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for Fountain Valley, CA
Laverne - Fountain Valley, CA
He did a good job. Diagnosed the problem. Too bad the machine is a piece of junk.
Great Service from a qualified technician
Lanny - Fountain Valley, CA
Kathleen - Fountain Valley, CA
Joseph - Fountain Valley, CA
My wife was home and said technician did great. I found the cap to the rinsing agent near the heating element of the dishwasher but everything else looks like it was installed well. It looks like it just was not secure or came looses but it works fine. They came back a week later due to parts but the technicians have always been great.
Bonnie - Fountain Valley, CA
Very nice and helpful
Great service, knowledgeable
Sherrie - Fountain Valley, CA
My appliance is under warranty so there was no cost involved, therefore, not rating for that. Ramon was very knowledgeable and respectful. Also, the company kept us informed as to when the part would be in and when it would be installed.
Julie - Fountain Valley, CA
Jonathan was careful when working on the fridge. I think he’s doing the best he can on an appliance that has been a lemon since I bought it. I hope this fix will lasts for a while. The following comments are influenced by the runaround I got from my insurance company, but once Paradise was advised of the issue, they jumped right on it. Thank you.
Dang - Fountain Valley, CA
Tina - Fountain Valley, CA
BEST SERVICE EVER!!!!
Mark - Fountain Valley, CA
Chris was the best service repair person I've ever had the pleasure to deal with.
Doug - Fountain Valley, CA
Very professionally and courteous technician
Joan - Fountain Valley, CA
Moreno - Fountain Valley, CA
Ramon was very helpful in both service and in explaining things to me! I really appreciated how knowledgeable and respectful he was! I would definitely use Paradise again.
Marie - Fountain Valley, CA
Ramon was helpful and fixed the problem on our range. However he told me he would just check some things on my fridge and dishwasher and told me he tightened a seal on the fridge and just to use the jet dry in the dishwasher... Then when I received the emailed receipts, more work was detailed and billed than actually was done. Since it’s under warranty, I didn’t have to pay for it, I just felt it was morally wrong. But regarding the purpose of his visit, his work on the range was thorough and good.
Kim - Fountain Valley, CA
Victor was on time. Very friendly and professional. He fixed the problem.
Joe - Fountain Valley, CA
I was trying to ask him questions and out of the blue he started saying I was being too aggressive, I was alone in the house so I walked out back to bring in the dogs and when I went back out to the laundry room he was gone. I walked over to his truck to ask him if he fixed my washing machine and he said it was fine. He was bitterly in my laundry room 3-4 minutes. Is it possible to fix a washing machine in 3 minutes the time it took me to walk out back to get the dogs....very scary man.
Did not fix problem
Heidi - Fountain Valley, CA
Did not fix the problem.
Nancy - Fountain Valley, CA
Gerry Georgetti - Fountain Valley, CA
Todd - Fountain Valley, CA
Geoffrey - Fountain Valley, CA
Came out to replace my right side Whirlpool refrigerator! Was very professional and took care of issue quickly!
Alba - Fountain Valley, CA
Anna - Fountain Valley, CA
Ramon was very professional and fixed problem
Tim - Fountain Valley, CA
Very helpful and very knowledgeable
John - Fountain Valley, CA
very good service
Mary - Fountain Valley, CA
Ramon was very professional and informative
Sherrie - Fountain Valley, CA
Cheryl - Fountain Valley, CA
Good service. Fast. On time. Courteous.
WASHER WHIRLPOOL WET4124HW0 unit had a lock error but when i tested load in test mode it worked and also when i started a spin cycle it worked as well so unit should be okay if call comes back order main cntrl for washer and the lid lock
WASHER MAYTAG MVWC415EW1 Replaced wash plate and agitator tested working good Q1q2 no no sign due to covid 19
REFRIGERATOR KITCHENAID KBLC36FKS00 Q1q2 no no sign due to covid 19 cx has gap in freezer door has main control issue cx refuses to pay cx does not like my diagnosis
LAUNDRY CENTER WHIRLPOOL MVW7232HW0 Q1q2 no no sign due to covid 19 cx had unbalanced error ode recalibrated and tested working good
FREEZER KITCHENAID KSSC48QVS02 Q1q2 no no sign due to covid 19 cx had issue with loud compressor advised cx that its normal noise and also no issue with the way door closes....cx satisfied with my explanation of issues
LAUNDRY CENTER MAYTAG MVWC565FW2 Q1q2 no no sign due to covid 19 cx had overload error code explained to cx how much water they get per cycle no further issues at this time
WASHER MAYTAG MVW6230HW0 Cx canceled call
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced parst tested unit no furtehr issues called techline tehy informed me to change spring tension i documented that this was an issue that happened few montsh back as well tehy stated tehy will document it in files for future if issue occurs agasin we can see furtehr options q1q2 no no sig cvd19 protocol
WASHER MAYTAG MVWX655DW0 "unit needed actuator but it looks liek it also needs tub and gearcase with agitator will submit to office for approval fro mextendeddn contract repairs might take up to a few weeks to get parst if approved W10902814W10752719W11219115; used 1 W10597177 (ACTUATOR) from stock, states that autho needed"
REFRIGERATOR KITCHENAID KFIS29BBMS00 q1q2 no replaced adapter assembly testd unit no furtehr issues new seals and new harbness with adapter for heater all tested ok sending back extras.
DISHWASHER KITCHENAID KDPM354GPS0 q1q2 no no sig cvd19 protocol replaced parst tested unit poarst covered charged labor only no furtehr issues
DRYER MAYTAG MED7230HW0 Cx needs main control; ordrng 1 W11441687 (Control)
REFRIGERATOR KITCHENAID KFIS29BBMS00 control kit and fascia with foam kit is needed customer issue with ice maker and condensation needs more parts but also needs approval. ordering parts if they approve. sending infor to them for approval.
WASHER WHIRLPOOL WTW7120HW0 Q1q2 no no sign due to covid 19 could not recreate water leak found no water residue anywhere
WASHER MAYTAG MVWB765FW3 Q1q2 no no sign due to covid 19 replaced housing recalibrated tested no further issues
DISHWASHER KITCHENAID n/a q1q2 no no sig cvd19 protocol unit needs new motor assembly ordering new one cutsomer need to pay for service to install charged today just 134.95; ordrng 1 W10805015 (pump&motor)
ICE MAKER WHIRLPOOL WRX735SDBM q1 q2 no no sign due to covid 19 cx needs water valve; ordrng 1 WPW10349187 (valve)
REFRIGERATOR WHIRLPOOL WRS325SDHZ q1 q2 no no sign due to covid 19 cx had water leak after several times
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Q1: noQ2: no no signature due to covid-19i replaced the frozen light switch and now unit is complete
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 q1 no 2 no no sign due to covid 19 cx had a stuck damper reset and tested several times lowerd temp advised cx that anything left near damper will possibly freeze
COOKTOP WHIRLPOOL n/a cx needs spark module and ignitor cx refuse repair and wants to return to store q1 q2 no no sign due to covid 19
LAUNDRY CENTER WHIRLPOOL MVWC565FW cx needs gearcase does not wish to proceede q1 no q2 no no sign due to covid 19
REFRIGERATOR WHIRLPOOL WRT518SZFW replaced parst etzsted unit no furtehr leaks no issues all tested ok allow 24 hours for proper cooling q1q2 no no sig cvd19 protocol
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced pad and door opens and closes like normal now all etsted ok no furtehr issues
REFRIGERATOR KITCHENAID KSSC48QMS00 q1 q2 no no sing c19 i.m connection was disconnected reconcect ckd working ok
REFRIGERATOR WHIRLPOOL WRS325FDAM04 jump started ice maker tested working good
RANGE WHIRLPOOL WFE505W0JS0 re calibrated oven and tested several times reaching temp no further issues
REFRIGERATOR WHIRLPOOL n/a cx damper was getting stuck removed and loosend spring tested working good no further vissues
WASHER WHIRLPOOL WET4124HW0 cx had loose water valve connection connected valve correctly and tested working good CALLED TP FOR AUTHO # IS WS6ZN00NL2
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 thermistor shorted on icemaker needs to be replaced; ordrng 1 W11294907 (icemaker)
DISHWASHER WHIRLPOOL WDT710PAYH6 "unit was not powering on, unpluged, reset and calibrated control. tested unit, working good"
REFRIGERATOR KITCHENAID KRSC703HPS00 cx stating they had no power/ no cooling. upon arrival unit was cooling and had power. no error codes. unit is in specs. tetsed and reset.
REFRIGERATOR WHIRLPOOL WRT518SZFW cx needs compressor and evap; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
REFRIGERATOR KITCHENAID KRFF507HPS00 "KRX0900APL1, freezer led burn out repalced now all led lits, q1 no q2 no, i didn't get signature cause covid-19"
LAUNDRY CENTER WHIRLPOOL WTW7500GC0 cx had overload error code recalibrated and tested working good
REFRIGERATOR KITCHENAID KRSC703HPS00 cx had possible power outage causin refer to go down on freezer side reset and checked temp advised cx to get surge protector no further issues at this time
DISHWASHER KITCHENAID KDTM404KPS0 cx soap dispensor was loose removed cap and placed spring on correctlt tested working good
FREEZER WHIRLPOOL WRV986FDEM01 i added the adapter to the system so now unit is able to circulate air much better and stay consistant with the icemaker
RANGE WHIRLPOOL WEG750H0HW0 CX NEEDS gas valve; ordrng 1 W10861656 (regulator)
REFRIGERATOR WHIRLPOOL WRS588FIHW00 replaced doorn tested ice maker working good CALLED TP FOR AUTHO NUMBER IS WRZ9B00XL2