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for Culver City, CA
Barbara - Culver City, CA
Thank you. Pablo knew exactly what he was doing. How often do you find someone, who knows what he/she is doing? Called Costco about the problem in the morning, Pablo was in the area, and fixed the problem that afternoon!
Vinod - Culver City, CA
Mary - Culver City, CA
Paul - Culver City, CA
The gentlemen who came to work on the washer drier were absolutely professional, courteous, punctual! GREAT JOB!!!!
Sherry - Culver City, CA
everything explained to me so I could understand which I really appreciated.
ice maker fixed
Ray - Culver City, CA
Excellent service, very knowledgeable
Lynn - Culver City, CA
The second time service call they replaced the gasket on the refrigerator and it seems to be doing the trick so far no frost buildup that’s why I have waited before making any comment keep her fingers crossed I hope it works . Service man was very reassuring that one way or another we will be satisfied with the refrigerator freezer
Myra - Culver City, CA
Francisco delivered outstanding service. He honed in on the problem with great expertise and knew the exact part that I needed. I was reassured that my problem was solved.
Helped Diagnose immediately
Karin - Culver City, CA
He was able to quickly diagnose and help figure out a solution that is cost effective. It turns out the Dishwasher wasn't broken, and he helped me figure out next steps to address it right away. Kudos!
Myra - Culver City, CA
Jaime was an excellent service provider
Lizzy - Culver City, CA
Professional, knowledgeable, friendly. Great service.
Absolutely terrible service
Susan - Culver City, CA
Four trips more than a week apart and I’m living with a failing refrigerator
Susan - Culver City, CA
The technician took his time and explained everything and did a thorough job
Angela - Culver City, CA
Ray was extremely helpful and knowledgeable. And when I called the store, they were also helpful and friendly.
On time order part said exactly when it would come and he be back to fix it
Keith - Culver City, CA
Gary - Culver City, CA
On time, polite, efficient
Stephanie - Culver City, CA
Performed warranty service so I can't rate pricing, but service was excellent.
Very nice and courteous service
Nasir - Culver City, CA
On time good follow up
DISHWASHER WHIRLPOOL WDT720PADM2 replace control and panel run test ok request completed instruc customer to clean and dont let any water on top of the panel
WASHER MAYTAG MVWC565FW1 "replaced faughty control, all test good"
REFRIGERATOR WHIRLPOOL WRS965CIAM00 the fridge has a new board inside to see if that stops any water from leaking..
WASHER MAYTAG MHW5500FW0 found bad water pump customer has to make machine accesible resh for 5/16; ordrng 1 WPW10605427 (pump-water)
OVEN WHIRLPOOL WFG510S0AS1 "chk and test oven, found foil on bottom not allowing fresh air to circulate, instruct cust on removal of foil and tested, oven reached 350 and cycled on and off. all teest good"
REFRIGERATOR WHIRLPOOL WRS965CIAM00 reference#A7724843378 called techline about this call i also called francis; ordrng 1 wpw10205978 (motor dispensor) and 1 WPW10476314 (board)
REFRIGERATOR KITCHENAID KSC23C8EYW02 "found refer evap frozen, tech ord cover and instructed cx to defrost; ordrng 1 W10316760 (themostor) and 1 WPW10453428 (evap assym)"
WASHER ROPER RTW4641BQ0 "found start botton stuck and not allowing washer to work. removed rubber cover and reinserted over start botton, all test good"
REFRIGERATOR KITCHENAID KRFC300ESS00 Ice maker failed in harvest mode. Replaced the ive maker and cycled for fill.; used 1 W10884390 (ICEMAKER) from stock
VENT HOOD KITCHENAID KIRD861HSS0 Vent hood will go up but come right back down. Adusted the up switch lever aand tested operation.
RANGE JENN-AIR JES9860AAS "complaing convention oven not working , found bad convention fan motor , just replaced , now its working ok tested fine; used 1 279311 (IGNITOR) from stock"
DRYER WHIRLPOOL n/a replaced thermal cut off dryer heat; used 1 wp8573713 (cust off) from stock
DISHWASHER WHIRLPOOL WDT720PADM2 lubricate hinge run test ok no more nosie secure dish washer in place run test ok request completed auth WJZDOJZAPL1
RANGE WHIRLPOOL WFG525S0HS0 "replaced burn head , swtich and module, all test good"
WASHER WHIRLPOOL WTW7000DW0 "found washer not responding, pud through dign and f0e5 and f0e3 which is over load, showed cust and cont warr about repair, due to being in commerical setting warr will reach out to cx . bill for dign"
RANGE WHIRLPOOL JES9860AAS "chk and test oven , cx complain oven not baking evenly on covection. tech found faughty fan and cover, parts discontinued. call warr and was told tp bill for dign."
WASHER WHIRLPOOL WFW94HEXW2 Customer complaint f06e1: ofund bad motor control board replaced it run diagnose test all components tested ok to manufactory specificis.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "cx refer and found ice buildup on back of freezer wall. restricting air flow to ff section. put through test mode and all test good. energized heater and reformed seal using heat, all test good"
DISHWASHER WHIRLPOOL WDF540PADM3 Customer complaint not drainnning : found overflow clog clear it run diagnose test all components tested ok to manufactory specifics.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 installed ice maker arm that was sent directly to cust. put through cycle all test good
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "chst complain that refer sction is freezing food, tech found serval bags of veggies frozen and milk also due to damper being stuck, tech freed damper and removed ice that had formed on damper to keep from closing, all tst good"
WASHER MAYTAG MVWB835DW0 found bad latch replace local purchaase run test ok; pckd up 1 W10810403 (latvch)
RANGE WHIRLPOOL WFG525S0HS0 found right front burner swtich faughty; ordrng 1 W11233074 (swtich) and 1 WPW10475149 (module) and 1 WPW10515459 (surface igntr)
DRYER MAYTAG MLG2000AWW replaced water pump washer drain and spin
DRYER MAYTAG MLG2000AWW found bad water pump needs two men pull out stack unit autho for double labor ##mjrtjjrxpl2; ordrng 1 WP25001052 (pump-asm) and 1 1twomen (1 twomen)
REFRIGERATOR KITCHENAID KBLO36FTX03 helper complete :
REFRIGERATOR WHIRLPOOL WRF757SDEM01 replaced parts to the refrigerator put the fridge is diagnostics thermistors passed i replaced the board and harness.
RANGE WHIRLPOOL WFG361LVQ1 "found inner glass cracked on range, cust say will use as is and contact us if want move forward"
WASHER MAYTAG MVWC565FW1 replace control board run test ok request completed
DISHWASHER KITCHENAID KUDC03IVWH2 replace console run test ok reuest copleted
DRYER WHIRLPOOL WGD75HEFW0 Customer not power and steamimg room: found outlet not working also broke pipe from wall to dryer instruc customer to call electrician and plumber for pipe on the back
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "replaced evap mtr after de iceing refer, all test good"
WASHER AMANA n/a Customer complaint leaking:found washer lekaing from drain pipe info customer to call plumber run diagnose test washer tested ok to manufactory specifics.
LAUNDRY CENTER MAYTAG MVWB835DW1 "replaced faughty water valve, all test good"
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 HELPING AM TRAINING
WASHER MAYTAG MVWB835DW1 found water valve not opening when unit calls for fill; ordrng 1 W11172234 (water valve)
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 customer complaint is that the fresh food section is freezing .went into diagnostics fc thermistor :passfz thermistor pass too.the problem is that infront of the air vent they had items infront blocking no air flow .
WASHER WHIRLPOOL WTW5000DW1 "cust compl washer not spinning out cloths. chk and test washer found no error codes , washer working according to specs. recallibrate and test. all test email@example.com"
DRYER AMANA NGD4655EW2 Found item stock on door seal remove it run ddiagnose test all components tested ok to manufactory specifics.
REFRIGERATOR MAYTAG MSD2454GRW "found refer completly dead due to compressor pulling lock rotor amps, saftey recall did not repair, comp has hard start kit that was not able to help any longer needs compressor,"