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for Fountain Valley, CA
Great Service from a qualified technician
Lanny - Fountain Valley, CA
Kathleen - Fountain Valley, CA
Joseph - Fountain Valley, CA
My wife was home and said technician did great. I found the cap to the rinsing agent near the heating element of the dishwasher but everything else looks like it was installed well. It looks like it just was not secure or came looses but it works fine. They came back a week later due to parts but the technicians have always been great.
Bonnie - Fountain Valley, CA
Very nice and helpful
Great service, knowledgeable
Sherrie - Fountain Valley, CA
My appliance is under warranty so there was no cost involved, therefore, not rating for that. Ramon was very knowledgeable and respectful. Also, the company kept us informed as to when the part would be in and when it would be installed.
Julie - Fountain Valley, CA
Jonathan was careful when working on the fridge. I think he’s doing the best he can on an appliance that has been a lemon since I bought it. I hope this fix will lasts for a while. The following comments are influenced by the runaround I got from my insurance company, but once Paradise was advised of the issue, they jumped right on it. Thank you.
Dang - Fountain Valley, CA
Tina - Fountain Valley, CA
BEST SERVICE EVER!!!!
Mark - Fountain Valley, CA
Chris was the best service repair person I've ever had the pleasure to deal with.
Doug - Fountain Valley, CA
Very professionally and courteous technician
Joan - Fountain Valley, CA
Moreno - Fountain Valley, CA
Ramon was very helpful in both service and in explaining things to me! I really appreciated how knowledgeable and respectful he was! I would definitely use Paradise again.
Marie - Fountain Valley, CA
Ramon was helpful and fixed the problem on our range. However he told me he would just check some things on my fridge and dishwasher and told me he tightened a seal on the fridge and just to use the jet dry in the dishwasher... Then when I received the emailed receipts, more work was detailed and billed than actually was done. Since it’s under warranty, I didn’t have to pay for it, I just felt it was morally wrong. But regarding the purpose of his visit, his work on the range was thorough and good.
Kim - Fountain Valley, CA
Victor was on time. Very friendly and professional. He fixed the problem.
Joe - Fountain Valley, CA
I was trying to ask him questions and out of the blue he started saying I was being too aggressive, I was alone in the house so I walked out back to bring in the dogs and when I went back out to the laundry room he was gone. I walked over to his truck to ask him if he fixed my washing machine and he said it was fine. He was bitterly in my laundry room 3-4 minutes. Is it possible to fix a washing machine in 3 minutes the time it took me to walk out back to get the dogs....very scary man.
Did not fix problem
Heidi - Fountain Valley, CA
Did not fix the problem.
Nancy - Fountain Valley, CA
Gerry Georgetti - Fountain Valley, CA
Todd - Fountain Valley, CA
Geoffrey - Fountain Valley, CA
Came out to replace my right side Whirlpool refrigerator! Was very professional and took care of issue quickly!
Alba - Fountain Valley, CA
Anna - Fountain Valley, CA
Ramon was very professional and fixed problem
Tim - Fountain Valley, CA
Very helpful and very knowledgeable
John - Fountain Valley, CA
very good service
Mary - Fountain Valley, CA
Ramon was very professional and informative
Sherrie - Fountain Valley, CA
Cheryl - Fountain Valley, CA
Good service. Fast. On time. Courteous.
The service was excellent.
Edward - Fountain Valley, CA
Chris was prompt, knowledgeable and answered all our questions. He reviewed some of features of the appliance and preventive maintenance. He is a credit your company.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 q1 no 2 no no sign due to covid 19 cx had a stuck damper reset and tested several times lowerd temp advised cx that anything left near damper will possibly freeze
COOKTOP WHIRLPOOL n/a cx needs spark module and ignitor cx refuse repair and wants to return to store q1 q2 no no sign due to covid 19
LAUNDRY CENTER WHIRLPOOL MVWC565FW cx needs gearcase does not wish to proceede q1 no q2 no no sign due to covid 19
REFRIGERATOR WHIRLPOOL WRT518SZFW replaced parst etzsted unit no furtehr leaks no issues all tested ok allow 24 hours for proper cooling q1q2 no no sig cvd19 protocol
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced pad and door opens and closes like normal now all etsted ok no furtehr issues
REFRIGERATOR KITCHENAID KSSC48QMS00 q1 q2 no no sing c19 i.m connection was disconnected reconcect ckd working ok
REFRIGERATOR WHIRLPOOL WRS325FDAM04 jump started ice maker tested working good
RANGE WHIRLPOOL WFE505W0JS0 re calibrated oven and tested several times reaching temp no further issues
REFRIGERATOR WHIRLPOOL n/a cx damper was getting stuck removed and loosend spring tested working good no further vissues
WASHER WHIRLPOOL WET4124HW0 cx had loose water valve connection connected valve correctly and tested working good CALLED TP FOR AUTHO # IS WS6ZN00NL2
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 thermistor shorted on icemaker needs to be replaced; ordrng 1 W11294907 (icemaker)
DISHWASHER WHIRLPOOL WDT710PAYH6 "unit was not powering on, unpluged, reset and calibrated control. tested unit, working good"
REFRIGERATOR KITCHENAID KRSC703HPS00 cx stating they had no power/ no cooling. upon arrival unit was cooling and had power. no error codes. unit is in specs. tetsed and reset.
REFRIGERATOR WHIRLPOOL WRT518SZFW cx needs compressor and evap; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
REFRIGERATOR KITCHENAID KRFF507HPS00 "KRX0900APL1, freezer led burn out repalced now all led lits, q1 no q2 no, i didn't get signature cause covid-19"
LAUNDRY CENTER WHIRLPOOL WTW7500GC0 cx had overload error code recalibrated and tested working good
REFRIGERATOR KITCHENAID KRSC703HPS00 cx had possible power outage causin refer to go down on freezer side reset and checked temp advised cx to get surge protector no further issues at this time
DISHWASHER KITCHENAID KDTM404KPS0 cx soap dispensor was loose removed cap and placed spring on correctlt tested working good
FREEZER WHIRLPOOL WRV986FDEM01 i added the adapter to the system so now unit is able to circulate air much better and stay consistant with the icemaker
RANGE WHIRLPOOL WEG750H0HW0 CX NEEDS gas valve; ordrng 1 W10861656 (regulator)
REFRIGERATOR WHIRLPOOL WRS588FIHW00 replaced doorn tested ice maker working good CALLED TP FOR AUTHO NUMBER IS WRZ9B00XL2
COOKTOP WHIRLPOOL KECC667BBL02 Q1: noQ2: no no signature due to covid-19ireplaced the bubbled cooktop with a new one
OVEN WHIRLPOOL WOD51ES4EW01 "found unit set on celcius instead farenheit causing over heat, cust was not aware of setting, changed unit back to farenheit, tested heating & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRX735SDHV01 i found the switch in fz was frozen over again so i unfroze it and lubricated it and now unit shouldnt freez again
REFRIGERATOR WHIRLPOOL WRF757SDEH01 "f.f not going into defrost, defrosted, replaced main board, UI, and f.f. fan assembly test good"
REFRIGERATOR KITCHENAID KRFF305ESS cx had normal noise coming from refer no further issues
RANGE WHIRLPOOL WEG750H0HW0 cx needs spark module; ordrng 1 W10860916 (module-spk) and 1 WPW10475149 (module-spk)
REFRIGERATOR KITCHENAID KBFO42FTX08 unit ice maker was leaking adjusted ice maker tested no leaks no issues all etsted ok no furtehr issues with unit q1q2 no no sig cvd19 protocol
REFRIGERATOR WHIRLPOOL WRF736SDAM14 cx needed temp adjusted and tested working good
REFRIGERATOR WHIRLPOOL WRT108FZDW02 "q1q2 no no sig cd19 protol replaced drier no leaks all tested ok put 5.0 oz freon; used 1 WPW10143759 (DRIER), and 1 W10913906 (COUPLER) from stock"
REFRIGERATOR WHIRLPOOL WRT518SZFW use autho - wruaxrunl2unit needed new selaed system i replaced both parst tested unit no furtehr issues all tested ok charegd no leaks q1q2 no no sig cvd19 protol
REFRIGERATOR WHIRLPOOL WRB119WFBM01 "use autho - wruayrunl2replaced parts, no opower in area so couldnt check frost but freon went in no leaks at joints also needed new board replaced from t/s q1q2 no but it was empty unit so no one here. no sig cvd19 protol; used 1 W10503278 ("
DRYER AMANA NGD4655EW replaced dryer kit tested working good; used 1 4392067 (REPAI KIT) from stock
DISHWASHER JENN-AIR JDTSS246GS0 cx left side hadle was loos from bolt on door tighten bolt not loose any more
RANGE WHIRLPOOL WEG750H0HW0 cx needs ignitor; schdld next appmnt for 8/18 TUE !
LAUNDRY CENTER WHIRLPOOL WET4124HW0 q1 no q2 no no sign due to covid 19 found loose wire in thermistor also found small leak on drain pump not tighten down properly CALLED TP FOR AUTHO # IS WRQ1C00NL2
WASHER WHIRLPOOL MVWX655DW2 q1 no q2 no no sign due to covid 19 cx had a stuck drain pump unplugged and reset working good
REFRIGERATOR WHIRLPOOL WRB119WFBM01 cx needs compressor; ordrng 1 W10507884 (compressor) and 1 W10920993 (evap)
DISHWASHER KITCHENAID KDTM604KPS0 "it wasn;t draining well, air gap was clogg, i cleared now drain fine, also info. about the noise when washing is normal. q1 no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR WHIRLPOOL WRF757SDEH01 compressor wasn't coming on afterrr i disconnected and connected start working- ordered board. and ice fan for in case.; ordrng 1 W10843055 (board) and 1 W10846539 (ice fan) and 1 W11033168 (f.f. fan)