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for Garden Grove, CA
Debra - Garden Grove, CA
Service technician was prompt, replaced freezer lite bulb, which had caused the ones in main frig to go dim.
Oscar - Garden Grove, CA
Russell - Garden Grove, CA
Not a review
Carolyn - Garden Grove, CA
The technicians, Ramon and Carlos, were fine. The problem is with the Whirlpool Range. It's a lemon.
Alan - Garden Grove, CA
Would not reccomend
Heather - Garden Grove, CA
technician arrived and did not even literally touch our refrigerator that was having frozen water pooling in the bottom. He stood back and folded his arms as he leaned against our counter and then we were told to unplug fridge for 24 hours. I had to call warranty again that same day for another repairman. They sent Whirlpool out and thankfully this tech unclogged our drain line and now fridge is working great. Do not call Paradise!
Tommy - Garden Grove, CA
Silvia - Garden Grove, CA
David - Garden Grove, CA
Our experience with Larry was first rate. However, it took much longer to acquire an appointment and the resulting repair than either my wife or I had hoped.
He is nice. Great Service
Tina - Garden Grove, CA
Susan - Garden Grove, CA
careful and quick
Alan - Garden Grove, CA
Oriale was careful and quick . Service was completed in a timely fashion as promised.
David - Garden Grove, CA
Clement - Garden Grove, CA
Clarice - Garden Grove, CA
Clarice - Garden Grove, CA
Walt - Garden Grove, CA
Service was great. Called to verify I was home, came within minutes of call. Thank you. I’m sure you can’t do anything about the product. This washing machine is bad, 2 service calls on a machine that’s practically new. Unsat for Maytag products!!! Poor poor quality in a name brand that I have had in my family for years!! I’ll think twice when I purchase a Maytag product again. Unsat!! Thank you for the prompt and friendly service!!
Great service! Price was higher a lot higher than I have been charged in past,
Linda - Garden Grove, CA
Walt Maytag washer
Walter - Garden Grove, CA
I was happy with the services once the repairman got to my house with the parts. No fault of the repairman but the repair was scheduled without me knowing. I just called on the status from Maytag and they informed me of the date. Luckily I was off. My wife and I are a little upset because we were unable to wash our cloths at home for almost 2 weeks. $600 dollar machine sitting there, unusable. Repairman was in and out without a hitch.. FYI my last Maytag dryer washer combo lasted 22 years without a repair.
It was great service
Suzanne - Garden Grove, CA
Ramon called before coming to our house, he arrived when he said he would. He was very professional he did his job. and explained the problem to us. We were very pleased with him. and his work.
Service with a smile!
Victoria - Garden Grove, CA
Very communication good
Peter - Garden Grove, CA
Bill - Garden Grove, CA
Ramon was great
Linda - Garden Grove, CA
Ramon was very professional and helpful with his input. He fixed the issues and we were back doing our laundry as soon as he left.
Fast service great job done
Sherri - Garden Grove, CA
Very professional and nice!
Faye - Garden Grove, CA
He did a great job of getting everything done.
Tuan - Garden Grove, CA
Stan - Garden Grove, CA
Very Knowledge and get the job done quickly
DISHWASHER KITCHENAID KDPM604KPS0 Q1q2 no no sign due to covid 19 cx had water valve error code recalibrated and tested on several cycles working good
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "there was a opening at f.f. door gasket and also freezer door was rubbing at closing put a washer to f.f. and raized freezer door now closes fine.q1 no q2 no, i didn't get signature cause covid-19"
DISHWASHER KITCHENAID KDTM404KPS0 Q1q2 no no sign due to covid 19 cx has no hot water to unit advised cx to get hot water and dishwasher will run correctly
DRYER WHIRLPOOL ZGD7009GW0 "unt not turning on, door switch connection failure not allowing motor to get 120 from the switch, tested switch its fine but no connecton all textedd ok after"
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "yoker stuck in disp. motor, and 1 f.f. switch broken ordered switch, housing, disp. motor yoker and washer.; ordrng 1 WPW10317991 (disp. motor) and 1 WPW10309864 (ice box) and 1 W11378860 (spacer) and 1 WP67006341 (gasket) and 1 WP63052-2 (impeller) and 1 W11396033 (f.f. switch)"
DRYER MAYTAG MGDB765FW0 Q1q2 no no sign due to covid 19 cx had oder coming from dryer cased by something crawling it vent cover ...no further issues
WASHER MAYTAG MVWB765FW3 Q1q2 no no sign due to covid 19 found screws on lid hinge loose causing lid to slightly pop up and not engage enough to lock every time ...tighten down and tested working good
OVEN WHIRLPOOL WEG745H0FS0 "replaced bad main cntl with burnt connection port causing fault error, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
WASHER WHIRLPOOL WFW5620HW2 Q1q2 no no sign due to covid 19 recalibrated and reset main control put on spin cycle and tested on several different cycles could not recreate problems
WASHER CROSLEY ZAW47115GW0 "long fill, unit needed new water valve assembly replaced and ran diag no furtehr issues all etsted ok q1q2 no; used 1 W11165546 (WATER VALVE) from stock"
WASHER WHIRLPOOL CAE2745FQ0 "REPLACED WIRE HARDNESS THAT WAS BROKEN BY ACTTOR, TEST GOOD. Q1 NO Q2 NO, I DIDN'T GET SIGNATURE CAUSE COVID-19"
WASHER MAYTAG MVWB725BW0 replaced sensor test good.
REFRIGERATOR MAYTAG MRT118FFFE01 auth#tpb96535l2.0 orderd compressor and evap q1q2 no no sing c19; ordrng 1 W11092625 (compressor) and 1 WPW10316428 (heater) and 1 W10836706 (evaporator) and 1 W11353815 (cont box) and 1 W10913906 (coupler)
REFRIGERATOR AMANA ARB2117BW q1q2 no no sig cvd19 protocol ordering gasket they prescreened only one ordering parts setting up asap appt; ordrng 1 WP12550116Q (gasket-fz)
WASHER WHIRLPOOL WTW4955HW1 "found water near tub ring, reinstalled tub ring ran cycle with clothes no leak found unable to verify cause of leak. advised cust on load sizes & correct cycles to use, unit working ok. this is a different issue from first visit, not signed due to COVID-19 protocol. Q1: No, Q2: No"
WASHER MAYTAG MVWB725BW0 "F51Fthen51flash es when the re is a mot or ro to r positi onsensor(RPS) fail ureor lower ha rn ess proble m., bad sensor ordered sensor, rotor and stator; ordrng 1 WPW10419333 (stator) and 1 280146 (rotor) and 1 WPW10178988 (sensor)"
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "looses the freon needs to repalce f.f. evap. and compressor, i add 4 oz. of freon in order for customer not to loose all the food.; ordrng 1 W11116006 (f.f. evap.) and 1 WPW10608485 (freezer evap.) and 1 W11094466 (3 way valve) and 1 W10832994 (compressor)"
OVEN WHIRLPOOL WEG745H0FS0 "found f-9 e-0 mis wire error, checked all connection to main cntl, looks ok, power supply to unit is ok, needs main cntrl replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10885069 (cntrl-elec) and 1 WPW10181986 (sensor)"
DRYER WHIRLPOOL CGM2745FQ0 "unit heats the customer upset that the their bill is higher tahjn it use to be i explaiend commercial unist run a little more than the residential units, these are based on time dry theers no sensor for moisture sensor so it may run longer than their old unit. everything is running liek normal no furtehr issues we cant replace anyparts i adjusted teh flame on the gas valve but everrything else working fine. i put card at the vent its double vented meaning they have 2 dryers on teh same exhoasut they cant have that its interfeasring with the heat. fix that"
WASHER WHIRLPOOL WFW560CHW1 "removed pices of rug debris from tub to pump hose causing no drain or pump out of water, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
RANGE WHIRLPOOL WFG320M0BS3 WT4XI00APL1 q1q2 no unit needs board and ignitor defective ordering parst; ordrng 1 W11126814 (cntrl-elec) and 1 W11176454
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Q1q2 no no sign due to covid 19 cx had loose wire on maim control reconnect and tested working
WASHER WHIRLPOOL CAE2745FQ0 F7E5 SHIFTER FAULT-ordered; ordrng 1 W11212745 (actuator) and 1 W10721967 (cam)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 q1q2 no no sing c19 water leaking rrom quarter inch copper indt customer to call plumbing floor dameg from prv leak
REFRIGERATOR KITCHENAID KRFF507EWH01 q1q2 no no sing c19 orderd i.m and board; ordrng 1 W11294907 (icemaker) and 1 W10843055 (board)
RANGE WHIRLPOOL WFG525S0JZ0 Q1q2 no no sign due to covid 19 cx needs display; ordrng 1 W11317846 (Display)
WASHER MAYTAG MVWB835DW0 "lid breaking by hinge, paint at top of washer is lifting,, i need to check on spin if it wable., customer agree to pay for the top; ordrng 1 W11259006 (lid) and 1 W11097645 (top of washer) and 1 WP8563965 (L.hinge) and 1 WP8572974 (r. hinge) and 2 W11404293 (screws)s and 1 W10902814 (wash plate) and 1 W11455453 (gearcase)"
WASHER MAYTAG MHW6630HC2 "bellow damage and leaking to front replaced no more leaks, q1 no q2 no, i didn't get signature cause covid-19"
DISHWASHER KITCHENAID KDTE234GBL0 Q1q2 no no sign due to covid 19 cx had stuck sump motor unplugged motor and recalibrated tested working good......THIS IS NOT THE SAME ISSUE .
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Q1q2 no no sign due to covid 19 cx need compressor cx refuse service just bought 2 weeks ago wants to return to store
REFRIGERATOR WHIRLPOOL WRX735SDHW01 Q1q2 no no sign due to covid 19 cx had gap in right-side of freezer formed gap and applied silicone to rails tested working good
WASHER WHIRLPOOL MVWX655DW2 Q1q2 no no sign due to covid 19 could not recreate water leak tried several time and looked under washer no signs of leak
DRYER MAYTAG MGD7230HW0 "r. side was bent and rubbing the drum when on unbend now turns and sound normal, q1 no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Q1q2 no no sign due to covid 19 cx has reverse osmosis advised cx to get rid of system and will produce more ice
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 q1 q2 no no sign due to covid 19 cx damper was stuck reset refer and advised cx that anything in direct path of air flow espescially liquids could freeze
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "cooling fine no leaks found, q1 no q2 no, i didn't get signature cause covid-19"
RANGE WHIRLPOOL WEG750H0HZ0 q1 no q2 no no sign due to covid 19 replaced panel control tested working good
REFRIGERATOR KITCHENAID KRFF507HPS01 called tech line and tested and activated ice maker q1 no 2 no no sign due to covid 19
DISHWASHER KITCHENAID KDTE234GBL0 replaced latch tested working good
DRYER WHIRLPOOL NGD4655EW2 "replaced faulty gas coils for intermitten no heat issue, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 WPW10328463 (COIL-VALVE) from stock"