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for Huntington Beach, CA
Guy was nice
MAK - Huntington Beach, CA
Person who came was nice, wasn't able to do much due to the specific situation. Also, now one called 30 minutes ahead of time, just showed up. Thankfully, I happened to get home at the exact same time.
Quick good job. Nice guy.
Sam - Huntington Beach, CA
He was there to fix a screwup by the previous guy.
Very nice job 10
Manilal - Huntington Beach, CA
Very friendly 10
Jacqueline - Huntington Beach, CA
Jonathan, was extremely efficient and polite. He analyzed and fixed the problem quickly Thanks so much!
Walter - Huntington Beach, CA
Very knowledgeable & quickly identified the problem & proceeded to fix it. A very pleasant & courteous young man. He even helped us clean up that mess that lives under a refrigerator. Although we hope we don't need another repair we would definitely ask for him. Thank you !
Ryan - Huntington Beach, CA
R - Huntington Beach, CA
The serviceman, Jonathan was the ABSOLUTELY VERY BEST PART OF THE SERVICE REQUEST - HIS RATING IS A TEN+. He was on time, exceedingly pleasant, excellent manners, etc. He quickly ascertained the parts required to be ordered. Ultimately, last night, we received an email we’d receive a check, pursuant to the warranty agreement which was in its final months of coverage. It took three transfers to locate the company we should be dealing with. Calls to Paradise “call centerS” were not outstanding. We did not receive an email, as promised, for the three hour window of arrival, necessitating ANOTHER CALL. I recall making three calls in total to the call center.
Jeff - Huntington Beach, CA
The service technician was on time and explained the problem and the solution. He was very efficient and friendly. The leak was caused by a blockage in the drain line which KitchenAid has recognized as an ongoing issue and have created a fix. Fortunately, we have an extended warranty and there was no charge.
Great service for a challenging part
Carolyn - Huntington Beach, CA
We had a great experience to fix our oven. What was a challenging part to track down and find didn't take away from customer service and kindness. Great repair tech we worked with. Will call Paradise again for future appliance needs.
Replacing Oven Fan
Richard - Huntington Beach, CA
Johnny, the service tech, is a shining example of how service work should be done. He was on time, had a smile and a nice greeting. Then he went about his business in record time- while keeping the work area clean.
Quick and competent
Mike - Huntington Beach, CA
Patti - Huntington Beach, CA
I was very pleased with the whole experience. The technician was very professional and knew exactly what was needed. Luckily he had the part in his truck and was able to complete the replacement immediately.
Maxine - Huntington Beach, CA
Jonathan was knowledgeable and friendly. Pricing is fair. They provide a 3 hour window and call when they're 30 min away. i didn't have to wait all day, which i appreciate.
Diana - Huntington Beach, CA
Chris is very pleasant, respectful and knowledgeable. He did not waste anytime while fixing the oven. I'm hoping I will not need service again, but if I do, I will request Chris. Thank you.
Chris Zepeda rocks
Brian - Huntington Beach, CA
Chris is very courteous, clean and professional. Did great work, is fast and made sure I was satisfied before he left. Great, great technician.
Deborah - Huntington Beach, CA
I’d Call Paradise Again
Terry - Huntington Beach, CA
Christopher was our repair person - polite, friendly, concerned, knowledgeable - studied our dryer’s problem, then fixed it quickly. We highly recommend!
Frech Door repair
Lazara - Huntington Beach, CA
Great customer service. He arrived a little early and called to let me know. Very efficient and explained the issue.
loved the service
Robin - Huntington Beach, CA
great service, very helpful and kind
Jenifer - Huntington Beach, CA
He was on time very friendly and professional
Patty - Huntington Beach, CA
Judy - Huntington Beach, CA
Excellent for sure Ramon’s was polite kind and very knowledgeable excellent rating
Diane - Huntington Beach, CA
Excellent service by Chris I needed knowledge about the machine and he helped me with that and the repair! Very happy 😊
very experienced in repair
Joseph - Huntington Beach, CA
Maytag dryer repair
Dennis - Huntington Beach, CA
Very courteous technician. Dryer is working great. Thank you!
Chris is a very nice young man with a lot of patients and preserverince!
Denise - Huntington Beach, CA
Steve - Huntington Beach, CA
Christine - Huntington Beach, CA
Repair man great . Service on phones and appt availability horrible!
WASHER WHIRLPOOL WTW4816FW2 RAN DIAGNOSISS CX HAD NO ERROR CODE....cx did have a stuck start button recalibrated and tested working good
REFRIGERATOR KITCHENAID KRFF707ESS01 KJURT00DPL1 unit leaking from drain. Clogged drain removed cover and removed drain assembly and unclogged with steamer. Tested unit no further issues all tested fine.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 replaced main control and tested working good
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Opened door switch on left side found issue with the contact fixed it and tested unit no further issues all tested fine. If callback order a set of door swig left and right.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 checked temp reading 15 degrees in freezer and 36 in ff side ....turned max give 48 hrs and temp should increes
RANGE WHIRLPOOL WFG320M0BW "Arrived. Said and no one knows where appliance is at. Will have them, call us back if they find it."
REFRIGERATOR WHIRLPOOL WRS325SDHZ ice tray had piece of ice stuck in tray glogging path un clogged tested working good
COOKTOP JENN-AIR JGC8430BDS i just cleaned off the ignightors and burner heads and now all burmers spark and ignight
OVEN WHIRLPOOL WFG320M0BW2 replaced regulator and now unit ignights and oven is oporational
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 cx ice bucket needed to be replaced whirpool sent part
REFRIGERATOR MAYTAG MFT2976AEM00 Different issue from last time. Fittings are fineClogged drain moved unit out and removed back wall. Tested unit no fuher issues all tested fine.
REFRIGERATOR KITCHENAID KRMF706ESS01 i added the washer that was left out.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Unit needs seal system ordering parts setting up next week. ; ordrng 1 W10507884 (compressor) and 1 WPW10233570 (tube) and 1 WPW10317013 (evaporator)
OVEN WHIRLPOOL WEG730H0DW0 Replaced fan blower e0f8 fixed error code. Separate issue from previous repairs few weeks ago.
REFRIGERATOR KITCHENAID KRSC503ESS01 i got the ice bucket to work it was just frozen over..
REFRIGERATOR KITCHENAID KRMF706ESS01 i replaceed the plate due to the seal being compromised
MICROWAVE MAYTAG MMV1174FZ0 Replaced defective touchpad tested unit no further issues all checked out ok.
KITCHEN KITCHENAID n/a "Unit not turning on motor. Checked motoro found issue with Impellar seized up in the motor for wash, checked the motor. Removed and then reassembled inside and tested. Found unit now working connected motor assembly was the issue. No further complaints."
OVEN MAYTAG MGR6600FZ1 Checked bake igniter and no igniting. Checked the harness. The brown harness wire not connection properly traced it. Board puts out the voltage but nothing igniting it. Checked the igniter positioning and found issue was the harness connection. Reinstalled it and Rama bale cycle. Hits 350 turns off and then cuts back on now at proper temps and holds proper temps all tested fine.
WASHER WHIRLPOOL WTW7000DW3 "i corrected the issue, i didnt seat the top on correctly"
DRYER WHIRLPOOL WGD94HEAC1 Removed the units lint screen flap that now off and fell. Terse dining no further issues charged the visit.
KITCHEN WHIRLPOOL n/a Unit needed new control board. Relay for fill valve not engaging. Replaced and tested unit no further issues with it all tested ok.
REFRIGERATOR KITCHENAID KFCO22EVBL0 Unit he defective start relay. Tested relay. Needed new overload. Fixed issu and ran unit. Compressor running like normal no more issues with cooling. All tested fine temps will go down in few hours.
REFRIGERATOR WHIRLPOOL n/a needs main control; ordrng 1 w11035752 (control board)
OVEN WHIRLPOOL WEG730H0DW0 Unit has different issue from last time not related complaint. This time f8e0 eRory code. Unit. needed fan. Ordering new fan setting up appt. ; ordrng 1 W11107275 (fan-blwr)
DRYER MAYTAG n/a Unit needed door catch to be pulled up from the hinge. Removed the door and fixed the right hinge and reinstalled. Door catch still not catching so removed catch no striker and the striker needed the dust meant too. Fixed door. Unit closes and nothing scraping and unit turns on after hitting start button now.
KITCHEN WHIRLPOOL n/a Seized up motor and no touchpad operation fixed the touchpad ui operation and fixed issue with the seized motor. ran diagnostics and tested unit no further issues.
ALPHA WHIRLPOOL n/a Unit needed controls and the drain pump called assurant and informed me unit notepads on it since it's not cost effective they will contact customer. F6e1F5e2F9e1F8e1
REFRIGERATOR WHIRLPOOL n/a cx had clogged drain causing leak unclogged no more leak
REFRIGERATOR KITCHENAID n/a U it needed drain line unclogged and readjusted it was cause defrost water to leak everywhere. Tested unit no further issues all checked out fine now. Also checked ice maker. Unclogged ice maker.
WASHER MAYTAG MVWB865GC0 "Separate issue from before checked harness for water valve assembly and stead unit, defective harness assembly tested in diagnostics unit now dispensing properly controls working fine proper voltage as well."
RANGE WHIRLPOOL KICU569XBL00 Unit needed module and new controls I checked error codes f47 and also c18 f61 error codes popped up after replacement. Switched out parts tested unit no further issues. Called in for autho extra labor. Kjs0h00nl2
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Unit needs new control assembly ordering parts. Will need to defrost next visit. ; ordrng 1 STEAMER and 1 WPW10352689 (cntrl-elec)
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Unit had issue with the auger motor. Opened up motor and found the shaft slipped out of the motor assembly. Reinstalled motor after fixing shaft closure and tested unit. Crushed and cubed now working fine no further issues.
OVEN- DOUBLE KITCHENAID KEMC308KSS02 Replaced part gave discount on the part due to part being wrong last visit fixed issue all tested fine no further. Paid balance.
OVEN WALL WHIRLPOOL IBS550PWS01 Replaced part and unit finally started heating no further issues all check out fine stead ok.
MICROWAVE MAYTAG MMV4205DE-1 replaced micro switch tested working good; used 1 w10727360 (switch) from stock
REFRIGERATOR KITCHENAID KRFC704FSS00 Issue with cubes stuck in ice tray ran diagnostics and error code for motor issue with ice maker. Removed ice maker and motor working but jammed up. Removed ice and tested unit. Cycled and valve opened and filled unit no further issues.
REFRIGERATOR SBS KITCHENAID KSBSZSINSS00 Unit needed new ice maker replaced and tested hunt no leav ks no issues.
DISHWASHER KITCHENAID KDFE104DBL5 cx sump motor was had lose connection reconnected tested several times working good