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Local Reviews
for Tustin, CA

Paradise Appliance Service Rated 4.6 out of 5 stars based on 32 customer reviews

Map of Tustin, CA

Service for my dishwasher




Review of Paradise Appliance Service

I liked it


Map of Tustin, CA

Nathan




Review of Paradise Appliance Service

Our technician Jonathan was friendly and provided clear and concise information regarding the repairs needed. Service was completed on time and our appliance is working well. I highly recommend Jonathan for any future service needs.


Map of Tustin, CA

Great work




Review of Paradise Appliance Service

Finally after years of not working I now have water & ice


Map of Tustin, CA

Great Experience




Review of Paradise Appliance Service

Jonathan was incredible. He is very knowledgeable and extremely helpful. Spent the time to discuss and educate while working on our fridge. Wish all repairmen were this good. Just a great experience. Have yet to see a fix but if necessary we would love to have Jonathan back out to fix.


Map of Tustin, CA

Great help




Review of Paradise Appliance Service


Map of Tustin, CA

Linda




Review of Paradise Appliance Service

Great service


Map of Tustin, CA

Refrigerator Repair




Review of Paradise Appliance Service

Sarkis is excellent! He immediately diagnosed the problem and even had the part on his truck so he could replace it on the spot.


Map of Tustin, CA

Great Service




Review of Paradise Appliance Service


Map of Tustin, CA

Ali - jenn air




Review of Paradise Appliance Service

Sarkis provided Fantastic service. Very professional


Map of Tustin, CA

Great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Very knowledgeable person


Excellent work.




Review of Paradise Appliance Service


Awesome Price and Excellent Service




Review of Paradise Appliance Service

Our fridge broke and we are in desperate need of getting a new one. We went in and was helped immediately by friendly and helpful crew members. A crew member helped with checking inventory, best price and delivery options, then came to our house to do complimentary measurement and we got our new fridge 2 days later. Would definitely recommend!


The service itself was outstanding. The service tech was efficient, knowledgeable and friend l, but explained everything to us in laymen terms. He




Review of Paradise Appliance Service

Customer service was terrible Technician was outstanding


Extremely late to both appointments.




Review of Paradise Appliance Service

I was assigned a 3 hour time slot (12-3 PM, Friday) for my initial appointment. I waited patiently until 4:15 before I called to check on status. I was would not be able to make it out until 45 minutes later which is almost 2 hours past the time slot given. This was frustrating since I scheduled work around this appointment. When he finally arrived, he diagnosed the problem and notified us that the part would have to be ordered and that it wouldn't arrive until Tuesday. He was scheduled me for the first call for the 8-9 time slot. When Tuesday came, I again waited from 8 to 9 AM. By 9 AM, I called the service center to inquire whether the appointment was still happening. The call center told me that they would try to reach out to the tech. I waited until 9:30 AM for a call from the call center... there was no follow-up. When I called, the call center said that they were still having trouble reaching the technician. The technician did not get to my house until 10:30 AM... almost 1.5 hrs past the scheduled time slot!!! This was after my experience on the Friday afternoon. While my fridge was repaired, the customer service and follow-up was horrendous. I will NOT use Paradise Appliance ever again.


Home Depot and warranty company not aligned




Review of Paradise Appliance Service

Despite our whirlpool refrigerator being less than 2 years old, it can't make ice anymore. The repair technician came , replaced the ice maker and left without checking to see if it worked. Which it still doesn't. Home Depot sold me the warranty that if anything goes wrong with it I could get a new unit within the warranty period. The technician disagreed and now we wait another week for a new computer part for the fridge.


Great service




Review of Paradise Appliance Service


Great sevice




Review of Paradise Appliance Service

The technician was very pleasant and knowledgeable and did a great job very happy with his work


Great service




Review of Paradise Appliance Service

The technician was very nice and knowledgeable and handled the job in a very professional way.


Tin




Review of Paradise Appliance Service

Osner


Excellent Service!




Review of Paradise Appliance Service

Sarkis was kind, on time and fixed the leak quickly! He knew right where to look! Thank you Sarkis!!


Excellent service




Review of Paradise Appliance Service

The technician was very professional & knowledgeable. Thank you


Great service




Review of Paradise Appliance Service

Sarkis was friendly and professional and helped diagnose my problem quickly.


Great Service, very Professional Experiance




Review of Paradise Appliance Service

Appliance was under factory warranty, no cost to me, but Sarkis was a well professional, knowledgable and experienced technician. I believe he will be a great assest to Paradise Appliance. Very satisfy customer!


Feld




Review of Paradise Appliance Service


Very good service




Review of Paradise Appliance Service

Mr. Mossessian is very knowable and professional in the service provided.


Great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The gentleman was knowledgeable and respectful. He narrowed down several possibilities as to the cause of our refrigerator’s loud noises.


Jonathan H.

Jonathan H.

DISHWASHER MAYTAG MDB4709PAM0 wiring issue where the unit wasnt getting proepr voltage fixed issue and tested unit no furtehr issues all tested ok rtan diag charged t0

Near Paseo Circulo, Tustin, CA 92782
Jonathan H.

Jonathan H.

DRYER MAYTAG MLG22PRAWWW0 "unit needed bracket hoising for blower motor assembly, blower was cracked and damged other parts tested unit no furtehr issues all parst cpovered charging just labor.

Near Kensington Park Dr, Tustin, CA 92782
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WET4024HW0 "unit needs new lid lock assembly gave the quote they dont know if they will do it they want me to send request over to maintence manager and they will decide if they want repairs if not we charge just the 134.95 if they do it will be 435.28 teir 4 W11371714- lid lock W11189137- mcu (scode)they dont have PO avai;able, will have office send info to se if it gets approved, if declined office will get payment for billing i assume."

Near Heritage Way, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 cleaned def drain ckd ok

Near Tustin Village Way, Tustin, CA 92780
Sarkis M.

Sarkis M.

FREEZER KITCHENAID KRFF507HPS00 freezer handle is loose tited ckd working ok

Near Hyannis Port Rd, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KSF26C4XYY03 installed diffuser orderd prv tech ckd ok

Near Sherbrook Dr, Tustin, CA 92780
Jonathan H.

Jonathan H.

WASHER MAYTAG MVWC565FW2 "hoses reversed, also had error ocde for lid lock, fixed latch assembly fixed water hoses tested in diag no furtehr issues all tested ok"

Near Featherhill Rd, Tustin, CA 92780
Jonathan H.

Jonathan H.

RANGE JENN-AIR JGRP430WP01 replaCED PARST AND TESTED UNIT NO FURTEHR ISSUES FIXED ALL IGNITORS ALL TESTED OK

Near Pinehurst Dr, Tustin, CA 92782
Sarkis M.

Sarkis M.

M/W OTR JENN-AIR JMV8208CS6 mw glass has cloudiness stained panl nor respanding; ordrng 1 W11260399 (mo door)

Near Pollard Ave, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KBFN502ESS02 installed 2 led ckd working ok authorization # kp7h0p7fp1; used 2 W10908166 (module) from stock

Near Newman Ave, Tustin, CA 92782
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDF760SADM0 drain pump noisyi nistall new drain pumo ckd ok different issue; ordrng 1 WPW10348269 (drain pump)

Near E Bradley Pl, Tustin, CA 92782
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDF760SADM0 drain pump noisyi nistall new drain pumo ckd ok different issue; ordrng 1 WPW10348269 (drain pump)

Near E Bradley Pl, Tustin, CA 92782
Jonathan H.

Jonathan H.

MICROWAVE KITCHENAID KCMS2055SSS2 replaced the ui but foudn out it was damaged ribbon on clip so fixed old and tested no furtehr issues charging balance from original repairs

Near Tequestra, Tustin, CA 92782
Sarkis M.

Sarkis M.

COOKTOP JENN-AIR JGD3536GS00 adj fan knob ckd ok

Near Palmetto, Tustin, CA 92782
Jonathan H.

Jonathan H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced part tested unit no leaks no issues customer may have had leak from sink

Near Windy Ln, Tustin, CA 92782
Victor B.

Victor B.

REFRIGERATOR KITCHENAID KSF26C4XYY03 "diffuser snop, and water reservoir needs to defrost, also check for leaks at front.; ordrng 1 W10814173 (diffuser)"

Near Sherbrook Dr, Tustin, CA 92780
Jonathan H.

Jonathan H.

RANGE JENN-AIR JGRP430WP01 #1492 unit needs spark mod and manifold ordering parst setting up this week for repairs; ordrng 1 W10402605 (manifold) and 1 WPW10475147 (dsi) and 4 W10854967 (ignitor)s

Near Pinehurst Dr, Tustin, CA 92782
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WTW4855HW1 arrived and found unit with off balance error code i ran in diag and teh motor does work i ran drain and spin and foudn no issues with the motor assembly. recalibrated all else tested fine found issue with tub had some tabs from factory that wasnt removed

Near Myford Rd, Tustin, CA 92782
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDF520PADM7 not draining clean drain pump ckd working ok

Near Carroll Way, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRS571CIHV refrigerator makes a very loud noise every so often ice maker was on but water lin not hooked un every 20 min valve making nois inst customer keep i.m off

Near Walnut Ave, Tustin, CA 92780
Jonathan H.

Jonathan H.

OVEN WHIRLPOOL KSGB900ESS3 "no bake, found service pointer for ignitor needed to be adjusted, opened bottom and adjusted teh ignitor for bake, dsi board iis fine its sends the spark but neededs to be realigned in front of the gas flow, fixed issue all tested fine no furtehr issues"

Near Mauna Loa Rd, Tustin, CA 92780
Jonathan H.

Jonathan H.

WASHER MAYTAG MVWB765FW4 obstruction between the agitator removed and reinstalled and tested again in diag. cleared code for restriction in motor tsted unit no furtehr issues all tested ok

Near Taulbee Ct, Tustin, CA 92782
Jonathan H.

Jonathan H.

REFRIGERATOR KITCHENAID KRFC604FSS01 found error code for ice maker not putting in water in diag fixed ice maker assembly but told cust to watch it for today and tmmrw will call us back if any issues if callback order ice maker assm and boards W11099789- icemaker W11330487- ui

Near Mauna Loa Rd, Tustin, CA 92780
Jonathan H.

Jonathan H.

WASHER MAYTAG MVWB765FW3 "overload in error ocdes and stuck ui i reset controls and ran unit again, tested no furtehr issues all etsted fine fills with all 4 valves in manually diag and then drains no issues fixed belt no further issues"

Near Village Dr, Tustin, CA 92780
Jonathan H.

Jonathan H.

DRYER WHIRLPOOL WGD5000DW3 "removed the ign itor and gasket valve connection may have had loose terminal connections not allowing unit to heat up there was a buzzing sound while running i moved the dryer around loose connection somwhere, noise went away and now unit heating up like norml no issues"

Near Tustin Field Dr, Tustin, CA 92782
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WTW5000DW3 "unit was locked and not unlocking, ran diag and was able to remove lid lock, found lid lock wiring crossed, fixed it tested in diag unit now unlocking and locking. recalibrated all tested ok"

Near Tustin Field Dr, Tustin, CA 92782
Jonathan H.

Jonathan H.

MICROWAVE KITCHENAID KCMS2055SSS2 "unit needed the brackets but now we have a poblem with the ribon for the touchpad ui, they arent discontinued as of yet but no availability i told cust te switches are very close to teh ui ribbon so me touching near that is what caused it, i apologized but explained this happens when doing repairs on older units like this its a hit or miss. no charge for ui ordering parts i tried to reinstall back into cabinet but customer insisted that we leave it there he refused to let me put it back in the hole. ordering parst will come back anotehr timr; ordrng 1 WPW10160556 (ui)"

Near Tequestra, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL KBSD608ESS01 water dispenser is dripping house water prwssuer law inst customer to call plumbing

Near Honeybee Dr, Tustin, CA 92782
Sarkis M.

Sarkis M.

COOKTOP JENN-AIR JED8230ADB need fan moto and fan switch parts not avl to repair; ordrng 1 JED8230ADB (motor) and 1 WPY707985 (WHEEL-FAN)

Near Bryan Ave, Tustin, CA 92780
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL MHW6000XW2 "unit needed the bellow trapo cleared it was clogged not allowing unit to drain at the front bellow, fixed issue checked hoses and bellow no rips or tears also checked teh drain it drains water within 15 seconds so pump is fine , looks liek spilled detegernt on teh floor so it may have dripped over time from over flowing detergent"

Near Pepper Tree Cir, Tustin, CA 92780
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDF760SADM0 not leaking at this time

Near E Bradley Pl, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL KBFN502EBS02 installed l e d in freezer ckd ok; used 1 w10908166 (module) from stock

Near MacKenzie Dr, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 unit ckd 100 0/0 working normal

Near Pieper Ln, Tustin, CA 92782
Sarkis M.

Sarkis M.

FREEZER JENN-AIR JS48PPFXDA need compressor evap parts not avl to repair

Near Honeybee Dr, Tustin, CA 92782
Sarkis M.

Sarkis M.

DRYER WHIRLPOOL WGD4850HW0 iinside dryer smell not electrical burn customer going to return refus to anny repair

Near Marchant Ave, Tustin, CA 92782
Jonathan H.

Jonathan H.

DISHWASHER WHIRLPOOL WDF520PADM7 "water valve issue not enough water inside unit i checkedfloat switch adjusted float switch and also adjust the water level at the inlet and unit started gushing in water, ran diag and tested no furtehr issues all tested ok unit now washing like normal."

Near Bonsai Wy, Tustin, CA 92782
Sarkis M.

Sarkis M.

OVEN JENN-AIR JJW3430DP03 auth#jnw1r00nl2 installed console ckd ok

Near Wedgwood Cir, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KFCS22EVMS refg not closing praprly adj door ckd working ok

Near Madison St, Tustin, CA 92782
Sarkis M.

Sarkis M.

FREEZER WHIRLPOOL WRS588FIHZ00 frost building up on inside of freezer adj freezer door gasket ckd wo

Near Pinewood Rd, Tustin, CA 92780
Sarkis M.

Sarkis M.

OVEN WHIRLPOOL GMC305PDS07 need door glass; ordrng 1 WP4449259 (glass-door)

Near Schooley Dr, Tustin, CA 92782