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for Seal Beach, CA
Sharon - Seal Beach, CA
Technician was on top of everything
Stanley - Seal Beach, CA
Very pleased with the technician
Philip - Seal Beach, CA
The technician, Chris, was properly attired, mask, gloves, booties and all, completed the repair quickly and neatly, in a very short time.
overall - very impressive
Joan - Seal Beach, CA
Prompt, very professional, clean and honest.
He did a great job
Nathan - Seal Beach, CA
Beverly - Seal Beach, CA
Jonathan was very professional and recommended a water filter and that was the fix.
Failed to resolve
John - Seal Beach, CA
Guys worked hard and dug into the washer and found a plastic piece the may have clogged the spin cycle/drain process. Did not replace the old pump, closed the washer and asked me to make a test run ASAP. Did so and found problem still existed. Never asked me about replacing pump, yes for no. Closed up with old pump in place, and test rum failed, the washer did not drain. Need them back!
Failed to find source of problem
John - Seal Beach, CA
Problem continues as problem source not yet identified
Kent - Seal Beach, CA
Debbie - Seal Beach, CA
It was excellent thank you
Elizabeth - Seal Beach, CA
Came on time. Had trouble activating my extended warranty. He made an effort and got the problem resolved.
Timely and efficient service.
Tonianne - Seal Beach, CA
Very good customer service in setting up appointment and follow up on apt time and call from tech when he was on his way over.
Julie - Seal Beach, CA
I’m very happy with the job that was done
Kenneth - Seal Beach, CA
Chris did an excellent timely job, diagnosing and replacing the sensor in our Kitchen Aide refrigerator, we are very pleased with the service.
Kathy - Seal Beach, CA
This is the third time we've had Chris from Paradise Appliance service our JennAir appliances. All under warrantee. Prompt, professional, and knowledgeable. We highly recommend Chris from Paradise Appliance.
Michelle - Seal Beach, CA
Larry was very professional and friendly. Great communication. Thanks!
Great service all the way around
Lorraine - Seal Beach, CA
Very happy with the service provided. Quick to respond, constantly staying in touch giving updates was very impressive.
Philip - Seal Beach, CA
Great and timely service.
James - Seal Beach, CA
It was terrific. On time and very informative.
Terry - Seal Beach, CA
Great guy.knows his stuff.
Clair - Seal Beach, CA
Enjoying my appliances now!
Beatriz - Seal Beach, CA
I was very unhappy that my new appliances weren't working properly. Fortunately, they were still under warranty. I called Jenn-Air who arranged repair by Paradise Appliance Service. Ramon, the technician assigned, was very prompt, courteous, knowledgeable, and understanding. He fixed all that needed to be fixed and they've been working flawlessly ever since. I highly recommend Paradise Appliance and Ramon.
Great service!! Quick and personable!
Courtney - Seal Beach, CA
Quick, clean and very kind!
Jessica - Seal Beach, CA
Very personable, polite and knowledgeable.
Philip - Seal Beach, CA
Professional and fast service!
Joseph - Seal Beach, CA
Technician worked well with husband in finding & resolving issue (pocket knife left in pocket) caused issues with washing machine.
Shirley - Seal Beach, CA
Professional, knowledgeable, pleasant, well dressed.
Melissa - Seal Beach, CA
REFRIGERATOR WHIRLPOOL ABB1927DEW sr:42278994unit needs new sealed system done but contract wont approve repair. they will contact cx in a couple days
REFRIGERATOR KITCHENAID KRFC300ESS03 Q1: noQ2: no no signature due to covid-19unit needs new gasket due to a tear. i levled out unit aswell; ordrng 1 W10830162 (gasket-fip)
DISHWASHER KITCHENAID KDPM354GPS0 Q1: noQ2: no no signature due to covid-19unit had an error code stored but it related to the detergent door not being able to open but i tested mulipul times and it worked perfectly so it must have been something blocking it durring a cycle. all is good and tested perfectly
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "re-checked francis and i, no leaks found and is cooling fine."
DISHWASHER KITCHENAID KUDS35FXSS1 "wheel at adjuster comes off, also left track pops open.; ordrng 1 WPW10195623 (track) and 1 W10712394 (adjuster) and 1 W10728863 (top rack)"
REFRIGERATOR WHIRLPOOL WRS571C1DM q1 no q2 no no sing c 19 installed i.m including condenser cleaning; used 1 W10873791 (ICEMAKER) from stock
REFRIGERATOR KITCHENAID KRSC503ESS01 "Q1: noQ2: no no signature due to covid-19i need sealed system tech to change the 3 way valve; ordrng 1 W11172798 (cntrl-elec) and 1 W11429997 (ASSEMBLY, 3 WAY VALVE) and 1 sealedsystemtech and 1 WPW10143759 (dryer)"
DISHWASHER KITCHENAID KDTM604KPS0 "found leak at cust air gap, advised cust to have installer repair, ran test in diagnostics , working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
DISHWASHER JENN-AIR JDB1095AWS Q1: noQ2: no no signature due to covid-19parts are NLAi cant proceed with any further service
WASHER WHIRLPOOL MVWX655DW2 q1no-q2no-no sign covid-19---not spinning.-f7-e6---customer has to set on spin and drain when cycle is over to spin out clothes---replaced main control and recalibrated..tested through test cycles for correct operation.
WASHER WHIRLPOOL WFW95HEDW0 "replaced drawer assy, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
DISHWASHER KITCHENAID KUDS02FRBL1 i adjusted the door by prying the hinges out to give the door better leverage to close tighter so it doesnt pop out
WASHER WHIRLPOOL WFW95HEDW0 "removed calcium deposits from sliding drawer causing door to be stiff, direct ship part to cust no need for second visit hard to pull out, cust will install, unit operating ok.. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 dsWPW10365885 (drawer)"
WASHER WHIRLPOOL WFW3090JW 0 Q1: noQ2: no no signature due to covid-19i replaced the board with the f20 error code and now i tested the new baord and had no issues running cycles
WASHER MAYTAG MVWB765FW3 Q1: noQ2: no no signature due to covid-19i heard the noise and its comming from the gearcase so ima need to replace; ordrng 1 W11393685 (GEARCASE) and 1 W10754448 (clutch)
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Repaired leak at the lock ring Q1 no Q2 no no sign covid 19?; used 1 W10913906 (Coupler), 1 Wpw10143759 (Drier-uv), and 1 876765 (Tubing kit) from stock"
REFRIGERATOR KITCHENAID KRFF302ESS02 "water filter was clogg showed to female she needs to replace it., q1 no q2 no i didn't get signature cause covid-19"
DRYER MAYTAG MDG3706AWW "noisy wheels, and crack belt, q1 no q2 no,; used 1 4392067 (REPAI KIT) from stock"
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 bad compressor replaced test good. q1 no q2 no i didn't get signature cause covid-19
WASHER WHIRLPOOL WFW3090JW0 Q1: noQ2: no no signature due to covid-19NEEEDS NEW BOARD; ordrng 1 W11334214
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "bad compressor-ordered; ordrng 1 W10507884 (compressor), used 1 WPW10143759 (DRIER) from stock"
REFRIGERATOR WHIRLPOOL WRT318FZDW06 Q1: noQ2: no no signature due to covid-19i installed the insulation and advised that its only going to damen the sound not eliminate it.
OVEN WHIRLPOOL WOC54EC0AS04 "replaced main cntrl, user display board & door switches, ran test working ok. had problems reinstalling oven tight fit at top cabinet causing wood to push in cust needs installers to correct problem but unit is working, cust want hard copy receipt sent to her."
OVEN WHIRLPOOL WOC54EC0AS04 Training completed .
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Q1: noQ2: no no signature due to covid-19 unit has a clogg in the eva lower section. going to need sealed system tech; ordrng 1 WP2188822 (EVAPORATOR) and 1 W10507884 (COMPRESSOR)
REFRIGERATOR KITCHENAID KRSC703HPS00 "found indentation at to of freezer door causing switch to not close all the way installed shim spacer to door now ice dispenser is working properly not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 WPW10221048 (SPACER) from stock"
REFRIGERATOR WHIRLPOOL WRT318FZDW06 7727963355unit needs this adding to hel damen the noise; ordrng 1 12001448 (insulation)
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Q1: noQ2: no no signature due to covid-19i relaced the harness due to a bad bimetal not letting unit go into defrost. i tested after and unit went into defrost w no issue
DISHWASHER WHIRLPOOL KDTM504EPA Q1: noQ2: no no signature due to covid-19i relaced the rail guide that broke with a new one and so unit is fixed
DRYER WHIRLPOOL WGD4950HW0 "replaced door gasket that was damage, q1 no q2 no ,i didn't get signature cause covid-19; used 1 W10841140 (ADHESIVE) from stock"
REFRIGERATOR KITCHENAID KRSC703HPS00 "removed ice jammed inside chopper blade for ice bucket, ran test. dispenseng & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Q1: noQ2: no no signature due to covid-19cx had eggs really close to the venting and so i advised to move the eggs to another location to hel revent that from haening
OVEN WHIRLPOOL W02C54EC0AS04 turn table is turning when door is closed also issue with oven not working properly needs parts repalced need fc to assist; ordrng 1 W11033422 (interlock) and 1 W11035599 (cntrl-elec) and 1 W10864182 (panl-cntrl)
REFRIGERATOR WHIRLPOOL WRT318FZDW06 Q1: noQ2: no no signature due to covid-19i was unable to relicate noise cx was exeriencing even after i went though diagnostic fuction tests. i all looks normal and working correctly.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 has sealed system leak i believe at the connection on the filter drier needs lock ring tech; ordrng 1 w11401413 (fitting) and 1 w10896677 (fitting) and 1 w11103612 (evap) and 1 w10913906 (coupler) and 1 W11209866 (compressor) and 1 w10143759 (drier)
RANGE KITCHENAID KSEG700EWH0 Q1: noQ2: no no signature due to covid-19units old fan had a short in the seedomedor so it wasnt able to sense the speed proporly
DRYER MAYTAG MGDB765FC0 Q1: noQ2: no no signature due to covid-19i replaced the burnt vent and sticky pully so now unit doesnt give off burnt smell becuase i also vacumed lint and found poor airfloor due to long venting
REFRIGERATOR WHIRLPOOL GD5DHAXVY00 Q1: noQ2: no no signature due to covid-19cx wanted me to check for any signs of leaking soi ulled unit out using rotector and found no evidence of a leak. i checked al waterlines and all is okay. checked drain an and checked out okay too.
DRYER MAYTAG MGDB765FC0 Q1: noQ2: no no signature due to covid-19 unit needs new vent due to it burning u and i need to relace ullys too. cx comlaining about inconsistant drying and i advised his venting may be too long for dryers caabilities; ordrng 1 279640 (pullly) and 1 WPW10293765 (vent)
WASHER WHIRLPOOL WTW8000DW5 "removed objects stuck inside drain pump, causing error f-9 e-1. ran test thru diagnostis, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"