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for Fountain Valley, CA
Sherri - Fountain Valley, CA
On time and fixed the problem
Sherri - Fountain Valley, CA
On time and fixed the problem.
Tim - Fountain Valley, CA
excellent Service, very professional, quick and extremely knowledgeable.
Gary - Fountain Valley, CA
Great service. Excellent
Lois - Fountain Valley, CA
Tara - Fountain Valley, CA
Jonathan went out of his way to help us resolve the problem
Kim - Fountain Valley, CA
Great customer service
Guy - Fountain Valley, CA
Reporting that from the appointment process to the service call this company performed everything they promised.
excellent service (John)
Margie - Fountain Valley, CA
Service representative was on time,called prior to arrival,polite, and extremely helpful. While he was unable to fix our microwave oven (due to part being discontinued by manufacturer) he gave us very helpful advise on how to replace our unit by contacting the manufacturer.
Eugene - Fountain Valley, CA
Confirmed what I suspected and took the appropriate action for a replacement.
Caroline - Fountain Valley, CA
Ramon and Jeremy were punctual, courteous, and quick to replace broken parts on my dishwasher. High recommend their services
James - Fountain Valley, CA
johnny was great
Pete - Fountain Valley, CA
Jonathon was very personable and well mannered. Very professional . Did an awesome job
Elvin - Fountain Valley, CA
Got here on time. Efficient. Did his job and left.
Great tech very knowledgeable n very thorough
Virginia - Fountain Valley, CA
Glad to meet John (tech) very nice n pleasant to talk to. Very professional
MICROWAVE WHIRLPOOL n/a door handle loose adjusted and tested workin good cx happy
REFRIGERATOR KITCHENAID KRFC300ESS01 adjusted damper tested working good
DISHWASHER WHIRLPOOL WRS588FIHZ00 drain pump not plugged in plugged in tested working goop
REFRIGERATOR WHIRLPOOL WRF757SDEH01 cx needs adapter and ice maker; ordrng 1 W10864518 (adapter) and 1 W11087201 (heater) and 1 W11294907 (ice maker)
COOKTOP MAYTAG MEC9530BB02 cx needs electrician cx has 120 going to cooktop cx 240
MICROWAVE OTR KITCHENAID KHHC2090SSS2 Unit needs new door new screw and magnetron and inverter for heat. W10217711 inverter8206079 magnetron W10283390 door W10565483 screw x 22mc Called whirlpool for autho. Kjbigjbmpl2; ordrng 1 2MC and 1 8206079 (MAG) and 1 W10217711 (INVERTER) and 1 W10283390 (DOOR) and 2 W10565483 (SCREW)s
DOUBLE OVEN KITCHENAID KODE500ESS02 Communication error between appliance manager and ui. I checked harness for ui white wire o. Harness pulled off pin causing the error code. Reset and tested. All checked out fine.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced pump tested unit no further issues the drain line was not installed properly it also dosnt have an air gap assembly so I reinstalled with it positioned upward to allow the drain to siphone out properly.
MICROWAVE KITCHENAID KOCE500ESS06 Customers says that the microwave door was fogging up. found that the seal/gasket inside inner door is defective. ordered door assy.; ordrng 1 W10687342 (door/mw)
RANGE KITCHENAID KGRS303BSS0 "Found bad oven bake burner , i just replaced the all kit burner , now its ok tested fine , I S-code the part and not charge to the custumer by warranty satisfaction ."
REFRIGERATOR WHIRLPOOL WRT311FZDW01 door were squiking raized front wheels now is better. customer is happy.
WASHER WHIRLPOOL WTW4800XQ2 Replaced suspension no fuher issues when I reinstalled unit I noticed there was a slight leak from the drain pipe. I applied duct tape on to it and no more leaks told customer if any issues with leakage in the next few weeks contact us. Looks like it's just the plastic on standpipe nothing major but it was fine when I left.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Separate issue not related to seal system at all its cooling fine. His time issue was door not shutting properly and motor harness had a break in it not allowing ice to dispense from dispenser. Removed it and fixed broken wire traced it back to th board. Fixed wifi and unit dispenses ice. Fixed door hinge. Bill separately to manufacture. Not a seal system issue this time.
MICROWAVE WHIRLPOOL AMV2307PFS2 Unit needed fuse. Replaced all tested fine. ; used 1 W10138793 (FUSE) from stock
WASHER WHIRLPOOL WTW4800XQ2 Needs new suspension orde g oarts collected 109.95 ; ordrng 1 W10780048 (suspension)
REFRIGERATOR KITCHENAID KRMF706ESS00 installed cntrl-elec ckd working ok
RANGE KITCHENAID KGRS303BSS0 replaced dsi board and ignitor..verified serveral times for correct ignition.tested ok
DRYER WHIRLPOOL WGD7300DW1 Replaced gas valve no further issues all tested ok.
REFRIGERATOR KITCHENAID KRMF706ESS00 need despl & main board; ordrng 1 W10894103 (cntrl-elec desp) and 1 WPW10675033 (board) and 1 WPW10764668 (ice maker)
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Defective ice maker and blocked tubing for water line to the ice maker. Removed blocked ice tested unit no further issues. Allow 24 hours to fill bucket. ; used 1 4317943 (ICEMAKER) from stock
DRYER WHIRLPOOL WGD7300DW1 U it needs gas valve. Ordering parts. ; ordrng 1 W10823508 (burner-gas)
RANGE KITCHENAID KGRS303BSS1 120.77..83.27... not igniting for bake. broil was working ok; ordrng 1 WPW10511278 (module-spk) and 1 W10700720 (burnr-oven)
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found leak soldered leak at the condenser now that I had uv to spot it. Fixed it all tested fine allow time to cool and make ice.
RANGE WHIRLPOOL WEE750H0HZ1 They had plastic inside the unit and it burned. Removed the plastic and ran if or 30 mins all tested fine nothintoxic.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Duplicated call.
REFRIGERATOR KITCHENAID KRMF706ESS00 Replaced parts Contrils were updated charging balance from card that was used last visit. Will have claims rep charge balance on same card all else tested fine. Unit cooling and making ice when I arrived so controls looks like only explanation for previous issues.
REFRIGERATOR WHIRLPOOL KBFS20ETSS01 freezer handel was loose ok by jeremy
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 ice maker fall apart repalced-ice maker got water.
REFRIGERATOR WHIRLPOOL n/a "fill tube frozen-defrosted, ice maker got water"
RANGE WHIRLPOOL n/a Unit has issu with firmware connection between one board to the other. Reset it and touchpad started parking like normal. Ran bake and broil all tested fine.
REFRIGERATOR WHIRLPOOL n/a Freon lack at the dryer. Replace uv drier from truck stock and filled th freon. Charg for seal system rate. All tested fine allow 24 hours.
DISHWASHER WHIRLPOOL n/a Defective float switch. It was jammed up not allowing water to enter. Fixed float swim no fuher issues.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 adj refg door ckd working ok was making nois
REFRIGERATOR KITCHENAID KRMF706ESS00 Gate- star 0927 Ran thru diag. Noticed thermistors fresh food and freezer checked out fine. Defrost thermistor checked out fine. Checked Evap fresh food and freezer test 4 checked fine. Compressor pumping. Arrived and noticed freezer freeze food properly. According to complaint from what I'm hearing points to control board failure. When testing heard valve clicking diverted valve stuck possibly from defective board assembly. Ordered parts psp. ordrng 1 W10804160 (cntrl-elec) and 1 W11126056 (adapter) and 1 WPW10341329 (water valve assy) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced all parts and unit cycled properly for ice no issues. Unit tested fine.
OVEN WHIRLPOOL WFE540H0ES1 Defective cooktop thermal crack. Replaced and all tested fine no issues.
COOKTOP WHIRLPOOL AKT3630E Unit needed element. They gave us wrong tech sheet for it. Took forever to rewrite. All tested fine.
OVEN WHIRLPOOL WFE540H0ES1 Unit needs new cooktop assembly defective glass thermal crack. Ordering new part setting up next week appt. ; ordrng 1 W10472035 (cooktop)
WASHER MAYTAG MVWX655DW1 Issue with low water checked hoses no kinks the water valve was not letting in water due to the hot water valve connection no making contacting so on warm water no water was comming in from hot. Cleared error codes hot and cold are workin use bulky and deep water wash from now on. All tested fine.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Unit needs new valve. Replaced from tS. But it was defective. Ordering new valve. Will return nxt week. ; ordrng 1 WPW10289497 (bin-cntlvr) and 1 WPW10289497 (bin-cntlvr) and 1 WPW10420083 (valve), used 1 WPW10420083 (VALVE) from stock"