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for Dana Point, CA
Master Tech Frances was the best!
Marilyn - Dana Point, CA
Without the help of Frances, the fridge would have never been repaired. The Repairmen that can to the house were very professional and excellent workers. Making appointments, updating our contact info, was horrible. Even though I called multiple times, they still used the old phone line to verify appointments and therefore my first appointment was canceled by your company! And I had taken the day off from work. The people answering your phone are not helpful.
Very Knowledgable/Informative about product
Larry - Dana Point, CA
I was very satisfied with Ramon's service call. He made sure that we continued to problem solve until we figured out a plan to solve the issue with my washing machine.
Maureen - Dana Point, CA
REFRIGERATOR KITCHENAID KSC24C8EYW02 "found broken evap fan motor , just replaced , now its okzation tested fine after install fan running ok , using authori KJMSKJMAL1.5 , im not charging for fan motor for custumer satisfaction ."
REFRIGERATOR KITCHENAID KSC24C8EYW02 "found leak on rc evap , just repaired , also fan mottor not working getting 13volt dc and fan not running , just oredring part custumer will be availiable untill may using authorization KJMSKJMAL1.5; used 1 WPW10143759 (DRIER) from stock"
REFRIGERATOR SBS KITCHENAID KSC24C8EYW02 "found leak on the system because FC evaporator not enogth to fill up with freon , ordering part , still under factory warraty , i call whirpool and they gave me aditional labor for this sealed system KJMSKJMALA1.5 , also ordering ffc evaporator just in case i need it; ordrng 1 WPW10643261 (evaporator) and 1 WPW10239732 (evaporator) and 1 W10309988 (compressor)"
ICE MACHINE KITCHENAID KUIX505ESS0 "installed part , now its working ok tested fine , custumer need to wait 24 hrs for the icemaker start making ice"
DRYER WHIRLPOOL WED92HEFC2 door was loose tihtened door and explained to cx how to get better use out of dryer
LAUNDRY CENTER WHIRLPOOL WFW92HEFC0 cx empty detergernt light stays on need to replace ...soap dispensor sensor; ordrng 1 W11096092 (sensor) and 1 W10862190 (dispenser) and 1 W10250743A (dispenser) and 1 2nd (man)
COMPACTOR KITCHENAID KTTS505EPA0 cx needs motor and switch...; ordrng 1 WP777811 (switch-dir)
REFRIGERATOR KITCHENAID KSC24C8EYW02 replaced main control and thermistor tested working good
REFRIGERATOR JENN-AIR JUW24FRERS nopise coming from compressor adjusted copper in back by compressor ...normal noise coming from compressor advised cx we cannt make it go awawy no other issyes with refer
REFRIGERATOR JENN-AIR JUD24FCERS00 checked temp for cx also advised cx to change filter and showed cx how to replace water filter
COMPACTOR KITCHENAID n/a cx needs switch dir; ordrng 1 WP777811 (switch-dir) and 1 W10439651 (motor)
REFRIGERATOR WHIRLPOOL KBFN506ESS cx had noise coming from spring on lfet side of door adjusted working good
REFRIGERATOR KITCHENAID KRFF707ESS00 "ran unit threw diagnostics with tech line ,i didnt here the fan in the icemaker department, per tech line unplug unit for 5 min which i did and fan motor did come on,left customer my cell to monitor"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Found some noisy in freezer section, I disconnected the icemaker per customer also adjusted the ice bucket all tested out ok."
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Due to a leak water from water filter, took it old filter and installed new filter in right position and also aadjusted the housing filter. all tested out ok."