD OK

Near Newark Cir, Irvine, CA 92614
Francis C.

Francis C.

RANGE JENN-AIR JGRP436WP02 HELPING TRAINING

Near Meadows, Irvine, CA 92618
Ramon H.

Ramon H.

DRYER WHIRLPOOL LGR4634JQ1 adjusted timer and watched it finish working good

Near Las Palmas, Irvine, CA 92602
Sarkis M.

Sarkis M.

RANGE JENN-AIR JGRP436WP02 ORDERING OVEN BAKE BURNER USING AUTHORIZATION jjbnmjbdl2; ordrng 1 W10878504 (burnr-oven) and 1 2MAN (2MAN)

Near Meadows, Irvine, CA 92618
Ramon H.

Ramon H.

OVEN WHIRLPOOL KEBS207BSS01 reset breaker tested working good

Near Juneberry, Irvine, CA 92606
Jonathan H.

Jonathan H.

REFRIGERATOR KITCHENAID KRSC503ESS00 W11130210 door flp assembly. Mildew mold buildup along the ice door flapper assembly I removed and smushed the motor assembly in order to seal the door closer together so no air leaks out. Tested unit and tested water valve assembly no more leaking. Instructed to make sure they have ice cleared from that run way. Sealed the 2 screws at water catch no further leaks. Also informed them if tent have defective door the condensation buildup would be constant. May have just been water between door. All tested fine.

Near Cervantes Ct, Irvine, CA 92617
Francis C.

Francis C.

OVEN - ELEC JENN-AIR JJW3430DP02 "Installed main control electronic , now its ok tested fine"

Near Cutlass, Irvine, CA 92620
Sarkis M.

Sarkis M.

DISHWASHER KITCHENAID KDTE104ESS3 installed motor oump ckd working ok

Near Tall Cedars, Irvine, CA 92620
Jonathan H.

Jonathan H.

DRYER WHIRLPOOL WGD75HEFW0 Arrived and drove around complex to find the right building. Called Julie no answer. Spoke with office and found personnel. Unit was not working properly and timer was giving issue with heating. Management ended up moving unit to separate unit. They got customer replacement. All else tested fine for unit 134

Near Michelson Dr, Irvine, CA 92612
Jorge A.

Jorge A.

FREEZER WHIRLPOOL WZF34X16DW "Due to air leak , i did ajustment on the door in to be leveled all works fine."

Near Blackthorn St, Irvine, CA 92606
Sarkis M.

Sarkis M.

M/W OTR WHIRLPOOL UMV1160CB3 uj658j6epl2........ installed all parts lested ckd working ok

Near Morning Dove, Irvine, CA 92604
Jeremy  G.

Jeremy G.

HOOD WHIRLPOOL KXU8036YSS1 replaced cracked housing and installed bigger screws

Near Baja, Irvine, CA 92602
Sarkis M.

Sarkis M.

RANGE JENN-AIR n/a auth #jjbnmjbdl2 wt francic; ordrng 1 gasleakdetector (gas leak detector) and 1 2man (2man wt francis)

Near Meadows, Irvine, CA 92618
Sarkis M.

Sarkis M.

DISHWASHER KITCHENAID KDTE104DSS0 kj79tj7epl1 adj drain pump ckd working ok

Near Origin, Irvine, CA 92618
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KBFN502ESS02 as helper

Near English Saddle, Irvine, CA 92602
Francis C.

Francis C.

RANGE HOOD WHIRLPOOL KXW8748YSS0 HELPING JV TRAINING .

Near Coyote Brush, Irvine, CA 92618
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 as doneahelper

Near Eden, Irvine, CA 92620
Victor B.

Victor B.

DISHWASHER WHIRLPOOL WDF540PADW0 "per tech support to replace main board, console and button those parts #'s were given to me by tech support, also SR#7724348225; ordrng 1 W10804117 (cntrl-elec) and 1 W10849355 (button)"

Near Bellevue, Irvine, CA 92602
Victor B.

Victor B.

DISHWASHER WHIRLPOOL WDF540PADW0 "per tech support to replace main board, console and button those parts #'s were given to me by tech support, also SR#7724348225; ordrng 1 W10804117 (cntrl-elec) and 1 W10849355 (button)"

Near Bellevue, Irvine, CA 92602
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 water tang was frozen defrosted ckd working ok

Near Redwood Tree Ln, Irvine, CA 92612
Sarkis M.

Sarkis M.

WASHER WHIRLPOOL WTW8900BC0 installed valve ckd working ok n/a to sign

Near Briar Ln, Irvine, CA 92602
Sarkis M.

Sarkis M.

MICROWAVE KITCHENAID KEMS309BSS00 installed board & panl ckd working ok

Near Kingsbury, Irvine, CA 92620
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL KSC24C8EYY02 evap has leck not cooling no frion need evap & compressor; ordrng 1 WPW10643261 (evaporator)

Near Canyon Ridge, Irvine, CA 92603
Sarkis M.

Sarkis M.

DISHWASHER KITCHENAID KDFE104DSS5 kj22y00epl1 customer saing water leaking from door onstalled tracks ckd working ok

Near Briarglen, Irvine, CA 92614
Sarkis M.

Sarkis M.

DISHWASHER KITCHENAID KDTM404ESS1 no power was going to sishwasher i plugged d/w different start working ok

Near Fenway, Irvine, CA 92620
Sarkis M.

Sarkis M.

DRYER WHIRLPOOL WGD8500BC0 dryer corking ok air vant need to be cleen this is 2nd appl

Near Utrillo Dr, Irvine, CA 92606
Francis C.

Francis C.

REFRIGERATOR FD WHIRLPOOL KRFC302ESS00 "custumer didnt want repair after i take all a part , builder will call back when they had the unit ready on diferent location.; ordrng 1 W10507884 (compressor) and 2 W10913906 (COUPLER)s, ordrd 1 00-55-141 (grind ring)"

Near Irvine, CA 92620
Jeremy  G.

Jeremy G.

HOOD WHIRLPOOL n/a ordering the whole assembly; ordrng 4 w11322559 (screws)s and 1 WPW10370649 (hous-cntrl) and 1 W10721964 (hous-cntrl) and 1 W10721963 (hous-cntrl)

Near Baja, Irvine, CA 92602
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 auth #kj7h600ml2 need evap cover & board; ordrng 1 WPW10675033 (board) and 1 W11256332 (cover)

Near Mistletoe, Irvine, CA 92602