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Local Reviews
for Tustin, CA

Paradise Appliance Service Rated 4.6 out of 5 stars based on 28 customer reviews

Map of Tustin, CA

Great help




Review of Paradise Appliance Service


Map of Tustin, CA

Linda




Review of Paradise Appliance Service

Great service


Map of Tustin, CA

Refrigerator Repair




Review of Paradise Appliance Service

Sarkis is excellent! He immediately diagnosed the problem and even had the part on his truck so he could replace it on the spot.


Map of Tustin, CA

Great Service




Review of Paradise Appliance Service


Map of Tustin, CA

Ali - jenn air




Review of Paradise Appliance Service

Sarkis provided Fantastic service. Very professional


Map of Tustin, CA

Great service




Review of Paradise Appliance Service


Map of Tustin, CA

Great service




Review of Paradise Appliance Service

Very knowledgeable person


Map of Tustin, CA

Excellent work.




Review of Paradise Appliance Service


Map of Tustin, CA

Awesome Price and Excellent Service




Review of Paradise Appliance Service

Our fridge broke and we are in desperate need of getting a new one. We went in and was helped immediately by friendly and helpful crew members. A crew member helped with checking inventory, best price and delivery options, then came to our house to do complimentary measurement and we got our new fridge 2 days later. Would definitely recommend!


Map of Tustin, CA

The service itself was outstanding. The service tech was efficient, knowledgeable and friend l, but explained everything to us in laymen terms. He




Review of Paradise Appliance Service

Customer service was terrible Technician was outstanding


Extremely late to both appointments.




Review of Paradise Appliance Service

I was assigned a 3 hour time slot (12-3 PM, Friday) for my initial appointment. I waited patiently until 4:15 before I called to check on status. I was would not be able to make it out until 45 minutes later which is almost 2 hours past the time slot given. This was frustrating since I scheduled work around this appointment. When he finally arrived, he diagnosed the problem and notified us that the part would have to be ordered and that it wouldn't arrive until Tuesday. He was scheduled me for the first call for the 8-9 time slot. When Tuesday came, I again waited from 8 to 9 AM. By 9 AM, I called the service center to inquire whether the appointment was still happening. The call center told me that they would try to reach out to the tech. I waited until 9:30 AM for a call from the call center... there was no follow-up. When I called, the call center said that they were still having trouble reaching the technician. The technician did not get to my house until 10:30 AM... almost 1.5 hrs past the scheduled time slot!!! This was after my experience on the Friday afternoon. While my fridge was repaired, the customer service and follow-up was horrendous. I will NOT use Paradise Appliance ever again.


Home Depot and warranty company not aligned




Review of Paradise Appliance Service

Despite our whirlpool refrigerator being less than 2 years old, it can't make ice anymore. The repair technician came , replaced the ice maker and left without checking to see if it worked. Which it still doesn't. Home Depot sold me the warranty that if anything goes wrong with it I could get a new unit within the warranty period. The technician disagreed and now we wait another week for a new computer part for the fridge.


Great service




Review of Paradise Appliance Service


Great sevice




Review of Paradise Appliance Service

The technician was very pleasant and knowledgeable and did a great job very happy with his work


Great service




Review of Paradise Appliance Service

The technician was very nice and knowledgeable and handled the job in a very professional way.


Tin




Review of Paradise Appliance Service

Osner


Excellent Service!




Review of Paradise Appliance Service

Sarkis was kind, on time and fixed the leak quickly! He knew right where to look! Thank you Sarkis!!


Excellent service




Review of Paradise Appliance Service

The technician was very professional & knowledgeable. Thank you


Great service




Review of Paradise Appliance Service

Sarkis was friendly and professional and helped diagnose my problem quickly.


Great Service, very Professional Experiance




Review of Paradise Appliance Service

Appliance was under factory warranty, no cost to me, but Sarkis was a well professional, knowledgable and experienced technician. I believe he will be a great assest to Paradise Appliance. Very satisfy customer!


Feld




Review of Paradise Appliance Service


Very good service




Review of Paradise Appliance Service

Mr. Mossessian is very knowable and professional in the service provided.


Great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The gentleman was knowledgeable and respectful. He narrowed down several possibilities as to the cause of our refrigerator’s loud noises.


Great employees. The system is broken!!!!




Review of Paradise Appliance Service

Victor and person answering the phone at the service center were very polite and doing their job. There was a VERY long wait to get someone on the phone. Efficiency of service is poor. In total, three people took a picture of the dent on my brand new refrigerator. The ball was dropped between Howard’s and Paradise appliance, and I had no idea that a separate company was handling things. 1) the person who delivered the refrigerator 2) myself who sent it to the manager at Howard’s when I didn’t get a call regarding fixing it 3) Victor who took a picture of the dent and serial number I had to wait Six weeks to have the door fixed. And stayed home three days with an unknown delivery time window until the day before. I appreciate Victor pre scheduling the final delivery ahead of time or I would have been even longer.


Great Service




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service

I think he did a great job helping with my broken dishwasher dish rack. Thanks!


The technician was great!




Review of Paradise Appliance Service

Some companies apply the service call price to the cost of the part and the labor. I thought it was a bit expensive to replace a part which cost less than $25.


Sarkis M.

Sarkis M.

FREEZER JENN-AIR JS48PPFXDA need compressor evap parts not avl to repair

Near Honeybee Dr, Tustin, CA 92782
Sarkis M.

Sarkis M.

DRYER WHIRLPOOL WGD4850HW0 iinside dryer smell not electrical burn customer going to return refus to anny repair

Near Marchant Ave, Tustin, CA 92782
Jonathan H.

Jonathan H.

DISHWASHER WHIRLPOOL WDF520PADM7 "water valve issue not enough water inside unit i checkedfloat switch adjusted float switch and also adjust the water level at the inlet and unit started gushing in water, ran diag and tested no furtehr issues all tested ok unit now washing like normal."

Near Bonsai Wy, Tustin, CA 92782
Sarkis M.

Sarkis M.

OVEN JENN-AIR JJW3430DP03 auth#jnw1r00nl2 installed console ckd ok

Near Wedgwood Cir, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KFCS22EVMS refg not closing praprly adj door ckd working ok

Near Madison St, Tustin, CA 92782
Sarkis M.

Sarkis M.

FREEZER WHIRLPOOL WRS588FIHZ00 frost building up on inside of freezer adj freezer door gasket ckd wo

Near Pinewood Rd, Tustin, CA 92780
Sarkis M.

Sarkis M.

OVEN WHIRLPOOL GMC305PDS07 need door glass; ordrng 1 WP4449259 (glass-door)

Near Schooley Dr, Tustin, CA 92782
Ramon H.

Ramon H.

KITCHEN AMANA n/a cx needs knobs and light assembly; ordrng 1 WP3195097 (bottom oven) and 1 8009 (bulb) and 1 W11281687 (assembly) and 4 W11117407 (knobs)s

Near E 3rd St, Tustin, CA 92780
Sarkis M.

Sarkis M.

OVEN WHIRLPOOL KEMS308SSS05 not turning on this time reset the breaker unit checed working ok

Near Newman Ave, Tustin, CA 92782
Sarkis M.

Sarkis M.

OVEN JENN-AIR JJW3430DP03 f2-E1 f6-E0 panl orderd panl; ordrng 1 W11087468 (panl)

Near Wedgwood Cir, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR AMANA ABB1921BRM00 refg door not closing praprly adj door gasket ckd ok

Near Pasadena Ave, Tustin, CA 92780
Sarkis M.

Sarkis M.

OVEN WHIRLPOOL KEMS308SSS05 "oven not preheating , mw not heating lost communications e6-e0; ordrng 1 W11346197 (mac) and 1 W10217711 (inv) and 1 WPW10460454 (cnt-ele)"

Near Newman Ave, Tustin, CA 92782
Sarkis M.

Sarkis M.

MICROWAVE WHIRLPOOL WMH32519HZ4 installed m/o doorunder 30 day 30 day cosmetic scratch on stainless steel door on the left side

Near Lathrop Ct, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 doors not aligned adj refg door ckd working ok

Near Buss Ln, Tustin, CA 92782
Sarkis M.

Sarkis M.

MICROWAVE WHIRLPOOL WMH32519HZ4 under 30 day ordering door; ordrng 1 W11173823 (door)

Near Lathrop Ct, Tustin, CA 92782
Ramon H.

Ramon H.

OVEN AMANA AGR6303MFS0 cx had spark ignitor not makig contact tighten screws to holder an tested several times working good

Near E 3rd St, Tustin, CA 92780
Sarkis M.

Sarkis M.

RANGE WHIRLPOOL WEG750H0HZ0 no or partial display installed cntl-elec ckd working ok

Near Tustin Grove Dr, Tustin, CA 92780
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "not defrosting in fresh food ,JV ordered the parts i repalced and defrosted f.f. evap."

Near Madison St, Tustin, CA 92780
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 dw spray arms not working costco- additional 1 year warranty on costco purchased product installed adjuster ckd ok

Near Flyers Ln, Tustin, CA 92782
Sarkis M.

Sarkis M.

FREEZER JENN-AIR JS48NXFXDE01 jennair leds ref freezer lights have gone out. repaired freezer led ckd working ok

Near Lance Dr, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRX735SDBH01 adj ice baket ckd working ok

Near Cherrywood Ln, Tustin, CA 92780
Sarkis M.

Sarkis M.

VENTHOOD WHIRLPOOL KXU8030YSS1 "kmp99mpal1 need BULB, LIGHT parts not cover"

Near Taulbee Ct, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 food freezing adj temp comtrol ckd ok

Near Hampshire Rd, Tustin, CA 92780
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 led light burn out and led board bad replaced now all lights works

Near Silk Tree Dr, Tustin, CA 92780
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 led light burn out and led board bad replaced now all lights works

Near Silk Tree Dr, Tustin, CA 92780
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 nees adjuster costco- additional 1 year warranty on costco purchased product; ordrng 1 W10919676 (clip) and 1 W10712395 (adjuster)

Near Flyers Ln, Tustin, CA 92782
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "6 led not working, (5) W10908166, (1) W11205083, centricity will send the parts to customer"

Near Silk Tree Dr, Tustin, CA 92780
Victor B.

Victor B.

FREEZER WHIRLPOOL WRF535SWHZ02 "freezer tracks doesn't slide well, per female verything got defrosted when i arrive everything was frozen, repalced freezer tracks."

Near Danberry Cir, Tustin, CA 92780
Sarkis M.

Sarkis M.

DRYER WHIRLPOOL WGD9750WW1 f-70 cod need consol dec est

Near Larkspur St, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR MAYTAG MFI2570FEZ06 authorization # mm6bb00dpl1 ice baket was full off ice no need i.m

Near Brent Ln, Tustin, CA 92780
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "freezer tracks doesn't slide well, per female verything got defrosted when i arrive everything was frozen; ordrng 2 W11265130 (slide)s and 1 WPW10503278 (refer elect cont brd)"

Near Danberry Cir, Tustin, CA 92780
Sarkis M.

Sarkis M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 repair wier was brokn in power box uint ckd working ok 2 yr waranty from costco

Near Palace Way, Tustin, CA 92780
Ramon H.

Ramon H.

COOKTOP JENN-AIR JIC4730HS replaced cooktop

Near Stonehenge Dr, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KBSD602ESS01 unit ckd working normaltemp frezzer 0 refg38

Near Chandler Dr, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 wong ice maker + brokn installed ice maker ckd working ok; used 1 W10873791 (ICEMAKER) from stock

Near Malena Dr, Tustin, CA 92780
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KSSC42QVS06 installed ice maker ckd working ok

Near Glines Ct, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID AMV2307PFS1 "installed diffuser orderd tech ts and cusromer pain on 8/13/19 12:12: TS there 8/13 TUE, 11:51 to 12:09, freezer is cold but fridge is staying warm. diffuser is not opening and closing porperly. please order diffuser; ordrng 1 WP2209751 (diffuser)"

Near Ballesteros Ln, Tustin, CA 92782
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 need evap fan motor installed new fan ckd working ok; used 1 WP2315539 (EVAP FAN) from stock

Near Keller Dr, Tustin, CA 92782
Jonathan H.

Jonathan H.

RANGE WHIRLPOOL WFE320M0ES1 "checked element, no breaks in the line checked the ifinite switch and noticed contact was stuck together, i seperated inner contacts and turnedon unit it heats low medium and high no furtehr issues"

Near Foxglove Rd, Tustin, CA 92780
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WFW75HEFW0 "unit needed pressure switch and the cord was ripped as well, found the back panel was out i fixed cord and tested unit no further isuses drain was fine ran unit on bulky cycle no further issues use autho code - wmamrmanl2"

Near Foxglove Rd, Tustin, CA 92780