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for Huntington Beach, CA
Renato - Huntington Beach, CA
Victor was very professional explaining to me the cause of the drying problem. He even demonstrate it to me the reason why my dryer is not venting properly.
Vanessa - Huntington Beach, CA
I called just to get my washer serviced and let me tell you it was just a nightmare. I had them come on the 17th of December because I was expecting my first baby and thought it would be a good thing to do before he was here since I would be doing so much laundry once he got here. They came out and had me run a cleaning cycle with my own cleaner, didn't look at the actual mechanics of the machine and tells me it's fine. Literally as the repair guy is in his car after telling us that there is nothing wrong with our machine we hear a squeaking. My husband goes and get him from the car to show him the squeaking and then says oh it must be a belt. Repair man then tells us he doesn't have the belt and he needs to order it, tells us he's going to come out on another day and to expect a phone call the day prior as to get a time window as to when they would be here, it never happened. I literally had to call and figure out when he was going to come, they had no notations what so ever about him needing to come back. So then I get told he will be here Christmas Eve, to replace the belt, mind you I'm in the hospital with a newborn, thank goodness my mother was here taking care of my dogs as to be able to let him in and repair the machine. But to my surprise my machine still have not been fixed, then I was told it would be about $250 after being told it was covered under warranty. My husband called the repairman and told him the machine was still making the noise. The repairman said he noticed oil spots on the ground underneath the machine, but just figured it was from another source. He then told my husband he thought it was the transmission, and that he would be back in a week with the part. Again, I was supposed to receive a phone call the day before he was going to come out with a time window as to when he would be here, never happened. My husband called the number he had previously called from and got a hold of him and said he was not going to be out because the transmission he order the box was damaged and so was the transmission. Again, waiting for another part to come in and be replaced. Finally, he comes out with a new transmission for my washer only to be told he's never seen this happen before and I'm told that we would need to order another part and that I was better off buying a new washer because repair total would cost me $400 plus dollars. So I am left with a washer that was only squeaking, to no longer being operable at all. Great, I'm stuck with a washer that doesn't work and need to buy a new one, but I'm told, "Here is my card, my manager authorized when you get a new machine give us a call and we will give you a courtesy inspection to make sure your machine is working properly." I've have never had someone come out to service something and be left with a machine that is no longer operable. I call to speak to a supervisor, of course can not get a hold of one and am told they would contact me within 24 hours, three days later I have not heard one thing from a supervisor. I hope to never have to use this company and/or recommend it to anyone. I paid $109 to be left with a machine that no longer works. I have never worked with such an unprofessional company/associates. It was a horrible experience, if I could give them zero stars I would.
Great Maytag washer repair
Dru - Huntington Beach, CA
Victor was honest and is a experienced certified Maytag repair man
Jane - Huntington Beach, CA
Nice guy!!! Not that we want to need repair to our appliances .... but if we do I hope Paradise sends Chris !!! Polite personable and knowledgeable !!!
Melanie - Huntington Beach, CA
He was awesome! Friendly, professional, and informative. I kept his card. 😊
0on time great service
Ben - Huntington Beach, CA
Victor - Huntington Beach, CA
He knew the exact problem and was able to fix it
Luann - Huntington Beach, CA
Fast, excellent service.
Way better than expected. Actually awesome and I hate seeing reviews with the word awesome in them
Brian - Huntington Beach, CA
Awesome service. Super quick and efficient. Even asked if there were other things he could help with. I wish all service experiences were like this.
Patrick - Huntington Beach, CA
Ramon was polite, friendly and very helpful. I highly recommend him!
Great servic by tech, terrible scheduling.
Bob - Huntington Beach, CA
Chris was good. Scheduling an appointment at a convenient, reasonable time, was quite challenging. Home Depot should look for another, more flexible service provider.
Barbara - Huntington Beach, CA
Chris was professional, considerate of my time, listened to the problem and efficiently fixed the original problem. I mentioned another problem I'd been having and he looked into it and came back several times to fix it, then referred a master mechanic for further service.
See opinion below
Joseph - Huntington Beach, CA
Except for the repairman, the whole experience with Whirlpool has been very unsatisfactory. I was waiting on the phone with Whirlpool agents for an hour trying to get my stove serviced. Most people might not have held on for that long a period. I wonder then how they acted having paid hundreds of dollars for a service contract.
Tuan - Huntington Beach, CA
Great technician fast service thanks
Malin - Huntington Beach, CA
Chris was very courteous and very knowledgeable. I would highly recommend him and Paradise Appliance Service
Robert - Huntington Beach, CA
Randy - Huntington Beach, CA
I thought he did a good job and was really helpful
Chris was fantastic
Marlene - Huntington Beach, CA
Chris was extremely knowledgeable and very helpful.
Allison - Huntington Beach, CA
Helpful, quick and courteous. Really went above and beyond.
Howard - Huntington Beach, CA
Great immediate service. Great communication. Too soon to see if the rinse aid dispenser is working.
Awesome service, repair complete!!
Rosanna - Huntington Beach, CA
Andrea - Huntington Beach, CA
Victor - Huntington Beach, CA
Ramon was very helpful and good knowledge about he’s work
He was the BEST...Patient, knowledgeable and so helpful...
Chris - Huntington Beach, CA
Ramon was the BEST. On time, polite and helpful beyond a service call. Because I am older he was so nice and patient with me and made me so comfortable on him taking care of the problems that were bothering me.
Mike - Huntington Beach, CA
Scheduled to have a quote done this past Monday. Neighbor across the street had her roof done. Tech came by we were in the back yard so didn’t hear him. Called the office and he was going to come Tues morn (today). Neighbor was waiting to get roof inspected and know he came late about noon. Still haven’t heard from anyone.
Daniel - Huntington Beach, CA
Excellent, prompt, courteous, and knowledgeable
Linda - Huntington Beach, CA
Chris is great - knowledgeable with a very positive attitude. Glad I got him to service my refrigerator!
Great and friendly service!!
Jennifer - Huntington Beach, CA
LAUNDRY CENTER WHIRLPOOL WFW75HEFW0 unit had a clogg casuing the leak so i cleared it.
DRYER WHIRLPOOL GGW9250PW3 replaced valves with new ones and now unit is opening gas valve every timee now
RANGE WHIRLPOOL GY397LXUQ04 cx needs several parts called for autho wo79vo7xpl1; ordrng 1 WP8507P390-60 (cntrl-elec) and 1 WP7403P238-60 (switch-inf) and 1 WPW10207930 (swtch-memb) and 1 WP8273994 (elmnt-surf)
DRYER WHIRLPOOL MGDB765FC0 dryer working fine there is no air flow outside i showed to male.
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 needs new im; ordrng 1 WPW10300024 (icemaker)
WASHER MAYTAG MVWX655DW1 need to rs; schdld next appmnt for 1/10 FRI !
WASHER WHIRLPOOL WET4027HW0 needs new switch; ordrng 1 W11168256 (switch-cyc)
WASHER MAYTAG MVWC565FW1 cx had stuck key error code recalibrated and tested working good
DRYER MAYTAG MGDC465HW0 cx door catch was to wide use pliers to thin out and reinstalled tested working good
REFRIGERATOR KITCHENAID KRSC503ESS00 replaced door and now unit is complete
OVEN WHIRLPOOL KSGG700ESS1 replaced main control and tested working good called tp for autho # ko6k2o6nl2
MICROWAVE OVEN KITCHENAID KMBS104ESS03 cx had screw coming off of plastic arm to door tighten and reinstalled plastic piece tested working good
DRYER WHIRLPOOL GGW9250PW1 needs new main control board part nla
DRYER WHIRLPOOL MGD4900XW1 thermal fuse open repalced now gets hot.; used 1 WP3392519 (FUSE) from stock
DRYER WHIRLPOOL GGW9250PW3 i need to order coil pack need to collect full; ordrng 1 279834 (2 coil gas valve set)
REFRIGERATOR KITCHENAID KBFN506ESS01 1 screw but r.F.F. door was loose and making the spring everytime the door got open to make a noise i tightened now no more noise.
OVEN KITCHENAID KEBS209BSP01 needs new panel; ordrng 1 W10570022 (panl-cntrl)
WASHER MAYTAG MVWC565FW0 "there was a sock stuck at drain pump, and pump got burn out-replaced test good.he already paid 109.95 last visit."
DISHWASHER KITCHENAID KDFE104HBL0 replaced dead washmotor with a new working wash assembly and tested unit and all was working perfectly
DISHWASHER MAYTAG MDB4949SDM2 the dw was working okay. but i did find out tht cx replaced disposer recently so i found the diposers drain plug still intact so i kocked it out and now unit is able to drain
DRYER WHIRLPOOL WHD5090GW0 replaced bad main cntrl and tested unit is normal cycle and it gave no error code. unit is complete
WASHER WHIRLPOOL MVWC565FW1 unable to fix unit due to continuous problems that i jkeep finding and so the unit isnt cost effective to repair.
LAUNDRY CENTER MAYTAG MVWB765FW1 replaced faulty lid lock and i tested it after and unit locked ever time with no issue
WASHER MAYTAG MHW5500FC1 cx had clogg drain error recalibrated and tested drain good
OVEN - ELEC JENN-AIR JMW3430WS02 unit needs main board and ui again ordering parst still covered under 1 year; ordrng 1 W10323052 (panel) and 1 WPW10286791 (board) and 1 WPW10292566 (board) and 1 dolly
LAUNDRY CENTER MAYTAG MVWB765FW1 F5E1 lock error F2E1 stuck botton error i recalibrated unit and now unit senses the latch ; ordrng 1 W10810403 (lid lock assy)
FREEZER WHIRLPOOL WRS571CIHZ01 "everything is working fine. cx is just upset that the fridge mechanical noises are louder than previous fridge.; ordrng 1 W11164593 (diffuser), used 1 W11164593 (DIFUSER) from stock"
MICROWAVE WHIRLPOOL KMHS120ESS5 a broken piece of a tab fell inside the mw cooling fan so i removed it and now unit doesnt make that noise
REFRIGERATOR WHIRLPOOL WRF540CWBM01 unit had a bad starter. so i replaced and now compressor turned back on; used 1 8201786 (START-DEV) from stock
REFRIGERATOR KITCHENAID KRFC300ESS01 cx had frozen water line defrosted and tested working good
MICROWAVE JENN-AIR JMW3430DS01 s code part i replaced stuck/shorted consol wwith new working one tested and
WASHER WHIRLPOOL WTW5000DW3 replaced belt that ripped
WASHER MAYTAG MVWB835DW4 replaced controls and tested unit no furtehr issues all tested ok all checked out fine
DISHWASHER WHIRLPOOL WDF760SADW2 replaced wheel hub assy and now unit is compplete
FREEZER MAYTAG MQF1656TEW02 "not cooling at all, needs compressor and evap.- decline estimate"
ICEMAKER KITCHENAID n/a needs new waterlevel sensor but i cannot find location of sensor; ordrng 1 WPW10485962 (sensor)
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 unit needed an ew main cntrl due to the UI shorting everything out
OVEN KITCHENAID KODC304ESS01 wrong part inside correct box... need to reorder and rs for the 7th; ordrng 1 W10694995 (swtch-memb)
OVEN WHIRLPOOL KODE500ESS cx needs panel control does not wish to procced at this time
DRYER MAYTAG MGDX500XW1 replaced motor tetsde working good