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for Aliso Viejo, CA
Dominique - Aliso Viejo, CA
Monique - Aliso Viejo, CA
He did a good job. He was friendly
Good Service Co.!
Michael - Aliso Viejo, CA
The repair technician was polite, knowledgeable, professional and got the job done. A good service experience.
The repair man had to come to my home twice as he was unable to repair my refrigerator the first time. He initially stated the compressor had gone bad
Alicia - Aliso Viejo, CA
Great service, would hire again
Ryan - Aliso Viejo, CA
Paradise was easy to work with. Jorge was very courteous, very knowledgeable, and worked quickly to thoroughly diagnose the problem and fix it. He called to alert me he was on the way too. Thanks again
Gayleen - Aliso Viejo, CA
We had to wait a week to get a part. The serviceman was outstanding. It was a little inconvenience not to have a working refrigerator for 2weeks.
Micheal - Aliso Viejo, CA
Service is good with the exception of the mechanical call you get the night before. The customer should be able to pick the day and time considering that we all have jobs, kids and very little time
Very nice gentleman and great service, even though it was not fixed.
Dale - Aliso Viejo, CA
Unfortunately, need a new fridge and mine is only 5 years old. Very disappointing that the Whirlpool product is not as good as it used to be.
Steve - Aliso Viejo, CA
On time, professional
Honest and Efficient
Mark - Aliso Viejo, CA
Sarkis was both Honest and Efficient. I'll return to Paradise Appliance and Sarkis in the future.
Amanda - Aliso Viejo, CA
Jorge was friendly and efficient. Thanks so much for the great work.
Gina - Aliso Viejo, CA
Great customer service
Jennifer - Aliso Viejo, CA
Good Service. Covered by our Service Policy.
David - Aliso Viejo, CA
Sarkis did a fine job.
Rebecca - Aliso Viejo, CA
The repair of the upper basket on my KitchenAid Dishwasher needed parts to be replaced under warranty. My service man was diligent, professional and thorough.
Great service and technician! Thank you!
Jared - Aliso Viejo, CA
Brian - Aliso Viejo, CA
Dawn - Aliso Viejo, CA
Ramon provided an assessment of our dishwasher pump that we thought was broken and let us know that he couldn’t find anything wrong with it and wouldn’t recommend spending the money to replace it.
Teresa - Aliso Viejo, CA
Very happy with the service provided. The technician was very professional and knowledgeable about my washer and dryer. Would definitely recommend Paradise.
Personable & Pleasant Service Repr
Susan - Aliso Viejo, CA
Provided a good explanation on the problem and what to expect in the future
Judith - Aliso Viejo, CA
He was unable to fix the problem with the water dispenser. I bought a new water filter as he suggested ( the one I had was on,y 3 months old) but after putting in the new filter it worked for less than a day, and then stopped dispensing water again. The refrigerator is only 10 months old.
Dean - Aliso Viejo, CA
Good service would recomend
Julie - Aliso Viejo, CA
Doug was great. He was super communicative and helpful. Thank you!
Fixed the dishwasher!!
Benjamin - Aliso Viejo, CA
James - Aliso Viejo, CA
WASHER WHIRLPOOL WET4027HW0 q1q2 no no sig cvd19 protcool. unit not babalanced i ran unit in diag and cleared error code for unbalanced load fixed issue with unit and adjusted the legs properly and also fixed door for dryer no furtehr issues
DISHWASHER WHIRLPOOL WDF520PADM7 q1q2 no no sig cvd19 protocol unit needs new vent and console console got wet as well reordering parst; ordrng 1 WP8269259 (gasket) and 1 W11227945 (deflector) and 1 WPW10329609 (vent) and 1 W10815819 (console)
DRYER WHIRLPOOL WGD5000DW3 "door gasket was torn at 1 side about 3 inchs-replaced gasket, q1 no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR WHIRLPOOL KDTM404KPS0 q1q2 no no sing c19 unit ckd working normal water reaching all the way top
COOKTOP JENN-AIR JGD3430GB00 unit needs dsi board and switches ordring parst setting up asap appt; ordrng 4 W10559486 (grommet)s and 1 W10859820 (harns-wire) and 1 WPW10475147 (dsi)
DISHWASHER WHIRLPOOL WDF520PADM7 q1q2 no no sig cvd19 protol cust states its leaking i ran unit normal cycle its leaked ordering door and agsket; ordrng 1 WPW10524469 (gasket) and 1 W10802703 (panel)
DISHWASHER KITCHENAID KDFE104DSS5 q1q2 no no sig cvd19 protol replaced parst rack is working door closes no leaks all tested ok
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1 no q2 no no sing c19 need compressor and evap dec est
DRYER MAYTAG MEDC215EW1 "q1-no,q2-no.nosign duetocovid 19. i need to order a timer dueto a broken. but customer declined repair."
DISHWASHER WHIRLPOOL WDT720PADM0 "q1-no,q2-no, no sign due to covid 19, i installed new drain pump in order cycle good all tested out ok now.,; used 1 WPW10348269 (drain pump) from stock"
OVEN KITCHENAID KODE500ESS see ds notes for 2mc autho .
OVEN WHIRLPOOL KFGD500ESS03 replaced part and tested unit no furtehr issues all tested ok the ignitor cames defective no shipping casing so cracked. all else tested fine
OVEN WHIRLPOOL KFGD500ESS03 ordering control and ignitor unit not ignitng top and bottom oven everything else seems to work fine ordering parst; ordrng 2 WP7432P143-60 (ignitor)s and 1 W10877013 (control)
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "q1-no,q2-no, no sign due to covid 19, i installed new compreassor and evaoprator for good cooling also put 4.25 oz freon all testec out ok #wqs6s00apl2,; used 1 W10913906 (COUPLER) from stock"
DISHWASHER MAYTAG KDTE334GPS0 UNIT NEEDED ADJUSTMENT FOR SEAL TEH DOOR NOT PROPERLY CLOSING SOMETIMES TSARST UNIT WHEN CLOSED OTEHR TIMES WONT START FIXED LEFT DOOR HINGE TESTED UNIT NO FUTHER ISSUES ALL TESTED OK
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1 no q2 no no sing c 19 unit ckd working normal at this time and customer sead lest 3 to 4 washe no smell 2 yr waranty from costco
REFRIGERATOR WHIRLPOOL ED5KVEXVB03 q1 no q2 no no sing c19 unit was unplugged i plugged in compressor an all fan start working and cooling till 22 deggrees unable verifing proble at this time
STOVE WHIRLPOOL WFC310S0EW3 unit had issue with the switches blown out replaced and tested unit no furtehr issues ll tested ok
RANGE WHIRLPOOL WFG320M0BS3 "large burner had low flame needed to adjust the flmaes all other 3 were fine but flame way too low on large not allowing unit to bring water to a boil at 10 minutes, ran it after adjustments and water came to boil at less than 10 nbo furtehr issues"
DISHWASHER WHIRLPOOL WDT730PAHZ0 issue with teh motor f4e3 error code for motor stuck removed motor sand fixed issue with motor assembly shaft for impellar tested in diag no furtehr issues; used 1 W10861000 (DISPENSER) from stock
DISHWASHER KITCHENAID KDTE204ESS1 "unit had error code 5-1 door not closed within 4 seconds, i checked ui, the control lock on, checked diag and unit fills washes drains and heats so no furtehr issues with ui, stuck on the lock keyreset control tested unit no furtehr issues"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 installed stud ckd ok
WASHER WHIRLPOOL WFW92HEFW0 different issue from last time this unit actually had defective door replaced it and all testedfine teh pump still working from last time bill seperatly different issue
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 drawer roller has fallen off orderd stud; ordrng 2 W11223328 (STUD)s
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Due to broken icemaker, i installed new icemaker and installed correctly all tested out ok."
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Due to no lights in fresh foof side and freezer, i installed all these lights and one in the freezer for proper function all tested ok"
WASHER WHIRLPOOL WFW92HEFW0 unit had clogged drain removed bottom of unit fixed issue with the drain tested unit no furtehr issues left running on quick wash cycle.
DISHWASHER WHIRLPOOL WDF520PADM7 "Due to a lea st the bottom, I made adjustment in front of the feet and made adjustmen in the gasket for proper function all tested ok."
DISHWASHER MAYTAG MDB4949SHZ0 "Still not working, come back this monday; ordrng 1 WPW10327249 (water intake valve) and 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)"
DISHWASHER MAYTAG MDB4949SHZ0 "dUE TO NOT WORKING THE MOTOR i, i will comeback with a new motor; ordrng 1 WPW10591570 (pump&motor)"
DISHWASHER WHIRLPOOL WDF331PAHS0 "Due to npot heating, i reset board and ran test mode for g. function also adviced customer to run hot water before use it."
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "#7725844294, due to not cooling , i rechcarged w/ 5.00 oz of freon all tested out ok for now, called techline is unrepairable, customer need to call in about 24 hors."
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "watewr filter head was stuck filter not pushing out water opened head and found plunger for seal not getting pierced, removed head and removed filter, fixed head and gasket tested and all tested fine drained 10 cups of water checked ice, no ice, cycled ice maker and unit should have bucket full in 24 hours"
RANGE WHIRLPOOL WFG550S0HZ1 "issue was the terminal at ignitor broken i removed terminal at the wiring and fixed pinch at harness, tested unit no furtehr issues all tested ok"
LAUNDRY CENTER WHIRLPOOL WTW8500DW5 "sr - 7726740317 spoke with techline and was told that if its just happening with just that load tehy might not be able to wash that in this unit due to the variable density that item has, and also they dont have another company that would be able to do a 2nd opnion just a senior tech in our company since were a prefered company. we can send out a master tech i spoke with dennis and after reviewing some information theres a posibility that we can have a defective transmission so master tech will be able toinspect next visit and verify. will order transimsion and put on for next week thursday; ordrng 1 Mastertech and 1 W10811956 (gearcase)"
WASHER MAYTAG MVWB765FW3 reoved tub and gearcase replaced stator and cover for motor also replaced transmission tested unit no more issues runs in high speed all else tested fine no issues autho for extra labor - Mnz5u00nl2
DISHWASHER KITCHENAID KDTM404ESS3 "#knopnuapl1,Due to leak , i adjusted float switcha dn alslo adjsuted the front feet in order to work good. i need 5 star in technician survey thanks."
DISHWASHER KITCHENAID KDTM354DSS5 replaced parst bill for factory recall on racks with ss22916. replaced parts tested unit no further issues
LAUNDRY CENTER WHIRLPOOL WTW5000DW1 "Due to noisy washer, i order these parts in order to fucntion proper. customer wants ASAP..... please need 2 man, 2 QUAN , QN as main tech .; ordrng 1 W11050804 (cap) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11219115 (tub) and 1 WPW10215093 (clean out filter) and 1 WP8533928 (screw) and 1 2MAN (2MAN)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "#7726495966, due to not cooling, called techline they told me to re solder the joints from condenser unit and charged again, I did it cherged 5.0 freon all tested out fine for now. if happen again or leak out again this is unrepairable."