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for Garden Grove, CA
Very nice and professional.
Sara - Garden Grove, CA
The repair man was clean, professional and personable. He explained to me what he was doing and when he had a problem he was honest and let me know what he was going to do. In the end it was fixed.
Great service ,
John - Garden Grove, CA
Very knowledgeable, professional, knows his business, heard the noise knew exactly where to go. Could not have had a better experience!
Not satisfied, I requested a copy of the report from the technical service
Joseph - Garden Grove, CA
Again I requested a copy of the work report from the technical service person and I have not received any response regarding the paperwork..
Great Customer Service
Julie - Garden Grove, CA
The service tech called prior to arrival, showed up on time, was polite, and quickly found and resolved the issue.
Nancy - Garden Grove, CA
The service technician was prompt and explained about the services that were needed.
Mari - Garden Grove, CA
Robert - Garden Grove, CA
Repairman was pleasant, efficient, and quickly diagnosed the problem. Fixed with a minimum of fuss. Thanks!
Quick fix system error code
Au - Garden Grove, CA
Thank for prompt service
Mimi - Garden Grove, CA
Very Good Service
Whirlpool Corporation...defective KitchenAid refrigerator
Piper - Garden Grove, CA
Victor-I am still waiting for digital invoiced on service call; polite individual Paradise-Janice in Miami=nice individual; Irwina in Cypress-nice individual, could not find the service call for 1/21and did not return call on new service time; Jazzmine in Cypress-NOT a nice individual concerning new service time...All phone communication was initiated by Piper over the MLK holiday weekend.
Mimi ( Not Milo Pleas
Mimi Tiu Tumang ( Please correct my name it’s not - Garden Grove, CA
It was good service and they fix whatever has to be taken care of. Again please correct my name it’s not Milo it’s Mimi. I hope for your kind attention. Thank you very much.
Aisaha - Garden Grove, CA
Rosemarie - Garden Grove, CA
Preston arrived on time as confirmed. He was professional and courteous. He finished the job in a fairly quick time frame . I have no complaints and will use Paradise appliance again if needed in the future.
Diane - Garden Grove, CA
The service technician was wonderful! He was very helpful and gave me valuable advice on caring for my washing machine! I would 100% recommend Paradise Appliance to my friends and family.
I am satisfied very with The Home Depot Protection Plan and Paradise appliance for their customer service.
Joseph - Garden Grove, CA
I am also very happy that the parts which had Mold, were replaced with new parts. I will continue to monitor the situation of MOLD.
Nat - Garden Grove, CA
Didn't know why our washer wouldn't stop draining. Dude came in, worked his magic, and now it's up and running again. Thank ya, kindly.
Kenneth - Garden Grove, CA
Victor did an outstanding job.
Chuck - Garden Grove, CA
Kenny - Garden Grove, CA
Great service provided
ciecie - Garden Grove, CA
Ramon was very nice and helped with our issue. It's unfortunate that Home Depot installers would deliver a washer and leave the shipping bolts on the machine.
Evelyn - Garden Grove, CA
Completed the work in excellent timing.
Complete satisfaction with service
Bill - Garden Grove, CA
Problem was solved and repaired. The Service Rep Preston was the best, explained everything and completed the repair on time.
OVEN KITCHENAID KGRS505XSS01 installed manifold ckd working ok KIYDD00DPL1
REFRIGERATOR KITCHENAID KSF26C4XYW03 ther was some ice build up between ice container and auger removed now delivery ice.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 drip pan has mold.-ordered needs helper.auth#wj1ztj1dl2; ordrng 1 W11225840 (evap.tray) and 1 helper (helper)
REFRIGERATOR WHIRLPOOL KSSS48QKB01 "not going into defrosted repalced main board and by-metl, defrosted evap. also."
DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced main cntrl board & dispenser, ran test working ok."
DRYER WHIRLPOOL WGD4815EW2 "replaced faulty drive motor with blower wheel & dryer kit, ran test working ok.; used 1 4392065 (dryer repair kit) from stock"
WASHER MAYTAG MVWB765FW1 "removed drill bit from drain pump causing noise issue in drain out, ran test working ok. auth# mixc1ixdpl1"
DISHWASHER KITCHENAID KDFE304DBL0 replaced rails that werent openening
WASHER WHIRLPOOL MVWX655DW1 "calibrated unit and tested, it passed with no error codes.. i leveled unit by raising the front of the unit by 1 1/2 inch so the drum doesnt bottom out"
WASHER MAYTAG MVWB835DW "found bad electrical power outlet, reversed hot & neutral causing issue of washer not powering on sometimes, advised cust need electrician to correct problem washer ok."
REFRIGERATOR KITCHENAID KSF26C4XYW03 "ice maker making ice, everything working normal."
DISHWASHER WHIRLPOOL GU2500XTPS7 "found unit non responsive to start or select cycle, only flashing lights, advised cust declined estimate."
DRYER WHIRLPOOL WGD92HEFC0 "found unit with eco boost on casuing long dry cycle, from electrical surge. advised cust ran test working ok."
WASHER MAYTAG MVWB765FW2 replaced parts and recalibrated. test lock and user interface for correct operation. started normal cycle and let ran. working ok
REFRIGERATOR WHIRLPOOL WRT519SZDW adj. gasket and showed to femlae about the setting.
REFRIGERATOR WHIRLPOOL GI5FSAXVY01 per test ff thermistor is 88 deg. display 40 it was 33 deg. inside.; ordrng 1 12002355 (thermistor kit) and 1 WPW10310240 (cntrl-elec)
WASHER MAYTAG MVWC565FW1 f8-e1....drain hose too far into standpipe causing siphon condition.adjust drain hose and recalibrated unit. verified correct operation.
WASHER MAYTAG MVWC565FW1 "replaced faulty main cntrl board, ran test working ok."
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 ice maker arm was off reconect ckd working ok
WASHER MAYTAG MVWC565FW1 "found f1 - e2 main cntrl board fault, cust says unit sometimes will not start .needs new main cntrl; ordrng 1 W11162438 (main cntrl)"
DISHWASHER WHIRLPOOL WDTA50SAHW0 "ran test unit working ok, advised cust how to start unit."
DISHWASHER KITCHENAID KDTM354DSS4 unit had a bad control panel replaced with a new one tested out the unit once done and worked porperly.
REFRIGERATOR KITCHENAID KRFC704FPS01 ice container stuck on shaft. removed container.ice maker arm sticking down hitting container when pulled out.; ordrng 1 W10793257 (plate) and 1 W10910401 (ice-contnr) and 1 W11115534 (ice maker) and 1 W11228132 (shaft)
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "lubrricated 1 door that squiks, explained about temp. controls and about the taste of the water."
DRYER MAYTAG MGDC215EW2 "found clooged air vent causing poor dry times & lint pushing back into dryer, advised cust need air duct cleared out."
WASHER AMANA WTW4816FW1 replaced shocks and recalibrated. tested for correct operation.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "unit had a blocked drain so i updated it with the PTRAP Special Project S38253For models identified in this Service Pointer, falling within the designated serial range, labor and/or parts may be charged in the following manner:Inside original Manufacturer Warranty periodParts and labor are covered by the Manufacturer Warranty.Do Not charge to the Special Project****Outside original Manufacturer Warranty period Charge parts only to Special Project S38253****; used 1 W10619951 (DRAIN TUBE) from stock"
REFRIGERATOR WHIRLPOOL KBFN506EBS01 unit idnt hooked up to water but the icemaker ws turned on so the noise cx was hearing was the watervalve opporation dry... i turned off the icemaker so it doesnt call for water unit he has a water hookup
DOUBLE OVEN KITCHENAID KOCE500EBS07 door hinges were pushed in so the door didnt have enough leverage to close proporly.. so i used two rags and put the ontop of the hinges and closed the door bending the hinges forward so now the door closes with much more force and momentum creating a better contact eith the switches
WASHER MAYTAG MVWC565FW0 "found loose run capacitor rubbing against pulley & belt, remounted capacitor, ran test working ok."
REFRIGERATOR WHIRLPOOL WRS325FDAM04 frezer light bulb burn out repalced now all are brite; used 1 WPW10515057 (LIGHT) from stock
DRYER MAYTAG MGDC215EW2 advised on kinked exhaust vent and clogged vent hood. customer will have repaired. dryer is heating correctly.
WASHER WHIRLPOOL WTW7500GW0 "replaced bad faulty fil valve, ran test working ok."
WASHER AMANA NTW4516FW1 shcking are bouncing when agitator is pushed down. shocks need replacement; ordrng 1 W10780045 (suspension)
REFRIGERATOR WHIRLPOOL WRS325FDAM04 return ice up -defrosted now ff gets cold air.
WASHER MAYTAG MVWX655DW1 f8-e1----no cold water... replaced valve housing assembly. recalibrated and tested for correct operation.
WASHER MAYTAG MVWB765FW1 "f5-e1,,,replaced main control. and recalibrated. tested for correct operation."
REFRIGERATOR WHIRLPOOL WRS325FDAM02 frezer led burn out repalced now all lites lite brite; used 1 WPW10515057 (LIGHT) from stock
WASHER WHIRLPOOL WFW87HEDW1 f3-e1....f6-e3....replaced pressure and tested through automatic test cycle.
WASHER MAYTAG MHW8200FW0 "installed main control electronic , now its working tested fine , still under factory warranty ."