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for Culver City, CA
Friendly and reliable service.
Kathy - Culver City, CA
Pablo is the best!
Barbara - Culver City, CA
The next time an appliance needs fixing, I will request Pablo! He really knows what he is doing, and he answers any questions, in an easy to understand way. You have a very valuable employee, in Pablo!
Richard - Culver City, CA
Vicente - Culver City, CA
Raymund Jackson is very knowledgeable and communicates very well with regards to the appointment time and length of service time.
Kimberly - Culver City, CA
Tech showed up earlier than promised. He was friendly and knowledgeable.
Karen - Culver City, CA
through explanation and insightful.
Victor - Culver City, CA
Enrique was very nice and very professional!!
Professional and knowledgeable
Debra - Culver City, CA
Guys that came out on Tuesday 8/13 were professional and very nice and more importantly, seemed to know their stuff. Previous tech kept telling me he was "just a helper" and wanted to charge me for visit and I had to call Whirlpool to verify no charge. Told me he didn't have authorization number from the store...made several calls before he finally performed the diagnosis. All 3 techs appeared not to have the proper warranty info or authorization numbers needed to perform service so they had to search for this...make calls etc.
Chris - Culver City, CA
Fast & efficient
Lynn - Culver City, CA
He came in a timely manner he knew the specs of our refrigerator he consulted with his tech service as well and found the solution to our problem we know our refrigerator better now and how to keep it from freezing over he was also very friendly and helpful . Highly recommend this Service man
Accommodating & great service
Jacqueline - Culver City, CA
Pablo was very accommodating with working with my schedule. He was helpful and explained everything he was doing.
Great service. Efficient and explanatory. Price was higher than I expected since it did not take long—less than 30 minutes.
Palma - Culver City, CA
Joyce - Culver City, CA
Barbara - Culver City, CA
Thank you. Pablo knew exactly what he was doing. How often do you find someone, who knows what he/she is doing? Called Costco about the problem in the morning, Pablo was in the area, and fixed the problem that afternoon!
Vinod - Culver City, CA
Mary - Culver City, CA
Paul - Culver City, CA
The gentlemen who came to work on the washer drier were absolutely professional, courteous, punctual! GREAT JOB!!!!
Sherry - Culver City, CA
everything explained to me so I could understand which I really appreciated.
ice maker fixed
Ray - Culver City, CA
Excellent service, very knowledgeable
Lynn - Culver City, CA
The second time service call they replaced the gasket on the refrigerator and it seems to be doing the trick so far no frost buildup that’s why I have waited before making any comment keep her fingers crossed I hope it works . Service man was very reassuring that one way or another we will be satisfied with the refrigerator freezer
Myra - Culver City, CA
Francisco delivered outstanding service. He honed in on the problem with great expertise and knew the exact part that I needed. I was reassured that my problem was solved.
Helped Diagnose immediately
Karin - Culver City, CA
He was able to quickly diagnose and help figure out a solution that is cost effective. It turns out the Dishwasher wasn't broken, and he helped me figure out next steps to address it right away. Kudos!
Myra - Culver City, CA
Jaime was an excellent service provider
Lizzy - Culver City, CA
Professional, knowledgeable, friendly. Great service.
Absolutely terrible service
Susan - Culver City, CA
Four trips more than a week apart and I’m living with a failing refrigerator
Susan - Culver City, CA
The technician took his time and explained everything and did a thorough job
Angela - Culver City, CA
Ray was extremely helpful and knowledgeable. And when I called the store, they were also helpful and friendly.
On time order part said exactly when it would come and he be back to fix it
Keith - Culver City, CA
WASHER MAYTAG MVWX655DW1 the washer is working properly now the foot was not leveled .
DRYER WHIRLPOOL WGD4815EW0 "tech found mulitable issues with dryer, oedered partswmw2w00xpl1; ordrng 1 WP338906 (sensor) and 2 349241T (support,roller)s and 1 341241 (belt,drive) and 1 W10823508 (burner-gas) and 1 WP691366 (pulley-idr) and 1 WP694089 (wheel) and 1 279827 (motor!dryer)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 called techline and i explained to them how they have replaced the harness and the board im replacing them; ordrng 1 W11366397 (harness) and 1 W11174836 (board)
REFRIGERATOR WHIRLPOOL WRX988SIBM03 the harness board got replaced its working properly now
WASHER WHIRLPOOL MVWB865GC0 the washer is filling with water now there is also an additional problem the drain hose is laying flat on the ground they need to insert that drain hose right into the drain piping and not have it laying down like that ..showed customer the installation guidline and cx took pictures of it .
DISHWASHER WHIRLPOOL KDFE104DSS5 replace control an panel run test ok request completed
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer complaint shelf not staying : re attach clips at door frezeer all components ok to manufactory specifics.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 need to order parts to the fridge it has a defrost problem fresh food section panel is frozen over .; ordrng 1 W11087438 (fan harness) and 1 W10843055 (board)
REFRIGERATOR WHIRLPOOL WRS315SNHW01 "chk and test refer, all test good refer"
WASHER WHIRLPOOL WFW92HEFW0 helped rj
WASHER WHIRLPOOL WFW92HEFW0 "replaced faughty drain pump, all test good"
REFRIGERATOR WHIRLPOOL WRF560SMHV00 Training complted
REFRIGERATOR WHIRLPOOL WRF560SMHV00 need to order the door because a piece of it broke off ...attaching pics to the sd mobile need to order the door explained to customer that it takes several weeks to get once the door comes we will schedule a call back; ordrng 1 lw10865738 (right doot) and 1 w11178521 (door nametag)
DISHWASHER WHIRLPOOL KDFE104DSS5 d/w need a new control and panel; ordrng 1 W11105848 (panel) and 1 W11305293 (control)
WASHER WHIRLPOOL WFW92HEFW0 tech found fauhty control and pumpwmp6r00nl2; ordrng 1 WPW10605427 (pump-water) and 1 2ndtech (2nd tech) and 1 W11201293 (cntrl-elec)
REFRIGERATOR KITCHENAID KRFC704FSS00 helper done
WASHER MAYTAG MVWX655DW1 Customer complaint not washing : found bad washe plate replaced it run diagnose test all components tested ok to manufactory specifics.
DISHWASHER KITCHENAID KDTM354DSS5 replace panel run testok request completed
FREEZER WHIRLPOOL W5TXEWFWQ01 replace bimetal and control run test ok reuest completed
WASHER WHIRLPOOL WTW4955HW0 Customer complaint not working : found unit not reponding replaced parts run diagnose test all components tested ok to manufactory specifics. WMJ6XMIAPL1
WASHER MAYTAG MVWX655DW1 Customer complaint not washing: found bad wash plate ordering for customer; ordrng 1 W10902814 (washplate)
REFRIGERATOR WHIRLPOOL WRT138FZDM00 checked the fridge and the freezer was working but air was not going down into the freshfood section drain line was clogged up and frozing the returns and chute air towerunclogged it .i alo ohmed out the resistor and the fan wa working
FREEZER WHIRLPOOL W5TXEWFWQ01 found forst on the freezer unit need a new bimetal motor and control; ordrng 1 WPW10225581 (BIMETL-DEF) and 1 WP2315539 (motor) and 1 4388931 (control)
WASHER MAYTAG MVWB835DW3 instruc customer unit was set as rinse only show to customer cycle selection all components tested ok to manufactory specifics.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "tech found door seal on ff refer door not sealing, tech removed ice build up on evap and reformed seal, all test good"
OVEN KITCHENAID KODE507EBS02 "replacd faughty control and display, all test good"
WASHER MAYTAG MVWX655DW1 pre id talk to customer; ordrng 1 W11116592 (cntrl-elec) and 1 W11307244 (lock)
WASHER WHIRLPOOL MVWC465HW2 run test advise customerhow washerworkon the rinse cycle test ok request comleted
DISHWASHER WHIRLPOOL WDT720PADM2 run test no problem found instruc customer how dishwasher works on all the cycles
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "replaced faughty icemaker and seal, all test good"
DRYER WHIRLPOOL WGD6620HC0 Customer complaint shutting off too soon: run diagnose test all components tested ok to manufactory specifics. run cycle for customer on auto dry and time dry to see alternation of temp and dryer staying on
REFRIGERATOR WHIRLPOOL WRS965CIAM00 "Complaint still no making ice , found fz up fill tub againg i call tech line and they want me to replaced the fill tube heater they gave me SR#7725654173; ordrng 1 WPW10347034 (fitting)"
REFRIGERATOR SBS KITCHENAID KSSC42QVS02 helper completed
REFRIGERATOR SBS KITCHENAID KSSC42QVS02 replace motor and door chute run test closing ok request completed
REFRIGERATOR KITCHENAID KRFF302ESS01 System was bvoid of refrigerant. Replaced the evaporator coil and filter drier. Added a low side valve evacuated and recharged the system.
OVEN KITCHENAID KODE507EBS02 tech found wall oven reading f6e6 needs appl manger; ordrng 1 W11179310 (cntrl-elec) and 1 W10801665 (cntrl-elec) and 1 W10916763 (swtch-memb)
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 foud detached seal install back inplace test ok request completed
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "replaced faughty door and ice maker, all test good"
REFRIGERATOR KITCHENAID KSBP25FKSS01 replace fill tube run test no leaks request completed
DRYER MAYTAG MLG2000AWW Customer complaint riping cloth: call AIG part# discontinued 33001868 they will contact customer withing 24- 48 hrs