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for Cerritos, CA
Malathy - Cerritos, CA
Richard - Cerritos, CA
Arthur - Cerritos, CA
Albert - Cerritos, CA
Oriale Preston was a true professional when he came to look at our non-working microwave. He analyzed the problem quickly, gave us a honest opinion, we thanked him and because the cost of repair to replace our 12-year microwave, we decided not to go ahead.
Nice guy great service
Kenny - Cerritos, CA
Jimmy - Cerritos, CA
The repair service went quick and simple
Irma - Cerritos, CA
knew what he was doing found the main problem and tried to resolve it
Seung - Cerritos, CA
Just visit/ no service was provided
Manjeet - Cerritos, CA
Victor was pleasant to talk to him
Amit - Cerritos, CA
Sravut - Cerritos, CA
Abigail - Cerritos, CA
Performed as he said he would and did a great job.
Bobby - Cerritos, CA
After sever episodes of ice maker failure, Victor seemed to resolve the issue. As of now it is working as it should.
Ray - Cerritos, CA
Ramon Heredia is an excellent technician. His courteousness and servicing ability is a credit to Paradise Appliance Service and Whirlpool is to be commended for using him to represent their products and service.
William - Cerritos, CA
This was a warranty issue. Slow leak from water filter area. Rose did 2 visits to confirm what needed to be done. 2nd visit she replaced a part so quickly and professionally I was amazed.
Home Refrigerator/ice maker
Bobby - Cerritos, CA
Larry was very professional, methodical in his approach to diagnosing the problem with my refrigerator ice maker. Once the issue was found it was promptly repaired and the is expected maker has been performing as expected. Great job Larry, thanks for your service.
Sue - Cerritos, CA
Craig - Cerritos, CA
Sallyann - Cerritos, CA
Excellent & friendly service!
Li-chen - Cerritos, CA
Marnee - Cerritos, CA
Oriale first listened to my description on how the fridge ice and water dispensers were not working as well as the door not closing properly. He then checked the functionality of the ice and water dispensers. He also checked the fridge door. He figured out the fridge not closing properly caused the ice and water dispensers to not work. So he made the adjustment to the door. Now they are working like they are supposed to. Oriale was very thorough and made sure the problem was solved.
Jerilyn - Cerritos, CA
Alvina - Cerritos, CA
Very professional. Did an excellent & fast repair. Had the parts with him & had the washer up & running in little time
Pauline - Cerritos, CA
Edwin - Cerritos, CA
Very nice experience with Larry
Francisco - Cerritos, CA
David - Cerritos, CA
Victor did a great job, very knowledgeable and proficient. Quick courteous service, HIGHLY recommended!
Timely and great service and demonstrate how to adjustment in future,
Subash - Cerritos, CA
Service was great
REFRIGERATOR KITCHENAID KSSC36QTS02 "found display not working short inside door, broken wire. part discontinued unable to replace door to repair unit."
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Training completed , this unit is a 600a we dont have the freon yet to work in this unit ."
REFRIGERATOR WHIRLPOOL WRT112CZJW00 q1no-q2no-no sign covid-19--file case #7727916354...found freon leak.. 600a unit. not repairable
WASHER MAYTAG MHW5630HW0 "replaced bad door gasket with holes causing water leak, ran test with water working ok. found low flow error when testing cleared pressure hose & reinstalled connector to pressure switch, ran to times now ok. cust called for repair before warranty expired. not signed due to COVID-19 protocol. Q1: No, Q2: No"
OVEN WHIRLPOOL WFE505W0HS1 "found broken wire to supply terminal block causing no heat. made proper wire repair unit tested & working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR KITCHENAID KSSC36QTS02 "light display does not light up has 5v dc from main cntrl to display, auger motor cover in ice needs parts replaced; ordrng 1 W10822635 (motor) and 1 WP2318082 (shaft) and 1 WP2318054 (cntrl-elec) and 1 WP2315559 (sleeve)"
REFRIGERATOR KITCHENAID KRFC704FPS03 q1no-q2no--no sign-covid-19----leveled refer door so handles are level. reinstalled aue filter.. unit is working properly.
WASHER WHIRLPOOL MAH8700AWW needs door but NLA
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "replaced bad thermistor was not attached to evap & main cntrl board casuing ice build up issue, unit cooling & working not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "removed lots of lint packed on condenser coils causing poor air flow, also found no lights on when door was opened, power cycled unit compressor is running lights are on unit is cooling. advised cust to allow several hours to get up to temp."
RANGE WHIRLPOOL WEG750H0HZ0 unit not starting all the time needs parts replaced; ordrng 1 W10860916 (module-spk) and 1 WPW10475149 (module-spk) and 1 WPW10324262 (igntr-oven)
WASHER WHIRLPOOL WTW7000DW0 "F6E3 communication error, replaced main board and console, q1 no q2 no q3 no, i didn't get signature cause covid-19, also the parts were send by warehouse.; used 1 W10860738 (console), and 1 w11333076 (electrical board) from stock"
REFRIGERATOR KITCHENAID KRFC704FPS01 Q1: noQ2: no no signature due to covid-19 i replaced main cntrl due to oldboard not suppying heater with propor voltage so no unit shoulndt freez up again.
DISHWASHER MAYTAG MDB4949SDM3 Q1 no Q2 no. No signiature due to covid 19. Dishwasher is not draining. Found paper like substance in the filter assembly and pump inlet.
REFRIGERATOR KITCHENAID KRFC704FPS01 p2 pin7 pink p1 pin2 wtbk; ordrng 1 W11114721 (cntrl)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 q1no-q2no--no sign-covid-19-add foam to left door liner where sinked in.. dispenser working ok now
DRYER WHIRLPOOL WGD5000DW3 "door seal torn at r. botton, replaced per tech support i used ceilicon to glue gasket on place q1 no q2 no i didn't get signature cause covid-19"
WASHER WHIRLPOOL WTW5000DW3 "found long fill error causing unit to stop cust hot water valve was not turned on, turn on water for cust ran thru diagnostic test working ok. not sign due to COVID-19 protocol. Q1: No, Q2: No Q2:3 NO"
REFRIGERATOR WHIRLPOOL WRS576FIDM01 replaced ice maker.. harvest and fill test ok.; used 1 W10873791 (ICEMAKER) from stock
DISHWASHER WHIRLPOOL WDF520PADM7 "replaced sump motor assy motor not turning, ran test in diagnostics,working ok. Q1 NO Q2 NO Q3 NO"
REFRIGERATOR KITCHENAID KRMF706ESS01 Training complted
REFRIGERATOR KITCHENAID KRMF706ESS01 "replaced main cntrl both evap fan motors, advised cust to allow 24 hrs to get proper temp. authorization # kpe33pddp1"
MICROWAVE OTR KITCHENAID KHMS2056SSS0 Training completed
MICROWAVE OTR KITCHENAID KHMS2056SSS0 "replaced bad mircrowave door unable to select make any selections, tested working ok."
DRYER WHIRLPOOL n/a "found broken drum belt & frozen idler pulley wheel, needs parts replaced; ordrng 1 WP8547168 (belt) and 1 8547174V (pulley-idr)"
WASHER MAYTAG MVWB835DW5 "ran washer test with water was unable to find any leaks, advised cust to make sure to use he soaps & check plumbing for overflow, runn diagnostics working ok."
DISHWASHER KITCHENAID KDTE204DSS0 replaced broken cable.tested for correct door opening/closing.. left side door has been damaged.; used 1 8194001 (LINK) from stock
MICROWAVE OTR KITCHENAID KHMS2056SSS0 "microwave door cntrl not responding , needs door replaced; ordrng 1 W10282802 (door/mw)"
REFRIGERATOR KITCHENAID KSSC36QTS02 "found display board flickering & dispenser door not closing all the way allowing air inside freezer, ice & water dispensers not working, ordering parts; ordrng 1 WPW10151236 (cntrl-elec) and 1 WPW10546285 (motor) and 1 WP2180353 (door-chute)"
MICROWAVE WHIRLPOOL WMH54521JZ0 "replaced faulty door with display shorting & not working, tested working ok."
REFRIGERATOR KITCHENAID KRSC703HPS00 "replaced bad fill valve for water dispenser causing water leak, tested working ok."
DISHWASHER KITCHENAID KDTE204GPS0 "found heater wire harness connector not in place, reinstalled connection, ran test in diagnostics working ok."
REFRIGERATOR WHIRLPOOL WRT111SFDW04 overload broken replaced compresssor start working; used 1 8201786 (START-DEV) from stock
WASHER MAYTAG MVWB765FW3 Replaced the main control board and the water inlet valve. Recalibrated and tested operation.
COOKTOP WHIRLPOOL KCGS550ESS01 "cust did not understand how to light surface burners & to set to simmer, showed cust unit working ok."
WASHER MAYTAG MVWB765FW3 Intermittent power loss tried a different outlet still the same. ordering new control board. Also the boeard will buzz when not powered; ordrng 1 W11195970 (elec control) and 1 W11165546 (valve)
RANGE JENN-AIR JGRP548WP00 s-r #7727260021....(2011 model).checked left oven for correct ignition and heating. also verified correct operation of middle front top burner..right front foot adjustment broken. not covered.
REFRIGERATOR KITCHENAID WRV986FDEM "per male fridge turns off by itself, repalced main board."
OVEN AMANA AER6303MFS2 ran temp test on oven with temp probe average temp was 349.5 set at 350 degrees called tech line unit is operating normally no issues advised cust working ok.sr#7727174972
WASHER MAYTAG MVWC565FW2 Checked the washer found no leaks. Water leak is coming from water heater pressure relief valve next to the washer.