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for Aliso Viejo, CA
Dominique - Aliso Viejo, CA
Monique - Aliso Viejo, CA
He did a good job. He was friendly
Good Service Co.!
Michael - Aliso Viejo, CA
The repair technician was polite, knowledgeable, professional and got the job done. A good service experience.
The repair man had to come to my home twice as he was unable to repair my refrigerator the first time. He initially stated the compressor had gone bad
Alicia - Aliso Viejo, CA
Great service, would hire again
Ryan - Aliso Viejo, CA
Paradise was easy to work with. Jorge was very courteous, very knowledgeable, and worked quickly to thoroughly diagnose the problem and fix it. He called to alert me he was on the way too. Thanks again
Gayleen - Aliso Viejo, CA
We had to wait a week to get a part. The serviceman was outstanding. It was a little inconvenience not to have a working refrigerator for 2weeks.
Micheal - Aliso Viejo, CA
Service is good with the exception of the mechanical call you get the night before. The customer should be able to pick the day and time considering that we all have jobs, kids and very little time
Very nice gentleman and great service, even though it was not fixed.
Dale - Aliso Viejo, CA
Unfortunately, need a new fridge and mine is only 5 years old. Very disappointing that the Whirlpool product is not as good as it used to be.
Steve - Aliso Viejo, CA
On time, professional
Honest and Efficient
Mark - Aliso Viejo, CA
Sarkis was both Honest and Efficient. I'll return to Paradise Appliance and Sarkis in the future.
Amanda - Aliso Viejo, CA
Jorge was friendly and efficient. Thanks so much for the great work.
Gina - Aliso Viejo, CA
Great customer service
Jennifer - Aliso Viejo, CA
Good Service. Covered by our Service Policy.
David - Aliso Viejo, CA
Sarkis did a fine job.
Rebecca - Aliso Viejo, CA
The repair of the upper basket on my KitchenAid Dishwasher needed parts to be replaced under warranty. My service man was diligent, professional and thorough.
Great service and technician! Thank you!
Jared - Aliso Viejo, CA
Brian - Aliso Viejo, CA
Dawn - Aliso Viejo, CA
Ramon provided an assessment of our dishwasher pump that we thought was broken and let us know that he couldn’t find anything wrong with it and wouldn’t recommend spending the money to replace it.
Teresa - Aliso Viejo, CA
Very happy with the service provided. The technician was very professional and knowledgeable about my washer and dryer. Would definitely recommend Paradise.
Personable & Pleasant Service Repr
Susan - Aliso Viejo, CA
Provided a good explanation on the problem and what to expect in the future
Judith - Aliso Viejo, CA
He was unable to fix the problem with the water dispenser. I bought a new water filter as he suggested ( the one I had was on,y 3 months old) but after putting in the new filter it worked for less than a day, and then stopped dispensing water again. The refrigerator is only 10 months old.
Dean - Aliso Viejo, CA
Good service would recomend
Julie - Aliso Viejo, CA
Doug was great. He was super communicative and helpful. Thank you!
Fixed the dishwasher!!
Benjamin - Aliso Viejo, CA
James - Aliso Viejo, CA
COOKTOP JENN-AIR JGD3430GB00 "needs anotehr grommet they didnt send them all in the bin, and the ignitor messed up again; ordrng 3 W10559486 (grommet)s and 1 W10862323 (igntr-surf) and 1 W10862324 (igntr-surf)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "1q2 no adjusted the door the door is fully lozaded and heavy from condiments so as it opens and catches the door cam on the bottom it swings open fast and closes fast this unfortunatly cant be adjusted ver ymuch i tried adjust height and swing. i fixed teh door flap for filter assembly and also infoemd teh revore is small on this unit cant adjust amount. also pulled out unit and fixed kinked waterline, better flow now.; ordrng 1 ds-W11162443 (direct ship)"
DISHWASHER AMANA ADB1400AGW1 "q1q2 no no sig cvd19 protocol customer stated burning smell, i opened bottom heater is fine no electrcial issue with the controls tested unit no smell all tested ok"
WASHER WHIRLPOOL WTW7120HW0 q1q2 no no sig cvd19 protocol unit has off balance load for error ocdes and it randomly pauses. i ran diag and found issue with the controls having stuck key i removed ui and reinstalled the panel and unit began working like normal. informed for teh cycles they must put only small loads in the delicate cycle if theyr going to use regular size load dont use delicate use larger load size.
COOKTOP JENN-AIR JGD3430GB00 unit needs new grommets ordering parst; ordrng 5 W10559486 (grommet)s
DRYER WHIRLPOOL WGD6620HW1 "on test no errors, i turn it on blowing nice hot air outside, per female sometimes it doesn't get hot, she might call back for 2nd opinion. q1 no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR KITCHENAID KRMF706ESS01 "q1q2 no no sig cv d19 protocol the harness was feective it has broken tip so we fixed wiring harness, se nding back teh boards no furtehr need for controls revised cost gave discount for repairs no furtehr issues unit lights now working and water dispncer now working also since the harness letting leds and door switchj operate no furtehr issues"
COOKTOP JENN-AIR JGD3430GB00 similiar issue ordering new ignitor assembly and reordering switch assm still waitjjng for parst from last week; ordrng 1 W10862323 (igntr-surf) and 1 W10859820 (harns-wire)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol.Customer instruct unit is cooling normal and water is flowing normal temperature"
REFRIGERATOR KITCHENAID KSSC48FTS04 unit needs sealed system repair parst covered but she needs new compressor and evap with heat exchanger will retun next week to finalize repairs collected 500 today will collect balance once repaisr done; ordrng 1 W10841139 (compressor) and 1 W10801766 (board 63) and 1 W10789107 (electric) and 1 WPW10205102 (evap) and 1 W10508992 (exchanger)
WASHER WHIRLPOOL WET4027HW0 q1q2 no no sig cvd19 protcool. unit not babalanced i ran unit in diag and cleared error code for unbalanced load fixed issue with unit and adjusted the legs properly and also fixed door for dryer no furtehr issues
DISHWASHER WHIRLPOOL WDF520PADM7 q1q2 no no sig cvd19 protocol unit needs new vent and console console got wet as well reordering parst; ordrng 1 WP8269259 (gasket) and 1 W11227945 (deflector) and 1 WPW10329609 (vent) and 1 W10815819 (console)
DRYER WHIRLPOOL WGD5000DW3 "door gasket was torn at 1 side about 3 inchs-replaced gasket, q1 no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR WHIRLPOOL KDTM404KPS0 q1q2 no no sing c19 unit ckd working normal water reaching all the way top
COOKTOP JENN-AIR JGD3430GB00 unit needs dsi board and switches ordring parst setting up asap appt; ordrng 4 W10559486 (grommet)s and 1 W10859820 (harns-wire) and 1 WPW10475147 (dsi)
DISHWASHER WHIRLPOOL WDF520PADM7 q1q2 no no sig cvd19 protol cust states its leaking i ran unit normal cycle its leaked ordering door and agsket; ordrng 1 WPW10524469 (gasket) and 1 W10802703 (panel)
DISHWASHER KITCHENAID KDFE104DSS5 q1q2 no no sig cvd19 protol replaced parst rack is working door closes no leaks all tested ok
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1 no q2 no no sing c19 need compressor and evap dec est
DRYER MAYTAG MEDC215EW1 "q1-no,q2-no.nosign duetocovid 19. i need to order a timer dueto a broken. but customer declined repair."
DISHWASHER WHIRLPOOL WDT720PADM0 "q1-no,q2-no, no sign due to covid 19, i installed new drain pump in order cycle good all tested out ok now.,; used 1 WPW10348269 (drain pump) from stock"
OVEN KITCHENAID KODE500ESS see ds notes for 2mc autho .
OVEN WHIRLPOOL KFGD500ESS03 replaced part and tested unit no furtehr issues all tested ok the ignitor cames defective no shipping casing so cracked. all else tested fine
OVEN WHIRLPOOL KFGD500ESS03 ordering control and ignitor unit not ignitng top and bottom oven everything else seems to work fine ordering parst; ordrng 2 WP7432P143-60 (ignitor)s and 1 W10877013 (control)
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "q1-no,q2-no, no sign due to covid 19, i installed new compreassor and evaoprator for good cooling also put 4.25 oz freon all testec out ok #wqs6s00apl2,; used 1 W10913906 (COUPLER) from stock"
DISHWASHER MAYTAG KDTE334GPS0 UNIT NEEDED ADJUSTMENT FOR SEAL TEH DOOR NOT PROPERLY CLOSING SOMETIMES TSARST UNIT WHEN CLOSED OTEHR TIMES WONT START FIXED LEFT DOOR HINGE TESTED UNIT NO FUTHER ISSUES ALL TESTED OK
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1 no q2 no no sing c 19 unit ckd working normal at this time and customer sead lest 3 to 4 washe no smell 2 yr waranty from costco
REFRIGERATOR WHIRLPOOL ED5KVEXVB03 q1 no q2 no no sing c19 unit was unplugged i plugged in compressor an all fan start working and cooling till 22 deggrees unable verifing proble at this time
STOVE WHIRLPOOL WFC310S0EW3 unit had issue with the switches blown out replaced and tested unit no furtehr issues ll tested ok
RANGE WHIRLPOOL WFG320M0BS3 "large burner had low flame needed to adjust the flmaes all other 3 were fine but flame way too low on large not allowing unit to bring water to a boil at 10 minutes, ran it after adjustments and water came to boil at less than 10 nbo furtehr issues"
DISHWASHER WHIRLPOOL WDT730PAHZ0 issue with teh motor f4e3 error code for motor stuck removed motor sand fixed issue with motor assembly shaft for impellar tested in diag no furtehr issues; used 1 W10861000 (DISPENSER) from stock
DISHWASHER KITCHENAID KDTE204ESS1 "unit had error code 5-1 door not closed within 4 seconds, i checked ui, the control lock on, checked diag and unit fills washes drains and heats so no furtehr issues with ui, stuck on the lock keyreset control tested unit no furtehr issues"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 installed stud ckd ok
WASHER WHIRLPOOL WFW92HEFW0 different issue from last time this unit actually had defective door replaced it and all testedfine teh pump still working from last time bill seperatly different issue
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 drawer roller has fallen off orderd stud; ordrng 2 W11223328 (STUD)s
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Due to broken icemaker, i installed new icemaker and installed correctly all tested out ok."
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Due to no lights in fresh foof side and freezer, i installed all these lights and one in the freezer for proper function all tested ok"
WASHER WHIRLPOOL WFW92HEFW0 unit had clogged drain removed bottom of unit fixed issue with the drain tested unit no furtehr issues left running on quick wash cycle.
DISHWASHER WHIRLPOOL WDF520PADM7 "Due to a lea st the bottom, I made adjustment in front of the feet and made adjustmen in the gasket for proper function all tested ok."
DISHWASHER MAYTAG MDB4949SHZ0 "Still not working, come back this monday; ordrng 1 WPW10327249 (water intake valve) and 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)"
DISHWASHER MAYTAG MDB4949SHZ0 "dUE TO NOT WORKING THE MOTOR i, i will comeback with a new motor; ordrng 1 WPW10591570 (pump&motor)"