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for Garden Grove, CA
Gilberto - Garden Grove, CA
This technician knew what he was doing. Fixed my washer.
Carol - Garden Grove, CA
A very good worker and very knowledgeable.
I’ve maker replaced parts
Linda - Garden Grove, CA
Good service and replacement was quick.
Marlem - Garden Grove, CA
Cheery and good service.
Teresa - Garden Grove, CA
Victor made me confident in serving my refrigerator
Whirlpool Corporation...defective KitchenAid refrigerator, Service Visit #2
Piper - Garden Grove, CA
Victor called in the early morning 2/25, on the CORRECT telephone number, to confirm the time of service visit #2; Victor arrived promptly at 3:30; Victor affirmed the three new sounds made by the malfunctioning refrigerator. Victor did not send me a copy of the service visit, nor did the Paradise Service Company report the service visit #2 to Pacific Sales and the Whirlpool Corporation
Debbie - Garden Grove, CA
Gilberto - Garden Grove, CA
It took more than a month to get my washer repaired. Finally after waiting for approvals and parts, the washer got “repaired” but found out the washer worked sometimes only on Normal cycle. There is a noise on the motor, delivers and dumps lots of water without washing, and the top control panel plate is loose. Did not expect that from professionals.
Lourdes - Garden Grove, CA
Excellent repair experience.reliable and punctual.
Kristen - Garden Grove, CA
My repair took two trips. The washer was fixed and Mr. Preston even swept la huge pile of leaves out from under my outdoor washing machine.
Kathleen - Garden Grove, CA
Chris did an amazing job with the utmost professionalism!
Lawrell - Garden Grove, CA
really good service clean no mess i rate him a A+
Very nice and professional.
Sara - Garden Grove, CA
The repair man was clean, professional and personable. He explained to me what he was doing and when he had a problem he was honest and let me know what he was going to do. In the end it was fixed.
Great service ,
John - Garden Grove, CA
Very knowledgeable, professional, knows his business, heard the noise knew exactly where to go. Could not have had a better experience!
Not satisfied, I requested a copy of the report from the technical service
Joseph - Garden Grove, CA
Again I requested a copy of the work report from the technical service person and I have not received any response regarding the paperwork..
Great Customer Service
Julie - Garden Grove, CA
The service tech called prior to arrival, showed up on time, was polite, and quickly found and resolved the issue.
Nancy - Garden Grove, CA
The service technician was prompt and explained about the services that were needed.
Mari - Garden Grove, CA
Robert - Garden Grove, CA
Repairman was pleasant, efficient, and quickly diagnosed the problem. Fixed with a minimum of fuss. Thanks!
Quick fix system error code
Au - Garden Grove, CA
Thank for prompt service
Mimi - Garden Grove, CA
Very Good Service
Whirlpool Corporation...defective KitchenAid refrigerator
Piper - Garden Grove, CA
Victor-I am still waiting for digital invoiced on service call; polite individual Paradise-Janice in Miami=nice individual; Irwina in Cypress-nice individual, could not find the service call for 1/21and did not return call on new service time; Jazzmine in Cypress-NOT a nice individual concerning new service time...All phone communication was initiated by Piper over the MLK holiday weekend.
Mimi ( Not Milo Pleas
Mimi Tiu Tumang ( Please correct my name it’s not - Garden Grove, CA
It was good service and they fix whatever has to be taken care of. Again please correct my name it’s not Milo it’s Mimi. I hope for your kind attention. Thank you very much.
Aisaha - Garden Grove, CA
Rosemarie - Garden Grove, CA
Preston arrived on time as confirmed. He was professional and courteous. He finished the job in a fairly quick time frame . I have no complaints and will use Paradise appliance again if needed in the future.
Diane - Garden Grove, CA
The service technician was wonderful! He was very helpful and gave me valuable advice on caring for my washing machine! I would 100% recommend Paradise Appliance to my friends and family.
I am satisfied very with The Home Depot Protection Plan and Paradise appliance for their customer service.
Joseph - Garden Grove, CA
I am also very happy that the parts which had Mold, were replaced with new parts. I will continue to monitor the situation of MOLD.
Nat - Garden Grove, CA
Didn't know why our washer wouldn't stop draining. Dude came in, worked his magic, and now it's up and running again. Thank ya, kindly.
OVEN WHIRLPOOL n/a replaced ignitor tested working good
REFRIGERATOR KITCHENAID KRFC704FPS01 ice container stuck on shaft. removed container.ice maker arm sticking down hitting container when pulled out repalced all parts that tech LG ordered
WASHER MAYTAG MVWB835DW0 replaced control board tested working good s code part per jermey
WASHER WHIRLPOOL WTW5000DW2 "replaced broken door switch, recalibrated ran test working ok."
REFRIGERATOR KITCHENAID KBFS25EVMS ran diagnoissis and tested refer no problems found at this time
COOKTOP WHIRLPOOL KDPM354GPS0 replaced sump and motor tested working good
WASHER AMANA NTW4516FW3 needs basket rusting; ordrng 1 W10554251 (spin basket)
WASHER MAYTAG MVWB835DW0 "replaced bad noisey gearcase, leaking oil & faulty door switch, ran test working ok. auth#mjd2ojcdpl2"
WASHER MAYTAG MVWB835DW1 getting f9 e2 error code ran dianoisiss tested and working good
WASHER MAYTAG MVWC416FW0 called back for noise but i couldnt replicate it and so i advised cx to call back if it comes up again
REFRIGERATOR WHIRLPOOL WRB322DMBM00 cx posibbly leaving door open adjusted gasket and tested workingn good
DISHWASHER WHIRLPOOL WDF560SAFM2 ran diagnoisiss rinse aid working normally explained to cx how to use rinse aid
REFRIGERATOR KITCHENAID KRFC302EPA00 both gaskets tearing.-replaced
REFRIGERATOR KITCHENAID KSF26C4XYW03 dispencer working propertly.
RANGE WHIRLPOOL KGSC308LSS0 cleaned orfices ran diagnosiss tested good burners working better
WASHER WHIRLPOOL MVWX655DW1 "explained to cust unit is water saving washer does not use alot of water in wash cycle & detergent use, ran test with load working ok."
WASHER MAYTAG MVWC400XW0 "called aig service provider, claim for repairs were denied, informed that they will contact customer for futher process."
WASHER WHIRLPOOL WFW6620HW0 "found hot & cold water lines crossed causing unit to stop, advised cust unit working ok."
REFRIGERATOR KITCHENAID KRMF706ESS01 cx has frost built up on inside back of freezer...advised cx to defrost like;y from leaving door open
WASHER MAYTAG MVWB835DW0 "found noisey gearcase in wash cycle causing issues with proper load sensing, needs parts replaced added auth#mjd2ojcdpl2; ordrng 1 W10811956 (gearcase) and 1 W10810403 (lid lock assy)"
WASHER MAYTAG MVWC565FW1 advised on cycle selections and water levels. recalibrated and ran manual test for normal operation.
DRYER MAYTAG MGDC465HW0 checked air flow to outside and verified correct cycling temperatures. checked lint screen and outlet duct for obstructions.advised on timed dry and automatic cycle settings. dryer working ok.
MICROWAVE AMANA AMV2307PFW2 advised on air dampner opening and closing when exhaust fan turns on.
WASHER MAYTAG MVWC416FW0 "the only thing was a loose screw,, i tightend the bolt and now unit is complete"
DRYER MAYTAG MGDB765FW0 "was unable to verify unit not starting, cust not aware of how to start need to hold finger over start button to start unit, without pushing button. test dryer working ok."
WASHER MAYTAG MVWB765FW3 "ran washer thru diagnostics, cleared f1 e2 sticky key error, recalibrated unit explaned cycles & operations to cust, washer working ok."
REFRIGERATOR WHIRLPOOL WRX986SIHV freezer led burn out -replaced now lits freezer and top of f.f.
REFRIGERATOR WHIRLPOOL WRS315SNHM00 SR#7724348077 evap. ice up again per tech support to replace the temp. control and gave me a SR; schdld next appmnt for 3/15 FRI !
WASHER WHIRLPOOL WFW6620HW0 "cust had to many clothes inside washer causing off balance & no high speed spin, advised cust unit working ok."
WASHER MAYTAG MVWC400XW0 "found broken agitator & gearcase shaft with weak capcaitor, needs parts replaced .; ordrng 1 W10324651 (hub) and 1 WPW10553968 (washplate) and 1 W11132267 (gearcase) and 1 W10804664 (capacitor)"
DRYER WHIRLPOOL WGD6620HW0 "explained features & use to cust, ran diagnostics test all working ok."
OVEN WHIRLPOOL WFG550S0HZ0 found pan hitting the connector to the ignightor so it couldnt ignight... i removed the pan and now the unitr works.
WASHER WHIRLPOOL WTW5840BW0 "replaced broken actuator shifter, ran test working ok."
WASHER MAYTAG MVWB835DW0 "put into test mode, washer not draining, cleaned debris out of drain pump, recalibrated unit, tested spin cycle, water valves and draining"
REFRIGERATOR WHIRLPOOL GI5FSAXVY01 per test ff thermistor is 88 deg. display 40 it was 33 deg. insidereplaced thermistor
MICROWAVE KITCHENAID KMBS104ESS02 not heating found bad magnetron.; ordrng 1 W10850446 (capactr-mg) and 1 WPW10492276 (diode) and 1 W10776925 (magnetron) and 1 WP4375079 (thrmst-fix)
FREEZER WHIRLPOOL WRF535SWHZ01 mullium swething showed to both customer how to turn on the mullium heater.
WASHER WHIRLPOOL WTW5840BW0 "found bad actuato shifter , not moving from wash to to spin, needs part replaced; ordrng 1 W10006355 (actuator)"
REFRIGERATOR WHIRLPOOL WRX986SIHV freezer led burn out i took it out of it.; ordrng 2 W11205083 (freezer led.)s and 1 W10830288 (cntrl-elec)
COOKTOP MAYTAG MGC7536DS00 "unit is leaking gas. used leak detector to find source of leak, leak coming from one of the valves which wasnt properly sealed and tightened. made sure valve was properly sealed and tightened and verified unit is no longer leaking gas and burners work. two knobs melted, order new knobs and direct ship; ordrng 5 W10853672ds (knob)s"