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for Irvine, CA
arrived on time and was pleasant to interact with
Deborah - Irvine, CA
The technician deemed that I did not have electricity running to the outlet which ultimately was not the case. But it gave direction in finding the problem.
Shela - Irvine, CA
He listened to my concerns and discussed options.
Cameron - Irvine, CA
Patrick - Irvine, CA
There is no more problem in the refrigerator. However, The freezer started to have icing. There is also water stain shown on the floor. We will contact your office.
Jorge has a Great Customer Service and extremely knowledgeable
Esperanza - Irvine, CA
Hongbo - Irvine, CA
Our dryer has been making loud noises. We had bought Lowe’s warranty. Paradise appliance came promptly and fixed the problem within 30 minutes. Th
Benson - Irvine, CA
Lu - Irvine, CA
Had in info about how to operate new dishwasher
Sandy - Irvine, CA
On time. Friendly
Susan - Irvine, CA
Lisa - Irvine, CA
Margaret - Irvine, CA
On time and made sure microwave worked
Johnny is the best, great service!
Carlos - Irvine, CA
Johnny is very professional and friendly. He does great work and is very informative. Moving forward, Johnny will be always requested here at Turtle Ridge. Johnny, thank you so much for all your help!
James - Irvine, CA
Super job! Very prompt service! You have an awesome employee who is very friendly and explains exactly what needs to be done! And treats your home like it’s his keeping it very clean and neat when he leaves! Thanks for the great work!
James - Irvine, CA
Your employees were super clean and friendly! There work was completed quickly and efficiently! Great job and again awesome employees!
He was polite, did his work quickly explained what was wrong and how he would fix it. He came on time I was very pleased with him
Barbara - Irvine, CA
Ramon is awesome!
Nana - Irvine, CA
Ali - Irvine, CA
Showed up on time, very polite and professional, diagnosed, explained, and fixed the problem in a timely manner.
Great service but expensive
Vincent - Irvine, CA
The technician was courteous and helpful.
Paradise appliance services
Douglas - Irvine, CA
Jeremy is a professional and very easy to work with. He’s knowledgeable and the overall experience was really good!
Tom - Irvine, CA
Dark is Mossessian did a super job. A true professional, friendly and an expert.
Worst service appointment ever
Sandy - Irvine, CA
Ramone does not like his job. He complained the entire time. Ex: doesn't like to go to make calls by the beach, he isn't supposed to tell the customers what is really wrong with their equipment. Ramona blamed the washer breaking because my son added water, and that my son admitted it. And my son told him that I overloaded the washer and that what broke it. First of all, my son added water because it filled slowly, not to overfill it. Second, when does anyone ask someone else to come witness how they use their washer? Third, Ramona used a very demanding tone when telling me how and why we were at fault. I asked him if that made him feel good to talk down to meand he said he wasn't, he was just explaining his side of the story. He wouldn't let it go, 3 times I tried to let him say ANYTHING nice, or helpful, but nothing. I was scared because of his tone, his response, and then he left my washer inoperable, on purpose. We're a family of 4. We need to wash small loads 2 times a week and he couldn't fix it. The washer fills to the top with any size load, even an empty load. Ramone said we could only use bulky and deep load setting. Why, would anyone, buy a washer, new, to only be able to use 1 setting, and waiste water? Who does that? Ramona is done. Not sure if retraining him would work. He is too confident in all the wrong ways. I never want him in my home again. Ramone insulted me, tried to get my son to throw me under the bus, left me without the use of my washer for 4 days, then 2 more till someone else could fix what he said he fixed. How many customers should have complained about him and didn't? This is borderline abuse at the professional level. The last guy came in, was polite to my son, fixed the washer and was gone in less than 30 min. Now thats what should have happened in the first place.
Annie - Irvine, CA
Fan - Irvine, CA
Great service and polite!
Yun - Irvine, CA
The gentleman called before he came and actually, he gave the diagnosis in the phone call! after 15mins the washer runs smoothly again!
Great, fast service. Ramon was very personable and did his job well. We were very satisfied with his work.
Janet - Irvine, CA
Melissa - Irvine, CA
Fixed the problem and was nice
Fixed it right
William - Irvine, CA
Sarkis knows how to fix it right. We had another technician try to fix our fridge and he knew what to do
REFRIGERATOR WHIRLPOOL WRT318FMDM02 makes small/ hollow ice cubes i.m working ok not rnoughwater coming to i.m
DISHWASHER WHIRLPOOL WDF331PAH02 water was leaking frome dispanser repaierd ckd no more water leal
OVEN KITCHENAID KODE500ESS02 authorization # kkbnmkbapl1 glass door brokne orderd & rs on tus; ordrng 1 W10771242 (glass-door) and 1 WPW10347596 (glass-door) and 1 W10827059 (door)
REFRIGERATOR WHIRLPOOL WRB329DMBM00 unit ckd working normal
REFRIGERATOR KITCHENAID KSC24C8EYY02 mold customer using plastic on the shelf pasebl cosing
REFRIGERATOR KITCHENAID KFIV29PCMS03 customer before call us for seal systern they call different company thay charge to repair thay replac main board steel not working i told customer to call same company waranty on thay call
DISHWASHER WHIRLPOOL WDF320PADW2 installed board parts cover & labor cover frome 05/14/19 n/a avl to sine
RANGE WHIRLPOOL WFG515S0ES installed cap & ignitr ckd ok
DRYER WHIRLPOOL WGT4027HW0 repair igniter wire coonection ckd working ok na to sine
REFRIGERATOR KITCHENAID KSC24C8EYY02 installed desp motor ckd it was full of ice in despanser
DISHWASHER WHIRLPOOL WDF320PADW2 SWPM1WTZ1P-1ORDERD MAIN BOARD & DESPL; ordrng 1 W10815478 (detergent disp assy) and 1 W11025829 (BOARD) and 1 W10810491 (console)
REFRIGERATOR KITCHENAID KFIV29PCMS03 evap fan not runing orderd and customer req same tech qn; ordrng 1 W10633627 (motor-evap)
MICROWAVE WHIRLPOOL KOCE500ESS06 installed inverter ckd working ok
RANGE WHIRLPOOL WFG515S0ES need 4 cap; ordrng 1 WPW10183375 (cap-burner) and 2 WPW10515459 (igntr-surf)s
WASHER WHIRLPOOL WGT4027HW0 cx needs main control; ordrng 1 w11305797 (board)
REFRIGERATOR KITCHENAID KSC24C8EYY00 ice maker tub was frozne degrostckd working ok need desp motor; ordrng 1 WP2323603 (motor)
MICROWAVE WHIRLPOOL RM770PX802 cx said microwave had spark ran on several differant setting and no sparks at this time
REFRIGERATOR WHIRLPOOL WRT518SZFM00 replaced washer and formed gasket no more leaks
DISHWASHER WHIRLPOOL WDF520PADM7 installd stoper ckd ok
DRYER WHIRLPOOL WGD94HEXW1 drump touc
REFRIGERATOR WHIRLPOOL WRS325FNAH00 "Due to icin up, i adjusted gasket and cleaned the condenser coil for proper air circulation all tested out ok"
VENT HOOD WHIRLPOOL GXW7336DXS1 called tech line spoke with robert and light cover is not coming up transfered me to tp sr # 7724816497 talked to april in tp and shes is going to escalte it to research tp is going to contact cx please use same sr #
RANGE WHIRLPOOL KGCU467VSS02 cx concerned gas was causing flame to be to high ....checked cooktop could not find any problem other then normal funcution....no problem at this time
HOOD KITCHENAID KXW8748YSS0 HELPING TS TRAINING
DISHWASHER KITCHENAID KDTM354ESS1 aut# kk6ba00fp1 installed wier harns / board & panel ckd working ok
DISHWASHER KITCHENAID KDTM354DSS4 installed 4 lower roller ckd ok
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Diue to freezing in ref. section, i installed display board and damper for proper function also defrosted a lot of ice."
REFRIGERATOR JENN-AIR JFC2089WEP11 "Due to leak at the bottom of freezer side, i did unclogged the drain tube and defrosted a lot of ice all tested out ok afyter the fix."
DRYER WHIRLPOOL WED4815EW1 no 220 v going to the dryer inst customer to call electrician
REFRIGERATOR WHIRLPOOL WRT108FZDW05 customer told me on the phon i dont know what you did last time but unit now working normal no need sarvice
DRYER WHIRLPOOL NED4655EW1 making loud noise repair motor housing ckd working ok
DISHWASHER KITCHENAID KDTM354ESS1 board and wier harness burnt out board and cont panl cover parts only; ordrng 1 W10748116 (harns-wire) and 1 W11228314 (cntrl-elec) and 1 W10913521 (panel-cntl)
DISHWASHER KITCHENAID KDPE234GPS0 installed motor pump & board ckd working ok
MICROWAVE JENN-AIR JMDFS24GS repar microwave door has between glass and stainless steel ckd ok
DRYER WHIRLPOOL WGD4815EW2 "complaing not heat , found broken ignitor , just replaced now its ok also damaged knob , just mailing out direct custumer .; ordrng 1 W10770866ds (knob asm-t), used 1 279311 (IGNITOR) from stock"
WASHER WHIRLPOOL n/a "complaing making noise , found loose wash plate screw , just re adjusted , now its ok tested fine"
OVEN WHIRLPOOL WFG770H0FZ0 installed bottrn ckd ok
REFRIGERATOR WHIRLPOOL KRFC704FSS00 adj door hing cover ckd ok
DISHWASHER KITCHENAID KDTE304DSS0 "I need to re0-schedule for wednesday fter 2 pm with new sump pump, it was defective, order aggain; ordrng 1 wpw10455261 (motor - sump.)"
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "duet to a leak in ref. scetion, i adjusted the temp. na d dfrost all ice i freezer side and make some correction in panel all tested out ok"