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Local Reviews
for Culver City, CA
Powered by Fluid LOCALFantastic service!
Victor - Culver City, CA
Enrique was very nice and very professional!!
Professional and knowledgeable
Debra - Culver City, CA
Guys that came out on Tuesday 8/13 were professional and very nice and more importantly, seemed to know their stuff. Previous tech kept telling me he was "just a helper" and wanted to charge me for visit and I had to call Whirlpool to verify no charge. Told me he didn't have authorization number from the store...made several calls before he finally performed the diagnosis. All 3 techs appeared not to have the proper warranty info or authorization numbers needed to perform service so they had to search for this...make calls etc.
Chris
Chris - Culver City, CA
Fast & efficient
Great service
Lynn - Culver City, CA
He came in a timely manner he knew the specs of our refrigerator he consulted with his tech service as well and found the solution to our problem we know our refrigerator better now and how to keep it from freezing over he was also very friendly and helpful . Highly recommend this Service man
Accommodating & great service
Jacqueline - Culver City, CA
Pablo was very accommodating with working with my schedule. He was helpful and explained everything he was doing.
Great service. Efficient and explanatory. Price was higher than I expected since it did not take long—less than 30 minutes.
Palma - Culver City, CA
Great Service
Joyce - Culver City, CA
Great service!
Barbara - Culver City, CA
Thank you. Pablo knew exactly what he was doing. How often do you find someone, who knows what he/she is doing? Called Costco about the problem in the morning, Pablo was in the area, and fixed the problem that afternoon!
skilled teck
Vinod - Culver City, CA
Great service
Mary - Culver City, CA
Great service!!
Paul - Culver City, CA
The gentlemen who came to work on the washer drier were absolutely professional, courteous, punctual! GREAT JOB!!!!
Service
Sherry - Culver City, CA
everything explained to me so I could understand which I really appreciated.
ice maker fixed
Ray - Culver City, CA
Excellent service, very knowledgeable
Great service
Lynn - Culver City, CA
The second time service call they replaced the gasket on the refrigerator and it seems to be doing the trick so far no frost buildup that’s why I have waited before making any comment keep her fingers crossed I hope it works . Service man was very reassuring that one way or another we will be satisfied with the refrigerator freezer
Outstanding service
Myra - Culver City, CA
Francisco delivered outstanding service. He honed in on the problem with great expertise and knew the exact part that I needed. I was reassured that my problem was solved.
Helped Diagnose immediately
Karin - Culver City, CA
He was able to quickly diagnose and help figure out a solution that is cost effective. It turns out the Dishwasher wasn't broken, and he helped me figure out next steps to address it right away. Kudos!
Excellent service
Myra - Culver City, CA
Jaime was an excellent service provider
Great Service.
Lizzy - Culver City, CA
Professional, knowledgeable, friendly. Great service.
Absolutely terrible service
Susan - Culver City, CA
Four trips more than a week apart and I’m living with a failing refrigerator
Great technician
Susan - Culver City, CA
The technician took his time and explained everything and did a thorough job
Great service
Angela - Culver City, CA
Ray was extremely helpful and knowledgeable. And when I called the store, they were also helpful and friendly.
On time order part said exactly when it would come and he be back to fix it
Keith - Culver City, CA
professional
Gary - Culver City, CA
On time, polite, efficient
Stephanie - Culver City, CA
Performed warranty service so I can't rate pricing, but service was excellent.
Very nice and courteous service
Nasir - Culver City, CA
On time good follow up
Jaime G.
WASHER WHIRLPOOL WGT4027HW0 installed a new capacitor and actuator. washer is now working
Francisco J.
DISHWASHER WHIRLPOOL WDF520PADM7 the drain pump is working properly what was clogged wa the air gap.
Jaime G.
DISHWASHER KITCHENAID KDTE254ESS2 found devri in the pump had it removed dishwasher worked again. in case unit dose not drain again in the next 72 hours pump will have to be replaced
Francisco J.
WASHER AMANA NTW4516FW3 checked the washer its working properly there are no problems to it...
Edi C.
WASHER MAYTAG MVWB835DW3 Customer complaint not working : run diagnose test found error codes for out of balance and lose of power found bad outlet also instruct customer on balance load all compoenents tested ok to manufactory specifics.
Raymond J.
REFRIGERATOR WHIRLPOOL KRSC503ESS00 "tech found fan disconnected, tech reconnected fan and all tech good"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "cx compl of leak, tech found water leaking from top connector located on top left coner at fzr door. tech pushed water line deeper into connector and all test good"
Raymond J.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 "tech chk refer and ver noise but was not able pin point , tech called tech assist and refer was put in for reviewSR 7725158241"
Raymond J.
REFRIGERATOR KITCHENAID KBSD618ESS01 "chk and test ice maker, all test good would not dup any problems working according"
Edi C.
DISHWASHER WHIRLPOOL KDTM404ESS2 Customer complaint not drainning : found clog overflow cleaned tested all components tested ok to manufactory specifics.
Jaime G.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 installed a new compressor and evaporator mfg. sent the set to customer. i returned the other parts i receivedauthorization for double labor# KLWERLWNL2
Raymond J.
REFRIGERATOR AMANA ABB1924WEW3 "chk and test refer found damper stuck due to ice , tech removed ice all test good"
Enrique M.
DISHWASHER KITCHENAID KDTM354DSS3 "Not working at all, replaced the pump and motor, main control board and lower rollers, ran diagnostics working fine now."
Raymond J.
REFRIGERATOR KITCHENAID KRFF302ESS01 helper complete
Jaime G.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 found a sealed system problem ordered parts; ordrng 1 WPW10317014 (evaporator) and 1 WPW10507886 (compsr)
Jaime G.
RANGE WHIRLPOOL JGS9900LS2 gave customer the estimate they will think about it
Francis C.
REFRIGERATOR SBS WHIRLPOOL WRS965CIAM00 "Complaing not making ice , i found open heater icemaker , i call whirpool tech line and they gave sr#7725654173 , also he told me to order the new door , I CALL AIG WLQXC00XPL2. I WILL Take Care this customer .; ordrng 1 LW10472984 (dor-fip ss)"
Edi C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Customer complaint refri not closing:checked unit refrigerator had mullion so it wont close as smoth as the one with out it all tested ok to manufactory specifics.
Francis C.
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Installed part ,now its working ok tested fine , also i ran a deep vacum, i call and they gave me aditional labor JLLFV00NL2."
Raymond J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "refplaced door and applied heat to form door seals, all test good"
Raymond J.
REFRIGERATOR KITCHENAID KUIC15PHZS0 "found ice maker not working due to faughty compressor, cust say will replaced due to age."
Enrique M.
DISHWASHER KITCHENAID KDTM354DSS3 "Wash motor not working, broken rollers, ordering sump and motor, pcb and rollers.; ordrng 1 W10854216 (cntrl-elec) and 1 W10805015 (pump&motor) and 1 WPW10195417 (lower roller asm)"
Raymond J.
REFRIGERATOR KITCHENAID KRFF707ESS01 "chk and test refer, found frost starting to form again in fresh food evaporator, called tech line and doc all prev repairs, there is no other reccomd at this time for this issue. will be put up for reviiew.file #7725626587"
Edi C.
REFRIGERATOR KITCHENAID KRMF706ESS00 install parts now differernt problem ordering more parts for customer; ordrng 1 W10894103 (control elect) and 1 W11125932 (trim) and 1 W10815669 (dor-fip ss) and 1 WPW10769076 (control elct)
Edi C.
WASHER WHIRLPOOL WTW5000DW1 Customer complaint not working : found clip from door lock disangage re inserted washer tested ok to manufactory specifics.
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 tech found frost and ice build up on top left coner of freezer dur to door seal on sealing. tech applied heat to door seal and reformed to cabnet. all test good
Jaime G.
WASHER WHIRLPOOL GHW9400PW4 found a bad water-valve gave customer an estimate
Raymond J.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 chk dishwasher and found seal not pushed in completely and causing water to leak out bottom rt. tech repaired seal and all test good.
Raymond J.
REFRIGERATOR KITCHENAID KRFF302ESS01 helper complete
Edi C.
REFRIGERATOR KITCHENAID KRFF302ESS01 tech tried to test compressor through dign. control would not respond tech called tech line and they say replaceed user inter also. SR # 7725608276debra.marksberry@optimityadvisors.com; ordrng 1 W10860447 (cntrl-elec)
Edi C.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Customer complaint ice on botton : found icebuilding on botton of frezzer clog drain clear it run diagnose test all components tested ok to manufactory specifics.
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Replaced the diffuser assembly.
Francis C.
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Complaing not making ice , found sealed system isue , ordering compressor , RC evaporator and Condenser coil , i call Jennair and they gave aditional labor for this job JLLFV00NL2.; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor) and 1 W10865728 (condenser)"
Raymond J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "chk and test refer, found water line not fully inserted and leaking, tech repaired and all test good"
Raymond J.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "chk and test refer, found damper frozen open, tech repaired damper, all test good"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 tech found found ice maker not working and broken door hingewljw000xpl2; ordrng 1 LW10413519 (dor-fip ms) and 1 4317943 (icemaker only)
Edi C.
REFRIGERATOR KITCHENAID KRMF706ESS00 call master tech for advise will be caming back with him needing parts; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support) and 1 WPW10675033 (cntrl-elec) and 1 mastertech (master tech)
Raymond J.
REFRIGERATOR KITCHENAID KRFF707ESS01 replaced fan per serv flash all test good
Francis C.
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Complaint not making ice , found FC fan motor cover evap disconected , just reintalled , i ran a test all component working ok , im goind to leave the order open just in case i need to return , im going to contact custumer by wednesday to see how refrigerator working , i call whirpool and they gave me sr#7725534010 . also temperature fc was at 20 degree and the RC 40 degree; schdld next appmnt for 8/7 WED !"
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 the fridge section is freezing all the food need to order the damper to the fridge side .; schdld next appmnt for 8/5 MON !