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for Dana Point, CA
William - Dana Point, CA
Both tech’s were very professional! They told me what they were doing and why. They showed me the parts they were using and were not bothered by all of my question!! 😂 They are GREAT!
Sharon - Dana Point, CA
Paradise was recommended by Maytag as a certified repair company. They came out to give us an estimate and confirmed the diagnosis from another company. Parts were ordered and a Paradise repairman returned in one week. They did a quick fix but it did not work. On the third visit Jorge and Dennis came out did a thorough and complete job and finally fixed our fridge. The third time was the charm!
You’ll wait forever!
Kristin - Dana Point, CA
Technician was not knowledgeable about the problem & showed up hours after my scheduled window.
Master Tech Frances was the best!
Marilyn - Dana Point, CA
Without the help of Frances, the fridge would have never been repaired. The Repairmen that can to the house were very professional and excellent workers. Making appointments, updating our contact info, was horrible. Even though I called multiple times, they still used the old phone line to verify appointments and therefore my first appointment was canceled by your company! And I had taken the day off from work. The people answering your phone are not helpful.
Very Knowledgable/Informative about product
Larry - Dana Point, CA
I was very satisfied with Ramon's service call. He made sure that we continued to problem solve until we figured out a plan to solve the issue with my washing machine.
Maureen - Dana Point, CA
FREEZER KITCHENAID KBBR206ESS01 "Complaint not cooling , found a leak on refrigerator evaporator , replaced , now its working ok tested fine"
DISHWASHER WHIRLPOOL KDTE334GPS0 "unit issue was the water 6-1 error code for water valve connection from board to valve, fixed issue all tested fine no furtehr issues wash motor and drain motor working fine; used 1 W10861000 (DISPENSER) from stock"
REFRIGERATOR MAYTAG MFI2269VEM7 "Due to not cooling, i installed new evaporator from freezer , dryer and charged 5.0 oz of freon all tested out ok"
REFRIGERATOR KITCHENAID KSSC42FMS03 ordering thermistor; ordrng 1 WP2188820 (thermistor)
LAUNDRY CENTER MAYTAG MHW3505FW1 Not parts need it found clothes inside of drain chamber unit check ok and customer will get parts refund
LAUNDRY CENTER MAYTAG MHW3505FW1 "Due to not draining properly, I order new parts drai pump, control board, UI console, I need to MT helper.; ordrng 1 W11201284 (cntrl-elec-s-code) and 1 WPW10605427 (pump-water)"
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Complaing making noise , found leaking water from the fill tube icemaker , just re installed , also i replaced harness evap , now its ok tested fine"
REFRIGERATOR FD WHIRLPOOL WRF767SDHZ00 "Found not making ice, i replaced Adapter kit fan motor for the icemaker and main control electronic , also i run a cicle test and unit pass allthe test on the icemake , i call whirpool and they gave me sr#77245438589 i spoke with kathy , unit working ok tested fine ."
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Due to not making ice , I installed new icemaker for proper fucntion Tested out fill va;lve works."
DRYER WHIRLPOOL WHD5090GW0 see DG notes fixed noise issue if callback pelsase have MT master tech run call to allow more time for diag and repair
REFRIGERATOR KITCHENAID KSC24C8EYW02 "found broken evap fan motor , just replaced , now its okzation tested fine after install fan running ok , using authori KJMSKJMAL1.5 , im not charging for fan motor for custumer satisfaction ."
REFRIGERATOR KITCHENAID KSC24C8EYW02 "found leak on rc evap , just repaired , also fan mottor not working getting 13volt dc and fan not running , just oredring part custumer will be availiable untill may using authorization KJMSKJMAL1.5; used 1 WPW10143759 (DRIER) from stock"
REFRIGERATOR SBS KITCHENAID KSC24C8EYW02 "found leak on the system because FC evaporator not enogth to fill up with freon , ordering part , still under factory warraty , i call whirpool and they gave me aditional labor for this sealed system KJMSKJMALA1.5 , also ordering ffc evaporator just in case i need it; ordrng 1 WPW10643261 (evaporator) and 1 WPW10239732 (evaporator) and 1 W10309988 (compressor)"
ICE MACHINE KITCHENAID KUIX505ESS0 "installed part , now its working ok tested fine , custumer need to wait 24 hrs for the icemaker start making ice"
DRYER WHIRLPOOL WED92HEFC2 door was loose tihtened door and explained to cx how to get better use out of dryer
LAUNDRY CENTER WHIRLPOOL WFW92HEFC0 cx empty detergernt light stays on need to replace ...soap dispensor sensor; ordrng 1 W11096092 (sensor) and 1 W10862190 (dispenser) and 1 W10250743A (dispenser) and 1 2nd (man)
COMPACTOR KITCHENAID KTTS505EPA0 cx needs motor and switch...; ordrng 1 WP777811 (switch-dir)
REFRIGERATOR KITCHENAID KSC24C8EYW02 replaced main control and thermistor tested working good
REFRIGERATOR JENN-AIR JUW24FRERS nopise coming from compressor adjusted copper in back by compressor ...normal noise coming from compressor advised cx we cannt make it go awawy no other issyes with refer
REFRIGERATOR JENN-AIR JUD24FCERS00 checked temp for cx also advised cx to change filter and showed cx how to replace water filter
COMPACTOR KITCHENAID n/a cx needs switch dir; ordrng 1 WP777811 (switch-dir) and 1 W10439651 (motor)
REFRIGERATOR WHIRLPOOL KBFN506ESS cx had noise coming from spring on lfet side of door adjusted working good
REFRIGERATOR KITCHENAID KRFF707ESS00 "ran unit threw diagnostics with tech line ,i didnt here the fan in the icemaker department, per tech line unplug unit for 5 min which i did and fan motor did come on,left customer my cell to monitor"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Found some noisy in freezer section, I disconnected the icemaker per customer also adjusted the ice bucket all tested out ok."
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Due to a leak water from water filter, took it old filter and installed new filter in right position and also aadjusted the housing filter. all tested out ok."