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for Seal Beach, CA
Shelley - Seal Beach, CA
great device, very professional!
Michael - Seal Beach, CA
The technician was polite and informative...
great warranty service
Robert - Seal Beach, CA
Jenna - Seal Beach, CA
outstanding service and service tech
Glen - Seal Beach, CA
LARRY WAS JUST TERRIFIC TO DEAL WITH AND HE QUICKLY WAS ABLE TO DIAGNOSE OUR PROBLEMS. FRANKLY I WAS CONCERNED ABOUT MANY OF THE BAD SURVEYS. TO OUR DELIGHT,LARRY WAS JUST AN OUTSTANDING PROFESSIONAL AND VERY COMFORTABLE TO HAVE HERE SERVICING OUR DISHWASHER. PLEASE THANK LARRY FOR US AGAIN !!!
Donald - Seal Beach, CA
Chris was knowledgeable, courteous and efficient; good job!
Sharon - Seal Beach, CA
Technician was on top of everything
Stanley - Seal Beach, CA
Very pleased with the technician
Philip - Seal Beach, CA
The technician, Chris, was properly attired, mask, gloves, booties and all, completed the repair quickly and neatly, in a very short time.
overall - very impressive
Joan - Seal Beach, CA
Prompt, very professional, clean and honest.
He did a great job
Nathan - Seal Beach, CA
Beverly - Seal Beach, CA
Jonathan was very professional and recommended a water filter and that was the fix.
Failed to resolve
John - Seal Beach, CA
Guys worked hard and dug into the washer and found a plastic piece the may have clogged the spin cycle/drain process. Did not replace the old pump, closed the washer and asked me to make a test run ASAP. Did so and found problem still existed. Never asked me about replacing pump, yes for no. Closed up with old pump in place, and test rum failed, the washer did not drain. Need them back!
Failed to find source of problem
John - Seal Beach, CA
Problem continues as problem source not yet identified
Kent - Seal Beach, CA
Debbie - Seal Beach, CA
It was excellent thank you
Elizabeth - Seal Beach, CA
Came on time. Had trouble activating my extended warranty. He made an effort and got the problem resolved.
Timely and efficient service.
Tonianne - Seal Beach, CA
Very good customer service in setting up appointment and follow up on apt time and call from tech when he was on his way over.
Julie - Seal Beach, CA
I’m very happy with the job that was done
Kenneth - Seal Beach, CA
Chris did an excellent timely job, diagnosing and replacing the sensor in our Kitchen Aide refrigerator, we are very pleased with the service.
Kathy - Seal Beach, CA
This is the third time we've had Chris from Paradise Appliance service our JennAir appliances. All under warrantee. Prompt, professional, and knowledgeable. We highly recommend Chris from Paradise Appliance.
Michelle - Seal Beach, CA
Larry was very professional and friendly. Great communication. Thanks!
Great service all the way around
Lorraine - Seal Beach, CA
Very happy with the service provided. Quick to respond, constantly staying in touch giving updates was very impressive.
Philip - Seal Beach, CA
Great and timely service.
James - Seal Beach, CA
It was terrific. On time and very informative.
Terry - Seal Beach, CA
Great guy.knows his stuff.
Clair - Seal Beach, CA
Enjoying my appliances now!
Beatriz - Seal Beach, CA
I was very unhappy that my new appliances weren't working properly. Fortunately, they were still under warranty. I called Jenn-Air who arranged repair by Paradise Appliance Service. Ramon, the technician assigned, was very prompt, courteous, knowledgeable, and understanding. He fixed all that needed to be fixed and they've been working flawlessly ever since. I highly recommend Paradise Appliance and Ramon.
REFRIGERATOR WHIRLPOOL WRT318FZDB05 "replaced filter drywer, and couplers, start cooling now. q1 no q2 no, i didn't get signature cause covid-19; used 1 WPW10143759 (DRIER) from stock"
REFRIGERATOR KITCHENAID KRFC704FPS03 i found that the freezer was set to 5 degrees so i advised customer hat the icemaker wants 0 - to want to make ice i tested icemaker and no error codes came up and so i just lowered temos and now all is complete Q1: noQ2: no no signature due to covid-19
WASHER MAYTAG MVW7232HC0 q1no-q2no--no sign covid-19--performed manual test and recalibrated--tested for correct operation.
REFRIGERATOR KITCHENAID KRSF505ESS00 "replaced freezer door with broken wires, unit cooling & working. not signed due to COVID-19 protocol. Q1: No, Q2: No auth#KSKW300XPL2"
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "freezer door gasket keep forming water on top, called tech line. door need to be replaced sr#7729137164; ordrng 1 W11435360 (door) and 1 W10407216 (gasket-fip)"
DISHWASHER KITCHENAID KDTE334GPS0 q1no-q2no--no sign covid-19---replaced main control and ui board---cycle tested through test cycle for correct operation.
REFRIGERATOR WHIRLPOOL WRT316SFDM00 "unit was off turned on evap. start getting frost, nothing wrong with fridge"
OVEN WHIRLPOOL RMC275PVB00 "found bad door latch causing light & door indicator to stay on needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 WPW10195934 (latch-door)"
MICROWAVE WHIRLPOOL WMH53520CS6 "replaced blown fuse & door switch with interlock, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10727360 (SWITCH), 1 WPW10156813 (interlock), and 1 W10138793 (FUSE) from stock"
MICROWAVE MAYTAG MVWP575GW0 "found sputch cam missing screw holding pulley in place causing noise issue, replaced splutch cam, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No 5yr warranty; used 1 W10721967 (CAM) from stock"
VENT HOOD JENN-AIR JXW8536HS0 Q1: noQ2: no no signature due to covid-19i neeed the LED strips and boards just in case ; ordrng 1 W11321564 (light) and 1 WPW10716813 (cntrl-elec) and 2 W11282989 (transformr)s
DISHWASHER WHIRLPOOL KDTE334GPS0 "replaced pump test good, q1 no q2 no, i didn't getsignature cause covid-19"
WASHER MAYTAG MVWX655DW0 "removed small screw driver from underneath washplate causing broken pieces from washplate & noise issue, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10752283 (WASHPLATE) from stock"
DISHWASHER WHIRLPOOL KDTE504DSS0 "right track broken, ordered both; ordrng 1 W11259785 (L. track) and 1 W11259786 (R. track)"
REFRIGERATOR KITCHENAID KRFC704FSS01 "leak at f.f. evap. and also compressor not pumping well replaced both, q1 no q2 no, i didn't gets ignature cause covdi-19"
REFRIGERATOR KITCHENAID KBBR306ESS01 "installed all lights for top ff & freezer working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
LAUNDRY CENTER WHIRLPOOL WET3300SQ1 replaced gearcase and
LAUNDRY CENTER WHIRLPOOL WFW6620HW "put on test everything working fine, i showed to male, q1 no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "found moisture on top of gasket off for freezer door, reformed freezer door seal with heat added vasiline to seal, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
LAUNDRY CENTER WHIRLPOOL WET3300SQ1 tub very hard to move- ordered; ordrng 1 3360629 (gearcase) and 1 WP3349743 (agitador) and 1 WP21366 (nut spanner) and 1 W10820043 (basket drive) and 1 WP3363892 (drain pump)
REFRIGERATOR WHIRLPOOL WRT318FZDB06 "fill tube was barely touching the ice maker and it was leaking out every time ice maker asked for water i fixed the tube, q1 no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR WHIRLPOOL WRT318FZDB05 not cooling at all- ordered compressor; ordrng 1 W11407409 (evap.) and 1 W11209866 (compressor) and 1 w10896689 (lock ring) and 1 w10897193 (lock ring) and 1 w10897194 (lock ring) and 1 W11490399 (dryer)
DISHWASHER KITCHENAID n/a q1no-q2no--no sign covid-19----ran in test cycle for correct operation.adjust right foot for door adjustment
WASHER WHIRLPOOL WFW5620HW0 "found washer no light will not turn on replaced faulty main cntrl & user display, ran thru test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No auth#WSOCOSONL2"
WASHER MAYTAG MHW5630HW0 Q1: noQ2: no no signature due to covid-19i replaced torn bellow with a new one and tested for leaks and found none. all is complete
DISHWASHER WHIRLPOOL KDTE334GPS0 Q1: noQ2: no no signature due to covid-19i corrected hinge on door that was installed wrong and now door is able to close proproly and i also corrected instalation issues by leveling unit
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Q1: noQ2: no no signature due to covid-19i added felt to the bottom of the foot with missing rubber. and also leveled unit due to poor instalation
REFRIGERATOR KITCHENAID KRFC704FPS03 "found cust has too much food in ff section causing poor air circulation & uneven temp on shelves, advised cust to clear air vent to allow better air flow, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR KITCHENAID KRSF505ESS00 found broken wires at bottom freezer door causing isuue with ice maker needs door replaced auth#KSKW300XPL2; ordrng 1 LW10755680 (dor-fip) and 1 2man (2 man)
REFRIGERATOR KITCHENAID KBSN602EPA01 "Q1: noQ2: no no signature due to covid-19unit has no freon running thorugh system. coil is clear annd compressor is running hot and the condensor is cool to the toutch; ordrng 1 WPW10427992 (evaporator) and 1 W10841139 (compressor) and 1 WPW10143759 (dryer) and 1 W10591457 (condenser) and 1 sealedsystem and 1 W10913906 (coupler), used 1 W10913906 (COUPLER) from stock"
LAUNDRY CENTER WHIRLPOOL WFW9600TW00 broken hinge-replaced test good.
REFRIGERATOR KITCHENAID KRFC704FSS02 it was wrong board the board i oedered the descripcion come as panel-UI per debbie to order it she'll check if is a board or not; ordrng 1 W11450890 (board)
REFRIGERATOR BI KITCHENAID KBSD618ESS01 q1no-q2no--no sign covid-19--s/r#7728799965--returned iced.. removed freezer evap cover and removed ice from right side of evap and return. repositioned foam right side of evap. unit working ok
REFRIGERATOR KITCHENAID KRSF505ESS00 KS9GE00XL2 NEEDS NEW DOOR AND NEW BIMETAL ASWELL; ordrng 1 LW10755680 (dor-fip) and 1 W11449066 (HARNESS) and 1 W10822640 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Q1: noQ2: no no signature due to covid-19i replaced door with wireharness issue and new door doesnt dispense by itsself
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "found compressor not running & over heating, sealed system issue, needs parts replaced not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10317012 (evaporator)"
REFRIGERATOR KITCHENAID KRFC704FSS01 "compresor was working and was hot but not cooling at all, ordered compressor ff.. evap. and condensor.; ordrng 1 W11442050 (condensor) and 1 W11393142 (compressor) and 1 W11291123 (f.f. evap.) and 1 w10913906 (access valve)"
DISHWASHER WHIRLPOOL WDT750SAHW0 Q1: noQ2: no no signature due to covid-19i replaced the sump assembly and tested new motor and all is working proporly and now unit can circulate water
REFRIGERATOR WHIRLPOOL WRT318FZDW06 unit has restriction on evap coil so its not getting full frost pattern and only top coil.ordering lock ring kit for sealed system repair; ordrng 1 w1140426 (compressor) and 1 w11407409 (evap) and 1 lockringkit (lock ring kit) and 1 sealedsystemtech and 1 W11024683 (cover-evap)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 i replaced defuser due to noise and now unit is quietQ1: noQ2: no no signature due to covid-19