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for Culver City, CA
Great troubleshooting, problem solving, and repair
Tom - Culver City, CA
Mary - Culver City, CA
Scott - Culver City, CA
Honest knowledge tech
Robert - Culver City, CA
Ray took his time explaining all the details of why my dishwasher was not working properly. thanks Ray!!
Vinod - Culver City, CA
Wenjue - Culver City, CA
Edi was a great technician and wear PPE for covid19 thank you!!!!
Laura - Culver City, CA
Cristina - Culver City, CA
Thank you Raymond for doing an impeccable job. Staying in touch with us about partts and service dates, reporting all that you have done to the manufacturer and coming to our house all equipped with mask gloves and shoe Covers during the Covid 19 outbreak. Always kind and professional, Raymond is just a pleasure to deal with.
Efficient and friendly
Brian - Culver City, CA
The service provided by the technician was great. Did what he said he would, very professional.
Czarina - Culver City, CA
Pablo and Victor were wonderful and helpful. Pablo is a very kind and gentle man and I felt very much at ease with him in my home. Waiting for parts took 2 weeks though. Far too long to be without a washing machine. The company should have more parts in stock- even though apparently the one part that fixed it was in stock the whole time! As such I’d like my laundry cost compensated that week for items I had to launder externally.
Good Service Too Expensive to Repair
Jeanette - Culver City, CA
My Maytag microwave was only two years old and had a blown fuse. Cost of repair exceeded cost of new microwave. Very disappointed with Maytag. It cost $109 to be told it was too costly to repair.
Maryanne - Culver City, CA
He was very good I would use him again Thank you for checking
Raymond - Culver City, CA
Sung - Culver City, CA
Excellent service from Francisco
Georgua - Culver City, CA
Francisco was prompt, polite, thorough in his explanation and advice on future usage. Thank you for your great work.
Very punctual,efficient & nice people !
Rosita - Culver City, CA
They came on time ‘was efficient & very nice! My German shepherd didn’t go crazy like he usually does when strangers enter the house . He can sense that they were nice people!😇😋😀
Ashleigh - Culver City, CA
The technician came on time and was very helpful
Lynn - Culver City, CA
Jaime was fabulous. He was on time , professional, and took care of my refrigerator repairs. He cleaned up after the job and explained the repair. I would highly recommend him to others.
Lizzy - Culver City, CA
Friendly and reliable service.
Kathy - Culver City, CA
Pablo is the best!
Barbara - Culver City, CA
The next time an appliance needs fixing, I will request Pablo! He really knows what he is doing, and he answers any questions, in an easy to understand way. You have a very valuable employee, in Pablo!
Richard - Culver City, CA
Vicente - Culver City, CA
Raymund Jackson is very knowledgeable and communicates very well with regards to the appointment time and length of service time.
Kimberly - Culver City, CA
Tech showed up earlier than promised. He was friendly and knowledgeable.
Karen - Culver City, CA
through explanation and insightful.
Victor - Culver City, CA
Enrique was very nice and very professional!!
Professional and knowledgeable
Debra - Culver City, CA
Guys that came out on Tuesday 8/13 were professional and very nice and more importantly, seemed to know their stuff. Previous tech kept telling me he was "just a helper" and wanted to charge me for visit and I had to call Whirlpool to verify no charge. Told me he didn't have authorization number from the store...made several calls before he finally performed the diagnosis. All 3 techs appeared not to have the proper warranty info or authorization numbers needed to perform service so they had to search for this...make calls etc.
Chris - Culver City, CA
Fast & efficient
RANGE JENN-AIR JES1450DS1 replaced the fan to the oven q1.noq2.nono signature due to covid19
DISHWASHER MAYTAG MDB4949SKB0 the cx is not using rinse aid therefore the dishwes were not drying properly q1.noq2.nono signature due to covid19
FREEZER KITCHENAID KRMF706EBS01 compressor not coming on at all refer completly warm. control firstq1 no q2nono sign due cv 19; ordrng 1 WPW10675033 (cntrl-elec) and 1 W10804160 (cntrl-elec)
REFRIGERATOR JENN-AIR JCB2280HEQ freezer full of ice steamall ice refrigerator need a newevap fan; ordrng 1 12002744 (fan)
WASHER MAYTAG MHW5630HW1 Customer complaaint not working : replaced main control and panel tested all components ok to manufactory specifics.q1nq2n no signature per covid19
MICROWAVE KITCHENAID KOCE500ESS08 "oven to heating, tech pulled and chk control that was not reading properly, did not find any visible failures, reconnect and all started working fine.q1no q2no no sign due to cv 19"
COOKTOP KITCHENAID KCGS956ESS02 "cook top taking too long to ignite, tech chk cook top and found faughty knobs and bezel, cracked and not sticking and ign to low repaired and sending out knobs ship directly to cx. q1-no q2-nono sign due to cv 19double labor KS7BA00NL2; ordrng 4 W11117438 (bezel-knob Direct Ship(DS))s and 4 WPW10545849 (knob Direct Ship (DS))s"
DISHWASHER KITCHENAID KDTM404ESS3 remove frontpanel found wire conector not install all the way install back in control test screw panel back request completed Q1no Q2 no no sign covid 19
RANGE WHIRLPOOL WFG320M0BW2 found door handle loose unscrew glass door instal handle screw handle in place test door ok request completed Q1no Q2no no sign covid 19
WASHER MAYTAG MHW5630HW1 Customer complaint not working :found bad controls not responding ordering parts for customer second time within one moth; ordrng 1 W11316623 (panel) and 1 W11322901 (control)
WASHER WHIRLPOOL WRT311FZDM01 tech chk refer and reformed door seal to cabnet. all test good.q1 no q2 nono sign due to cv 19
WASHER WHIRLPOOL WTW5000DW0 "tech put washer through dign, no codes, all test goodtested under load and nois level normal.q1 no q2-nono sign due to cv 19"
WASHER ROPER RTW4641BQ0 "tech chk washer with load , no codes and all test good, would not dup any problem, told cx not to over load and if call back without any problems will have to pay.q1 n0 q2 nono sign due to cv 19"
MICROWAVE OTR IKEA IMH160FW2 helper complete
MICROWAVE OTR IKEA IMH160FW2 need to order the holder and the cntrlq1.noq2.nono signature due to covid19irwfw00nl2
DRYER WHIRLPOOL WGD9570WW1 replace coil run test ok request completed Q1no Q2no no sign covid 19 auth # WRVDL00XPL2
WASHER WHIRLPOOL WFW94HEXW2 found gasket clamp not in place install clamp test no leaks request completed Q1no Q2no no signcovid 19
MICROWAVE KITCHENAID KOCE500ESS05 sr # 7728543748 microwave need amagnetron inverterand switch harness; ordrng 1 W11346197 (magnetron) and 1 W11449277 (harness) and 1 W10217711 (inverter) and 1 2manfrancis (francis)
DISHWASHER MAYTAG MDB4949SHW0 "run test dishwasher full test cycle noproblem found call tech support the reommend to run the water until 125* water temp, use rinse aid for better result request completed Q1no Q2 no no sign covid 19 sr# 7728535834"
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "tech found freezer return vents completly clogged with ice, cleaned all test good.q1-no q2-nono sign due to cv 19"
DRYER WHIRLPOOL MGD9800TQ0 checked the dryer customer thought it was something from the service i had done on his dryer i checked and isolated the motor its not making a banging sound its just making a far away sound that comes from the dryer motor i showed the customer .q1.noq2nono signature due to covid19
WASHER MAYTAG MVWX655DW0 Customer complaint leaking : run diagnose test found leak coming from clog drain instruc customer to call plumber washer tested ok to manufactory specifics. q1nq2n no signature per covid19
WASHER ROPER RTW4641BQ0 "ch and test washer, no codes and rods are in good condition, all tst godd would not dup any issuesq1-no q2-nono sign due 10 cv 19"
LAUNDRY CENTER MAYTAG MVWX655DW1 "replaced shifter was broken and cam was filled with oiland replaced gearcase because it was leaking with oilq1.noq2.nono signature due to covid19; used 1 W10913953 (SHIFTER), and 1 W10721967 (CAM) from stock"
DISHWASHER MAYTAG MDB4949SDM2 "tech repaired dispenser ruber seal , all test good.q1-no q2-nono sign due to cv 19"
DRYER WHIRLPOOL MGD9800TQ0 did maintenance on the dryer cleaned the dryerchanged out the vent replaced coils tested it out its working properly ..
WASHER MAYTAG MHW5630HW1 replace panel run test ok request completed Q1 no Q2 no no sign covid 19 auth # MRFGC00NL2
FREEZER WHIRLPOOL GT22DKXGW01 the fridge has a compressor problem cx will rather buy another one i charged the cx just for the visit `134.95q1.noq2.nono signature due to covid19
OVEN WHIRLPOOL AOGD2750E oven on the wall call assurant for and auth on the doble labor system is down talk to jeremy he sad to bill and see if the pay for the doble labor replace sensor run test ok request completed Q1no Q2 no no sign covid 19
MICROWAVE KITCHENAID KOCE500ESS05 unit need a new panel control and harness; ordrng 1 W11157180 (harness) and 1 W10874060 (harness) and 1 W10915648 (control) and 1 W10789995 (harness) and 1 W11179310 (control) and 1 W10603949 (harness) and 1 W11093254 (panel)
DISHWASHER WHIRLPOOL MDB4949SHW0 everything is working properly the customer is not using rinse aid the dw is not drying properly.q1.noq2.nono signature due to covid19
LAUNDRY CENTER MAYTAG MVWX655DW1 need to order parts for this repair the gearcase is leaking oil...q1.noq2.nono signature due covid19; ordrng 1 W11035751 (gearcase) and 1 W10528947 (hub) and 1 W10902814 (washplate) and 1 W11026785 (motor) and 1 W11395618 (capacitor)
MICROWAVE KITCHENAID KOCE500ESS05 replae control power board and panel run test ok request completed Q1no Q2no no sign covid 19
WASHER WHIRLPOOL WTW5000DW3 washer making nosie when is washing and spining remove gear case basket remove piece of wire test cycle after install back gear case and basket no more noiseQ1 no Q2no no sign covid 19 auth # WR5MT00NL2
DRYER WHIRLPOOL WGD5000DW3 replace coil run test heat ok request completed Q1no Q2 no no sign covid19; used 1 WPW10328463 (COIL-VALVE) from stock
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 replace thermistor control board was defective; ordrng 1 W11035836 (control)
MICROWAVE KITCHENAID KOCE500ESS05 found error code f6 e8 unit needa new control/ manager panel; ordrng 1 W10915648 (control) and 1 W11179310 (power board) and 1 W11093254 (panel) and 1 dolly (dolly)
RANGE WHIRLPOOL WFG320M0BS3 Customer complaint not working : run diagnose test found bad power cord replaced for customer all components ok to manufactory specifics. q1nq2n no signature per covid19 .
REFRIGERATOR WHIRLPOOL WRS312SNHM01 Customer complaint ice maker noise; run diagnose test fix arm all componets ok to manufactory specifics. q1nq2n no signature per covid19
REFRIGERATOR KITCHENAID KBSN608EPA01 the freezer temp is 3 degrees customer is getting ice everythinng is frozenthe fresh food section is the one were the alarm goes on high tempi replaced the baffle because previous tech already replaced the cntrls .q1.noq2.nono signature due to covid19