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for Costa Mesa, CA
William - Costa Mesa, CA
John is the best tech ever.
Charles - Costa Mesa, CA
The service rep was great. The fact that the call was originally scheduled even though there was a part missing - not so good
Sara - Costa Mesa, CA
Quick to arrive, quick to repair!
Gary - Costa Mesa, CA
Naveed - Costa Mesa, CA
Harlan - Costa Mesa, CA
Service was GREAT! Iwa notified several times, different methods, and Tech arrived as scheduled.
Sharon - Costa Mesa, CA
My new Whirlpool washer was delivered on Tuesday, Jan 29 and it had a problem. Called Whirlpool warranty service and they scheduled Paradise Appliance to come out the next day. Johnny came out, ran some tests and fixed the problem. Thank you!
Isabel - Costa Mesa, CA
Good Service and Fast
Brian - Costa Mesa, CA
Sarkis was able to remove and replace the part in a timely manner
Jude - Costa Mesa, CA
Very competent and skilled.
The mechanic was not knowledgable.a few days later parts came loose and I had to call for someone else to come and fix it.Second service was very good
Eric - Costa Mesa, CA
Carrie - Costa Mesa, CA
We are thankful to have John’s expertises. He spent a thorough amount of time reviewing the issues we were experiencing and trouble shot several options before the frig water housing was replaced to ensue it was the correct choice. After he confirmed, he did a beautiful job replacing the fliter and informing us. Nice work!
Debra - Costa Mesa, CA
Friendly and fast
Your Amazing Employee
Nickolette - Costa Mesa, CA
John, the tech we had, was the most polite, knowledgeable person. He was personable and asked if there was any other questions we had or if there was any other appliance that we needed looked at while he was there. Our kitchen appliances are all from IKEA and the experience with them was perfect and above expectations. So it makes sense that they would partner with a company like you - congratulations
Refrigerator Warranty Repair
Robert - Costa Mesa, CA
Courteous and prompt service.
Great job on the fridge and dishwasher
Frank - Costa Mesa, CA
Great service - Bad automated system
Jason - Costa Mesa, CA
Took so many reschedulings finally get a correct appointment time. Problem could have easily been resolved if an automated system wasn’t handling the calls. Please have humans handle the phones. The technician that handled the service was very professional and did the repair quick!
Sam - Costa Mesa, CA
Joe - Costa Mesa, CA
DISHWASHER WHIRLPOOL WDF520PADM7 found that cx isnt using rinse aid and not running hot water before the wash.. advised that will help with her drying tramendously .. i found heater to work perfectly so nothing wrong with the washer
SXS 22' WHIRLPOOL n/a Replaced door tested unit heated gasket called for autho on labor. Wjfam00nl2
KITCHEN WHIRLPOOL n/a F81F64Erro code for slow drain and float switch. Seems to be old codes. Refreshed and ran unit 3x to see if leaks was from seal or diverted valve. No leaks found left it running for 10 minutes each no leaks unfortunately we can't replace parts if there's no signs of leaks. If issue happens again they can contact contract again. WPW10671942
DRYER MAYTAG MEDC465HW0 Wrong part v; ordrng 1 WP8578354 (TEMP)
REFRIGERATOR KITCHENAID KRSC503ESS00 refg drain was plugged cleand ckd working ok
REFRIGERATOR JENN-AIR JF42NXFXDE00 cx needs user intrergface; ordrng 1 W10776331 (cntrl-elec)
DISHWASHER JENN-AIR JDTSS244GPO cx had loose handle on dishwasher tighten and showed cx how to put rinse aid in
DRYER-GAS WHIRLPOOL WGD75HEFW0 Part was sent to customer. Replaced part and tested unit no further issues. Called for autho on extra labor stacked unit. Wjcem00ml2
REFRIGERATOR WHIRLPOOL n/a Replaced parts but separate issue from last time. This time was no cooling at all last time was ice buildup. Fixed the harness before the cabinet for compressor. Tested unit and unit finally got power to power up compressor. Bill separately not a callback separate issue.
MICROWAVE WHIRLPOOL AMV2307PFS2 Replaced fuse tested unit no fuher issues. ; used 1 WPM0805101 (FUSE 20A) from stock
OVEN JENN-AIR n/a Unit needed fan sensor reset it wasn't allowing unit to turn on and bake. Removed error code and removed obstruction on fan so it can spin freely. Tested unit no further issues.
RANGE WHIRLPOOL WFG505M0BS3 Unit needed gas valve shutoff fixed it was jammed not allow gas to flow thru. Tested unit no further issues. Also had issue with igniter assembly. Removed igniter and found harness was shorted. Fixed harness tested unit no further issues.
MICROWAVE JENN-AIR JMV9196CS3 Replaced all parts and tested unit no further issues with it all checked out ok
MICROWAVE OTR KITCHENAID n/a Unit needed adjustments to the switch assembly fixed switches and tested unit no further issues. Broke glass while during repairs so gave customer discount.
DRYER MAYTAG MEDC465HW0 "Customers unit has an issue witht the heating cycles. replaced timer, but found that the relays in the temperature switch are defective. needs new; ordrng 1 WP3405156 (switch) and 1 WP3977767 (thrmst-fix)"
WASHER MAYTAG MVWC565FW1 "switched out part and advised customer to get surge protector for his unit. recalibrated and tested unit, unit funcitons properly."
DISHWASHER WHIRLPOOL WDT710PAHZ1 "dishwasher handle defect. replaced handle and tested unit, unit funcitons properly."
REFRIGERATOR KITCHENAID KRMF706ESS01 "replaced control boards, wire harness is good. control inside the damper drawer had corrosion on it. allow 2-3 weeks to monitor unit, if call back, requesting master tech assistance."
REFRIGERATOR KITCHENAID KRFC604FSS00 KJ8ND00EPL1 double labor authorition #kj9ss00dpl2 so#129472; ordrng 1 W10889360 (cover-evap) and 1 W11333076 (board) and 1 W11099702 (ui panel)
DISHWASHER WHIRLPOOL GU2700XTSQ1 Unit needs new sump motor assembly error code for not motor movement. Spoke with customer on repairs she will look into new unit. Paid Vic check
REFRIGERATOR IKEA ISC23CDEXY02 Replaced both parts under psp and charged only labor for repairs. Collected via cc. Water was comming from valve to ice maker inlet and was causing water to ice up and break motor. All tested fine. If any issues in future contact JH
REFRIGERATOR KITCHENAID KBFN506ESS01 we pulled refg out water tub was banded co water goingin to i.m
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Called techline they informed me thermistors reading were fine they told me they needed board. Custo,era had board alrea replaced customer very upset she will call customer care and see if there's further options ordering parts. ; ordrng 1 482338 (adhesive) and 1 W10316760 (thermistor) and 1 W11223729 (BOARD)"
OVEN KITCHENAID KSGB900ESS0 Replaced parts tested unit no further issues.
RANGE WHIRLPOOL WEG745H0FS0 Unit needed the manifold cleared no gas comming thru and igniting. Misalignment on the igniter. Removed and tested unit.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked wiring harness. No breaks in the lines when I disconnect the harness at power supply for bottom right unit stops making the clicking sound. Noise is def comming from diverted valve getting power from main supply, checked ui on the drawer deli and found corrosion. Ordering that part and wil replace the boards from last time thru the warranty of those boards. ; ordrng 1 WPW10769076 (cntrl-elec)"
REFRIGERATOR IKEA ISC23CDEXY02 Needs motor and valve. Ordering parts setting up next week. T2 parts covered. ; ordrng 1 WPW10258562 (valve-inlt)
OVEN KITCHENAID KOST100ESS01 "complaing not display , found bad control panel , just replaced now its ok tested fine , using use authorization # kj0ri00dp1mfrref # 7724214590."
REFRIGERATOR WHIRLPOOL WRT134TFDW Bill for double labor seal system. Swpm2xgt3r-1Called trade partner didn't have the autho on file. Bill for double later. All tested fine charged unit after parts replaced. No leaks.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 replaced the difuser and heated gasket to make a good seal; used 1 W11164593 (DIFUSER) from stock
DRYER WHIRLPOOL WGD5000DW3 replaced failed sensor/coil. tested for correct heating operation.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Unit iced up at the return they need to unplug unit for 2 days doors open. Explained to customer not to turn on unit u tìo Wednesday. Checked compressor unit worked fixed door seal. Once unit ice melts no further issues present.
OVEN KITCHENAID KSGB900ESS0 Error code for fan assembly replacement. They gave a policy adjustment just for the diagnosis of repairs. Customer responsible for labor When I arrived customer was told its all covered. To him to call whirlpool get I straighten up
REFRIGERATOR WHIRLPOOL n/a U it needed seal system. Restriction in the Evap. Ordering parts setting up next week. Vip whirlpool ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
REFRIGERATOR KITCHENAID KRMF706ESS01 SR- 7724189164 spoke with techline he informed me it might be power supply but according to customer it's the only unit that seems to be turning off. I told him to put a clock on the same circuit digital clock n if it's loosing time then we know it's an issue with the outlet or with the breaker box. When I was there I checked breaker and tapped it few times and it looks like it possibly flickered the lights so it's possible to be the lights. I'm reordering boards. As per techline could be power supply or it could be a pinched wire in cabinet. Spoke on the Skype feed with techs. Might need to have master tech run the call if problem continues. ; ordrng 1 W10804160 (cntrl-elec) and 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec)
DISHWASHER KITCHENAID KDFE104DWH2 replaced sump assembly tested working good
DRYER MAYTAG MGD8000AG0 Mitel00dpl1Replaced parts tested unit no further issues.
RANGE KITCHENAID KSGG700ESS1 installed parts listed ckd working ok
DISHWASHER WHIRLPOOL KDPE234GPS0 cx soap dispensor need to be adjusted tested working good
REFRIGERATOR KITCHENAID KBSD618ESS01 cx concerned door not stright adjusted door gasket