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Local Reviews
for Aliso Viejo, CA
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Monique - Aliso Viejo, CA
He did a good job. He was friendly
Good Service Co.!
Michael - Aliso Viejo, CA
The repair technician was polite, knowledgeable, professional and got the job done. A good service experience.
The repair man had to come to my home twice as he was unable to repair my refrigerator the first time. He initially stated the compressor had gone bad
Alicia - Aliso Viejo, CA
Great service, would hire again
Ryan - Aliso Viejo, CA
Paradise was easy to work with. Jorge was very courteous, very knowledgeable, and worked quickly to thoroughly diagnose the problem and fix it. He called to alert me he was on the way too. Thanks again
Gayleen
Gayleen - Aliso Viejo, CA
We had to wait a week to get a part. The serviceman was outstanding. It was a little inconvenience not to have a working refrigerator for 2weeks.
Michael
Micheal - Aliso Viejo, CA
Service is good with the exception of the mechanical call you get the night before. The customer should be able to pick the day and time considering that we all have jobs, kids and very little time
Very nice gentleman and great service, even though it was not fixed.
Dale - Aliso Viejo, CA
Unfortunately, need a new fridge and mine is only 5 years old. Very disappointing that the Whirlpool product is not as good as it used to be.
Great service
Steve - Aliso Viejo, CA
On time, professional
Honest and Efficient
Mark - Aliso Viejo, CA
Sarkis was both Honest and Efficient. I'll return to Paradise Appliance and Sarkis in the future.
Thanks Jorge
Amanda - Aliso Viejo, CA
Jorge was friendly and efficient. Thanks so much for the great work.
Friendly service
Gina - Aliso Viejo, CA
Great customer service
Jennifer - Aliso Viejo, CA
Good Service. Covered by our Service Policy.
David - Aliso Viejo, CA
Sarkis did a fine job.
Great Service
Rebecca - Aliso Viejo, CA
The repair of the upper basket on my KitchenAid Dishwasher needed parts to be replaced under warranty. My service man was diligent, professional and thorough.
Great service and technician! Thank you!
Jared - Aliso Viejo, CA
Owner
Brian - Aliso Viejo, CA
Fair Assessment
Dawn - Aliso Viejo, CA
Ramon provided an assessment of our dishwasher pump that we thought was broken and let us know that he couldn’t find anything wrong with it and wouldn’t recommend spending the money to replace it.
Thank you
Teresa - Aliso Viejo, CA
Very happy with the service provided. The technician was very professional and knowledgeable about my washer and dryer. Would definitely recommend Paradise.
Personable & Pleasant Service Repr
Susan - Aliso Viejo, CA
Provided a good explanation on the problem and what to expect in the future
Judy
Judith - Aliso Viejo, CA
He was unable to fix the problem with the water dispenser. I bought a new water filter as he suggested ( the one I had was on,y 3 months old) but after putting in the new filter it worked for less than a day, and then stopped dispensing water again. The refrigerator is only 10 months old.
Great Service
Dean - Aliso Viejo, CA
Good service would recomend
Great service!
Julie - Aliso Viejo, CA
Doug was great. He was super communicative and helpful. Thank you!
Fixed the dishwasher!!
Benjamin - Aliso Viejo, CA
Awesome.
Great service
James - Aliso Viejo, CA
Good experience
Sarkis M.
REFRIGERATOR WHIRLPOOL ED5KVEXVB03 q1 no q2 no no sing c19 unit was unplugged i plugged in compressor an all fan start working and cooling till 22 deggrees unable verifing proble at this time
Jonathan H.
STOVE WHIRLPOOL WFC310S0EW3 unit had issue with the switches blown out replaced and tested unit no furtehr issues ll tested ok
Jonathan H.
RANGE WHIRLPOOL WFG320M0BS3 "large burner had low flame needed to adjust the flmaes all other 3 were fine but flame way too low on large not allowing unit to bring water to a boil at 10 minutes, ran it after adjustments and water came to boil at less than 10 nbo furtehr issues"
Jonathan H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 issue with teh motor f4e3 error code for motor stuck removed motor sand fixed issue with motor assembly shaft for impellar tested in diag no furtehr issues; used 1 W10861000 (DISPENSER) from stock
Jonathan H.
DISHWASHER KITCHENAID KDTE204ESS1 "unit had error code 5-1 door not closed within 4 seconds, i checked ui, the control lock on, checked diag and unit fills washes drains and heats so no furtehr issues with ui, stuck on the lock keyreset control tested unit no furtehr issues"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 installed stud ckd ok
Jonathan H.
WASHER WHIRLPOOL WFW92HEFW0 different issue from last time this unit actually had defective door replaced it and all testedfine teh pump still working from last time bill seperatly different issue
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 drawer roller has fallen off orderd stud; ordrng 2 W11223328 (STUD)s
Jorge A.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Due to broken icemaker, i installed new icemaker and installed correctly all tested out ok."
Jorge A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Due to no lights in fresh foof side and freezer, i installed all these lights and one in the freezer for proper function all tested ok"
Jonathan H.
WASHER WHIRLPOOL WFW92HEFW0 unit had clogged drain removed bottom of unit fixed issue with the drain tested unit no furtehr issues left running on quick wash cycle.
Jorge A.
DISHWASHER WHIRLPOOL WDF520PADM7 "Due to a lea st the bottom, I made adjustment in front of the feet and made adjustmen in the gasket for proper function all tested ok."
Jorge A.
DISHWASHER MAYTAG MDB4949SHZ0 "Still not working, come back this monday; ordrng 1 WPW10327249 (water intake valve) and 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)"
Jorge A.
DISHWASHER MAYTAG MDB4949SHZ0 "dUE TO NOT WORKING THE MOTOR i, i will comeback with a new motor; ordrng 1 WPW10591570 (pump&motor)"
Jorge A.
DISHWASHER WHIRLPOOL WDF331PAHS0 "Due to npot heating, i reset board and ran test mode for g. function also adviced customer to run hot water before use it."
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "#7725844294, due to not cooling , i rechcarged w/ 5.00 oz of freon all tested out ok for now, called techline is unrepairable, customer need to call in about 24 hors."
Jonathan H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "watewr filter head was stuck filter not pushing out water opened head and found plunger for seal not getting pierced, removed head and removed filter, fixed head and gasket tested and all tested fine drained 10 cups of water checked ice, no ice, cycled ice maker and unit should have bucket full in 24 hours"
Jonathan H.
RANGE WHIRLPOOL WFG550S0HZ1 "issue was the terminal at ignitor broken i removed terminal at the wiring and fixed pinch at harness, tested unit no furtehr issues all tested ok"
Jonathan H.
LAUNDRY CENTER WHIRLPOOL WTW8500DW5 "sr - 7726740317 spoke with techline and was told that if its just happening with just that load tehy might not be able to wash that in this unit due to the variable density that item has, and also they dont have another company that would be able to do a 2nd opnion just a senior tech in our company since were a prefered company. we can send out a master tech i spoke with dennis and after reviewing some information theres a posibility that we can have a defective transmission so master tech will be able toinspect next visit and verify. will order transimsion and put on for next week thursday; ordrng 1 Mastertech and 1 W10811956 (gearcase)"
Jonathan H.
WASHER MAYTAG MVWB765FW3 reoved tub and gearcase replaced stator and cover for motor also replaced transmission tested unit no more issues runs in high speed all else tested fine no issues autho for extra labor - Mnz5u00nl2
Jorge A.
DISHWASHER KITCHENAID KDTM404ESS3 "#knopnuapl1,Due to leak , i adjusted float switcha dn alslo adjsuted the front feet in order to work good. i need 5 star in technician survey thanks."
Jonathan H.
DISHWASHER KITCHENAID KDTM354DSS5 replaced parst bill for factory recall on racks with ss22916. replaced parts tested unit no further issues
Jorge A.
LAUNDRY CENTER WHIRLPOOL WTW5000DW1 "Due to noisy washer, i order these parts in order to fucntion proper. customer wants ASAP..... please need 2 man, 2 QUAN , QN as main tech .; ordrng 1 W11050804 (cap) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11219115 (tub) and 1 WPW10215093 (clean out filter) and 1 WP8533928 (screw) and 1 2MAN (2MAN)"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "#7726495966, due to not cooling, called techline they told me to re solder the joints from condenser unit and charged again, I did it cherged 5.0 freon all tested out fine for now. if happen again or leak out again this is unrepairable."
Jonathan H.
DISHWASHER WHIRLPOOL WDT750SAHZ0 unit needed wheel replaced and tested no furtehr issues unit working now door opens and closes racks working fine no falling dishes all tested ok
Jonathan H.
DRYER MAYTAG MVWC565FW1 replaced the valve assembly tested unit no further issues they had defective coil now allowing unit to have ghas ignited. fixed issue no furtehr problems ; used 1 WP3406107 (SWITCH-DOR) from stock
Jonathan H.
LAUNDRY CENTER WHIRLPOOL WTW8500DW5 "#1189 f2e1 error stuck key fixed error code also checked the off balance issue, they underload the bulky load when using the sheets they need more towels to off set the weight all else tested fine no more issues"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 I did clean the system and installed new dryer and charged 5.0 oz freon unit is working fine now. if refrigerator fail again in about 2 or 3 weeks for sure is leak internal unrepairable.
Jorge A.
DISHWASHER WHIRLPOOL WDF331PAHS0 "Due to no dryen, i ran test mode all tested outok, adviced customer to use Jet dry for better function. run allthe test and check under at the bottom of diswasher no leaks."
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Due to pump not working, i replaced new pup motor for brtter function, also drai pump and panel as well.; used 1 WPW10348269 (DRAIN PUMP) from stock"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "#7725844294 , CALLED TECHLINE SAID ORDER NEW DRYER AND FLUSH ALL THE SYSTEM VACUM THE SYTEM.; ordrng 1 W11256565 (evaporator) and 2 WPW10143759 (dryer)s"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 replaced handle that i 'scratched' all tested fine
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "##3583code, unit had issue with the control setting on temps the vent was staying open and temps at -5 were afftecting all teh food fixed temps and also fixed crisper drawer no further issues"
Jonathan H.
LAUNDRY CENTER WHIRLPOOL WTW5000DW1 cust showed video of unit going way out of balance ordering suspension setting up asap appt; ordrng 1 W11130362 (suspension)
Jonathan H.
RANGE KITCHENAID KDTE334GPS0 UNIT NEEDS RACK ADJUSTERS AND TEH RAILS CODE COVERING PARST AND LABOR; ordrng 4 WPW10546503 (ADJUSTER)s
Jorge A.
REFRIGERATOR WHIRLPOOL KRMF706EBS00 Due to display ui is not working as should be. i installed new UI Display for prper op.... parts under S- CODE.
Jorge A.
DISHWASHER WHIRLPOOL WDF331PAHS0 "Due to sometimes disprnsing , I installed new dispenser and control board for proepr fucntion."
Jorge A.
WASHER WHIRLPOOL WTW4855HW1 "Diue to no agitator, I installed actuator also clean agitator a lot of hair all tested out ok."
Jonathan H.
DISHWASHER WHIRLPOOL WDF330PAHB2 impellar siezed up not allowing unit to drain removed motor and fixed motor implllar and tested unit cleared error ocodes in diag and tested no furtehr issues unit now drains
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Due to leak at the bootom of the air gap in the sink, i installed new hose and clamp for no leak, this is different problem than before."