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for Seal Beach, CA
Jessica - Seal Beach, CA
Very personable, polite and knowledgeable.
Philip - Seal Beach, CA
Professional and fast service!
Joseph - Seal Beach, CA
Technician worked well with husband in finding & resolving issue (pocket knife left in pocket) caused issues with washing machine.
Shirley - Seal Beach, CA
Professional, knowledgeable, pleasant, well dressed.
Melissa - Seal Beach, CA
Renee - Seal Beach, CA
This was our 4th visit for the same freezer issue. Ramon confirmed what we surmised... the frig was not fixable and had to be replaced by manufacturer.
fast and great service!
Golden - Seal Beach, CA
Victor was knowledgeable and customer service was great!
Mike - Seal Beach, CA
Steven - Seal Beach, CA
Julio - Seal Beach, CA
First time sowed on time second time delay and appointment changed
Very good service
Suzanne - Seal Beach, CA
Scott - Seal Beach, CA
Andrew - Seal Beach, CA
Very fine and excellent service tech,he did the work very well. Satisfied customer. Thank you!
Terrible customer service
Michael - Seal Beach, CA
Great service. Very knowledgeable
Glenda - Seal Beach, CA
Very pleasant and efficient
Suzanne - Seal Beach, CA
Sonia - Seal Beach, CA
Chris was very professional. Our first contact by phone he assessed the problem, and ordered the correct part. The day he came he arrived right on time, was professional, and repaired my Whirlpool microwave (computer board). We are completely satisfied. I can't rate the cost because the repair was under warranty.
Fixed, but took too much time and communication poor
Travis - Seal Beach, CA
I had a warranty service on a refrigerator, and the initial scheduling was OK, but the tech needed to order parts, which took a week to arrive, and there was no communication as to status until the day before to re-schedule the fix.
Michelle - Seal Beach, CA
Courteous and knowledgeable
Duchess - Seal Beach, CA
Great, respectful service
Julia - Seal Beach, CA
Again, great job. Just hope this is the final fix..... Not the fault of company. But of refrigerator. Love fridge, but am really starting to think it's a losing cause. For as many service calls as I've had, I could had a new fridge and it would been less money.
Michael - Seal Beach, CA
fabulously educational service
Belle - Seal Beach, CA
I greatly appreciate the prompt service and the things Preston told me about the appliance repair so I won't be ignorant about things that can go wrong with it. He was so helpful and really kind and patient with my questions and concerns as well as the photos I took of the work he was doing.
Repaired wrong thing
Gordon - Seal Beach, CA
He could not fix the problem and set the machine to a cycle that took an hour and a half to run, though only a laundry basket of clothes. Told me touse as a permanent setting
Great service, Rose was very nice and did a great job
Diane - Seal Beach, CA
William - Seal Beach, CA
Ronald - Seal Beach, CA
Warranty Work for a Kitchenaid Frigerator
Marci - Seal Beach, CA
The repairman was knowledgeable and fixed the problem right away.
FREEZER WHIRLPOOL WRT518SZFM00 unit needs washers to rais door and a new door due to previous tech melting the gaskets; ordrng 4 WP489467s and 1 LW10803965 (dor-fip)
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "1 drawer track is mising the locke repalced both freezer drawer tracks. test good., also i explained the f.door with mullium and has a lock under the door, the needs that push to close"
REFRIGERATOR KITCHENAID KRSC503ESS01 cx possibly leaving door ajar adjuster to manual defrot and advised cx to defrost manually
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "1 drawer track is mising the locke ordered, also i explained the f.door with mullium and has a lock under the door, the needs that push to close, she still didn't believe; ordrng 1 W10858092 (bracket) and 1 W10850332 (bracket)"
WASHER WHIRLPOOL WFC7500VW2 "removed knife stuck inside tub & basket caused damage to basket, working ok."
FREEZER MAYTAG WRX988SIBM01 scoded parts and installed both boards now unit should be cooling perfectly
OVEN JENN-AIR JXU9136WP1 replaced bulbs tested working good
OVEN WALL JENN-AIR JJW3430DP03 cx seal coming off causing oven not to heat properly applied adhesive to keep seal on properly calibrayed oven to plus 5 tested cx happy
OVEN JENN-AIR JXU9136WP1 cx needs socket and bulb; ordrng 1 W10295808 (socket) and 2 WPW10291579 (bulbs)s
REFRIGERATOR KITCHENAID KRFC302ESS02 replaced broekn endcap and now unit is complete
MICROWAVE WHIRLPOOL KMHS120EWH6 door was in good condition and so i was able to replace broken door
FREEZER MAYTAG WRX988SIBM01 unit needsnew boards; ordrng 1 W10807590 (cntrl-elec) and 1 WPW10453401
DRYER WHIRLPOOL MGD9800TQ0 cx needs new motor cx does not wish to proceede at this time
FREEZER KITCHENAID KRMF706ESS01 "rized 1 leg cause it wable, and explained about the open containers and ice in pakages."
MICROWAVE WHIRLPOOL KMHS120EWH6 door had broekn peices on it need to reorder; ordrng 1 W10893433 (door/mw)
FREEZER MAYTAG WRX988SIBM01 small ammount of frost found on lower right side of fz liner. adjusted door from the right side and raised it and added epoxy to liner to maker better seal... all else is working proporly
WASHER WHIRLPOOL WFW75HEFW cx had bad connection on main control reconnected proper recalibrated tested working good call tp for labor autho # wma5l00al2
DRYER MAYTAG MVWB835DW4 cx had catch getting stuck causing door to be hard to open took catch off and widen with screw driver tested working good
REFRIGERATOR KITCHENAID KRFF302EWH01 tightend door handle and installed part WP sent the cx...
FREEZER WHIRLPOOL WRB329DMBW00 freezer rails doesn't slide very well replaced both
REFRIGERATOR KITCHENAID KRFC704FPS03 goudge on the left door .. needs to be replaced; ordrng 1 W11254957 (dor-fip)
FREEZER WHIRLPOOL WRB329DMBW00 freezer rails doesn't slide very well ordered both.; ordrng 2 WPW10120018 (slide rail (frz))s
REFRIGERATOR WHIRLPOOL WRT318FZDW02 somr opening around the frame; used 1 WP482338 (ADHESIVE) from stock
REFRIGERATOR KITCHENAID KRFF707ESS01 "invertor box not giving power to compressor i had 1 in my truck, replaced now compressot works and start cooling."
REFRIGERATOR KITCHENAID KRFF707ESS01 "F.F. evap. ice up, replaced main board UI, hardness., and defrosted f.f. evap."
REFRIGERATOR WHIRLPOOL WRT318FZDB01 "not gong into defrost replaced UI ,hardness and thermistor.; used 1 WPW10384183 (THERMISTOR) from stock"
REFRIGERATOR WHIRLPOOL WRF560SMYE03 unfroze drain tube and cleaned out icebuildup in evap
FREEZER MAYTAG MBB1957DEH00 unit had a power failure cauing ice to melt and drip out of dispenser and caused ice to form on food in fzr..
WASHER MAYTAG MVWB765FW3 "replaced bad inlet valve no water comming into washer, ran test working ok.; used 1 W11165546 (WATER VALVE) from stock"
DRYER MAYTAG MGDB765FW0 "removed dryer sheets stuck inside blower wheel housing causing poor air flow & long dry times, ran test in diagnostics working ok."
REFRIGERATOR WHIRLPOOL WRT318FZDB01 evap. ice up not defrosting ordered main board and hardness.; ordrng 1 W10913629 (harns-wire) and 1 W11353813 (UI)
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 cx had slit in plastic tubbing used john guest fitting tested working good; used 1 WP2300868 (FITTING) from stock
REFRIGERATOR BI KITCHENAID KBLC36FMSO1 cx had gap in gasket formed gap and tested
FREEZER WHIRLPOOL WRX735SDHZ00 CX HAS CONSTANT CONDENSATION ON FREEZER MULLION UNPLUGGED CONDESOR FAN MOTOR NOT GETTING HOT CALLED TECH SUPPORT AND TALKED TO LEON FILE # 7725507780
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "cooling fine explained about the vent, also raized door."
WASHER MAYTAG MAVT754EWW "lid switch was worn down, fixed the attachment to the lid switch assm iff callback we can replace WP22002754 fixed the plunger all etsted ok"
DISHWASHER MAYTAG MDB4949SHZ0 "checked the main board assembly and noticed the heater was getting power but no heat, checked the harness, terminal wiring at the harness for hesater defective reomved and fixed wiring and all testedo k"
RANGE MAYTAG MGR8800FZ0 ignitor not sparking opened burtner heat and found no connection to the ignitor assembly. tested unit after fixing harness terminal and all etsted ok no further issues
REFRIGERATOR WHIRLPOOL WRS586FLDW00 replaced filterhousing and tested ice maker working good
WASHER WHIRLPOOL WFW95HEDW0 replaced both Ui and Main cntrl and pressure switch due to the misscomunication of signals between the two ..