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for Fountain Valley, CA
Tim - Fountain Valley, CA
excellent Service, very professional, quick and extremely knowledgeable.
Gary - Fountain Valley, CA
Great service. Excellent
Lois - Fountain Valley, CA
Tara - Fountain Valley, CA
Jonathan went out of his way to help us resolve the problem
Kim - Fountain Valley, CA
Great customer service
Guy - Fountain Valley, CA
Reporting that from the appointment process to the service call this company performed everything they promised.
excellent service (John)
Margie - Fountain Valley, CA
Service representative was on time,called prior to arrival,polite, and extremely helpful. While he was unable to fix our microwave oven (due to part being discontinued by manufacturer) he gave us very helpful advise on how to replace our unit by contacting the manufacturer.
Eugene - Fountain Valley, CA
Confirmed what I suspected and took the appropriate action for a replacement.
Caroline - Fountain Valley, CA
Ramon and Jeremy were punctual, courteous, and quick to replace broken parts on my dishwasher. High recommend their services
James - Fountain Valley, CA
johnny was great
Pete - Fountain Valley, CA
Jonathon was very personable and well mannered. Very professional . Did an awesome job
Elvin - Fountain Valley, CA
Got here on time. Efficient. Did his job and left.
Great tech very knowledgeable n very thorough
Virginia - Fountain Valley, CA
Glad to meet John (tech) very nice n pleasant to talk to. Very professional
DRYER WHIRLPOOL WGD7300DW1 Replaced gas valve no further issues all tested ok.
REFRIGERATOR KITCHENAID KRMF706ESS00 need despl & main board; ordrng 1 W10894103 (cntrl-elec desp) and 1 WPW10675033 (board) and 1 WPW10764668 (ice maker)
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Defective ice maker and blocked tubing for water line to the ice maker. Removed blocked ice tested unit no further issues. Allow 24 hours to fill bucket. ; used 1 4317943 (ICEMAKER) from stock
DRYER WHIRLPOOL WGD7300DW1 U it needs gas valve. Ordering parts. ; ordrng 1 W10823508 (burner-gas)
RANGE KITCHENAID KGRS303BSS1 120.77..83.27... not igniting for bake. broil was working ok; ordrng 1 WPW10511278 (module-spk) and 1 W10700720 (burnr-oven)
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found leak soldered leak at the condenser now that I had uv to spot it. Fixed it all tested fine allow time to cool and make ice.
RANGE WHIRLPOOL WEE750H0HZ1 They had plastic inside the unit and it burned. Removed the plastic and ran if or 30 mins all tested fine nothintoxic.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Duplicated call.
REFRIGERATOR KITCHENAID KRMF706ESS00 Replaced parts Contrils were updated charging balance from card that was used last visit. Will have claims rep charge balance on same card all else tested fine. Unit cooling and making ice when I arrived so controls looks like only explanation for previous issues.
REFRIGERATOR WHIRLPOOL KBFS20ETSS01 freezer handel was loose ok by jeremy
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 ice maker fall apart repalced-ice maker got water.
REFRIGERATOR WHIRLPOOL n/a "fill tube frozen-defrosted, ice maker got water"
RANGE WHIRLPOOL n/a Unit has issu with firmware connection between one board to the other. Reset it and touchpad started parking like normal. Ran bake and broil all tested fine.
REFRIGERATOR WHIRLPOOL n/a Freon lack at the dryer. Replace uv drier from truck stock and filled th freon. Charg for seal system rate. All tested fine allow 24 hours.
DISHWASHER WHIRLPOOL n/a Defective float switch. It was jammed up not allowing water to enter. Fixed float swim no fuher issues.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 adj refg door ckd working ok was making nois
REFRIGERATOR KITCHENAID KRMF706ESS00 Gate- star 0927 Ran thru diag. Noticed thermistors fresh food and freezer checked out fine. Defrost thermistor checked out fine. Checked Evap fresh food and freezer test 4 checked fine. Compressor pumping. Arrived and noticed freezer freeze food properly. According to complaint from what I'm hearing points to control board failure. When testing heard valve clicking diverted valve stuck possibly from defective board assembly. Ordered parts psp. ordrng 1 W10804160 (cntrl-elec) and 1 W11126056 (adapter) and 1 WPW10341329 (water valve assy) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced all parts and unit cycled properly for ice no issues. Unit tested fine.
OVEN WHIRLPOOL WFE540H0ES1 Defective cooktop thermal crack. Replaced and all tested fine no issues.
COOKTOP WHIRLPOOL AKT3630E Unit needed element. They gave us wrong tech sheet for it. Took forever to rewrite. All tested fine.
OVEN WHIRLPOOL WFE540H0ES1 Unit needs new cooktop assembly defective glass thermal crack. Ordering new part setting up next week appt. ; ordrng 1 W10472035 (cooktop)
WASHER MAYTAG MVWX655DW1 Issue with low water checked hoses no kinks the water valve was not letting in water due to the hot water valve connection no making contacting so on warm water no water was comming in from hot. Cleared error codes hot and cold are workin use bulky and deep water wash from now on. All tested fine.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Unit needs new valve. Replaced from tS. But it was defective. Ordering new valve. Will return nxt week. ; ordrng 1 WPW10289497 (bin-cntlvr) and 1 WPW10289497 (bin-cntlvr) and 1 WPW10420083 (valve), used 1 WPW10420083 (VALVE) from stock"
REFRIGERATOR BI JENN-AIR JS42SSDUDE01 "cx has no cooling on both sides ff and fc, over 70 degree temperature and noise compressor , need compressor evaporator and heater pan , just ordering parts and rs asap , i call jennair and they gave aditional authorization jio8siodl2.; ordrng 1 W11103181 (compressor) and 1 WPW10427992 (evaporator) and 1 W10890886 (heater-pan) and 1 2ndsealmansystemtech (2nd man seal system tech)"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Unit had noise coming from the fan assembly. Checked out the noise and fan turns on and off like normal. Adjusted temps to allow less cycling times. Customer not happy I explained we can't replace a part that isn't broken the noise coming from fan is normal. If they want to contact customer care they can.
MICROWAVE JENN-AIR JMW2430WS02 Replaced magnetron tested unit no further issues all tested ok.
DRYER WHIRLPOOL WGD87HEDW1 Unit needed gas valve solenoid melted. Fixed broken wiring all tested fine left running for 30 minutes no issues.
DISHWASHER MAYTAG MDB8949SBW2 Replaced parts all tested fine no issues. Control operating touchpad now responding.
MICROWAVE JENN-AIR JMW2430WS02 Unit needed new mag and inverter but the they sent. E defective part reordering part. ; ordrng 1 W11098747 (magnetron)
WASHER WHIRLPOOL WFW72HEDW0 Replaced part and tested unit no further issues. All tested fine.
MICROWAVE JENN-AIR JMW2430WS02 Rescheduling call for Monday. ; ordrng 1 W11238401 (TRANS)
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "very low water pressure, fridge is connected to revers osmosis thats why leaks at ice maker showed to female. and explained to connect stray to wall valve."
REFRIGERATOR JENN-AIR JFC2290REM00 "mullim bad, and trim and 1 gasket torn-repalced all 3 parts test good."
REFRIGERATOR MAYTAG MFI2569VEB2 display and push will show al lights bad main board-decline estimate paid for diagnostic only
GAS APPLIANCE WHIRLPOOL n/a Unit needs new gas valve ordering parts setting up soonest available date. ; ordrng 1 W10353165 (burner-gas) and 1 WP8573713 (cutoff-tml) and 1 WPW10620755 (motor-drve)
COOKTOP WHIRLPOOL AKT3630E Needs element assembly ordering parts setting up asap appt. ; ordrng 1 W10823726 (elmnt-surf) and 4 W11106271 (knob)s
MICROWAVE KITCHENAID KEHC379JWH05 "Replaced switches and replaced lamp bulb. Unit turns on heats but when door opened it counts down. Switches do cut off the mag and turntable so it isn't running with heat while door is opened upon long testing we found the relay on board open. Board not replaceable due to fact that unit board discontinued. Retraced wiring and fixed broken wire but still had closed relay. I gave the option to the custo,Ed regarding wether they want repairs still done of if they wanted me to remove parts, they still wanted unit running so proceeded with repairs unit cafe to use. Charged balance. Parts replaced today are covered for 1 year."
REFRIGERATOR JENN-AIR JFC2290REM00 "mullim bad, and trim and 1 gasket ordered; ordrng 1 W11024160 (trim-brkr) and 1 W10443241 (gasket-fip) and 1 W11177238 (mullium)"
MICROWAVE KITCHENAID KEHC379JWH05 Unit needs new fuse but also might need magnetron. If needed we can try to cover for s code. If mag not needed will send back. ; ordrng 1 WP4375020 (capactr-mg) and 1 WP4375321 (fuse) and 1 WP4375424 (magnetron) and 1 WPW10440740 (lmp-basles)
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced and tested door unit closing and properly no air leaking. Hinges tested fine.