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for Huntington Beach, CA
Tammy - Huntington Beach, CA
Jean - Huntington Beach, CA
Ramon is great. He figured out the problem and solution in no time. Explained what needed done and how soon it would be done. Really a great person in your team.
Quick repair once the part was obtained- great service
Tracy - Huntington Beach, CA
Ramon was professional and pleasant on the service call.
New Customer - Huntington Beach, CA
Besides the service charge, I had to pay an additional $160.00 for about a 15 minute labor appointment. I will not be using Paradise again.
Brian - Huntington Beach, CA
Maria - Huntington Beach, CA
Ramon was very polite and fixed our dishwasher. He followed all the covid rules and explained everything to us.
David - Huntington Beach, CA
Shu - Huntington Beach, CA
Great service under our extended warranty.
Richard - Huntington Beach, CA
Victor was on time, professional, friendly and very efficient. He is clearly one of your top repair experts. Sally reports the machine is working perfectly.
Professional and pleasant
Sally - Huntington Beach, CA
Victor was on time, wore a mask, and said I had a problem that needed authorization and thus a second appointment when, and if, his company received it. I appreciated his candor.
John - Huntington Beach, CA
Dorothy - Huntington Beach, CA
Great service. Friendly. Knowledgeable
Scott - Huntington Beach, CA
Replaced the freezer door
Steven - Huntington Beach, CA
He was great! He came in and fixed our problem in 5 minutes. Very professional and courteous.
Quick and painless service
David - Huntington Beach, CA
I really appreciated the communication with the staff that scheduled the appointment—they understood the issue I was having and did a good job ensuring that the technician had the information he needed when he arrived at my house. The technician was able to identify the cause of the problem and correct it in a very short time
Joy - Huntington Beach, CA
Our service man Victor was here when he said he would. He got right to work and knew exactly what was wrong with our refrigerator. He repaired it all within a half an hour! Super nice, respectful, and professional. Thank you for your service.
Michael - Huntington Beach, CA
We have never had any serviceman for anything be as informative and quick as ours was today, not only did he diagnose and fix our washer quickly he took a little time to explain things on our washer and dryer that we didn’t know about that even the salesman man didn’t tell us. My only problem is I didn’t get his name and would love for his supervisor to commend him for his quality service
Professional with excellent followup
Winnie - Huntington Beach, CA
Your company was doing warranty work on a new Whirlpool refrigerator I had purchased 6 months earlier. We tried the standard fix and when that didn't work, had to replace the freezer door. Because of COVID there was delay getting the replacement but you always followed up to let me know. The service man who installed it it it efficiently and answered all my questions. I couldn't be more pleased! Thank you all.
Adam - Huntington Beach, CA
The tech was great super helpful and safe definitely would use paradise again!!!!
Phil - Huntington Beach, CA
JennAir oven microwave
Kyle - Huntington Beach, CA
Chris did an outstanding job. He evaluated our unit, irdered the oarts & returned & installed a new motherboard for the microwave & a new hinge receiver. After that everything works great. Thank you Chris!
Professional, Great Service
Jennifer Tran - Huntington Beach, CA
Johnathan came to fix my washer and dryer - he was so polite, professional, and now my washer and dryer work perfectly! Glad it was an easy and stress free process. Thank you Jonathan!
Deborah - Huntington Beach, CA
Excellent repair service
Martin - Huntington Beach, CA
Ramon was very professional and courteous. He completed the repair on our washer, and made sure I was satisfied with the work performed.
Rose - Huntington Beach, CA
Good friendly service
Ramon is a true professional
Michele - Huntington Beach, CA
Did not complete repair!
Joe - Huntington Beach, CA
Ben - Huntington Beach, CA
this was a very bad experience. The guy claimed he did not see a leak. well, he didn't even open the ref to check to see the container full of water that I collected. he was too lazy to clear the problem since he got paid for doing NOTHING.
DISHWASHER WHIRLPOOL WDT710PAHZ Q1q2 no no sign due to covid 19 cx had a loose wire going to soap dispenser unplugged and plugged back in tested working good
WASHER MAYTAG MVWC565FW2 "nothing wrong, i showed to female how to use the control q1 no q2 no, i didn't get signature cause civd-19"
RANGE WHIRLPOOL WOS51EC0HS Cx need fuse; ordrng 1 W11296171 (Console) and 1 W11261167 (Main control) and 1 Ovendolly
DISHWASHER KITCHENAID KDTM404ESS3 Q1: noQ2: no no signature due to covid-19i replaced the faulty water pump and tested the new one and unit cycled perfectly and now all is complete
DRYER WHIRLPOOL WED4950HW0 Q1: noQ2: no no signature due to covid-19timer is faulty and now advancing and also its not heating; ordrng 1 WPW10185982 (timer) and 1 W10900067 (cutoff-tml) and 1 WP3387134 (thrmst-fix)
REFRIGERATOR KITCHENAID KRFF507HPS00 Cx needs sealed system Core for 20767605 not obtained because Never received parts on this call.; ordrng 1 W11224256 (Main control) and 1 WPW10608485 (Evap) and 1 WPW10466675 (Compressor)
REFRIGERATOR KITCHENAID KRFC704FSS02 Cx needs user interface ; ordrng 1 W11330486 (User interface)
REFRIGERATOR WHIRLPOOL WRS325SDHW05 i found the waterhose to be kinked preventing proper water feed into the ref. i corrected and rerouted the hoses to prevent it from doing it again.
REFRIGERATOR KITCHENAID KRSC703HPS01 Cx needs door; ordrng 1 LW10864694 (Door)
MICROWAVE KITCHENAID WMH31017HS-5 Q1q2 no no sign due to covid 19 cx fan was rubbing against frame moved fan and tested working good CALLED TP FOR AUTHO NUMBER IS WV47E00NL2
LAUNDRY CENTER WHIRLPOOL MVWC565FW2 upon inspection i found F7E7 (motor unable to reach) & F7E6. im going to replace the motor and cntrl.; ordrng 1 W11497303 (motor) and 1 W11399433 (cntrl elec)
DRYER WHIRLPOOL WGD5100HW0 i found the vent damper door was stuck shut so it wasnt letting heat and moisture out. so i corrected and now unit is able to dry better Q1: noQ2: no no signature due to covid-19
REFRIGERATOR KITCHENAID KRSC703HPS00 i replaced the sensor thermistor due to a frost buildup in the ff evap and so i replaced and relocated and heatshrinked the connectors so now all is complete Q1: noQ2: no no signature due to covid-19; used 2 W10316760 (THERMISTOR) from stock
REFRIGERATOR KITCHENAID KSSC36QTS00 unit needs new board to fix the issue with the icedoor being speratic Q1: noQ2: no no signature due to covid-19; ordrng 1 WP2318054 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Q1q2 no no sign due to covid 19 cx had gap formed gap no further issues
REFRIGERATOR KITCHENAID KRFC302ESS "Cx needs compressor and evap; ordrng 1 W11256565 (Evap) and 1 W10507884 (Compressor), states that autho needed"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "per test everything was good, i explained to both but male got mad at me, nothing was frozen they have a thermostat that said 30 deg., repalced main board and UI that tech CZ ordered per customer request also."
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Q1: noQ2: no no signature due to covid-19i rotated gasket on ff door to help it open easier and aslo tightned handles
WASHER MAYTAG MVWC565FW2 i levled the unit because it was not leveled. i raised the right side by 1&1/2 inches and now drum sit centered and doesnt vibrate heavily anymore eventested in spin n drain with a larg load and unit completed cycle
REFRIGERATOR KITCHENAID KBFN506ESS01 "ice drawer wasn't in place and letting ice to drop at back, i put it in place test good, and showed to male, q1 no q2 no, i didn't get signature cause covid-19"
LAUNDRY CENTER WHIRLPOOL WED5620HW1 Q1: noQ2: no no signature due to covid-19; ordrng 1 W11388040 (cntrl elec) and 1 W11378949 (CNTRL-ELEC)
OVEN WHIRLPOOL WFG550S0HZ1 Q1q2 no no sign due to covid 19 replaced ignitor and tested working good
MICROWAVE KITCHENAID KMHC319ESS0 Q1: noQ2: no no signature due to covid-19i replaced the secondary and now unit is functioning proproly food heats up and lights turn off when mw isnt in use.
DRYER MAYTAG MEDB765FW0 Q1: noQ2: no no signature due to covid-19i checked and found the UI connector was loose so it would intermitanly respond to toutch so i installed connector correctly and now ui is responding
OVEN JENN-AIR JJW2827DS01 Q1q2 no no sign due to covid 19 replaced panel and tested working good
DISHWASHER KITCHENAID KDTM804KPS0 i reeplaced the sump assembly and tested after and now unit is washing and cycling water Q1: noQ2: no no signature due to covid-19
WASHER MAYTAG MVWC565FW2 Q1q2 no no sign due to covid 19 cx had cloog in drain pump
RANGE KITCHENAID KDRS483VSS03 Q1: noQ2: no no signature due to covid-19unit must have a bad thermostat casuing no heat on the right oven.; ordrng 1 WP4449751 (thrmst-fix)
Oven KITCHENAID n/a Q1q2 no no sign due to covid 19 cx had bent right side hinge causing door not to close properly took out and bent hinge back tetsed working good CALLED TP FOR AUTHO NUMBER IS KV1D7V1NL2
REFRIGERATOR KITCHENAID KRFC704FSS02 Q1q2 no no sign due to covid 19 replqced icemaker tested working good
REFRIGERATOR WHIRLPOOL WRS526SIAH00 i reset the unit and and tested icemaker and all is working. so i advised cx if the issue pursists im goin to need to order up a new icemakerQ1: noQ2: no no signature due to covid-19
BUILT-IN M/W KITCHENAID KMBD104GSS01 i repplaced the consol that wasnt responding to some of the toutch imputs and so i tested new one after and all buttons fucntion Q1: noQ2: no no signature due to covid-19
DRYER MAYTAG MEDB765FC0 Cx needs rear frame; ordrng 1 W11299301 (Frame)
REFRIGERATOR KITCHENAID KRFF707ESS01 kuz5300al1i found a clogg in the drain tube that caused the leak so i cleared clogg and now unit is okay
DISHWASHER WHIRLPOOL WDTA50SAHZ0 i erplaced the wash motor and tested after and checked for leaks and washer works now and there are no leaks. unit is complete Q1: noQ2: no no signature due to covid-19
REFRIGERATOR KITCHENAID KRFF707ESS01 "i need door to correct issue with water dispensing due to broken wires on the door casuing it.; saved tckt , states that autho needed"
DISHWASHER KITCHENAID KDTE204GPS0 Q1q2 no no sign due to covid 19 replaced adjusters tested working good
MICROWAVE KITCHENAID KMHS120ESS-10 Q1q2 no no sign due to covid 19 cx door was off in side door pin took down and put on correctly CALLED TP FOR AUTHO NUMBER IS KUXQQ00AL2
RANGE MAYTAG MHW3505FW1 Cx needs main control ; ordrng 1 WPW10443885 (Lid lock) and 1 WPW10448876 (Pressure switch) and 1 W11201284 (Main control)
WASHER MAYTAG MVWB865GW0 i found a loose wire on the connector that connects the water valve to the board. unit is now compplete