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Local Reviews
for Aliso Viejo, CA
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Monique - Aliso Viejo, CA
He did a good job. He was friendly
Good Service Co.!
Michael - Aliso Viejo, CA
The repair technician was polite, knowledgeable, professional and got the job done. A good service experience.
The repair man had to come to my home twice as he was unable to repair my refrigerator the first time. He initially stated the compressor had gone bad
Alicia - Aliso Viejo, CA
Great service, would hire again
Ryan - Aliso Viejo, CA
Paradise was easy to work with. Jorge was very courteous, very knowledgeable, and worked quickly to thoroughly diagnose the problem and fix it. He called to alert me he was on the way too. Thanks again
Gayleen
Gayleen - Aliso Viejo, CA
We had to wait a week to get a part. The serviceman was outstanding. It was a little inconvenience not to have a working refrigerator for 2weeks.
Michael
Micheal - Aliso Viejo, CA
Service is good with the exception of the mechanical call you get the night before. The customer should be able to pick the day and time considering that we all have jobs, kids and very little time
Very nice gentleman and great service, even though it was not fixed.
Dale - Aliso Viejo, CA
Unfortunately, need a new fridge and mine is only 5 years old. Very disappointing that the Whirlpool product is not as good as it used to be.
Great service
Steve - Aliso Viejo, CA
On time, professional
Honest and Efficient
Mark - Aliso Viejo, CA
Sarkis was both Honest and Efficient. I'll return to Paradise Appliance and Sarkis in the future.
Thanks Jorge
Amanda - Aliso Viejo, CA
Jorge was friendly and efficient. Thanks so much for the great work.
Friendly service
Gina - Aliso Viejo, CA
Great customer service
Jennifer - Aliso Viejo, CA
Good Service. Covered by our Service Policy.
David - Aliso Viejo, CA
Sarkis did a fine job.
Great Service
Rebecca - Aliso Viejo, CA
The repair of the upper basket on my KitchenAid Dishwasher needed parts to be replaced under warranty. My service man was diligent, professional and thorough.
Great service and technician! Thank you!
Jared - Aliso Viejo, CA
Owner
Brian - Aliso Viejo, CA
Fair Assessment
Dawn - Aliso Viejo, CA
Ramon provided an assessment of our dishwasher pump that we thought was broken and let us know that he couldn’t find anything wrong with it and wouldn’t recommend spending the money to replace it.
Thank you
Teresa - Aliso Viejo, CA
Very happy with the service provided. The technician was very professional and knowledgeable about my washer and dryer. Would definitely recommend Paradise.
Personable & Pleasant Service Repr
Susan - Aliso Viejo, CA
Provided a good explanation on the problem and what to expect in the future
Judy
Judith - Aliso Viejo, CA
He was unable to fix the problem with the water dispenser. I bought a new water filter as he suggested ( the one I had was on,y 3 months old) but after putting in the new filter it worked for less than a day, and then stopped dispensing water again. The refrigerator is only 10 months old.
Great Service
Dean - Aliso Viejo, CA
Good service would recomend
Great service!
Julie - Aliso Viejo, CA
Doug was great. He was super communicative and helpful. Thank you!
Fixed the dishwasher!!
Benjamin - Aliso Viejo, CA
Awesome.
Great service
James - Aliso Viejo, CA
Good experience
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "#7726495966, due to not cooling, called techline they told me to re solder the joints from condenser unit and charged again, I did it cherged 5.0 freon all tested out fine for now. if happen again or leak out again this is unrepairable."
Jonathan H.
DISHWASHER WHIRLPOOL WDT750SAHZ0 unit needed wheel replaced and tested no furtehr issues unit working now door opens and closes racks working fine no falling dishes all tested ok
Jonathan H.
DRYER MAYTAG MVWC565FW1 replaced the valve assembly tested unit no further issues they had defective coil now allowing unit to have ghas ignited. fixed issue no furtehr problems ; used 1 WP3406107 (SWITCH-DOR) from stock
Jonathan H.
LAUNDRY CENTER WHIRLPOOL WTW8500DW5 "#1189 f2e1 error stuck key fixed error code also checked the off balance issue, they underload the bulky load when using the sheets they need more towels to off set the weight all else tested fine no more issues"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 I did clean the system and installed new dryer and charged 5.0 oz freon unit is working fine now. if refrigerator fail again in about 2 or 3 weeks for sure is leak internal unrepairable.
Jorge A.
DISHWASHER WHIRLPOOL WDF331PAHS0 "Due to no dryen, i ran test mode all tested outok, adviced customer to use Jet dry for better function. run allthe test and check under at the bottom of diswasher no leaks."
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Due to pump not working, i replaced new pup motor for brtter function, also drai pump and panel as well.; used 1 WPW10348269 (DRAIN PUMP) from stock"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "#7725844294 , CALLED TECHLINE SAID ORDER NEW DRYER AND FLUSH ALL THE SYSTEM VACUM THE SYTEM.; ordrng 1 W11256565 (evaporator) and 2 WPW10143759 (dryer)s"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 replaced handle that i 'scratched' all tested fine
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "##3583code, unit had issue with the control setting on temps the vent was staying open and temps at -5 were afftecting all teh food fixed temps and also fixed crisper drawer no further issues"
Jonathan H.
LAUNDRY CENTER WHIRLPOOL WTW5000DW1 cust showed video of unit going way out of balance ordering suspension setting up asap appt; ordrng 1 W11130362 (suspension)
Jonathan H.
RANGE KITCHENAID KDTE334GPS0 UNIT NEEDS RACK ADJUSTERS AND TEH RAILS CODE COVERING PARST AND LABOR; ordrng 4 WPW10546503 (ADJUSTER)s
Jorge A.
REFRIGERATOR WHIRLPOOL KRMF706EBS00 Due to display ui is not working as should be. i installed new UI Display for prper op.... parts under S- CODE.
Jorge A.
DISHWASHER WHIRLPOOL WDF331PAHS0 "Due to sometimes disprnsing , I installed new dispenser and control board for proepr fucntion."
Jorge A.
WASHER WHIRLPOOL WTW4855HW1 "Diue to no agitator, I installed actuator also clean agitator a lot of hair all tested out ok."
Jonathan H.
DISHWASHER WHIRLPOOL WDF330PAHB2 impellar siezed up not allowing unit to drain removed motor and fixed motor implllar and tested unit cleared error ocodes in diag and tested no furtehr issues unit now drains
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Due to leak at the bootom of the air gap in the sink, i installed new hose and clamp for no leak, this is different problem than before."
Jorge A.
REFRIGERATOR WHIRLPOOL KRMF706EBS00 Due to no ligh in display need to order part; ordrng 1 W11330971 (control UI)
Jonathan H.
DRYER MAYTAG MGDB850WR0 unit needed pulley fixed the oulley idler assembly was wearing down fixed reinstalled drum and bulkhead and door no furtehr issues paid via cc
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Due to not coo;ing, i did vacuum and charged 5.0 freon, found no leak, cust. will forward updted with me."
Jonathan H.
MICROWAVE WHIRLPOOL RMC305PDB1 removed unit the element was defective fized fuse in rear tested unit both elements heating up no furtehr issue
Jonathan H.
REFRIGERATOR WHIRLPOOL KFIS20XVMS2 "unit not sending power to the compressor or fans i checked lv board to reset but no operation into diagnostics or service mode, needs new board kit but board is discontinued called whirlpool trade partner to see if they have sub number for lv board they dont its discontinued i got ref number SR- 772608749813053103SP- board"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "heated gasket found bottomleft corner slightly opened air gap, no condensation when i checked, i pulled off door and aligned gasket no furtehr issues all tested ok"
Jonathan H.
LAUNDRY CENTER WHIRLPOOL WTW8000DW5 unit was grinding on the bottom when the tub was too full error ocde for friction i ran unit and found drain pan underneath is slightly rubbing i adjusted the feet but they might need new pan eventually. calibrated unit and cleared code no furtehr issues
Jonathan H.
REFRIGERATOR KITCHENAID KSSO42QTX00 unit needs new harness for disp. auger motor someone had rewired this and unfortunatly theres no wiring harness for this model and theres no door anymore which has the harness attached W10130866 - door explained to cutomer its needs new proper harness and the motor but we cant rewire this. they will need to have someone else do it customer very upset due to teh inconv wqe will waive the servbbice charge becausde we have literally no options for him W10822635 - motor
Jonathan H.
WASHER WHIRLPOOL WTW5000DW1 LEVELED THE UNIT AND RECALIBRATED UNIT AS WELL RAN DPIN DRAIN CYCLE WITH 5 TOWELS NO ISSUES FIXED THE DRAIN HOSE AND WATER INLET HOSES AS WELL. NO FURTEHR ISSUES
Jonathan H.
FREEZER AMANA ART106TFDW01 UNIT NEEDED ADHEISIVE APPLIED ALONG CABINET NOTICED LSRGE AIT GAP BETWWEEN LINER AND CABINET ALL ELSE TESTED FINE UNIT STRTED COOLING COMPRESSOR FINE; used 1 W10916494 (BLADE-FAN) from stock
Jonathan H.
DISHWASHER WHIRLPOOL WDF130PAHW0 "found 205 v at the outlet and the unit had 118 at the top outlet for garbage disposal. i hit the switch is connected to the same outlet so the ywill have electrcian fix it, when i was getting 205 v i smlled the burnig smell on 188 no smell no wires nburning."
Jonathan H.
MICROWAVE WHIRLPOOL RMC305PDB1 burnt out fuse and broil element will return next week wityh broil element and will pull unit out and reset fuse.; ordrng 1 WP9760767 (element) and 1 ovendolly (dolly)
Jorge A.
REFRIGERATOR WHIRLPOOL KRMF706EBS00 , led BOARD, -BOARD,,5 , VEGETABLES BOARD, due to not dipensing water and no lights, i installed new board for proper function, parts under S-CODE."
Jonathan H.
STOVE - ELEC WHIRLPOOL WFC310S0EW3 "the lr elemnt that was having issues is gettig hot due to the heat from the oven during us, the port is located right underneath the element, also the rf element noo turning on due to connection at the coil i removed top and fixed harness and terminal connection no further issues"
Jonathan H.
STOVE - ELEC WHIRLPOOL WFC310S0EW3 checked power unit gets only 206 v ac 118 on each leg but 206 total they need to have electrcian i checked harness to ensure no cross wiring for elements also had to calibrate oven it was off 15 degrees so we calibrated positive 10 all else seemed fine no furtehr issues
Jonathan H.
DISHWASHER WHIRLPOOL n/a "unit needs new control and new wash motor assembly burning smell agian, ordering will return next week give call to ds or jh; ordrng 1 W11087225 (board) and 1 W10888591 (motor)"
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Due to a leak found at the bottom of the drain, need to order parts; ordrng 3 W10789434 (clamp)s and 1 8269144A (drain hose) and 1 WPW10545278 (drain hose)"
Jonathan H.
WASHER WHIRLPOOL WFW72HEDW0 replaced dispncer assm and tested unit no leaks and the lid pulls out perfectly no furtehr issues
Jorge A.
WASHER MAYTAG MVWB765FW3 "Due to leak , Found leak at the connection of the drain hose going to wall wich is not properly installed also run test for better function, ran drai/spin test found no noisy."
Sarkis M.
RANGE WHIRLPOOL WFG315SOES1 oven not turning on adj egnitr ckd working ok
Jonathan H.
WASHER WHIRLPOOL WFW72HEDW0 unit needs new dispncer assembly ordering disp. setting up appt for this week; ordrng 1 W10575334 (disp.)
Jorge A.
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Due to air in the system, Adviced to customer to check the water pression goes to the hpouse, i adjusted the water filter for now all is fine."
Jorge A.
WASHER WHIRLPOOL WTW4855HW1 "Due to not fillingwater, I reset the main board and made calibration for prpoer function; used 2 WPW10221048 (SPACER) from stock"