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for Huntington Beach, CA
Colleen - Huntington Beach, CA
Timely, polite and knowledgable
Marithza - Huntington Beach, CA
Myrna - Huntington Beach, CA
They were great
Ricki - Huntington Beach, CA
Rose - Huntington Beach, CA
Professional and efficient. Very knowledgeable and friendly.
Doug - Huntington Beach, CA
Your Tech was amazing. Polite, experienced and very knowledgeable!!!
David - Huntington Beach, CA
Victor very pleasant and knowledgeable
Richard - Huntington Beach, CA
Great experience. Very professional!
Dennis - Huntington Beach, CA
Rogue - Huntington Beach, CA
Paul - Huntington Beach, CA
On time !
Sandy - Huntington Beach, CA
My first experience with Paradise Appliance and the first time a repair person has shown up on time. Very professional and great service.
Mike - Huntington Beach, CA
He fixed a different problem.
Missing Piece from Washer Still not Received
Jason Villeggiante - Huntington Beach, CA
The employees did a good job fixing my Whirlpool washer, however they forgot to bring a new replacement piece( a bottom front plate that was requested and acknowledged in the initial communications). They stated they would send it by mail; that was one month ago. Please reach out to me about this matter to acknowledge and handle it. Thank you
Judy - Huntington Beach, CA
Sharlene - Huntington Beach, CA
We started with a bumpy start the first time he cane out. He missed some things and I had to have him back out. However, after this problem and he came back it was fantastic experience. He is very personable and informative about the product and I couldn’t be happier with results of this last service call
I wish all service calls went this well!
Sean - Huntington Beach, CA
Our tech Chris was great! He was prompt and very courteous. Even better, he diagnosed the problem we were having within minutes and had a plan to fix it quickly. What a breeze! Definitely recommended!
Service was excellent!
Lonnie - Huntington Beach, CA
My only complaint is that they canceled my appt in the morning the day before because the part wasn’t here. It arrived that afternoon and they would not fit me back into the schedule for the next day. I had to change my schedule for them to come the following week. No reflection on the service man, Chris! He was great!
Great Ice Maker repair service
George - Huntington Beach, CA
Outside of waiting for the correct part to be shipped to the repair depot the service was great. Quick efficient diagnosis and quick efficient repair. However it took about a month for the correct part to be delivered. and the repair call schedule was not the most convenient for us.
Pamela - Huntington Beach, CA
Chris zepeda was very professional and courteous.
Sylvia - Huntington Beach, CA
Unable to fix the problem as this refrigerator is very noisy and Chris said he has had numerous complaints for same problem. It’s in the design of the refrigerator. The problem with freezing food on top shelf likewise. Chris advised me to move liquids like milk and juice to a lower shelf or door. This poses another problem as no other shelf has the same height. Happy with paradise appliance but very unhappy with this refrigerator. Whirlpool needs to redesign it.
Linda - Huntington Beach, CA
Professional, knowledgeable, efficient and customer service oriented experience was offered by Chris. I would definately recommend him.
Maria - Huntington Beach, CA
Chris was thorough in his check-up but unfortunately the wiring and not the water line was damaged.
Jan - Huntington Beach, CA
The technician brought out a part to fix our convection oven. It did not work. He told us we needed different parts and he would call us when they arrived. He never called back and when I called Paradise, they told me the ticket was CLOSED. I had to call Kitchen Aid to start the whole process going again. This has been going on for over 2 weeks.
Lisa - Huntington Beach, CA
Chris did a great job, he went the extra mile to figure out and diagnose what was going wrong with our refrigerator. Super polite and left thing clean when he was finished.
Dustin - Huntington Beach, CA
Ramon was super knowledgeable and extremely helpful. And a really cool guy on top of it!
William - Huntington Beach, CA
Chris work professionally
Janet - Huntington Beach, CA
Had a problem with a brand new Kitchen-Aid refrigerator. After thorough examination and call to manufacturer, a replacement refrigerator was authorized. Serviceman was on time, friendly and professional.
DRYER MAYTAG MEDB765FW0 unit just stops spinning and a weired burning smell occures right after that happens ... didnt see any burning or sparking tho..; ordrng 1 W10802681 (box) and 1 WP8577274 (thermistor) and 1 279973 (cutoff-tml) and 1 W11089308 (cntrl-elec)
REFRIGERATOR KITCHENAID KRFC300ESS01 req afternoon need to collect full ammount unit needs new watervalve; ordrng 1 WPW10420083 and 1 W11346623
REFRIGERATOR WHIRLPOOL WRT318FMDM01 door handle broke; ordrng 1 W10806512 (handle)
DISHWASHER KITCHENAID KDTM354DSS4 replaced old version rails.. unit is covered under scode w11296667
REFRIGERATOR KITCHENAID KRMF706EBS01 advised cx to lower water pessure cx concerned with drip after calling for water also ice bucket freezing up cuased by pressure being to high
COOKTOP MAYTAG MGC7536WS00 cx had flame automatcilly coming from cook top need to call safety
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 unit needs new sensors and damper door; ordrng 1 W11164593 (diffuser) and 1 W10316760 (thermistor) and 1 W10316760 (thermistor)
MICROWAVE KITCHENAID KEMS308SSS05 found loose connection so i reconnected wire and now unnit is working proporly..
WASHER WHIRLPOOL MVWC565FW0 replaced it with magicbox part and now unit is able to spin freely.. unit needed new hub due to it being stripped
DRYER MAYTAG MGDB765FW0 check dryer working good tested and recalibrated
REFRIGERATOR KITCHENAID KBFN502EPA02 kmmyfmmnl2 trelpaced parts and tested unit no further issues its cooling i charged and no leaks all tested ok
REFRIGERATOR KITCHENAID KRMF706ESS01 cx needs power supply and main control.....s code parts per Jermey this call is related to last call no service call; ordrng 1 WPW10675033 (main control) and 1 WPW10624574 (power supply)
FREEZER KITCHENAID KRMF706ESS01 cx possibly losing power from outlet advised cx to switch outlets at this time
REFRIGERATOR KITCHENAID KSSO48QMW00 "issue with the defrost the cooling is fine unit was set for -10 in freezer so no leaks no uv dye anywhere up top or the evap area all else seems fine the defrost issue was the thermostat, if any issues call us back"
REFRIGERATOR WHIRLPOOL WRF555SDFZ10 unit is now freezing items in FF bins and i tessted 30 degreese in there with my thermalcouple while the fridge was set to 45 degreese...; ordrng 1 WPW10196393 (damper control assy) and 1 W11043763 (cntrl-elec) and 1 W10884720 (harns-wire)
REFRIGERATOR WHIRLPOOL WRS331SDHW00 cx needs harness and fan motoir; ordrng 1 WP2315549 (fan motor) and 1 W11366397 (harness)
REFRIGERATOR WHIRLPOOL WRF560SEYM00 cx possibly leaving door open advised cx to defrost no firther issues at this time
REFRIGERATOR KITCHENAID KRFC302ESS00 mullium not reacing ordered mullium and pivot.; ordrng 1 W11177238 (rail-mulln) and 1 W11024160 (trim-brkr)
WASHER MAYTAG MVWB855DC3 replaced bad main cntrl & ui panel ran test in diagnostics working ok. s coded parts unit less than 5yrs old
REFRIGERATOR KITCHENAID KRSF505ESS00 replaced door that had a bad fill tube line causing it to sprey water when filling icetrey
RANGE WHIRLPOOL n/a cx needs main control no longer avaliable
REFRIGERATOR KITCHENAID KFCS22EVMS adjusted cx mullion heater tested several times workng good
WASHER MAYTAG MVWB855DC0 cx needs main control; ordrng 1 W11093097 (main control)
MICROWAVE WHIRLPOOL WMHA9019HZ1 cntrls in door arent responding; ordrng 1 W11186013 (door/mw)
MICROWAVE WHIRLPOOL WMHA9019HV replaced microwave door tested working good.....called tp got autho number wmlm300nl2
DISHWASHER KITCHENAID KDTM354DSS5 cx refuse to pay cosmetic damage
FREEZER MAYTAG MFX2570AEB4 cx possibly leaving door open causing condensation to buld up switch ot frozen un frozen and tested working good
REFRIGERATOR KITCHENAID KBFN502EPA02 unit brand new this is a replacment unit it needs sealed system compressor ordering parts setting up parts for next week with ample time for repairs; ordrng 1 W10832994 (comp) and 1 W10591457 (cond) and 1 WPW10739408 (board)
DOUBLE WALL OVEN KITCHENAID KEMS378GSS1 cx needs micro swiches light for micro wave and probe jack cx does not wish to proceede
DISHWASHER KITCHENAID KUDD01DPPA1 unit has blown control and burnt harness assembly the board is discontinued and cant be repaired without that board customer is very upset at the fact there was a fire adn shes very worried about the replacment unit if they have furthr options for a replacment. called trade partner to give the part number and document 8194064- board 8194085- harness teir 4 sr - 7726078354 breon informed me they will contact customer within 2 3 days
DISHWASHER AMANA ADB1400AGW1 heater was turned off on the triac on board from diag. turned it on and tested in diag no furtehr issues all tested ok
DRYER WHIRLPOOL WET4024EW cx needs heat element; ordrng 1 WP3398128 (t stat) and 1 WP279843 (element) and 1 WP3404154 (high limit)
WASHER WHIRLPOOL NTW4516FW3 bolt was loose on motor tighten and recalibrated tested working good
REFRIGERATOR KITCHENAID KFCS22EVMS8 unit needs new gaskets and new icemaker but the total cost for repairs isnt cost effective to cx so i will just collect service call
REFRIGERATOR KITCHENAID KSSC36QTS03 just needed to replace the main cntrl.. the unit is running perfectly and user interface is still working
WASHER MAYTAG MVWB865GW0 replaced overlay and main control recalibrated tested working good
OVEN WHIRLPOOL JJW3830DP00 there was foam inn the fan housing preventing fan from spinning
REFRIGERATOR KITCHENAID KRMF706ESS01 "found corroded wire in pantry door cntrls so i need to replace whole asse,mbly with; ordrng 1 W10815669 (dor-fip ss) and 1 WPW10769076 (cntrl-elec)"
WASHER MAYTAG MVWB765FW1 unit only had over load and off balence so i advised cx not to mix fabrics and use max extract for better drying
WASHER MAYTAG MVWB855DC3 quoted 274.95 SCode parts unit needs new cntrl boars need to charge service call didnt collect first visit; ordrng 1 W11171748 (cntrl-elec) and 1 W11112662 (console)