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for Fountain Valley, CA
Cyrus - Fountain Valley, CA
Joe - Fountain Valley, CA
Robert - Fountain Valley, CA
Thomas - Fountain Valley, CA
Burton - Fountain Valley, CA
although Ramon was out here three times and replaced parts each time, the ice maker never worked, and the last time today Francis the master tech solved the problem with a couple more parts. Ramon was a super nice man and very concerned he couldn't solve the problem
service not good
not a happy customer - Fountain Valley, CA
Had to call to get updates on order/repair. Told I would be called back. Then once that happened the tech advised that my issue was not an issue and would not replace what they originally said was wrong? The first Tech that came out did not know what was correct per the 2nd Tech.
Great service and even better explanations
Evelyn - Fountain Valley, CA
Obviously, I had many questions and Oriale provided answers to my questions in easy layman terms. He also provided tips such as letting the dispenser tray air out so that powder or liquid would not solidified and preventing molds.
Dan - Fountain Valley, CA
Arrived within schedule window. Identified problem quickly and fixed it.
Great service by Ramon! He even made the time to come back to fit me in his busy schedule. Thank you Ramon for your great service!
Rumelia - Fountain Valley, CA
Sherri - Fountain Valley, CA
On time and fixed the problem
Sherri - Fountain Valley, CA
On time and fixed the problem.
Tim - Fountain Valley, CA
excellent Service, very professional, quick and extremely knowledgeable.
Gary - Fountain Valley, CA
Great service. Excellent
Lois - Fountain Valley, CA
Tara - Fountain Valley, CA
Jonathan went out of his way to help us resolve the problem
Kim - Fountain Valley, CA
Great customer service
Guy - Fountain Valley, CA
Reporting that from the appointment process to the service call this company performed everything they promised.
excellent service (John)
Margie - Fountain Valley, CA
Service representative was on time,called prior to arrival,polite, and extremely helpful. While he was unable to fix our microwave oven (due to part being discontinued by manufacturer) he gave us very helpful advise on how to replace our unit by contacting the manufacturer.
Eugene - Fountain Valley, CA
Confirmed what I suspected and took the appropriate action for a replacement.
Caroline - Fountain Valley, CA
Ramon and Jeremy were punctual, courteous, and quick to replace broken parts on my dishwasher. High recommend their services
James - Fountain Valley, CA
johnny was great
Pete - Fountain Valley, CA
Jonathon was very personable and well mannered. Very professional . Did an awesome job
Elvin - Fountain Valley, CA
Got here on time. Efficient. Did his job and left.
Great tech very knowledgeable n very thorough
Virginia - Fountain Valley, CA
Glad to meet John (tech) very nice n pleasant to talk to. Very professional
WASHER MAYTAG MVWB880BW0 cx needs bearing anf wash plate
REFRIGERATOR WHIRLPOOL WRT311FZDW00 evap. motor not running-replaced and defrosted drain that was clogg.; used 1 WP2315539 (EVAP FAN) from stock
RANGE WHIRLPOOL WFG320M0BS3 replaced broken glass on the door aand now unit is complete
REFRIGERATOR JENN-AIR JS48PPDUDB15 Unit has issue with the ice auger motor opened it up it women. Removed ice shaft and fixed ice shaft assembly and ran again unit started making ice and dispensing normal. All tested ok.
DISHWASHER JENN-AIR JDB8700AWP1 5 year manufacturing parts replaced all parts tested unit no further issues all tested ok no leaks
DISHWASHER KITCHENAID KDTE104ESS1 Parts covered under psp all else tested fine no issues no leaks all checked out fine.
DRYER WHIRLPOOL WGD7300DW0 found loose connection to moisture sensor advised cust about venting air duct ran test working.
WASHER MAYTAG MVWB950YG0 helper added labor auth#MK0GNKOXPL2
WASHER WHIRLPOOL WTW8500DC0 cx needs console and main control s code parts per jermey; ordrng 1 W10838672 (console) and 1 W10812418 (mcu)
DRYER AMANA NGD4655EW1 replaced handle and removed pen from blowe motor tested working good
DISHWASHER JENN-AIR JDB8700AWP1 Error codes for motor drain and board orders parts setting up ASAP appt. next week. Paid today will pay balance when we return. Parts covered from jennaire ; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10455260 (pump&motor) and 1 WPW10531320 (drain pump)
REFRIGERATOR KITCHENAID KSSC42QTS02 Unit needs to have water line installed. No water. Told customer. All tested fine everything else works normal
REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer furious. Unit was super cold on fresh food side wouldn't stop cooling temps were at 20 I changed THERMISTER just to have unit up and running hopefully for next few days for us to come back with the part. They were suppose to send master tech and also manager hasn't according to customer returned any calls back. Ordering part setting up for next week repairs. Customer going out of town. ; ordrng 1 W10316760 (thermistor) and 1 W10418410 (cntrl-elec) and 1 WPW10226427 (cntrl-elec)
REFRIGERATOR KITCHENAID KBFO42FTX08 U it needed to be defrosted and unclogged the drain not allowing water to pass thru. Fixed drain issue charged labor and visit all tested fine no further issues.
DISHWASHER KITCHENAID KDTE104ESS1 Unit had issue with the motor being seized up I opened bottom and fixed seized up motor and tested unit no further issues after fixing motor. Ran unit few times and no problems with motor assembly. If callback order WPW10605057 sump assembly. Psp part within 6 months.
DISHWASHER WHIRLPOOL WDF520PADM7 found clogg in air gap.. i unclogged it and ran drain and all water drained out of unit.
REFRIGERATOR FD WHIRLPOOL WRF757SDEH01 "installed main control electronic and display control , also i ran a cycle test all test came good and water fill on icemaker , using use authorization # s225equse crm/sr # 112789627. part number; ordrng 1 W10843055 (cntrl-elec) and 1 W10849460 (cntrl-elec)"
REFRIGERATOR KITCHENAID KSC24C8EYY02 replaced main control and 3 way valve tested working good
LAUNDRY MAYTAG n/a Separate issue this time it had issue with motor and belt assembly. Fixed the belt assembly it was off. Reinstalled it and tested unit. Cleared water valve as well no further issues. P
OVEN IKEA IBD650PXS00 eplaced temp sensor tested working good no more issues
REFRIGERATOR WHIRLPOOL WRF757SDEH01 replaced heater and valve tested filled with water tested and working good
REFRIGERATOR WHIRPOOL n/a cx concerned about normal noise coming from water line caused by water pressue no problems at this time
REFRIGERATOR KITCHENAID KRSC503ESS01 Ice jammed inside ice maker assembly checked the double. Removed it and tested the timer assembly no further issues. All checked out fine. Unit harvest fine afterwards. Valve gets 120 turns on and runs normal now.
MICROWAVE KITCHENAID KOCE500ESS06 Customer stated the door seal was broken we looked at new seal on door and found the seal looks exactly same. The seal isn't the issue if they a lot of humidity or moisture in the unit when cooking its normal to have condensation in the but if it's not dripping water onto the stainless steel there's nothing we can do tha glass is fine no further issues but if he wants second opinion he can contact customer care for further details.
REFRIGERATOR KITCHENAID KRFF507EWH01 Ice maker will cycle once temps get down. It's making ice now but very slow. Ran test 4. Valve turns to home position let unit run to ensure its cooling properly. As per notes sM replaced harness for THERMISTER already. Replaced selectively portion of the valve diverted. Tested unit no further issues. No freon leaks found all checked out fine.
WASHER MAYTAG MHW5500FW1 "found f-3 e-1 pressure error from high suds isuue, removed error, flushed out system ran thru test working ok."
REFRIGERATOR KITCHENAID n/a unit had a huge ice buildup in FF evap so i defrosted ice and put unit on 8 hour defrost.. im going to order a main board and a step valve.. going to need sealed system tech t install step valve; ordrng 1 W10843055 (cntrl-elec) and 1 W11094466 (valve) and 1 sealedsystemtech and 1 WPW10143759 (dryer)
REFRIGERATOR KITCHENAID n/a replaced Ui that had bad LEDs and no touch imput.. the new one works perfectly and i was able to turn cooling on
MICROWAVE OVEN KITCHENAID n/a tightned door handle that was wobbly and i tested and also explained cx to not use self clean
DRYER MAYTAG MGDC300BW0 found a bad thermistor and so i changd it with a magic box part...
REFRIGERATOR WHIRLPOOL WRF757SDEH01 REPLACED ICE MAKER AND ADAPTER TESTED WORKING GOOD
LAUNDRY CENTER WHIRLPOOL WFW85HEFW1 F8E1 ( long fill ) was found but doesnt corrilate to the problem.. unit passed test mode but i advised cx if the unit is still not spinning out clothes.. i wiiill have to replace the suspension for it
REFRIGERATOR KITCHENAID KRMF706ESS00 ran diagnoisiss and tested compressor could not recreate sound normal compressor noise no issues at this time
REFRIGERATOR KITCHENAID KSC24C8EYY02 cx needs several parts call for autho # is kjiqujixpl2; ordrng 1 WPW10451893 (fan-scroll) and 1 W10316760 (thermistor) and 1 WPW10364560 (3 way coil) and 1 W10418410 (cntrl-elec) and 1 WPW10226427 (cntrl-elec)
WASHER WHIRLPOOL WTW7000DW1 cx had overload error code f0 e3 recalibrated and tested working good
MICROWAVE WHIRLPOOL n/a door handle loose adjusted and tested workin good cx happy
REFRIGERATOR KITCHENAID KRFC300ESS01 adjusted damper tested working good
DISHWASHER WHIRLPOOL WRS588FIHZ00 drain pump not plugged in plugged in tested working goop
REFRIGERATOR WHIRLPOOL WRF757SDEH01 cx needs adapter and ice maker; ordrng 1 W10864518 (adapter) and 1 W11087201 (heater) and 1 W11294907 (ice maker)
COOKTOP MAYTAG MEC9530BB02 cx needs electrician cx has 120 going to cooktop cx 240