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Local Reviews
for Tustin, CA

Paradise Appliance Service Rated 4.6 out of 5 stars based on 27 customer reviews

Map of Tustin, CA

Linda




Review of Paradise Appliance Service

Great service


Map of Tustin, CA

Refrigerator Repair




Review of Paradise Appliance Service

Sarkis is excellent! He immediately diagnosed the problem and even had the part on his truck so he could replace it on the spot.


Map of Tustin, CA

Great Service




Review of Paradise Appliance Service


Map of Tustin, CA

Ali - jenn air




Review of Paradise Appliance Service

Sarkis provided Fantastic service. Very professional


Map of Tustin, CA

Great service




Review of Paradise Appliance Service


Map of Tustin, CA

Great service




Review of Paradise Appliance Service

Very knowledgeable person


Map of Tustin, CA

Excellent work.




Review of Paradise Appliance Service


Map of Tustin, CA

Awesome Price and Excellent Service




Review of Paradise Appliance Service

Our fridge broke and we are in desperate need of getting a new one. We went in and was helped immediately by friendly and helpful crew members. A crew member helped with checking inventory, best price and delivery options, then came to our house to do complimentary measurement and we got our new fridge 2 days later. Would definitely recommend!


Map of Tustin, CA

The service itself was outstanding. The service tech was efficient, knowledgeable and friend l, but explained everything to us in laymen terms. He




Review of Paradise Appliance Service

Customer service was terrible Technician was outstanding


Map of Tustin, CA

Extremely late to both appointments.




Review of Paradise Appliance Service

I was assigned a 3 hour time slot (12-3 PM, Friday) for my initial appointment. I waited patiently until 4:15 before I called to check on status. I was would not be able to make it out until 45 minutes later which is almost 2 hours past the time slot given. This was frustrating since I scheduled work around this appointment. When he finally arrived, he diagnosed the problem and notified us that the part would have to be ordered and that it wouldn't arrive until Tuesday. He was scheduled me for the first call for the 8-9 time slot. When Tuesday came, I again waited from 8 to 9 AM. By 9 AM, I called the service center to inquire whether the appointment was still happening. The call center told me that they would try to reach out to the tech. I waited until 9:30 AM for a call from the call center... there was no follow-up. When I called, the call center said that they were still having trouble reaching the technician. The technician did not get to my house until 10:30 AM... almost 1.5 hrs past the scheduled time slot!!! This was after my experience on the Friday afternoon. While my fridge was repaired, the customer service and follow-up was horrendous. I will NOT use Paradise Appliance ever again.


Home Depot and warranty company not aligned




Review of Paradise Appliance Service

Despite our whirlpool refrigerator being less than 2 years old, it can't make ice anymore. The repair technician came , replaced the ice maker and left without checking to see if it worked. Which it still doesn't. Home Depot sold me the warranty that if anything goes wrong with it I could get a new unit within the warranty period. The technician disagreed and now we wait another week for a new computer part for the fridge.


Great service




Review of Paradise Appliance Service


Great sevice




Review of Paradise Appliance Service

The technician was very pleasant and knowledgeable and did a great job very happy with his work


Great service




Review of Paradise Appliance Service

The technician was very nice and knowledgeable and handled the job in a very professional way.


Tin




Review of Paradise Appliance Service

Osner


Excellent Service!




Review of Paradise Appliance Service

Sarkis was kind, on time and fixed the leak quickly! He knew right where to look! Thank you Sarkis!!


Excellent service




Review of Paradise Appliance Service

The technician was very professional & knowledgeable. Thank you


Great service




Review of Paradise Appliance Service

Sarkis was friendly and professional and helped diagnose my problem quickly.


Great Service, very Professional Experiance




Review of Paradise Appliance Service

Appliance was under factory warranty, no cost to me, but Sarkis was a well professional, knowledgable and experienced technician. I believe he will be a great assest to Paradise Appliance. Very satisfy customer!


Feld




Review of Paradise Appliance Service


Very good service




Review of Paradise Appliance Service

Mr. Mossessian is very knowable and professional in the service provided.


Great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The gentleman was knowledgeable and respectful. He narrowed down several possibilities as to the cause of our refrigerator’s loud noises.


Great employees. The system is broken!!!!




Review of Paradise Appliance Service

Victor and person answering the phone at the service center were very polite and doing their job. There was a VERY long wait to get someone on the phone. Efficiency of service is poor. In total, three people took a picture of the dent on my brand new refrigerator. The ball was dropped between Howard’s and Paradise appliance, and I had no idea that a separate company was handling things. 1) the person who delivered the refrigerator 2) myself who sent it to the manager at Howard’s when I didn’t get a call regarding fixing it 3) Victor who took a picture of the dent and serial number I had to wait Six weeks to have the door fixed. And stayed home three days with an unknown delivery time window until the day before. I appreciate Victor pre scheduling the final delivery ahead of time or I would have been even longer.


Great Service




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service

I think he did a great job helping with my broken dishwasher dish rack. Thanks!


The technician was great!




Review of Paradise Appliance Service

Some companies apply the service call price to the cost of the part and the labor. I thought it was a bit expensive to replace a part which cost less than $25.


Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 led light burn out and led board bad replaced now all lights works

Near Silk Tree Dr, Tustin, CA 92780
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 led light burn out and led board bad replaced now all lights works

Near Silk Tree Dr, Tustin, CA 92780
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 nees adjuster costco- additional 1 year warranty on costco purchased product; ordrng 1 W10919676 (clip) and 1 W10712395 (adjuster)

Near Flyers Ln, Tustin, CA 92782
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "6 led not working, (5) W10908166, (1) W11205083, centricity will send the parts to customer"

Near Silk Tree Dr, Tustin, CA 92780
Victor B.

Victor B.

FREEZER WHIRLPOOL WRF535SWHZ02 "freezer tracks doesn't slide well, per female verything got defrosted when i arrive everything was frozen, repalced freezer tracks."

Near Danberry Cir, Tustin, CA 92780
Sarkis M.

Sarkis M.

DRYER WHIRLPOOL WGD9750WW1 f-70 cod need consol dec est

Near Larkspur St, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR MAYTAG MFI2570FEZ06 authorization # mm6bb00dpl1 ice baket was full off ice no need i.m

Near Brent Ln, Tustin, CA 92780
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "freezer tracks doesn't slide well, per female verything got defrosted when i arrive everything was frozen; ordrng 2 W11265130 (slide)s and 1 WPW10503278 (refer elect cont brd)"

Near Danberry Cir, Tustin, CA 92780
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 repair wier was brokn in power box uint ckd working ok 2 yr waranty from costco

Near Palace Way, Tustin, CA 92780
Ramon H.

Ramon H.

COOKTOP JENN-AIR JIC4730HS replaced cooktop

Near Stonehenge Dr, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KBSD602ESS01 unit ckd working normaltemp frezzer 0 refg38

Near Chandler Dr, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 wong ice maker + brokn installed ice maker ckd working ok; used 1 W10873791 (ICEMAKER) from stock

Near Malena Dr, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KSSC42QVS06 installed ice maker ckd working ok

Near Glines Ct, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID AMV2307PFS1 "installed diffuser orderd tech ts and cusromer pain on 8/13/19 12:12: TS there 8/13 TUE, 11:51 to 12:09, freezer is cold but fridge is staying warm. diffuser is not opening and closing porperly. please order diffuser; ordrng 1 WP2209751 (diffuser)"

Near Ballesteros Ln, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 need evap fan motor installed new fan ckd working ok; used 1 WP2315539 (EVAP FAN) from stock

Near Keller Dr, Tustin, CA 92782
Jonathan H.

Jonathan H.

RANGE WHIRLPOOL WFE320M0ES1 "checked element, no breaks in the line checked the ifinite switch and noticed contact was stuck together, i seperated inner contacts and turnedon unit it heats low medium and high no furtehr issues"

Near Foxglove Rd, Tustin, CA 92780
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WFW75HEFW0 "unit needed pressure switch and the cord was ripped as well, found the back panel was out i fixed cord and tested unit no further isuses drain was fine ran unit on bulky cycle no further issues use autho code - wmamrmanl2"

Near Foxglove Rd, Tustin, CA 92780
Sarkis M.

Sarkis M.

WASHER WHIRLPOOL WFW75HEFW0 i was helper

Near Foxglove Rd, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 need; ordrng 1 W11126009 (ICE MAKER)

Near Malena Dr, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR MAYTAG MFI2570FEZ06 authorization # mm6bb00dpl1 not making ice

Near Brent Ln, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 unit ckd working notmal refg was 37 frezeer 0 unabl verf complan

Near Sierra Alta Dr, Tustin, CA 92780
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 dw spray arms are not working ORDERD MAIN BOARD AND PANLE; ordrng 1 W11116422 (panel-cntl) and 1 W11305308 (BOARD) and 1 W10861000 (detergent dispenser)

Near Alister Ave, Tustin, CA 92782
Victor B.

Victor B.

DRYER WHIRLPOOL WGD5620HW0 "explained light and heavy in the same load will not dry everything well, and reset control."

Near Estrella, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR AMANA ART318FFDW06 autham1y4m1nl2 not cooling. installed compressor ckd working ok

Near E 1st St, Tustin, CA 92780
Jonathan H.

Jonathan H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "no ice checked ice maker, valve is fine jumped wiring found jammed ice inside the mold not allowing unit to push out old ice and make new set, checked no further isses its making ice now."

Near Foxglove Rd, Tustin, CA 92780
Jonathan H.

Jonathan H.

DRYER WHIRLPOOL WED75HEFW1 "unit needed new fuse , replavced all tested fine; used 1 W10909685 (FUSE) from stock"

Near Foxglove Rd, Tustin, CA 92780
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WFW75HEFW0 needs new board iml main bord and pressure switch setting u

Near Foxglove Rd, Tustin, CA 92780
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 not draining/water installed motor pump ckd working ok

Near Alister Ave, Tustin, CA 92782
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 not starting need motor pump; ordrng 1 W11116870 (brckt-cntl) and 1 W11085683 (pump&motor) and 1 W11305308 (board) and 1 W11175771 (valve)

Near Alister Ave, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR AMANA ART318FFDW06 autham1y4m1nl2 not cooling.need compressor and evap; ordrng 1 W11092625 (compressor) and 1 W10836706 (evap) and 1 w10913906 (coupler)

Near E 1st St, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 WM06Z00APL1 making loud thumping evap fan making noise installed evap fan motor ckd working ok; used 1 WP2315539 (EVAP FAN) from stock

Near Pieper Ln, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 this is different issue ice maker fill tub heter wire broken; ordrng 1 W11099789 (ice maker) and 1 W11366500 (fill tub) and 2 w11159728 (sell)s

Near Champion Way, Tustin, CA 92782
Sarkis M.

Sarkis M.

OVEN JENN-AIR JJW2827DS02 installed console part #w11236899 jenn-air sand parts to customer ckd working ok

Near Timmons, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 its not cooling relay ead off reconect ckd working ok purchase from sears outlet on 08/25/19

Near Liberty St, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 no ice production install i.m ckd ok

Near S Prospect Ave, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 need ice maker; ordrng 1 W10908391 (i.m) and 1 W10853597 (fill tub)

Near S Prospect Ave, Tustin, CA 92780
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 d/w was working normal not cover under watanty garbage disp pluugd was remuvd i remuv g/d pluuged ckd working ok

Near Zephyr Run, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 auth#klrullrapl1 i.m arm wad off reconect ckd ok

Near Sunningdale Dr, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRFC302ESS00 adj frezeer door gasket ckd ok

Near Farmington Rd, Tustin, CA 92780
Sarkis M.

Sarkis M.

VENTHOOD WHIRLPOOL UXT5536AAS2 need motor dec est

Near Barnes Rd, Tustin, CA 92782